1. Home
  2. Companies
  3. BT (British Telecom)
  4. Sandbach
BT (British Telecom)

BT (British Telecom) outages and service status in Sandbach, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Sandbach, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sandbach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sandbach, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, Crewe, Northwich, Sandbach, Winsford, and Congleton.

CityProblem TypeReport Time
Stoke-on-Trent Phone 3 days ago
Newcastle under Lyme Internet 8 days ago
Crewe Phone 13 days ago
Stoke-on-Trent Internet 20 days ago
Crewe E-mail 1 month ago
Newcastle under Lyme E-mail 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

  • tasted_flight
    James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • BarcelonaSzcze1
    Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • TheSilverZebra
    ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • gaz_lister
    Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

  • gaz_lister
    Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

  • Mhcrewe81Martin
    Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • HaddrellPaul
    Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • sarahbirdsey
    sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • westie0808
    Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • F1Hughsey87
    Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • nigelhay
    Nigel Hay (@nigelhay) reported from Winsford, England

    @bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog

  • gaz_lister
    Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • TheSilverZebra
    ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • draneni
    I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • threexhorses
    Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • m7leicauser
    Andy B 💙 (@m7leicauser) reported from Comberbach, England

    Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • reastty
    Robert (@reastty) reported

    @bt_uk hello, hoping you can help me. Live with parents who have bt broadband, how much would it cost to add BT sport and is it added to their bill or is there a way I can pay it?

  • caldiglaws
    malcolm vickery 💙 (@caldiglaws) reported

    @DfRugbygirl @markey1960 @philseyers The PRTV deal is they don't show games that are on BTsport otherwise no premiership fan would subscribe to the TV channel. BT would cancel their coverage and no other TV firm would pick it up. And then rugby wouldn't be seen by fans of other sports

  • lewis_i
    Ian Lewis 💙 (@lewis_i) reported

    @bt_uk Funny how it’s happened the last two renewals and it’s happening again now… my service that normally gives 50+mb now is giving 2mb ‘but there’s nothing wrong’. It was working fine before my contract was up for renewal

  • richiepp1969
    RPP (@richiepp1969) reported

    @bt_uk Just spent 90 minutes on hold, no answer to BT, trying to cancel my BT Sports. From everything I’ve read you lot make it impossible to cancel. Please avoid Bt like the plague. So many stories like mine…The worst customer experience I’ve ever experienced

  • HydrogenEnergy
    Hydrogen Energy (@HydrogenEnergy) reported

    @bt_uk Text replies do not appease your shocking customer service, it just shows your lack of proper engagement as you have our details

  • Eh4Eric
    Eric Hibbard (@Eh4Eric) reported

    @BTCare you ***** are paid enough to provide an internet service - how about ******* providing one!!!

  • gaz_mc1887
    GMc1878 (@gaz_mc1887) reported

    @btbusinesscare See the email to your customer resolution team sent at 11:47 yesterday, with all the details.

  • robportwood
    Rob Portwood (@robportwood) reported

    @bt_uk You keep sending me text messages to return BT kit to avoid a charge, 1) the kit has been returned many weeks ago 2) BT sent it to be in error on the basis of an order for new services that I did not place, nor has never shown up in my on line account. #enough #halo #btfullfibre

  • Sam06075627
    Sam (@Sam06075627) reported

    @btsport why is the rugby sound quality so poor and why does it stall every 30 seconds or so?

  • handsd34
    dazzler (@handsd34) reported

    @bt_uk Well I put in a complaint about your terrible service on the 2 December and haven’t had any form of an attempt at a resolution - but “boxes make us whacky” tweets you can do