BT (British Telecom) Outage in Birmingham, England

@HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

Bloody hell @btsport who let this guy ask the stupid questions?

@handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

@btsport why does BT not have application support on LG smart TV's ??

@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

@bt_uk Is the internet down in B72 until Thursday?

Dear @bt_uk do you really think people live in fear of their internet going down?

@England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

@bt_uk is there a problem with the BT email app ?

@btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

YOUR SERVICE IS **** #btsport

WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

@btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

@Kevin_Paycare @btsport They are terrible

Is this @btsport commentator actually ***************. Gun do gan, shilva, cancheello and Raaahem. Its beggars belief that we pay for this **** it really does. What a complete ****

@bt_uk NHS worker trying to work from home and internet has been down for 90mins can you tell me when it will be back up please?

@bt_uk any reported inter net problems reported Sheffield s12 hackenthorpe no net for 2 hrs now

@bt_uk But I don’t have a landline with you I just have broadband only so I don’t know how that could possibly help me.

@bt_uk I placed an order on 24th Nov for line BB -tv and now I'm told I won't have svce until 18 Jan almost 2 weeks after my current supplier ends how do I cancel , much as I hate virgin I can get service within a week.

@bt_uk so I’ve been without broadband now for 5/6 hours and I can’t find out why, is there currently a problem in my area? Ws3 1qf is my postcode

@bt_uk The issue is not specific to me - it impacts multiple properties in WR6 at least - lines have been down since Saturday. Check 01886888085 but you could check others.

@bt_uk Thanks, I have been checking that link for 5 days now. It just says we cant provide a date - please try again later. So no, it doesn't give any update! I know you are dealing with many issues right now - that's fine. But communicate expectations please....

@bt_uk We are in a bad area for mobiles and NEED internet. Why did you tell EE that you were taking over when you didn't have it in place?

@bt_uk I assume communicating with you here is as pointless as more standard means, but any update (whatsoever) on when the service outage in WR6 (since Saturday) will be resolved. Your total radio silence on this is appalling. @worcesternews

@bt_uk @Nathanb81236595 I need help my internet has been prematurely been cancelled by 3 weeks. Just returned to my flat to find that its already turned off. Tried restarting the router to make sure that wasn’t the issue. Please resolve ASAP I need to work tomorrow!