BT (British Telecom)

BT (British Telecom) Outage Report in Birmingham, England

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The latest reports from users having issues in Birmingham come from postal codes B5, B2, B12, B18, B19, B4, B1 and B26.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Birmingham, England 05/14/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birmingham, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Solihull, Walsall, Bilston, Wolverhampton, Dudley, Oldbury, Tamworth, Tipton, West Bromwich, Redditch, Stourbridge, Bromsgrove, Kingswinford and Sutton Coldfield.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomSolihull Phone
United KingdomBirmingham Internet
United KingdomSolihull Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Coleshill, England

    @bt_uk Is the internet down in B72 until Thursday?

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • chickenruby Suzanne J S (@chickenruby) reported from Solihull, England

    Dear @bt_uk do you really think people live in fear of their internet going down?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • ATID69 RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @bt_uk is there a problem with the BT email app ?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • LexieFoxy Alexandra Fox (@LexieFoxy) reported from Dudley, England

    Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @btsport why does BT not have application support on LG smart TV's ??

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • RobPlaister Rob Plaister (@RobPlaister) reported from Dorridge, England

    Hey @btsport this is awful

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markidenzil Denzil123 (@markidenzil) reported

    @bt_uk Hi Mat, I reopened the complaint at the weekend and was I got that someone would be in touch…but heh…guess what!!

  • HornseyN8 Lesley Ramm (@HornseyN8) reported

    @bt_uk Is there a broadband outage in Hornsey N8 area of London. My BT has gone down

  • markmacfarlan76 mark macfarlane (@markmacfarlan76) reported

    @bt_uk can I get a replacement by hub if I request one? My wifi drops out multiple times a day iv done all the checks multiple times after talking to bt advisor I am ready to cancel my bt broadband at this point

  • 123db_GEEK Norm D Plum (@123db_GEEK) reported

    @denkmit MotoGP was sold to BTsport originally for around £3m which is less that the cost of broadcasting a regional football league. Motorcycle racing needs to be free to air to help grow its audience as keeping it niche is killing it. Hopefully, DAZN know this.

  • IainAMackinnon Iain Mackinnon (@IainAMackinnon) reported

    @robbiewilson64 @OldLondonW14 @bt_uk I see the temptation but if you do that you don't hurt the real crooks, just the poor unfortunate who's making the call, and doubtless getting paid almost nothing to do so. I say "not interested thanks; move on to the next one" and put the phone down.

  • helen_abnett Helen Abnett (@helen_abnett) reported

    @bt_uk Ok, but this is now at least the 6th time that someone has promised to be in touch and hasn't. How were we to know they weren't going to call? We have been waiting for them. It really is absolutely terrible service, after a month of no phone or internet.

  • DebellTracey Tracey Debell (@DebellTracey) reported

    @bt_uk A promise of a call from a manager yesterday. Still nothing. Line ordered on 3 September. Still not working. BT telling me 11th October!!! WE NEED TO WORK!!

  • angronswad Pud (@angronswad) reported

    @bt_uk internet has just gone dead. Restarted router multiple times, checked all connections. Service status says there is no problem.

  • bracknellexile Bracknellexile (@bracknellexile) reported

    @bt_uk Could you let us know if there are any broadband issues in the Edinburgh area? Upload speeds have been around 0.3 Mbps on a FTTC connection for about 24 hours now. I'd normally expect around 4-5 Mbps upload at least.

  • thescousemike ScouseMike (@thescousemike) reported

    @bt_uk Any update on the outage in Kirkby, Knowsley? I've had to cancel a livestream this evening because of your service being lacklustre. This is the second time recently I've had to cancel for the same reason. You're becoming as overrated as @tacobelluk !