BT (British Telecom) outages and service status in Hockley Heath, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Hockley Heath, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 15, 6:06 PM GMT+1.
- Internet (81%)
- Wi-fi (14%)
- Total Blackout (3%)
- Phone (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hockley Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hockley Heath, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Coventry, West Bromwich, Redditch, Halesowen, Smethwick, and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Wi-fi | 15 hours ago |
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Birmingham
|
Internet | 2 days ago |
|
Coventry
|
Internet | 2 days ago |
|
West Bromwich
|
Internet | 2 days ago |
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Birmingham
|
Internet | 2 days ago |
|
Coventry
|
Internet | 2 days ago |
Nearby cities with recent reports
6 recent signals
2 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Hockley Heath, England
Latest outage, problems and issue reports in Hockley Heath and nearby locations:
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FI Hornet Joe (@JEtchells88) reported from Coventry, EnglandIt baffles me how little the @btsport commentary team know about #Atalanta, saying surprise lead, potential upset etc. Have they not watched this Atalanta side? They’re a very very good team!! And #PSG have a poor record in the #UCL and are missing key players. Do your research??
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Litter Watch (@Litterwatch1) reported from Birmingham, England@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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Sally (@the_beanster) reported from Birmingham, England@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, EnglandStill having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
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KSG (@HalloweenBaeb) reported from Redditch, EnglandNever get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, EnglandDoes anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
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KSG (@HalloweenBaeb) reported from Redditch, England@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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Alex Beech (Artful Codger) (@SandyBeech43) reported from Hockley Heath, England@bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.
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Scott Logan (@slogan1980) reported from Birmingham, England@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
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Andrew Sellars (@AndrewSellars79) reported from Kenilworth, England@bt_uk how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?
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Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England@theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.
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Antony Clewer (@BrummyBaggieAC) reported from Birmingham, EnglandWHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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Luke Anthony Hopkins (@LukeyHop) reported from Coventry, England@btsport shit service as per usual from yourselfs, can see anywhere where you advertise takes 4hours to get the service on...
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Rosie 🐻 (@rosiejones665) reported from Birmingham, England@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk I wish you would sort out my lack of service #shambles
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Stuart Linnell MBE (@Stuart_Linnell) reported from Coventry, England@deparker87 @ianoliver @btsport Awful, isn’t it?
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Nick Procter (@nickprocter27) reported from Birmingham, England@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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Stuart Millard (@Stuart_H21) reported from West Bromwich, England@bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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me (@shenry1972) reportedI'd like to thank @bt_uk for leaving my vulnerable elderly mother without a working phone line for almost a week and giving such atrocious customer service.
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Alex (@valdowine) reported@bt_uk we’ve been without broadband in Bramley, Guildford for 4 days now and customer service says it’s OpenReach “plans” to restore service by 31st of August? This is unacceptable.
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Rosemary Dunnill💙 (@RoseJean12) reported@ladylittler @bt_uk We had a longish power cut and lost Internet and landlines (bring back pre digital voice). Mobile on Tesco(O2), so non-existent 4g/5g signal. Would need to drive 5 miles to make a call, AND we live in a town! I fear getting older, with no car, in emergency
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Daniel Factor (@DanielFactor79) reported@DavidPi74336203 @bt_uk Refuse to pay. If they send balifts round tell them to **** off
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Steve Taylor (@stevetaylor10) reportedI have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.
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Tom Tolkien (@tomtolkien) reported@bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.
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Danyal Mustafa (@DanyalMustafa) reportedAt least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please. @btbusinesscare
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Cribby Youngs (@CribbyYoungs) reported@bt_uk Would it be courteous to advise a customer & resident of planned work installation outside of home......? No letters or planning leaflet in area..
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Sir Rob the skiving. #LBFB (@scruffiness) reported@BTBusiness @btbusinesscare , Our broadband is out, I can’t raise a fault through your website, and I can’t find a phone number to ring. Why do you think this service is worth over a £100pcm?!
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LEILA (@leeelor) reported@bt_uk hey, I’m having trouble finding my active account with you. When I log in with the email it always logs into an inactive account. Can’t find bills info etc etc. All info is my closed account before rejoining you. Can you help? Thanks.