BT (British Telecom) outages and service status in Stoke-on-Trent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
- E-mail (25%)
- Internet (25%)
- Total Blackout (25%)
- Wi-fi (25%)
The latest reports from users having issues in Stoke-on-Trent come from postal codes ST2 , ST7 and ST4 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stoke-on-Trent, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Stone, and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Internet | 14 days ago |
|
Stone
|
Wi-fi | 17 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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I.Am.Emmanuel (@draneni) reported from Crewe, EnglandPeter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. ๐ ๐ ๐ Appreciated. Letโs se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Catherine Smith (@SmithCat73) reported from Alsager, England@btbusinesscare You donโt take any notice when people do report a fault. St Anthonyโs church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Louise Short (@WhiteCandy) reported from Stoke-on-Trent, EnglandSo at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore ๐ก๐ก๐ก
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Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England@petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her ๐
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Callum Bradke (@calBradke) reported from Crewe, England@btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA
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Alex Vitsileos (@spartan888) reported from Weston, England@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Stob Rone (@stobrone) reported from Cheadle, EnglandIf you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Chris (@PortlandLegend) reported from Leek, England@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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russ phillips (@rustyp29) reported from Crewe, England@TomMarsy @btsport He certainly chatted some shit
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Bryson Bee ๐๐ดโโ ๏ธ๐โโ (@BrysonTube) reported from Stoke-on-Trent, England@bt_uk And yet you couldn't answer as my if my customer service calls
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Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement ๐๐๐
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Lee Pattinson (@lpatz80) reported from Biddulph, EnglandCan you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. ๐ ๐ ๐ Appreciated. Letโs se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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mark keogh (@keogh01) reported from Congleton, EnglandBeen trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Phil Bedford (@crewealex7) reported from Crewe, EnglandPoor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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๐๐ธ๐ป๐ฎ๐ต๐ต๐ช (@SultryNephalem) reported@bt_uk I wouldn't be leaving if you had sorted my tech issues over the last 2 years. I find it very coincidental that I am switching and I have my problems turned up to 11! And my cancellation fee is MORE than I was quoted the day I was looking at leaving!
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Axel F ๐ค (@BoabSideshow) reported@bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??
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Emma Holmes (@emmapenelope) reported@bt_uk @BTCare just seen from my fathers bank accounts that heโs been paying ยฃ65 per month for phone (never used) &broadband (used) for over 6 years. Heโs on end of life care. What a shockingly corrupt practice this is from BT to leave this account without intervention.
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๐ง Me Might be Animal! ๐ง (@me_not_animal) reportedBig shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband havenโt worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments
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Witold Chojnowski (@Boytjie8) reported@BTCare hello, i am abroad in travelling In Croatia atm. Bt randomly disabled my email.having spent three hours with your messaging team it is still, not working. What do I do? I would like to speak to someone on a phone
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Chris Wall ๐๐งก (@ChrisWall85) reported@bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?
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alunvaughan (@alunvaughan) reported@bt_uk Hi is webmail down please? Unable to log in via browser or app for a few hours, keep getting โ something went wrong at our endโ
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welshshez (@welshshez81) reported@bt_uk Nothing was sorted only just got off from speaking to your advisor. Sort that app of yours out it's broken more than It works
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thisissaffers (@ThisisSaffers) reported@bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and Iโve had neither. Iโve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?
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Dr. Max (@DrMaxPolitics) reportedWaiting to find out if you have a job interview is stressful enough without @bt_uk Email service dropping out and stopping you from being able to check!