BT (British Telecom)

BT (British Telecom) Outage Report in Weston, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Weston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Weston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Weston, Staffordshire, England 09/18/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Weston, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Uttoxeter, Burntwood, Cannock, Stafford and Stone.

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City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomUttoxeter Internet
United KingdomBurntwood Internet
United KingdomBurntwood Internet
United KingdomBurntwood Internet
United KingdomCannock Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Weston, England

Latest outage, problems and issue reports in Weston and nearby locations:

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • tmjcan Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • Sam_F_Botham Sam Fullwood Botham (@Sam_F_Botham) reported from Stafford, England

    @bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • Grace2081 Grace (@Grace2081) reported from Stafford, England

    @bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlisonSinderson Grumpy Mum (@AlisonSinderson) reported

    After a catalogue of errors over months the day after closing complaint @bt_uk have cut off my 83 year old parents land line for the second time in error. No phone for 10 days & now can't guarantee they can keep their number which they've had for over 45 years! @Ofcom pls help

  • Young_Peno Embee (@Young_Peno) reported

    That’s nice @bt_uk putting up their prices by inflation +4% when millions of people are on reduced wages or have lost their jobs. Very customer focused. Time to change. @MartinSLewis please name and shame

  • PJ45336800 PJ (@PJ45336800) reported

    @bt_uk so after agreeing to join you in January, your engineers were booked 1st March, fitting my phone line and broadband finally took place Wednesday, you tell me TODAY you do not have the port space for me to be a customer and your advice is to find another provider.

  • imparekh Imparekh (@imparekh) reported

    @bt_uk @BTCare can enjoy when it receives a lawsuit for deliberate distress caused by inaction. You sell our details or fail to secure them when we complain.

  • PillansGary Gary Pillans (@PillansGary) reported

    @bt_uk I have an engineer booked to come out on Tuesday, they said it was to fix the fault which i am assuming means they will fit a phoneline into my flat

  • 1HandRyan Ryan (@1HandRyan) reported

    internet forcing me to give up the stream is so bullshit man, why can't i just have stable internet for once? theres always issues @bt_uk fix ur ****

  • MaxineCormack Maxine Cormack (@MaxineCormack) reported

    @bt_uk we have been waiting at home since 8am this morning for your engineer. Please can you help.

  • mainlymono Paul Smith (@mainlymono) reported

    let's hope it all works out as planned, but making TV account/subscription changes today, including a cancellation, excellent service from both @SkyUK & @bt_uk. UK call centres, Quick response, helpful staff

  • thedudexdd Flawless (@thedudexdd) reported

    @bt_uk YOU ARE ****

  • AlisonSinderson Grumpy Mum (@AlisonSinderson) reported

    @bt_uk They are who I've been dealing with. The day after the complaint was resolved the landline was cut off again amd I am being told that there's no guarantee they can keep the number they've had since 1974! After a week it was reconnected with a different number - it is beyond bad