BT (British Telecom) Outage Report in Balsall Common, Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Balsall Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Balsall Common, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Hinckley, Coventry, Royal Leamington Spa, Nuneaton, Bedworth and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
||
| Birmingham |
Internet | |
| Hinckley |
Phone | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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Kim tucker
(@IamKimTucker) reported
from
Coventry, England
@btbusinesscare Dont waste your time. Our business has been without any service for 9 days now. Your engineer couldn't be arsed to turn up yesterday for the booked appointment . Your customer service is crap
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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jackie toulson 🌈
(@jackietoulson) reported
from
Coventry, England
@hollietoulson @bt_uk Poor nan she was so happy that it was getting switched on today. She’s going to be really upset to hear that it’s now not.
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@bt_uk my friends business is reliant on BT for card machine security etc and yet he still can’t get someone to come out to fix until Monday Not a good service
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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James Burberry
(@jimburbs) reported
from
Coventry, England
@BTCare Webmail down again - tried on two PC’s and three internet search engines. Any reason for this? Receiving them fine, just cannot send.
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FI Hornet Joe
(@JEtchells88) reported
from
Coventry, England
It baffles me how little the @btsport commentary team know about #Atalanta, saying surprise lead, potential upset etc. Have they not watched this Atalanta side? They’re a very very good team!! And #PSG have a poor record in the #UCL and are missing key players. Do your research??
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Kim tucker
(@IamKimTucker) reported
from
Coventry, England
@btbusinesscare And the end result will be bugger all 9 days with no service. Crap customer care
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Cj Joiner
(@Cj_covblaze) reported
from
Keresley, England
@CraigWood_ @btsport Ah bad luck. A lot of their plans include it on small screen with an £8 upgrade to use it on your TV. Most don’t know it though
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Leamington Wolves
(@LeamWolves) reported
from
Whitnash, England
All season ticket holders should have access to watch their teams home games in my opinion. Poor effort from @premierleague @skysports and @btsport. And yes I know they don’t give a ****!
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Matthew James
(@matthewrobbo6) reported
from
Coventry, England
I don't know anybody else had a problem with their @btsport yesterday At 1am when #WWENXT Was spose to start it wasn't on the TV & 20 minutes into the opening match was missed and when you want to watch a wrestling show specially NXT You would like to watch it from the start
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ShawnAVFC
(@Avfcsc) reported
from
Nuneaton, England
@bt_uk thanks for the call back tonight 👍🏻. Shocking customer service which is why I don’t and thousands more have a contract with you. and that’s why I’m with @skytv
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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BuddyAFC1
(@Afc1Buddy) reported
Your fellow @bt_uk colleague next time im available is 01 Apr 21 and you think that is good customer service? So what I now want to know, are YOU going to accommodate a home tech expert to come at MY convenience which is the 1st Apr 2021 or should I look elsewhere for broadband?
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Loggo
(@LoggoHD) reported
@SoulfulScotsman @virginmedia @bt_uk If its genuinely for rights reasons they should say and explain why its just started, if it's a mistake then it's poor it's gone on all week for you
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Cat Doyle
(@CatDoyleMCR) reported
@bt_uk My internet speed is still really slow and barely at my minimum speed. Can I have it looked at please?
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BuddyAFC1
(@Afc1Buddy) reported
Called @bt_uk home tech expert to send me an email at 7.31pm to say they could not make it. So i called your stupid team, and told them, next time im available is 1st April. And your idiot colleague books an appointment for 8th Apr 21. Are you guys just dumb or completely thick?
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Stuart Stirling
(@stuart_stirling) reported
@bt_uk so I upgrade my broadband in November - £47 per month, order postponed or cancelled and no reason. Complaint raised & closed with no comment. Order resurrected by yourselves and now £65 per month & engineer visit on 1st April. Is this some April Fool?!
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ISWEARIMTRYINGFAM 🇦🇴🇨🇴
(@ElYeidiYungFly) reported
@bt_uk My wifi been **** for the past 5 days been trying to contact you guys and nothing is there any explanation of why the wifi running so slow and can't even have a proper Facetime Post code E2 in london in case if that helps
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Kyle
(@KyleRyanMunro) reported
@bt_uk - Hi, Where can i make a complaint? About the following: Your awful WiFi speeds, awful website that doesn’t even work correctly and the pricing your charging us for awful WiFi.
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Chris Ashall
(@NagaJolokia68) reported
@btsport Where's my BT Sport, paid for it can't watch it. No one responding? **** it's only £25 a month
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Chris Ashall
(@NagaJolokia68) reported
@btsport VC526:Sorry - there's a problem Sort this out or give my money back, you could even answer the tweet
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.