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BT (British Telecom)

BT (British Telecom) outages and service status in Balsall Common, England

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Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Balsall Common, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 30, 3:01 PM GMT+1.
  • 59% Internet (59%)
  • 23% Wi-fi (23%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Balsall Common, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Nuneaton, Coventry, Royal Leamington Spa, and Solihull.

CityProblem TypeReport Time
Birmingham Wi-fi 13 hours ago
Birmingham Internet 14 hours ago
Birmingham Internet 1 day ago
Birmingham Wi-fi 2 days ago
Birmingham Phone 2 days ago
Birmingham E-mail 2 days ago

Nearby cities with recent reports

Birmingham

18 recent signals

13 hours ago
Nuneaton

1 recent signals

6 days ago
Coventry

1 recent signals

6 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • AlexNewbury
    Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • Pricey2404
    Emma Price (@Pricey2404) reported from Coventry, England

    @bt_uk No, thank you. Damage has already been done and I will be cancelling any services I have with BT

  • faristhowfeek
    F A R 1 5 (@faristhowfeek) reported from Royal Leamington Spa, England

    @bt_uk If then stop your bullish advertising and promises to your customers. I will never buy anything from BT.

  • TweetyPie100
    Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • Melsworldtravel
    Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • RobPlaister
    Rob Plaister (@RobPlaister) reported from Dorridge, England

    Hey @btsport this is awful

  • skybluedicko
    Si Dixon (@skybluedicko) reported from Warwickshire, England

    @bt_uk @black_euan Usual questions we’re not stupid 😡😡

  • slogan1980
    Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • TheNatashaDulay
    Natasha (@TheNatashaDulay) reported from Whitnash, England

    Hey @bt_uk super dissatisfied with poor customer services... not only have we had 5 engineers out over the past 8 months trying to fix issues with our broadband that cuts out continuously and never holds out the guaranteed speeds,

  • BrummyBaggieAC
    Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • tonyneat
    Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • Pricey2404
    Emma Price (@Pricey2404) reported from Coventry, England

    Well @bt_uk after being a loyal customer for several years and wanting to manage my finances, so looking to cancel some services, I would have thought you would have tried to keep my custom, however, no such thing happened. In fact the opposite. Rude and lacking care #lostcustom

  • rosiejones665
    Rosie 🐻 (@rosiejones665) reported from Coleshill, England

    @bt_uk Is the internet down in B72 until Thursday?

  • AlexanderKoresh
    Nocturnal (@AlexanderKoresh) reported from Royal Leamington Spa, England

    @dam2040 @btsport @WWEUK the final nail in it's coffin. That's why everyone watches the Network these days

  • HughFoden1
    Hugh Foden (@HughFoden1) reported from Royal Leamington Spa, England

    @bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!

  • Melsworldtravel
    Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • Melsworldtravel
    Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • BrumNewsPhotos
    B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • jackwilsonbcfc
    𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • Cj_covblaze
    Cj Joiner (@Cj_covblaze) reported from Keresley, England

    @CraigWood_ @btsport Ah bad luck. A lot of their plans include it on small screen with an £8 upgrade to use it on your TV. Most don’t know it though

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SANDIEFLORIST
    THE FLORAL BOUTIQUE LTD (@SANDIEFLORIST) reported

    @btbusinesscare terrible connection again today. Slow download all morning. I didn't want to listen to the radio anyway! 😡

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk @M300bt3 i’ve had multiple calls and they just say we are trying to fix it - they don’t care - it’s breach of contract surely and they need to compensate us

  • 88ejackson88
    Emma (@88ejackson88) reported

    @bt_uk Internet cut out last night. Router is blue but says no Internet connection, struggling to even use phones on 4 and 5g and all other devices and gaming consoles not connecting. Its been rebooted and factory reset, help please?

  • keely490544
    keely (@keely490544) reported

    @bt_uk absolutely diabolical log in **** with BT now . email, password, code to email & code to mobile WTF

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @bt_uk Your comment sounds fine @bt_uk but your team in this line appear not to be authorised to cancel an appointment and not rebook it. How do I contact someone whohas the authorisation to do this?

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

  • nemurikyosirou
    Kenta (@nemurikyosirou) reported

    Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

  • SueTrechka
    Susan Trechka (@SueTrechka) reported

    @GrahamH36921247 @bt_uk We’re the same here, we don’t have the full fibre broadband though. Our landline is out again, it has the old copper wiring. A technician is scheduled to fix it today. Out for 3 weeks.

  • AlexaOByrne
    Alexandra O'Byrne (@AlexaOByrne) reported

    @simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.

  • BeckieMetcalfe2
    Beckie Metcalfe (@BeckieMetcalfe2) reported

    @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??