BT (British Telecom)

BT (British Telecom) Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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The latest reports from users having issues in Sutton Coldfield come from postal codes B74.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 12/29/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Smethwick, West Bromwich, Oldbury, Dudley, Wednesbury, Sutton Coldfield, Tamworth, Wolverhampton, Solihull, Cannock, Tipton, Burntwood, Walsall and Halesowen.

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City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomSmethwick Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • 1OnkarSingh Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, England

    Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BONJOURimpaige paige (@BONJOURimpaige) reported

    @bt_uk I’m honestly getting fed up of BT lying now. A week without internet, engineers lying about doing a visit and no help whatsoever

  • AshyyAFC ASHY 🏆 (@AshyyAFC) reported

    @bt_uk Ahh man. My Internet is really bad upstairs in the attic. I have WiFi extenders already and really wanted to move the main bt socket to the middle floor

  • neobay jay (@neobay) reported

    @btsport I'm not sure if it is just me or not but I find the audio is never in sync with the video, very noticeable on the live prem. football matches- when the pundits are on at half-time/ after the match. I dont have this problem with Amz Prime so it's not my internet speed etc

  • mikecody76 Mike Cody (@mikecody76) reported

    Listening to Ferdinand on #btsport we won based on mistakes. When we’re **** I’ll say it but tonight we dominated most of the game. #18gamesleft

  • sarabara1973 Sara Waters (@sarabara1973) reported

    @bt_uk No, just keep ringing customer services who ring open reach then no update. Track fault date just keeps moving. Very frustrating

  • Chris__Smith7 Chris Smith (@Chris__Smith7) reported

    @bt_uk why does my internet go down daily?

  • Tidy_Yid Tidy (@Tidy_Yid) reported

    @HammerForLife @btsport Probably wouldn't have made any difference to the outcome but you never know!

  • Paul731 Paul (@Paul731) reported

    @btsport turn the **** sound effects off.

  • shena_chilvers Shena Chilvers (@shena_chilvers) reported

    @bt_uk If your webinars are as bad as your connection service... please don’t join them!!!

  • DJohnson0802 Daniel Johnson (@DJohnson0802) reported

    Don't you just wish there was a commentator mute button to shut @StevenMcManaman up. His commentary is just utterly **** @btsport #TottenhamVSLiverpool