BT (British Telecom)

BT (British Telecom) Outage Report in Redditch, Worcestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Redditch, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Redditch, Worcestershire, England 08/28/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Redditch, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Halesowen, Bromsgrove, Redditch, Solihull and Worcester.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Redditch, England

Latest outage, problems and issue reports in Redditch and nearby locations:

  • RobPlaister Rob Plaister (@RobPlaister) reported from Dorridge, England

    Hey @btsport this is awful

  • chickenruby Suzanne J S (@chickenruby) reported from Solihull, England

    Dear @bt_uk do you really think people live in fear of their internet going down?

  • IamTomBailey Tom Bailey (@IamTomBailey) reported from Stratford-upon-Avon, England

    @bt_uk Spoke to a very helpful member of staff last night and booked an engineer to visit however I’ve just been texted saying that there was a system issue registering my fault. Has my appointment been lost?

  • HughesGriffiths TrisGriffithsHughes (@HughesGriffiths) reported from Birmingham, England

    @bt_uk My network won't let me text that number. We've been having issues since Saturday. VOL053-7950565794178

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • jhavfc Jess (@jhavfc) reported from Birmingham, England

    Really annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • PaulDJSwann Paul Swann (@PaulDJSwann) reported from Worcestershire, England

    @btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • SandyBeech43 Alex Beech (Artful Codger) (@SandyBeech43) reported from Hockley Heath, England

    @bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @btsport why does BT not have application support on LG smart TV's ??

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Solihull, England

    @btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rjshook RJ Shook (@rjshook) reported

    Hey @bt_uk why are you unable to stop the crank calls I get claiming to be BT internet support from offshore call centres that want to fix my router and scam me? I get several a week. Make it stop!

  • KernowBeachBum S A (@KernowBeachBum) reported

    Heeeeeey @SkyUK and @bt_uk, stop refusing ppl what they ask to buy and trying to upsell to fibre. My property can’t get it and you refusing to accept just lost a customer. Hey @TalkTalk, thanks for just accepting what I said and selling me what I asked for 👍🏻👍🏻👍🏻

  • rossini75 karen (@rossini75) reported

    @bt_uk I am awaiting for a service engineer to update my broadband, this was booked for Tuesday 19th January 1-3pm. Order reference VOL013-552324350380

  • JavidFarahani Javid Farahani (@JavidFarahani) reported

    @bt_uk After 1 hour and 11 minutes, the outcome is: 1. we do not know why we cannot confirm your appointment 2. we will call you tomorrow for a new appointment. 3. We cannot call our supplier to confirm the new appointment. almost 3 hours of waiting and conversation. This is awful.

  • _lemon Andrew Lemon (new NE7 EP now out :) ❤️ (@_lemon) reported

    I've had 3 junk/scam or silent calls today starting at 8am and two on my mobile @bt_uk they are all coming in via your 0843 service. it's really beginning to grind my gears now... surely you are in control of people abusing your systems like this? cc @Ofcom

  • malongoman Mark (@malongoman) reported

    Our broadband contact is up for renewal and I just can't work out BT's pricing structure? My interpretation is as a customer of almost 4 decades they want to charge me almost twice as much as a new customer? @BTGroup @bt_uk #BT

  • VenomlyCarnage The Hall of Ross (@VenomlyCarnage) reported

    @alliburkephoto @bt_uk @gigaclear Same, I've had 4-5 engineers around in the past year or so, it's a temporary fix as a few days/weeks later....back to the basic problems while paying £140 a quarterly!!

  • StuartWiddowson Widdy (@StuartWiddowson) reported

    @bt_uk @xRelentless7x I’m with another supplier but BT OpenReach can’t even run a proper speed from the box across the road to my property. Don’t think leaving BT will end your problems, because they can’t deliver their products to third parties.

  • YourMotherSaysU Mother (@YourMotherSaysU) reported

    @RivieraTrust @ShiphayAcademy @bt_uk don't do service. Just put up with it. After all, the only competition is #Branson

  • garsynewell1 Paul Newell (@garsynewell1) reported

    @Yorkydavy @bt_uk Same issue here. Engineer due today between 9:00 - 11:00 nobody turned up. Helpline say no engineer visits due to Covid, no phone call, no e-mail, nothing on the website or on my order online.