Is BT (British Telecom) having an outage in Stoke-on-Trent, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 No problems detected at BT (British Telecom)

BT (British Telecom) in Stoke-on-Trent, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Stoke-on-Trent, England

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (60.89%)
  • Phone (13.61%)
  • Wi-fi (13.37%)
  • E-mail (6.19%)
  • Total Blackout (4.70%)
  • TV (1.24%)

BT (British Telecom) Outage Map Near Stoke-on-Trent, England

The most recent outage reports and issues originated from Leek, Crewe and Stoke-on-Trent.

BT (British Telecom) in Stoke-on-Trent, England Comments

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BT (British Telecom) Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent, England and nearby locations:
  • makeukstrong FedupUK (@makeukstrong) reported from Leek, England

    @BTBDirect @btbusinesscare Just trying to stop others being overcharged for a terrible service. BT always hide behind other bits of BT.

  • leetbrookes Lee Brookes (@leetbrookes) reported from Stoke-on-Trent, England

    Hi @OpenreachHelp and @BTCare. I’ve been without a phone line now for 6+ hours, and subsequently no internet. 2 @WeAreOpenreach vans seen in the area without resolution. Reported to @SkyHelpTeam who have escalated to you. Any chance of an update?

  • NRDParsons Neil Parsons (@NRDParsons) reported from Crewe, England

    @BTCare Not great is it, 2 weeks without a service ??

  • westie80 mark west (@westie80) reported from Stoke-on-Trent, England

    @bt_uk not happy. Internet has been dropping for weeks now. All the money I pay and still not rectified. Promised a new hub. Still not delivered. Might as Well throw money down the drain. @BTCare

  • spinner59 Dave Smithson (@spinner59) reported from Crewe, England

    @AdamMorgan33 @BTCare That’s why I moved to another provider....BT’s customer service is nonexistent

  • adywhitehurst Adrian Whitehurst (@adywhitehurst) reported from Congleton, England

    @MotoGP It may be, but you allowed the cancellation instead of reschedule for the next day, very poor on you and the teams who blocked the reschedule to Monday it’s not even like you are racing next weekend!!!! I think @btsport should get a refund

  • philcolclough Phil Colclough (@philcolclough) reported from Biddulph, England

    @BTCare hi, I need help in resolving an ongoing issue following a house move back in April - please help

  • AndreaChapman_ Andrea Chapman (@AndreaChapman_) reported from Stoke-on-Trent, England

    @BTCare Could have forwarded on! Customer shouldn’t have to keep chasing.

  • AndreaChapman_ Andrea Chapman (@AndreaChapman_) reported from Stoke-on-Trent, England

    @BTCare Thanks for replying Dee. Chat should have got someone to ring me. Service is getting worse. The visit was for a broadband fault. The fibre service I’m getting is the worst I have ever had - shocking. Even an appliance that is hard wired in is failing. Really disappointed.

  • c_hulse Chris Hulse (@c_hulse) reported from Leek, England

    @bt_uk @BTCare What a terrible experience, worst customer service ever, we’ve been lied to and fed untruth after untruth, never experienced anything like it before, formal complaint and referral to the Ombudsmen incoming #DontUseBT #BroadbandIssues #BT #SpreadTheWord #RT

  • c_hulse Chris Hulse (@c_hulse) reported from Ipstones, England

    @BTCare Phone number 01538528809 you tell me, my partner has just been on the phone to your help desk for 50 minutes only to be told that the team she was advised she needs to speak to didn’t want to and it would have to be a complaint?? Beyond belief!

  • c_hulse Chris Hulse (@c_hulse) reported from Ipstones, England

    @BTCare Despite several attempts, nobody has confirmed what is causing the issue and no, despite several requests an engineer has not been arranged!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • AmateurGamer18 AmateurGamer (@AmateurGamer18) reported

    When youre trying to cancel broadband with @bt_uk @BTCare & they hang up on you when you dont want to stay with them. Tried ringing and live chat twice. Got 'disconnected'

  • 2011boyspgjcsc Gordon stuart (@2011boyspgjcsc) reported

    @KThomsonAcademy @btsport Don’t take any crap off Sutton if he’s on 😂😉👍🏻

  • daicaprice David Evans (@daicaprice) reported

    Been without internet since 6am Monday morning thanks to @bt_uk did a new deal but they forgot to get possession of our line it seems, talk about @BTCare if this is the way they treat shareholders, GOD HELP anyone else.

  • SaraFlay Contemplations of a CEO (@SaraFlay) reported

    Amazing to see @BTCare being so proactive rather than reactive. We didn’t even know we’d had a problem with our line but broadband speeds have been affected so an engineer coming tomorrow free of charge! I love forward thinking customer service

  • craig_m0808 CraigM0808 (@craig_m0808) reported from Larkhall, Scotland

    @KThomsonAcademy @btsport Can you 2 foot that idiot Sutton if he starts slevering nonsense again 2nite

  • ScottyRFC Scotty (@ScottyRFC) reported

    @KThomsonAcademy @btsport Was there that day you had that terrible injury. Playing great as well. Captain material

  • SentertainmentR RSentertainment (@SentertainmentR) reported

    No English football on @SkySports this weekend. What a waste of money Sky is now. Can’t keep up with @btsport - going to cancel and get BT #skysports #wasteofmoney

  • JasonBCorson Jason Corson (@JasonBCorson) reported

    @Sky8717 @TheReal_blue166 @magsmanston @TuneInSupport @tunein @Cloudflare @BTCare @CloudflareHelp I still am, unfortunately. I also put in a ticket and they closed it because I'm not a Cloudflare customer. Well this situation certainly will not be convincing me to ever be one!

  • Edinlass Edinlass (@Edinlass) reported

    @BTCare internet problems and phone at EH14 5NX now Lost connections

  • AndrewButlerNet Andrew Butler (@AndrewButlerNet) reported

    @btbusinesscare "Hi Andrew, my colleague Vishal has this on board for you and will be back in touch tomorrow with an update. I'm so sorry for any problems and upset this has caused. Thanks for your patience." Vishal didn't call to confirm the promised actions had happened.