BT (British Telecom) Outage Report in Balsall Common, Solihull, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Balsall Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Balsall Common, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Warwick, Coventry, Solihull, and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Internet | 2 days ago |
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Birmingham
|
Internet | 2 days ago |
|
Birmingham
|
Total Blackout | 2 days ago |
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Birmingham
|
Internet | 3 days ago |
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Birmingham
|
Internet | 3 days ago |
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Birmingham
|
Internet | 4 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
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Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England@theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.
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Joanne Whitfield (@TweetyPie100) reported from Solihull, EnglandGetting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Mark Steele (@tubaheromark) reported from Balsall Common, England@bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Red 21 💚💛🖤 😇 (@luv_tracey) reported from Hinckley, England@bt_uk @ofcom @MartinSLewis why has no one bothered to call me to fix my BB issues. BT cut my BB off and left with with a landline , I have now called 28 times no one after 5 days has bothered to contact me back to find a solution. No service so I have sent an email to BT CEO !!!
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Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England@PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk I wish you would sort out my lack of service #shambles
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Satya Dubey (@satyapd69) reported from Royal Leamington Spa, England@bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Daniel O'Sullivan (@danosulli44) reported from Birmingham, England@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Daniel O'Sullivan (@danosulli44) reported from Birmingham, EnglandMy god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, EnglandIs anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Loads of issues with Sky but BT are no better!
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rammi Zayn (@RammiZayn) reported@bt_uk not sure what’s wrong with your broadband, but it’s shockingly bad, keeps dropping off, so I end out dropping in and out of meetings. Horrid at streaming anything. This is unacceptable, when we call up, you tell us to reset and that achieves nothing. Please sort it out!
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crinkly mo... (@SwissKnee) reported3) What support can we expect from @bt_uk considering we're WFH & now we can't pay bills? Sorry to the customer service reps that have to reply to me all the time but my life is at a standstill & I'm constantly being given outdated/incorrect information & I'm properly fed up now
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Paul Alves (@Paul_CTH) reported@bt_uk I’ve already called in and Irene says I’ve to wait til next Friday to get engineer in .. again - You Don’t seem to have a long term strategy!? Do you? or you’re not bother to spend money sending engineer out. If this continues I will cancel my contract.
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Ian Witcombe (@ianwitcombe) reported@bt_uk Hi. Called this morning and advised I would get a call back between 10am and 12pm. Still waiting. Can you help?
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Gerald (@geraldvagon) reported@bt_uk any problems hastings area south east.. phone lines not working
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Daniel Wells (@Oracle_Dan) reported@bt_uk really not happy at the moment got a problem seemingly sorted just for the same one to happen again a few weeks later and now I have to wait until Monday again for it to maybe be fixed , when I’m sure it’s not my end with the problem, very let down
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Trevor Lambert #SaveTheBBC (@TrevorMLambert) reportedI wish I could be as crap at my job as people at @bt_uk, @DynoUK, @weareboxt etc are at theirs and still earn a decent living. Life would be so much easier.
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Daniel Wells (@Oracle_Dan) reported@bt_uk I’m finding bt broadband and customer services pretty unacceptable as of late
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Jade Tant 🍉🦩 (@JadeyBum1990) reported@bt_uk Hi, we are thinking of joining BT Fibre once our terrible connection with @TalkTalk is over and done with. Is there a live chat option anywhere I can chat with an advisor about our options and whether the service is definitely guaranteed here as wasn’t when we first moved.
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MrT (@MrT_1965) reported@bt_uk Hi, I recently had a problem with my landline. It was fixed but the problem has returned. The line is cracklings and it is very hard to hear people. I have tried ringing you but there is a long queue. Your web chat facility is also unavailable. Can you help please.