BT (British Telecom) Outage in Birmingham, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Birmingham, England

BT (British Telecom) Outage Chart in Birmingham, England

August 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(58.55%)
Phone
(19.45%)
Wi-fi
(9.56%)
E-mail
(7.55%)
Total Blackout
(2.87%)
TV
(2.02%)

BT (British Telecom) Outage Map Near Birmingham, England

The most recent outage reports and issues originated from Birmingham, Solihull, Wolverhampton, Stourbridge, Bilston, Bromsgrove, Tamworth, Walsall, Halesowen, Sutton Coldfield and Rowley Regis.

Birmingham Internet
Birmingham Internet
Solihull Phone
Birmingham Internet
Wolverhampton TV
Birmingham Phone

BT (British Telecom) in Birmingham, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:
  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

  • youngjane77 Jane Young (@youngjane77) reported from Bromsgrove, England

    @bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!

  • RPATS2 Richard Paterson (@RPATS2) reported from Birmingham, England

    @bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.

  • RPATS2 Richard Paterson (@RPATS2) reported from Solihull, England

    I haven't complained about my @BTCare WiFi in a while... but jesus it's bad at the moment. Absolutely no ryhme nor reason for it. Driving me ever so slightly bonkers.

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @Roxiemusic2018 @KateCopestake @BTGroup @bt_uk @btbusinesscare I was referring to my landline. BT now offers a blocking service and unblocking if you change your mind.

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @KateCopestake @BTGroup @bt_uk @btbusinesscare Had a spate of these calls a couple of months back. Said my bband speed slow so played along for a while. (I'm xBT). Their objective to get access to your device via IP address. I blocked their number then the cheeky b**gers rang me again on 3 separate days using diff numbers.

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @MatPDouglas @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles This £4 a month deal I may actually get on it for the app Damn this just worked on me

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I know when I was younger I paid for the full Sky sports package to get just WWE programming as I didn't want to miss any of it You're god damn right though

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @TheMattAttackUK @knankles @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @dejkirkby Well damn I just realised this may actually be the best move for those who just want WWE

  • BearwoodNHW Bearwood Neighbourhood Watch (@BearwoodNHW) reported from West Bromwich, England

    @rizwan_jalil @SmethwickWMP @sandwellcouncil There’s a real issue across the entire area with @BTCare neglecting their phone boxes. It’s almost impossible to find out how to report issues to them. Issues in Bearwood include filthy interiors, flyposting, smashed handsets... minimal investment in their upkeep.

  • jonah_rocks8 Alex Jones (@jonah_rocks8) reported from Lapworth, England

    Is there a bigger arsehole on tv than Jermaine Jenas! Never heard such bias #THFC #ChampionsLeague #Ajax #BTSport

  • rubyh01 Fewtrell77 (@rubyh01) reported from Birmingham, England

    @denkmit @tommyhill33 @btsport @btsportmotogp Only problem is you don’t get @suziperry with the MotoGP video pass 🤣 #FirstWorldProblems

  • smoon_lee Simon Lee (@smoon_lee) reported from Birmingham, England

    Hey @btbusinesscare how come ak only getting 20/5 down instead of my 70/20

  • Adenuk mADEinbrum (@Adenuk) reported from Birmingham, England

    Sorry @btsport but every time you ask an official his opinion on a controversial issue in game it just confirms my very low view of them. For such a simple game they make it so complicated #SCHMCI

  • MotogpLane Geoff Lane (@MotogpLane) reported from Solihull, England

    @btsport Sterling should come off because ha has had a crap game, could not beat an egg

  • AlldayRoy Roy Allday (@AlldayRoy) reported from Wolverhampton, England

    @SteevoSteevo19 @btsport @SkySports Jenas, Harry & Hoddle. BT treat us like one of the big boys whereas Sky is overloaded with dull, salty ex-gooners

  • paulkettle81 Paul Kettle (@paulkettle81) reported from Dudley, England

    @GaryTaylor67 @virginmedia @btsport This is too late I appreciate but to answer your question, I am a @virginmedia customer with a @btsport subscription and it appears the answer, despite this, is to join @SkyUK as soon as you can

  • richardjohn1987 Rich (@richardjohn1987) reported from Birmingham, England

    @BTCare Yes they are. The router is a hub 5 and it’s blue but there’s no internet connection on phone or laptop. Don’t know if it’s a general problem or our router. Tried resetting, etc no joy

  • DJVillan DJ Villan ♿🎙 (@DJVillan) reported from Birmingham, England

    @petbro1 @btsport Well, considering I am disabled and have had dealings with those people, I have little sympathy. And no, I've never made a mistake. I'm perfect! :P

