BT (British Telecom)

BT (British Telecom) Outage Report in Dorridge, Solihull, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorridge, Solihull, England 11/21/2024 10:35

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Dorridge, Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Coventry, Nuneaton, Oldbury, Smethwick, Solihull, West Bromwich, Redditch, Alcester and Royal Leamington Spa.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomCoventry Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dorridge, England

Latest outage, problems and issue reports in Dorridge and nearby locations:

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • C_Ballard90 Chris Ballard (@C_Ballard90) reported from Studley, England

    @bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • jimburbs James Burberry (@jimburbs) reported from Coventry, England

    @BTCare @bt_uk Credit where credit is due. Two technical faults - one with line, other with broadband. Quicker to get through and Neil was very helpful in identifying the issue and stayed on the line to check solution worked.

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @bt_uk is there a problem with the BT email app ?

  • HughFoden1 Hugh Foden (@HughFoden1) reported from Royal Leamington Spa, England

    @bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!

  • BaconBanks Ben (@BaconBanks) reported from Warwickshire, England

    @bt_uk @BT anyone else having an awful time with BT at the moment? Seem to never get through on the phone, chat service on the app is down and when they do say they'll deliver a service THEY DON'T I'm also having difficulty getting through to them on Facebook WHAT'S GOING ON BT?

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • chickenruby Suzanne J S (@chickenruby) reported from Solihull, England

    Dear @bt_uk do you really think people live in fear of their internet going down?

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Coleshill, England

    @bt_uk Is the internet down in B72 until Thursday?

  • whitepuggy Phill Russell (@whitepuggy) reported from Nuneaton, England

    Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aIejo6 . (@aIejo6) reported

    FIX YOUR AUDIO @BTSPORT

  • AJG82 Andrew George (@AJG82) reported

    Again @btsportmotogp @btsport no free practice on sky glass as it’s on BT Sport 5. What am I paying for really? If this happens again I will just cancel my package and subscribe to the @MotoGP video package. Treated like a council estate sport and airing a talk show on Bt…

  • traceydisco Tracey (@traceydisco) reported

    @bt_uk @Triciamck18 I’ve had similar issues, been overcharged for three months and promises to sort it out have come to nothing. BT make it so hard when we’re already dealing with so much 😔 I hope they do something to help.

  • traceydisco Tracey (@traceydisco) reported

    @bt_uk You’ve been overcharging us for 3 months now. Your Stockport team were supposed to resolve it by yesterday and email me. Heard nothing from them. Called again today and still not sorted. Your customer service is awful.

  • traceydisco Tracey (@traceydisco) reported

    @bt_uk I was supposed to get an email resolution by yesterday but you sent me a generic holding email at 10:15pm tonight. Why can’t your teams just get on and sort it out?

  • redsando6 Big Fella (@redsando6) reported

    @btsport please get that female so call presenter off the pitch, she is awful

  • tigercubmum Clare Cook 💙 (@tigercubmum) reported

    @bt_uk I'm afraid it's not good news Dee. The engineer has returned and informed me that there is a fault, affecting nine people in the area. He says that someone *MAY be out today a try to fix it but no guarantees. #Day12 #BTBroadbandHell

  • katemacrae WildlifeKate (@katemacrae) reported

    @BTCare @DenisStr It's not Denis, it's Kate! Yes, the issue is being dealt with, thank you

  • AManCalledLee Lee Jenkins (@AManCalledLee) reported

    @bt_uk hello can you tell me if you are having server problems my emails aren’t coming through and when I go on line to check it won’t let me in and then when I try to rest my password in case that’s not working either??

  • DonPedley1 Don Pedley (@DonPedley1) reported

    @bt_uk I'd want interest! If you’ve experienced a duplicate Direct Debit for a bill you’ve already paid, please be aware that we’re working on fixing the issue now and it should be automatically refunded shortly. We apologise for any inconvenience this may cause.