BT (British Telecom) Outage Report in Stone, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Stone come from postal codes ST15.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Oakamoor, Stone, Stafford and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Internet | |
| Oakamoor |
Internet | |
| Stoke-on-Trent |
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| Stoke-on-Trent |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning
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Nick
(@PercyWimbledon) reported
from
Rugeley, England
@bt_uk **** you. I'm leaving when the contract is up.
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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The Tollgate
(@TollgateStoke) reported
from
Newcastle-under-Lyme District, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Sam Fullwood Botham
(@Sam_F_Botham) reported
from
Stafford, England
@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Edwards
(@doctor_gedwards) reported
@bt_uk I’m now getting texts telling me an engineer is coming to install on the 29th. They already installed it!! It just needs activating!! It should take two minutes. What is wrong with @bt_uk and @OpenreachHelp ? Awful service, clueless.
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avinder sehmi
(@jnr1009) reported
@btbusinesscare can’t believe the trouble we have had sorting our fibre connection at our busy pharmacy in East London. Left us without connection for days - lost numerous card sales …absolutely atrocious service and still not sorted! Thanks BT
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iPaul
(@iDadPaul) reported
@bt_uk as a sky internet customer can I just say how appalled I am at your bt engineers knocking my wi fi out every time I see your van pull up
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Louise Everett
(@Leverett7) reported
@bt_uk still waiting for you to fix my broadband. Told to expect a call today but nothing! messages ignored on messenger. Not good enough!
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Bethany Oakley
(@bethanyoakleyy) reported
@btsport having problems streaming any live channels from the PS5. Any advice?
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Emma Al-Ausi
(@emma_coldwell) reported
@bt_uk Intermittent fault since we moved in. 10 engineers in last few weeks. No broadband connection at all right now. On call to BT for 1hr40 refusing to send mini hob because I am not HALO yet paying for a broadband we don’t receive. Service won’t be restored until 20th.
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Oliver Camp 🌽
(@OWC93) reported
@bt_uk Looking for info on @bt_uk outages? Save your time: "Your service provider should NOT have told you to contact us to get information on a MSO... The service is with them and you pay them to provide you with service; you are not paying us. We can not assist you with this, sorry."
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Charley
(@IanCharmi) reported
@bt_uk No mention of how to stop spam text messages which are delivered via the BT text message service, which I don't want to block
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Charley
(@IanCharmi) reported
@bt_uk It is OK, I have worked it out. The call wasn't the BT text messaging service, it was a Spam number as well.
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Kojo Carl ⒸⓈⓆⓊⒶⓇⒺⒹ
(@c_sqrdd) reported
@bt_uk lol but this isn’t resolved… doesn’t seem like you guys understand the issue.