BT (British Telecom) Outage Report in Stone, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Stone come from postal codes ST15.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stafford, Stone, Stoke-on-Trent, Newcastle under Lyme and Rugeley.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford |
TV | |
| Stone |
Internet | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Newcastle under Lyme |
Wi-fi | |
| Rugeley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Nick
(@PercyWimbledon) reported
from
Rugeley, England
@bt_uk **** you. I'm leaving when the contract is up.
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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The Tollgate
(@TollgateStoke) reported
from
Newcastle-under-Lyme District, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
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Sam Fullwood Botham
(@Sam_F_Botham) reported
from
Stafford, England
@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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d
(@dazzaiken) reported
@virginmedia I bet @bt_uk or @SkyHelpTeam would at least WANT to help there paying customers.
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maisy is ia ★₊˚. ୭̥
(@rjnflm) reported
@bt_uk our signal is acting up in our house? first it was the tv upstairs and now its effecting the one downstairs but one tv isnt effected. im confused as to what is happening
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Buyers Report
(@BuyersReport) reported
@bt_uk Thanks Kevin. What is help desk Twitter account? We have more than one of these Call Guardian units & they all exhibit same behaviour. After a few months the cells are cooked even if handset was never off the base. Battery recovery methods don’t work because battery fully kaput!
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Dylan Tierney
(@ThatboyTierney) reported
@wefounddoc93 @BTSportBoxing @btsport I could give a **** bro hahaha I don’t know you
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Make Money With Cassie
(@CassieMPorter) reported
@bt_uk why is my broadband going down at least 5 times a week? Absolutely ridiculous!
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Joel Vardy
(@joelvardy) reported
@bt_uk every time I try to look at BT deals I get "Hi Joel. Sorry, but at the moment we can only show personalised deals for customers who already have broadband with us." I am logged in with my active customer account, this is very annoying :/
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Elinor Gunning
(@EJGun) reported
@bt_uk my 75y/o parents phone line AND internet went down this weekend and you’ve told them you can’t send even an engineer until Thursday - they’re completely isolated with not even mobile signal...shocking service!
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Lewis Little
(@LewisLi02673279) reported
@bt_uk have ordered fibre2 broadband so I could get the gift card MasterCard... However, online account says fibre2 and unable to change it... CS won't help as not yet active, does this mean I won't get the gift card?
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HolisterJames
(@Worldcu55617750) reported
@StephenBaysted @bt_uk if you dont get yr minimum guaranted speed, then you can exist from their contract. if you do ring expect to be cut off times until you give up. BT does not have time to resolve any issues.
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AndyRobbo
(@JurgensChamps) reported
@bt_uk The aerial was installed by your installer, not been touched since. Goes off often on BtSports which is streamed? So can’t be signal. Also, Mrs has noticed it goes off same time, several times, whilst watching itv every night