BT (British Telecom) outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Walsall, Smethwick, West Bromwich, Burntwood, Dudley, Tamworth, Solihull, Oldbury, Bilston, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Internet	7 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago
Birmingham	Internet	2 days ago
Birmingham	E-mail	2 days ago
Birmingham	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Courtney (CJ) James (@CJBlacksmith) reported 2 minutes ago from Birmingham, England

  @btbusinesscare @BTBusiness what's the contact number for customer services please ?

• 
  Nigel P Harris (@nigeyp) reported 5 minutes ago from Birmingham, England

  Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

• 
  FowlOriginal (@fowl_original) reported 7 minutes ago from Birmingham, England

  @dejkirkby @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I know when I was younger I paid for the full Sky sports package to get just WWE programming as I didn't want to miss any of it You're god damn right though

• 
  wayne harrison (@goldback) reported 7 minutes ago from Wednesfield, England

  @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

• 
  Scott Logan (@slogan1980) reported 10 minutes ago from Birmingham, England

  @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

• 
  Stuart Millard (@Stuart_H21) reported 14 minutes ago from West Bromwich, England

  Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

• 
  Bear Bookshop (@bookshop_bear) reported 16 minutes ago from West Bromwich, England

  @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

• 
  mADEinbrum (@Adenuk) reported 17 minutes ago from Birmingham, England

  Sorry @btsport but every time you ask an official his opinion on a controversial issue in game it just confirms my very low view of them. For such a simple game they make it so complicated #SCHMCI

• 
  Geoff Lane (@MotogpLane) reported 18 minutes ago from Solihull, England

  @btsport Sterling should come off because ha has had a crap game, could not beat an egg

• 
  Onkar 'Kari' Singh (@1OnkarSingh) reported 24 minutes ago from West Bromwich, England

  Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

• 
  Richard Paterson (@RPATS2) reported 24 minutes ago from Solihull, England

  I haven't complained about my @BTCare WiFi in a while... but jesus it's bad at the moment. Absolutely no ryhme nor reason for it. Driving me ever so slightly bonkers.

• 
  Scott Billing (@bilbody) reported 31 minutes ago from Birmingham, England

  @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

• 
  Thomas (@Atheist_Tomdog) reported 38 minutes ago from Moira, England

  Worse case scenario.....if @LeicesterTigers ARE kicked out of the league I can at least cancel my @btsport subscription and save a bit of cash! Every cloud..and all that!

• 
  gavin (@loveburpees) reported 41 minutes ago from Dordon, England

  Second time @bt_uk have let me down with Internet. Second week and still no wi fi. Maybe time to look elsewhere

• 
  Lian Cole (@MsLianC) reported 46 minutes ago from Wednesfield, England

  @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

• 
  Sausage Mom (@JoLouiseJordan) reported 46 minutes ago from Birmingham, England

  @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

• 
  Tony Neat (@tonyneat) reported 46 minutes ago from Birmingham, England

  @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

• 
  Litter Watch (@Litterwatch1) reported 50 minutes ago from West Bromwich, England

  @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

• 
  Andy (@a_Muss60) reported 56 minutes ago from Solihull, England

  @btsport why does BT not have application support on LG smart TV's ??

• 
  Ian (@LionsMan71) reported 60 minutes ago from Cannock Chase, England

  @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Pauline Nelson (@DrP_Manc) reported 4 minutes ago

  @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎

• 
  nicolas mcmillan (@herbie963) reported 5 minutes ago

  @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.

• 
  Vince (@vinc3h4ll) reported 6 minutes ago

  @keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help

• 
  grace hooper (@messalinahooper) reported 8 minutes ago

  @bt_uk so after 21 days of "service" I've had justv6 days of tv working without Internet dropping. That's really, really poor. If you don't cover Hurst Green then don't sell your service here

• 
  Matthew Freeman (@MattAkaSigmond) reported 8 minutes ago

  @bt_uk how terrible can you make the broadband renewal process?

• 
  Seán (@mylastsatoshi) reported 9 minutes ago

  @bt_uk Hello. ​A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. ​Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. ​I trust you will retain call recordings from June 7th, 2026, I know I will. ​Good evening to you and yours.

• 
  J (@jaysta1979) reported 11 minutes ago

  @jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......

• 
  Shelley Squire (@badshelley) reported 14 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  Vicky Fraser (@bt_vicky) reported 15 minutes ago

  @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

• 
  Kirsteen Campbell (@KirsteenCampbel) reported 17 minutes ago

  @EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks