BT (British Telecom) Outage Report in Sandbach, Cheshire East, England
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The latest reports from users having issues in Sandbach come from postal codes CW11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sandbach, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Sandbach, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Newcastle under Lyme, Northwich, Sandbach, Winsford, Congleton and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
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| Newcastle under Lyme |
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| Northwich |
Phone | |
| Sandbach |
Internet | |
| Winsford |
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| Congleton |
Community Discussion
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BT (British Telecom) Issues Reports Near Sandbach, England
Latest outage, problems and issue reports in Sandbach and nearby locations:
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Nigel Hay
(@nigelhay) reported
from
Winsford, England
@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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Andy B 💙
(@m7leicauser) reported
from
Comberbach, England
Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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sarahbirdsey
(@sarahbirdsey) reported
from
Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Wil Wellington
(@wilnotiam) reported
@bt_uk Sadly, I can't send msgs to premium numbers as I'm trying to keep my bills down.
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Wil Wellington
(@wilnotiam) reported
@VodafoneUK @bt_uk Maise, Vodafone is working fine. Issue is with @bt_uk.
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DankestGull
(@DankSeagull) reported
@bt_uk Nah mate we’ve called support so many times and nothing has happened. We’ve even been sworn at by BT customer service. This is why I’m speaking with way. Don’t give if you can’t take xx
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🕸🕷
(@spiritualvodka) reported
@bt_uk We currently do not have access to a phone line, is there any other way we can seek help? The hotspot has now stopped working and will not even load pages, it was quite expensive so this is disappointing
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blackcomputergeek
(@blackcomputerg1) reported
@btbusinesscare Sorry, this is not acceptable, your email said I would be co texted with a resolution, as did your web page, nothing.
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🕸🕷
(@spiritualvodka) reported
@bt_uk hi we have just purchased access to one of your hotspots but it won’t let us use multiple devises? We need it to run two laptops and a tv but it logs us out whenever we try to sign in. Thanks.
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Piggy Malone
(@PiggyMalone1) reported
@btsport Why do you bother with Australian football? It’s a shockingly bad standard and an elephant’s grave yard for substandard neverwasbeens from the lower leagues of Europe. Appalling and don’t get me started on that tarmac-voiced nasal nightmare Brenton Speed.
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keith
(@kdjltd) reported
@bt_uk absolute terrible customer service, you keep promising to switch my broadband on, 4 times now and still nothing. I have no called 18 times to the full fibre team, and still no broadband despite being told 4 times wait 48 hours
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Mairead Cunningham
(@MaireadCunning4) reported
@bt_uk to customers, “we can give u Fibre Broadband, here’s your contract, no problem we can supply it”. Months later still waiting, customer says to @bt_uk “Why has noone showed up at my house to connect us, noone is telling us whats going on?”
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Vips
(@Vip2020Vips) reported
As per @bt_uk if you search for a mobile deal, then you have a hard search on your credit history and this will reduce your overall score. Be aware of this process, if you want your credit scores to be ruined, such a stupid process. I cant use @UswitchUK @Gocompare such a shame.