BT (British Telecom) outages and service status in Birmingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 3 outage signals in the last 24 hours around Birmingham, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 30, 9:14 PM GMT+1.
- Internet (76%)
- Wi-fi (16%)
- E-mail (4%)
- Total Blackout (2%)
- Phone (2%)
The latest reports from users having issues in Birmingham come from postal codes B10 , B33 , B4 , B23 , B20 , B43 , B21 and B18 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Birmingham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birmingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Birmingham, England
The most recent BT (British Telecom) outage reports came from the following cities: Wolverhampton, Birmingham, Walsall, Oldbury, Dudley, Solihull, Kingswinford, Bilston, Sutton Coldfield, West Bromwich, Tamworth, and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton
|
Internet | 14 hours ago |
|
Birmingham
|
Internet | 18 hours ago |
|
Birmingham
|
Internet | 19 hours ago |
|
Wolverhampton
|
Internet | 1 day ago |
|
Walsall
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 2 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Scott Billing (@bilbody) reported from Birmingham, England@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
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Alex Newbury (@AlexNewbury) reported from Birmingham, England@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, England@bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Ronan Barton (@Ronan_Barton) reported from Birmingham, England@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.
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Litter Watch (@Litterwatch1) reported from West Bromwich, England@btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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Rachel ★ (@nonameslob_) reported from Birmingham, England@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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Sausage Mom (@JoLouiseJordan) reported from Birmingham, England@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Suki (@lfcssa) reported from Birmingham, England@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Joanne Whitfield (@TweetyPie100) reported from Solihull, EnglandGetting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England@bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Leanne (@lensawag1) reported from Dudley, EnglandI'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, EnglandReally really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk I wish you would sort out my lack of service #shambles
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B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dwain Driver (@TrainDriver1982) reported@bt_uk no broadband. Phone just direct to visual service which doesn’t work. Broadband test fails. NEED TO WORK
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Caroline Applepie 🇪🇺🏳️🌈🏳️⚧️🇨🇦🇮🇪 (@CarolineApplep1) reported@bt_uk Appalling service. You did not complete our installation on the 20th as promised, so we've been left with no phone, internet, and our security cameras and entry phone system are offline. Thanks
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David Banner (@DavidB25778) reported@bt_uk If anyone reads this to research whether or not to use BT for broadband, don't use them. Appalling service from all parts of the business that blames openreach. Terrible service from a terrible company.
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🐕📚 (@jaye_lass) reported@bt_uk an engineer visited and said there were no issues in my property but confirmed external issues causing slow connection and frequent connection drops. Escalated to open reach. Heard nothing since and job says closed on MyBT. Will I be refunded for ongoing poor connection?
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AlecH (@Alec0475) reported@bt_uk Good afternoon. Am having problems with my router. Can you help please?
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Josh (@Jsm0445) reported@bt_uk i had my bt email account hacked after putting my login details into a spurious email. I regained access to my email by changing the password but I don’t seem to receive emails and emails that say they have been sent don’t get received. How can I rectify this?
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Go-kart Mozart (@NeilNmcculloch7) reported@bt_uk why are you the worst broadband provider in history?
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Schmemm25 (@EmmaHarveyy25) reported@bt_uk BT says no issue on the network yet our mobiles cannot access our home broadband. So frustrating. So much for hi-speed fibre. Time to move supplier
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Simon (@thfcsimonm) reported@bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!
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Chris Wall 💙🧡 (@ChrisWall85) reported@bt_uk can't log in via the website or app. Sends a code to my email (fine) then to my mobile which it never accepts. The screen just never progresses? Known issue?