BT (British Telecom) Outage Report in Balsall Common, Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Balsall Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Balsall Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Balsall Common, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Coventry, Birmingham, Nuneaton, Hinckley and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Balsall Common, England
Latest outage, problems and issue reports in Balsall Common and nearby locations:
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Chris Ballard
(@C_Ballard90) reported
from
Studley, England
@bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
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Phill Russell
(@whitepuggy) reported
from
Nuneaton, England
Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
YOUR SERVICE IS **** #btsport
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Ben
(@BaconBanks) reported
from
Warwickshire, England
@bt_uk @BT anyone else having an awful time with BT at the moment? Seem to never get through on the phone, chat service on the app is down and when they do say they'll deliver a service THEY DON'T I'm also having difficulty getting through to them on Facebook WHAT'S GOING ON BT?
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David Mayor
(@BurpTheWorm) reported
from
Coventry, England
@BTCare hi BT are you having problems with email accounts
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@bt_uk my friends business is reliant on BT for card machine security etc and yet he still can’t get someone to come out to fix until Monday Not a good service
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Matthew James
(@matthewrobbo6) reported
from
Coventry, England
Can you stop saying picture and picture during #WWENXT because its not true if it was this match would be carrying on not watching adverts And if its just for the USA Network that's not far for those like myself who can't have the USA Network but watch on #BTSport @WWENXT
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Strings
(@mxtch98) reported
from
Birmingham, England
@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
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James Burberry
(@jimburbs) reported
from
Coventry, England
@BTCare @bt_uk Credit where credit is due. Two technical faults - one with line, other with broadband. Quicker to get through and Neil was very helpful in identifying the issue and stayed on the line to check solution worked.
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Emma Price
(@Pricey2404) reported
from
Coventry, England
Well @bt_uk after being a loyal customer for several years and wanting to manage my finances, so looking to cancel some services, I would have thought you would have tried to keep my custom, however, no such thing happened. In fact the opposite. Rude and lacking care #lostcustom
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LeeP
(@leep777) reported
from
Birmingham, England
Red round numbers not working #BTSport
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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Hugh Foden
(@HughFoden1) reported
from
Royal Leamington Spa, England
@bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
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𝐉𝐚𝐜𝐤 🗣
(@jackwilsonbcfc) reported
from
Birmingham, England
@England @JackGrealish @bt_uk Played crap
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Emma Price
(@Pricey2404) reported
from
Coventry, England
@bt_uk No, thank you. Damage has already been done and I will be cancelling any services I have with BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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me
(@welsh_girlie) reported
@bt_uk hi. I’m trying to find where online I can cancel my mobile plan. Contract is up this month. Can’t get through my ringing.
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Lynette Nusbacher
(@Nusbacher) reported
@bt_uk Because the underground engineer is from out-of-area, Will had no way to contact them. Will was assured by @bt_uk that customer (me) had a working router and land line, even though Will could see that it was nonsense.
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Nicola D
(@ndifrancesco) reported
@avvabanana @bt_uk Having the same problem but told they have no mini hubs left 😕
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BielsaBub
(@BubBielsa) reported
@bt_uk Trying to make landline calls - the network is currently busy - WTAF?
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Tim Deakin
(@TimDeakin4) reported
@btbusinesscare We just need our phone and internet reconnecting due to a fault! It’s costing iur company £10,000’s in lost revenue! Unbelievably bad service!!!! Truly awful
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P to the G
(@peteypigleg) reported
@bt_uk I never opted in and the end of their life was 30 years ago! FYI I haven’t been a BT customer for 25 years.
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David Pick
(@davidpick1987) reported
@Charlieannejoe @LauraPidcock The vast majority of zero hour workers are not getting 1 hour per week, let’s be clear on that. In my youth I had a zero hour contract for @bt_uk through an agency and I never worked less than full time.
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Anwar Hussain
(@nw1gunner) reported
@BTCare @BTGroup complaint ref: vol013-604902610583 a very poor and negative customer experience this after very poor broadband service. I would not recommend #bt to anyone anymore. 👎👎👎
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Sandra Salter
(@sandie181) reported
@bt_uk What a dreadful service you provide! Intermittent broadband for days. Received no help whatsoever. Time to move providers I think!
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AvvaBanana
(@avvabanana) reported
@bt_uk There is an issue with the connection outside my house. My biggest issue is that no one bothered to tell me, I was still getting emails and texts telling me someone was coming today, and I find it ridiculous that no one can sort the issue until mid September (1/2)