BT (British Telecom)

BT (British Telecom) Outage Report in Crewe, Cheshire East, England

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The latest reports from users having issues in Crewe come from postal codes CW2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crewe, Cheshire East, England 04/01/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Crewe, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Northwich, Crewe, Alsager, Winsford and Congleton.

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City Problem Type Report Time
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomNorthwich Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • jm0rr1s Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NeoSamG Zombie Lord 🧟‍♂️. (@NeoSamG) reported

    @bt_uk My Engineer has just left & He was fantastic. Absolutely brilliant. I've spent a Wk with no real Internet. I'm Housebound due to being Disabled as a result of serious Chronic Health issues. Gaming & Chatting online is a major thing for Me...

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @bt_uk First it was flooded cabinet,on FridayI was told it was a cable issue? and your telling me it will be after the 25th of May before we go live. Can you tell me when my next scheduled call back is due? As I have a lot of complaints to discuss since the 12th of April.

  • kmummyk Victoria (@kmummyk) reported

    @bt_uk awful customer service received today when handling change of address for a relative with dementia. Where has the care and loyalty gone from BT services!!! Shocking.

  • BigDFC Duncan Carse (@BigDFC) reported

    @BTCare I was talking to one of you call centre managers and got cut off. Still no call back about a complaint. Can you give someone a nudge please or DM me for details

  • kriopufc KRIO (@kriopufc) reported

    Think twice before opting for @bt_uk broadband people, they don't care about you! Poor poor service, not another penny from me you greedy wanks!

  • doze_j pulsesyndicate (@doze_j) reported

    @bt_uk fix your **** wifi i was guaranteed on average 100mbps for the last week the best i have had is 32.8mbps download speed and 18.9mbps upload speed and as a result i have not been able to use my console any online game won’t even load up and iPlayer apps wont work

  • po29 Paul Oxley (@po29) reported

    @bt_uk I have been promised a replacement for my broken router twice now in the last week. First it it wasn't ordered properly. Second one still hasn't arrived. Think this is grounds for leaving my contract early!! Awful service.

  • sonya_lawson Sonya lawson 💙💙💙💙💙💙 (@sonya_lawson) reported

    @bt_uk I have also sent a lengthy email to your CEO and Philip Jansen and Customer Service CEO Thomas Duecke. Let’s see if they have time to speak to me

  • ArdenFox6 Arden Fox (@ArdenFox6) reported

    @bt_uk connect for good?! we are here to help?! 2 months and still download speeds under 35 and I'm reporting low speeds every week - today less than 10?! Several Open Reach engineers out and another one tomorrow!? Had enough!!!!!!

  • IanDavi94057513 Ian Davison (@IanDavi94057513) reported

    @bt_uk Pfft! Shocking service from you the past few days. Landline and internet out since Wednesday. Lied to twice by staff setting up engineer appointments. Disgraceful customer service. Never use them under any circumstances. We will be changing providers immediately.