BT (British Telecom)

BT (British Telecom) Outage Report in Oldbury, Sandwell, England

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The latest reports from users having issues in Oldbury come from postal codes B68.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Oldbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Oldbury, Sandwell, England 11/29/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Oldbury, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Tipton, Oldbury, Sutton Coldfield, Dudley, Wolverhampton, West Bromwich, Smethwick, Solihull, Walsall, Kidderminster, Halesowen, Bromsgrove, Stourbridge and Kingswinford.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomTipton Internet
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Oldbury, England

Latest outage, problems and issue reports in Oldbury and nearby locations:

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Internet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FcSthelensU11R Fc St Helens U12 Rangers (@FcSthelensU11R) reported

    @bt_uk I've spent over 2 hours on the phone, dealing with people on online chats. I want someone to contact me now, so I can get these issues resolved.

  • FairyTypeDaniel ❄️Fairy Type Gym Leader: Daniel❄️ (@FairyTypeDaniel) reported

    @bt_uk hey ! I’m a new customer looking for help in regards to the delivery of my router. Is there any chance you could get back to ASAP.

  • KoleMorgan Kole Morgan (@KoleMorgan) reported

    @Adamjw1980 @Rachel_Cable7 @bt_uk Would really like that number, have no service, no service likely fir at least a fortnight and am trying to fight through their appalling complaint process

  • Dawn_Burford Dawn Burford (@Dawn_Burford) reported

    @bt_uk you were so helpful earlier this week but to no avail . No service AGAIN. As I only have part time service I think I should only pay part time rental!!!!!

  • _NoSoyDeAqui ś.ra (@_NoSoyDeAqui) reported

    Not even with @bt_uk and they are THEEE worst. On the phone for 40mins only to get through and told you've come through to the wrong dept and call the other number... The one I'm calling on?? Absolute piss take. Might as well cancel. @bt_uk don't want any new customers clearly

  • J0Nmorgan Jon (@J0Nmorgan) reported

    @bt_uk I have emailed a complaint in. If you are adding charges to my bill and then are unable to say why they are there, I deserve to have it looked into and answered. If BT fail or cant explain why they are there then BT cannot be trusted. Broken terms of contact, very untrustworthy.

  • OpticsXD eli (@OpticsXD) reported

    @bt_uk Hey bt I don’t have any bt products or anything so I can’t put in a bt account number please help

  • NeilPrior Neil Prior (@NeilPrior) reported

    No one ever calls me from @bt_uk to try and rectify my problem. 6 weeks notice, still no broadband, no one can tell me why, or how to even move my order forward!

  • TraceyRoy01 Tracey Roy (@TraceyRoy01) reported

    @bt_uk I have a BT concerto 1400. A message is displayed showing answer machine messages full. I can’t delete the messages and it won’t let me do a reset because the messages are full. I can’t find a solution anywhere. Have tried switching on and off with no luck, help please!

  • DivinasRedWig DivinasRedWig (@DivinasRedWig) reported

    @bt_uk @no92strahan Would you be able to assist me with an issue I am having with my PS5 order - I ordered it on the 19th and received confirmation, but I am having issues with payment processing - despite the money being available, and my bank telling me BT haven't attempted to take payment.