BT (British Telecom) Outage in Henley in Arden, Warwickshire, England

First day of new @bt_uk fibre and we suffer a loss of signal. Luckily BT are sending a WiFi Mini Hub and an engineer tomorrow. One day we'll have fully functioning WiFi at a good speed 🙄

@btbusinesscare I really need someone to help as our phone line is ringing but nothing except noise on the line... happens as an annual thing especially after heavy rain!

Day 6 with nothing from @bt_uk let’s hope we don’t get let down today or else myself and @becbluec4 will have to move back out and leave the teenagers to it .....#customersatisfaction #nointernet #purge #freeforall

@btsport trying to watch the game! Stop with the ads for crap boxing bouts.

@btsport sort out your YouTube stream!’ Biggest game, all English final terrible service!! #standardbt #itv #skysports

@dejkirkby @MatPDouglas @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles This £4 a month deal I may actually get on it for the app Damn this just worked on me

@dejkirkby @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I know when I was younger I paid for the full Sky sports package to get just WWE programming as I didn't want to miss any of it You're god damn right though

@TheMattAttackUK @knankles @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @dejkirkby Well damn I just realised this may actually be the best move for those who just want WWE

Is there a bigger arsehole on tv than Jermaine Jenas! Never heard such bias #THFC #ChampionsLeague #Ajax #BTSport

@btsport why do i bother subscribing for your service when I can get better free streams. Currently 3sec of picture then freeze for 30secs before playing another 3secs and freezing again. Normally it's a 30sec sound package on loop. Every #ucl game. Your service isn't worth it.

As if being battered by Ajax isn’t bad enough we have to listen to @jjenas8 and his dire commentary. Please @btsport turn him off 😳🙉🙊

@denkmit @tommyhill33 @btsport @btsportmotogp Only problem is you don’t get @suziperry with the MotoGP video pass 🤣 #FirstWorldProblems

Hey @btbusinesscare how come ak only getting 20/5 down instead of my 70/20

@nakedtruthguy Spurs are way better than most .. in fact I've got a bit of paint missing in the Bathroom that looks like the Spurs emblem .. ! Earliest friends support them .. good people. I will be watching on BTsport later ..

@bt_uk announce a new package 'complete wifi'. Yet at my house they haven't even installed fibre optic lines. Internet is horrendously slow, always has faults. WiFi in every room, you must be joking @BTCare

Sorry @btsport but every time you ask an official his opinion on a controversial issue in game it just confirms my very low view of them. For such a simple game they make it so complicated #SCHMCI

@btsport Sterling should come off because ha has had a crap game, could not beat an egg

@btsport I’m a subscriber but not sure why i can’t watch bt sport on my second skyQ box in my bedroom, works fine in the lounge but not upstairs... please help

@BTCare Yes they are. The router is a hub 5 and it’s blue but there’s no internet connection on phone or laptop. Don’t know if it’s a general problem or our router. Tried resetting, etc no joy

@BTCare @SkyUK @TalkTalk @virginmedia this how not to retain a customer 🤔

@petbro1 @btsport Well, considering I am disabled and have had dealings with those people, I have little sympathy. And no, I've never made a mistake. I'm perfect! :P

@BTCare I appreciate that is what should be happening Claire...but sorry it is not actually what is happening...10 days..closing the fault cases without checking fault fixed, blaming Open Reach, failing to call when promised...I have just read the BT customer service code of practice 🤯

@BTCare You closed... our original complaint VOL013-337703979566 without even checking it was fixed ...so angry...now had to open a second case and yet still no phone, broadband or Wi-fi TV for 10 day’s now

@Anth_SmithWells @BTCare Wouldn't use BT again if they offered to pay me. Worst customer service I've experienced in my life.

@BTCare Really poor service on Home Broadband - why c ant you resolve

@bt_uk @BTCare Also, if I am unable to watch the Moto GP tomorrow morning (the ONLY reason I pay your horrendous prices) I will cancel my pointless 'service' on the spot.

@BTCare VOLO55 5191590800232 is the complaint reference. There must have been 5+ call backs that either don’t happen or happen at a different time to when promised

@BTCare is it impossible to receive a call back when promised? Even a call back would be nice at times! I’ve had an outstanding complaint that has been going on for weeks. Don’t you have a responsibility to resolve it in a specific timeframe?

