BT (British Telecom) Outage Report in Sandbach, Cheshire East, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sandbach, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Sandbach, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Winsford, Stoke-on-Trent, Northwich, Knutsford and Sandbach.
| City | Problem Type | Report Time |
|---|---|---|
 Winsford |
Phone | |
| Stoke-on-Trent |
Phone | |
| Northwich |
Wi-fi | |
| Knutsford |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Sandbach |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Sandbach, England
Latest outage, problems and issue reports in Sandbach and nearby locations:
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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Andy B 💙
(@m7leicauser) reported
from
Comberbach, England
Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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sarahbirdsey
(@sarahbirdsey) reported
from
Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Nigel Hay
(@nigelhay) reported
from
Winsford, England
@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Capy
(@84capy) reported
@bt_uk @OpenreachHelp my mew build house has duct and cable installed with an open reach box in the house but it’s not registered still after three weeks and I can’t get an answer from the BTNI new reg email account nor telephone number- can anyone help please?
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Laura Weeks
(@lauzweeks) reported
@bt_uk Still no call again today! No suprise again been let down in spectacular style again
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Justin 💙
(@WelshPrinters) reported
@bt_uk When @BBCXRay become involved, which they inevitably will given the huge amount of proof. I do wonder how many other people have been swindled in this way or may not even be aware, by what is wholly a purely BT driven issue?
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Sara
(@zalvera) reported
@bt_uk Is there a broadband outage in BT33 0LW? Can't check on your website, in a caravan with one of those wifi hotspots, no landline number (that we know.)
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Amanda Payne🏴🕯
(@PayneinGlasgow) reported
@bt_uk my Internet is down and your text bot says its an incident in my area. How can I find out how long it will be down? I'm supposed to be working. Thank you.
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planet.bnm
(@BnmPlanet) reported
@bt_uk Solution Dee How about if I screen print a page and attach to the letter with details to the address and to Company registered address for you to pick and finally sort my account.
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Capy
(@84capy) reported
@bt_uk Hi Rita- yes it’s registered with Royal Mail. The post code comes up on the website and it actually even comes up on Sky and Virgins sites too, but the issue is the address isn’t registered with BT
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AMck97
(@amckissick97) reported
@bt_uk No it doesn’t stick at all, it has also been installed in the spare room so the signal in the living room is poor, bit disappointing the only room I can get the speeds promised is the room I don’t use
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ACH🇺🇦
(@achay69) reported
@bt_uk Currently have no date available, no indication, days? Weeks? How can we plan? Why is 4g option being offered? Why can't I talk to a person to fix this?
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Dr Jack O'Sullivan
(@OSullivan) reported
@bt_uk Hi, I cancelled my BT service several months ago but I am getting monthly invoices which show my account in credit. I live outside the UK and note you don't provide a contact email. Can you advise? Thanks.