BT (British Telecom) Outage Report in Hockley Heath, Solihull, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hockley Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Hockley Heath, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Coventry, West Bromwich, Smethwick, Solihull, Halesowen, Royal Leamington Spa, Kenilworth, Bromsgrove, Stratford-upon-Avon and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hockley Heath, England
Latest outage, problems and issue reports in Hockley Heath and nearby locations:
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Stuart Millard
(@Stuart_H21) reported
from
West Bromwich, England
Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻
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Rosie 🐻
(@rosiejones665) reported
from
Coleshill, England
@bt_uk Is the internet down in B72 until Thursday?
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Matthew James
(@matthewrobbo6) reported
from
Coventry, England
So what did I miss when @btsport @btsportwwe cut out on the main event of @WWENXT ? Thanks again #BTSport #WWENXT
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
YOUR SERVICE IS **** #btsport
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Stuart Linnell MBE
(@Stuart_Linnell) reported
from
Coventry, England
@deparker87 @ianoliver @btsport Awful, isn’t it?
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Rachel Marsh
(@RachelVMarsh) reported
from
Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@bt_uk is there a problem with the BT email app ?
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CameronWHUFC
(@cameronscotferg) reported
from
Warwickshire, England
@bt_uk what is the fix for the PS5 BT App?? It’s just on for 20 seconds and then freezes…Need a fix before tonight! Shocking!!
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Andy
(@a_Muss60) reported
from
Solihull, England
@btsport why does BT not have application support on LG smart TV's ??
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Suzanne J S
(@chickenruby) reported
from
Solihull, England
Dear @bt_uk do you really think people live in fear of their internet going down?
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
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Rob Plaister
(@RobPlaister) reported
from
Dorridge, England
Hey @btsport this is awful
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Rosie 🐻
(@rosiejones665) reported
from
Birmingham, England
@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
@btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
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Matty Larsen
(@mattylarsen2) reported
from
Halesowen, England
@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Sausage Mom
(@JoLouiseJordan) reported
from
Solihull, England
@btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🎃Mrs.Crabid 👻🎃💀Culchie🎃👩🌾 🧙🏻♀️🐭🐓🐘ॐ
(@MsProcurement) reported
@Insy812 @EE @bt_uk When one went down I had the other. Now one out, all out. And I paying through the teeth for the pleasure.
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Tim Stevens
(@TimmyStevens9) reported
My broadband has fallen off a cliff, wasn’t this bad in lockdown, sort it out, @BTCare
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Andy
(@AJT9999) reported
@bt_uk can anyone help all ?phone lines are down / chat busy. Need to speak to you b4 14:00 to stop house move disconnection today.
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Thomas Pullen
(@thomarse) reported
@bt_uk any idea when your call centres might reopen? Was waiting to be answered for 60 minutes, then cut off, called back, call centres now shut due to tech issue
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Jack Jones
(@JackInTheBox05) reported
@bt_uk hey having issue with accessing subscription channels an saying unavailable not sure why as was watching them this morning an just had new halo 3 set up
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Dave Richards
(@daibach99) reported
@bt_uk Email is a no-reply mailbox, 150 line is closed down, unable to post on forums. If I can't place an order I want to stop contract auto-renewal so I can choose another provider - is there no way for customers to contact you?
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MrBruceMan
(@MrBruceMan1) reported
@bt_uk Why is the BT help Desk closed during the hours its meant to be open?
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Emma Jones
(@emmajones1993) reported
@bt_uk can you tell me what is happening with the Internet issues in Wolverhampton please? Is the issue being sorted as it seems to be getting worse. It's affecting our business from being able to operate properly!
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DrewPoppy
(@poppylibby45) reported
@bt_uk BRAND NEW CUSTOMER - I DM'd after being cut off last night. Was cut off on the phone after a 93 mins wait! I've managed a virtual "chat" to someone who said I needed to spk to your Orders Team but they don't take calls!! What am I supposed to do!!! STILL CANNOT WORK!
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Halvarr
(@Halvurr) reported
@bt_uk Apparently my service has been stopped and I'm going to have to pay the cancellation fees? My account says I have changed my plan but I have done nothing. Now the phone lines are down and I can't seem to get in the help chat. Please help me!