BT (British Telecom)

BT (British Telecom) Outage Report in Hockley Heath, Solihull, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hockley Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hockley Heath, Solihull, England 12/13/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hockley Heath, Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Coventry, Oldbury, Solihull, West Bromwich, Smethwick, Halesowen, Royal Leamington Spa, Kenilworth, Bromsgrove and Stratford-upon-Avon.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomCoventry Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hockley Heath, England

Latest outage, problems and issue reports in Hockley Heath and nearby locations:

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • Stuart_Linnell Stuart Linnell MBE (@Stuart_Linnell) reported from Coventry, England

    @deparker87 @ianoliver @btsport Awful, isn’t it?

  • RobPlaister Rob Plaister (@RobPlaister) reported from Dorridge, England

    Hey @btsport this is awful

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @btsport why does BT not have application support on LG smart TV's ??

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Solihull, England

    @btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @bt_uk is there a problem with the BT email app ?

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • chickenruby Suzanne J S (@chickenruby) reported from Solihull, England

    Dear @bt_uk do you really think people live in fear of their internet going down?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • edmundmlawrence Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @btsport predictable useless support on logging in to app from by sport. It’s weird how their systems for taking money always work, their systems from broadcasting sport don’t. Funny that.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • cameronscotferg CameronWHUFC (@cameronscotferg) reported from Warwickshire, England

    @bt_uk what is the fix for the PS5 BT App?? It’s just on for 20 seconds and then freezes…Need a fix before tonight! Shocking!!

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Coleshill, England

    @bt_uk Is the internet down in B72 until Thursday?

  • matthewrobbo6 Matthew James (@matthewrobbo6) reported from Coventry, England

    So what did I miss when @btsport @btsportwwe cut out on the main event of @WWENXT ? Thanks again #BTSport #WWENXT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • realutd_spot The Real United Spot⚽✳️ (@realutd_spot) reported

    Solskjaer "Both goals should've been closed down quicker - the first one definitely and the second one we should manage to stop the cross. You always look at goals conceded, what we should've or could've done better." #mulive @btsport

  • DaveFlower6 Dave Flower (@DaveFlower6) reported

    @NicolaUni @bt_uk @BBCWatchdog Feel your pain Nicola , worst customer service ever. Good luck with sorting yours 👍 hopefully BBC Watchdog will jump on this , we can’t be the only ones.

  • realutd_spot The Real United Spot⚽✳️ (@realutd_spot) reported

    Solskjaer "Both goals should've been closed down quicker - the first one definitely and the second one we should manage to stop the cross. You always look at goals conceded, what we should've or could've done better." #mulive @btsport

  • DaveFlower6 Dave Flower (@DaveFlower6) reported

    @NicolaUni @bt_uk @BBCWatchdog Feel your pain Nicola , worst customer service ever , good luck with the yours 👍

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • Derailed_by_me 🖤🤶🏻Kelly Hetherington🤍🦌 (@Derailed_by_me) reported

    @bt_uk @WeAreOpenreach @OpenreachHelp any help on this please???

  • Franky_le_tanky anon (@Franky_le_tanky) reported

    @EE @btsport Hi. I got an iPad on ee from Santa and trying to activate the 3 months bt sport but unable to retrieve my pin. could you help me please

  • mitchellware99 Mitch (@mitchellware99) reported

    Glenn hoodle is the worst commentator there’s ever been @btsport get rid

  • CYNTHIA_DJMVP QUEEN DJ (@CYNTHIA_DJMVP) reported

    @bt_uk We’re still without service as the fibre to home team are off. We’ve had to hotspot.

  • BeeNubian NubianQueenBee (@BeeNubian) reported

    @bt_uk My BT signal is awful, I have an average of 3 engineers visit a year. It would be more if I worked from home.