BT (British Telecom) outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Walsall, Bilston, Oldbury, Burntwood, Dudley, Sutton Coldfield, West Bromwich, Tamworth, Wednesbury, Solihull, and Rowley Regis.

City	Problem Type	Report Time
Birmingham	Internet	11 hours ago
Birmingham	Internet	16 hours ago
Walsall	Phone	2 days ago
Bilston	E-mail	2 days ago
Birmingham	E-mail	2 days ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Thomas (@Atheist_Tomdog) reported 4 minutes ago from Moira, England

  Worse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!

• 
  Ian (@LionsMan71) reported 4 minutes ago from Cannock Chase, England

  @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

• 
  Alex Newbury (@AlexNewbury) reported 6 minutes ago from Birmingham, England

  @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

• 
  Litter Watch (@Litterwatch1) reported 6 minutes ago from West Bromwich, England

  @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

• 
  Melissa Graham 🇪🇺 (@Melsworldtravel) reported 6 minutes ago from Solihull, England

  @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

• 
  Craig (@CraigyLowe) reported 7 minutes ago from Birmingham, England

  @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

• 
  Melissa Graham 🇪🇺 (@Melsworldtravel) reported 10 minutes ago from Solihull, England

  @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

• 
  Lian Cole 🧚🏻‍♂️ (@MsLianC) reported 20 minutes ago from Wednesfield, England

  @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

• 
  mADEinbrum (@Adenuk) reported 21 minutes ago from Birmingham, England

  Sorry @btsport but every time you ask an official his opinion on a controversial issue in game it just confirms my very low view of them. For such a simple game they make it so complicated #SCHMCI

• 
  J O S H U A (@joshfoliee) reported 22 minutes ago from Birmingham, England

  Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

• 
  Tomexh (@tomexh1) reported 25 minutes ago from Birmingham, England

  @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

• 
  Em 🌹 (@em19rose94) reported 30 minutes ago from Birmingham, England

  @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

• 
  Stuart Millard (@Stuart_H21) reported 30 minutes ago from West Bromwich, England

  @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

• 
  Alex Newbury (@AlexNewbury) reported 34 minutes ago from Birmingham, England

  @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

• 
  The Commander (@Leecampbelluk) reported 34 minutes ago from Tamworth District, England

  Is this @btsport commentator actually ***************. Gun do gan, shilva, cancheello and Raaahem. Its beggars belief that we pay for this **** it really does. What a complete ****

• 
  Bearwood Neighbourhood Watch (@BearwoodNHW) reported 42 minutes ago from West Bromwich, England

  @rizwan_jalil @SmethwickWMP @sandwellcouncil There’s a real issue across the entire area with @BTCare neglecting their phone boxes. It’s almost impossible to find out how to report issues to them. Issues in Bearwood include filthy interiors, flyposting, smashed handsets... minimal investment in their upkeep.

• 
  Claire B 💜 (@KittykatClaire) reported 45 minutes ago from Willenhall, England

  @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

• 
  Jozef Koztelo (@jokers_tailor) reported 50 minutes ago from Birmingham, England

  Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

• 
  Nadine Steele (@madmomsteele) reported 53 minutes ago from Polesworth, England

  @bt_uk Fuming.. slow broadband, paying for service I will never get. Have to take yet another day off work so Engineer can come & check line speed as yesterday's engineer not recorded speed on job log. I was offered a free upgrade then apologied 2 mins later as it's not free !!!!

• 
  Ron Morgan (@Morganron) reported 56 minutes ago from Coleshill, England

  @bt_uk is there a problem with the BT email app ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sian Rumble (@SianyRum) reported 2 minutes ago

  @btbusinesscare I am so disappointed with the lack of service I have received. We moved premises on 31/07/25 and to date still no broadband or landline. Disgusting, and you are still charging me monthly which should have been refunded. Your admin is disgraceful also.

• 
  Nicola Wenman (@nicolawenman) reported 6 minutes ago

  @btbusinesscare hi all - are there broadband outages today SO52 area? Our offices are reporting the internet down so all employees have left. I need to know if this is a known issue or a localised issue. I have logged online and the website isn’t working where you check status?

• 
  Sunandan Datta (@dsunandan) reported 9 minutes ago

  @bt_uk @BTCare What this means is that if we again move address in 12 months a new contract will start and basically we will be in this endless loop where we don’t have any autonomy to quit BT unless we pay a princely early termination fee. Would you be able to help please?

• 
  Andrew Farrow (@Farrowmagic) reported 11 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

• 
  Dwain Driver (@TrainDriver1982) reported 13 minutes ago

  @bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.

• 
  Andy Packer (@Devondeac) reported 15 minutes ago

  @btbusinesscare I've been 'reaching out' to BT Business since 28th November (that's OVER FOUR Weeks) and I Still have no Internet. Customer Care has been non existent. I've been passed from dept to dept. Promises to call me back never happen. Star grading 2 out of 10 (and I'm feeling generous)

• 
  Julie Bingham (@jcbing) reported 15 minutes ago

  9pm on a Friday night and my internet speed is 24mbps 🙄 it’s honestly never anywhere near what I pay for @bt_uk @BTCare

• 
  Francesca Plimmer (@FranPlimmer) reported 15 minutes ago

  @btbusinesscare @WeAreOpenreach please push for a full resolution today. This can’t carry on. 4 weeks is a joke.

• 
  Jordan Beale (@BeAl3r) reported 17 minutes ago

  @bt_uk @BTCare never fail to amaze with how poor your customer service is 👍 over 40 days since I claimed the reward card and still nothing. To then be told by the third party company that you never submitted my reward card claim. Pathetic to say the least. Not even sorted yet.

• 
  emma Harvey (@emmadorris9862) reported 18 minutes ago

  @btbusinesscare I have been waiting since August for a refund of money collected by error by yourselves. I have been fobbed off with repeated promises of a cheque . Hours wasted on the phone with your rude and unhelpful staff ! I’m still waiting ! It’s now November!