BT (British Telecom) Outage Report in Weston, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Weston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Weston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Weston, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stafford, Stone, Stoke-on-Trent, Newcastle under Lyme, Rugeley, Lichfield, Burntwood and Norton Canes.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford |
TV | |
| Stone |
Internet | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Newcastle under Lyme |
Wi-fi | |
| Rugeley |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Weston, England
Latest outage, problems and issue reports in Weston and nearby locations:
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Grace
(@Grace2081) reported
from
Penkridge, England
@bt_uk absolutely disgusted in service-25th June was promised “loyalty package” stop going to sky bb/talk. Activation due today, received hub yesterday-still no broadband. Call & ask why told someone went in account 2nd July and canx it & left no reason. Still without BB &no date
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Grace
(@Grace2081) reported
from
Stafford, England
@bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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The Tollgate
(@TollgateStoke) reported
from
Newcastle-under-Lyme District, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
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Grace
(@Grace2081) reported
from
Penkridge, England
@bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Carole Hiscock
(@wildseawitch) reported
from
Cannock Wood, England
@bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Sam Fullwood Botham
(@Sam_F_Botham) reported
from
Stafford, England
@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Tom Cannings
(@tmjcan) reported
from
Newcastle-under-Lyme District, England
This may be the worst commentary I've ever listened to @btsport
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Palmer
(@ChrisPalmer001) reported
@bt_uk @Maria_Wildlife The new update simply doesn't work - awful. And I haven't the time to call your helpdesk and be on hold for 30 minutes
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Welshcollie
(@welshcollie7) reported
@bt_uk My problem is not with when engineer is due. My problem is that bt website would not let me upgrade sport & tv package until wifi upgrade is done. If I had known this beforehand I would have upgraded the tv and sports first, as I now can't benefit from Black Friday deal on it.
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Rob Emery
(@RE_Shannock) reported
@bt_uk I will need help, yes. The Wi-fi started giving decent speeds again so there was nothing to fix - today, rubbish again 😥.
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Andy Mitchelmore
(@Andymitch79) reported
from
Edinburgh, Scotland
@bt_uk That is the problem! Where do I find my landline number?
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Ray Hainsby
(@RayHainsby) reported
@bt_uk Hi I’m receiving such a poor tv service from @virginmedia at the moment (despite having several STBs) so need to switch providers before I go crazy. I’m happy to transfer my broadband, tv and phone package. Do you provide an on site survey please? Thanks
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Cossack_Fonseca
(@the_insolents) reported
@bt_uk Thanks Jenny. But I don’t get a mobile signal which is why having functional broadband is important. I have to drive 2 miles to send a text.
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John Suleiman Thomas
(@jt0000000001) reported
@bt_uk No, thanks, I had to cancel my order to re-order which was a pain. But sorted
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Joe Hora
(@Joe__Hora__) reported
@virginmedia Why has our install been delayed again?! Original install date of 23rd November... then delayed to 5th December and now being told its delayed even further to 19th of December! Never had any of these kind of issues with @bt_uk.
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charles c (hairagon)
(@hairagon) reported
@virginmedia Text chat is useless. I have been given 2 numbers previously. The1st one I used resulted in a request for more detail which I provided. Nothing further heard from @virginmedia . I complained, got a second number where all i got was being asked if I wanted to cancel sky/ BTSport
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MrF
(@MrimfIan) reported
@bt_uk Yes I’m told there’s an external fault but could take up till midnight on Tuesday of next week to fix! Nobody has called, when I called in yesterday I was transferred around & then cut off. Just the worst experience ever. I have an open complaint ref: VOL013-54237201273