BT (British Telecom)

BT (British Telecom) Outage Report in Sandbach, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Sandbach come from postal codes CW11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sandbach, Cheshire East, England 03/05/2026 12:25

March 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sandbach, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Newcastle under Lyme, Northwich, Sandbach, Winsford, Congleton, Stoke-on-Trent and Knutsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe E-mail
United KingdomNewcastle under Lyme E-mail
United KingdomNorthwich Phone
United KingdomSandbach Internet
United KingdomWinsford E-mail
United KingdomCongleton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • sarahbirdsey sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sky_waller Saff - Variant 1283 ☀️ (@sky_waller) reported

    Hey @SkyHelpTeam, @bt_uk are absolutely hopeless and apparently our broadband order is 'stuck in the system' and they can't fix it. It's been a week, we're trying to work. Can you help get us connected? Happy to swap to you!

  • angeparker12 Angela Parker (@angeparker12) reported

    @bt_uk How can I access this through s different browsers if the link is not working??

  • NasProfile NasPro (@NasProfile) reported

    @bt_uk Hi, called tech which refers me to texts but the texts don’t reach you guys, wtf do I do? Sick of this, phone line goes every Autumn cause of rain, absolutely pathetic.

  • Jackburrnorth87 Joshua Taylor (@Jackburrnorth87) reported

    @CHoulahan70 @bt_uk Whenever we get calls like this we just put the phone down, one time my nana got a call claiming to be from a computer company they said they’d detected a problem with her computer and asked for password, she called their bluff by telling them she didn’t have a computer

  • Si11y3gg Pawlie (@Si11y3gg) reported

    Leaving 2 x 70 year olds with no way of communicating with the outside world and promising it will be fixed today with no one in sight! Paying nearly £50 a month for no service. Now telling me it won’t be fixed till the 6th October!! That’s another week! @bt_uk

  • BadWilf Martyn Havell (@BadWilf) reported

    So happy I’m paying £55 a month for internet that doesn’t work @bt_uk. The super-duper, backed up by 4G that’s never meant to drop. Does nothing but drop

  • abeacock 💻 Andrew Beacock (@abeacock) reported

    @villabone @bt_uk @EE That is all utter crap service! If you get stuck for somewhere to work you know where I am👍

  • CharCressweII Charlie. (@CharCressweII) reported

    @bt_uk I've tried it in all rooms, I have decent 4g signal on my phone. Ive put it against the windows also.

  • Rebecca_Aston Rebecca Aston (@Rebecca_Aston) reported

    @bt_uk Hello, I was sent a broadband hub after I had canceled the order. I have never been sent the returns bag as promised. I called last week to state this as I keep getting reminders to return the box otherwise I will be charged, the customer service rep ordered another bag.

  • Itsmygameblog Paul Cooper (@Itsmygameblog) reported

    @Si11y3gg @bt_uk They are shocking. They did a sales job on us so we changed from sky. So many problems that we paid the forfeit to rejoin sky. Good luck 🤞