BT (British Telecom) Outage Report in Oldbury, Sandwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Oldbury come from postal codes B68 and B69.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Oldbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Oldbury, Sandwell, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Stourbridge, Wolverhampton, Solihull, West Bromwich, Dudley, Tipton, Sutton Coldfield, Smethwick, Walsall, Kidderminster, Halesowen, Bromsgrove and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Phone | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Oldbury, England
Latest outage, problems and issue reports in Oldbury and nearby locations:
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Litter Watch
(@Litterwatch1) reported
from
Birmingham, England
@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Internet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Litter Watch
(@Litterwatch1) reported
from
West Bromwich, England
@btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Loads of issues with Sky but BT are no better!
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Andrew Hopkins
(@htdlandrew) reported
from
West Bromwich, England
Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk I wish you would sort out my lack of service #shambles
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DemonTazer
(@DemonTazer) reported
@bt_uk ******* sucks , oh my ******* god , i just wanna play some games and how do we pay £75 a month but your ******* internet crashes every ******* day , fix it
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OhForCryingOutLoud
(@FailingToComply) reported
@danny_9_morris @bt_uk I wouldn't if I were you.. I'm getting the worst customer service imaginable at the moment. Had 2 engineers so far for a fault, took the afternoon off Friday for a 3rd. He didn't show. Took this afternoon off for a guaranteed appts, he didn't show.
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Dmitry Ismagilov
(@du_ismagilov) reported
@EE and @btsport it soon will be a week since I added BT Sport on large screen add-on to my contract! my subscription still doesn’t work. I missed football this weekend, which we expected to watch with my little son. EE Customer service cannot resolve the issue.What should I do?!
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An Unexpected Bill - #FBPPR #FBPE #FBPA
(@Bill_Tasselli) reported
@bt_uk My 91 year old father and 90 year old mother have lost their phone service for some reason. They have tried to contact you and have not been able to. They are extremely vulnerable and rely on the phone for many things. I have tried to call you and also found it impossible!
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Emily Jerman Fashion
(@emilyjerman) reported
@bt_uk Hello - has the service dropped from CT3 ? Went down last night and still nothing after rebooting several times. Thanks
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Shelley Tobin
(@PrincessHamira) reported
Why oh why is trying to do anything online so useless, especially at this time in the morning @bt_uk @WeAreOpenreach @EE perpetually having to put up with this barely there service which we're paying for, it's frustrating and unreliable.
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N Dee
(@teamdawdee) reported
@bt_uk Brilliant customer service from Shelley at BT. Phoned with two issues, both resolved very quickly with some kit to support one of the problems being delivered within 2 days. Normally dread phoning customer services so this made a refreshing change. Thanks Shelley!
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Nicky Nicolson
(@nickynicolson) reported
@bt_uk They can't help: they tell me I can't cancel digital voice, an upgrade attempt will be remade every month. Last power cut was 6 hours+ in July 2021. You're placing elderly isolated customers at risk of harm by removing phone line & access to support. What does @age_uk think?
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OhForCryingOutLoud
(@FailingToComply) reported
@Megan_Wire @bt_uk Hey Megan - I had an engineer booked for Friday, but he closed the fault down without ever coming. I booked another for this afternoon - and he's not coming either. Two afternoons booked off work, two no-shows. Welcome to the club.
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Alan Williams
(@AlanWil81924115) reported
@bt_uk Rude bad help from yr helpline. No help art all. Told I was too stupid to understand the adviser. Had phone slammed down on me. Scotsman at 16.15 hrs today. Who pays whom?