BT (British Telecom) Outage Report in Hockley Heath, Solihull, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hockley Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hockley Heath, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Royal Leamington Spa, Bromsgrove, Redditch, Oldbury, Smethwick, Stratford-upon-Avon, Coventry and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Hockley Heath, England
Latest outage, problems and issue reports in Hockley Heath and nearby locations:
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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𝐉𝐚𝐜𝐤 🗣
(@jackwilsonbcfc) reported
from
Birmingham, England
@England @JackGrealish @bt_uk Played crap
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Emma Price
(@Pricey2404) reported
from
Coventry, England
Well @bt_uk after being a loyal customer for several years and wanting to manage my finances, so looking to cancel some services, I would have thought you would have tried to keep my custom, however, no such thing happened. In fact the opposite. Rude and lacking care #lostcustom
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Kim tucker
(@IamKimTucker) reported
from
Coventry, England
@btbusinesscare And the end result will be bugger all 9 days with no service. Crap customer care
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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Ben
(@BaconBanks) reported
from
Warwickshire, England
@bt_uk @BT anyone else having an awful time with BT at the moment? Seem to never get through on the phone, chat service on the app is down and when they do say they'll deliver a service THEY DON'T I'm also having difficulty getting through to them on Facebook WHAT'S GOING ON BT?
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David Mayor
(@BurpTheWorm) reported
from
Coventry, England
@BTCare hi BT are you having problems with email accounts
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Stuart Millard
(@Stuart_H21) reported
from
West Bromwich, England
@bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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Stuart Millard
(@Stuart_H21) reported
from
West Bromwich, England
Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.
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Kim tucker
(@IamKimTucker) reported
from
Coventry, England
@btbusinesscare Dont waste your time. Our business has been without any service for 9 days now. Your engineer couldn't be arsed to turn up yesterday for the booked appointment . Your customer service is crap
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Steve Welton
(@SteveWelton1) reported
from
Stratford-upon-Avon, England
@England @bt_uk @JackGrealish Reasonable player, gets fouled so much because he doesn't release the ball early enough. My big gripe is his shin pads or the lack of. Sending such a bad message through to youngsters. #shinpadssavecareers
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Hugh Foden
(@HughFoden1) reported
from
Royal Leamington Spa, England
@bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!
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Chris Ballard
(@C_Ballard90) reported
from
Studley, England
@bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?
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Emma Price
(@Pricey2404) reported
from
Coventry, England
@bt_uk No, thank you. Damage has already been done and I will be cancelling any services I have with BT
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Matthew James
(@matthewrobbo6) reported
from
Coventry, England
Can you stop saying picture and picture during #WWENXT because its not true if it was this match would be carrying on not watching adverts And if its just for the USA Network that's not far for those like myself who can't have the USA Network but watch on #BTSport @WWENXT
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LeeP
(@leep777) reported
from
Birmingham, England
Red round numbers not working #BTSport
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Strings
(@mxtch98) reported
from
Birmingham, England
@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@bt_uk my friends business is reliant on BT for card machine security etc and yet he still can’t get someone to come out to fix until Monday Not a good service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pi55artist
(@pi55artist) reported
@btsport If you sign up to show their games I cancel my BT sport subs
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Olúwaseun Òginni™🇨🇦
(@oginnite) reported
@officialgbegbin Everything is about Money. Sincerely, I would love the Monopoly of SKYSPORT, DSTV, BTSport, BEINSport etc to be broken.
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.
(@conradrancid) reported
@btsport @chris_sutton73 **** statement. No substance or commitment to opposition whatsoever.
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Chunks
(@hemarookworst) reported
@Strippin @btbusinesscare @BTBusiness That seems obnoxiously on brand and they need to get their sh*t together. Horrible. Hope this gets sorted soon :/
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White Haywood Farm
(@WhiteHaywoodFm) reported
Hello @bt_uk @BTCare why is it impossible to have a landline only to elderly parents property? Never had broadband, don't want it, can't afford paying for it just to get phone line? Upset/stressed elderly couple who have been loyal bt customers
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MainManMané
(@SheikhSadio) reported
@btsport you're only talking now cuz your licenses & profits are in jeopardy. stfu it's never been about fans
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OmoAkanni✊
(@emeraldjay_8678) reported
@SkySports and @btsport are basically doing there best to protect there own TV right and keep charging big fee on views per match.. Also I see I have been able to see some of your videos concerning this issue but I was never allowed to see those before..
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Julie (Troo)
(@ThisIsTroo) reported
@WolfSkullJack @bt_uk That's some truly amazing customer service they have going...
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HolBolDoArt🏳️🌈
(@HolBolDoTweet) reported
@WolfSkullJack @bt_uk I swear every UK ISP is just the worst in their own special ways
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Mhurgle (Zappa d'Killa-Kloon)
(@mhurgle) reported
@Strippin @btbusinesscare @BTBusiness Ought to sue them for dereliction of service or something at this point.