BT (British Telecom) Outage Report in Redditch, Worcestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (12%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Solihull, Worcester, Henley in Arden, Crowle, Wythall, Droitwich, Alcester and Stourbridge.
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Community Discussion
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BT (British Telecom) Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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The Scalability Guy (@Mike_Ames_Flair) reported from Knowle, England
@bt_uk Twitter is our last resort. I need a phone number to speak to a person. 4 days no internet and my business is suffering now. Please help.
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TrisGriffithsHughes (@HughesGriffiths) reported from Birmingham, England
@bt_uk My network won't let me text that number. We've been having issues since Saturday. VOL053-7950565794178
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Jess (@jhavfc) reported from Birmingham, England
Really annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.
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Alex Beech (Artful Codger) (@SandyBeech43) reported from Hockley Heath, England
@bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.
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Tom Bailey (@IamTomBailey) reported from Stratford-upon-Avon, England
@bt_uk Spoke to a very helpful member of staff last night and booked an engineer to visit however I’ve just been texted saying that there was a system issue registering my fault. Has my appointment been lost?
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King Of Ink Land ® (@king_body_art) reported from Birmingham, England
@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
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Ronan Barton (@Ronan_Barton) reported from Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
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Gray Schofield (@gray_schofield) reported from Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Matty Larsen (@mattylarsen2) reported from Halesowen, England
@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Sausage Mom (@JoLouiseJordan) reported from Solihull, England
@btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!
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Sausage Mom (@JoLouiseJordan) reported from Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Paul Swann (@PaulDJSwann) reported from Worcestershire, England
@btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?
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Rob Plaister (@RobPlaister) reported from Dorridge, England
Hey @btsport this is awful
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Rachel Marsh (@RachelVMarsh) reported from Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Andy (@a_Muss60) reported from Solihull, England
@btsport why does BT not have application support on LG smart TV's ??
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KSG (@HalloweenBaeb) reported from Redditch, England
@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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KSG (@HalloweenBaeb) reported from Redditch, England
Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
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Rosie 🐻 (@rosiejones665) reported from Birmingham, England
@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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Suzanne J S (@chickenruby) reported from Solihull, England
Dear @bt_uk do you really think people live in fear of their internet going down?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Holly (@howmuchlonger75) reported
@btbusinesscare @sammifordart My broadband has been awful for over 24 hours now. Can barely get online. What is happening @bt_uk ?
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Mark (@Walesguy2) reported
@ivinsp @FutureDarren @btbusinesscare You’re a star!! Thank you. Spoken to Ankul, Rushsli, Snehit, Sreya, Muskan just this week. Not one had bothered to move this forward or get back to me. Awful.
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Mark (@Walesguy2) reported
@FutureDarren @btbusinesscare I mean the “help centre” in India is absolutely dreadful. Mind boggling incompetence and quite happy to lie to customers. I don’t know why @Ofcom don’t do anything!!!
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Darren the new me.💜❤💙💚🧡🙏 (@FutureDarren) reported
@Walesguy2 @btbusinesscare BT as Multi National Conglomerate should be held accountable for so many faults and errors,…..but yet, here they still are!
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Mark (@Walesguy2) reported
@ccshoreditch @btbusinesscare In over 20 years of running businesses @BTBusiness is the worst company I’ve ever come across. No comprehension of the havoc they cause. They take responsibility for nothing. Just don’t care.
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Mark (@Walesguy2) reported
Why didn’t Ankul from customer support keep his promise to contact me yesterday @btbusinesscare ? My business has been without a phone line or WiFi for seven days. We can’t operate. Business care? That’s a joke isn’t it. Dreadful.
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Rich Harris (@RichCmiHarris) reported
@btbusinesscare how do I process a complaint please.
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ADHD Will 🇺🇦 #FBPE #BLM 🇺🇦 (@adhdiwill) reported
@btbusinesscare I think the problem is you say you want us to lock in a better deal, by renewing our contract, but you’re accidentally showing us the deals only available to new customers. Who am I supposed to complain to about this? Is it ofcom? Trading standards?
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Delna (@Delna1234) reported
@jonesrachelann @btbusinesscare @Keir_Starmer Just occurred to me that I’ve heard of a number of people having problems with O2 and Virgin. All having difficulty with problems re getting through to call centres . O2 keep saying caller failed the security test until they threatened complaint
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Jim Morrison (@jim_morrison123) reported
@jonesrachelann @btbusinesscare Hi Rachel Did you get it sorted? We are in the same boat. The sales are great but then the technical support in India is useless. We are on the 7th week and its still not working. I think I have made 40-50 calls in total and its still not working.