BT (British Telecom) Outage in Birmingham, England

@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

@Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

@carolcorbett31 @bt_uk You can cancel for one month just call in

@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

Just phoned to cancel my @btsport subscription that over the years has crept up from £20 to over £35 per month and was immediately offered a reduced rate of £20 pm !!! @MartinSLewis I cancelled anyway

@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

@bt_uk Wtf happened

@gizzbucket @bt_uk Same mate BT are down

Hey @bt_uk I know your speed is slower than @virginmedia but am now willing to accept slower connection in favour of a stable connection with minimal packet loss. After 30 years with cable I can no longer tolerate @virginmedia piss poor service.

@bt_uk Peter Jones is the subject of the most unpleasant personal behaviour I've ever heard about, courtesy of one of our university students who had to serve at his table. What a horrible excuse of a human being he is.

@btsport @GarethBale11 Fantastic strike, game spoiled when Ramos butchered Salah, poor gamesmanship but got them the win.

@oz1889 @bt_uk It might all be obvious to you, but a lot of parents aren't Internet savvy. This could all be new to them and might help some children to avoid unpleasantness. Try to be a bit more understanding of others' circumstances.

Well that was easier than anticipated. #IPv6 only network on @btbusinesscare broadband. BIND DNS, RDNSS advertisement via radvd. Does go to show just how little works on v6 though. Big stuff is consistently available (google, youtube, social networks) but even @BBCNews is v4 only

@bt_uk One more thing, can you check if my WiFi is being throttled. It has been consistently extremely slow (0.03megabit per second download speed).

@bt_uk our internet is dropping in and out MASSIVELY throughout the whole day but mainly between 8pm and 12am. We have a max of 24mbps for about 5 seconds at a time and then it drops to 10mbps and then to less than 1. PLEASE HELP. This is frequent enough that I have to hotspot 4G

@bt_uk Still no good...x box not working for son and other issues. Been looking online and this is a problem that has been reported quite a bit, so really suprised, in 3 calls so far, it has not been known by bt staff. Firewall/Shield issue. Thanks for the 2 weeks of hassle BT!