BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle under Lyme, Staffordshire, England

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The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle under Lyme, Staffordshire, England 11/02/2024 13:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Crewe, Market Drayton, Newcastle under Lyme, Stone and Congleton.

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City Problem Type Report Time
United KingdomStoke-on-Trent TV
United KingdomCrewe Internet
United KingdomStoke-on-Trent Phone
United KingdomCrewe Internet
United KingdomCrewe Internet
United KingdomMarket Drayton Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • tmjcan Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • JulieAnn1972 Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England

    @petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • crewealex7 Phil Bedford (@crewealex7) reported from Crewe, England

    Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • toms_matt Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • BoxyBate Adam Bateman (@BoxyBate) reported from Nantwich, England

    @ljo_87 @hunter_mufc @ManUtdWomenFans @btsport @FAWSL @F1 @FAWC_ Oh yeah I agee about the @FAWC_, it was bad enough trying to find non MUTV highlights of games when we were in it, but now we are not, it seems as if that league has sadly been forgotten about somewhat. I would love to see matches in that league shown, even Justin highlight form.

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • lpatz80 Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nanodise Nanodise 🔱 (@Nanodise) reported

    @bt_uk Yes, its bad throughout the day and then works fine from 2am onwards.

  • JustLEAVEeu Just Leave EU (@JustLEAVEeu) reported

    @btbusinesscare do u hv a broadband service for landlords?

  • tinamay1977 Tina Raistrick (@tinamay1977) reported

    @2212leigh @bt_uk Thanks, appears to be a BT problem and not with her personally. 🤞

  • Crazy_DavidP David Preston (@Crazy_DavidP) reported

    @bt_uk How about stop it for every customer, I have taken care of my end, you as a company need to improve and fast because you offer nothing special. From false Full Fibre, to poor standard Fibre to dodgy sports service to fake email addresses. Customers shouldnt have to deal with this

  • rainspringrain Karen (@rainspringrain) reported

    @bt_uk morning, hoping you can help, there is a BT cable hanging in our street (currently hooked on a tree!) who do I contact to make it better & safe?! Thanks

  • bressane Rodrigo Bressane (🐐) (@bressane) reported

    Hey, broadbanders, any good (or bad) words to say about @CuckooInternet? I wanna give it a try (leaving @bt_uk). Loved the concept and minimal approach. One speed, one price, no shackles. 1/5

  • Scotsman__ Richard (@Scotsman__) reported

    @bt_uk To rectify it or cause the issue?

  • PeterHodg Peter Hodgkinson (@PeterHodg) reported

    @bt_uk trying to fix my wifi. There’s a solid orange light on the bt hub. Trying to find a number to call but your website is terrible, any other ideas?

  • mattprice1287 Matthew Price (@mattprice1287) reported

    @bt_uk hi BT. Can I please just have it as a matter of record. That the service I have received from yourselves in the last 5 weeks has been nothing short of the worst customer experience of my entire life. And I've travelled with Southern Rail. Congratulations. A thread.

  • clappygolucky universal (@clappygolucky) reported

    Can’t wait to move from @bt_uk. Fibre Broadband up and down, so fed up. Hello @SwishFibre when can I switch?