BT (British Telecom) Outage Report in Balsall Common, Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Balsall Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Phone (8%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Balsall Common, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Nuneaton, Royal Leamington Spa, Solihull and Coventry.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
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𝐉𝐚𝐜𝐤 🗣
(@jackwilsonbcfc) reported
from
Birmingham, England
@England @JackGrealish @bt_uk Played crap
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LeeP
(@leep777) reported
from
Birmingham, England
Red round numbers not working #BTSport
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James Burberry
(@jimburbs) reported
from
Coventry, England
@BTCare Webmail down again - tried on two PC’s and three internet search engines. Any reason for this? Receiving them fine, just cannot send.
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Chris Ballard
(@C_Ballard90) reported
from
Studley, England
@bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?
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Hugh Foden
(@HughFoden1) reported
from
Royal Leamington Spa, England
@bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!
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Emma Price
(@Pricey2404) reported
from
Coventry, England
@bt_uk No, thank you. Damage has already been done and I will be cancelling any services I have with BT
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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Emma Price
(@Pricey2404) reported
from
Coventry, England
Well @bt_uk after being a loyal customer for several years and wanting to manage my finances, so looking to cancel some services, I would have thought you would have tried to keep my custom, however, no such thing happened. In fact the opposite. Rude and lacking care #lostcustom
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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Ben
(@BaconBanks) reported
from
Warwickshire, England
@bt_uk @BT anyone else having an awful time with BT at the moment? Seem to never get through on the phone, chat service on the app is down and when they do say they'll deliver a service THEY DON'T I'm also having difficulty getting through to them on Facebook WHAT'S GOING ON BT?
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Matthew James
(@matthewrobbo6) reported
from
Coventry, England
I don't know anybody else had a problem with their @btsport yesterday At 1am when #WWENXT Was spose to start it wasn't on the TV & 20 minutes into the opening match was missed and when you want to watch a wrestling show specially NXT You would like to watch it from the start
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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Kim tucker
(@IamKimTucker) reported
from
Coventry, England
@btbusinesscare Dont waste your time. Our business has been without any service for 9 days now. Your engineer couldn't be arsed to turn up yesterday for the booked appointment . Your customer service is crap
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FI Hornet Joe
(@JEtchells88) reported
from
Coventry, England
It baffles me how little the @btsport commentary team know about #Atalanta, saying surprise lead, potential upset etc. Have they not watched this Atalanta side? They’re a very very good team!! And #PSG have a poor record in the #UCL and are missing key players. Do your research??
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Kim tucker
(@IamKimTucker) reported
from
Coventry, England
@btbusinesscare And the end result will be bugger all 9 days with no service. Crap customer care
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@bt_uk my friends business is reliant on BT for card machine security etc and yet he still can’t get someone to come out to fix until Monday Not a good service
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Matthew James
(@matthewrobbo6) reported
from
Coventry, England
Can you stop saying picture and picture during #WWENXT because its not true if it was this match would be carrying on not watching adverts And if its just for the USA Network that's not far for those like myself who can't have the USA Network but watch on #BTSport @WWENXT
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David Mayor
(@BurpTheWorm) reported
from
Coventry, England
@BTCare hi BT are you having problems with email accounts
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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hi all
(@MarkPhi32443506) reported
@bt_uk I will peruse my complaint until my Bill's credited. Its every single month problems with bt I'm sick the stress so until my whole Bill's credit for the inconvenience and good will my complaint and social comments remain. It's no way to treat someone vulnerable
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Sarah
(@twobytwo74) reported
@bt_uk They couldn’t tell me what the problem was or when I could re book installation so have had to cancel.
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laura Windle
(@L_windle86) reported
@bt_uk I’d appreciate a reply, I’ve been waiting half an hour to get to speak to someone when I shouldn’t even be having to call you back. Deliver on your promises and call customers back when agreed! I am escalating my complaint
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Richard Cripps
(@RichCripps) reported
@bt_uk if replacing a telegraph pole that will take WiFi down; with so many people working from home would it not be courteous to let those effected know
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Aaron Sadler
(@AaronSadlerUK) reported
@carlcod_es They were down more than up for me... Even worse than that... When down it would take the my town and 2 others down... several times a week. I moved to @bt_uk FTTP after they let me out 2 years early, however I'll be moving to @zeninternet for a static IP as soon as I can
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Anthea 🌼🌷🇬🇧
(@AntheaJ47) reported
The latest on my phone/broadband issue. You'll never believe this. @bt_uk have just advised me that @PopTelecom have cancelled my order with them. Yes, you heard me. @PopTelecom cancelled my order 2 days b4 I'm due to go live, with NO authority from me. I'm fuming!!! 🤬🤬
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Philip Styles
(@philipstyles77) reported
@bt_uk 0800 774 6653 currently making fraud/phishing calls. Perhaps withdraw service?
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Ks
(@shimlahp007) reported
@bt_uk Why .. because it’s not accurate information- u keeping tweeting “can you DM us” then turning into a bot or automated even mute frustrating exchange down a dead end road
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Richard Cripps
(@RichCripps) reported
@bt_uk you’re replacing a telegraph pole outside our house. With so many people working from home might it have been courteous to let those effected know that WiFi will be going down? #CustomerService
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Gemma
(@Gemma00925401) reported
@bt_uk Broadband not working, tried turning on/off, line test says no fault, router connects to devices but no internet. Can’t get through on phone/web chat so I’m stuck w/o broadband (+ 8 wk old baby). Please help!