BT (British Telecom)

BT (British Telecom) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sutton Coldfield come from postal codes B74.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 02/28/2026 14:40

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Walsall, Bilston, Dudley, Rowley Regis, Wednesbury, Wolverhampton, West Bromwich, Burntwood, Sutton Coldfield, Smethwick, Tipton and Tamworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomWalsall Internet
United KingdomBilston E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tazul2015 Tazul Islam (@Tazul2015) reported

    Leaving @virginmedia after 11 years of service. Its a shame your renewal prices is too high. Moving my services over to @bt_uk full fibre. Can't wait to try out the fttp :)

  • Kevandiso Kevin Sinclair (@Kevandiso) reported

    @bt_uk I’m afraid not. Halo is simply pretty useless in our home and substantially worse than our old hub. As I understand it, the halo wasn’t designed for the type of wiring we have - hence the ongoing connection issues. Massively disappointed with BT whom we’d been very happy with.

  • Footyfan20001 Footyfan2000 (@Footyfan20001) reported

    @dannyvaio @btsport Is it a chromecast dongle or inbuilt in TV? In-built are notorious for having issues and changing things which then cause issues for apps

  • mrstracey1972 tracey (@mrstracey1972) reported

    @bt_uk its not a landline problem there is an outage in my area was suppsed to be fixed yesterday still ongoing any idea on time

  • pegrum_corinne Corinne Pegrum (@pegrum_corinne) reported

    @bt_uk Hi BT do you have an Indian call centre working with you monitoring illegal activity on domestic internet? I’ve just taken a call stating just that and asking me to download an app to enable quick support!!

  • sT0n3r sT0n3r (@sT0n3r) reported

    @bt_uk Have had the worst customer service experience possible, I will never use any of your services again #BT #broadband #mobile Your contract period has ended.. but your still charging me ?

  • FiveHoursKip FiveHoursKip (@FiveHoursKip) reported

    @1johnthebomb @SkySports @btsport Sky and BT are part of the problem mate, not the solution. The greedy fighting the greedy for the right to make the most money out of football. If it had gone ahead they’d have wanted to get their noses in the trough as well, believe me.

  • YasmineQ8 Yasmine Q (@YasmineQ8) reported

    @bt_uk Why does my Internet drop regularly, only in warmer months? I had the same issue last year. Unresolved. The same again this year and I'm working from home! Your engineers changed my socket and confirmed an external problem but never fixed it. I'm still paying you though!

  • alan_keena Alan Keena 💙 (@alan_keena) reported

    @cfdj9320 @bt_uk BT disconnected my service in error 13 days ago, despite emails to CEO and helpful and understanding staff, broadband remains out of use! Try as they might, BT do not move heaven and earth to resolve. Maybe they need Sir James Dyson at the helm!

  • lee_o_85 lee o (@lee_o_85) reported

    @trudimfletcher @bt_uk I must have caught them on a bad. Turned up this morning though nice and early. So all set up x