BT (British Telecom) outages and service status in Hockley Heath, England
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Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Hockley Heath, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 7, 1:02 PM GMT+1.
- Internet (76%)
- Total Blackout (7%)
- Wi-fi (7%)
- Phone (7%)
- E-mail (2%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hockley Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hockley Heath, England
The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Solihull, Stratford-upon-Avon, West Bromwich, Warwick, and Coventry.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Total Blackout | 4 hours ago |
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Birmingham
|
Internet | 16 hours ago |
|
Oldbury
|
Internet | 1 day ago |
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Birmingham
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 4 days ago |
|
Birmingham
|
Total Blackout | 4 days ago |
Nearby cities with recent reports
4 recent signals
3 recent signals
1 recent signals
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BT (British Telecom) Issues Reports Near Hockley Heath, England
Latest outage, problems and issue reports in Hockley Heath and nearby locations:
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Steve Stride (@StrideSteve) reported from Birmingham, EnglandWhy don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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Sausage Mom (@JoLouiseJordan) reported from Solihull, England@btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!
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Kelley Costigan (@KelleyCostigan) reported from Stratford-upon-Avon, England@bt_uk Hi! Not sure you can help, but maybe point me in the right direction, please. Ever since BT changed the email system, mine keeps crashing, takes ages to load & to file emails. It’s unacceptable.
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Tony Kenny (@MrT222) reported from Birmingham, England@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
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Sausage Mom (@JoLouiseJordan) reported from Birmingham, England@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Rosie 🐻 (@rosiejones665) reported from Coleshill, England@bt_uk Is the internet down in B72 until Thursday?
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James Burberry (@jimburbs) reported from Coventry, England@BTCare @bt_uk Credit where credit is due. Two technical faults - one with line, other with broadband. Quicker to get through and Neil was very helpful in identifying the issue and stayed on the line to check solution worked.
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Jasper L N Pegrum (@Jasper_Pegrum) reported from Henley-in-Arden, England@bt_uk what is going on with the Broadband in Henley-in-Arden, keeps dropping every 30 mins, been like this for over a week now - need a fix ASAP
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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Emma Price (@Pricey2404) reported from Coventry, EnglandWell @bt_uk after being a loyal customer for several years and wanting to manage my finances, so looking to cancel some services, I would have thought you would have tried to keep my custom, however, no such thing happened. In fact the opposite. Rude and lacking care #lostcustom
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England@PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Stuart Millard (@Stuart_H21) reported from West Bromwich, EnglandHaving horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.
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F A R 1 5 (@faristhowfeek) reported from Royal Leamington Spa, England@bt_uk If then stop your bullish advertising and promises to your customers. I will never buy anything from BT.
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Stuart Millard (@Stuart_H21) reported from West Bromwich, England@bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?
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Alex Beech (Artful Codger) (@SandyBeech43) reported from Hockley Heath, England@bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.
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Ant G (@antjpg) reported from Warwick, EnglandLooks like I may need to get rid of #youview as they are stopping app support. No, I’m not a @bt_uk subscriber. #rubbish @YouViewSupport
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Loads of issues with Sky but BT are no better!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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mark stratford (@stratfordmark) reported@bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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Tracy Kydd (@injuredcyclist_) reported@bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that
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Owen (@OwenJBlanche) reported@bt_uk what are you guys doing to the internet in yelland so slow and constantly not getting up to the speeds we pay for
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Steph Murray (@DerekDonkey1977) reported@bt_uk 9 engineer visits No home phone and inconsistent broadband Poor!
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Scott Weller (@ScottWeller1974) reported@bt_uk Why are you holding me to a contract you can’t even provide the service for
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Dean Hazell (@Deano01973) reported@bt_uk my phone line been down a weekend due to BT and poor customer service.
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Caroline Applepie 🇪🇺🏳️🌈🏳️⚧️🇨🇦🇮🇪 (@CarolineApplep1) reported@bt_uk Appalling service. You did not complete our installation on the 20th as promised, so we've been left with no phone, internet, and our security cameras and entry phone system are offline. Thanks
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mark stratford (@stratfordmark) reported@bt_uk Ok but as a customer that's been highly inconvenienced by @BT why dont you call me or send an email to me and we can discuss compensation? Why is it up to me to do the legwork?
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Simon Conway-Smith (@SConwaySmith) reportedIf @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!