BT (British Telecom) Outage in Bromsgrove, Worcestershire, England

Unfortunately we have had problems with our phone lines now for over a week. @bt_uk this is unacceptable and is seriously impacting our business.

@tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁

@IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

@bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!

@bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.

I haven't complained about my @BTCare WiFi in a while... but jesus it's bad at the moment. Absolutely no ryhme nor reason for it. Driving me ever so slightly bonkers.

@dejkirkby @MatPDouglas @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles This £4 a month deal I may actually get on it for the app Damn this just worked on me

@dejkirkby @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I know when I was younger I paid for the full Sky sports package to get just WWE programming as I didn't want to miss any of it You're god damn right though

@TheMattAttackUK @knankles @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @dejkirkby Well damn I just realised this may actually be the best move for those who just want WWE

@btsport what ******** is jermain jenas on... wolves didn't turn up what planet is he on every other commentator saying what a game it was... sack that idiot

@denkmit @tommyhill33 @btsport @btsportmotogp Only problem is you don’t get @suziperry with the MotoGP video pass 🤣 #FirstWorldProblems

Hey @btbusinesscare how come ak only getting 20/5 down instead of my 70/20

Sorry @btsport but every time you ask an official his opinion on a controversial issue in game it just confirms my very low view of them. For such a simple game they make it so complicated #SCHMCI

@btsport Sterling should come off because ha has had a crap game, could not beat an egg

Your customer service is an absolute shambles @btsport

Very poor performance from your customer services/billing team this morning @btsport @bt_uk

@GaryTaylor67 @virginmedia @btsport This is too late I appreciate but to answer your question, I am a @virginmedia customer with a @btsport subscription and it appears the answer, despite this, is to join @SkyUK as soon as you can

@BTBusiness @btbusinesscare Well all I can say is what an absolute shambles! The worst in customer service. Pushed from one to another and still not resolved. USELESS. #bt #btbusiness #btlocalbusiness #btmobile

@BTCare Yes they are. The router is a hub 5 and it’s blue but there’s no internet connection on phone or laptop. Don’t know if it’s a general problem or our router. Tried resetting, etc no joy

@petbro1 @btsport Well, considering I am disabled and have had dealings with those people, I have little sympathy. And no, I've never made a mistake. I'm perfect! :P

@BTCare I appreciate that is what should be happening Claire...but sorry it is not actually what is happening...10 days..closing the fault cases without checking fault fixed, blaming Open Reach, failing to call when promised...I have just read the BT customer service code of practice 🤯

@BTCare You closed... our original complaint VOL013-337703979566 without even checking it was fixed ...so angry...now had to open a second case and yet still no phone, broadband or Wi-fi TV for 10 day’s now

@Anth_SmithWells @BTCare Wouldn't use BT again if they offered to pay me. Worst customer service I've experienced in my life.

@BTCare Really poor service on Home Broadband - why c ant you resolve

@bt_uk @BTCare Also, if I am unable to watch the Moto GP tomorrow morning (the ONLY reason I pay your horrendous prices) I will cancel my pointless 'service' on the spot.

@BTCare VOLO55 5191590800232 is the complaint reference. There must have been 5+ call backs that either don’t happen or happen at a different time to when promised

@BTCare is it impossible to receive a call back when promised? Even a call back would be nice at times! I’ve had an outstanding complaint that has been going on for weeks. Don’t you have a responsibility to resolve it in a specific timeframe?

@mrjakehumphrey @btsport how has nobody mentioned in the build up or asked poch if he is worried vorm will be targeted because he is dodgy and very poor?? #COYS

@BTCare SHIT SHIT SERVICES

@BTCare I understand all that's been done but it's a 24 hour journey,going back and forth. It's not a quick fix solution,to many obstacles.

@BTCare Your bt engineer because of the quality of his expertise he was able to instruct me on how he was going to solve problem. I have now got 64mp. My point is getting to the point solving .I don't think there is enough investment in the infrastructure.

If there is a large scale company less able than @bt_uk to provide the service they purport, with customer service equally so poor as @BTCare I will be very surprised.

