BT (British Telecom) Outage Report in Hockley Heath, Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hockley Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Hockley Heath, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Solihull, Coventry, West Bromwich, Bromsgrove, Oldbury, Redditch, Royal Leamington Spa, Stratford-upon-Avon, Warwick, Rowley Regis and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
||
| Solihull |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hockley Heath, England
Latest outage, problems and issue reports in Hockley Heath and nearby locations:
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Onkar 'Kari' Singh
(@1OnkarSingh) reported
from
West Bromwich, England
Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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JP
(@PervaizJasim) reported
from
Birmingham, England
I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing
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Luke Anthony Hopkins
(@LukeyHop) reported
from
Coventry, England
@btsport shit service as per usual from yourselfs, can see anywhere where you advertise takes 4hours to get the service on...
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Walty
(@waltygb) reported
from
Balsall Common, England
Just phoned to cancel my @btsport subscription that over the years has crept up from £20 to over £35 per month and was immediately offered a reduced rate of £20 pm !!! @MartinSLewis I cancelled anyway
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Richard Gledhill
(@RichardGledhill) reported
from
Lighthorne, England
@bt_uk Hmm, so you've done exactly what I asked you not to do which is just send me a link to the help page which has no web chat on it...
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Sally
(@the_beanster) reported
from
Birmingham, England
@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.
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Litter Watch
(@Litterwatch1) reported
from
Birmingham, England
@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
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Jamz
(@Jamz121) reported
from
Birmingham, England
@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
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Ant G
(@antjpg) reported
from
Warwick, England
Looks like I may need to get rid of #youview as they are stopping app support. No, I’m not a @bt_uk subscriber. #rubbish @YouViewSupport
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Cj Joiner
(@Cj_covblaze) reported
from
Keresley, England
@CraigWood_ @btsport Ah bad luck. A lot of their plans include it on small screen with an £8 upgrade to use it on your TV. Most don’t know it though
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Scott Logan
(@slogan1980) reported
from
Birmingham, England
@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
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Leamington Wolves
(@LeamWolves) reported
from
Whitnash, England
All season ticket holders should have access to watch their teams home games in my opinion. Poor effort from @premierleague @skysports and @btsport. And yes I know they don’t give a ****!
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jackie toulson 🌈
(@jackietoulson) reported
from
Coventry, England
@hollietoulson @bt_uk Poor nan she was so happy that it was getting switched on today. She’s going to be really upset to hear that it’s now not.
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
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Natasha
(@TheNatashaDulay) reported
from
Whitnash, England
Hey @bt_uk super dissatisfied with poor customer services... not only have we had 5 engineers out over the past 8 months trying to fix issues with our broadband that cuts out continuously and never holds out the guaranteed speeds,
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie
(@charb009) reported
It shows how stupid the @btsport pundits and commentators are when they praise Lampard for actually making Chelsea worse. They would batter Potter if he produced a performance like that.
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DC63
(@delboy200963) reported
Once again Steve Mcmanaman’s co commentary on @btsport an absolute joke. Chelsea have kept Madrid quiet 😳😳😳 was it not for poor finishing it would be about 6-0. What a 🤡
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Julian Tear
(@TearJulian) reported
@bt_uk @fiftyminus2 @jazzaoxon I heartily recommend that you leave BT. I’ve been having problems with the broadband for literally years. They say they’re going fix everything but never ever do. It’s an absolutely appalling company.
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Sarah 🏴 🇪🇺
(@sarahstephens08) reported
@bt_uk Shocking to see b'band increases of £13 per month since April for my deceased mother's account. @Ofcom Ours of £8.05 was bad enough but nothing you can do apparently that won't involve a 24 mth contract & £100s in early release
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Edd R-W
(@EddRhodesWinsor) reported
When will @ChelseaFC learn that Cucurella is incompetent at reading a game! Poor decision by Chilly but where ******** is Cucurella going?! Stop playing him! He's a liability and hurts the team tactically #UCL #madche #btsport
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Emma
(@E_Rex13) reported
@bt_uk I have been reporting slow speeds and loss of connection for weeks now and nothing has been done to rectify it. The only change is that my payment has shot up over 10% 😡
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sanjay
(@sanjay48198293) reported
@bt_uk my broadband is not working what is going on been with out it since last Thursday
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‘Big Topps
(@ThopesSolz) reported
@bt_uk This is not the service I'm paying for It's totally so bad tonight Kindly fix up ...... can't work, and I have a deadline
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Julian Tear
(@TearJulian) reported
@bt_uk @SteviePG83 Nice replys are the only thing that BT are able to achieve. The broadband service that I’ve endured is completely unacceptable.
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Naki
(@NakisisaTheLion) reported
@1confucious @PleasantKenobi @bt_uk I genuinely think some of Sky’s tech support team couldn’t switch a compute on some days some of the conversations I’ve had with them in the past. Some of them are amazing however and just get everything sorted. Luck of the draw with that one.