BT (British Telecom) Outage Report in Sandbach, Cheshire East, England
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The latest reports from users having issues in Sandbach come from postal codes CW11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sandbach, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Sandbach, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Newcastle under Lyme, Northwich, Sandbach, Winsford and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
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| Newcastle under Lyme |
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| Northwich |
Phone | |
| Sandbach |
Internet | |
| Winsford |
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| Congleton |
Community Discussion
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BT (British Telecom) Issues Reports Near Sandbach, England
Latest outage, problems and issue reports in Sandbach and nearby locations:
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Andy B 💙
(@m7leicauser) reported
from
Comberbach, England
Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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sarahbirdsey
(@sarahbirdsey) reported
from
Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Nigel Hay
(@nigelhay) reported
from
Winsford, England
@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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WeekdayHangout-02
(@Weekdayhangout0) reported
@bt_uk Can you make you networks run at 0000hrs! We pay your bills and you reset it at that time every-*******-day and it says “Connected, No Internet”. For **** Sakes, do this at 0300hrs, when there’s lesser chances of people watching late movies, gaming or doing work!
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Mugiwara
(@Ghost_Jayy) reported
@bt_uk any plans on fixing the Internet connection?. Its been down for years now, why am I paying bills to stay offline?
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Luke Chadwick
(@Luke_FFF) reported
@bt_uk WiFi is down again, thank you for the 45 minutes you allowed me earlier much appreciated. I’m off to Tesco car park now to try and get close enough to the building to access the free WiFi to conduct a few zoom calls. Your help has been nothing short of horrendous! 👍🏻👍🏻
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Mark jarman
(@Jarmanmark79) reported
Another week of **** internet, another week @BTCare take more money without providing a decent service and another week they tell us its all fine and there r no issues despite not even being able to access twitter to send this tweet! @gigaclear please huury up and save us
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tictactoe
(@noughtsncrossez) reported
@bt_uk my relative sophb66 you have blocked her from your twitter but her WiFi keeps crashing, she tells me 5 times this morning and Hub one min is Orange then blue. She is trying to work. Can someone for goodness sake help her??!! Please
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Soul Husbandry
(@HusbandrySoul) reported
@bt_uk bt WiFi x appears on my WiFi network - why does no one at BT (after 30 mins call holding ) know what that is or how I get a password ? Just total rubbish about it being free from the telephone cables ( we’re fttp )more informed customer service please! Look
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gbbarkoff
(@woof_gbbarkoff) reported
@bt_uk So openreach can fix it then?
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STEPHEN QUINN
(@STEVEQUINN1958) reported
@Luke_FFF @ronaldbunce1 @bt_uk When a company spends millions advertising what they do when they have an outage rather than spending money to prevent outages i give them a wide steer...
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David Burnham 💙
(@MulletsDad) reported
It seems that my @BTCare phone is going digital ... no advantages, but the phone will need to be plugged into the hub, so my answerphone will now be tucked away where I can't see it. Also, if there's a power cut, I'll have to use a mobile ... which doesn't work in the house.
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Noel Martin
(@NoelMar79286349) reported
@call_claims @bt_uk @Mishcon_de_Reya Thank you for contacting me, but because I'm not a resident of the UK I will be unable to avail of what appears to be a much needed service.🙏