BT (British Telecom) outages and service status in Sandbach, England

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sandbach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandbach, England

The most recent BT (British Telecom) outage reports came from the following cities: Northwich, Stoke-on-Trent, Crewe, and Winsford.

City	Problem Type	Report Time
Northwich	Internet	3 days ago
Stoke-on-Trent	Internet	5 days ago
Stoke-on-Trent	Total Blackout	11 days ago
Northwich	Internet	16 days ago
Crewe	Internet	29 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

• 
  The Tollgate (@TollgateStoke) reported 2 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

• 
  James Goggin (@tasted_flight) reported 2 minutes ago from Northwich, England

  @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

• 
  Mike (@pubscene) reported 5 minutes ago from Bollington, England

  @btsport mcmanaman. Why another season with him. Worst ever pundit

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 10 minutes ago from Haslington, England

  @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

• 
  Andy B 💙 (@m7leicauser) reported 17 minutes ago from Comberbach, England

  Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

• 
  Cheadle Town FC (@CheadleTownFC) reported 19 minutes ago from Macclesfield, England

  Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

• 
  Jason (@JasonBFB) reported 22 minutes ago from Madeley, England

  @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

• 
  Chris Peach (@peachy_80) reported 24 minutes ago from Winsford, England

  @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

• 
  Gary Lister (@gaz_lister) reported 28 minutes ago from Moulton, England

  @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 32 minutes ago from Haslington, England

  @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

• 
  The Tollgate (@TollgateStoke) reported 33 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

• 
  Tom Hiles (@tom_hiles) reported 36 minutes ago from Macclesfield, England

  @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

• 
  Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported 41 minutes ago from Stoke-on-Trent, England

  @bt_uk And yet you couldn't answer as my if my customer service calls

• 
  sarahbirdsey (@sarahbirdsey) reported 41 minutes ago from Moulton, England

  @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

• 
  Iain Hughes (@F1Hughsey87) reported 44 minutes ago from Macclesfield, England

  @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

• 
  Catherine Johnson (@Catheri93331915) reported 45 minutes ago from Macclesfield, England

  @samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible

• 
  ★ Deborah Moses (@TheSilverZebra) reported 46 minutes ago from Macclesfield, England

  @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

• 
  Adam Bateman (@BoxyBate) reported 50 minutes ago from Nantwich, England

  @ljo_87 @hunter_mufc @ManUtdWomenFans @btsport @FAWSL @F1 @FAWC_ Oh yeah I agee about the @FAWC_, it was bad enough trying to find non MUTV highlights of games when we were in it, but now we are not, it seems as if that league has sadly been forgotten about somewhat. I would love to see matches in that league shown, even Justin highlight form.

• 
  Tom Cannings (@tmjcan) reported 50 minutes ago from Newcastle-under-Lyme District, England

  This may be the worst commentary I've ever listened to @btsport

• 
  I.Am.Emmanuel (@draneni) reported 59 minutes ago from Crewe, England

  Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 5 minutes ago

  @bt_uk, has there been a broadband outage in Lanarkshire? I’ve restarted our BT Hub but it has made no difference.

• 
  Dunc (@derbydunk) reported 7 minutes ago

  @bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃

• 
  Rod Robson (@rodrrobson) reported 13 minutes ago

  @bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.

• 
  Craig Goddard (@ChemTeachCGO) reported 15 minutes ago

  @bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.

• 
  Not Now Dave (@not_now_dave) reported 16 minutes ago

  My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

• 
  Seán (@mylastsatoshi) reported 18 minutes ago

  @bt_uk Hello. ​A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. ​Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. ​I trust you will retain call recordings from June 7th, 2026, I know I will. ​Good evening to you and yours.

• 
  BudeBee (@_BudeBee) reported 18 minutes ago

  @bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.

• 
  nicolas mcmillan (@herbie963) reported 24 minutes ago

  @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please

• 
  Amit (@Amit72191182463) reported 25 minutes ago

  @btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?

• 
  Kate (@ManiacSpaniel) reported 25 minutes ago

  @bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.