BT (British Telecom)

BT (British Telecom) Outage Report in Dorridge, Solihull, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorridge, Solihull, England 03/08/2026 13:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorridge, Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, West Bromwich, Solihull, Coventry, Nuneaton, Smethwick, Royal Leamington Spa and Redditch.

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City Problem Type Report Time
United KingdomOldbury Phone
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Dorridge, England

Latest outage, problems and issue reports in Dorridge and nearby locations:

  • motoringjourno Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England

    @theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Internet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • satyapd69 Satya Dubey (@satyapd69) reported from Royal Leamington Spa, England

    @bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • UnfusibleTV Unfusible (@UnfusibleTV) reported

    @bt_uk once again, hotspot connection dying for 15 minutes randomly on an evening? care to explain why you disconnect me for doing **** all? including a money hungry support desk who took my money and gave me a voucher i already bought instead of refunding?

  • kimboFX Kim Brown (@kimboFX) reported

    @bt_uk Hello! I've had an issue where you've been overcharging me since August, Ive been told on 5 separate occasions the issue had been fixed and given a refund at one point.. Yet I'm still overpaying? Its like screaming at a brick wall at this point? What gives?

  • DavidG_070 David Griffiths (@DavidG_070) reported

    @bt_uk midway through my call with BT customer service I was hung up on (for no reason I can garner)- is it not your policy to call back the number in this case? Neither of us were finished talking!

  • PhilGrace Philip Grace (@PhilGrace) reported

    So #ultrafast broadband now available. Was going to order from @bt_uk at £54.99/month. We're with them currently and they've been ok. But NO ! Those packages are only for NEW customers. An existing customer is now sufficiently incentivised to look elsewhere. Well done #BT !

  • Jemzamia Jemz Thomson (@Jemzamia) reported

    @bt_uk Hi, I would much rather do this online as I work long hours & the phone signal in my house is bad. Please could you help?

  • DesertBoeing777 Jonny Beattie (@DesertBoeing777) reported

    @bt_uk internet still down after a week in NE613UA. Tree fell on line and every day customer service says it’ll be fixed tomorrow. Website says there are no problems detected

  • grdavies01 Geraint Davies (@grdavies01) reported

    @bt_uk is there a wifi outage in Cf83 please?

  • NoraPops sAzBrO (@NoraPops) reported

    @bt_uk BT. Bring back dial up! No, wait, bring back a hamster in a lycra tankini pedalling a dynamo bike to power up an Internet connection. It would be a lot faster than your 2022 service!

  • NoraPops sAzBrO (@NoraPops) reported

    @bt_uk BT. You should start advertising teabags. After all, you are the service that dips in and out!

  • MS_LolaXO Anna lola (@MS_LolaXO) reported

    @bt_uk I have had issues with my BT Smart hub for over a month now. We have had 4 engineers come out and the issue has not been fixed. I feel I have been provided an unsatisfactory service. How can this be rectified and if it can’t I’ll have to change providers.