BT (British Telecom) Outage Report in Sandbach, Cheshire East, England
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The latest reports from users having issues in Sandbach come from postal codes CW11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Sandbach, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Sandbach, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Northwich, Knutsford, Sandbach and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Sandbach, England
Latest outage, problems and issue reports in Sandbach and nearby locations:
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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sarahbirdsey
(@sarahbirdsey) reported
from
Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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Andy B 💙
(@m7leicauser) reported
from
Comberbach, England
Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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Nigel Hay
(@nigelhay) reported
from
Winsford, England
@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Jen Llywelyn 🏴 🇪🇺 🏴
(@Penbrynhir) reported
@StevenBolander1 @bt_uk I need a new router now. My speed was 7.1 today. Your guaranteed speed is 66! 7.1 is unacceptable, and it looks bad on BT that you don't want to help. I'm fed up with being palmed off with platitudes. I am a customer. I pay for 66 Mg! Please tell me how to obtain a new router.
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JasmineM
(@JasziieeM) reported
Anyone else having problems with @bt_uk internet connection?
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Dixiepoo
(@walt_dicksy) reported
Raging at @bt_uk who decided not to send any notice AT ALL about my bill stacking for months instead just cancel it without warning! Sorry but how can you go six months without a letter or a call then send an email telling me my service is cancelled effective immediately?!
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Charles R Gibson #SavetheNHS .#WaitingforLabour
(@Thegiest) reported
@bt_uk Tried to get my line checked as I'm having problems with my Infinity 2 unlimited broadband. Every thing keeps dropping off, including my CCTV Cameras. The operator said don't hang up the phone, then said they couldn't check the line because it was busy. What's that about ?
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paul kitchin 🇬🇧🏴🇮🇱
(@PaulKitchin87) reported
@btsport The BT sport app is not working on the PS5.
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Gurs Sehmi
(@GursSehmi) reported
@bt_uk I called to check the status of a sim that I ordered. But instead, the lady blocked my sim. I would ask for help, but it looks like all you do is F things up more!!!
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Denise 🌱
(@BosmerArcher5) reported
@btsport Are you guys not showing the Bundesliga any more? Just want to be sure before I cancel subscription.
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Diane Messias
(@NiceEtoile) reported
.@BTCare Despite paying in excess of 50 quid a month as a business customer, my internet has consistently been dropping out for the past 2 weeks. Last time you threatened me with having to pay you to fix it (!) - turned out to be a fault in a street junction box. Awful compa
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keith
(@Top_Gooner68) reported
@bt_uk please can you advise why the my bt app is not working as try to login and just get an error message have cleared cache and re installed app but still the same
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Evo
(@rick060677) reported
@btsport Never mind new hope, no hope would have been better.