BT (British Telecom)

BT (British Telecom) Outage Report in Oldbury, Sandwell, England

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The latest reports from users having issues in Oldbury come from postal codes B68 and B69.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Oldbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Oldbury, Sandwell, England 12/09/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Oldbury, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Stourbridge, Birmingham, Wolverhampton, Oldbury, Solihull, West Bromwich, Dudley, Tipton, Sutton Coldfield, Smethwick, Walsall, Kidderminster, Halesowen, Bromsgrove and Kingswinford.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomStourbridge Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet
United KingdomBirmingham Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Oldbury, England

Latest outage, problems and issue reports in Oldbury and nearby locations:

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Internet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE

  • CGainham Carol Gainham (@CGainham) reported from Dudley, England

    @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nathanrob__ Nathan (@nathanrob__) reported

    @Ayresie_ @virginmedia PLEASE CAN VIRGIN HELP THIS GUY OUTTT @bt_uk can you tell him what the speeds are like in his area? Virgin customer service is just not being good right now :(

  • lisaloolar Lisa W (@lisaloolar) reported

    @bt_uk hi my friend is receiving emails from you about a new broadband service and delivery of a new hub. She hasn’t ordered anything and the home address isn’t hers. Her email address must be linked to someone else’s bt account. Help!

  • lmence Laurence Mencé (@lmence) reported

    @bt_uk Problem is that it's not the first time we're attempting redelivery. First hub ended up at the post office depot. Me not being around it, it can't be collected. This is the second hub order and delivery seem not to be able to act on simple instruction such as ring the neighbour.

  • AWaters_1992 Alex Waters (@AWaters_1992) reported

    @bt_uk new customer. Just received smart hub 2 and engineer is coming tomorrow. But my broadband lead wont go into the phone line and needs an adapter?

  • y99waytem87 Michael Wayte (@y99waytem87) reported

    @bt_uk broadband almost as **** as @EE it take 2 hours to watch 1 hour programme

  • Bann53044067 Bann a short fat man 50 and bald (@Bann53044067) reported

    @bt_uk My home broadband is not working. Impossible to make contact. Your websites is useless.

  • MikeRutherford_ Michael Rutherford (@MikeRutherford_) reported

    @bt_uk been waiting 6 weeks for TV and Broadband. I was told engineer would bring equipment (smart hub & you view box) today but he turned up without it saying it should have been delivered? I’m paying for this service!?

  • Farrowi Mr F (@Farrowi) reported

    @bt_uk trying to upgrade my mobile 20days earlier than my contract end date but I can only get the phone I want from EE and you want to charge me a cancellation fee but the bill I've just paid covers me to 24th feb so why the charge and annoyance of having to "cancel" my contract

  • jocra14 John Crabtree (@jocra14) reported

    @bt_uk We were told it would be 18th Dec, 12th Jan, 27th Jan & now 17th Feb at this rate we may be connected by Christmas!! Forgive the cynicism but so many promises of call backs & activation which never happen. We are now being charged from the 27th Jan for a service we don’t have

  • RedbeardRohan Rohan_Redbeard (@RedbeardRohan) reported

    @bt_uk @TAC_Dominator So just "**** those guys" right? Customer service in the UK is the worst I've seen in the world. Even the tone of these replies is just "Well, sucks to be you, have a nice day chump."