BT (British Telecom)

BT (British Telecom) Outage Report in Kidderminster, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kidderminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kidderminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kidderminster, Worcestershire, England 04/02/2025 02:50

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kidderminster, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Stourbridge, Bromsgrove, Kingswinford, Oldbury, Droitwich, Worcester, Kidderminster, Wednesbury, Bridgnorth, Halesowen, Tipton and Dudley.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kidderminster, England

Latest outage, problems and issue reports in Kidderminster and nearby locations:

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • LexieFoxy Alexandra Fox (@LexieFoxy) reported from Dudley, England

    Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesFenton14 James Fenton (@JamesFenton14) reported

    @bt_uk having problems with alibi channel

  • aebarbour -on a beach- (@aebarbour) reported

    @bt_uk @bt_uk Having looked into this in more detail it seems that the mobile provider I currently use is not relevant, as this solution is a standalone BT Broadband / EE Mobile offering. Is my understanding correct? A response would be appreciated.

  • HelenMaryPike 🎶 #WelcomeToTheBrexit , we got fun and games! 🎶 (@HelenMaryPike) reported

    @bt_uk The issue is that BT doesn't think we great unwashed in the countryside are worthy of proper service, even though we pay for it. It's been an issue for a decade and there's never been any improvement. NG32 is my postcode.

  • AndrewD1553 Andrew Douglas (@AndrewD1553) reported

    @bt_uk If I move house - inside contract - but you can’t offer the same speed at my new address, do I continue to pay the old (higher) price, or will you be able to move down to the fastest available at new address (at the lower price)?

  • Alibaabra Alison Stacey (@Alibaabra) reported

    @bt_uk Hi there, this is the fourth day in a row an engineer appointment was missed with no notice. I was told by someone on the connections team that you would phone me back today at 12.30pm at the latest today and still nothing. HELP! Please make this saga end.

  • stevva Steve Smith (@stevva) reported

    @SkyHelpTeam Can you not activate my broadband today? This is obviously @bt_uk 's fault as they have admitted but this is very inconvenient, plus I am still paying #BT for a service.

  • erichearn Eric Hearn is still #NotMovingOn (@erichearn) reported

    @bt_uk Mostly resolved. 45 mins on web chat and 35 mins on phone to resolve one of two simple issues. Several staff seemed happy to have 'got rid of me'.

  • sean_esq55 SeentyG (@sean_esq55) reported

    @btsport I beg you ask Peter Walton why Luiz was a red and Dias a yellow for the same offence, or will he cynically close ranks again to protect the old boys network.

  • MrWayneThompson Wayne Thompson (@MrWayneThompson) reported

    @bt_uk Not what I was told today nor on the letter. Also y do BT have no record of actually sending the letter. Nothing adds up other than money going early. Plus that is 4 days prior not 3. No confusion. The man told me it was an error & apologised but that don't help my 75 yr old mom.

  • awildtom tommm (@awildtom) reported

    Hi @btsport why ******** won’t it let me activate my account to get my benefits through EE 😒😒😒