BT (British Telecom) outages and service status in Birmingham, England

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birmingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Birmingham, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Halesowen, Wolverhampton, West Bromwich, Walsall, Smethwick, Dudley, Tamworth, Solihull, Oldbury, Bilston, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Internet	4 hours ago
Halesowen	Wi-fi	15 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	3 days ago
Wolverhampton	Wi-fi	3 days ago
Birmingham	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

• 
  Alex Newbury (@AlexNewbury) reported 1 minute ago from Birmingham, England

  @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

• 
  Litter Watch (@Litterwatch1) reported 2 minutes ago from Birmingham, England

  @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

• 
  AJ (@AmazingAJ87) reported 3 minutes ago from Willenhall, England

  @bt_uk why had my Internet been down for over an hour now?

• 
  Stuart Millard (@Stuart_H21) reported 8 minutes ago from West Bromwich, England

  Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

• 
  Nathan Lloyd (@Wolvesblogger) reported 11 minutes ago from Wolverhampton, England

  Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

• 
  Melissa Graham 🇪🇺 (@Melsworldtravel) reported 12 minutes ago from Solihull, England

  @bt_uk Loads of issues with Sky but BT are no better!

• 
  Hackwood Electrical (@ajhackwood) reported 13 minutes ago from Dudley, England

  Bloody hell @btsport who let this guy ask the stupid questions?

• 
  Melissa Graham 🇪🇺 (@Melsworldtravel) reported 13 minutes ago from Solihull, England

  @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

• 
  Melissa Graham 🇪🇺 (@Melsworldtravel) reported 21 minutes ago from Solihull, England

  @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

• 
  Chris Lane (@Chr1spyduck) reported 23 minutes ago from Wombourne, England

  @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

• 
  AmuroWhiteDemon (@AmuroWhiteDemon) reported 24 minutes ago from Wednesfield, England

  @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

• 
  Lian Cole 🧚🏻‍♂️ (@MsLianC) reported 27 minutes ago from Wednesfield, England

  @carolcorbett31 @bt_uk You can cancel for one month just call in

• 
  gavin (@loveburpees) reported 35 minutes ago from Dordon, England

  Second time @bt_uk have let me down with Internet. Second week and still no wi fi. Maybe time to look elsewhere

• 
  Tony Neat (@tonyneat) reported 36 minutes ago from Birmingham, England

  @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

• 
  Craig (@CraigyLowe) reported 40 minutes ago from Birmingham, England

  @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

• 
  RICH BAGGIES (@ATID69) reported 42 minutes ago from Walsall Wood, England

  @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

• 
  Vinny Banks (@Vinny_Banks) reported 54 minutes ago from Wolverhampton, England

  @Kevin_Paycare @btsport They are terrible

• 
  Amit Sharma (@amitsharmauk) reported 54 minutes ago from Birmingham, England

  @MattRay_83 @btsport He talks so much crap!

• 
  Melissa Graham 🇪🇺 (@Melsworldtravel) reported 55 minutes ago from Solihull, England

  @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

• 
  Melissa Graham 🇪🇺 (@Melsworldtravel) reported 59 minutes ago from Solihull, England

  @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RaeRubyRae (@RaeRubyRaeK) reported 7 minutes ago

  @MartinSLewis Shame they don’t kick @bt_uk in the nuts just as hard, they’re vile & have been getting away with crap for far too long!

• 
  grace hooper (@messalinahooper) reported 8 minutes ago

  Spent an hour with a really gentle lady from @bt_uk got the comp network set up and now can't watch any tv, at all. Not anything! Outstanding!. Your colleague was lovely though

• 
  ANDREW HENDERSON (@AHende1006) reported 9 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  Oluwatimilehin (@adebariazeez) reported 16 minutes ago

  @bt_uk you guys are a terrible internet provider. How do you charge your client extra £10 because their direct debit failed. This is pure extortion!!!! @BTGroup @bt_uk

• 
  IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported 18 minutes ago

  @bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.

• 
  tha Movement Noize Production (@JumaMhlanga) reported 24 minutes ago

  28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

• 
  Keith Stewart (@lovemymemo) reported 25 minutes ago

  @WeAreOpenreach @bt_uk said they can’t turn it on before Monday! Please help!

• 
  Niraj Shukla (@nshukla86) reported 25 minutes ago

  @btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.

• 
  lee davenport (@leedvnprt) reported 26 minutes ago

  @bt_uk I can't because the My BT app and online is broken. Just keep ending up on a page that says that you cant access my account and you're working on a fix. It's been like that since around April!

• 
  Daniel Factor (@DanielFactor79) reported 28 minutes ago

  @DavidPi74336203 @bt_uk Refuse to pay. If they send balifts round tell them to **** off