BT (British Telecom)

BT (British Telecom) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sutton Coldfield come from postal codes B75.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 09/13/2025 19:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Walsall, Solihull, Tamworth, Sutton Coldfield, West Bromwich, Halesowen, Burntwood, Cannock, Willenhall and Dudley.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomWolverhampton E-mail
United KingdomWalsall Wi-fi
United KingdomOldbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahjrandall Sarah Randall (@sarahjrandall) reported

    @bt_uk Every morning at 9am my landline phone rings & I get a message through the BT text message service. It is from Amazon with deal of the day Amazon say they don’t have a landline number on my account so can’t stop it.

  • jackypat Jacqueline (@jackypat) reported

    Half village broadband is down and yet @BT_uk insist on individual house checks. Won’t refer it as a network issue

  • ElSkidders Elaine Skidmore (@ElSkidders) reported

    @bt_uk broadband down here. Is there an issue in Cambridge?

  • LindsA82 Linds (@LindsA82) reported

    @bt_uk Disgusting service from BT. My Grandad passed away Fri so my Dad contacted BT to cancel his landline. BT cancelled my parents landline,mobiles & internet instead. 3 days later,lots of calls to BT, being cut off & explaining the whole thing each time & still NOT resolved!

  • PhilEMeade Phil-iz Navidad™ ❄️ (@PhilEMeade) reported

    Do internet products (PlayStations, etc.) use broadband data if they’re plugged in, but the device is not switched on? 🤔 We’re having connectivity issues and told to basically plug out everything that’s not in use? @bt_uk

  • rjallen69 Richard James Allen (@rjallen69) reported

    @bt_uk Hi. The issues with the broadband were resolved yesterday. I also had someone appear at my door to collect the old tv box, even then I still don’t have the new one yet

  • XSilentRosesX フィービー ♡ (@XSilentRosesX) reported

    Looks like its gonna be christmas without wifi thanks to @bt_uk because our service has been on for 30 seconds and restarting for 5 minutes in a loop for the last 14 hours :)

  • ShbCounsellor Community.Counsellor (@ShbCounsellor) reported

    @bt_uk I have used this link, still you haven’t messaged me to sort this issue out ???

  • JuFitJuJu Julian (@JuFitJuJu) reported

    @bt_uk Thanks, had an email to say my mini hub is to be switched off as the main HUB is working, I can confirm it IS NOT working so please don’t turn the mini hub off !!

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up