BT (British Telecom)

BT (British Telecom) Outage Report in Redditch, Worcestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Redditch, Worcestershire, England 10/09/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stratford-upon-Avon, Birmingham, Bromsgrove, Worcester, Solihull and Halesowen.

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City Problem Type Report Time
United KingdomStratford-upon-Avon Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • PaulDJSwann Paul Swann (@PaulDJSwann) reported from Worcestershire, England

    @btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?

  • RobPlaister Rob Plaister (@RobPlaister) reported from Dorridge, England

    Hey @btsport this is awful

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @btsport why does BT not have application support on LG smart TV's ??

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • chickenruby Suzanne J S (@chickenruby) reported from Solihull, England

    Dear @bt_uk do you really think people live in fear of their internet going down?

  • 1Sarabuck Sara Buck (@1Sarabuck) reported from Worcestershire, England

    @btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • taxdisputes David Francis (@taxdisputes) reported from Worcestershire, England

    @bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • C_Ballard90 Chris Ballard (@C_Ballard90) reported from Studley, England

    @bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _RP_77 RP (@_RP_77) reported

    Gobsmacked @btsport last night @mrjakehumphrey, calling 2000/01 season one of the best title defences of PL era. It was United's worst under Fergie, ending it by knocking off completely - 4 defeats in 6. Then again, after 25 games United had 59pts +41 & were 15pts clear #MUFC

  • JulieR282 Julie R (@JulieR282) reported

    @bt_uk Exactly, the most expensive package, when during a pandemic many people are struggling to simply pay bills 🙄 I hope that you do prioritise this fix particularly as in Scotland many children are now back at online school

  • liam_boyd97 Liam Boyd (@liam_boyd97) reported

    @Gardmuir @bt_uk It’s completely ****** bud, every provider except virgin has had issues so seemingly an issue with openreach, tomorrow earliest it’s getting fixed supposedly

  • andrew_2693 Andrew Thomson (@andrew_2693) reported

    Hi @bt_uk - can you provide an update on fixing the broadband outage in the G31 area of Glasgow? Really frustrating for those working/schooling from home. Thanks

  • DerOnklevaart Tiberius Onklevaart (@DerOnklevaart) reported

    @bt_uk @andrew_2693 I am a customer of cuckoo, others are using Vodafone, EE, talk talk et el and are all out. I've tweeted openreach and my providor. This an EE are the only responses from any company, and no one has provided direct updates or even acknowledgment of an issue.

  • lg85uk Louise (@lg85uk) reported

    @bt_uk Slow speeds

  • Br0nYrAur Kevin Shepherd (@Br0nYrAur) reported

    @bt_uk 1/2 Just received the following: We have tested your BT service, and identified it is being affected by a incident in your local area. Incident detected: 21-Feb-2021 21:52 Estimated clear: 23-Feb-2021 07:11

  • Kimples182 Kim Jardine (@Kimples182) reported

    @bt_uk Hi Lisa, just been affected by the outage in the G31 area and I'm unable to log on for work meaning I won't get paid. I understand you guys are working to get it fixed ASAP! 🤞

  • JulieR282 Julie R (@JulieR282) reported

    @bt_uk Done but please note help needs to be provided to everyone in current climate not just those on particular packages

  • quiettrickster Helen MacDonald (@quiettrickster) reported

    Hi @bt_uk - my broadband has been down since last night, part of what seems to a Glasgow-wide issue, but when I check my number on the status checker, it says there’s no problem. It also says I have a fault open fault on that line from when I raised it last night.. 1/2