BT (British Telecom) Outage Report in Balsall Common, Solihull, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Balsall Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Balsall Common, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Royal Leamington Spa, Nuneaton, Hinckley, Bedworth, Coventry and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Simon Lee
(@smoon_lee) reported
from
Royal Leamington Spa, England
@btbusinesscare Am currently off site but cant access some files, isn't the end of the world ill check internet network when i get on site.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Jay Stuart
(@SkyBlueJay) reported
from
Coventry, England
Seems like the @BTCare scammers are out again. Phone call claiming to be from my service provider and when I question how he got my details he hung up!
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Kally Bisla
(@kallybisla) reported
from
Coventry, England
Almost 2 years since I requested a home move from @BTCare and still not sorted....but now they want payment on a bill for services which never been installed! Sort it out @BTCare!
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Si Dixon
(@skybluedicko) reported
from
Warwickshire, England
@bt_uk @black_euan Usual questions we’re not stupid 😡😡
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Satya Dubey
(@satyapd69) reported
from
Royal Leamington Spa, England
@bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps
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Evan Davis
(@EvanD) reported
from
Birmingham, England
I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Carlton Boyce
(@motoringjourno) reported
from
Royal Leamington Spa, England
@theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.
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foggy fan
(@madmanfoggy) reported
from
Kenilworth, England
@btsportmotogp @btsport @MotoGP @suziperry @texastornado5 @gavinemmett @NeilHodgson100 @MichaelLaverty He never will be the GOAT, but he’s going to be the BOAT (best), it’s not just about winning races & titles
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless
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Si Dixon
(@skybluedicko) reported
from
Warwickshire, England
@bt_uk absolutely shocking service from yourselves. A week now and still with limited service on broadband. My wife has spent hours on the phone and as for the “keep you connected “ as a plus customer is a joke . The mini hub is a complete waste of time. 😡😡😡😡
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Yousaf
(@Y_A_4_4) reported
from
Birmingham, England
@tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk I wish you would sort out my lack of service #shambles
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Mark Steele
(@tubaheromark) reported
from
Balsall Common, England
@bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog
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Suki
(@lfcssa) reported
from
Birmingham, England
@IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.
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Red 21 💚💛🖤 😇
(@luv_tracey) reported
from
Hinckley, England
@bt_uk @ofcom @MartinSLewis why has no one bothered to call me to fix my BB issues. BT cut my BB off and left with with a landline , I have now called 28 times no one after 5 days has bothered to contact me back to find a solution. No service so I have sent an email to BT CEO !!!
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Carlton Boyce
(@motoringjourno) reported
from
Royal Leamington Spa, England
@PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
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WLR
(@Die4444Guy) reported
@bt_uk Your team said that the network problem in my area would be resolved by 9:41 today. It’s still not resolved and my WiFi is not working. Help?
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Rebecca Burton
(@beccaburton8) reported
@bt_uk having real problems with our internet. Can someone please help!
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Beardageddon
(@RealLifeWookie) reported
Hey @BTCare I've called regarding help with my business line dropping sporadically and been told I'll need to call an engineer out. If no fault is found I'll incur a charge, please advise
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Leon Renilson
(@LeonRenilson) reported
@btbusinesscare No you dont! I dont have a fibre internet connection for BT to 'help' with because 3 months on BT still havent activated the line. Case Reference: IMP-107511522, I'd like an update please, BT please post on here so everyone can see why a ANOTHER activation has failed to go live?
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KiaRebecca
(@Kia_Who_) reported
@bt_uk And no answer on the cancellation lines so I’ll cancel my direct debit for time being.
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KiaRebecca
(@Kia_Who_) reported
@bt_uk I did! Let you know but no reply!Just take accountability for the miscommunication. Also would be wise to let your customers who don’t have fibre that you won’t be fixing copper lines as apparently there’s A LOT of people with this issue and they’re being messed about.
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Serendipity
(@peppercott) reported
A promised call back by 10:15 never came A promised email after a chase call from me never arrived Dad now has no phone line. @bt_uk you are a disgrace
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Kodak🏆
(@brunopogbamatic) reported
@RobinRaving @btsport Help me with it too
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BDi Solutions
(@bdi_solutions) reported
@bt_uk what is the email contact for customer services?