BT (British Telecom) Outage Report in Balsall Common, Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Balsall Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Balsall Common, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Solihull, Birmingham, Coventry, Royal Leamington Spa, Kenilworth and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
-
Suzanne J S
(@chickenruby) reported
from
Solihull, England
Dear @bt_uk do you really think people live in fear of their internet going down?
-
Strings
(@mxtch98) reported
from
Birmingham, England
@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
-
Andy
(@a_Muss60) reported
from
Solihull, England
@btsport why does BT not have application support on LG smart TV's ??
-
CameronWHUFC
(@cameronscotferg) reported
from
Warwickshire, England
@bt_uk what is the fix for the PS5 BT App?? It’s just on for 20 seconds and then freezes…Need a fix before tonight! Shocking!!
-
Phill Russell
(@whitepuggy) reported
from
Nuneaton, England
Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??
-
Stuart Linnell MBE
(@Stuart_Linnell) reported
from
Coventry, England
@deparker87 @ianoliver @btsport Awful, isn’t it?
-
Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
YOUR SERVICE IS **** #btsport
-
James Burberry
(@jimburbs) reported
from
Coventry, England
@BTCare @bt_uk Credit where credit is due. Two technical faults - one with line, other with broadband. Quicker to get through and Neil was very helpful in identifying the issue and stayed on the line to check solution worked.
-
Hugh Foden
(@HughFoden1) reported
from
Royal Leamington Spa, England
@bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!
-
Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
-
Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
-
Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
@btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!
-
Matthew James
(@matthewrobbo6) reported
from
Coventry, England
So what did I miss when @btsport @btsportwwe cut out on the main event of @WWENXT ? Thanks again #BTSport #WWENXT
-
Rosie 🐻
(@rosiejones665) reported
from
Coleshill, England
@bt_uk Is the internet down in B72 until Thursday?
-
Rob Plaister
(@RobPlaister) reported
from
Dorridge, England
Hey @btsport this is awful
-
Scott Billing
(@bilbody) reported
from
Birmingham, England
@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
-
Ben
(@BaconBanks) reported
from
Warwickshire, England
@bt_uk @BT anyone else having an awful time with BT at the moment? Seem to never get through on the phone, chat service on the app is down and when they do say they'll deliver a service THEY DON'T I'm also having difficulty getting through to them on Facebook WHAT'S GOING ON BT?
-
Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
-
Ron Morgan
(@Morganron) reported
from
Coleshill, England
@bt_uk is there a problem with the BT email app ?
-
Rosie 🐻
(@rosiejones665) reported
from
Birmingham, England
@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
AyshaB!!
(@belloaisha) reported
@bt_uk they are trying to force the customer into a new 24month contract. So I have been offered the option to move my tv package by cancelling the tv contract but this is not a practical solution as Talktalk will only offer a tv package with phone and broadband.
-
AyshaB!!
(@belloaisha) reported
@bt_uk Yea, you offered me a new package conditional with 24 month contract when I am halfway into existing contract. That is an unfair service to force me into a new contract - current one Dec '19 and refuse to allow me move my phone and broadband to enable me a tv package elsewhere.
-
Craig Daniels
(@craigdaniels82) reported
Not a good start to life with @bt_uk over an hour now trying to get through to check if my internet is about to be cut off. Pretty terrible communication so far regarding full fibre install from @WeAreOpenreach @OpenreachHelp
-
christie leigh Smith
(@christieleighSm) reported
@bt_uk Fix my BT
-
Paigecass
(@Paigecass1) reported
@bt_uk worst company ever!!!
-
Jord Henshaw
(@Henshmabob7190) reported
@bt_uk having issue with my newly installed broadband. Activated by engineer yesterday and received an activation message but still purple flashing lights even after checking cables...
-
Kenendeh
(@SimonKenendeh) reported
@LuuigiLM . @bt_uk disgusting... appreciate COVID and all but no excuse for a poor call management system and hanging up on people waiting longer...
-
Lew
(@LuuigiLM) reported
@bt_uk hi, I've spent the best part of 6 hours on hold/talking to your fibre team across Blackburn and Dundee and still have huge problems with my order. Just phoned up now, waited for ANOTHER hour and been hung up on. Please can I request a call back/further assistance
-
🎃𝕽𝖍𝖎 𝕽𝖍𝖎🎃
(@Chaverrs) reported
@bt_uk We haven’t logged an official complaint as we’ve phone multiple times and they’ve told us there’s nothing that can be done to get a connection sooner than 3 months time
-
MB
(@megb_) reported
@LuuigiLM @bt_uk this is ridiculous. We’ve not even moved in yet and the service has been completely shoddy from the get go. Hours on hold to speak to someone incompetent or to get hung up on. Sort it out.