BT (British Telecom) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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The latest reports from users having issues in Sutton Coldfield come from postal codes B74.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Walsall, Bilston, Birmingham, Dudley, Rowley Regis, Wednesbury, Wolverhampton, West Bromwich, Burntwood, Sutton Coldfield, Smethwick, Tipton and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Walsall |
Internet | |
| Bilston |
||
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Nadine Steele
(@madmomsteele) reported
from
Polesworth, England
@bt_uk Tomorrow between 1pm-6pm. I even tried leaving a txt for Engineer yesterday asking him to update his report as told BT couldn't contact him. If he hadn't advised me of my service speed how would i have known !
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Lord Chris Steele
(@Chriswfcsteele) reported
from
Aldridge, England
@WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Loads of issues with Sky but BT are no better!
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk I wish you would sort out my lack of service #shambles
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Helen Podmore
(@superwoman10) reported
from
Tamworth District, England
Disgraceful service from @bt_uk and @WeAreOpenreach, @OpenreachHelp leaving my vulnerable 87 and 80 year old parents without a phone and internet connection for 5 weeks now!!! Promise after promise of a connection and still nothing after numerous phone calls. #bt_uk #openreach
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GAVin
(@loveburpees) reported
from
Dordon, England
Hoping @bt_uk dont let me down tomorrow 🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Ashton
(@JasonAshton84) reported
@bt_uk Expecting. On top of this, I’ve now also been billed for the late return of my old router (which I know will be refunded once you receive it back) but that’s quite insulting given it has taken you almost 3 months to complete an order. Overall the level of service has been 4/
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Jason Ashton
(@JasonAshton84) reported
@bt_uk Hi Sharonk, the service is up and running now finally. However the person I spoke to who raised the complaint (Katie, Katherine? I didn’t write it down unfortunately) said she would be back in contact with me to arrange appropriate compensation given I wasn’t notified 1/
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Joanne Starbuck
(@JoanneStarbuck1) reported
@bt_uk my mobile has had no service since yesterday at postcode CF44 9UP. Can you let me know how much longer this is likely to continue?
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Lisa Graham
(@clarkee222) reported
@bt_uk how is it possible that an order can get 'stuck' and not reach openreach and your incompetent company can not know about it until the customer calls to ask where the engineer is? And then, why does it take the account being switched back and a new order placed to fix it?!
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sherlock bones
(@KevinBu21298301) reported
@England @wembleystadium @bt_uk Done it playing fifa. Dropped me *** and burnt the carpet. Never again.
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Lucinda
(@Lucindavs) reported
@BTCare had a power cut, power is back up but internet is still down (EN2 postcode) Your website says everything is fine when we still can’t connect. Just want to confirm whether it’s being worked on?
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jon ryan #FBPE
(@Jonpryan57) reported
@bt_uk Please do not dispatch another engineer. As noted, we have had 11 visits in two years. It would be futile to repeat investigations that demonstrably do not lead to a solution . The fault is clearly with BT; not the line, nor the installation.
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️Cloaxx
(@itsCloaxx) reported
This is gonna be my last tweet regarding this, but @bt_uk is saying another outage has happened and 24/48 hours without wifi again. It's getting really ridiculous, especially when I have 6th form work to get done online by a deadline :/
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Melanie Farmer
(@melaniefarmer84) reported
Day 14 of no internet - @btbusinesscare are still completely unable to solve the problem. Another full week of no business broadband to go, the compensation offer will need to be considerate to make up for this level of incompetence!!
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Robert Drummond
(@robertd1981) reported
Morning @BTcare our landline isn't working and we've been given a date of 16th July (I assume this year) for it to be repaired. Is this just our landline or an EH5 problem? Any thoughts on how you can help us in the meantime. Thanks, Robert