BT (British Telecom) Outage Report in Newcastle under Lyme, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Stone, Stoke-on-Trent, Newcastle under Lyme and Market Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Crewe |
Internet | |
| Stone |
Internet | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Newcastle under Lyme |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Matt Toms
(@toms_matt) reported
from
Crewe, England
@btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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The Tollgate
(@TollgateStoke) reported
from
Newcastle-under-Lyme District, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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Lee Pattinson
(@lpatz80) reported
from
Biddulph, England
Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Tom Cannings
(@tmjcan) reported
from
Newcastle-under-Lyme District, England
This may be the worst commentary I've ever listened to @btsport
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@Andrew12455474) reported
@England @bt_uk foden was terrible wtffff?
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Philip Gundry
(@philip_gundry) reported
@btsport been charged for bt sport but when trying to log in through ps4 app keep getting code id153...can i get some help as your live chat service is useless
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Syno osprey
(@OspreySyno) reported
@freddiehiggins_ @England @bt_uk Never seen such a odd comment I could do better at 13
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Andy Birbeck 💙
(@AndyB_73) reported
@bt_uk @SeanAFlynn1983 Same for me, in West London W5 area - been working from home for a year now, like most, and not had a single connectivity problem. Nothing called out in my area on your tool. Not doing anything different today but seriously slow internet. Pls can you check
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Richard
(@rjhsteel2001) reported
@bt_uk Got the new BT Hub 2 and the wifi signal is worse the the older BT HUB 1 we had?
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Gordon Rodger-Burns
(@gsrodger) reported
Well after 2 days of "being with" @bt_uk & @OpenreachHelp i still NO WIFI, a "home hub" that doesn't work and still waiting on a Manager to speak to because of their ineptitude! Great customer welcome here! Wish I didn't bother!
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Chloe Thomas 〓〓
(@chloethomasecom) reported
@bt_uk @BTCare Although.... I suppose total lack of a line could be considered an issue!
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NO YOU SHUT UP!
(@RichardCasey) reported
@bt_uk You mean like the *spam* that claimed i had two phone lines with BT simultaneously, despite never having been sent a bill for it in the two years i was with you? Wait, no, that was actually something BT did and then defended for nearly three years...
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𝕂 𝕀 𝕄 𝕄 𝕐 🤙🏼
(@kimtendo64) reported
@bt_uk hey I wondered if you could help me - my broadband has gone up to £52 since Feb and I’m unsure why?
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Chloe Thomas 〓〓
(@chloethomasecom) reported
@bt_uk @BTCare Hi Gareth, Thanks good guess, but there isn't a line for there to be an issue with... we're hoping to connect a new building to the network, and waiting on notification of when they want to do a site visit to price the connection. (and for the router to arrive)