BT (British Telecom) Outage in Stoke-on-Trent, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Stoke-on-Trent, England

BT (British Telecom) Outage Chart in Stoke-on-Trent, England

June 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(61.15%)
Phone
(16.39%)
E-mail
(8.19%)
Wi-fi
(7.74%)
Total Blackout
(4.70%)
TV
(1.82%)

BT (British Telecom) Outage Map Near Stoke-on-Trent, England

The most recent outage reports and issues originated from Stoke-on-Trent, Crewe, Haslington, Leek, Newcastle under Lyme and Congleton.

Stoke-on-Trent Internet
Stoke-on-Trent Phone
Stoke-on-Trent Phone
Crewe Phone
Newcastle under Lyme Internet
Congleton Internet

BT (British Telecom) in Stoke-on-Trent, England Comments

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BT (British Telecom) Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
  • crewealex7 Phil Bedford (@crewealex7) reported from Crewe, England

    Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

  • JulieAnn1972 Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England

    @petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

  • dpaton81 Daniel Paton (@dpaton81) reported from Leek, England

    @Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless

  • calBradke Callum Bradke (@calBradke) reported from Crewe, England

    @btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

  • rustyp29 russ phillips (@rustyp29) reported from Crewe, England

    @TomMarsy @btsport He certainly chatted some shit

  • makeukstrong FedupUK (@makeukstrong) reported from Leek, England

    @BTBDirect @btbusinesscare Just trying to stop others being overcharged for a terrible service. BT always hide behind other bits of BT.

  • leetbrookes Lee Brookes (@leetbrookes) reported from Stoke-on-Trent, England

    Hi @OpenreachHelp and @BTCare. I’ve been without a phone line now for 6+ hours, and subsequently no internet. 2 @WeAreOpenreach vans seen in the area without resolution. Reported to @SkyHelpTeam who have escalated to you. Any chance of an update?

  • NRDParsons Neil Parsons (@NRDParsons) reported from Crewe, England

    @BTCare Not great is it, 2 weeks without a service ??

  • westie80 mark west (@westie80) reported from Stoke-on-Trent, England

    @bt_uk not happy. Internet has been dropping for weeks now. All the money I pay and still not rectified. Promised a new hub. Still not delivered. Might as Well throw money down the drain. @BTCare

  • spinner59 Dave Smithson (@spinner59) reported from Crewe, England

    @AdamMorgan33 @BTCare That’s why I moved to another provider....BT’s customer service is nonexistent

  • adywhitehurst Adrian Whitehurst (@adywhitehurst) reported from Congleton, England

    @MotoGP It may be, but you allowed the cancellation instead of reschedule for the next day, very poor on you and the teams who blocked the reschedule to Monday it’s not even like you are racing next weekend!!!! I think @btsport should get a refund

  • philcolclough Phil Colclough (@philcolclough) reported from Biddulph, England

    @BTCare hi, I need help in resolving an ongoing issue following a house move back in April - please help

  • AndreaChapman_ Andrea Chapman (@AndreaChapman_) reported from Stoke-on-Trent, England

    @BTCare Could have forwarded on! Customer shouldn’t have to keep chasing.

  • AndreaChapman_ Andrea Chapman (@AndreaChapman_) reported from Stoke-on-Trent, England

    @BTCare Thanks for replying Dee. Chat should have got someone to ring me. Service is getting worse. The visit was for a broadband fault. The fibre service I’m getting is the worst I have ever had - shocking. Even an appliance that is hard wired in is failing. Really disappointed.

  • c_hulse Chris Hulse (@c_hulse) reported from Leek, England

    @bt_uk @BTCare What a terrible experience, worst customer service ever, we’ve been lied to and fed untruth after untruth, never experienced anything like it before, formal complaint and referral to the Ombudsmen incoming #DontUseBT #BroadbandIssues #BT #SpreadTheWord #RT

  • c_hulse Chris Hulse (@c_hulse) reported from Ipstones, England

    @BTCare Phone number 01538528809 you tell me, my partner has just been on the phone to your help desk for 50 minutes only to be told that the team she was advised she needs to speak to didn’t want to and it would have to be a complaint?? Beyond belief!

  • c_hulse Chris Hulse (@c_hulse) reported from Ipstones, England

    @BTCare Despite several attempts, nobody has confirmed what is causing the issue and no, despite several requests an engineer has not been arranged!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • FivebyFive89 Kerry Morris (@FivebyFive89) reported

    @bt_uk It's working but it's really crackly, like a radio with bad signal. When playing my Xbox I get kicked offline every time the phone rings as well. This specific problem hasn't happened before, but we have had weeks in the past where the wifi keeps dropping.

  • C0DE_D_ CODE_D (@C0DE_D_) reported

    @bt_uk Blue for 5 mins then goes to orange...it was fine during the night, but due to this I can't stream and it's horrible...and yes I am extremely angry

  • AhmadYadgari9 A K (@AhmadYadgari9) reported

    @virginmedia Sorry Virgin Media. It's not you who I am angry with it's @bt_uk @btsport who I am angry with. I meant to him to cancel BT Sport and sign up for Sky Sports.

  • HackneyPoorBoy Sam Acheampong (@HackneyPoorBoy) reported

    @bt_uk That I have been paying over the odds for months for my service and am not able to renew my contract at a rate you are offering to others.

  • steviet1988 steven thomas (@steviet1988) reported

    @bt_uk I’m in touch with the resolution team but need you to realise how bad it is. It’s sky sports and bt sports, the power line are not fit for purpose for these channels and I think that should be made clear before buying them!

  • RussToms Russ toms (@RussToms) reported

    @bt_uk I’m not on Sky, I’m a bt customer. I’m not able to access Bt player either.

  • _jcd89 James Dumper (@_jcd89) reported

    @bt_uk I'm a bit confused at what it's telling me. A search of that order number on my emails doesn't show me anything. I want to cancel my services when the contract finishes.

  • cat38584547 cat (@cat38584547) reported

    @bt_uk Repeatedly, and I called again yesterday. Again, fobbed off, again told someone will call or has called when they haven't. Appalling customer service

  • JackLeach_90 Jack Leach (@JackLeach_90) reported

    @TomWatts_09 @btsport ******* Furys prediction was nearly spot on 😂

  • diddywatts Chris Watts (@diddywatts) reported

    @barnsfunbus @btsport @sky Your not wrong had nothing but grief and they continued to take my money long after account was cancelled, @sky will soon be offering btsport as part of they’re package so you won’t have to deal with that awful company at all