Is BT (British Telecom) having an outage in Crewe, Cheshire East, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 No problems detected at BT (British Telecom)

BT (British Telecom) in Crewe, Cheshire East, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Crewe, Cheshire East, England

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (54.71%)
  • Phone (20.04%)
  • E-mail (8.62%)
  • Wi-fi (8.62%)
  • Total Blackout (4.81%)
  • TV (3.21%)

BT (British Telecom) Outage Map Near Crewe, Cheshire East, England

The most recent outage reports and issues originated from Stoke-on-Trent, Nantwich, Sandbach, Crewe, Congleton and Winsford.

BT (British Telecom) in Crewe, Cheshire East, England Comments

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BT (British Telecom) Issues Reports Near Crewe, Cheshire East, England

Latest outage, problems and issue reports in Crewe, Cheshire East, England and nearby locations:
  • ajpigott_anna
    Anna Pigott (@ajpigott_anna) reported from Nantwich, England

    @BTCare Yes it is. It was my 3rd call today. I have previously been told that our poor TV picture was likely to be due to our Ariel not BT equipment. But guess what, it works better with the Ariel directly in the TV

  • leetbrookes
    Lee Brookes (@leetbrookes) reported from Stoke-on-Trent, England

    Hi @OpenreachHelp and @BTCare. I’ve been without a phone line now for 6+ hours, and subsequently no internet. 2 @WeAreOpenreach vans seen in the area without resolution. Reported to @SkyHelpTeam who have escalated to you. Any chance of an update?

  • NRDParsons
    Neil Parsons (@NRDParsons) reported from Crewe, England

    @BTCare Not great is it, 2 weeks without a service ??

  • westie80
    mark west (@westie80) reported from Stoke-on-Trent, England

    @bt_uk not happy. Internet has been dropping for weeks now. All the money I pay and still not rectified. Promised a new hub. Still not delivered. Might as Well throw money down the drain. @BTCare

  • spinner59
    Dave Smithson (@spinner59) reported from Crewe, England

    @AdamMorgan33 @BTCare That’s why I moved to another provider....BT’s customer service is nonexistent

  • adywhitehurst
    Adrian Whitehurst (@adywhitehurst) reported from Congleton, England

    @MotoGP It may be, but you allowed the cancellation instead of reschedule for the next day, very poor on you and the teams who blocked the reschedule to Monday it’s not even like you are racing next weekend!!!! I think @btsport should get a refund

  • lindseykelsall
    Lindsey Kelsall (@lindseykelsall) reported from Northwich, England

    @BTCare We were told there was a technical problem...still waiting!

  • KevMain
    Kevin Main (@KevMain) reported from Northwich, England

    @BTCare are there any broadband issues in CW8? Seems very on and off today and normally get 60mb and been down to 12mb max for the last few days!

  • philcolclough
    Phil Colclough (@philcolclough) reported from Biddulph, England

    @BTCare hi, I need help in resolving an ongoing issue following a house move back in April - please help

  • AndreaChapman_
    Andrea Chapman (@AndreaChapman_) reported from Stoke-on-Trent, England

    @BTCare Could have forwarded on! Customer shouldn’t have to keep chasing.

  • AndreaChapman_
    Andrea Chapman (@AndreaChapman_) reported from Stoke-on-Trent, England

    @BTCare Thanks for replying Dee. Chat should have got someone to ring me. Service is getting worse. The visit was for a broadband fault. The fibre service I’m getting is the worst I have ever had - shocking. Even an appliance that is hard wired in is failing. Really disappointed.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Gareth_B2BWeb
    Gareth Davies (@Gareth_B2BWeb) reported

    @braintreetownfc @btsport Remember to put the 50p in the meter... Don't want a technical "Issue" midway through broadcast ;). Have a good one. Tripods alone are roughly 3K...

  • Dansmalls1985
    Daniel Smalley (@Dansmalls1985) reported

    @BTCare how can my complaint be closed when nobody contacted me about it - looks like time to get ombudsman involved

  • leet85
    lee (@leet85) reported

    @BTCare so just attempted to call you to talk about my account been on hold for 10 mins advisor to ally answers then cuts me off ,terrible service

  • Emmiesnelling
    Emmerson Snelling (@Emmiesnelling) reported

    @BTCare We aren't but it's ridiculous that we haven't been offered one and no we haven't been told anything we just keep being told it's going to take longer to fix and getting texts to say we'll be updated on whatever date and now it's been pushed to the 30th

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare service 🧐 - Surely this would of brought to the surface this internally rather than over social media.... A simple fact in business is that for ever customer that complains about her 20 couldn’t be bothered and leave ....

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare clearly do not have the capability to even explain bill cost ... so the line just goes dead (or they hang up 3 times) I have no issue with outsourcing customer service center but doesn’t anyone working at BT in the UK use the BT service and actually had to call customers

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare explain costs b) I am still at a loss to this hidden charge of using another internet vendor on the BT line (do explain as there is no mention on the bill) c) shouldn’t hang up on the customers , I made 3 call backs , waited in line , spoke to the BT reps in India who all

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare distress to the person , especially if the person is elderly! Note I achieved access to the account when I called back without the date of birth but then the following issues occurred BT Customer representative receiving a call a) should be able to discuss the bill and

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare in way other than just saying BT b) clarify in short why they are calling Eg we calling to discus an outstanding payment with the holder of the account c) realize that if a “customer” states on numerous occasions that they do not want to give their DOB , this may be causing

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare BT Agreed you have to validate the account, surely there is more than one way to validate, eg post code , last bill cost , last phone call to who... You could argue that BT customers representatives calling should, a) validate to the customer they are calling, who they are