BT (British Telecom) Outage Report in Crewe, Cheshire East, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Northwich, Sandbach and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Northwich |
Wi-fi | |
| Stoke-on-Trent |
Wi-fi | |
| Sandbach |
Phone | |
| Northwich |
Internet | |
| Crewe |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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sarahbirdsey
(@sarahbirdsey) reported
from
Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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Paul Simpson
(@psimpson13) reported
from
Northwich, England
Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mal Hughes 🏴
(@MalHughes17) reported
@pjhj51 @btsport Red button showing service park coverage now 🤞Guess it wasn't Sky or Virgin TV's issue, just that coverage wasn't made available via the BT red button option 🤔
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Shami is Pro HUMAN Rights
(@shamikaze84) reported
@bt_uk you are clearly having some serious kinds of issues with your services at the moment, b/c my average length of Skype call with one of your customers is about 30s this morning. I'm counting my blessings that I'm not a customer of yours!
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The Gin Mum Club
(@EllaB1983) reported
@bt_uk DISGUSTING CUSTOMER SERVICE!! Day 3 of my very vulnerable 98yr grands father being left with no landline which affects his careline!! Day 3 of them saying they will be out and no show!!! How can you leave someone without their only form of help!!! DISGUSTING DO NOT USE
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charles c (hairagon)
(@hairagon) reported
@dvotee @bt_uk @virginmedia I had a similar issue with BT. I opted for fibre and received esimates for the speed i would get. Engineer came and fitted a new phone line but none for the braodband. After several calls and confirmation of speed to mt area it turned out that fibre was not available in my area
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charles c (hairagon)
(@hairagon) reported
@dvotee @bt_uk @virginmedia I had a similar issue with BT. I opted for fibre and received esimates for the speed i would get. Engineer came and fitted a new phone line but none for the broadband. After several calls and confirmation of speed to my area it turned out that fibre was not available in my area
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JinxedRebellion
(@RebellionRevo1) reported
@btsport Can I order and watch this if I'm not a sky or bt sports customer?
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Dvotee
(@dvotee) reported
Well thnx @bt_uk I wait a month for full fibre installation, there's a fault and am told an engineer will be out with 2 days I chase just now and told I have to wait another month . Think I'll just cancel and go with @virginmedia unbelievable
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Ed Lane
(@edjlane) reported
@bt_uk Is that the official BT position on loyal customers? To treat them worse than new customers?
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Naziar Hashemi
(@NaziarHashemi) reported
Having waited for 2 months for @bt_uk to fix our broadband, they update their website a minute after the fix time to say they can't provide a fix time. @BTSopenreach have finally dug a couple of holes. No customer service, no respect for their customers.
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Clairey
(@esho_funi) reported
@bt_uk well after being promised that I would have a new router within 24/48hrs of last Saturday, I’m still left with no broadband. The 4th time it has gone wrong and stopped. How am I supposed to earn a living working from home if you keep letting me down…?