BT (British Telecom)

BT (British Telecom) Outage Report in Balsall Common, Solihull, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Balsall Common, Solihull, England 02/12/2026 08:40

February 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Coventry, Hinckley, Royal Leamington Spa and Nuneaton.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomCoventry Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • skybluedicko Si Dixon (@skybluedicko) reported from Warwickshire, England

    @bt_uk @black_euan Usual questions we’re not stupid 😡😡

  • madmanfoggy foggy fan (@madmanfoggy) reported from Kenilworth, England

    @btsportmotogp @btsport @MotoGP @suziperry @texastornado5 @gavinemmett @NeilHodgson100 @MichaelLaverty He never will be the GOAT, but he’s going to be the BOAT (best), it’s not just about winning races & titles

  • satyapd69 Satya Dubey (@satyapd69) reported from Royal Leamington Spa, England

    @bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps

  • kallybisla Kally Bisla (@kallybisla) reported from Coventry, England

    Almost 2 years since I requested a home move from @BTCare and still not sorted....but now they want payment on a bill for services which never been installed! Sort it out @BTCare!

  • RPATS2 Richard Paterson (@RPATS2) reported from Birmingham, England

    @bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.

  • SkyBlueJay Jay Stuart (@SkyBlueJay) reported from Coventry, England

    Seems like the @BTCare scammers are out again. Phone call claiming to be from my service provider and when I question how he got my details he hung up!

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • AlexanderKoresh Nocturnal (@AlexanderKoresh) reported from Royal Leamington Spa, England

    @dam2040 @btsport @WWEUK yes but never watch it

  • motoringjourno Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England

    @PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.

  • skybluedicko Si Dixon (@skybluedicko) reported from Warwickshire, England

    @bt_uk absolutely shocking service from yourselves. A week now and still with limited service on broadband. My wife has spent hours on the phone and as for the “keep you connected “ as a plus customer is a joke . The mini hub is a complete waste of time. 😡😡😡😡

  • tubaheromark Mark Steele (@tubaheromark) reported from Balsall Common, England

    @bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • smoon_lee Simon Lee (@smoon_lee) reported from Royal Leamington Spa, England

    @btbusinesscare Am currently off site but cant access some files, isn't the end of the world ill check internet network when i get on site.

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • motoringjourno Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England

    @theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

  • AlexanderKoresh Nocturnal (@AlexanderKoresh) reported from Royal Leamington Spa, England

    @dam2040 @btsport @WWEUK the final nail in it's coffin. That's why everyone watches the Network these days

  • Y_A_4_4 Yousaf (@Y_A_4_4) reported from Birmingham, England

    @tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • B_trisss Bea (@B_trisss) reported

    Day one of switching from @virginmedia to @bt_uk and honestly I didn’t think a WiFi provider could get any worse than virgin until BT came at the 11th hour, argued about installing the cable and drilled a ridiculous hole in my walk. Great service 👍

  • evecong 江伊芙 (@evecong) reported

    @bt_uk And again, my complaint call never happened even when I was told I would be called Sunday morning and now it’s Monday.

  • ErikaFromMurica Erika from America (@ErikaFromMurica) reported

    @bt_uk Engineer never showed up for an install today, and now I've been waiting an hour and 10 minutes on the phone to find out why. Absolutely unacceptable, I've no idea what I'm meant to do now.

  • Andicurrie Andi Currie (@Andicurrie) reported

    @bt_uk Do you have a time? Cause I'm sick of wasting days waiting for people to pass the buck, let me down and then continue go lie to me.

  • NinBendo Benoblade Chronicles™ 🏳️‍🌈 (@NinBendo) reported

    @bt_uk Funny, because during my complaints about it being postponed, it was postponed again. It isn’t getting fixed any time soon. The date and time will just get pushed back every single day. We’ll still be experiencing issues in 2021. It will take that long and I know it.

  • charlottegrime charlotte🥂 (@charlottegrime) reported

    @bt_uk no i am moving to virgin media because bt are awful. ciao.

  • vickyj188 Vicky Johnston (@vickyj188) reported

    @george_carr8 @bt_uk No problem I’ve had many a sleepless night worrying my order was cancelled till I got the reply will be relieved when I finally get it

  • MissZoeO Zoe Oldroyd (@MissZoeO) reported

    Really don't recommend @bt_uk they will cancel your order when they can't forfill the order and not tell you so they don't have to auto compensate #useless

  • grahameylagroin Graham (@grahameylagroin) reported

    @Andicurrie @bt_uk This is sounding like reason to terminate the contract to me

  • baeonice LOZLO (@baeonice) reported

    @bt_uk Still poor service that you sold me a fibre package and then you had to downgrade upon finding out openreach ruined the connections to the whole apartment block. Yet I still pay just as much as fibre for a unrealistically slow connection. Probably slower than 3G. Rip off service.