BT (British Telecom) outages and service status in Hockley Heath, England

Problems in the last 24 hours in Hockley Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hockley Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Coventry, Smethwick, West Bromwich, Warwick, Solihull, Oldbury, Redditch, and Royal Leamington Spa.

City	Problem Type	Report Time
Birmingham	Total Blackout	10 hours ago
Birmingham	Internet	17 hours ago
Birmingham	Internet	17 hours ago
Coventry	Internet	1 day ago
Birmingham	Internet	2 days ago
Birmingham	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hockley Heath, England

Latest outage, problems and issue reports in Hockley Heath and nearby locations:

• 
  Sally (@the_beanster) reported 2 minutes ago from Birmingham, England

  @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

• 
  Bear Bookshop (@bookshop_bear) reported 3 minutes ago from West Bromwich, England

  Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

• 
  Joanne Whitfield (@TweetyPie100) reported 6 minutes ago from Solihull, England

  @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

• 
  Gray Schofield (@gray_schofield) reported 9 minutes ago from Birmingham, England

  @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

• 
  Suzanne J S (@chickenruby) reported 11 minutes ago from Solihull, England

  Dear @bt_uk do you really think people live in fear of their internet going down?

• 
  Matty Larsen (@mattylarsen2) reported 12 minutes ago from Halesowen, England

  @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

• 
  Matthew James (@matthewrobbo6) reported 12 minutes ago from Coventry, England

  Can you stop saying picture and picture during #WWENXT because its not true if it was this match would be carrying on not watching adverts And if its just for the USA Network that's not far for those like myself who can't have the USA Network but watch on #BTSport @WWENXT

• 
  Melissa Graham 🇪🇺 (@Melsworldtravel) reported 13 minutes ago from Solihull, England

  @bt_uk Loads of issues with Sky but BT are no better!

• 
  Alex Beech (Artful Codger) (@SandyBeech43) reported 15 minutes ago from Hockley Heath, England

  @bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.

• 
  Matthew James (@matthewrobbo6) reported 19 minutes ago from Coventry, England

  So what did I miss when @btsport @btsportwwe cut out on the main event of @WWENXT ? Thanks again #BTSport #WWENXT

• 
  Edmund Lawrence (@edmundmlawrence) reported 21 minutes ago from Coventry, England

  @btsport predictable useless support on logging in to app from by sport. It’s weird how their systems for taking money always work, their systems from broadcasting sport don’t. Funny that.

• 
  Kim tucker (@IamKimTucker) reported 30 minutes ago from Coventry, England

  @btbusinesscare Dont waste your time. Our business has been without any service for 9 days now. Your engineer couldn't be arsed to turn up yesterday for the booked appointment . Your customer service is crap

• 
  Joanne Whitfield (@TweetyPie100) reported 31 minutes ago from Solihull, England

  @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

• 
  Alex Newbury (@AlexNewbury) reported 32 minutes ago from Birmingham, England

  @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

• 
  Litter Watch (@Litterwatch1) reported 33 minutes ago from West Bromwich, England

  @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

• 
  Bear Bookshop (@bookshop_bear) reported 37 minutes ago from West Bromwich, England

  @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

• 
  Stuart Millard (@Stuart_H21) reported 42 minutes ago from West Bromwich, England

  Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

• 
  Nas Mahmud (@M5Mahmud) reported 45 minutes ago from Birmingham, England

  @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

• 
  KSG (@HalloweenBaeb) reported 54 minutes ago from Redditch, England

  Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

• 
  Alex Newbury (@AlexNewbury) reported 60 minutes ago from Birmingham, England

  @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john conner (@johnconner05) reported 3 minutes ago

  @bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL

• 
  Tom Chapman 🐀 (@TomChap) reported 3 minutes ago

  @bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 5 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

• 
  James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported 8 minutes ago

  @bt_uk I would like to discuss a small issue with my bill.

• 
  Mark Haynes (@IQuitMuskspace) reported 9 minutes ago

  .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.

• 
  Mini67!x (@jellywellys99) reported 10 minutes ago

  @bt_uk I have tried to do it on my account even downloaded the app but nowhere to do it it just sends you round and round in circles I am a new customer today this isn't looking good so far

• 
  Andy250 (@Ministryofmess) reported 12 minutes ago

  @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

• 
  nicolas mcmillan (@herbie963) reported 15 minutes ago

  @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.

• 
  Titch (@XxTitch92xX) reported 17 minutes ago

  @BasilTheGreat Well then it will be no more internet for me. Im not going to back down to their demands, plus ill save money for having to pay for the internet. So i guess @bt_uk and others will be pissed at the loss of money. I wont be the only one it will be millions if not billions.

• 
  Bilal Ahmed (@Bilalahmadjj) reported 17 minutes ago

  @bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup