BT (British Telecom)

BT (British Telecom) Outage Report in Sandbach, Cheshire East, England

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The latest reports from users having issues in Sandbach come from postal codes CW11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sandbach, Cheshire East, England 03/10/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (7%)

    Phone (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sandbach, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Newcastle under Lyme, Northwich, Sandbach, Winsford, Congleton, Stoke-on-Trent and Knutsford.

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City Problem Type Report Time
United KingdomCrewe E-mail
United KingdomNewcastle under Lyme E-mail
United KingdomNorthwich Phone
United KingdomSandbach Internet
United KingdomWinsford E-mail
United KingdomCongleton E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • sarahbirdsey sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chelsea_oliver bricks at my window (@chelsea_oliver) reported

    @bt_uk What is the GB account number? I’m not a BT customer!

  • Watforddogs Anonymous Bloke (@Watforddogs) reported

    You could not make it up @btcomplainer / @bt_uk decide to update my calls to digital They tell me my new kit is coming 19th They get a supply chain problem They change the service to digital cutting off my landline in effect anyway They make themselves uncontactable What a shower

  • drmarkrthomas Mark Thomas (@drmarkrthomas) reported

    @bt_uk Hi Clare, yes I rang BT 5 months ago explaining I wanted to leave and to remove a cease order from the line that was preventing me from leaving. they did not help unfortunately and I have been charged since then despite not using the line.

  • outside_lives Outside Lives Ltd (@outside_lives) reported

    @bt_uk STILL NOTHING SHARON! This is appalling service from BT - wasting my life trying to get you to do soemthing abut this! Your departments have no idea what each are doing.... WORST SERVICE I HAVE EVER HAD FROM A COMPANY. Please get my line installed and then you can charge me!!!

  • niravh1 Nirav Hathi (@niravh1) reported

    @bt_uk Is there a fix to this problem or are we in for another 4 months of doing and froing

  • hiteshhalai Hitesh Halai (@hiteshhalai) reported

    @btbusinesscare is there a problem with ISDN30 in W1 postcode area right now?

  • notwaving ⚫️ sans cuillères (@notwaving) reported

    Hey @bt_uk, the whole side of my street has no internet access, everyone is waking up to find they can’t work from home! I checked online and from first report at midnight they estimate a fix by Wednesday. Is that really the earlier you can do for 50+ households??

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    @bt_uk @MarcAllera Day 78 since you severed my service. No refund. Still paying. No apology. Still to find anyone competent at their job in BT to deal with this.

  • esiotrot54 Nemesis (@esiotrot54) reported

    @bt_uk since updating iPad and iPhone to iOS 15.1 I am having issues with BT Internet emails just disappearing on Apple Mail. Have just spoken with Apple and they advise some customers have experienced problems with BT and to advise u in case you have changed any settings