BT (British Telecom)

BT (British Telecom) Outage Report in Winsford, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Winsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Winsford, Cheshire West and Chester, England 10/09/2025 07:20

October 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Winsford, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Tarporley, Crewe and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomTarporley Internet
United KingdomCrewe TV
United KingdomRuncorn Phone
United KingdomCrewe Internet
United KingdomRuncorn E-mail
United KingdomCrewe Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

  • toms_matt Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • rustyp29 russ phillips (@rustyp29) reported from Crewe, England

    @TomMarsy @btsport He certainly chatted some shit

  • calBradke Callum Bradke (@calBradke) reported from Crewe, England

    @btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

  • diygolf John Pennington (@diygolf) reported from Runcorn, England

    @GL650_LynneG @astlecw @shep1157 @btsportmotogp @btsport I am about to dump the TOTALLY useless @TalkTalk so looking at all the options I only want @MotoGP & the golf European tour plus majors problems problems problems

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • JulieAnn1972 Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England

    @petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

  • crewealex7 Phil Bedford (@crewealex7) reported from Crewe, England

    Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @RobbieSavage8 VAR does not work perfectly well when there are only fractions involved as the frame speeds being used are to slow. So let’s stop the nonsense it’s always correct, it just isn’t @btsport #Ajaxchelsea

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • jm0rr1s Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

  • peachy_80 Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • BoxyBate Adam Bateman (@BoxyBate) reported from Nantwich, England

    @ljo_87 @hunter_mufc @ManUtdWomenFans @btsport @FAWSL @F1 @FAWC_ Oh yeah I agee about the @FAWC_, it was bad enough trying to find non MUTV highlights of games when we were in it, but now we are not, it seems as if that league has sadly been forgotten about somewhat. I would love to see matches in that league shown, even Justin highlight form.

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • misspippag Pippa (@misspippag) reported

    @RhysRobertLewis @bt_uk @plusnethelp I have exactly the same problem was meant to be transferred over on 7th heard nothing, rang got fobbed off no one answers phone and looking like no internet over Christmas 😡

  • fidor98 Fido (@fidor98) reported

    @bt_uk We can't get an order reference number until the line is active to create an order. That's what we've been told by your company. And we cant communicate with openreach to make them make the line active withiut going through a service provider.

  • pentregardensCf PentreGardens (@pentregardensCf) reported

    @bt_uk disconnected our service, closed our account today for missed payment to then say oops we're sorry we made a mistake but can't restore your Internet for 14 days! Christmas week? A 4g hub arriving from you tomorrow to cover xmas period but would prefer the issue resolved!

  • ComXcomics Eddie Deighton (@ComXcomics) reported

    @Toyhorn_ Totally agree. I still have a complaint open with @bt_uk and no-one has followed up from an issue I've had since November 5th. Shocking customer support/service, despite what they think they're offering.

  • TommmJenkinss Tom Jenkins (@TommmJenkinss) reported

    Hey @bt_uk my router is basically next door to my room and I still manage to have really slow internet. I’ve done the test you’ve told me todo and still the same problem.

  • the_insolents Cossack_Fonseca (@the_insolents) reported

    @bt_uk, after risking the lives of my family because I can hardly work from home, I receive a letter, with an option to pay £20k to fix it... Just ‘**** you’! You were privatised for the public good, what happened to that? And I notice your CEO isn’t on Twitter.

  • rube Rube ★☆☆☆☆ (@rube) reported

    @bt_uk I'll need to take it up with my account holder, @TalkTalk , but it might be helpful to remind engineers that it's bad form to run up customers' costs unnecessarily

  • Natalie3799 Natalie Russell (@Natalie3799) reported

    @bt_uk You say you’ve been in touch with Paige M’s manager. Waited all day, guess what...No call. Got hold of Liverpool office at 1.30, promised a call back off Pete or Joe, managers...guess what...No call back. Appalling customer service and no one at BT cares!!!

  • Amy_chels Amy Richardson (@Amy_chels) reported

    @bt_uk WiFi down & engineers refusing to enter the house due to tier 4. When asked what to do was told “we will be able to fix it when COVID is over”. Unacceptably poor service at a time when everyone is relying on WiFi. What are you going to do?

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.