BT (British Telecom) Outage Report in Crewe, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Crewe come from postal codes CW2 and CW1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Northwich, Stoke-on-Trent, Newcastle under Lyme, Winsford and Whitchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Crewe |
Internet | |
| Northwich |
Internet | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Newcastle under Lyme |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Paul Jones
(@paulrezult) reported
from
Middlewich, England
Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Chief Mechanic
(@jm0rr1s) reported
from
Northwich, England
@DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Paul Simpson
(@psimpson13) reported
from
Northwich, England
Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Edwards
(@MartinEdw94) reported
Now I remember why I don’t bother with @btsport … charged me 5 times this month! Unfortunately this isn’t the first time either. How stupid of me to sign up to it again and same thing happens! #bt #btsport
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Football Mad
(@Footyrecorder) reported
@bt_uk you’ve charged my account multiple times for BT Sport. It looks like this is an issue that others are experiencing. It’s distressing, especially for those with low budgets. Why haven’t you made a public statement to reassure customers?
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Xander Kirke
(@XanderKirke) reported
@btsport Today you have taken my monthly subscription 5 times this morning. I have seen others have this issue. Resolve this as fast as possible because it will have serious consequences for so many people.
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Damon Herft 🇺🇦
(@dherft) reported
@bt_uk - I’m in with your chat service and have been for 30 minutes and am yet to be transferred to an actual helpful person. Truly appalling. I tried calling, but can’t reach you there either. Diabolical customer service!
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Carl Wrigley
(@CWriggers) reported
@bt_uk But I've been through my account with your customer "care" team, who were appalling. You just need to get the message out to your staff and via social about the unbelievable mess your company has made, when money is tight for so many at the moment too
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Max
(@RossiterTHFC) reported
@bt_uk @BMPCSAFC Ash, you tell us to ‘pop’ you a message then when we do you give us a half assed reply that you’re looking into it with no advice or help at all. What kind of a response is that? Terrible service.
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Chris Mason
(@chrismason13) reported
@bt_uk can you please assist I have been charged 5 times today for a single monthly BT sport pass and I have not been able to get through on your phone line or messaging service to try and resolve this
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joby mathew
(@jobemathew) reported
@btsport please help.. I'm being charged every hourly for bt sports monthly pass. Please look into it.
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Parul Singh (She/Her)
(@parulsingh1995) reported
@abeacock @btsport No I’ve seen it on other peoples twitters too it’s an issue with BT sports. Finally got through but Marks wasted so much time this morning sorting it out 😫
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LadyNico
(@LadyNico) reported
@OpenreachHelp I typed up the thread after speaking with both Early Life and Tech Support depts at @bt_uk who tell me they are waiting a call back from you.