BT (British Telecom)

BT (British Telecom) Outage Report in Balsall Common, Solihull, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Balsall Common, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Balsall Common, Solihull, England 12/28/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balsall Common, Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Royal Leamington Spa, Hinckley, Bedworth, Coventry, Solihull and Kenilworth.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Balsall Common, England

Latest outage, problems and issue reports in Balsall Common and nearby locations:

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • jackietoulson jackie toulson 🌈 (@jackietoulson) reported from Coventry, England

    @hollietoulson @bt_uk Poor nan she was so happy that it was getting switched on today. She’s going to be really upset to hear that it’s now not.

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • Avfcsc ShawnAVFC (@Avfcsc) reported from Nuneaton, England

    @bt_uk thanks for the call back tonight 👍🏻. Shocking customer service which is why I don’t and thousands more have a contract with you. and that’s why I’m with @skytv

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • jimburbs James Burberry (@jimburbs) reported from Coventry, England

    @BTCare Webmail down again - tried on two PC’s and three internet search engines. Any reason for this? Receiving them fine, just cannot send.

  • Cj_covblaze Cj Joiner (@Cj_covblaze) reported from Keresley, England

    @CraigWood_ @btsport Ah bad luck. A lot of their plans include it on small screen with an £8 upgrade to use it on your TV. Most don’t know it though

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • JEtchells88 FI Hornet Joe (@JEtchells88) reported from Coventry, England

    It baffles me how little the @btsport commentary team know about #Atalanta, saying surprise lead, potential upset etc. Have they not watched this Atalanta side? They’re a very very good team!! And #PSG have a poor record in the #UCL and are missing key players. Do your research??

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • LeamWolves Leamington Wolves (@LeamWolves) reported from Whitnash, England

    All season ticket holders should have access to watch their teams home games in my opinion. Poor effort from @premierleague @skysports and @btsport. And yes I know they don’t give a ****!

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • matthewrobbo6 Matthew James (@matthewrobbo6) reported from Coventry, England

    I don't know anybody else had a problem with their @btsport yesterday At 1am when #WWENXT Was spose to start it wasn't on the TV & 20 minutes into the opening match was missed and when you want to watch a wrestling show specially NXT You would like to watch it from the start

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lewiwillenhall lewis (@lewiwillenhall) reported

    So it takes @bt_uk two and half weeks to set up my home move to then be texted on the day of line going live to that there’s an issue and to call them! 20 minutes already this morning wasted. Disgusting service

  • ItsNotReallyMe_ The English Superman (@ItsNotReallyMe_) reported

    @Tweharrison @bt_uk @WeAreOpenreach I'm on day 6 and counting, they don't seem to really help with the answers it just a I'll get back to you

  • Vinny_81 Paul Vincent (@Vinny_81) reported

    @bt_uk Took a contract in Nov, order messed up at the time. Had hours on phone. Router performance is poor, found out I am still on the wrong plan,more hours on the phone. Said it was sorted yesterday and now accidentally cancelled my bt sport, calamitous.Still not sorted 4 months later

  • campbellmannn c (@campbellmannn) reported

    @bt_uk I have bt fibre 900 £60 per month kids struggling to game in their room as WiFi poor bt had to send out signal boosters still poor signal not impressed

  • Boyscout1981 Adam Neale (@Boyscout1981) reported

    @bt_uk Broadband engineer came out thought everything was fixed, but still having issues. Reported again and now no updates as to what's going on???

  • Loraine02407982 Loraine Robinson (@Loraine02407982) reported

    @jtwbailey @bt_uk Spoke to someone a few days ago and he was so obnoxious and rude definitely in the wrong job. Most have bent over backwards to at least try and help. Make sure you write everything down and ask for a copy of the call my issue is why are we paying for something that doesn't work

  • lewiwillenhall lewis (@lewiwillenhall) reported

    30 minutes and no answer. Absolutely disgusting service and nobody seems to care. Spent over 8 hours on the phone to @bt_uk in the last two weeks and can’t even call me back.

  • jamesmulligan79 J. Atmore-Mulligan (@jamesmulligan79) reported

    @virginmedia you service seriously gets worse and worse. 5th visit today to my parents to fix phone line. Left saying it’s all working. Tried to phone out and nothing! On hold forever trying to speak to someone. @bt_uk can you do better?

  • Emily_Pownall Emilyyy (@Emily_Pownall) reported

    Wasting my morning off sorting my internet with @btbusinesscare. Actually sick to the back teeth of their crap service

  • TonyKent75 Anthony (@TonyKent75) reported

    @bt_uk Your WiFi is actually terrible and my land lines got more crackling than a Hog roast, and then I can’t get on BT help chat because I’m not priority.