BT (British Telecom)

BT (British Telecom) Outage Report in Crewe, Cheshire East, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Crewe come from postal codes CW1 and CW2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crewe, Cheshire East, England 02/28/2026 12:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crewe, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Newcastle under Lyme, Northwich, Sandbach, Whitchurch, Winsford, Congleton and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe E-mail
United KingdomNewcastle under Lyme E-mail
United KingdomNorthwich Phone
United KingdomSandbach Internet
United KingdomWhitchurch E-mail
United KingdomWinsford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • jm0rr1s Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NightsabrePaul ᗰOTOᑭᗩᑌᒪ (@NightsabrePaul) reported

    So after 3 calls to @bt_uk to resolve a problem, a complaint was raised on my behalf. Today I got a text to say they'd call me between 5pm-7pm to discuss it. So, I made sure I had my phone with me but I don't think I even need to say what happened... #Useless

  • The_Binfluencer The Lewisham Binfluencer (@The_Binfluencer) reported

    @bt_uk I report these phone boxes every week for cleaning. They need to be removed - have never seen anyone use them (other than as a toilet).

  • Josh79431917 Josh (@Josh79431917) reported

    @virginmedia just wants you to get into a fixed contract. Awful customer service once you get into a contact. All I want is good internet connection. Should of stayed with @bt_uk

  • kellypreedy Kelly Preedy 💫 (@kellypreedy) reported

    New record. 1 hour and 23 minutes on the phone to @bt_uk need a lie down now.

  • jennyurquhart Jenny Urquhart (@jennyurquhart) reported

    @bt_uk I hope so. I really do. Its been a total nightmare..and if the cause of our issue is that a cable has been chopped/disturbed due to trimming ivy on Wednesday it surely could have been fixed earlier

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @Shadows_Trains @SkyHelpTeam @bt_uk Neither, they are service providers not network providers

  • poppy963 Sandra Paton (@poppy963) reported

    @YouViewSupport @BTCare why does 4OD and itv never play properly? Rapidly plays through adverts like on fast forward then screen black so program never plays. Can make several attempts but no joy.

  • afcbuddy ▁ ▂ ▄ ⛔️ Ⓑⓤⓓⓩ ⛔️ ▄ ▂ ▁ (@afcbuddy) reported

    @bt_uk I got a call from a mobile number saying their from BT and wanted to discuss the service you provide me. 1) whys a mobile number 2) there isn't a 2 but he started mumbling about special offers before I disconnected is this a legitimate call or was I correct to disconnect

  • tarara42 Tara (@tarara42) reported

    @btbusinesscare I called again today and it was just as bad. I’ve got a complaint in so don’t know if it is worth messaging you as well?

  • J_10211295 J (@J_10211295) reported

    @bt_uk Hello, BT here. We're sorry but there was a problem with your recent order so we've had to cancel it. We're working to put this right and will get in touch once we've placed a new order. Thanks.