BT (British Telecom)

BT (British Telecom) Outage Report in Hockley Heath, Solihull, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hockley Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hockley Heath, Solihull, England 06/05/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hockley Heath, Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Alcester, Coventry, Warwick, Solihull, Oldbury and Stratford-upon-Avon.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham E-mail
United KingdomAlcester E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Hockley Heath, England

Latest outage, problems and issue reports in Hockley Heath and nearby locations:

  • jimburbs James Burberry (@jimburbs) reported from Coventry, England

    @BTCare Webmail down again - tried on two PC’s and three internet search engines. Any reason for this? Receiving them fine, just cannot send.

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • SteveWelton1 Steve Welton (@SteveWelton1) reported from Stratford-upon-Avon, England

    @England @bt_uk @JackGrealish Reasonable player, gets fouled so much because he doesn't release the ball early enough. My big gripe is his shin pads or the lack of. Sending such a bad message through to youngsters. #shinpadssavecareers

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • matthewrobbo6 Matthew James (@matthewrobbo6) reported from Coventry, England

    Can you stop saying picture and picture during #WWENXT because its not true if it was this match would be carrying on not watching adverts And if its just for the USA Network that's not far for those like myself who can't have the USA Network but watch on #BTSport @WWENXT

  • matthewrobbo6 Matthew James (@matthewrobbo6) reported from Coventry, England

    I don't know anybody else had a problem with their @btsport yesterday At 1am when #WWENXT Was spose to start it wasn't on the TV & 20 minutes into the opening match was missed and when you want to watch a wrestling show specially NXT You would like to watch it from the start

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • JEtchells88 FI Hornet Joe (@JEtchells88) reported from Coventry, England

    It baffles me how little the @btsport commentary team know about #Atalanta, saying surprise lead, potential upset etc. Have they not watched this Atalanta side? They’re a very very good team!! And #PSG have a poor record in the #UCL and are missing key players. Do your research??

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • Pricey2404 Emma Price (@Pricey2404) reported from Coventry, England

    Well @bt_uk after being a loyal customer for several years and wanting to manage my finances, so looking to cancel some services, I would have thought you would have tried to keep my custom, however, no such thing happened. In fact the opposite. Rude and lacking care #lostcustom

  • DiDav246 Diane Davies (@DiDav246) reported from Coventry, England

    @bt_uk my friends business is reliant on BT for card machine security etc and yet he still can’t get someone to come out to fix until Monday Not a good service

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • IamKimTucker Kim tucker (@IamKimTucker) reported from Coventry, England

    @btbusinesscare And the end result will be bugger all 9 days with no service. Crap customer care

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • Pricey2404 Emma Price (@Pricey2404) reported from Coventry, England

    @bt_uk No, thank you. Damage has already been done and I will be cancelling any services I have with BT

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • BurpTheWorm David Mayor (@BurpTheWorm) reported from Coventry, England

    @BTCare hi BT are you having problems with email accounts

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • IamKimTucker Kim tucker (@IamKimTucker) reported from Coventry, England

    @btbusinesscare Dont waste your time. Our business has been without any service for 9 days now. Your engineer couldn't be arsed to turn up yesterday for the booked appointment . Your customer service is crap

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IanWall01470793 Ian Wallace (@IanWall01470793) reported

    @therevdrich @bt_uk Feel your pain bt must by a country mile be the worst

  • stephendry stephen dryburgh (@stephendry) reported

    @chris_sutton73 Poor from a @btsport pundit. Can’t drop his bitterness for one night. #lacksclass

  • ETSGhana Explorers Travel Solutions (@ETSGhana) reported

    English commentators and pundits and their biases towards other teams is becoming a real problem for football @btsport needs to talk to them Frankfurt deserved winners

  • JimHanner Jim (@JimHanner) reported

    @bt_uk I lost my broadband about half an hour ago. SL2 area. Router is flashing purple. I can't check your service page as I don't have a landline. Thanks for any help.

  • RobjHen77 Rob Henderson (@RobjHen77) reported

    @bt_uk I was out yesterday so not working at home. I’ll see how today goes and let you know!

  • jazzie_boa Jasmine Turner (@jazzie_boa) reported

    @bt_uk Why is my internet so bad paid extra to have the gaming package and I can’t even watch sky go without it freezing and cutting out and to top it off the my BT app just crashes. Happy to put my bill up but can’t even offer a stable broadband!

  • 12Peteking PNW Pete (@12Peteking) reported

    How has this game been ferocious and tightly fought. Rangers have been as quiet as their fans and been lucky so far. Poor poor biased commentary from @btsport

  • fatherchrismix Chris (@fatherchrismix) reported

    @bt_uk There’s a fault with the BT network which has left me without internet since yesterday. I’ve been advised that you aim to have fixed this by 23:59 on 23/05. We’re unable to work/do school work during that time. Is that the best you can do? Why does it need to take so long?

  • beckyelsworthxx Rebecca Elsworth (@beckyelsworthxx) reported

    @bt_uk appears my last tweet has been deleted… strange. I’ll reiterate no service after two weeks, constant lies, products sent to addressed hundreds of miles away….where is the customer service? Still waiting for an explanation.

  • amyeddy Amy Eddy (@amyeddy) reported

    @bt_uk our internet keeps not working and I’ve tried to call and keep getting cut off. Can you help please?