BT (British Telecom) Outage in Bromsgrove, Worcestershire, England

@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

@bt_uk shocking service today from your telephone team! Fobbed off!

I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

@bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!

@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

@bt_uk There was a weird one week period of randomly slow speeds

Anyone elses BT Internet down? @bt_uk

@bt_uk 12:30 at night here from Northern Ireland internet is down again starting to get sick of this going down all the time and being slow when my family is paying for this so call fast internet and we are not getting it the fast side of it

@PapiDeLibano @ManUnitedZone_ @btsport Just like the way if he doesn’t succeed he keeps trying and never lets is head go down that’s the mentality all the players should have

@bt_uk As in within the time I could cancel and reorder - the person on the phone confirmed I’m within my rights to expect this. Told me someone senior would phone me back. Nothing

@bt_uk I sent you a dm check it please. I made a complaint, was supposed to receive a callback from a supervisor. Nothing

@bt_uk Perhaps if you stopped paying extortionate salaries to mediocre pundits and spend that money on fixing your abhorrently disgusting service you would get less complaints. I’ve been waiting for a reply to mine since May. I’ve been paying you £76 per month for... no WiFi.

@bt_uk gimme some good broadband deals. Need to ditch this **** im on now

@TheTragicSoul @ManUnitedZone_ @btsport I hope you realise how stupid your arguments are. He would walk into Chelsea’s team BTW

@ManUnitedZone_ @btsport Is as simple as that I don't care if you are my rival or not but hating on a player just cuz he help his team is pure nonsense