  • CFOESFRS Dawn Whittaker (@CFOESFRS) reported from Birmingham, England

    @BTCare I appreciate that is what should be happening Claire...but sorry it is not actually what is happening...10 days..closing the fault cases without checking fault fixed, blaming Open Reach, failing to call when promised...I have just read the BT customer service code of practice 🤯

  • CFOESFRS Dawn Whittaker (@CFOESFRS) reported from Birmingham, England

    @BTCare You closed... our original complaint VOL013-337703979566 without even checking it was fixed ...so angry...now had to open a second case and yet still no phone, broadband or Wi-fi TV for 10 day’s now

  • corbettcollins Ash Corbett-Collins (@corbettcollins) reported from Birmingham, England

    @Anth_SmithWells @BTCare Wouldn't use BT again if they offered to pay me. Worst customer service I've experienced in my life.

  • Davidbrad6ury David bradbury (@Davidbrad6ury) reported from Birmingham, England

    @BTCare Really poor service on Home Broadband - why c ant you resolve

  • bsamikey Mike Donovan (@bsamikey) reported from Solihull, England

    @bt_uk @BTCare Also, if I am unable to watch the Moto GP tomorrow morning (the ONLY reason I pay your horrendous prices) I will cancel my pointless 'service' on the spot.

  • lee_cutler1986 Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare VOLO55 5191590800232 is the complaint reference. There must have been 5+ call backs that either don’t happen or happen at a different time to when promised

  • lee_cutler1986 Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare is it impossible to receive a call back when promised? Even a call back would be nice at times! I’ve had an outstanding complaint that has been going on for weeks. Don’t you have a responsibility to resolve it in a specific timeframe?

  • craigieboy77 craig grove (@craigieboy77) reported from Birmingham, England

    @mrjakehumphrey @btsport how has nobody mentioned in the build up or asked poch if he is worried vorm will be targeted because he is dodgy and very poor?? #COYS

  • sindielouise Sindie. (@sindielouise) reported from Birmingham, England

    @BTCare SHIT SHIT SERVICES

  • HyndaBohdan Bohdan Hynda (@HyndaBohdan) reported from Birmingham, England

    @BTCare I understand all that's been done but it's a 24 hour journey,going back and forth. It's not a quick fix solution,to many obstacles.

  • HyndaBohdan Bohdan Hynda (@HyndaBohdan) reported from Redditch, England

    @BTCare Your bt engineer because of the quality of his expertise he was able to instruct me on how he was going to solve problem. I have now got 64mp. My point is getting to the point solving .I don't think there is enough investment in the infrastructure.

  • richard_teraud Richard Teraud (@richard_teraud) reported from Halesowen, England

    @scottnicholls78 @btsport @SpeedwayGP Great that people are talking about speedway but for the wrong reasons sadly.....ref should never officiate again. Tai will be pumped up now to go on and win the title.

  • RPATS2 Richard Paterson (@RPATS2) reported from Solihull, England

    @BTCare Thanks. I’m on Channel 11 - and have been for a year or so after another similar issue. I tried 1 yesterday but that seemed to be worse. I’ll try again...

  • RPATS2 Richard Paterson (@RPATS2) reported from Solihull, England

    @BTCare All blue. And the issue isn’t speed it’s just intermittent availability. It can work perfectly for an hour or so, and then not at all for another hour.

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    @btsport answer to #punchandjudy fletch & Mac absolutely shit @btsportfootball

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Wombourn, England

    @BTCare Yes we do . There is a lot people complaining about the speed of so called fibre down are our road . It’s none existent

  • aaronaustin82 Aaron (@aaronaustin82) reported from Wombourn, England

    Brilliant, so @btsport have lost the rights to show NBA Basketball. What a crock of shit. Guess I’m just going to have to move over to California instead now #BTSports #NBA

  • OddjobMacruna Steve Williams (@OddjobMacruna) reported from Woodside, England

    One set peice is all @Everton did with 11v11 and yes @Wolves didn't offer much either but @btsport @DFletcherSport and Inspector Gadget have gone on like Everton were giving us a lesson! It was a poor watch from both sides but I just hate one sided commentators! Scouse twat!

  • paul_holt901 Paul Holt (@paul_holt901) reported from Wombourn, England

    @BTCare Kevin, I’ve raised a fault every possible way I can, appealing customer service.

  • LeamYids Chris (@LeamYids) reported from Wombourn, England

    @BTCare Can I speak to someone about this please in the meantime? The OpenReach survey is for a new development across the road. In the meantime they just need to run a cable from an existing post that already serves my next door neighbour. Fairly sure someone is confusing the 2 issues?

