BT (British Telecom) outages and service status in Balsall Common, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 4 outage signals in the last 24 hours around Balsall Common, including 4 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 3, 9:13 AM GMT+1.
- Internet (72%)
- E-mail (12%)
- Wi-fi (10%)
- Total Blackout (5%)
- Phone (1%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Balsall Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Balsall Common, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Coventry, Warwick, Bedworth, Solihull, Nuneaton, and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Wi-fi | 2 hours ago |
|
Birmingham
|
Internet | 9 hours ago |
|
Birmingham
|
Internet | 9 hours ago |
|
Birmingham
|
Internet | 17 hours ago |
|
Birmingham
|
Internet | 1 day ago |
|
Birmingham
|
Total Blackout | 1 day ago |
Nearby cities with recent reports
21 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
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Simon Lee (@smoon_lee) reported from Royal Leamington Spa, England@btbusinesscare Am currently off site but cant access some files, isn't the end of the world ill check internet network when i get on site.
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Joanne Whitfield (@TweetyPie100) reported from Solihull, EnglandGetting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Hugh Foden (@HughFoden1) reported from Royal Leamington Spa, England@bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!
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Ben (@BaconBanks) reported from Warwickshire, England@bt_uk @BT anyone else having an awful time with BT at the moment? Seem to never get through on the phone, chat service on the app is down and when they do say they'll deliver a service THEY DON'T I'm also having difficulty getting through to them on Facebook WHAT'S GOING ON BT?
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.
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King Of Ink Land ® (@king_body_art) reported from Birmingham, England@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
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Nocturnal (@AlexanderKoresh) reported from Royal Leamington Spa, England@dam2040 @btsport @WWEUK yes but never watch it
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James Burberry (@jimburbs) reported from Coventry, England@BTCare @bt_uk Credit where credit is due. Two technical faults - one with line, other with broadband. Quicker to get through and Neil was very helpful in identifying the issue and stayed on the line to check solution worked.
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Stuart Linnell MBE (@Stuart_Linnell) reported from Coventry, England@deparker87 @ianoliver @btsport Awful, isn’t it?
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Nick Procter (@nickprocter27) reported from Birmingham, England@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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Matthew James (@matthewrobbo6) reported from Coventry, EnglandI don't know anybody else had a problem with their @btsport yesterday At 1am when #WWENXT Was spose to start it wasn't on the TV & 20 minutes into the opening match was missed and when you want to watch a wrestling show specially NXT You would like to watch it from the start
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James Burberry (@jimburbs) reported from Coventry, England@BTCare Webmail down again - tried on two PC’s and three internet search engines. Any reason for this? Receiving them fine, just cannot send.
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Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England@theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.
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Jasper L N Pegrum (@Jasper_Pegrum) reported from Henley-in-Arden, England@bt_uk what is going on with the Broadband in Henley-in-Arden, keeps dropping every 30 mins, been like this for over a week now - need a fix ASAP
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Satya Dubey (@satyapd69) reported from Royal Leamington Spa, England@bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps
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Tony Neat (@tonyneat) reported from Birmingham, England@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Suki (@lfcssa) reported from Birmingham, England@IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.
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ShawnAVFC (@Avfcsc) reported from Nuneaton, England@bt_uk thanks for the call back tonight 👍🏻. Shocking customer service which is why I don’t and thousands more have a contract with you. and that’s why I’m with @skytv
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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noone@nowhere (@nooneatnowhere) reported@bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!
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DomJo (@DomusCaligari) reported@RichardLatto @bt_uk Ah, I'm glad it's not just me, here's hoping for a fix soon.
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Kyron Hodgetts (@poutingpou) reported@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking
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M.C. (@MCarvill180) reported@bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..
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Brian Waters (@BDubleYou) reported@Andre_MuhithJG @hermionegingol1 @bt_uk This at 3pm: ..experiencing a technical issue that is preventing us from resolving this matter remotely. We sincerely apologize for the inconvenience. Kindly reconnect with us after approx 4 hrs, by which time we expect the issue to be addressed, allowing us to assist you...
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Darren Smith (@Smicer999) reported@bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?
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Gary (@petrolheadtoo) reported@bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.
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thisissaffers (@ThisisSaffers) reported@bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?
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Gavin 277 (@gavin277) reported@bt_uk Is there a fault on your network in the LE17 area as there is no broadband
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Norman Wilson (@nwwilson) reported@bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service 👏👏