BT (British Telecom)

BT (British Telecom) Outage Report in Birmingham, England

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The latest reports from users having issues in Birmingham come from postal codes B4, B21, B33, B23, B10, B42, B13 and B32.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Birmingham, England 10/29/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birmingham, England

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Walsall, Tamworth, Stourbridge, West Bromwich, Wolverhampton, Kingswinford, Halesowen, Solihull, Rowley Regis, Bromsgrove and Dudley.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • AmuroWhiteDemon AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England

    @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chr15g1979 Chris Gutteridge (@chr15g1979) reported

    @bt_uk Oh yes, I'm fully aware. All I want is for you to honour the price promise, and allow me to swap to the Full Fibre 100, 29.99 service. I have no need for Halo, and don't want to pay 39.99, when the same speed is available for 29.99

  • DavidColeman33 David Coleman (@DavidColeman33) reported

    @btbusinesscare The service is offered as "up to 5 handsets". I think it only fair for customers to understand that it really means "5 handsets purchased from BT". I fully understand not providing technical support for 3rd party equipment, but to deliberately prevent their use is a disgrace.

  • karltheref1983 Karl Bainbridge (@karltheref1983) reported

    @bt_uk @SkyHelpTeam whilst I appreciate openreach aren't anything to do with either of you? I don't understand how pyur not bale to find put when my Internet will be back or what the problem. been over a week now and no ending in sight

  • chr15g1979 Chris Gutteridge (@chr15g1979) reported

    @bt_uk Hi Rita - I have, and they keep telling me that they can only offer the 39.99 deal not the 29.99. It clearly states that I will not pay more than a new customer, but equally it clearly states that the offer available to me if I were a new customer is 29.99. I can't get anywhere

  • hellzbellz84 Helen Hall (@hellzbellz84) reported

    @bt_uk broadband service as at an all time low again. Intermittent service for the last week. Considering how much we pay per month, it’s abysmal

  • FailingToComply OhForCryingOutLoud (@FailingToComply) reported

    @danny_9_morris @bt_uk I wouldn't if I were you.. I'm getting the worst customer service imaginable at the moment. Had 2 engineers so far for a fault, took the afternoon off Friday for a 3rd. He didn't show. Took this afternoon off for a guaranteed appts, he didn't show.

  • sandra_gogs sandra 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sandra_gogs) reported

    @bt_uk 2 wks no landline or internet engineers working on our road all day have now told a further 5 without service yet house down the road receiving our calls!!!!!🙄

  • spoonerdude Janet Lyons (@spoonerdude) reported

    @danny_9_morris @bt_uk Never had a problem have been working from home for the past 18 months as well and no drop out at all...and I am on BT.

  • NaseemRuby Ruby Naseem (@NaseemRuby) reported

    @bt_uk I am being told that I have to pay over £2800 for a cloud voice system from March 2020, which only started working in July 2021. When asked to credit the acc, I’m being told to go to Ombudsman. How does that work? Why should I pay for a service that didn’t work?!? Absurd!!

  • thegarage2019 🏴󠁧󠁢󠁳󠁣󠁴󠁿The Garage Edinburgh🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@thegarage2019) reported

    Could anyone help a fellow small business owner here, my friend @bliss_dancewear has moved shop and are having bother getting @bt_uk install a phone line , this is causing major bother with no phone, broadband , card machine, still no install date , please retweet