BT (British Telecom) outages and service status in Sandbach, England

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sandbach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandbach, England

The most recent BT (British Telecom) outage reports came from the following cities: Winsford, Stoke-on-Trent, Crewe, and Knutsford.

City	Problem Type	Report Time
Winsford	E-mail	3 days ago
Stoke-on-Trent	E-mail	3 days ago
Stoke-on-Trent	Total Blackout	5 days ago
Crewe	Wi-fi	14 days ago
Crewe	Internet	18 days ago
Stoke-on-Trent	Total Blackout	21 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

• 
  Andy B 💙 (@m7leicauser) reported 1 minute ago from Comberbach, England

  Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

• 
  Gary Lister (@gaz_lister) reported 8 minutes ago from Moulton, England

  @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

• 
  Nigel Hay (@nigelhay) reported 11 minutes ago from Winsford, England

  @bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 14 minutes ago from Haslington, England

  @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

• 
  Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported 17 minutes ago from Stoke-on-Trent, England

  @bt_uk And yet you couldn't answer as my if my customer service calls

• 
  sarahbirdsey (@sarahbirdsey) reported 20 minutes ago from Moulton, England

  @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

• 
  Paul Simpson (@psimpson13) reported 30 minutes ago from Northwich, England

  Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

• 
  Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported 32 minutes ago from Crewe, England

  @bt_uk No thanks, I solved the problem.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 32 minutes ago from Macclesfield, England

  @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

• 
  Paul Jones (@paulrezult) reported 33 minutes ago from Middlewich, England

  Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

• 
  russ phillips (@rustyp29) reported 36 minutes ago from Crewe, England

  @TomMarsy @btsport He certainly chatted some shit

• 
  The Tollgate (@TollgateStoke) reported 36 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

• 
  Callum Bradke (@calBradke) reported 37 minutes ago from Crewe, England

  @btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

• 
  ★ Deborah Moses (@TheSilverZebra) reported 38 minutes ago from Macclesfield, England

  @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

• 
  Barcelona Szczecinek (@BarcelonaSzcze1) reported 42 minutes ago from Crewe, England

  @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

• 
  Dave (@Davetimo127) reported 45 minutes ago from Stoke-on-Trent, England

  @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

• 
  Iain Hughes (@F1Hughsey87) reported 48 minutes ago from Macclesfield, England

  @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

• 
  The Tollgate (@TollgateStoke) reported 50 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 52 minutes ago from Haslington, England

  @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

• 
  Paul Haddrell (@HaddrellPaul) reported 57 minutes ago from Stoke-on-Trent, England

  @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  north east street art (@AgainstInsulate) reported 9 minutes ago

  @skytv I'm stuck in contract with @bt_uk until September for tv and internet i want out can you help? I also want 3 Sim only 30 day rolling contracts. Let's make a deal @skytv

• 
  Robert Walker 🚜 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@WalkerDevon1922) reported 10 minutes ago

  @BTGroup @bt_uk I have an ongoing complaint since 8th May. Today it was closed with no phone call, no explanation, no contact. The issue is still ongoing and you owe me money. I have reopened complaint but this needs escalating.

• 
  Steve George (@Baggieboy1888) reported 11 minutes ago

  @bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.

• 
  Amanda Eastwood (@eastwap) reported 15 minutes ago

  @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

• 
  Alison 🇬🇧🇬🇧🇬🇧 (@alitaymack) reported 16 minutes ago

  @bt_uk And I am ready to slit my wrists!!! Out tv box is not working so we have no TV since this afternoon

• 
  GM Mark Howitt (@MarkHowitt) reported 21 minutes ago

  Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  jack250213 (@e4290936) reported 22 minutes ago

  @bt_uk BT took it upon itself to close the official complaint. (My comment)

• 
  Mark Haynes (@IQuitMuskspace) reported 25 minutes ago

  .@bt_uk £37.44 Hilarious & insulting. 3 failed visits. 50+ calls to your utterly hopeless 'guides'. Multiple documented lies & broken promises. We have all the evidence, call recordings & video. We suggest you reconsider & seriously revise this pathetic 'compensation'?

• 
  Greg Ruthen (@GregRuthen) reported 27 minutes ago

  @bt_uk @KerZE87 No one is following up our complaints 2 put of 12 recorded. Something is seriously wrong when technical support is trying to sell to you smells of desperation.

• 
  Christopher Rowe (@KernowChris) reported 27 minutes ago

  @bt_uk What are you doing to help stop fraudulent BT and EE scam offers reaching your own customers? These are becoming more frequent sometimes multiple ones in a day.