BT (British Telecom) outages and service status in Hockley Heath, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Hockley Heath, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 27, 8:17 PM GMT+1.
- Internet (63%)
- Wi-fi (24%)
- Total Blackout (6%)
- E-mail (5%)
- Phone (2%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hockley Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hockley Heath, England
The most recent BT (British Telecom) outage reports came from the following cities: Smethwick, Oldbury, Birmingham, Coventry, Royal Leamington Spa, Solihull, and Stratford-upon-Avon.
| City | Problem Type | Report Time |
|---|---|---|
 Smethwick
|
Internet | 1 hour ago |
|
Oldbury
|
Internet | 1 day ago |
|
Oldbury
|
Wi-fi | 2 days ago |
|
Birmingham
|
Internet | 2 days ago |
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Birmingham
|
Internet | 2 days ago |
|
Birmingham
|
Internet | 2 days ago |
Nearby cities with recent reports
11 recent signals
6 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Hockley Heath, England
Latest outage, problems and issue reports in Hockley Heath and nearby locations:
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Stuart Linnell MBE (@Stuart_Linnell) reported from Coventry, England@deparker87 @ianoliver @btsport Awful, isn’t it?
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King Of Ink Land ® (@king_body_art) reported from Birmingham, England@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, EnglandInternet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE
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Jozef Koztelo (@jokers_tailor) reported from Birmingham, EnglandCan you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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Steve Welton (@SteveWelton1) reported from Stratford-upon-Avon, England@England @bt_uk @JackGrealish Reasonable player, gets fouled so much because he doesn't release the ball early enough. My big gripe is his shin pads or the lack of. Sending such a bad message through to youngsters. #shinpadssavecareers
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Suzanne J S (@chickenruby) reported from Solihull, EnglandDear @bt_uk do you really think people live in fear of their internet going down?
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Jess (@jhavfc) reported from Birmingham, EnglandReally annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.
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FI Hornet Joe (@JEtchells88) reported from Coventry, EnglandIt baffles me how little the @btsport commentary team know about #Atalanta, saying surprise lead, potential upset etc. Have they not watched this Atalanta side? They’re a very very good team!! And #PSG have a poor record in the #UCL and are missing key players. Do your research??
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Hugh Foden (@HughFoden1) reported from Royal Leamington Spa, England@bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Ron Morgan (@Morganron) reported from Coleshill, England@bt_uk is there a problem with the BT email app ?
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, EnglandIs anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱
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Tony Neat (@tonyneat) reported from Birmingham, England@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Scott Logan (@slogan1980) reported from Birmingham, England@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, EnglandStill having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
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Matthew James (@matthewrobbo6) reported from Coventry, EnglandSo what did I miss when @btsport @btsportwwe cut out on the main event of @WWENXT ? Thanks again #BTSport #WWENXT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stockport871 (@stockport871) reported@bt_uk It’s linked to a vulnerability issue, reel feee to direct message me, the reason I can’t call is on the account.
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk Still can't get this problem fixed. Spent an hour on the phone yesterday, was promised a call back today at 3pm. No-one rang. Back on hold again. What do I do?
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Ian Robson (@GFX2001) reportedThe BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk
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Simon Smith (@Simoncitizen) reported@Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?
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Graeme Davis (@GraemeDavis) reported@bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.
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John Richards (@Johnty14) reportedso @bt_uk after no real support over your dm’s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. It’s not transferred to their next of kin. We gave notice with the bereavement team
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Vicky Johnson (@VicJohnson04) reported@skytv £39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer
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Grub Street Publishing (@grub_street) reported@bt_uk So I have filed a complaint its number is N150511-151190. And guess what you are now threatening to disconnect us when in fact we dont have a service with you and haven't since March. So what are you going to disconnect! You are a JOKE
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Gizmo (@Gizmo83508413) reported@bt_uk Does it on multiple browsers and devices. Look like the website has a problem, rather than me. As it’s your website maybe you should be contacting the technical team? Just a thought, like
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Kenta (@nemurikyosirou) reported@bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.