BT (British Telecom) Outage in Redditch, Worcestershire, England

@denkmit @tommyhill33 @btsport @btsportmotogp Only problem is you don’t get @suziperry with the MotoGP video pass 🤣 #FirstWorldProblems

Hey @btbusinesscare how come ak only getting 20/5 down instead of my 70/20

Sorry @btsport but every time you ask an official his opinion on a controversial issue in game it just confirms my very low view of them. For such a simple game they make it so complicated #SCHMCI

@btsport Sterling should come off because ha has had a crap game, could not beat an egg

Your customer service is an absolute shambles @btsport

Very poor performance from your customer services/billing team this morning @btsport @bt_uk

@BTCare Yes they are. The router is a hub 5 and it’s blue but there’s no internet connection on phone or laptop. Don’t know if it’s a general problem or our router. Tried resetting, etc no joy

@petbro1 @btsport Well, considering I am disabled and have had dealings with those people, I have little sympathy. And no, I've never made a mistake. I'm perfect! :P

@BTCare I appreciate that is what should be happening Claire...but sorry it is not actually what is happening...10 days..closing the fault cases without checking fault fixed, blaming Open Reach, failing to call when promised...I have just read the BT customer service code of practice 🤯

@BTCare You closed... our original complaint VOL013-337703979566 without even checking it was fixed ...so angry...now had to open a second case and yet still no phone, broadband or Wi-fi TV for 10 day’s now

@Anth_SmithWells @BTCare Wouldn't use BT again if they offered to pay me. Worst customer service I've experienced in my life.

@BTCare Really poor service on Home Broadband - why c ant you resolve

@bt_uk @BTCare Also, if I am unable to watch the Moto GP tomorrow morning (the ONLY reason I pay your horrendous prices) I will cancel my pointless 'service' on the spot.

@BTCare VOLO55 5191590800232 is the complaint reference. There must have been 5+ call backs that either don’t happen or happen at a different time to when promised

@BTCare is it impossible to receive a call back when promised? Even a call back would be nice at times! I’ve had an outstanding complaint that has been going on for weeks. Don’t you have a responsibility to resolve it in a specific timeframe?

@mrjakehumphrey @btsport how has nobody mentioned in the build up or asked poch if he is worried vorm will be targeted because he is dodgy and very poor?? #COYS

@BTCare SHIT SHIT SERVICES

@BTCare I understand all that's been done but it's a 24 hour journey,going back and forth. It's not a quick fix solution,to many obstacles.

@BTCare Your bt engineer because of the quality of his expertise he was able to instruct me on how he was going to solve problem. I have now got 64mp. My point is getting to the point solving .I don't think there is enough investment in the infrastructure.

If there is a large scale company less able than @bt_uk to provide the service they purport, with customer service equally so poor as @BTCare I will be very surprised.

@scottnicholls78 @btsport @SpeedwayGP Great that people are talking about speedway but for the wrong reasons sadly.....ref should never officiate again. Tai will be pumped up now to go on and win the title.

@BTCare Thanks. I’m on Channel 11 - and have been for a year or so after another similar issue. I tried 1 yesterday but that seemed to be worse. I’ll try again...

@BTCare All blue. And the issue isn’t speed it’s just intermittent availability. It can work perfectly for an hour or so, and then not at all for another hour.

@BTCare Yeah I know its just poor when you see open reach guys (lots) hanging around open reach vans less than a mile away - might go round with a brew and hobnobs. All this technology and it takes so long

@BTCare Yes originally told on day or order thatnktnwould@be today then within 10 minutes changed to 5th that’s 2 without access in a house preciously serviced by BT. Open reach guys based just down the road they only have to flick a switch

@BTCare no internet for most of the day. Phone call resolved problem for 1 hour but then router going round in a loop of various coloured flashing lights. Another call and was promised it would be fixed in 20 minuets. Lies.

@BTCare are you having problems with internet in the worcester area?

@BTCare My landline is totally dead, I rang your Fault line & was told there was no fault, however, there are problems in the area that I know of & my neighbour is expiercing the same problems, please help..

@AtentionSpanLtd @bt_uk @BTCare @BTGroup Gawd that's awful. Since this melt down heard so many complaints! Any recommendations for a decent service?

@Jodurie @btsport Hsieh doesn’t want to deal with PR problems, she used to have sponsorship but her former agent screwed it and she has some issue with Taiwan government also. She clearly said she doesn’t need any sponsorship and she live by her prize money only. We Taiwanese all rooting for her!

@BTCare one of the worst services of broadband in West yorkshire area

@Jodurie @btsport Someone should help her out with sponsorship, she’s fun to watch because she seems less predictable than some of the others.

@BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke

@TrisDixon @btsport @BTSportBoxing Great news because feel like the fight is somewhat going under the radar. People not giving Amir any credit as a worthy challenger. Amir will give it his all & if it’s not enough, it’s not enough. We should all be getting behind him not tweeting him crap about his “glass jaw”! 🙄

@Jodurie @btsport Ready and waiting Jo,enjoying lisrening to views of Martina with Annabel but not going to try and predict what is going to happen today,never mind the title such is the WTA!

@btbusinesscare @Ofcom @BTOpenreach @btbusinesscare @Ofcom - any news of when we are likely to get the line installed - now 3 months since ordered - poor service

@btsport He didn't lose cause he got cocky. He got caught with a perfectly timed right on one of his bad rush in punch thing he was doing. That caught up with him, not the taunting. I mean he wasn't like that guy who was breakdancing and got kicked in the face. #karmaisnotreal #stopit

@btsportmotogp Why tweet crap like this BTSport. If you think this is what you have to do to make people watch you seriously don’t know you viewing audience. Pathetic,totally pathetic.

@BTCare @bt_uk Your waiting times after getting through your awful voice activated menu system are terrible #PoorCustomerService