BT (British Telecom) Outage Report in Balsall Common, Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Balsall Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Balsall Common, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Hinckley, Coventry, Royal Leamington Spa, Nuneaton and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
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| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Matthew James
(@matthewrobbo6) reported
from
Coventry, England
I don't know anybody else had a problem with their @btsport yesterday At 1am when #WWENXT Was spose to start it wasn't on the TV & 20 minutes into the opening match was missed and when you want to watch a wrestling show specially NXT You would like to watch it from the start
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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Scott Logan
(@slogan1980) reported
from
Birmingham, England
@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
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Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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FI Hornet Joe
(@JEtchells88) reported
from
Coventry, England
It baffles me how little the @btsport commentary team know about #Atalanta, saying surprise lead, potential upset etc. Have they not watched this Atalanta side? They’re a very very good team!! And #PSG have a poor record in the #UCL and are missing key players. Do your research??
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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jackie toulson 🌈
(@jackietoulson) reported
from
Coventry, England
@hollietoulson @bt_uk Poor nan she was so happy that it was getting switched on today. She’s going to be really upset to hear that it’s now not.
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
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ShawnAVFC
(@Avfcsc) reported
from
Nuneaton, England
@bt_uk thanks for the call back tonight 👍🏻. Shocking customer service which is why I don’t and thousands more have a contract with you. and that’s why I’m with @skytv
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Leamington Wolves
(@LeamWolves) reported
from
Whitnash, England
All season ticket holders should have access to watch their teams home games in my opinion. Poor effort from @premierleague @skysports and @btsport. And yes I know they don’t give a ****!
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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Cj Joiner
(@Cj_covblaze) reported
from
Keresley, England
@CraigWood_ @btsport Ah bad luck. A lot of their plans include it on small screen with an £8 upgrade to use it on your TV. Most don’t know it though
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave in Leeds
(@Davehaymot) reported
Why do #btsport keep flashing a message up saying ON LINE HATE - looks like they are encouraging it - poor comms
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No6
(@ADevonshire70) reported
@bt_uk My broadband is a muddle. Account is in my wife’s name / email address but bills are addressed to me. You claim to have sent a text to me (on my wife’s account) re: a fault but it hasn’t arrived. Fault still there. I think you have a big problem with your records
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Alan
(@wired2thebrink) reported
@bt_uk Lol yeah then you direct me to your sister company openreach, then they direct me to my provider who will.again contact openreach. Who Will then not fix problems and blame my provider.
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luca sempers
(@LucaSempers) reported
out all night and hangover hasn’t hit yet, but the annoying Steve McManaman is making it start, he just chats **** all the time, @btsport how on earth can you have him on the telly, he’s dog 💩
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Barry Coyne
(@barrycoyne) reported
@bt_uk I had 2 identical scam calls yesterday on my landline, claiming to be BT. I never use this line or give out the number to anyone. Any idea how they managed to get it? 🤔
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Alex Bunten
(@alexbunten) reported
@bt_uk Problem with @OpenreachHelp engineers in my area. Didn’t turn up. No warning of cancellation. I need a date sooner than 19th May. please help!!! I can’t take 2 weeks off work waiting to be connected!
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Rose-M
(@MarciaR18022957) reported
@BTCare #SaturdayVibes why is is so hard to speak to someone? I am. A new customer just signed up and I am beginning to ha e 2nd thorghts because the best way 2 get my answers is to come on twitter
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Suzeinnit 💙
(@suzeinnit) reported
@btbusinesscare I want to view and print my bills for my tax return but every time I go into bills & payments it comes up with Oops there’s an error please try again later The nice lady on chat said she could sent them all to me for £3 a bill! Please fix this!
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Mike
(@MBKirton) reported
from
York, England
Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc
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Cllr Lynn Riley
(@mustbecwaced) reported
So @BT_uk is a comms company that doesn’t bother to quality assess its own internal comms systems? Apparently I’ve been disconnected for 7 weeks because BT thinks I have no landline ( when I do) but have a broadband service ( when I don’t). None of this adds up but=incompetence?