BT (British Telecom) outages and service status in Balsall Common, England
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Full Outage Map
- BT (British Telecom) generated 9 outage signals in the last 24 hours around Balsall Common, including 9 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 28, 10:31 PM GMT+1.
- Internet (61%)
- Wi-fi (21%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (4%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Balsall Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Balsall Common, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Nuneaton, Coventry, Royal Leamington Spa, and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Wi-fi | 47 minutes ago |
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Birmingham
|
Phone | 6 hours ago |
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Birmingham
|
6 hours ago | |
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Birmingham
|
Internet | 8 hours ago |
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Birmingham
|
Internet | 15 hours ago |
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Birmingham
|
Total Blackout | 16 hours ago |
Nearby cities with recent reports
18 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
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Scott Logan (@slogan1980) reported from Birmingham, England@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
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Evan Davis (@EvanD) reported from Birmingham, EnglandI pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year
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Chris Ballard (@C_Ballard90) reported from Studley, England@bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?
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Tony Neat (@tonyneat) reported from Birmingham, England@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Steve Stride (@StrideSteve) reported from Birmingham, EnglandWhy don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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TrisGriffithsHughes (@HughesGriffiths) reported from Birmingham, England@bt_uk My network won't let me text that number. We've been having issues since Saturday. VOL053-7950565794178
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Alex Beech (Artful Codger) (@SandyBeech43) reported from Hockley Heath, England@bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.
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Joanne Whitfield (@TweetyPie100) reported from Solihull, EnglandAs well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England@theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.
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Craig (@CraigyLowe) reported from Birmingham, England@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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Litter Watch (@Litterwatch1) reported from Birmingham, England@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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Emma Price (@Pricey2404) reported from Coventry, England@bt_uk No, thank you. Damage has already been done and I will be cancelling any services I have with BT
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Alex Newbury (@AlexNewbury) reported from Birmingham, England@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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Sally (@the_beanster) reported from Birmingham, England@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.
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Edmund Lawrence (@edmundmlawrence) reported from Coventry, England@btsport predictable useless support on logging in to app from by sport. It’s weird how their systems for taking money always work, their systems from broadcasting sport don’t. Funny that.
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Edmund Lawrence (@edmundmlawrence) reported from Coventry, England@btsport your online support is appalling.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Percival (@pencil316) reportedHorrendous service from @bt_uk. Dealing with my Father in Laws account and getting threatening letters when we’d been reassured it was sorted. Disgusting. Stay well away.
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Kenta (@nemurikyosirou) reported@bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.
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Gary Banks (@Banksie_FB5) reportedStunningly inept service @bt_uk. 3 wks 2 install full fibre culminating in them saying my router’s incompatible & they’ll send a new1 promising arrival Mon. Mail just recd; it’ll arrive Weds & seems 2b the same as I have! Meanwhile I’m w/out internet & paying 4 the privilege.
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Brian McBride (@brian_mcbride1) reported@TerryPDunn @bt_uk I'm also angry & frustrated that for weeks @BT 'guides' have taken my calls for help and either said they have passed the problem to technical team or latest contact was escalated to complaint & complaint closed within minutes of it being taken.
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Jessica (@Jessica67669786) reported@ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?
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Sian (@SianElin_PT73) reported@bt_uk Not able to do this as I have no phone signal-hence need internet.
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Beckie Metcalfe (@BeckieMetcalfe2) reported@bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??
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Alessandro Riolo (@aledeniz) reported@bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? 🧐 What happens when the user leaves the login process to check the email? 🤨
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MattHopkins1620 (@MattHopkins1620) reported@bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.
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Paul stagg (@Staggly) reported@bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here