BT (British Telecom) Outage Report in Newcastle under Lyme, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Congleton, Crewe, Stoke-on-Trent, Newcastle under Lyme, Market Drayton, Leek and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Congleton |
Internet | |
| Crewe |
Internet | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
Internet | |
| Congleton |
Wi-fi | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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lordfarqaud
(@obi1inatree) reported
@OliCoultas @btsport @Tyson_Fury Damn man! What will they do without you watching?
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Graham Milford-Scott
(@crazeygrazy) reported
@bt_uk I hate your moronic, useless broadband service. Now piss off.
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Ann Campbell
(@AnnCamp03030273) reported
@bt_uk Hi Ian, no, nothing was sent out to them at all. We just bought them new phones at the beginning of this year too. We need BT to move the router back to where it originally was. The signal is weak as it is and we wouldn't want to have to depend on it for our main means of contact
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Dr Annie Byniaeth #FBPE 🇪🇺 #FBIW🏴
(@AngharadHafod) reported
Warning: BT scam call doing the rounds "This is BT [not]. We've detected suspicious activity... press 1 to speak to an operator, or we will cancel your phone line, internet, etc". For me it was from 01773 206432, but likely that's variable. @bt_uk
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Barnaby Perks
(@BarnabyPerks) reported
@bt_uk I’m already speaking to your complaints team (rising up the escalation tree). They seem powerless to do anything. Problem is Openreach unwilling to maintain the local network properly. Small village=low priority. @BTGroup @bt_uk consistently poor service but no alternative.
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Nathan J Butler
(@NathanButler3) reported
@bt_uk Hi. Elderly relatives: issue with new landline. Just b4 engineer arrived 2 fix- spoof BT contact ctr called and nearly got away with fraudulently extracting £ from a/c! How did they get v new tele no and know engineer due? misuse/exposure of pers data? Can dm as not happy!
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Illutical
(@Illutical) reported
@bt_uk sorry, but one more thing, an engineer was supposed to come today and fix the “potential” line fault, but they never came! Why is that?
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Barnaby Perks
(@BarnabyPerks) reported
@bt_uk I need all the help I can get as @BTGroup seems to be a dysfunctional organisation with no concept of customer service
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Iâr Fach yr Haf 🏴🇩🇪🇪🇺
(@felullah) reported
@AngharadHafod @bt_uk There’s a useful website called ‘Who Calls Me’, and I’m sure a few others, where you can search for unknown numbers (landline and mobile). I never answer either phone to an unknown, and do a quick search before calling back... if it shows as a scam, it gets blocked!
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David Smith
(@david_the_smith) reported
@btbusinesscare Complainant is Days Lane Fibre CIC – we have CFP relying on GBVS funding - 46 participants & 45 installed – Openreach confirm all signed off for service with sufficient FTTP usable fibre capacity - hold BT responsible for any shortfall due to failure to complete – PLEASE RESPOND