BT (British Telecom)

BT (British Telecom) Outage Report in Hockley Heath, Solihull, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hockley Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hockley Heath, Solihull, England 03/28/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hockley Heath, Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Warwick, Coventry, Solihull, Rowley Regis, Stratford-upon-Avon, Bromsgrove and Smethwick.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hockley Heath, England

Latest outage, problems and issue reports in Hockley Heath and nearby locations:

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @bt_uk is there a problem with the BT email app ?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Coleshill, England

    @bt_uk Is the internet down in B72 until Thursday?

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • cameronscotferg CameronWHUFC (@cameronscotferg) reported from Warwickshire, England

    @bt_uk what is the fix for the PS5 BT App?? It’s just on for 20 seconds and then freezes…Need a fix before tonight! Shocking!!

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • jimburbs James Burberry (@jimburbs) reported from Coventry, England

    @BTCare @bt_uk Credit where credit is due. Two technical faults - one with line, other with broadband. Quicker to get through and Neil was very helpful in identifying the issue and stayed on the line to check solution worked.

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • RobPlaister Rob Plaister (@RobPlaister) reported from Dorridge, England

    Hey @btsport this is awful

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @btsport why does BT not have application support on LG smart TV's ??

  • Stuart_Linnell Stuart Linnell MBE (@Stuart_Linnell) reported from Coventry, England

    @deparker87 @ianoliver @btsport Awful, isn’t it?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • matthewrobbo6 Matthew James (@matthewrobbo6) reported from Coventry, England

    So what did I miss when @btsport @btsportwwe cut out on the main event of @WWENXT ? Thanks again #BTSport #WWENXT

  • chickenruby Suzanne J S (@chickenruby) reported from Solihull, England

    Dear @bt_uk do you really think people live in fear of their internet going down?

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • thebobbetto Robert Mellor (@thebobbetto) reported

    @bt_uk says as a BT broadband customer you can access bt WiFi anywhere - utter rubbish! Hasn't worked at 5 places...

  • Tom_Griffin1 Tom Griffin ♿️ (@Tom_Griffin1) reported

    @bt_uk In my experience the system doesn't work.

  • dissposablehero Dissposablehero (@dissposablehero) reported

    @bt_uk My hybrid router only has one bar of signal (and that's after I bought my own antennas, before it didn't get any signal at all). Is there anything else I can do to improve signal? Tried a couple other places in the house but no joy. Worried it won't work when we need it to.

  • craigrees0 Craig Rees (@craigrees0) reported

    Another fingertips to the ball in the air being penalised and even yellow carded #SALvLEI @btsport @ugomonye I reckon I'm vindicated in my point about Basset not being in position to catch ball in the Liebenberg incident.

  • duceydan Danny Duce (@duceydan) reported

    @bt_uk awful service. No internet again and engineer failed to turn up to schedule appointment

  • MikelGunners Dave Robins (@MikelGunners) reported

    @bt_uk If there’s a power cut in our area it usually knocks out the BT line and EE signal

  • CheifBowl Andy Craig (@CheifBowl) reported

    @LeicesterTigers @btsport your commentary garbage all came from rubbishkick again

  • mako05093289 mako (@mako05093289) reported

    @England @btsport England won’t win anything English players never like each other we seen before last time in Euro 2016 Rooney fighting with with other players this is England always been .

  • smotyndu Jeff Davies (@smotyndu) reported

    @bt_uk But my Business broadband is broken DESPITE your dongle and you’re not sending me an engineer till Monday pm - NOT GOOD ENOUGH

  • thegraycat thegraycat (@thegraycat) reported

    @bt_uk Is there any update on when the 2.4 vs 5GHz cross talk issues are going to be resolved after the last firmware update on the Smart Hub 2?