BT (British Telecom)

BT (British Telecom) Outage Report in Oldbury, Sandwell, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Oldbury come from postal codes B68 and B69.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Oldbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Oldbury, Sandwell, England 12/18/2025 12:15

December 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Oldbury, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Stourport-on-Severn, Oldbury, Sutton Coldfield, Stourbridge, Wolverhampton, Solihull, West Bromwich, Dudley, Tipton, Smethwick, Walsall, Kidderminster, Halesowen and Bromsgrove.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomStourport-on-Severn Phone
United KingdomOldbury Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Oldbury, England

Latest outage, problems and issue reports in Oldbury and nearby locations:

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Kidderminster, England

    I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • ColinEgginton Colin Egginton (@ColinEgginton) reported from Kidderminster, England

    @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • 1OnkarSingh Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, England

    Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrimfIan MrF (@MrimfIan) reported

    @bt_uk Yes I’m told there’s an external fault but could take up till midnight on Tuesday of next week to fix! Nobody has called, when I called in yesterday I was transferred around & then cut off. Just the worst experience ever. I have an open complaint ref: VOL013-54237201273

  • GaleaTD_P Thomas Galea (@GaleaTD_P) reported

    @a_c_e_s_dare @bt_uk The horrible fact is that their **** actually works up here. Full speed I'm paying for (which is at a disgusting price for what it is) but the router is the best I've had. They're a terrible company though.

  • van_hooij_donk Pieri Sotiri (@van_hooij_donk) reported

    @bt_uk logged on to my account and saw message about renewing my broadband. You want 63.99 a month for fibre halo 1 and complete WiFi but the equivalent is 37.99 for a new customer! I think not...

  • Andymitch79 Andy Mitchelmore (@Andymitch79) reported

    @bt_uk having trouble connecting home hub in new house. Can’t speak to live chat without home phone number but can’t see that info anywhere on what I’ve been sent. Can you help?

  • jobsworth JP Rangaswami (@jobsworth) reported

    @btsport is there a problem with your coverage of Aus v Ind? Seems to have gone off air suddenly

  • GaleaTD_P Thomas Galea (@GaleaTD_P) reported

    @a_c_e_s_dare @bt_uk Their Superhub is ******* crap though.

  • MrimfIan MrF (@MrimfIan) reported

    @bt_uk This is useless, yet again the worst possible service from BT. Not a single person prepared to pick up the phone and try to help. This customer will be leaving BT at the earliest opportunity.

  • Andymitch79 Andy Mitchelmore (@Andymitch79) reported from Edinburgh, Scotland

    @bt_uk That is the problem! Where do I find my landline number?

  • the_insolents Cossack_Fonseca (@the_insolents) reported

    @bt_uk Thanks Jenny. But I don’t get a mobile signal which is why having functional broadband is important. I have to drive 2 miles to send a text.

  • RayHainsby Ray Hainsby (@RayHainsby) reported

    @bt_uk Hi I’m receiving such a poor tv service from @virginmedia at the moment (despite having several STBs) so need to switch providers before I go crazy. I’m happy to transfer my broadband, tv and phone package. Do you provide an on site survey please? Thanks