BT (British Telecom)

BT (British Telecom) Outage Report in Dudley, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dudley, England 10/09/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wolverhampton, Rowley Regis, Kingswinford, Bromsgrove, Oldbury, Dudley, Walsall, West Bromwich, Halesowen and Willenhall.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • ATID69 RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahRosemary3 Sarah Rosemary (@SarahRosemary3) reported

    @DavidTYork @bt_uk We've just changed over to Star Link ( Elon Musk's) We tried every other provider - all poor

  • JarekAnd Jarek A (@JarekAnd) reported

    @bt_uk I mean nor bt customer on roaming...

  • DavidTYork Darth Omicron 👾 ☠️ 🍥 (@DavidTYork) reported

    @Lenderz @bt_uk For streaming - yes. But three gamers in the house - no. And not being a fan of Musk doesn't help.

  • xtomthederpyx xTomTheDerpyx (@xtomthederpyx) reported

    @bt_uk Your broadband is terrible

  • DeclanS_Byrne Declan Byrne (@DeclanS_Byrne) reported

    @bt_uk If I cancel and go with someone else will that stop you removing our ability to 999?

  • bazs1979 barry standen (@bazs1979) reported

    Absolutely disgusting service from @bt_uk. Ordered a second phone system for new business premises only for them to not even turn up to install. After calling all day been cut off twice then emails getting ignored. So no internet for opening and don’t even know our new number. 😡

  • RichLeadbeter Rich Leadbeter (@RichLeadbeter) reported

    @bt_uk Thanks BT once again for your terrible service. Ongoing issue with Broadband and phoneline since the summer of 2021. Problem identified but as you need to replace an entire section of cable you won't fix the issue... Still no resolution.... SORT IT OUT!!!

  • I_S_H_Y_ .:ISHY:. (@I_S_H_Y_) reported

    @bt_uk Why do your staff hangup calls? Been on hold twice for well over 25mins for some idiot who’s probably working from home, who can’t be bothered answering calls to just hang up. Really frustrating

  • therealloubags Laura Seymour (@therealloubags) reported

    @bt_uk hiya how do I add my free 6 months subscription to our account? Just moved back to BT. Add Britbox is not is available on My BT. Our old account number is the lead account number & I can only see the bill for the new account. Please help.

  • lozbertie Laura Burton (@lozbertie) reported

    @bt_uk had one of your engineers out today to fit fibre cables not only was he rude , talked to me like I was stupid , he didn’t want to put where I asked as it was more work he did eventually ,The box is not secured well in house as I went to clean up the mess it fell off