  • bexa_rose12 Rebecca Tranter (@bexa_rose12) reported from Wolverhampton, England

    @bt_uk @BTCare Someone told my mum he would ring back today to sort an ongoing fault we’ve been dealing with regarding our wifi hub, and your help desk has been useless. No closer to sorting the problem and it’s already charged us over £100 for wifi we haven’t used.

  • Allan_Lunn Allan Lunn (@Allan_Lunn) reported from Wombourn, England

    @frankwarren_tv @Tyson_Fury @btsport Hope he takes it seriously this time. The last fight was a joke and his stupid antics really put me off, if it continues then he wouldn’t be worth watching. He has the skills and we want to see them, come on Fury be the fighter you can be and not the clown.

  • NearLegalJones H (@NearLegalJones) reported from Brierley Hill, England

    @BTCare please could you sort out a complaint for me? Managed to get cut off half way through a call to an overseas call centre and now on hold again.

  • OddjobMacruna Steve Williams (@OddjobMacruna) reported from Brierley Hill, England

    @btsport @BT Why bother recording a programme when the previous one over runs? I recorded True Grit that aired straight after the Speedway Grand Prix and it recorded only half an hour? You're quick enough upping prices but can't solve a little issue like this! PATHETIC!

  • VictoriaEllen18 Victoria Cronin (@VictoriaEllen18) reported from Wombourn, England

    @BTCare Unfortunately I can’t check as won’t load - connection very poor. I have sent a DM with our postcode.

  • richsobol richard sobol (@richsobol) reported from Wombourn, England

    @BTCare great customer service from one of your colleagues this evening. Feel free to DM me for more details as I didn’t get the chos name. Deserves a pat on the back however #CustomerService

  • KelvinEHughes Kelvin Eric Hughes (@KelvinEHughes) reported from Wombourn, England

    @BTCare Your customer service is absolutely dire. I have never experienced anything like this level of incompetence in my entire life.

  • brummie1984 Zoe Hanson ??????? (@brummie1984) reported from Birmingham, England

    @BTCare My landline is totally dead, I rang your Fault line & was told there was no fault, however, there are problems in the area that I know of & my neighbour is expiercing the same problems, please help..

  • wfcbanksy Mark Banks ??????? (@wfcbanksy) reported from Aldridge, England

    @saddler_andy @bt_uk @BTCare Mate my Mom had this for about 4 days, she had to have a new router, hate to be bearer of bad news

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • annacraigy Anna Craig (@annacraigy) reported

    @bt_uk your service is shocking, especially as we are new customers trying to give you business!

  • StuartS62224536 Stuart Smith (@StuartS62224536) reported

    @bt_uk terrible customer service. Still no broadband to my elderly parents even after being promised it would be back on within 3 hrs. 20hrs later nothing and no explanation. Disgusting way to treat your customers.

  • sTrongFuse T (@sTrongFuse) reported

    @bt_uk It's a home hub 5 and I've lost track of how long I've been complaining about this issue but it wouldn't be an exaggeration to say more than a year.

  • StuartS62224536 Stuart Smith (@StuartS62224536) reported

    @BTCare full of broken promises. Elderly parents still left with no broadband disputes being promised it would be back up and running within 3 hr. Almost 20hr later still nothing and no communication as promised. Is this how you treat your customers. It obviously is 👎🏻

  • Kevin_Broom Kevin Broom (@Kevin_Broom) reported

    @lottepywell @VodafoneUK Been there with these. Now with @bt_uk pay more but never have an issue.

  • justinbones Justin Bones (@justinbones) reported

    @bt_uk I've already made a complaint and awaiting a response.

  • bt_global BT - global business (@bt_global) reported

    @laurenhansmith Hi Lauren, we're sorry to hear you're having issues. Please contact @bt_uk where someone will be able to help you.

  • ilovebudleigh Ilovebudleigh (@ilovebudleigh) reported

    @bt_uk Yes but it still doesn’t address the issue ! And calling you doesn’t either

  • BenLloydEvans Ble. (@BenLloydEvans) reported

    hey @bt_uk is #btmobile having data problems today in London, I'm not getting 3 or 4G in a place I always get it (office) , it's just "connecting" and on "E" .

  • AmReytYorkshire Ryan (@AmReytYorkshire) reported

    @mikewcdx @georgeb1400 @btsportscore @btsportfootball @btsport @premierleague @SheffieldUnited I'm sure that those millionaires won't have a problem with that