BT (British Telecom)

BT (British Telecom) Outage Report in Crewe, Cheshire East, England

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The latest reports from users having issues in Crewe come from postal codes CW2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crewe, Cheshire East, England 12/10/2025 00:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crewe, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Northwich, Crewe and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthwich Internet
United KingdomCrewe Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • jm0rr1s Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GDavies1979 Gareth Davies (@GDavies1979) reported

    @btbusinesscare Why, what will you do that countless people before couldn’t/wouldn’t Can you cancel my contract with immediate effect at no cost to me as I’m already out over £7k due to failures on your part?

  • ClaireSandell Claire Sandell (@ClaireSandell) reported

    @bt_uk I have tried to change the email on my account several times today. Keeps saying has sent an email for me to confirm the change BUT it has not! Really annoying. Can't get any help either.

  • PhdTownTrail Peterhead Town Trail (@PhdTownTrail) reported

    @btbusinesscare, @BTBDirect, @BTSopenreach A whingey thread from a frustrated consumer. On Monday, it was windy and the phone lines serving my house and some neighbours snapped off at the telegraph pole and landed in next door's garden. I phoned my service provider to report it.

  • Lymphomaniac67 Edmund Lovell (@Lymphomaniac67) reported

    @bt_uk we were fitted with a new modem/WiFi unit last week. We were told to keep the old one and that you’d send details of where to send it. To date we’ve received none. Can you help?

  • Harri_Chandler Haz Chandler (Hazc91) (@Harri_Chandler) reported

    @BTCare any chance of some help ?

  • Peterha52150574 Peter hartley (@Peterha52150574) reported

    @btbusinesscare It won't allow me to send direct message. Account is GB21191116. It's off again tonight. Messaging via mobile data in car park. This fault was reported last week. Disgusting service. I was on hold for 30 minutes this afternoon too. Promised it would be fixed tonight.

  • tdrumnbass Tom (@tdrumnbass) reported

    Absolutely sick of the piss poor internet connection from @bt_uk pay nearly £100 a month and the internet connection is a joke 🤬🤬

  • TheQuietLAD Luke D (@TheQuietLAD) reported

    So. @bt_uk on Monday insisted my broadband going out was not related to my contract renewal. Told me its Openreach's problem. Guess what? It wasn't Openreach's problem, there's an error in my order code somewhere with BT's Wholesale team which could be another 72 hours to fix.

  • MrJasonThompson Jason M Thompson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@MrJasonThompson) reported

    @bt_uk my broadband has been crashing all day, having to hotspot with my work phone, I need help ASAP.

  • tania_e_jackson tania Jackson (@tania_e_jackson) reported

    @bt_uk I spent an hr on the phone to a lovely engineer just now, as our Internet isn't working. He said we have to wait 8 days for an engineer to fix the problem. This is totally unacceptable as my husband runs his business from home. Any advice? He can't work without Internet.