BT (British Telecom) Outage Report in Balsall Common, Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Balsall Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Balsall Common, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Hinckley, Coventry, Royal Leamington Spa, Nuneaton and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
||
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
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Ant G
(@antjpg) reported
from
Warwick, England
Looks like I may need to get rid of #youview as they are stopping app support. No, I’m not a @bt_uk subscriber. #rubbish @YouViewSupport
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Jasper L N Pegrum
(@Jasper_Pegrum) reported
from
Henley-in-Arden, England
@bt_uk what is going on with the Broadband in Henley-in-Arden, keeps dropping every 30 mins, been like this for over a week now - need a fix ASAP
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡
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Natasha
(@TheNatashaDulay) reported
from
Whitnash, England
Hey @bt_uk super dissatisfied with poor customer services... not only have we had 5 engineers out over the past 8 months trying to fix issues with our broadband that cuts out continuously and never holds out the guaranteed speeds,
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JP
(@PervaizJasim) reported
from
Birmingham, England
I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Internet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE
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Stokesie
(@rfstokes44) reported
from
Nuneaton, England
@btsport Surprising that Scouse **** McManaman is talking utter shit again!! Never does anything else! ********!! “It’s still a foul even if there’s no contact!” **** off ****!! #EVEARS
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Walty
(@waltygb) reported
from
Balsall Common, England
Just phoned to cancel my @btsport subscription that over the years has crept up from £20 to over £35 per month and was immediately offered a reduced rate of £20 pm !!! @MartinSLewis I cancelled anyway
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Luke Anthony Hopkins
(@LukeyHop) reported
from
Coventry, England
@btsport shit service as per usual from yourselfs, can see anywhere where you advertise takes 4hours to get the service on...
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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Litter Watch
(@Litterwatch1) reported
from
Birmingham, England
@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Warren
(@MrTomWarren) reported
@bt_uk driving me insane! Just moved house but two weeks later still no internet despite 5 calls to customer services, 3 incorrect orders and countless hours on hold! Different answer every time. Totally inept.
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Cliff (Stubloke)
(@C1978Cliff) reported
@bt_uk No problem and I posted to warn others of certain scams, I know it's not bts fault nor do I hold them accountable
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RedDeliuzza
(@RedDeliuzza) reported
@kaybeedigital @bt_uk @PostOffice We had massive issues trying to transfer to TalkTalk, didn't happen, then making sure my personal details were off their records was a total pain (I think I just ran out of patience & gave up)
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BuddyAFC1
(@Afc1Buddy) reported
@bt_uk can someone respond to my DM. Im not about to spend another 6 hours waiting for you to help me connect a device your colleagues recommended.
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nic
(@nic34321661) reported
@bt_uk Just had a scam call on landline by automated voice saying you will terminate my account for “packing” and to press 1 to discuss. Number withheld.
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Oblvn Dec
(@Oblvn_Dec) reported
@bt_uk my internet has been down all day and there’s no estimated fix time on the website. Can someone look into this?
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Masenk0 -British - EN-Vtuber
(@Masenk0_is_bad) reported
@bt_uk our internet speed is so slow rn, i can hardly load youtube or open up discord. something happening over that???
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Thoughts Of A Rob
(@ThoughtsOfARob) reported
@bt_uk You are the worst company on planet Earth and I hate you with every ounce of my body. No wifi for 3 days. 2.5 hours on phone yesterday to be told 'Not sure of problem, we'll call you tomorrow btwn 1.30 & 2.30'. No call. (2nd time this has happened). I hate you.
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Richard Webber
(@Guestlandlord) reported
@bt_uk I've a BT phone with call block and have blocked basically the same call at least 10 times today. Network providers need to have an AI system that automatically blocks calls that get multiple blocks (from multiple customers) otherwise there are simply facilitating crime. @Ofcom
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Adrian Perry
(@Tregeare) reported
@bt_uk Memo to CEO - spend more money on service quality, less on PR. Utterly, utterly predictable that even a decent service would get the responses below.