BT (British Telecom)

BT (British Telecom) Outage Report in Dudley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dudley, England 01/23/2026 09:30

January 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Walsall, Dudley, Wolverhampton, Kidderminster, Bromsgrove, Redditch, Oldbury, Bilston, Smethwick, Wednesbury, Stourport-on-Severn, Stourbridge and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Total Blackout
United KingdomWest Bromwich E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • goldback wayne harrison (@goldback) reported from Wednesfield, England

    @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • LexieFoxy Alexandra Fox (@LexieFoxy) reported from Dudley, England

    Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • ATID69 RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • snooker_stats1 Snooker_Stats (@snooker_stats1) reported

    @btsport @btsportcricket hi could you help? The Aus v Ind cricket yesterday finished more than an hour after the schedule finished at 11am, customers missed the end of the game if they recorded it to watch later!Tomorrow you’ve got 11am again as a finish can this be extended pls?

  • JHanchett John Hanchett (@JHanchett) reported

    @bt_uk Have all the above...still nothing. Getting frustrating now. Would like the full use of our NowTV as promised when we started the new package. Thanks for your help.

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make

  • chrisvinnyuk Chris Vincent (@chrisvinnyuk) reported

    @BTCare Please advise the status of VOL055-2509706694809 you promised to get back to me by the 26th Nov. I'm also awaiting the compensation for my previous slow running fault/complaint. What do I need to do? Contact Ofcom?

  • HelenBattye Helen Battye (@HelenBattye) reported

    @bt_uk please can someone contact me. Been charged £85. For engineer to come out he did nothing had another 2 engineers and still have poor WiFi..

  • alexquinn35 Alex Quinn (@alexquinn35) reported

    @GlennMoore7 @TheDesKelly @btsport You’d imagine Liverpool would get as many if not more viewers in the slot. (Obviously on a day like today when they they have the city game too it wouldn’t help to swap them). Maybe even the 8pm Sat slot could be used?

  • mikehal74 Mike Hallahan (@mikehal74) reported

    @GlennMoore7 @TheDesKelly @btsport No-one, (including Klopp), has said they can't pick CL teams. The point is that they pick CL teams that play on a Weds night. There's no problem picking a team that plays Tues night.

  • Barney_96 Jon Barnes (@Barney_96) reported

    @cjrossy81 @btsport Jose, Poch, Lamps, even Fergie and the likes all say the same.. so don’t start the poor Liverpool fans game moan moan moan

  • BradGuy73 Bradley Guy (@BradGuy73) reported

    @talkSPORT Solskjaer had the same issues a few weeks ago. UTD got the win but he was fuming. And it is to do with the broadcasters as well as the premier league regarding these fixtures #btsport #PremierLeague

  • JamesHartLD James Hart (@JamesHartLD) reported

    @GlennMoore7 @TheDesKelly @btsport Des Kelly was really poor in the interview, it was uncomfortable watching seeing the 2 arguing with each other. He’s not the best interviewer.