BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle under Lyme, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle under Lyme, Staffordshire, England 05/14/2025 11:40

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Newcastle under Lyme, Stoke-on-Trent and Market Drayton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Wi-fi
United KingdomCrewe Internet
United KingdomNewcastle under Lyme Phone
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • BoxyBate Adam Bateman (@BoxyBate) reported from Nantwich, England

    @ljo_87 @hunter_mufc @ManUtdWomenFans @btsport @FAWSL @F1 @FAWC_ Oh yeah I agee about the @FAWC_, it was bad enough trying to find non MUTV highlights of games when we were in it, but now we are not, it seems as if that league has sadly been forgotten about somewhat. I would love to see matches in that league shown, even Justin highlight form.

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • tmjcan Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • toms_matt Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • lpatz80 Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sickpatton sick. (@sickpatton) reported

    another great example of biased agendas/opinions from DC, Bisping Jon Anik…done minimal research on the Casey and Maia, so constantly pushing Maia…******* awful to listen to @btsport just call the fight, no one cares about your advice or opinions #UFC286

  • Who__me moi (@Who__me) reported

    Pay @btsport a small fortune every month, switch on the UFC and get looong adverts that anyone can pay them MORE money to watch live…. WTF am I paying for now then? 😡

  • SydneyLindsay15 Syd L (@SydneyLindsay15) reported

    Does anyone have a contact number for Openreach as @WeAreOpenreach doesn't have a number they can supply. Not bad for a company who supplies PHONE lines! 🤔 All they send you is a link that you need to be a mad scientist to work out, or send you on a wild goose chase like @bt_uk

  • moonraker_13 Moonraker_13 (@moonraker_13) reported

    What the hell @btsport ! Watching a great ladies singles badminton match at the All England and you cut to an advert. We missed the end of the match. Unbelievably ****!

  • RayBates57 Ray Bates (@RayBates57) reported

    When you’ve escaped #skys appalling customer service along come @bt_uk to upstage them within two months of our contract being signed. Absolute joke! 😡

  • deanie199000 DD__Sports (@deanie199000) reported

    Anyone having issues with Chromecastin the ufc? Just keep getting message saying event will be starting soon? @btsport

  • liambickford Liam Bickford (@liambickford) reported

    Will never understand why @btsport @btsportufc mute a little bit of swearing in the post fight interviews but fine with the fighting/blood etc. What are they trying to achieve? Super weird especially when you’ve paid for the PPV so want to consume the entire product @ufc

  • Thefootyblognet Scott Johnston (@Thefootyblognet) reported

    Hey @bt_uk how come there’s no service in My BT to contact you regarding a slow Wi-Fi problem?

  • artnvvr A Nvvr (@artnvvr) reported

    BT Sport you’re making a mess of this PPV. Too many adverts and unnecessary cutting of interviews. Terrible. @btsport #UFC286

  • fan_kline FRANZ KLINE FAN (@fan_kline) reported

    I just want EVERYONE to know that BT @bt_uk a sham of a company. INEPT, MISLEADING,WILFULLY DECEPTIVE, AGGRESSIVE & frankly CRAP AT WHAT THEY DO....They treat their loyal customers with disdain.