BT (British Telecom) Outage Report in Birmingham, England
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The latest reports from users having issues in Birmingham come from postal codes B4, B21, B33, B10, B12, B19, B8 and B23.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Birmingham, England
The most recent BT (British Telecom) outage reports came from the following cities: West Bromwich, Birmingham, Oldbury, Dudley, Kingswinford, Tamworth, Wednesbury, Solihull, Walsall, Bilston, Rowley Regis, Wolverhampton, Bromsgrove, Sutton Coldfield and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi | |
| Oldbury |
Internet | |
| Dudley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Jamz
(@Jamz121) reported
from
Birmingham, England
@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Internet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Onkar 'Kari' Singh
(@1OnkarSingh) reported
from
West Bromwich, England
Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽
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JP
(@PervaizJasim) reported
from
Birmingham, England
I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing
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Walty
(@waltygb) reported
from
Balsall Common, England
Just phoned to cancel my @btsport subscription that over the years has crept up from £20 to over £35 per month and was immediately offered a reduced rate of £20 pm !!! @MartinSLewis I cancelled anyway
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Sally
(@the_beanster) reported
from
Birmingham, England
@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Loads of issues with Sky but BT are no better!
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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Andrew Hopkins
(@htdlandrew) reported
from
West Bromwich, England
Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre
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Litter Watch
(@Litterwatch1) reported
from
West Bromwich, England
@btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!
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Litter Watch
(@Litterwatch1) reported
from
Birmingham, England
@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Frazer Lewis
(@frazerluca) reported
@bt_uk hopeless phone line not working for 3 days after the all singing BT digital phone switchover helpline busy then cuts me off pointless customer service again
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Sophia Amelia
(@SophiaAmeliaUK) reported
@bt_uk I don’t even remember if I have proof because I sent it months ago. Unlikely to still have the receipt now. I have texts saying ‘thank you for returning your equipment’ so surely I wouldn’t have got those if you never received it
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James
(@jamclarkey) reported
@bethan_catrin @bt_uk No problem at all. I'm sorry you had to go through all the hassle just to be told you can plug your current phones into the back of the smart hub 2
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Scotty
(@ScottyHoops10) reported
@bt_uk @OpenreachHelp once again another disgusting shambolic service from both of yourselves.
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Genna Ley
(@GennaLey) reported
@madmax889 @bt_uk Definitely DO NOT do it online. This is what I did and 3 different advisors lied about what I signed up to - and admitted it! All previous times were over the phone. Never, ever online!!
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Sam
(@SamJB89) reported
@bt_uk an error on BTs behalf means I now have two accounts yet have no internet because BT have given the wrong modem number to open reach. I’ve spent 3 hours on the phone to BT and you still can’t fix it. I am paying double for no service.
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Scotty
(@ScottyHoops10) reported
@bt_uk Nope and if I’m told to wait another two weeks I’ll cancel all services
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Genna Ley
(@GennaLey) reported
@bt_uk Gladly... Your service has been dire since I renewed recently. I have contacted for months continuously due to no Internet in the evening, and nothing is better. I was also lied to about receiving a new booster. Been with them years, never ever again. Awful!!
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Chris Melville
(@ChrisEuroSong) reported
@bt_uk I'm moving home on 11/11/2021, and need to sort out my broadband. I have investigated the BT option - as I would like to remain a customer - however unfortunately BT does not provide the speeds required in my new postcode. I therefore decided to go with another provider.
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Sinny
(@sinister79) reported
@bt_uk anytime there’s bad weather I get no tv. Have to use internet apps it’s ridiculous. Can’t wait for this contract to finish