BT (British Telecom) Outage Report in Balsall Common, Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Balsall Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Balsall Common, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Warwick, Coventry, Solihull, Nuneaton and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Simon Lee
(@smoon_lee) reported
from
Royal Leamington Spa, England
@btbusinesscare Am currently off site but cant access some files, isn't the end of the world ill check internet network when i get on site.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk I wish you would sort out my lack of service #shambles
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Suki
(@lfcssa) reported
from
Birmingham, England
@IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.
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Kally Bisla
(@kallybisla) reported
from
Coventry, England
Almost 2 years since I requested a home move from @BTCare and still not sorted....but now they want payment on a bill for services which never been installed! Sort it out @BTCare!
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Red 21 💚💛🖤 😇
(@luv_tracey) reported
from
Hinckley, England
@bt_uk @ofcom @MartinSLewis why has no one bothered to call me to fix my BB issues. BT cut my BB off and left with with a landline , I have now called 28 times no one after 5 days has bothered to contact me back to find a solution. No service so I have sent an email to BT CEO !!!
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Si Dixon
(@skybluedicko) reported
from
Warwickshire, England
@bt_uk absolutely shocking service from yourselves. A week now and still with limited service on broadband. My wife has spent hours on the phone and as for the “keep you connected “ as a plus customer is a joke . The mini hub is a complete waste of time. 😡😡😡😡
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless
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Carlton Boyce
(@motoringjourno) reported
from
Royal Leamington Spa, England
@theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.
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Satya Dubey
(@satyapd69) reported
from
Royal Leamington Spa, England
@bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps
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Yousaf
(@Y_A_4_4) reported
from
Birmingham, England
@tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁
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Jay Stuart
(@SkyBlueJay) reported
from
Coventry, England
Seems like the @BTCare scammers are out again. Phone call claiming to be from my service provider and when I question how he got my details he hung up!
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foggy fan
(@madmanfoggy) reported
from
Kenilworth, England
@btsportmotogp @btsport @MotoGP @suziperry @texastornado5 @gavinemmett @NeilHodgson100 @MichaelLaverty He never will be the GOAT, but he’s going to be the BOAT (best), it’s not just about winning races & titles
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Carlton Boyce
(@motoringjourno) reported
from
Royal Leamington Spa, England
@PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.
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Mark Steele
(@tubaheromark) reported
from
Balsall Common, England
@bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Citizen Mike 🏳️🌈🏳️⚧️ 🇪🇺 🖤
(@mikecornes) reported
@bt_uk Hello. Can I cancel the TV portion of my current plan please? I can’t seem to do this through My Account online. I can only upgrade, which I don’t want to do. I’ve not been able to use the service for over a month. Can I be refunded for this month’s charge please?
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@1gangan
(@djstopofthetree) reported
@bt_uk Then for stupid amounts like this you should do the decent thing and just forget it. Your management should be made aware of their coldness and greed.
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ian barwick
(@ian80barwick) reported
@bt_uk is there an internet issue hu17 area?
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Dame Shaz59 #backto60 #waspi #IStandWithUkraine
(@W59Sharon) reported
@bt_uk So this morning we have an email from you saying we've closed your complaint. Just that. No explanation. No improvement. BT IS TOTALLY USELESS AND UNHELPFUL #BTfullfibre
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Derek Hamilton
(@DerekHa98444135) reported
@CiderJaaarn @bt_uk Happens a lot CJ. My experience is that individuals try to help within a dysfunctional structure. Good at selling though.
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BT Business Care
(@btbusinesscare) reported
@alickie66 Hi, I'm really sorry to hear about your experience. As this is not a BT Business account I'm unable to support you on this channel, please reach out to BT residential directly at @BT on the Facebook, or @BT_UK on Twitter, thanks. Aimie
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Care Industry News
(@CareIndustryNew) reported
@bt_uk help. My mother's phone has been off all weekend following a fault that an engineer came out to repair. Now, it rings but is dead at her end. Your Fault Bot is useless and we've heard nothing back?
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#SaveSheikhJarrah 🇵🇸
(@SLonCycling4Pa1) reported
Dear @bt_uk stop messaging me to say that you've not received your equipment yet when you've not actually provided me with a service, first booked in October 2022.
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alickie
(@alickie66) reported
@bt_uk Why private message. People deserve to know what an awful company BT are. 1.5 on trustpilot last time I looked. Truly awful
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alickie
(@alickie66) reported
@bt_uk I told you back in January existing broadband was unstable. No one came then but suddenly in March an engineer apears for a fault no one reported or knew existed! Absolute joke mickey mouse outfit