BT (British Telecom) Outage in Stoke-on-Trent, England

@btsport get this @stephencraigan to ****. Biased or what?

Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

@bt_uk No thanks, I solved the problem.

@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

@btsport so your pundits have us too go down, do you want too bet against us ? #avfc

@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

@bt_uk And yet you couldn't answer as my if my customer service calls

@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

@bt_uk day 6 of no internet. 😭 Please pass on to your @OpenreachHelp engineer's that updating account notes 10 mins after their shift ends several times so noone has a clue when they are going to fix it, is not only unhelpful but SO frustrating.

@btsportrugby no replay of BB v Quins on BTSPORT, unless I can't find it?! Help anyone, as missesd it live.......

lets get something right cheating offline to complete a game have fun 👍 by all means but when @btsport @btsportfootball @SkySportsPL are televising people in competition who have done nothing but abuse people to get where they are like jimmy saville then yes i have a problem ...

@bt_uk Well I was promised a call back today to let me know what was going on. Guess what, let down again.

@bt_uk Do what you say you’re gonna do would be a start. Still waiting on an engineer to fix our broadband who was scheduled between 1-6pm today and was a no show. Just using up my 4G data to tweet this. I’ve paid top up last month because of the lack of broadband in our house.

@bt_uk are the worst. Appalling service, useless broadband. Can’t say enough bad things about my experience of this company. #NeededToGetThatOut

@bt_uk uhhhh you guys might be having issues as thousands have intermitten Internet issues.... you mind looking into it?

@bt_uk We’ve been given some EE box that is just not suitable for a family whose working from home this isn’t setting a good first impression with BT! We’ve all now run out of 3G on our phones as the wifi signal is so bad!

@bt_uk Was told a temporary wire service would take a week to instal, it should be a seamless service having moved over from Sky, granted a transition would be needed for fibre optic (FO) but we need stable internet like with Sky until you can do FO

As a new customer to @bt_uk from Sky, have to say we’re off the a bad start, been given temporary wireless internet which is so awful can’t even load a website & no indication of when fibre optic will be put in place!