BT (British Telecom)

BT (British Telecom) Outage Report in Birmingham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Birmingham come from postal codes B2, B19, B12, B5, B18, B1, B4 and B26.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Birmingham, England 06/03/2025 10:40

June 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Birmingham, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Brierley Hill, Wolverhampton, Walsall, Tamworth, Dudley, Bilston, Solihull, Oldbury, Tipton and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBrierley Hill Phone
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • Leecampbelluk The Commander (@Leecampbelluk) reported from Tamworth District, England

    Is this @btsport commentator actually ***************. Gun do gan, shilva, cancheello and Raaahem. Its beggars belief that we pay for this **** it really does. What a complete ****

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?

  • goldback wayne harrison (@goldback) reported from Wednesfield, England

    @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

  • LexieFoxy Alexandra Fox (@LexieFoxy) reported from Dudley, England

    Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GamerPerfection GP 👽 (@GamerPerfection) reported

    @bt_uk Your broadband has been crap this week. Every day from 1pm till 9pm hardly anything works. Sort out the bandwidth for your paying customers.

  • shnolly1 Colin Morton (@shnolly1) reported

    Currently experiencing some of the worst customer service I’ve ever had in my life with @bt_uk in regards to my broadband installation. Laughably bad. Wouldn’t recommend them to anyone at this rate.

  • Michaelcranston Michael Cranston (@Michaelcranston) reported

    Hi @bt_uk I reported a fault on the 26th Aug - only getting 0.2mb broadband!! The 61998 service said no fault detected. Reported again today as still only getting 0.2mb broadband but 61998 now agree with issue. Can you ensure this issue is resolved and backdated to 26th Aug?

  • O_DrEaMsCaPe_O DrEaMsCaPe (@O_DrEaMsCaPe_O) reported

    @bt_uk can’t find anywhere to report a fault or check status of BTmobile in local area.. gone from full signal to 1 Bar. Your help page sucks for mobile users

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • Kimmlennon Kim Marie Lennon (@Kimmlennon) reported

    @bt_uk @lexilegs27 Had poor customer service today when I called. Tried to change a bill into my name for remainder of a contract. I'm on account as account manager but to change bill to me you want to charge bill holder over £120 as buyout fee! Ridiculous.

  • DavidWebb1975 David Webb (@DavidWebb1975) reported

    @SteveHyndside @btsport @EE Ps they're lying. I've waited over a month now and made 3 phonecalls chasing it. Still no service.

  • Kimmlennon Kim Marie Lennon (@Kimmlennon) reported

    @bt_uk Yes John, you do keep repeating yourself. And i'll repeat, I'll seek a contract for broadband elsewhere next May. You lot in customer service are like brainwashed robots repeating bt processes but no common sense. Certainly not giving customer satisfaction. 👋

  • THemingford Thomas H. (@THemingford) reported

    @bt_uk The way one of your customer service advisors has just dealt with a vulnerable customer is dreadful.

  • O_DrEaMsCaPe_O DrEaMsCaPe (@O_DrEaMsCaPe_O) reported

    @bt_uk It would be so much better to have a link on your website for checking status of mobile network.. also a link to easily report faults like drop in signal.. you have a chack status for line line, BB,TV. Why not mobile