BT (British Telecom)

BT (British Telecom) Outage Report in Stoke-on-Trent, England

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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4 and ST1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stoke-on-Trent, England 04/23/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Crewe and Alsager.

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City Problem Type Report Time
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • Tam_the_Bam Tom Irvine (@Tam_the_Bam) reported from Stone, England

    @btsport get this @stephencraigan to ****. Biased or what?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mansquito_ Mansquito (@Mansquito_) reported

    @SkySports @btsport have a responsibility to the fans & all the people that rely on the football pyramid for their livelihoods, to not back this new European Super League or support it in anyway. If they do they enable yet more polarisation between the rich & the poor. #GreedySix

  • Kevandiso Kevin Sinclair (@Kevandiso) reported

    @bt_uk Stayed with for years as broadband connection was reliable. Not now. Got a new hub for faster connection and service diabolical. Utterly, utterly dreadful. Time for a new provider I think.

  • kevcorb Kevin C (@kevcorb) reported

    @SkySports @btsport show that you support the condemnation shown by your pundits by not engaging in any TV rights auctions for the #europesuperleague (and yes, I'm very aware of the irony in this post)

  • joebphotog Joe Butler (@joebphotog) reported

    @SkySports I'm assuming that @skysports & @btsport will not be entering a bidding war to show this crap if it goes ahead? The only way that this doesn't happen if tv companies refuse to screen, fans refuse to attend etc but will that happen? Sadly, I don't think so

  • KathRella Kath Rella (@KathRella) reported

    To hell with the ESL and if @SkySports, @btsport, @AmazonUK or any other group buy rights for it, I will cancel any and all services I have with them, and never buy products or services from them again.

  • theviewmaster Dave Carlos (@theviewmaster) reported

    @wobbly0 @bt_uk That’s terrible service. Don’t they promise that you’ll have it the next day? It’s supposed to be an emergency fix when your service goes down. Terrible @bt_uk

  • Steve080561 Steve (@Steve080561) reported

    @btsport @btsportfootball @OpBlackVote Wtf has this got to do with sport stick to what you are good at, ripping your customers off

  • foulshamgirl1 Kate Hayes🌸 (@foulshamgirl1) reported

    @problem_we This is football clubs thinking they can do without the fans, they have forgotten that it is the fans paying for SKY or BTSport or any other footie channel & the fans that purchase the merchandise. Let's see how long they last without the fans support?

  • DaveRoon3y Dave (@DaveRoon3y) reported

    @GNev2 When shankly said this football was for all, rich & poor it was a working class sport now your paying £100 a month to watch your team in your living room #sky #btsport are part of the big problem.poverty stricken kids can’t watch football and they should

  • mariannekelly66 Marianna Kelly (@mariannekelly66) reported

    Hey @BTCare Loyal customer for 15yrs, you charge me £190 to leave, I send all the hardware back(2 routers, WiFi extenders). Don't use the SIM, no data used for mnths, I cancel & you send my £40 "debt" to awful Moorcroft mafia. I contact them on #MSE. Nada. It's not a good look.