BT (British Telecom)

BT (British Telecom) Outage Report in Sandbach, Cheshire East, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sandbach, Cheshire East, England 01/22/2026 13:05

January 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sandbach, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Winsford, Stoke-on-Trent, Northwich, Knutsford, Sandbach and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinsford Phone
United KingdomStoke-on-Trent Phone
United KingdomNorthwich Wi-fi
United KingdomKnutsford Internet
United KingdomStoke-on-Trent Wi-fi
United KingdomSandbach Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • jm0rr1s Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IainWhitakerPT WhitFitPT (@IainWhitakerPT) reported

    @bt_uk hi, my BT hub has been flashing pink for the last 4 hours. Switching off and back on makes no difference and the BT app says no issues in my area. What gives?

  • AndyisLive Andy P (@AndyisLive) reported

    @btsport what is this BS, wrong password so now I have to wait 20 minutes missing the game I want to be watching to try and log in again, BT sports you're F AWFUL

  • bekka141 Bekka (@bekka141) reported

    @bt_uk what is going on - no Internet for 3 days. You said it would be fixed by 15.31 today and it’s still down - such awful service. No communication from your end unless I call you 😡😡

  • claire1899 clare (@claire1899) reported

    @bt_uk mis-sold a service by one of your retentions team recently and then was promised two months credit which surprise surprise has never materialised. Some of your team need retraining! An absolute joke.

  • KevinPocock Kevin Pocock 🌳 (@KevinPocock) reported

    @TRS0211 @bt_uk Adding to this. Terrible service for what is charged. Refund requested please - absolutely nobody is paying for unreliable or edited highlights they can otherwise find on YouTube. It's such bad service, and no apology or suggestion of a refund partial or otherwise.

  • tonyrolls TTony Rolls (@tonyrolls) reported

    @bt_uk Hi I'm having trouble with your my bt app, it has let me create an account put in passwords etc, but when I actually try to log in it says there is a problem and try later. I've had this for a few days now. Any help or thoughts. Thanks

  • LivedramaInfo livedrama (@LivedramaInfo) reported

    My elderly parents have been left with no phone for a minimum of 18 days. @bt_uk admit they are at fault but can't get their phone working until 10th April. Seriously?! What happens if they fall or need help? Where's the customer care?

  • johnny_rascal John (@johnny_rascal) reported

    @btsport @btsportmotogp found the full race! Half way down the page after being told who won it straight away when clicking on motogp! Fix your set up! This is 2023 and worse than what you used to have! #Poor #disapponted

  • JamesMi38045398 James Michaelson (@JamesMi38045398) reported

    @btsport id like a full refund on my subscription your ufc coverage is awful

  • donnaibrahim6 donna ibrahim (@donnaibrahim6) reported

    @bt_uk WORST WIFI provider 3 month of problems, everytime they send an engineer who says wait and see!!! they are beyond unreliable. Virgin was so much better and consisitent . BT are a complete joke and more expensive !!!!