BT (British Telecom) Outage Report in Redditch, Worcestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Stourbridge, Halesowen, Solihull, Stratford-upon-Avon, Bromsgrove and Worcester.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Internet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Yousaf
(@Y_A_4_4) reported
from
Birmingham, England
@tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Loads of issues with Sky but BT are no better!
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Anja Potze Jewellery
(@AnjaPotze1) reported
from
Worcestershire, England
Unfortunately we have had problems with our phone lines now for over a week. @bt_uk this is unacceptable and is seriously impacting our business.
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk I wish you would sort out my lack of service #shambles
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@ASidelnyk) reported
@bt_uk nice to see my broadband is down with an estimated fix for midnight tomorrow! Extremely frustrating as I'm WFH this week.
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🥰 Lisa ❤️
(@LisaOhh1) reported
Some absolutely outstanding customer service from @bt_uk - NOT. Left with no wifi since Thursday, no phone signal at home either, sent an engineer without sending a new hub so he couldn’t fix it. Paying £52 a month for this shoddy service. About time I move to a new provider!
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Lisa Gill
(@lippy72us) reported
@bt_uk absolutely shocking service today, rang to set up broadband packages, advisor added on entertainment packages without my consent, totally (higher) different prices from P/call to email confirmation on the packages for both our houses. Not happy at all
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verity tingle-lewis
(@VerityTingle) reported
@bt_uk opened my account to print off invoice, there's another account on there, not anything to do with me, so i can see details which is pretty bad. I'm told by your live chat agent that i need to ring corporate? phone just ringing & ringing. seems like a you problem
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Lisa Gill
(@lippy72us) reported
@bt_uk I have done that, wasted two hours this morning to BT! I have had to cancel them but just putting it out to any any new customers - check your BT package details for unauthorised add on’s - shocking customer service if this is how you need to conduct business
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Mr Wilson
(@Bilkomark) reported
@mand_brun Oh no not another @bt_uk have lost Wish they would change their name as they are an embarrassment to our country. Never in my days have I dealt with a worse company - so bad we just had a £500+ credit because of all the delays and grief they caused us. Zero truth!
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David Lee Venters
(@davidleeventers) reported
@bt_uk what package are you talking about , its VOIP THERE ISNYT A PACKAGE ITS FREE u idiot ill ask bloke comes round VOIP USES THJE INTERNET < please realise i am a qualified person not some moron>
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Tom
(@umacf24) reported
@bt_uk We're back. So how can a DSLAM reset, if that's what it was, be booked for four days? This all feels like Openreach are not in control of their network, or that you can't rely on their service level.
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DaveB🇧🇼
(@DaveB_mcfc) reported
@bt_uk Off and on again today and still showing as no resolution date from your online fault tracker.
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Rosemarie Sallufi
(@RoseSallufi) reported
@bt_uk WHAT A JOKE! You can't even notify my mother who is a vunerable customer that you are taking her landline down for maintenance....Then you cannot communicate to a real or helpful person anywhere to get support. Considering u r a Comms company YOUR COMMUNICATION IS A BLOODY JOKE