@scottnicholls78 @btsport @SpeedwayGP Great that people are talking about speedway but for the wrong reasons sadly.....ref should never officiate again. Tai will be pumped up now to go on and win the title.

@BTCare Thanks. I’m on Channel 11 - and have been for a year or so after another similar issue. I tried 1 yesterday but that seemed to be worse. I’ll try again...

@BTCare All blue. And the issue isn’t speed it’s just intermittent availability. It can work perfectly for an hour or so, and then not at all for another hour.

@BTCare Yeah I know its just poor when you see open reach guys (lots) hanging around open reach vans less than a mile away - might go round with a brew and hobnobs. All this technology and it takes so long

@BTCare Yes originally told on day or order thatnktnwould@be today then within 10 minutes changed to 5th that’s 2 without access in a house preciously serviced by BT. Open reach guys based just down the road they only have to flick a switch

@BTCare are you having problems with internet in the worcester area?

@btsport Fuck you mcmanamanamnan say something negative now ya twat #wwfc #WolvesAyWe

@btsport Fuck you mcmanamanamnan say something negative now ya twat

One set peice is all @Everton did with 11v11 and yes @Wolves didn't offer much either but @btsport @DFletcherSport and Inspector Gadget have gone on like Everton were giving us a lesson! It was a poor watch from both sides but I just hate one sided commentators! Scouse twat!

@BTCare please could you sort out a complaint for me? Managed to get cut off half way through a call to an overseas call centre and now on hold again.

@BTCare no call as promised from my complaint handler. It's an absolute joke. Do I now take my business elsewhere? The line is up and running. I'm sure there are plenty of other providers who would be only too happy to take some money off me.

@btsport @BT Why bother recording a programme when the previous one over runs? I recorded True Grit that aired straight after the Speedway Grand Prix and it recorded only half an hour? You're quick enough upping prices but can't solve a little issue like this! PATHETIC!

@BTCare This is the charge that you stated I had been informed about many times but in reality was only first mentioned to me by my complaint case handler last Thursday. I am neither senile or a liar.

@BTCare My landline is totally dead, I rang your Fault line & was told there was no fault, however, there are problems in the area that I know of & my neighbour is expiercing the same problems, please help..

@AtentionSpanLtd @bt_uk @BTCare @BTGroup Gawd that's awful. Since this melt down heard so many complaints! Any recommendations for a decent service?

@BTCare order VOL013-297438069130. So after 3 surveys, 3 days holiday, 1 abandoned visit and £150 in mobile data charges I have an engineer coming today before 1pm to install my line for an order placed 1st May. He's just called to say he's runnibg late. Diabolical service.

@Jodurie @btsport Just another awful performance by Stephens. Giorgi wasn't great in the second set but still far too good.

@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

@bt_uk my internet has been down for the last hour beed some help

@geo_geo_geo1971 @WrestleVotes well considering its only for 2 weeks 1 hr each on usa and network plus wwe going over to BTSport it wouldnt surprise me if SKY dont show it

@kinell_lad @delaneyr23 @btsportfootball @btsport @PSG_English @IGanaGueye Yeah just got to support to be better rather than berate. Like anything really. Know what you mean.. Moved from the other side of the world, first season ticket - relegated. 😒

@AV_The_Informer @delaneyr23 @btsportfootball @btsport @PSG_English @IGanaGueye I know mate. Won't stop me calling some poor sod a lazy **** when Sheff U go 1 up the weekend 😂

@AV_The_Informer @delaneyr23 @btsportfootball @btsport @PSG_English @IGanaGueye Can be a horrible environment a football club despite yer knobheads thinking it's plain sailing as they earn x amount a week.

@delaneyr23 @kinell_lad @btsportfootball @btsport @PSG_English @IGanaGueye Felt sorry for that lot to be honest. The so called experienced British based players did nothing to help them settle and isolated them day to day. No leading by example on or off the pitch for integration. Especially Veretout who moved his new family over.

@ffswhy @bt_uk @ComplainingCow Going to use up all my @O2 data because @Bt equipment is crap.

@Firaldo87poker @btsportfootball @btsport 😂😂😂 He never saves anything the rat