BT (British Telecom)

BT (British Telecom) Outage Report in Balsall Common, Solihull, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Balsall Common, Solihull, England 11/19/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Solihull, Coventry, Royal Leamington Spa, Kenilworth and Nuneaton.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • tubaheromark Mark Steele (@tubaheromark) reported from Balsall Common, England

    @bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • motoringjourno Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England

    @theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.

  • smoon_lee Simon Lee (@smoon_lee) reported from Royal Leamington Spa, England

    @btbusinesscare Am currently off site but cant access some files, isn't the end of the world ill check internet network when i get on site.

  • satyapd69 Satya Dubey (@satyapd69) reported from Royal Leamington Spa, England

    @bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • Y_A_4_4 Yousaf (@Y_A_4_4) reported from Birmingham, England

    @tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • SkyBlueJay Jay Stuart (@SkyBlueJay) reported from Coventry, England

    Seems like the @BTCare scammers are out again. Phone call claiming to be from my service provider and when I question how he got my details he hung up!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • motoringjourno Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England

    @PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • luv_tracey Red 21 💚💛🖤 😇 (@luv_tracey) reported from Hinckley, England

    @bt_uk @ofcom @MartinSLewis why has no one bothered to call me to fix my BB issues. BT cut my BB off and left with with a landline , I have now called 28 times no one after 5 days has bothered to contact me back to find a solution. No service so I have sent an email to BT CEO !!!

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • n4ssie live slug reaction (@n4ssie) reported

    @bt_uk Hi, I was thinking of getting the Full Fibre 150 deal, but I am intending to move addresses by summer. Is that an issue?

  • tafkawac Tafka Wac. (@tafkawac) reported

    @bt_uk this is the kind of thing that doesn't inspire any customer loyalty. CPI + 3.9% You realise by doing CPI +3.9% you're driving up the rate of CPI. Why couldn't you just say 5.5% + 3.9% and be honest that you're putting the bill nearly 10%? #

  • denizyaran Serge Denizyaran (@denizyaran) reported

    @bt_uk We’re good BT, thanks. 5 years running still no outage in our estate 👍

  • EmilyBurbidge3 Emily Burbidge (@EmilyBurbidge3) reported

    @bt_uk I have been waiting since the 19th February for a complaint to be resolved. I have been told by 3 different people it is sat with a manager to call me back. I have received no correspondence from you. Please can I have the email of your CEO so I can complain.

  • EdCStevenson Ed (@EdCStevenson) reported

    Is @bt_uk having an outage? Struggling for connection at home.

  • TheGingerGuy22 The Ginger Guy (@TheGingerGuy22) reported

    @bt_uk I have also had 2 dates given to me 1 is today the issue will be sorted or by 14th so which one is it, and will the lack of service be relevant to what I'm due to pay in the coming weeks for a rising service charge I currently can't use.

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @bt_uk Gosh, are you saying that your systems are so bad you can't search for a surname? That's dreadful system design right there.

  • _whatlizloves Liz 🌎 (@_whatlizloves) reported

    @bt_uk @AppleSupport my MacBook Air 2017 is unable to connect to my wifi no matter what I do. I’m literally sat next to the router and the wifi won’t connect and neither will personal hotspot. Any ideas on what I can do to fix it?

  • barryfrombarrow Barry Cullen (@barryfrombarrow) reported

    @bt_uk How can you connect hybrid connect ahead of broadband service being switched on in new property, thanks

  • CEnglish_ Caroline (@CEnglish_) reported

    @bt_uk Second time the engineer has not turned up! Absolutely disgusting service!!