BT (British Telecom)

BT (British Telecom) Outage Report in Hockley Heath, Solihull, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hockley Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hockley Heath, Solihull, England 05/03/2024 21:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hockley Heath, Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Coventry, West Bromwich, Royal Leamington Spa, Solihull, Warwick, Stratford-upon-Avon, Smethwick, Bromsgrove, Redditch, Alcester and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hockley Heath, England

Latest outage, problems and issue reports in Hockley Heath and nearby locations:

  • jonah_rocks8 Alex Jones (@jonah_rocks8) reported from Lapworth, England

    Is there a bigger arsehole on tv than Jermaine Jenas! Never heard such bias #THFC #ChampionsLeague #Ajax #BTSport

  • Brendinio Brendan (@Brendinio) reported from Coventry, England

    @btsport why do i bother subscribing for your service when I can get better free streams. Currently 3sec of picture then freeze for 30secs before playing another 3secs and freezing again. Normally it's a 30sec sound package on loop. Every #ucl game. Your service isn't worth it.

  • MrE1487 Mr E (@MrE1487) reported from Coventry, England

    @btsport sort out your YouTube stream!’ Biggest game, all English final terrible service!! #standardbt #itv #skysports

  • Ryan_FMTeacher The FM Teacher (@Ryan_FMTeacher) reported from Coventry, England

    First day of new @bt_uk fibre and we suffer a loss of signal. Luckily BT are sending a WiFi Mini Hub and an engineer tomorrow. One day we'll have fully functioning WiFi at a good speed 🙄

  • Adenuk mADEinbrum (@Adenuk) reported from Birmingham, England

    Sorry @btsport but every time you ask an official his opinion on a controversial issue in game it just confirms my very low view of them. For such a simple game they make it so complicated #SCHMCI

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @MatPDouglas @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles This £4 a month deal I may actually get on it for the app Damn this just worked on me

  • BearwoodNHW Bearwood Neighbourhood Watch (@BearwoodNHW) reported from West Bromwich, England

    @rizwan_jalil @SmethwickWMP @sandwellcouncil There’s a real issue across the entire area with @BTCare neglecting their phone boxes. It’s almost impossible to find out how to report issues to them. Issues in Bearwood include filthy interiors, flyposting, smashed handsets... minimal investment in their upkeep.

  • lisacb76 Lisa Batchelor (@lisacb76) reported from Coventry, England

    As if being battered by Ajax isn’t bad enough we have to listen to @jjenas8 and his dire commentary. Please @btsport turn him off 😳🙉🙊

  • Ryan_FMTeacher The FM Teacher (@Ryan_FMTeacher) reported from Coventry, England

    @bt_uk announce a new package 'complete wifi'. Yet at my house they haven't even installed fibre optic lines. Internet is horrendously slow, always has faults. WiFi in every room, you must be joking @BTCare

  • RPATS2 Richard Paterson (@RPATS2) reported from Birmingham, England

    @bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I know when I was younger I paid for the full Sky sports package to get just WWE programming as I didn't want to miss any of it You're god damn right though

  • therobbyrobster Robin J Burford (@therobbyrobster) reported from Royal Leamington Spa, England

    Day 6 with nothing from @bt_uk let’s hope we don’t get let down today or else myself and @becbluec4 will have to move back out and leave the teenagers to it .....#customersatisfaction #nointernet #purge #freeforall

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @TheMattAttackUK @knankles @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @dejkirkby Well damn I just realised this may actually be the best move for those who just want WWE

  • PaulELawless Paul Lawless (@PaulELawless) reported from Warwickshire, England

    @nakedtruthguy Spurs are way better than most .. in fact I've got a bit of paint missing in the Bathroom that looks like the Spurs emblem .. ! Earliest friends support them .. good people. I will be watching on BTsport later ..

  • youngjane77 Jane Young (@youngjane77) reported from Bromsgrove, England

    @bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!

  • henryowebster HenryoWebster (@henryowebster) reported from Royal Leamington Spa, England

    @btsport trying to watch the game! Stop with the ads for crap boxing bouts.

  • Coffeearchitect Coffee Architects (@Coffeearchitect) reported from Royal Leamington Spa, England

    @btbusinesscare I really need someone to help as our phone line is ringing but nothing except noise on the line... happens as an annual thing especially after heavy rain!

  • rubyh01 Fewtrell77 (@rubyh01) reported from Birmingham, England

    @denkmit @tommyhill33 @btsport @btsportmotogp Only problem is you don’t get @suziperry with the MotoGP video pass 🤣 #FirstWorldProblems

  • RPATS2 Richard Paterson (@RPATS2) reported from Solihull, England

    I haven't complained about my @BTCare WiFi in a while... but jesus it's bad at the moment. Absolutely no ryhme nor reason for it. Driving me ever so slightly bonkers.

  • smoon_lee Simon Lee (@smoon_lee) reported from Birmingham, England

    Hey @btbusinesscare how come ak only getting 20/5 down instead of my 70/20

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NovakEndo Novak Endo (@NovakEndo) reported

    @bt_uk your website is awful, please provide me with a direct link to the Return Equipment Request page because I've tried navigating your website for 30 mins now and can't find it. Absolute joke of a site.

  • reallyblonde Kirsten Gibson (@reallyblonde) reported

    @bt_uk I appreciate the update Dee. Can you confirm it will be an Openreach engineer that will come out to connect it and not a contractor as contractors cannot resolve this problem. Also, how will we be reimbursed automatically if you don’t know how much costs we have incurred?

  • Revinthenorth Rev James Bissett (@Revinthenorth) reported

    @sue_cord @RevMthrSamantha @bt_uk Bill = BT. The first manse had a similar multiple callout issue, only resolved by replacing about 50mbof badly frayed cable. They also put the wrong name on the account and phone book and wouldn't change it without paying cancellation fees and starting a new contract...

  • Carer26 Tony Goodger (@Carer26) reported

    been waiting for ages for #BT / @bt_uk to email me a 4 digit code. Come on guys DO IT NOW you'll feel so much better for doing some customer care!

  • dan161285 Dan 🐻🐑 (@dan161285) reported

    @bt_uk internet is down S20 6TA? Can you assist

  • waynejubb Jubba (@waynejubb) reported

    @bt_uk so engineers have just turned up and taken down telegraph pole for our street. Where was the communication to let us know the work was going ahead!

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • johnlawless33 john lawless (@johnlawless33) reported

    @bt_uk Hope you can help, reported a fault on 10th May. Had an engineer come out. He couldn't find anything and left. Been without landline ever since.

  • sue_cord Susan Cord 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@sue_cord) reported

    @RevMthrSamantha @bt_uk Once, maybe 15 years ago, we were having major problems with our phone line, which meant our dial-up (!) would drop out. This only happened when it rained. If course, when an engineer came, it was glorious sunshine, & they implied we lied. 2nd engineer rewired from house to pole

  • sue_cord Susan Cord 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@sue_cord) reported

    @RevMthrSamantha @bt_uk Bill charged us for both calls outs, despite 2nd call out fixing problem. @Revinthenorth then wrote to their CEO, after we'd spent hours on the phone. The bills, including line rental and calls, were completely written off. We moved supplier shortly after & got broadband