BT (British Telecom)

BT (British Telecom) Outage Report in Balsall Common, Solihull, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Balsall Common, Solihull, England 12/03/2025 02:35

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Solihull, Coventry, Royal Leamington Spa, Kenilworth and Nuneaton.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomSolihull Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • TheNatashaDulay Natasha (@TheNatashaDulay) reported from Whitnash, England

    Hey @bt_uk super dissatisfied with poor customer services... not only have we had 5 engineers out over the past 8 months trying to fix issues with our broadband that cuts out continuously and never holds out the guaranteed speeds,

  • jackietoulson jackie toulson 🌈 (@jackietoulson) reported from Coventry, England

    @hollietoulson @bt_uk Poor nan she was so happy that it was getting switched on today. She’s going to be really upset to hear that it’s now not.

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • Jasper_Pegrum Jasper L N Pegrum (@Jasper_Pegrum) reported from Henley-in-Arden, England

    @bt_uk what is going on with the Broadband in Henley-in-Arden, keeps dropping every 30 mins, been like this for over a week now - need a fix ASAP

  • waltygb Walty (@waltygb) reported from Balsall Common, England

    Just phoned to cancel my @btsport subscription that over the years has crept up from £20 to over £35 per month and was immediately offered a reduced rate of £20 pm !!! @MartinSLewis I cancelled anyway

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • antjpg Ant G (@antjpg) reported from Warwick, England

    Looks like I may need to get rid of #youview as they are stopping app support. No, I’m not a @bt_uk subscriber. #rubbish @YouViewSupport

  • LukeyHop Luke Anthony Hopkins (@LukeyHop) reported from Coventry, England

    @btsport shit service as per usual from yourselfs, can see anywhere where you advertise takes 4hours to get the service on...

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • rfstokes44 Stokesie (@rfstokes44) reported from Nuneaton, England

    @btsport Surprising that Scouse **** McManaman is talking utter shit again!! Never does anything else! ********!! “It’s still a foul even if there’s no contact!” **** off ****!! #EVEARS

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CottonChaos Sarah Cotton (@CottonChaos) reported

    @bt_uk Have spent two days trying to contact you about a home move order that apparently has problems that need resolving through a fault at your end. When I finally get through I just get transferred to another department and put back on hold. Dreadful customer service!

  • Natedawgy Nated4wgy (@Natedawgy) reported

    @bt_uk @bracken20 No he’s proving a point like the rest of the people commenting. Don’t advertise bullshit when you can’t back it up with a decent service. Idiots. There’s a reason people are whinging rather that praising you.

  • jayburrows99 Jay (@jayburrows99) reported

    @RyanDeebo @bt_uk Want me to get a tissue for you to wipe that **** from your nose?

  • RacingPuma John McGregor (@RacingPuma) reported

    @bt_uk BT Openreach have left disabled 79yo relative with no internet and very crackly landline (including on emergency call button) for 10 days now, asking us to repeat home tests we have already done numerous times and once they closed the fault report without telling us

  • RhianM55 Rhian (@RhianM55) reported

    @btsport I've been trying to reactivate my subscription but the page doesn't work once you click 'reactivate' it just gets stuck on the loading screen. Tried 3 devices, wifi and 4G. Can you help please?

  • gongthegoalie Colin Lundie (@gongthegoalie) reported from Edinburgh, Scotland

    @btsport it’s actually btsport 1 that I have the problem on.

  • Andrew_1970_ Andrew F Henson (@Andrew_1970_) reported

    @bt_uk due to more problems from your company, I have had to send you another DM

  • SimonMeadows9 Simon Meadows (@SimonMeadows9) reported

    @bt_uk my Internet has gone down in Cheshunt Hertfordshire any idea why

  • SpotOfLuck SpotOfLuck 🍀 (@SpotOfLuck) reported

    @bt_uk I'm not the account holder so if it is still bad today, they will contact BT probably via phone as they are not tech savvy and don't do social media

  • JasonDoig Jason Doig (@JasonDoig) reported

    @bt_uk Yes, I'd like to know how to cancel this work entirely so I don't have to deal with an endless series of disruptive missed appointments.