BT (British Telecom) Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4 and ST1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Stoke-on-Trent, England
The most recent BT (British Telecom) outage reports came from the following cities: Congleton, Crewe, Stoke-on-Trent, Newcastle under Lyme, Leek and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Congleton |
Internet | |
| Crewe |
Internet | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
Internet | |
| Congleton |
Wi-fi | |
| Stoke-on-Trent |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Yoni Live Once
(@Rach_A_Rama) reported
@Droop69 @bt_uk Oh the goalposts have been sawed up, made into firewood and sacrificed on the altar of incompetence. We would like to cancel but they’ve told us it will take even longer if we go with another supplier so it seems like we’re stuck.
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Chris Nash
(@chrisnash100) reported
@bt_uk Hi Bt, today you have changed the way to log in to Wi-Fi hot spots as a broadband customer. It now takes you to a new page, but then when u put in your details just takes you back to the old login page. It doesn’t work. Please can you fix / message me
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Gemma
(@gemnic182) reported
@bt_uk I have done and nobody has got back to me. It’s all reported but a very slow process and I’d actually like the opportunity to talk to the manager of the team as the manhole cover was left u done for some time and it was dangerous.
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limga jinga@
(@eileenmclaugh15) reported
@bt_uk Had to phone Asda get a WiFi added. Can only use for emergencys. Why should this have to happen? Why is it down to me could BT not provide free megabytes when,I've not got WiFi for 17 days? Due to BTs incompetence ?
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Welfred
(@Welfred_Desktop) reported
@bt_uk She had just reported that the telephone is still not working
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RobCockburn
(@RobCockburn) reported
@bt_uk If the person on your help line can’t even book an engineer until Monday then what can you do
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Dee Pitcher
(@dee_pitcher) reported
@NFlisher @bt_uk Absolutely pathetic, and when/if you do manage to speak to someone, they will say there is nothing they can do, but will still charge you the same for the appalling service
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Fold_space
(@fold_space) reported
@bt_uk No broadband since April...just an ee hub that regularly gets turned off, and now no phone...I genuinely no longer trust the engineer you keep sending...he seems to find our suffering funny...is that REALLY OK with BT...HELP...PLEASE HELP..we are being bullied!! By your engineer
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eleanor mullins 🌈
(@ElzsMullins) reported
@bt_uk at this rate bt are going to lose all of their customers for **** services and **** customer service
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Richard
(@RichyPlimo) reported
@btsport having a nightmare here. Awful pre show. Where’s jake humphrey?