BT (British Telecom) Outage Report in Redditch, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Redditch come from postal codes B97.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Redditch, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redditch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Redditch, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Solihull, Stratford-upon-Avon, Redditch, Stourbridge, Bromsgrove, Alcester, Droitwich, Worcester and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
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| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Redditch, England
Latest outage, problems and issue reports in Redditch and nearby locations:
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
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Rosie 🐻
(@rosiejones665) reported
from
Birmingham, England
@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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Andy
(@a_Muss60) reported
from
Solihull, England
@btsport why does BT not have application support on LG smart TV's ??
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Rachel Marsh
(@RachelVMarsh) reported
from
Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Chris Ballard
(@C_Ballard90) reported
from
Studley, England
@bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?
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David Francis
(@taxdisputes) reported
from
Worcestershire, England
@bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
@btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!
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Paul Swann
(@PaulDJSwann) reported
from
Worcestershire, England
@btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
YOUR SERVICE IS **** #btsport
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Sara Buck
(@1Sarabuck) reported
from
Worcestershire, England
@btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.
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Shamim Stokes
(@Shamimstokes) reported
from
Churchill and Blakedown, England
@bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!
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Rob Plaister
(@RobPlaister) reported
from
Dorridge, England
Hey @btsport this is awful
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Strings
(@mxtch98) reported
from
Birmingham, England
@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
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Suzanne J S
(@chickenruby) reported
from
Solihull, England
Dear @bt_uk do you really think people live in fear of their internet going down?
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hornet Ade
(@adrianmark67) reported
@bt_uk I spoke to customer service who refused to provide a deadlock letter or details of your ADR process. I made them aware that I was taking BT to court and for details of who to name in the court proceeding again nothing but I was told help desk would ring but nobody did
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Jazz Baby
(@BixWeetabecke) reported
@LC_186 @bt_uk When did yours go off, Laura? I'm also in Glasgow, and mine stopped between 11pm and Midnight. BT reports everything OK, and various web down detectors say that customers of BT and Plusnet are experiencing problems, but the network isn't. Perhaps they only listen to businesses?
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Rishi Tank
(@RishTank) reported
@bt_uk my broadband was finally going to be upgraded to the speed I’m paying for on Friday after 3 months of leading me on, for it not to happen and then for my service to stop today and your bot tell me I’ll be without internet and phone for another week. Literally the worst!
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Hornet Ade
(@adrianmark67) reported
@bt_uk I recontracted my bt broadband in January 2020 and asked to retain my unlimited calls, I had no contract sent and you turned off my paper bills, as I trusted BT and we don't use the landline much I only became aware of the issue this month as I had a stroke in December 20
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Jem
(@coachjemjem) reported
BT manager: “Hello I understand we fixed the fault on your line and…” Me: “ermm no actually still not working “ BT manager: “I can see from the notes yes there is a fault” 🤡🤡🤡 Me:”Ok and?” LINE GOES DEAD No call back, no explanation, nada.@bt_uk #broadband
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Eamonn
(@eamonndevlin75) reported
@bt_uk I @suppoed to set up my Digital Voice service tonight. Do I use my normal phone or am I supposed to get one for the y Voice phones? Many thanks.
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MoRodgers
(@MoRodgers4) reported
@btsport Stupid question but any thoughts on getting some Scottish football or rugby @bt_uk? 🙄
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Jake
(@QBranchPodcast) reported
Finally free after being messed around for weeks by @bt_uk - had a horrific time trying to deal with them for what should be a simple issue.
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Hornet Ade
(@adrianmark67) reported
@bt_uk and in hospital for 3 months, then very slowly started to think clearer and come to terms with it , I have only just been able to understand my finances and saw some recent bills of over£300, I rang customer care to try and understand why younchsrged me £1500 for calls.
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invictus
(@invictu00940077) reported
@bt_uk @England How about fixing your slow Internet speeds and constant outages instead of making pointless comments on the dumb notion that its “coming home” #GET A GRIP BT