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BT (British Telecom)

BT (British Telecom) outages and service status in Hockley Heath, England

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Hockley Heath, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Sep 4, 5:43 PM GMT+1.
  • 67% Internet (67%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)
  • 6% Phone (6%)
  • 4% E-mail (4%)
  • 2% TV (2%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hockley Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hockley Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Bromsgrove, Birmingham, Royal Leamington Spa, Coventry, Oldbury, West Bromwich, Smethwick, Redditch, and Halesowen.

CityProblem TypeReport Time
Bromsgrove Total Blackout 20 hours ago
Birmingham Internet 2 days ago
Birmingham Internet 3 days ago
Birmingham Total Blackout 3 days ago
Birmingham Wi-fi 5 days ago
Birmingham Total Blackout 5 days ago

Nearby cities with recent reports

Birmingham

6 recent signals

2 days ago
Bromsgrove

1 recent signals

20 hours ago
Royal Leamington Spa

1 recent signals

6 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hockley Heath, England

Latest outage, problems and issue reports in Hockley Heath and nearby locations:

  • BrummyBaggieAC
    Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • rosiejones665
    Rosie 🐻 (@rosiejones665) reported from Coleshill, England

    @bt_uk Is the internet down in B72 until Thursday?

  • Melsworldtravel
    Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • Stuart_H21
    Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • PervaizJasim
    JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • SandyBeech43
    Alex Beech (Artful Codger) (@SandyBeech43) reported from Hockley Heath, England

    @bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.

  • IamKimTucker
    Kim tucker (@IamKimTucker) reported from Coventry, England

    @btbusinesscare And the end result will be bugger all 9 days with no service. Crap customer care

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

  • C_Ballard90
    Chris Ballard (@C_Ballard90) reported from Studley, England

    @bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?

  • TweetyPie100
    Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • HalloweenBaeb
    KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • SteveWelton1
    Steve Welton (@SteveWelton1) reported from Stratford-upon-Avon, England

    @England @bt_uk @JackGrealish Reasonable player, gets fouled so much because he doesn't release the ball early enough. My big gripe is his shin pads or the lack of. Sending such a bad message through to youngsters. #shinpadssavecareers

  • Melsworldtravel
    Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • TweetyPie100
    Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • Melsworldtravel
    Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • BrumNewsPhotos
    B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • cameronscotferg
    CameronWHUFC (@cameronscotferg) reported from Warwickshire, England

    @bt_uk what is the fix for the PS5 BT App?? It’s just on for 20 seconds and then freezes…Need a fix before tonight! Shocking!!

  • TweetyPie100
    Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • nickprocter27
    Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • jxke_mx
    jake (@jxke_mx) reported from Coventry, England

    Do NOT get @bt_uk WiFi. Absolutely shocking, paying for a service which hasn’t worked since ordering in September.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alreetson
    namecantbebrank (@alreetson) reported

    @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

  • andy_gray
    andy grey (@andy_gray) reported

    @bt_uk I can’t resolve ‘online’ a phone fault. It’s for my blind 87 year old father who hasn’t got a mobile phone, internet or indeed at the moment a functioning land line. His phone is not the issue. How do I moved forward and actually speak to someone?

  • Broon374
    Davie B (@Broon374) reported

    @tpea101 @bt_uk I’m with Sky. Been with them for a number of years now and never had an issue 🤞

  • _JoshDenham
    Josh (@_JoshDenham) reported

    @bt_uk So the service is down according to the website, but nothing anywhere before logging into my account, or yourselves here, acknowledged that beforehand. When can I expect my access to the broadband to be back?

  • RMhuiris
    Roibeard Mhuiris (@RMhuiris) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more insane, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner), had their complaints rejected and told me to do so. There was nothing further they could/would do.

  • mikeseat
    Mike Seaton (@mikeseat) reported

    @bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls

  • Nunney2584
    Kati (@Nunney2584) reported

    @bt_uk Hi, my internet has been down all day and it's driving me crazy. I've unplugged and restarted the router and it still has a yellow light flashing and a red 'off' light on. I don't watch terrestrial TV, I use a fire stick for everything and I'm running out of mobile data.

  • nooneatnowhere
    noone@nowhere (@nooneatnowhere) reported

    @bt_uk you are not listening...we have done that at least 4 times now...hours on the phone every time...a complaint was made in JUNE...nothing is ever done. Everyone just blames someone else. For a "communications" company you are an utter joke.

  • euanT5
    euanT (@euanT5) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk Jim, in Scot's law you own everything from your boundary to the sky. Openreach are ***************. Speak to a lawyer. I've had similar issues.

  • iMcKenzied
    (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported

    Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me