BT (British Telecom) Outage Report in Dorridge, Solihull, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Dorridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Dorridge, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Warwick, Coventry, West Bromwich, Solihull, Nuneaton and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Dorridge, England
Latest outage, problems and issue reports in Dorridge and nearby locations:
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
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Jess
(@jhavfc) reported
from
Birmingham, England
Really annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.
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Andrew Sellars
(@AndrewSellars79) reported
from
Kenilworth, England
@bt_uk how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?
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Edmund Lawrence
(@edmundmlawrence) reported
from
Coventry, England
@btsport predictable useless support on logging in to app from by sport. It’s weird how their systems for taking money always work, their systems from broadcasting sport don’t. Funny that.
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Gray Schofield
(@gray_schofield) reported
from
Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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Matty Larsen
(@mattylarsen2) reported
from
Halesowen, England
@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Edmund Lawrence
(@edmundmlawrence) reported
from
Coventry, England
@btsport your online support is appalling.
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
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Tom Bailey
(@IamTomBailey) reported
from
Warwickshire, England
@bt_uk Thanks for getting back to me. However Qube came on Monday and the issues persist.
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Sausage Mom
(@JoLouiseJordan) reported
from
Solihull, England
@btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!
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Alex Beech (Artful Codger)
(@SandyBeech43) reported
from
Hockley Heath, England
@bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
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jake
(@jxke_mx) reported
from
Coventry, England
Do NOT get @bt_uk WiFi. Absolutely shocking, paying for a service which hasn’t worked since ordering in September.
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F A R 1 5
(@faristhowfeek) reported
from
Royal Leamington Spa, England
@bt_uk If then stop your bullish advertising and promises to your customers. I will never buy anything from BT.
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MissRCrox
(@RCroxen1) reported
Hi @bt_uk. Is there a reason you have closed our complaint when our issue is still to be resolved and we have now been without Internet for 12 days? You still haven't updated us with regards to when this will be fixed. This is completely unacceptable.
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Prof AC Wailing #FBPE #HDTV 350% #PARODY
(@AcWailing) reported
@bt_uk Thanks for your prompt response. I will speak to the loyalty team and as long as they can offer me what they would offer a new customer then I don’t have a problem.
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Ranger N8
(@RangerN8) reported
@bt_uk how come when almost the entirely of 3 villages in Kent have reported having no internet for three days now it still says no known issues on your website.
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Tom
(@umacf24) reported
@bt_uk Service checker is now admitting the fault, but claiming it was reported an hour ago, even though the failure occurred thirty three hours ago. Rubbish technical management? Rubbish implementation? Either way, customers coming last.
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Dyck Shriver
(@dyckshriver) reported
@MissRachaelCx @bt_uk Just had this same issue…you may need to replace a modem or router…hope you get things worked out!
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Athena
(@athena_dowdell) reported
@bt_uk @bt_uk Yesterday you offered me at £24.99 wifi deal, only for me to recieve an email saying it would be £32. Got that cancelled. Now you're supposed to be correcting it and calling me. You've caused me more problems than help.
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Prof AC Wailing #FBPE #HDTV 350% #PARODY
(@AcWailing) reported
@bt_uk Thanks for your prompt response. I’ll speak to the loyalty team and as long as they can offer me what they would offer a new customer then I don’t have a problem. What’s rather annoying of course if that the £55.99 option isn’t offered at renewal as that would save us both time.
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The Super History Buff
(@super_buff) reported
@AcWailing @bt_uk Never went back on the phone and never got the TV put back on.
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💎Effy💜
(@notkimothy) reported
@bt_uk 2 times your engineers didn't show up, 1 day I've had to be off work due to no Internet, 2 days of no Internet, and yet you're doing **** all about it?? Think it's time we look for a better provider.
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SarahH
(@SarahHar256) reported
@bt_uk Your website is saying no issues but hundreds of customers are telling you they are without internet. How do we make a formal complaint?