BT (British Telecom) Outage Report in Whitnash, Warwickshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Whitnash, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitnash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Whitnash, Warwickshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Solihull, Coventry, Stratford-upon-Avon and Rugby.
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Community Discussion
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BT (British Telecom) Issues Reports Near Whitnash, England
Latest outage, problems and issue reports in Whitnash and nearby locations:
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England
@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, England
Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England
@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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Satya Dubey (@satyapd69) reported from Royal Leamington Spa, England
@bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England
@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England
Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England
@bt_uk I wish you would sort out my lack of service #shambles
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, England
Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England
@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England
@PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England
As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England
@bt_uk Loads of issues with Sky but BT are no better!
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Mark Steele (@tubaheromark) reported from Balsall Common, England
@bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England
@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, England
Internet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England
@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England
@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England
@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England
@theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England
@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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#GAFam JustJoeyHD (@JustJoeyHD) reported
@bt_uk absolutely shocking customer service. Been told got engineers coming out today been 8am-1pm. Guess what… NO SHOW! Had nothing but issues for the last 9 months. At least @SkyUK have better customer service.
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Nick (@nickbruff) reported
@bt_uk I don’t want feedback passed on. I’m sending an email to every BT director I can find on LinkedIn and highlighting just how utterly dreadful your staff are. I’ve never experienced such attitudes supplemented with utter incompetence
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Lisa (@lucylipscakes) reported
@bt_uk without a doubt THE WORST company I have ever used. Ongoing issues with broadband. No internet for over a week. Engineers not turning up. Billing issues. Complaints not dealt with properly. You’ve no idea how much stress this is causing, yet you won’t let me leave
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Liam (@Liam18961519) reported
@Shann_day @bt_uk They called me childish and threatened to hang the phone up on me for asking for proof to agreeing to the contract I never agreed to. They scam you!
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Grumpy_William (@froggy_will) reported
@bt_uk hello. Openreach were supposed to come today to connect my bt Full Fibre. They never turned up and I took a day off for it. I never got a message that it was cancelled. Openreach are suggesting this is your issue. Can you help me get to the bottom of this?
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Phil Swallow (@Phil_Swallow) reported
@redheadlass1402 @bt_uk They really are all as bad as one another! We’ve been without a landline for a month now thanks to @vmbusiness incompetence. We’ve actually arranged a second/backup service from a competitor which frankly should not need to happen
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Helen Brown Journalist (@Helen_R_Brown) reported
Since @bt_uk just DMed to tell me that there is an ongoing “major service outage in your area” why does their service status checker not reflect this?
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Ben Smith (@benjsmith84) reported
@bt_uk my internet hasn’t worked for two weeks. I’ve had 4 engineers come out (1 BT, 3 Openreach), and have been expecting a “multi-skilled engineer” the last two days but nobody has visited. How can I get some help to get this fixed??? 😤
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Ben Smith (@benjsmith84) reported
@bt_uk I have a query 👋. When will someone fix my internet that’s not worked for two weeks?
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Lisa Baldock MBE (@deafielisa) reported
@bt_uk @oliverr1988 Been doing that too but it's slow it keeps crashing and I've given up. All week I've had to phone various people . Your service has just got worse!