BT (British Telecom)

BT (British Telecom) Outage Report in Newcastle under Lyme, Staffordshire, England

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The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newcastle under Lyme, Staffordshire, England 02/27/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Newcastle under Lyme, Sandbach, Market Drayton, Congleton, Leek and Stoke-on-Trent.

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City Problem Type Report Time
United KingdomCrewe E-mail
United KingdomNewcastle under Lyme E-mail
United KingdomSandbach Internet
United KingdomMarket Drayton E-mail
United KingdomCongleton E-mail
United KingdomCrewe Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • BoxyBate Adam Bateman (@BoxyBate) reported from Nantwich, England

    @ljo_87 @hunter_mufc @ManUtdWomenFans @btsport @FAWSL @F1 @FAWC_ Oh yeah I agee about the @FAWC_, it was bad enough trying to find non MUTV highlights of games when we were in it, but now we are not, it seems as if that league has sadly been forgotten about somewhat. I would love to see matches in that league shown, even Justin highlight form.

  • toms_matt Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • lpatz80 Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • crewealex7 Phil Bedford (@crewealex7) reported from Crewe, England

    Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • tmjcan Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • matt_bingham13 Mxtt Binghxm (@matt_bingham13) reported

    @FoaleFOTD @btsportwwe @btsport Yeah, I spoke to the bt support dudes. They basically said the replay recording has been done wrong, and they're looking into it. I can't get past Bobby taking his glasses off. I'm probably going to have to wait for the catch-up and then hope they show Romans promo and the match

  • Notretsam Shaun Masterton (@Notretsam) reported

    @bt_uk I'm aware of how a login page works. I've spent 20mins on the phone trying to resolve this with someone and messages on here, now I'm being told how a login page works. I'm about ready to give up on this.

  • SophSkelton17 Sophie Skelton (@SophSkelton17) reported

    @bt_uk Is your team ready to fix my broadband? Rise in my bill yet lack of service today

  • halewood_paul Paul Halewood (@halewood_paul) reported

    @mark25ogden @btsport @btsportfootball She is awful. I’m sick of it

  • paulwoolmore paul (@paulwoolmore) reported

    @stephenjones9 @BristolBears @btsport Saints did have 14 players unavailable many were nailed on 1st team players, but there is no excuse for that performance. Defence as been crap all season with probably 2 exceptions

  • warreny08410405 warren young (@warreny08410405) reported

    @jedgeordie @btsport Glad it's not just me, why doesn't she just shut up. We can see the game we're not stupid does she have to state the obvious every time. I actually think we've played well just nothing happening for us in the box! Wilson unfortunately bang out of form!

  • bt_uk BT (@bt_uk) reported

    @kape1k Did you check to see if there was a known issue in your area? If there is then the engineering team will aim to resolve the issue as quickly as possible. AnneL - BT_UK Team

  • RetaTweeter Reta Louise Rose (@RetaTweeter) reported

    No pun intended, but who is the absolute charlatan that is murdering ‘One to Another’ for the @btsport theme tune? Awful 🤮

  • Kevinde90524281 Kevindelaney (@Kevinde90524281) reported

    @HawkNooky00 @btsportfootball @btsport Hope people cancel she is terrible

  • StephenPay1970 StephenTHFC (@StephenPay1970) reported

    Lucy Ward is a terrible co commentator. Female version of Gary Neville. Never stops bloody talking #MCINEW @btsport