BT (British Telecom) outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Tamworth, Burntwood, Walsall, Solihull, Dudley, Bilston, Sutton Coldfield, and West Bromwich.

City	Problem Type	Report Time
Birmingham	Wi-fi	1 hour ago
Oldbury	Internet	2 hours ago
Birmingham	Internet	4 hours ago
Tamworth	Internet	23 hours ago
Birmingham	Wi-fi	1 day ago
Birmingham	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Litter Watch (@Litterwatch1) reported 4 minutes ago from Birmingham, England

  @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

• 
  Tony Neat (@tonyneat) reported 5 minutes ago from Birmingham, England

  @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

• 
  Bear Bookshop (@bookshop_bear) reported 8 minutes ago from West Bromwich, England

  Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

• 
  Tony Kenny (@MrT222) reported 9 minutes ago from Birmingham, England

  @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

• 
  Stuart Millard (@Stuart_H21) reported 9 minutes ago from West Bromwich, England

  @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

• 
  Melissa Graham 🇪🇺 (@Melsworldtravel) reported 15 minutes ago from Solihull, England

  @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

• 
  Richard Paterson (@RPATS2) reported 19 minutes ago from Solihull, England

  I haven't complained about my @BTCare WiFi in a while... but jesus it's bad at the moment. Absolutely no ryhme nor reason for it. Driving me ever so slightly bonkers.

• 
  Melissa Graham 🇪🇺 (@Melsworldtravel) reported 22 minutes ago from Solihull, England

  @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

• 
  gavin (@loveburpees) reported 26 minutes ago from Dordon, England

  Second time @bt_uk have let me down with Internet. Second week and still no wi fi. Maybe time to look elsewhere

• 
  Bear Bookshop (@bookshop_bear) reported 26 minutes ago from West Bromwich, England

  Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

• 
  Neil (@njhcricket) reported 34 minutes ago from Willenhall, England

  @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

• 
  King Of Ink Land ® (@king_body_art) reported 43 minutes ago from Birmingham, England

  @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

• 
  Suki (@lfcssa) reported 43 minutes ago from Birmingham, England

  @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

• 
  GAVin (@loveburpees) reported 44 minutes ago from Dordon, England

  Hoping @bt_uk dont let me down tomorrow 🤔

• 
  Melissa Graham 🇪🇺 (@Melsworldtravel) reported 45 minutes ago from Solihull, England

  @bt_uk Loads of issues with Sky but BT are no better!

• 
  Ronan Barton (@Ronan_Barton) reported 46 minutes ago from Birmingham, England

  @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

• 
  Stuart Millard (@Stuart_H21) reported 51 minutes ago from West Bromwich, England

  Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

• 
  Rachel ★ (@nonameslob_) reported 51 minutes ago from Birmingham, England

  @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

• 
  Andy (@a_Muss60) reported 53 minutes ago from Solihull, England

  @btsport why does BT not have application support on LG smart TV's ??

• 
  Andrew Hopkins (@htdlandrew) reported 58 minutes ago from West Bromwich, England

  Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Reardon (@DanReardon76) reported 31 seconds ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

• 
  Ste (@stepho2k1) reported 2 minutes ago

  @bt_uk why is your sales team pushing an elderly person with parkinsons to sign up for a new service. I will be calling tonight to sort this. Not happy

• 
  Grub Street Publishing (@grub_street) reported 2 minutes ago

  @bt_uk So I have filed a complaint its number is N150511-151190. And guess what you are now threatening to disconnect us when in fact we dont have a service with you and haven't since March. So what are you going to disconnect! You are a JOKE

• 
  Gizmo (@Gizmo83508413) reported 2 minutes ago

  @bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?

• 
  Elek Eklund (@EklundElek) reported 7 minutes ago

  @tctantan @bt_uk @bt_uk a once great company is now CRAP so I’m not surprised by what you’re saying 🤙🏻 You should ask to see the itemised phone bill for the non existing service! 🤙🏻

• 
  Tracy Kydd (@injuredcyclist_) reported 9 minutes ago

  @bt_uk can I get some help still waiting for my internet to be fixed since it was your engineer that some something to it outside line been a week now

• 
  Tubularswells (@Tubularswells) reported 9 minutes ago

  @bt_uk @OpenreachHelp unacceptable 7+ day broadband outage. Newborn at home, baby monitor offline, clear vulnerability risk. Already diagnosed fault. Need urgent escalation, 4G backup and review for full fibre upgrade. Considering switching provider.

• 
  Stockport871 (@stockport871) reported 11 minutes ago

  Mad how the internet has gone down in Wrexham and Luton on the same day. They are usually so active around this time. @bt_uk any ideas?

• 
  Faye Carter (@FayeLcarter) reported 14 minutes ago

  @bt_uk I've since been booted off the chat, had a text to say a complaint has been raised but no details of what or how, then had another text to say if I don't reply then the complaint will be closed. How do you reply? Every link sends you back to where you started with the messaging

• 
  Joshua Beider (@JoshuaABeider) reported 15 minutes ago

  @bt_uk no service since 6pm Ryde, IOW. tried everything reboot, turn on/off. Confused as to why as there’s no outage being reported however the text AI service is saying there is?? ? Sort it ouT BT