BT (British Telecom)

BT (British Telecom) Outage Report in Crewe, Cheshire East, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Crewe come from postal codes CW1 and CW2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crewe, Cheshire East, England 01/22/2025 08:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Crewe, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Congleton, Northwich, Winsford, Stoke-on-Trent, Crewe, Newcastle under Lyme and Whitchurch.

Loading map, please wait...
City Problem Type Report Time
United KingdomCongleton Wi-fi
United KingdomCongleton Wi-fi
United KingdomNorthwich TV
United KingdomWinsford Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomCrewe Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • sarahbirdsey sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MARKKILDAY1 MARK KILDAY (@MARKKILDAY1) reported

    @bt_uk can't log in to emails or bt website, being told to check my details are correct. Is there an issue with the website?

  • mpezet Martin Pezet (@mpezet) reported

    @bt_uk maybe tweet that you've got a major outage and a timeline for fixing it?

  • chrisr1718 Chris Lloyd (@chrisr1718) reported

    @bt_uk @frances_cutler It appears that the website is down. Keep getting 'Content Server could not process the request' and 'Internal Server Error - The server encountered an internal error or misconfiguration and was unable to complete your request.'

  • GallKev7 Kev.I.N Gall (@GallKev7) reported

    @bt_uk @EDI_Airport any update on this? I’m due to land back into the Faroes on the flight today at 3:55pm. I have a screenshot of my reference number and my proof of double vaccination but can’t get access to my emails as BT Internet/mail is down

  • AllanKi22269349 Rab ...🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AllanKi22269349) reported

    @bt_uk ……Hello Guys n Girls, I can’t get on to “MY BT” and on my computer I can’t log in to the BT website for my emails, is your server system down ???

  • MarkJanBonney Mark Bonney (@MarkJanBonney) reported

    @bt_uk Many thanks, there is a message on 0800 169 0199 for the e-mails known issue TVM :-)

  • waltons101 Helen Graham (@waltons101) reported

    @bt_uk BT Mail is down - so not great. Cannot sign in via website

  • Adele_Sneddon Adele Sneddon (@Adele_Sneddon) reported

    @bt_uk Can't get into email this morning, & My BT mobile app saying "There is no account linked to this BT ID" I've sent a DM, but I'm assuming it's a problem at your end (as other also seem to be having the same issue)? Any idea when it'll be fixed?

  • GlennHutton #MadWorld 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 🇺🇸 (@GlennHutton) reported

    @bt_uk Hi there, are there any problems with signing in at the moment? I cannot get into My BT Account. I have not changed my password, Using the 'Help' options does not recognize my BT ID or phone number so I am stuck. Can you help? Thanks!

  • petalage Jisinapickle (@petalage) reported

    @bt_uk unable to log into MyBT ? Is the site down?