BT (British Telecom)

BT (British Telecom) Outage Report in Kidderminster, Worcestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Kidderminster come from postal codes DY11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kidderminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidderminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kidderminster, Worcestershire, England 11/21/2024 20:50

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kidderminster, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Kidderminster, Oldbury, Smethwick, Droitwich, Worcester, West Bromwich, Dudley, Bromsgrove, Stourbridge, Tipton and Wednesbury.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kidderminster, England

Latest outage, problems and issue reports in Kidderminster and nearby locations:

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk shocking service today from your telephone team! Fobbed off!

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nw1gunner Anwar Hussain (@nw1gunner) reported

    @bt_uk Still awaiting a callback to a resolution to my complaint. Should of had a callback yesterday from David but still waiting.

  • resource4ltd Andrew Savage (@resource4ltd) reported

    Inept &appalling service & delivery from bt business broadband @btbusinesscare 18 days since order - still no operational broadband. Multiple broken commitments to deliver, hours spent on phone trying to resolve- still 5 days before next promised delivery- damaging my business!

  • zoecollinson Zoe Collinson (@zoecollinson) reported

    @bt_uk are the worst company i've ever had to deal with. Terrible internet & false information. I wonder how many hours i've spent on the phone to them in the last 3 years?! @virginmedia have been a breath of fresh air so far! Thanks virgin, no thanks BT

  • simonfgmiller Simon Miller (@simonfgmiller) reported

    @bt_uk It’s gone back up to 10Mbps now. The problem we’ve had for months is that the WiFi regularly collapses to zero for long periods.

  • LucyShaw Lucy Shaw (@LucyShaw) reported

    This Sunday we will have been without broadband for 1 month @bt_uk say it’s with @WeAreOpenreach the fix date on the fault tracker moves further back each day, nothing from @WeAreOpenreach no explanation, no details, NO SERVICE #waiting

  • mandywebster1 mandy webster (@mandywebster1) reported

    Anyone ever had a return call from @BTGroup @bt_uk ? I’ve been promised 3 so far by each person who assured me that they wouldn’t let me down. Engineer didn’t turn up. No phone, internet or broadband since Monday. Total shambles.

  • callumholder4 cal|hold (@callumholder4) reported

    @bt_uk fix your network

  • SimonTAtkinson Simon Atkinson (@SimonTAtkinson) reported

    @bt_uk Hi I was incorrectly billed a final bill of over £300 on the 11th of Feburary, when I was told I would be able to leave with no charges due to not having service for over 30d. I was told I would be refunded on that day within 5 wd when that didn't happen...

  • vebeus1 Vebeus🇪🇺🇬🇧🏳️‍🌈🌱🖤FBPE #BeKind #BLM (@vebeus1) reported

    @bt_uk Please can you stop sending me emails. You have the wrong email address. I have not signed up for your internet service because you are a pile of incompetent oafs. Why can’t you do anything right BT?

  • JeremyPlatt5 Jeremy Platt (@JeremyPlatt5) reported

    @bt_uk It's taken best part of 4 days - and me spending several hours on helpdesk calls - for BT to fail to fix my broadband, which they have themselves deactivated in error. Now told I have to wait another four days for an engineer. Appalling service.