BT (British Telecom)

BT (British Telecom) Outage Report in Winsford, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Winsford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Winsford, Cheshire West and Chester, England 04/01/2025 07:25

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Winsford, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Northwich, Widnes, Crewe, Runcorn, Alsager and Winsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthwich Internet
United KingdomWidnes Wi-fi
United KingdomCrewe Internet
United KingdomRuncorn Phone
United KingdomAlsager TV
United KingdomAlsager TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • jm0rr1s Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Moozlebee Hear_My_Moo (@Moozlebee) reported

    @bt_uk No need. In a short while I won’t be a BT customer anymore and won’t have to deal with your company’s incompetence at supply. 👍🏼

  • Gulsere10222143 Gulseren (@Gulsere10222143) reported

    @bt_uk So is this is from now on I can't even talk to someone from costumer service the phone gets shut down every time. Telling me to sort my issue out through a text! That's not okay!

  • elljova myfanwy evans (@elljova) reported

    @samskeates @bt_uk Awful aren’t they 😡

  • DeeSuzy Suzy Dee (@DeeSuzy) reported

    @bt_uk @ourlovechild Mine has been down for the last 3 days in Twickenham also. 😫

  • SouthZeal Sheena Davies (@SouthZeal) reported

    @bt_uk it’s now 140 days since my elderly father’s broadband broke. He waited in all day yesterday for an engineer who yet again didn’t turn up. When are you going to fix this?

  • JDancey738LSE Jo Dancey (@JDancey738LSE) reported

    @bt_uk Had to make a complaint yesterday due to a mess up and mis sell. After a long wait someone started to resolve it but then said he would have to finish things off in the morning because something had gone red!!! Then got an email saying complaint closed!!! It’s not!

  • RossConnolly Ross Connolly (@RossConnolly) reported

    If you are running a business or starting one i'd advise avoiding @BTBusiness @btbusinesscare at every possible cost. They make the simplest of tasks the most difficult process possible and ask you to deal with a million different advisors and none of them solve problems

  • SandyBeech43 Alex Beech (Artful Codger) (@SandyBeech43) reported from Hockley Heath, England

    @bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.

  • JonesiOnTwittah Gareth Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JonesiOnTwittah) reported

    @bt_uk The pole survey that happened on the 11th? What was the outcome of that then? Why haven't @OpenreachHelp been to fix the fault today like you said would happen? Why has nobody phoned me about this today like you also said would happen?

  • RuthARichardson Ruth Richardson (@RuthARichardson) reported

    @leechristie4 @bt_uk I’m having this issue with 2 laptops this morning? Anyone have any ideas if it’s a BT thing?