BT (British Telecom) outages and service status in Redditch, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Redditch, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Redditch come from postal codes B97 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Redditch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redditch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Redditch, England
The most recent BT (British Telecom) outage reports came from the following cities: Redditch, Halesowen, and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch
|
Internet | 10 days ago |
|
Halesowen
|
Wi-fi | 18 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Jasper L N Pegrum (@Jasper_Pegrum) reported from Henley-in-Arden, England@bt_uk what is going on with the Broadband in Henley-in-Arden, keeps dropping every 30 mins, been like this for over a week now - need a fix ASAP
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Geoff Lane (@MotogpLane) reported from Solihull, England@btsport Sterling should come off because ha has had a crap game, could not beat an egg
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Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England@bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!
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David Francis (@taxdisputes) reported from Worcestershire, England@bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!
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Brewers Arms (@the_brewersarms) reported from Worcestershire, England@worcesternews since the interview i did with yourselves yesterday morning before the government explained their plans for small buissnesses we have had positive support from both @SkySportsPub and @btsport who have suspended our monthly fees and also our 1/2
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, EnglandReally really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡
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KSG (@HalloweenBaeb) reported from Redditch, EnglandNever get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
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Sausage Mom (@JoLouiseJordan) reported from Solihull, England@btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Steve Welton (@SteveWelton1) reported from Stratford-upon-Avon, England@England @bt_uk @JackGrealish Reasonable player, gets fouled so much because he doesn't release the ball early enough. My big gripe is his shin pads or the lack of. Sending such a bad message through to youngsters. #shinpadssavecareers
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Joanne Whitfield (@TweetyPie100) reported from Solihull, EnglandGetting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Jane Young (@youngjane77) reported from Bromsgrove, England@bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Andy (@a_Muss60) reported from Solihull, England@btsport why does BT not have application support on LG smart TV's ??
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Kelley Costigan (@KelleyCostigan) reported from Stratford-upon-Avon, England@bt_uk Hi! Not sure you can help, but maybe point me in the right direction, please. Ever since BT changed the email system, mine keeps crashing, takes ages to load & to file emails. It’s unacceptable.
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The Scalability Guy (@Mike_Ames_Flair) reported from Knowle, England@bt_uk Twitter is our last resort. I need a phone number to speak to a person. 4 days no internet and my business is suffering now. Please help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pierssy 💙 (@Pierssy) reported@bt_uk unbelievably terrible customer services, the people I have eventually spoken to have been good, but the automated system is crap as is the 'my BT' when you have a problem. Engineer appointment show 2 different days on different pages, so frustrating!
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Alan Swanson (@Haggisguy) reported@bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.
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eelemsti (@eelemsti) reportedAnd another one @bt_uk I cancelled my service with you in MARCH! Why are you still billing me??
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James Ferguson 🏴 🇮🇹 (@LucioFulciFan) reported@bt_uk I would like to discuss a small issue with my bill.
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R B (@RLBD1920) reported@bt_uk I commute earlier and later than that. If the website just worked then I wouldn’t have this issue
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Barbara Starkey (@brassbubs) reported@bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares
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Tom Tolkien (@tomtolkien) reported@bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.
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Seán (@mylastsatoshi) reported@bt_uk Hello. A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. I trust you will retain call recordings from June 7th, 2026, I know I will. Good evening to you and yours.
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Bulldog (@UnashamedBrit) reported@bt_uk @whatawallyart Internet down AGAIN!!!!! BT has to be the most useless company ever. Of all nights to go down…. Third world company for a third world country
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Wendy Holden (@wendholden) reportedThree days without phones or the internet after a tree fell and not one word to anyone in our Suffolk village from @bt_uk. The tree was removed today but no one came to fix the line so another day in the dark. Shame on you.