BT (British Telecom)

BT (British Telecom) Outage Report in Redditch, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Redditch come from postal codes B98.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Redditch, Worcestershire, England 11/21/2024 15:15

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Solihull, Birmingham, Droitwich, Worcester, Redditch, Stratford-upon-Avon, Bromsgrove, Stourbridge and Alcester.

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City Problem Type Report Time
United KingdomSolihull Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • Y_A_4_4 Yousaf (@Y_A_4_4) reported from Birmingham, England

    @tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • youngjane77 Jane Young (@youngjane77) reported from Bromsgrove, England

    @bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!

  • AnjaPotze1 Anja Potze Jewellery (@AnjaPotze1) reported from Worcestershire, England

    Unfortunately we have had problems with our phone lines now for over a week. @bt_uk this is unacceptable and is seriously impacting our business.

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gordstewart26 Gordon Stewart (@gordstewart26) reported

    @bt_uk When will the problem with the Firmware v.0.26.03.01286 on Smart Hub 2 be resolved. Been unable to use devices which require the connection between 2.4Ghz & 5Ghz for over three weeks now.

  • MttChlk Matt Chalk (@MttChlk) reported

    @bt_uk All good according to the report. I’ve been talking to your team on DMs and calls just attempting to find a short term solution. Hopefully have found one. I’m due a call back at the end of the month. Thanks for your help James.

  • tonysblabla Antony Scerri (@tonysblabla) reported

    @bt_uk no broadband again (landline fine). Tried reporting over phone that logged it as unable to make and receive calls! status check says no network problems, online troubleshooter get to last step then says (as it has every time this year) work on network been over hour now!

  • dopmayne Dom Payne (@dopmayne) reported

    @bt_uk I’m having a terrible time trying to resolve this smart hub/Sonos issue. I keep being told different things by different advisors, with different timescales. Hugely frustrating

  • Phoenix_Astral Phoenix (@Phoenix_Astral) reported

    My god @bt_uk is actually the worst rn

  • misakimi82 misakimi82 (@misakimi82) reported

    @bt_uk I give up! These responses are typical of the non-service I've received. You've not understood my complaint whatsoever. I'll never make the mistake of think BT is reputable ever again.

  • Efficiency_tech E-fficiency Tech (@Efficiency_tech) reported

    @WedgwoodSimon @btbusinesscare Cloud systems have a "unreachable divert" option... You're supplier should have set this up to divert to an alternative number like your mobile if the system is down! Message if you need advice!

  • UnitedNumber1 Manchester United🔥🔰 (@UnitedNumber1) reported

    Remember when commentators would just tell you what was going on in the match. Talking such horse **** now #CHEARS @SkySports @btsport

  • ReiverGeoff Geoff Hetherington (@ReiverGeoff) reported

    @bt_uk Just submitted “Fix” msg via SMS text again. Last time was only 21/3/21. Internet has dropped off fully or been ropey many times since, but generally only seconds duration. This outage seems more meaty. Getting fed up. Let’s see how long it takes & what cause determined.

  • thejeffnorton Jeff Norton (@thejeffnorton) reported

    Me: hi @bt_uk, I’ve been a loyal customer for nearly 15 yrs but my broadband is currently terrible (dropping zoom calls like crazy). Can you help? @bt_uk: We can only assist you if you sign up for a new 24 mos. contract.