BT (British Telecom)

BT (British Telecom) Outage Report in Crewe, Cheshire East, England

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The latest reports from users having issues in Crewe come from postal codes CW2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crewe, Cheshire East, England 08/29/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crewe, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Stoke-on-Trent and Congleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Internet
United KingdomStoke-on-Trent Wi-fi
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • oiooihggg . (@oiooihggg) reported

    They should suspend or cancel all football untill this passes I can't see how they think there exempt to many footballers *************** and breaking rules but nothing done to them again money talks from @SkySports and @btsport It's moraly wrong atm

  • LivBates9 Liv Bates (@LivBates9) reported

    Omg @bt_uk i am actually going insane. I spoke to someone last month about being charged for the package i cancelled plus my new package and still getting charged. Over £200 in 2 months. Pls help 😭😭😭

  • WHYouthAgency Youth Agency (@WHYouthAgency) reported

    Really don’t see what the issue is @btbusinesscare if you can switch our broadband of then just switch it back on again. Absolutely appalling service!

  • rachel_fulton9 Rachel Fulton (@rachel_fulton9) reported

    How many complaints does it take for you @bt_uk to ring a customer back?

  • printfuture Neil Falconer (@printfuture) reported

    @bt_uk I have had the most exhausting and appalling service over the last 6 months from BT and Open Reach. 0.13mb broadband and a broken copper phone line. Nobody gives a damn, you are not fit for purpose in a digital age! An absolute disgrace.

  • PaulStuffins Paul Stuffins (@PaulStuffins) reported

    Hey @bt_uk, just got a mailer from you asking "Why start 2021 with bad internet?" I thought the same, which is why I am not, and will never be, a BT Internet customer again!

  • standardnoise ColinP (@standardnoise) reported

    @bt_uk Broadband has gone down. Phone line appeared to go as well but got dialling tone back. Won’t connect to your 0800 troubleshooter number though. Not bloody good enough!

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported

    @SkyHelpTeam the mini box disconnections, pixelated pictures, sound drop outs, snail speed fibre broadband are worse than ever now with this new unfit for purpose HDR v3 box. I was even advised to terminate my @bt_uk BB contract by Sky for this awful service. HELP @BBCWatchdog

  • emcwx EC (@emcwx) reported

    Can’t quite believe we rang @bt_uk this morning and the advisor said “I can’t help you so I’m putting the phone down on you now, bye” and actually did. What in the world 🥴. Possibly the worst customer service I’ve ever seen

  • MichaelCade1 Michael Cade (@MichaelCade1) reported

    Seems to be some upload issues with my internet connection today.... @bt_uk