BT (British Telecom)

BT (British Telecom) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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The latest reports from users having issues in Sutton Coldfield come from postal codes B74 and B75.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 04/23/2024 22:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wolverhampton, Bilston, Dudley, Solihull, Tamworth, Smethwick, Lichfield, Walsall, Sutton Coldfield, Cannock, Burntwood, Tipton, Wednesbury and Willenhall.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWolverhampton Phone
United KingdomBirmingham Internet
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomBilston Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • danclissett daniel clissett (@danclissett) reported from Fazeley, England

    Hay @btsport anyway I can watch the villa documentary I can’t afford to subscribe to your service

  • loveburpees gavin (@loveburpees) reported from Dordon, England

    @bt_uk have let me down with Internet. Maybe time to look elsewhere

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Solihull, England

    @btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • TheRealSiOram77 Simon Oram 💙 (@TheRealSiOram77) reported from Fazeley, England

    Are @btsportfootball @btsport talking about the handbags because the game was ****? And nothing really to talk about? I suppose they have got another 70 odd mins to fill!

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • loveburpees gavin (@loveburpees) reported from Dordon, England

    Second time @bt_uk have let me down with Internet. Second week and still no wi fi. Maybe time to look elsewhere

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • LionsMan71 Ian (@LionsMan71) reported from Cannock Chase, England

    @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • Atheist_Tomdog Thomas (@Atheist_Tomdog) reported from Moira, England

    Worse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mags6305 mags (@mags6305) reported

    @bt_uk I just tried the link and used EiVA as recommended, no select option for my concern and no option to type it in or if there is the app doesn't work with my Samsung phone!!

  • DunkMcDee Duncan McDonald (@DunkMcDee) reported

    @bt_uk Hi, I signed up in December and received first 3 mths free in Black Friday deal. 1st bill arrived - had to ring as I was charged. 2nd bill - have to ring as I've been charged. What do you think's going to happen on my 3rd bill? Any chance you can help?

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • farmertj Utterly Tom (@farmertj) reported

    Welp, no internet for 3 weeks during a pandemic where it's become even more of nessacery household service! Thanks @bt_uk 😣

  • nannyf Fiona (@nannyf) reported

    @bt_uk I am@thinking of changing my telephone/broadband to you but I see that on connection day someone has to be at home according to the website. We work all week and only home at weekends but no Saturday appointments available. Please help

  • NickBradshaw_UK Nick Bradshaw (@NickBradshaw_UK) reported

    @SkyHelpTeam Your WiFi is so slow and keeps disconnecting. I pay for broadband boost which is still no good. I left @BTCare which worked great. I joined your Sky broadband in November can I leave without penalty or am I stuck with your crap for 18 months?

  • GraCarr Graham Carr (@GraCarr) reported

    @bt_uk Sadly my rural BT broadband is 5 down & 1 up so no amount reliable WiFi is going to change that

  • ClodaghBiggs Clo 🕷 (@ClodaghBiggs) reported

    An hour. That’s how long I’ve been trying to get into my online class this morning. I’ve now missed my first class of the semester due to WiFi issues. I cannot do another semester like the last one @bt_uk

  • TORKARDGIANT Dean (@TORKARDGIANT) reported

    @LeanneM155cap @btsport @BTCare Tried to cancel mine online , service always goes out the window when they think they will lose money.

  • mokadillion mokadillion (@mokadillion) reported

    @btsport how on earth do I cancel my monthly sport pass. ?