How do @BTCare always f*ck up? Dec 2017 - I request a home move Apr 2018 - They f*ck up home move & create new account Aug 2018 - They remove new account and issues. Sept 18th 2018 - Told @btsport will be working again in up to 24 hours. Today - still no BT Sport.

@BTCare your customer service is HORRENDOUS... feel like you’ve never dealt with anyone moving in to a new build before because no one seems to know what to advise us?!?! So much conflicting information - so poor!

@mrjakehumphrey @btsport how has nobody mentioned in the build up or asked poch if he is worried vorm will be targeted because he is dodgy and very poor?? #COYS

@BTCare SHIT SHIT SERVICES

@BTCare I understand all that's been done but it's a 24 hour journey,going back and forth. It's not a quick fix solution,to many obstacles.

@BTCare Your bt engineer because of the quality of his expertise he was able to instruct me on how he was going to solve problem. I have now got 64mp. My point is getting to the point solving .I don't think there is enough investment in the infrastructure.

@Iainodonnell18 @btsport Should never be allowed to race again.

@scottnicholls78 @btsport @SpeedwayGP Great that people are talking about speedway but for the wrong reasons sadly.....ref should never officiate again. Tai will be pumped up now to go on and win the title.

@BTCare Thanks. I’m on Channel 11 - and have been for a year or so after another similar issue. I tried 1 yesterday but that seemed to be worse. I’ll try again...

@BTCare All blue. And the issue isn’t speed it’s just intermittent availability. It can work perfectly for an hour or so, and then not at all for another hour.

Ok so every 2 mins now and this is @btsport at its worst.

@btsport dt003 error has ruined my evening of rugby with errors every 10 mins. app throwing vc010 with no fix even after a reboot #TimeForChange .

Not sure I’ve made the right decision taking broadband out with @bt_uk just spent the last 20 mins going in circles on the phone @BTCare. Very disappointed about customer service so far.

@btsportmotogp @MotoGP @calcrutchlow @ValeYellow46 @marcmarquez93 @btsport Sun has just come out. I love 30 minutes from silverstone. Hang on and have the race

@BTCare no internet for most of the day. Phone call resolved problem for 1 hour but then router going round in a loop of various coloured flashing lights. Another call and was promised it would be fixed in 20 minuets. Lies.

@BTCare did you know a phone line has come down from a telegraph pole on the a45 Fletchamstead Highway outside the Esso Petrol Station?

@BTCare My landline is totally dead, I rang your Fault line & was told there was no fault, however, there are problems in the area that I know of & my neighbour is expiercing the same problems, please help..

@AtentionSpanLtd @bt_uk @BTCare @BTGroup Gawd that's awful. Since this melt down heard so many complaints! Any recommendations for a decent service?

Right im of to bed and @btsport can stick the boxing up their arse because im not paying £20 for that dog shit while i can watch the exhibition for free in the morning. Night all

How bad is the commentating on the boxing.. Sort it out @btsport #WarringtonGalahad

@BTSportBoxing @btsport Some of the worst commentary I’ve ever heard. That’s where sky trunks BT I’m afraid. Richie woodhall had “josh just ahead” he said at the end, listen to his commentary through the fight and he had him losing by about 8 rounds 😂😂 what a joke! 🤣🤣🤣

@JuceeRob @btsport Absolutely bummed kid ghalahad they never stopped licking his arse he was shit just grabbing and holding ALAW get in josh

For what it’s worth, I had Warrington by 3 or 4. Galahad tried to spoil and nick rounds but didn’t land anything of note. Terrible contest, glad it’s over #WarringtonGalahad #btsport #boxing

@btsport whoever you have as commentators for Warrington fight need to get a common view. Bias as **** in favour of gallahad. Crap

I scored that #WarringtonGalahad fight .........gallahad 413 hugs -- warrington 312 hugs....... @BTSportBoxing @btsport terrible fight that was 🙈 @KidGalahad90 . Want kid to win 😣

@btsport Warrington/Gallahad horrendous commentary, almost as bad as the fight.

Awful decision. @KidGalahad90 schooled Josh Warrington #WarringtonGalahad @BTSportBoxing @btsport

The judges got it right in #WarringtonGalahad #warringtonvsgalahad — first time in a big fight the judging has been good in a while. However the @btsport commentary team were awful. 😫