BT (British Telecom)

BT (British Telecom) Outage Report in Hockley Heath, Solihull, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hockley Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hockley Heath, Solihull, England 08/28/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hockley Heath, Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Halesowen, Coventry, Bromsgrove, Redditch, Solihull, Royal Leamington Spa and Rowley Regis.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomOldbury Internet
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hockley Heath, England

Latest outage, problems and issue reports in Hockley Heath and nearby locations:

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • RichardGledhill Richard Gledhill (@RichardGledhill) reported from Lighthorne, England

    @bt_uk Hmm, so you've done exactly what I asked you not to do which is just send me a link to the help page which has no web chat on it...

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • antjpg Ant G (@antjpg) reported from Warwick, England

    Looks like I may need to get rid of #youview as they are stopping app support. No, I’m not a @bt_uk subscriber. #rubbish @YouViewSupport

  • LeamWolves Leamington Wolves (@LeamWolves) reported from Whitnash, England

    All season ticket holders should have access to watch their teams home games in my opinion. Poor effort from @premierleague @skysports and @btsport. And yes I know they don’t give a ****!

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • LukeyHop Luke Anthony Hopkins (@LukeyHop) reported from Coventry, England

    @btsport shit service as per usual from yourselfs, can see anywhere where you advertise takes 4hours to get the service on...

  • TheNatashaDulay Natasha (@TheNatashaDulay) reported from Whitnash, England

    Hey @bt_uk super dissatisfied with poor customer services... not only have we had 5 engineers out over the past 8 months trying to fix issues with our broadband that cuts out continuously and never holds out the guaranteed speeds,

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • KelleyCostigan Kelley Costigan (@KelleyCostigan) reported from Stratford-upon-Avon, England

    @bt_uk Hi! Not sure you can help, but maybe point me in the right direction, please. Ever since BT changed the email system, mine keeps crashing, takes ages to load & to file emails. It’s unacceptable.

  • 1OnkarSingh Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, England

    Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • jackietoulson jackie toulson 🌈 (@jackietoulson) reported from Coventry, England

    @hollietoulson @bt_uk Poor nan she was so happy that it was getting switched on today. She’s going to be really upset to hear that it’s now not.

  • Cj_covblaze Cj Joiner (@Cj_covblaze) reported from Keresley, England

    @CraigWood_ @btsport Ah bad luck. A lot of their plans include it on small screen with an £8 upgrade to use it on your TV. Most don’t know it though

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • eaglebilliona Kevin Dushku (@eaglebilliona) reported

    @theMadridZone @btsport Bro just play hazard let him play vini is dreadful even if hazard is bad let him play what kind of manger are y

  • ceearts Cee Arts 🧸 (@ceearts) reported

    @EE @btsport The fact my EE mobile data and BT broadband stop working at the exact same time surely isn't a coincidence... please communicate with your PAYING customers and let us know what's going on?.... I should not have to ask, this seems to be an everyone problem, not just myself...

  • worldoftelly John Williams (@worldoftelly) reported

    Hi @bt_uk No broadband in NE26 since the 11th. This is unacceptable. I assume there will be compensation of some sort? It's ridiculously poor service.

  • isgmarques Isaque Marques (@isgmarques) reported

    Scott Minto can do one. The guy is awful #BTSport

  • uktiago Tiago César (@uktiago) reported

    @bt_uk Hi Lesley My challenge is that we are moving with my wife's parents temporarely and they already have the service. We will not be able to move to our new house until July or even later as the seller haven't found their new property.

  • MurkaaDurkaa Dan (@MurkaaDurkaa) reported

    @WillDriver93 @NOW @bt_uk I’m having this same issue on my BT box it’s showing up with City on a hill, I’m hoping because it’s not officially released it’s not on the schedule yet and it will just update at 2am

  • BigCT17 Michael (@BigCT17) reported

    @btsport @PlayStation I can never watch anything live, due to technical issues? When will you update the app

  • Pegasus18972352 Pegasus (@Pegasus18972352) reported

    @bt_uk Why did Openreach tell @TalkTalk the issue was fixed when it clearly isn't?

  • AndySoze Andy Soze (@AndySoze) reported

    @Glazerspissoff @btsport @SkyFootball ****!! Was there protest today?? I didnt know?

  • uktiago Tiago César (@uktiago) reported

    @bt_uk We will pay the service and the new owners will also pay for the same service. Charging twice.