BT (British Telecom)

BT (British Telecom) Outage Report in Crewe, Cheshire East, England

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The latest reports from users having issues in Crewe come from postal codes CW2 and CW1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crewe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crewe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crewe, Cheshire East, England 02/22/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Crewe, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Crewe, Congleton, Northwich, Winsford, Newcastle under Lyme and Whitchurch.

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City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomCrewe Wi-fi
United KingdomCrewe Wi-fi
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Crewe, England

Latest outage, problems and issue reports in Crewe and nearby locations:

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • sarahbirdsey sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Merlinsstar Liz Gregg-Smith (@Merlinsstar) reported

    @bt_uk BT: stands for Bloody Terrible. Ongoing issues for 2 years now. Broadband & phone down AGAIN today & engineers have missed 2 recent appointments wasting 10 hrs of my time! We will be leaving you when our contract expires in March -all our neighbours have already left!

  • SuzannaJackson1 Suzanna Jackson (@SuzannaJackson1) reported

    @LymoTweetUp @bt_uk Dear BT, Shirley won’t see #Saintsfc if you don’t help her today. Difficult.

  • MenaNathwani Mena (@MenaNathwani) reported

    @bt_uk this morning I have had 4 phone calls from unknown numbers telling me there are problems with my broadband. Is there anything you can do about this?

  • Polesedog Stepman Poloso (@Polesedog) reported

    @bt_uk Re. Fault VOL013 555482109277 please can someone give me a proper update as to when this will be fixed. Fault tracker gives estimated fix date of yesterday. This phoneline is required urgently for work, and an 85 year old who relies on a Community Alarm for safety

  • MRidzBh MRB (@MRidzBh) reported

    @MONR0WE Agree currently with @bt_uk don’t get WiFi signal is parts of my house, complained BT said they do not guarantee a signal nothing they can do however if I upgrade to another plan they will guarantee a signal. RIDICULOUS!!

  • davidpe64701074 David Perez (@davidpe64701074) reported

    @bt_uk I already have a complaint open and am in the process of escalating my 7 months of distress to the ombudsman. Calling BT only results in over an hour on the phone and severe mental distress. Surely you should be doing everything in your power to resolve the outstanding complaint?

  • LymoTweetUp #LymoTweetUp 💚 (@LymoTweetUp) reported

    @SuzannaJackson1 @bt_uk Thank You for your support in this difficult time Suzanna 🙏 I haven’t been able to do my @thebodycoach work out either 😫

  • Crashedfiesta Crashed (@Crashedfiesta) reported

    Well, that's just great. Looks like @ThreeUK is still down and because of @bt_uk failing to get my landline working (still waiting after six weeks), I literally have no way of talking to anyone. 😡

  • inwils 🤓 Inwils 🎲👨‍💻🎮 (@inwils) reported

    Well the by diagnostic bot has checked my line and apparently there is no problem 😥😥😥 and the fault must be with me @bt_uk

  • elizabethpawle Elizabeth Pawle (@elizabethpawle) reported

    @bt_uk hello BT! Our phone and internet are down (a wire has fallen and is in the road) but we’re having trouble speaking to anyone at BT. We’re homeschooling and this is a disaster, please please can you help us? Thank you!