BT (British Telecom) Outage Report in Crewe, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Crewe come from postal codes CW2 and CW1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crewe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Crewe, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Newcastle under Lyme, Stoke-on-Trent and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Wi-fi | |
| Crewe |
Internet | |
| Newcastle under Lyme |
Phone | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Crewe, England
Latest outage, problems and issue reports in Crewe and nearby locations:
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Nigel Hay
(@nigelhay) reported
from
Winsford, England
@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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sarahbirdsey
(@sarahbirdsey) reported
from
Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hamilton
(@mdshamilton) reported
@OpenreachHelp @bt_uk BT have escalated and are trying to manage this as well as they can. The problem is ongoing incompetence at Openreach and lack of vans with hoists to access telephone poles - none available yesterday. Tuesday is the next update from Openreach.
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Emma Read
(@Emma_Read) reported
@bt_uk My reflection & New Year’s resolution is to source an alternative provider who puts their customers first. Nearly 2 weeks without internet / broadband & landline which services the burglar alarm, Hive thermostat, Ring doorbell et al is way too long. Earliest engineer appt 6/1/23!
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Scott
(@ScottsTweeets) reported
@bt_uk hi can i cancel at the end of my contract please
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jane hargadon
(@janehargadon) reported
@bt_uk Seriously BT are a complete joke. You have left a vulnerable 82 year old without a phone line which is needed for her lifeline service since the 2 December and still no date for reconnection !!!
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.
(@Josh85561395) reported
@bt_uk why am I paying 80 a month for Internet that can barely handle console games fix your ****
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Westy 🗣⚽️🔴⚪️❌///⚫️💜
(@NorthBankB9) reported
If anyone has a BTSport login and happy to let me use it please slide into my DM’s
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Gina
(@Ginaaar7) reported
@bt_uk hiiii, please can I have some help? The app is saying I don’t have an active BT sport subscription to be able to watch things…..but I do 🤔 thanks
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Aaron Mitchell
(@aaronleemitchel) reported
Well done @btsport another match ruined by awful commentary. Lucy Ward seems to be the number one choice for #btsport so out of the hundreds of former players who’ve played at #PremierLeague level they can’t find anyone better?! #WOLMUN
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Priscilla Octavia
(@cathyannebalino) reported
@verabekky @bt_uk @darealern Definitely this wasn't meant for the public, Pancakeswap might fix it soon.
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Kyle🥳
(@kylemcfc2003) reported
@btsport fix your **** app