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BT (British Telecom)

BT (British Telecom) outages and service status in Newcastle under Lyme, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle under Lyme, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, Crewe, Sandbach, Market Drayton, and Congleton.

CityProblem TypeReport Time
Stoke-on-Trent Phone 3 days ago
Newcastle under Lyme Internet 8 days ago
Crewe Phone 13 days ago
Stoke-on-Trent Internet 19 days ago
Crewe E-mail 1 month ago
Newcastle under Lyme E-mail 1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • connersofficial
    connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • BarcelonaSzcze1
    Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • WhiteCandy
    Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • Tam_the_Bam
    Tom Irvine (@Tam_the_Bam) reported from Stone, England

    @btsport get this @stephencraigan to ****. Biased or what?

  • cswbertie
    Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • cswbertie
    Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

  • rathgorn
    Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • spartan888
    Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • Mhcrewe81Martin
    Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • draneni
    I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • HaddrellPaul
    Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • westie0808
    Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • rathgorn
    Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • rathgorn
    Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Anthonybrown83
    Anthony Brown (@Anthonybrown83) reported

    @bt_uk is there a ongoing problem in the NE4 area? Last three days the internet has been stop start at best, usually no problems but long buffering and poor connectivity…done all the troubleshooting..thanks

  • IanQuick3
    Ian Quick (@IanQuick3) reported

    @WeAreOpenreach @bt_uk let down again! Broadband promised for last night. Didn’t happen. Now have to wait until Friday. Really poor performance and service. Time to try someone else I think.

  • acidmag_uk
    James Barker (@acidmag_uk) reported

    Trying to change phone from @bt_uk to @Plusnet. Plus Net say they can't takeover line due to incompatible "social telephony" & I must ask BT to remove it. BT deny it's a problem and say Plus Net can transfer. To and fro, to and fro. Neither will talk to each other. HELP.

  • JessicaHarries
    J e s s i c a 🌞 (@JessicaHarries) reported

    @bt_uk Hey. My bill has recently increased and my contract has come to an end. I’ve had a few offers from other companies. Is there anything you can do before I cancel my account? Thanks

  • GessDesigner
    Gess Puglielli (@GessDesigner) reported

    Trapped into a contract with actual criminals. That’s how I feel being a @bt_uk customer. 🤮

  • DoctorBenjy
    Ben Carr (@DoctorBenjy) reported

    Just want to thank @BT_UK for there support in pranking @WorkTheSpace for 2 weeks and then fixing his internet just in time for the next @TheFMShowdown Cheque is in the post. I'd email it, but I'm not 100% you'd get it 💙

  • Darth_Bricey
    Tony Brice (@Darth_Bricey) reported

    @bt_uk Is there a reason my friend has two then? One main hub and one that goes in the back of his and is used to connect to open zone (I assume) if his home internet goes down. I was told that I had guaranteed internet if there ever was a problem and assumed that's how it works?!?!

  • LizJ73
    Elizabeth Daminger (@LizJ73) reported

    @Michell81545385 @bt_uk @PamelaDuncan Wherabouts are you Similar problems here.

  • ashyratrat
    Ashyratrat (@ashyratrat) reported

    @bt_uk I’m fine! I actually don’t live in the UK so I couldn’t really fix it if I tried.

  • chelsie2686
    Chelsie Cliff (@chelsie2686) reported

    @bt_uk engineer has just been and the line doesn't work so we have to wait until tomorrow for someone else to come out, so frustrating. What a mess! 2 of 2