BT (British Telecom)

BT (British Telecom) Outage Report in Balsall Common, Solihull, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Balsall Common, Solihull, England 12/10/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Solihull, Coventry, Royal Leamington Spa, Kenilworth and Nuneaton.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Phone
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • HughFoden1 Hugh Foden (@HughFoden1) reported from Royal Leamington Spa, England

    @bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • Pricey2404 Emma Price (@Pricey2404) reported from Coventry, England

    Well @bt_uk after being a loyal customer for several years and wanting to manage my finances, so looking to cancel some services, I would have thought you would have tried to keep my custom, however, no such thing happened. In fact the opposite. Rude and lacking care #lostcustom

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • jimburbs James Burberry (@jimburbs) reported from Coventry, England

    @BTCare @bt_uk Credit where credit is due. Two technical faults - one with line, other with broadband. Quicker to get through and Neil was very helpful in identifying the issue and stayed on the line to check solution worked.

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • BurpTheWorm David Mayor (@BurpTheWorm) reported from Coventry, England

    @BTCare hi BT are you having problems with email accounts

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • BaconBanks Ben (@BaconBanks) reported from Warwickshire, England

    @bt_uk @BT anyone else having an awful time with BT at the moment? Seem to never get through on the phone, chat service on the app is down and when they do say they'll deliver a service THEY DON'T I'm also having difficulty getting through to them on Facebook WHAT'S GOING ON BT?

  • matthewrobbo6 Matthew James (@matthewrobbo6) reported from Coventry, England

    Can you stop saying picture and picture during #WWENXT because its not true if it was this match would be carrying on not watching adverts And if its just for the USA Network that's not far for those like myself who can't have the USA Network but watch on #BTSport @WWENXT

  • Pricey2404 Emma Price (@Pricey2404) reported from Coventry, England

    @bt_uk No, thank you. Damage has already been done and I will be cancelling any services I have with BT

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • whitepuggy Phill Russell (@whitepuggy) reported from Nuneaton, England

    Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • DiDav246 Diane Davies (@DiDav246) reported from Coventry, England

    @bt_uk my friends business is reliant on BT for card machine security etc and yet he still can’t get someone to come out to fix until Monday Not a good service

  • C_Ballard90 Chris Ballard (@C_Ballard90) reported from Studley, England

    @bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BenOsmosis Ben (@BenOsmosis) reported

    @bt_uk hi , we have been without phones and internet since the storms. It’s pretty poor to be honest. Can you advise please.

  • kirstymslack Kirsty Slack (@kirstymslack) reported

    @bt_uk we have been sent a EE mini hub to use until our broadband is installed. Mini hub isn't working & multiple calls to tech support later, still not sorted. Please can you suggest how best we get this fixed? Thanks

  • MontgomerySteve Steve Montgomery ♿️🏈 (@MontgomerySteve) reported

    @bt_uk I reported the first incident and heard nothing back so what is the point

  • dickie034 Richard (@dickie034) reported

    @bt_uk No change. Your poor service continues to frustrate.

  • marysnomug Mary Shaw (@marysnomug) reported

    @bt_uk It’s not and never about a complaint or comp it’s letting down over 30 guys when I can’t work from home & a son whose unable to play online when we moved to you because you stated we would always be connected

  • KendoXan Kendo Alex (@KendoXan) reported

    @bt_uk After a week of attempting to "renew" a long standing service contact (7 days, 8+ hours on the phone and 3 attempts) you tell me it's all sorted. Yesterdays email "We've disconnected all your services". I now have to renew my account again and accept 3+ days of no service!

  • suzie_sueg Suzanne Goldsmith (@suzie_sueg) reported

    @bt_uk Husband currently on phone to BT again. Awaiting customer service advisor who is attempting to resolve. Again.

  • loveburpees gavin (@loveburpees) reported from Dordon, England

    @bt_uk have let me down with Internet. Maybe time to look elsewhere

  • Desirodave Dave 🏳️‍🌈 (@Desirodave) reported

    @bt_uk is there a way to cancel my BT TV service online ? I'm out of contract and can't see how to remove it on the app

  • BenOsmosis Ben (@BenOsmosis) reported

    @bt_uk Nope don’t think so. Walking down the Lane I can see a connection box open with wires showing .