BT (British Telecom)

BT (British Telecom) Outage Report in Balsall Common, Solihull, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Balsall Common, Solihull, England 01/11/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Nuneaton, Royal Leamington Spa, Hinckley, Bedworth, Coventry and Solihull.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱

  • rfstokes44 Stokesie (@rfstokes44) reported from Nuneaton, England

    @btsport Surprising that Scouse **** McManaman is talking utter shit again!! Never does anything else! ********!! “It’s still a foul even if there’s no contact!” **** off ****!! #EVEARS

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • Jasper_Pegrum Jasper L N Pegrum (@Jasper_Pegrum) reported from Henley-in-Arden, England

    @bt_uk what is going on with the Broadband in Henley-in-Arden, keeps dropping every 30 mins, been like this for over a week now - need a fix ASAP

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Internet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • neilbourne4 Neil Bourne (@neilbourne4) reported

    @BT @btsport @NOW Hi BT. My Sky Sports TV channels don't appear to be working via BT TV. I can only access these via my Now TV app. I have restarted both my BT Hub and set top box. All BT Sport channels work fine. What can you do to help please?

  • Adzz179 Adam w (@Adzz179) reported

    @bt_uk my WiFi has been down for about an hour now and know matter what I do it will not come back on the hub keeps flashing orange

  • riacastle ria castle (@riacastle) reported

    @bt_uk you need to be telling your van drivers to be more considerate !! Parked down my road which is a cul de sac so very tight. Parked on the path or they block the road !! When all the houses have drives ??!! So where are they going !!

  • johneem Johnny C 💎 (@johneem) reported

    @bt_uk thanks for the email which informs me of a price rise half way into my contract- stating you’re improving things, you’re not improving my finances! Bad show and you’re all getting away with it - if only I could put my prices up by 8% 😡

  • Cham70668218 C (@Cham70668218) reported

    @bt_uk Hi i’m trying to login to a BT wifi hotspot I either get '503 Service Unavailable' or '504 Gateway Time-out' I cannot connect to my paid for service. Help!

  • SnixxLovato96 Ana 🇵🇹 (@SnixxLovato96) reported

    @bt_uk had absolutely no customer service whatsoever. Loyal customer here and getting treated like crap.

  • BobbyTarantiino ʙᴏʙʙʏ ᴛᴀʀᴀɴᴛɪɴᴏ ɪɪ  (@BobbyTarantiino) reported

    @bt_uk @Sara_withnoH_ Don’t mean to interfere here Sian, but @bt_uk Can you guys help me with my account please been waiting since Friday.

  • JamesGlasse James Glasse (@JamesGlasse) reported

    @OpenreachHelp Our provider is Sky but via your telephone lines @bt_UK. @SkyHelpTeam are aware of the problem.

  • sunandsword sunshineandswordfights 🏴‍☠️ (@sunandsword) reported

    @btbusinesscare Spoken to at least 4 people & got absolutely nowhere. The service we have received since day one has been horrendous

  • jbee68 Jeremy Baker (@jbee68) reported

    @VodafoneGroup Why are you making the dealing of the bereavement of my parents so difficult? No other companies, including @bt_uk are demanding such details, when the LPA reference code is enough. Your processes and procedures are antiquated and your poor team won't help.