BT (British Telecom) Outage Report in Hockley Heath, Solihull, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hockley Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Hockley Heath, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Solihull, West Bromwich, Halesowen, Coventry, Bromsgrove, Redditch and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Hockley Heath, England
Latest outage, problems and issue reports in Hockley Heath and nearby locations:
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Matthew James
(@matthewrobbo6) reported
from
Coventry, England
I don't know anybody else had a problem with their @btsport yesterday At 1am when #WWENXT Was spose to start it wasn't on the TV & 20 minutes into the opening match was missed and when you want to watch a wrestling show specially NXT You would like to watch it from the start
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jackie toulson 🌈
(@jackietoulson) reported
from
Coventry, England
@hollietoulson @bt_uk Poor nan she was so happy that it was getting switched on today. She’s going to be really upset to hear that it’s now not.
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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Kelley Costigan
(@KelleyCostigan) reported
from
Stratford-upon-Avon, England
@bt_uk Hi! Not sure you can help, but maybe point me in the right direction, please. Ever since BT changed the email system, mine keeps crashing, takes ages to load & to file emails. It’s unacceptable.
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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Richard Gledhill
(@RichardGledhill) reported
from
Lighthorne, England
@bt_uk Hmm, so you've done exactly what I asked you not to do which is just send me a link to the help page which has no web chat on it...
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Cj Joiner
(@Cj_covblaze) reported
from
Keresley, England
@CraigWood_ @btsport Ah bad luck. A lot of their plans include it on small screen with an £8 upgrade to use it on your TV. Most don’t know it though
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Leamington Wolves
(@LeamWolves) reported
from
Whitnash, England
All season ticket holders should have access to watch their teams home games in my opinion. Poor effort from @premierleague @skysports and @btsport. And yes I know they don’t give a ****!
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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FI Hornet Joe
(@JEtchells88) reported
from
Coventry, England
It baffles me how little the @btsport commentary team know about #Atalanta, saying surprise lead, potential upset etc. Have they not watched this Atalanta side? They’re a very very good team!! And #PSG have a poor record in the #UCL and are missing key players. Do your research??
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@ProjAccount) reported
@bt_uk Lisa thank you for your time, like I said I had this very problem with another company in the BT Group that provides broadband, and 2 years later same thing happened. Fool me once, shame on me. (Trying to)Fool me twice shame on you. Goodbye! God Bless!
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Dave (real not a parody account) 🏴
(@EssexRocker) reported
@bt_uk I will publicly document this. I've ended up calling back, 1 hour call to BT resulted in another failed order & being asked to call back Monday. Access service point failure, which was translated as the offer that was promoted isn't valid. 4 hrs so far. @Ofcom acceptable/happy?
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Jack
(@jackyaz) reported
@bt_uk At my wits end trying to order BT Fibre for my mum's new home. After 2 weeks we've been left with 4 separate accounts with 3-4 orders on each all auto-cancelled, replaced, & cancelled. There's an open complaint, asked for a manager to step in & been refused. Fed up. Help!
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Adrian Hancock
(@ach59) reported
. @bt_uk - we pay a fortune for BT ‘unbreakable’ WiFi - which has broken 3 times today - and EE box only clicked in once #moneyforoldrope #pathetic
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Johno
(@PapaStrider) reported
@bt_uk anyone thinking of getting a Ring doorbell to use with BT wi-fi, don’t bother. They’re not compatible. Our electrician couldn’t get it to work so I asked BT for help, which they agreed. Then an angry person called to say it won’t work & they won’t help.
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Alex
(@ProjAccount) reported
@bt_uk Incidentally I had same problem with another company in the BT Group, and that's why I migrated then to BT. Looks like birds of a feather flock together. Time to move on. I may owe you money for the service you provide, but you haven't earned my loyalty. 2/2
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Alex
(@ProjAccount) reported
@bt_uk why spend millions of ££££ to attract new customer, then fail to look after your existing ones? This is marketing 101. Ah well contract up on 21st I guess I'll say goodbye!
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Owen Fitzgerald 🇺🇦
(@BulbousGutt) reported
@OlanParkinson @EE @bt_uk That's crap. It's bad here too in another way. Since the left of the eviction ban many people have become homeless.
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Karl Graves
(@CEnd_brewmaster) reported
Rarely call out incompetence in public as not really professional but @bt_uk @BTSopenreach shambolic performance at @churchendbeer over the last few days has been quite something. Shockingly poor.
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Jayne
(@missvanillia) reported
@bt_uk @TalkTalk @MartinSLewis You have cut my 75yo mother’s phone line and cannot give her an answer when it will be restored!! She is housebound with injury and is unable to contact anyone if she needs help!! I need someone to help!!!!!