BT (British Telecom)

BT (British Telecom) Outage Report in Balsall Common, Solihull, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Balsall Common, Solihull, England 01/24/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Royal Leamington Spa, Nuneaton, Hinckley, Bedworth, Coventry and Solihull.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @bt_uk is there a problem with the BT email app ?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Coleshill, England

    @bt_uk Is the internet down in B72 until Thursday?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @btsport why does BT not have application support on LG smart TV's ??

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • jimburbs James Burberry (@jimburbs) reported from Coventry, England

    @BTCare @bt_uk Credit where credit is due. Two technical faults - one with line, other with broadband. Quicker to get through and Neil was very helpful in identifying the issue and stayed on the line to check solution worked.

  • BaconBanks Ben (@BaconBanks) reported from Warwickshire, England

    @bt_uk @BT anyone else having an awful time with BT at the moment? Seem to never get through on the phone, chat service on the app is down and when they do say they'll deliver a service THEY DON'T I'm also having difficulty getting through to them on Facebook WHAT'S GOING ON BT?

  • BurpTheWorm David Mayor (@BurpTheWorm) reported from Coventry, England

    @BTCare hi BT are you having problems with email accounts

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • HughFoden1 Hugh Foden (@HughFoden1) reported from Royal Leamington Spa, England

    @bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • whitepuggy Phill Russell (@whitepuggy) reported from Nuneaton, England

    Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??

  • C_Ballard90 Chris Ballard (@C_Ballard90) reported from Studley, England

    @bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • chickenruby Suzanne J S (@chickenruby) reported from Solihull, England

    Dear @bt_uk do you really think people live in fear of their internet going down?

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Fzeroone2 Fzeroone (@Fzeroone2) reported

    @parcelforce You no good lying rat bastard pieces of ****. Your tracking history for my @bt_uk package is a total fabrication. You have not made two attempts to deliver and your driver has not left a card. What kind of scam are you running when in a #Lockdown everyone is at home!

  • SylviaS34968108 Sophie Smith (@SylviaS34968108) reported

    @OpenreachHelp @Jayne2502 Done on multiple occasions. Was told by your engineer last Monday it was the router.....new router finally here today - still no service, asked @bt_uk to escalate, told no Engineer available until Monday 1st Feb - unbelievable!

  • RMcHattie Ross McHattie (@RMcHattie) reported

    @bt_uk any chance someone can help with broadband connection with at drops so much I can’t even use your online service to register fault. It’s honestly laughable

  • b2bfreelancer Emma Edwards (@b2bfreelancer) reported

    @bt_uk please can you tell me why you have not responded to or resolved my BT broadband problems. Still waiting. Stressful with us all WFH and remote school learning

  • Goth__Mom GiveMe_Moar_Hope (@Goth__Mom) reported

    Dear @bt_uk you are a phone company and you can literally have as many phone lines as you want so why is it taking 30 minutes to get through to you? Using #chynavirus as an excuse for shitty customer service is not acceptable.

  • SoullaStylianou SoullaStylianou (@SoullaStylianou) reported

    @NicholasNeedham @BTCare @bt_uk I thought I was with Halo? Says fibre but clearly I’m down. Hmmm

  • Disney_OnWheels 🫀Stacy🫀 (@Disney_OnWheels) reported

    @bt_uk Can anyone help. We have a fault on our line, broadband keeps crashing we were told an engineer would be out this morning. No one has arrived we’ve been calling and calling, no answer for hours, then the lines get cut off. I’ve tried online chat and that’s not working

  • KenyanGhani Gh4ni (@KenyanGhani) reported

    @bt_uk furious with your piss poor engineer waited 7 weeks for internet the appointment was at 1pm he comes 2 hours before while I am at work makes me drive all the way home. When he sees me in the rear view mirror he drives of WTF

  • iain7777 Iain Keating (@iain7777) reported

    @OpenreachHelp @BTCare literary the worst example of customer service anywhere. Every deadline missed, zero updates provided, broken promises, departments refusing to talk to each other, endless delays with no explanation - utter shambles

  • BonnieGomersall Bonnie Gomersall (@BonnieGomersall) reported

    @bt_uk some workmen have turned up to fix our telegraph pole, last time this happened it took the broadband out all afternoon no warning, I have 4 zoom meetings today! Why no warning??? #disgustedoftunbridgewells