BT (British Telecom)

BT (British Telecom) Outage Report in Kenilworth, Warwickshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kenilworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kenilworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kenilworth, Warwickshire, England 02/23/2025 10:10

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kenilworth, Warwickshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Solihull, Rugby, Nuneaton, Royal Leamington Spa, Coventry, Warwick and Alcester.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomSolihull Wi-fi
United KingdomRugby Internet
United KingdomBirmingham Internet
United KingdomSolihull Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kenilworth, England

Latest outage, problems and issue reports in Kenilworth and nearby locations:

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • motoringjourno Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England

    @theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • motoringjourno Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England

    @PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • tubaheromark Mark Steele (@tubaheromark) reported from Balsall Common, England

    @bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog

  • satyapd69 Satya Dubey (@satyapd69) reported from Royal Leamington Spa, England

    @bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sepideh_uk sepideh (@sepideh_uk) reported

    @bt_uk your employer added a new product to my account fraudulently and you are charging still me for it and won't cancel it despite me calling few times. When will you cancel and refund my money

  • starfish159 Starfish (@starfish159) reported

    @zJiiinxed @btsportfootball @btsport Yep, can’t connect via wifi. Seems to work using mobile data. Thought it was my wifi but loads of people having the same issue

  • FootyThoughts0 @FootyThoughts (@FootyThoughts0) reported

    Whats happening with @btsport app? I pay £20 a month to watch, been nor premier league for 2 weeks now its not working!!! Help 😡

  • HerveSaddam Saddam (@HerveSaddam) reported

    @btsport fix the app. You have 7 mins

  • A9Mac Aaron Mclean (@A9Mac) reported

    Big 2nd half needed by Man Utd. Out played, out worked out classed by Watford in the 1st half and are lucky to only be 2-0 down. A 2nd half like the 1st will heap way more pressure on OGS than the 2-0 defeat to Man City did. #WATMUN #BTSport

  • starfish159 Starfish (@starfish159) reported

    @btsport is there an issue with bt sport? Can’t connect via tv or mobile app

  • ryanbridgewater Ryan Bridgewater (@ryanbridgewater) reported

    @bt_uk im trying to pay my bill online and but your MYBT website has been down for 24 hours along with the app!

  • zJiiinxed Raj (@zJiiinxed) reported

    @btsportfootball @btsport Is your bt sport app down?

  • AttilaSzakacs1 Attila Szakacs (@AttilaSzakacs1) reported

    @btsportfootball @btsport £92 per month the sports channels are not working 40 minutes on the line nobody to speak to Internet **** what's the point paying you ?

  • goad316 Goadie🤨 (@goad316) reported

    @bt_uk is there an issue with the Email services today? My Grandmother is saying she can't send or receive emails on any of her devices