BT (British Telecom) outages and service status in Redditch, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Redditch, including 1 direct report.
- The most common problems reported in this area mention E-mail, Internet, and TV.
- The most recent signal from this area was received Jun 7, 4:39 PM GMT+1.
- E-mail (50%)
- Internet (25%)
- TV (25%)
The latest reports from users having issues in Redditch come from postal codes B98 and B97 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Redditch, England
The most recent BT (British Telecom) outage reports came from the following cities: Redditch, Worcester, Solihull, and Stratford-upon-Avon.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch
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Internet | 14 hours ago |
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Redditch
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3 days ago | |
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Redditch
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3 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Suzanne J S (@chickenruby) reported from Solihull, EnglandDear @bt_uk do you really think people live in fear of their internet going down?
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David Francis (@taxdisputes) reported from Worcestershire, England@bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!
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Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England@bt_uk shocking service today from your telephone team! Fobbed off!
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Brewers Arms (@the_brewersarms) reported from Worcestershire, England@worcesternews since the interview i did with yourselves yesterday morning before the government explained their plans for small buissnesses we have had positive support from both @SkySportsPub and @btsport who have suspended our monthly fees and also our 1/2
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Tom Bailey (@IamTomBailey) reported from Stratford-upon-Avon, England@bt_uk Spoke to a very helpful member of staff last night and booked an engineer to visit however I’ve just been texted saying that there was a system issue registering my fault. Has my appointment been lost?
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Andy Morgan - Volunteering #Lausanne2020 🇨🇭 (@FrenchWarrior72) reported from Worcestershire, England@bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!
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Jasper L N Pegrum (@Jasper_Pegrum) reported from Henley-in-Arden, England@bt_uk what is going on with the Broadband in Henley-in-Arden, keeps dropping every 30 mins, been like this for over a week now - need a fix ASAP
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Rachel Marsh (@RachelVMarsh) reported from Redditch, England@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Alex Jones (@jonah_rocks8) reported from Lapworth, EnglandIs there a bigger arsehole on tv than Jermaine Jenas! Never heard such bias #THFC #ChampionsLeague #Ajax #BTSport
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The Scalability Guy (@Mike_Ames_Flair) reported from Knowle, England@bt_uk Twitter is our last resort. I need a phone number to speak to a person. 4 days no internet and my business is suffering now. Please help.
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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KSG (@HalloweenBaeb) reported from Redditch, England@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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John Painter (@johnhpainter) reported from Worcestershire, England@WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA
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Joanne Whitfield (@TweetyPie100) reported from Solihull, EnglandAs well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, EnglandReally really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡
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Andy (@a_Muss60) reported from Solihull, England@btsport why does BT not have application support on LG smart TV's ??
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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KG40 (@KG40332532) reported@bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.
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Claire Pulls Pints (@LandladyClaire) reported@bt_uk what makes it worse is when my husband came down, he was polite as anything to him Yes BT, ladies do run businesses these days We deserve, and demand, respect
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Steve George (@Baggieboy1888) reported@bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.
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Simon Smith (@Simoncitizen) reported@Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?
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Dave Kendall (@DaveKendallPho1) reported@bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.
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Doreen Grove (@redpath42) reportedI recently changed my tv and bb provider from @bt_uk to @EE the system was supposed to be a straight transition withe same quality of elements but the EE system is rubbish and it is almost impossible to speak to someone to help
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"Lady" Harwell because my butcher said I talk posh (@wearesiam) reported@bt_uk not a word from you re no email service Appalling service!!!
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joanne turner (@joanneturner76) reported@bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!
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PT (@philltea) reportedDad's just retired from @bt_uk due to ill health 38 years service. Not a single thank you, good luck or all the best Nothing at all Zero communication regarding help or advice getting his pension sorted and organised Just a random DPD driver turned up for his laptop Shambles
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John (@palacejohn) reported@bt_uk Why is the Bt website down for so long ?