BT (British Telecom) Outage Report in Balsall Common, Solihull, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Balsall Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Balsall Common, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Coventry, Nuneaton, Hinckley, Solihull and Royal Leamington Spa.
City | Problem Type | Report Time |
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Internet | ||
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Total Blackout | ||
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Community Discussion
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BT (British Telecom) Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England
@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England
As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, England
Internet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England
@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, England
Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England
@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England
@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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JP (@PervaizJasim) reported from Birmingham, England
I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing
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Litter Watch (@Litterwatch1) reported from Birmingham, England
@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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Jasper L N Pegrum (@Jasper_Pegrum) reported from Henley-in-Arden, England
@bt_uk what is going on with the Broadband in Henley-in-Arden, keeps dropping every 30 mins, been like this for over a week now - need a fix ASAP
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England
@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, England
Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡
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Luke Anthony Hopkins (@LukeyHop) reported from Coventry, England
@btsport shit service as per usual from yourselfs, can see anywhere where you advertise takes 4hours to get the service on...
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Stokesie (@rfstokes44) reported from Nuneaton, England
@btsport Surprising that Scouse **** McManaman is talking utter shit again!! Never does anything else! ********!! “It’s still a foul even if there’s no contact!” **** off ****!! #EVEARS
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Walty (@waltygb) reported from Balsall Common, England
Just phoned to cancel my @btsport subscription that over the years has crept up from £20 to over £35 per month and was immediately offered a reduced rate of £20 pm !!! @MartinSLewis I cancelled anyway
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England
@bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.
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Natasha (@TheNatashaDulay) reported from Whitnash, England
Hey @bt_uk super dissatisfied with poor customer services... not only have we had 5 engineers out over the past 8 months trying to fix issues with our broadband that cuts out continuously and never holds out the guaranteed speeds,
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Ant G (@antjpg) reported from Warwick, England
Looks like I may need to get rid of #youview as they are stopping app support. No, I’m not a @bt_uk subscriber. #rubbish @YouViewSupport
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Steve Goodman (@stevegoodman) reported from Nuneaton, England
@andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England
@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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sallybromley (@sallybromley) reported
@bt_uk I have had the worst service I have ever received and I’m not even connected yet! Engineers not turning up, been lied to, order cancelled, order reinstated but more a month, another 2 weeks wait, with no broadband. @bt_uk
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Jon Pepper (@JonMagicman) reported
@DMcQ61 @bt_uk If you can get mobile signal then definitely use a 4G router with unlimited data sim. I get 14MB speeds and it's been dreadfully slow during the pandemic. Over the road they get 70MB speeds. O.R say nothing they will do as the cabinet we're connected to was only recently....
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Shan Pretheshan (@SPretheshan) reported
@BtUnhappy After many complaints, your engineers have not resolved the problem but have made it worse! Customer service has really fallen off a cliff. Is this how u want to treat loyal customers? @bt_uk @BTCare
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Richard Masding (@RMasding) reported
@bt_uk I get over 100mb on cat 6 cable to my tv and your btsport app always buffers and no other app does, nowt to do with wifi just something dubious about your app not working well with other BB suppliers.
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Michael watts (@mikewatts0610) reported
@bt_uk How is it a self help fix when we are on the old system and not the super fast
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lorraine lunn (@lorrieb683) reported
@bt_uk reported a fault Friday had engineer out Saturday still have no internet or tv Sunday can’t contact them as no number displayed and no communication from @bt_uk really not impressed with this service
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Jo Perry (@Dancer_J0) reported
@bt_uk So BT you well & truly messed up. So you can cancel the wrong land line immediately leaving and elderly lady alone without her lifeline but it's going to take a few days "you think" to get it up and running again, leaving her vulnerable!! FFS BT!! 😡🤬
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#TeamNicola #TeamMeghan (@HelenMaryPike) reported
I do pay for this non-service @BTCare
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Jessica Evans 🏳️🌈 (@jessicasevans) reported
@Georgia10121 @bt_uk @VodafoneUK We're experiencing the same issues in Ferndown, Dorset. Keeps dropping out since Friday.
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Leigh Odell (@O_DAWG_UK) reported
@bt_uk Guys come on. The line check came back fine. You sent me a ‘how to improve your wifi’ video, which is a glorified ‘switch it on and off again.’ Please don’t take your customers for idiots. The home set up is fine, the issue is your service. So what are you going to do to help?