BT (British Telecom) Outage Report in Winsford, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Winsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Winsford, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Northwich, Knutsford, Runcorn, Sandbach and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
Wi-fi | |
| Knutsford |
Internet | |
| Runcorn |
Internet | |
| Sandbach |
Phone | |
| Runcorn |
Internet | |
| Northwich |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Winsford, England
Latest outage, problems and issue reports in Winsford and nearby locations:
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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sarahbirdsey
(@sarahbirdsey) reported
from
Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Matthew Burrow
(@matt_burrow) reported
from
Frodsham, England
@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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⚫️ sans cuillères
(@notwaving) reported
Hey @bt_uk, the whole side of my street has no internet access, everyone is waking up to find they can’t work from home! I checked online and from first report at midnight they estimate a fix by Wednesday. Is that really the earlier you can do for 50+ households??
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Pat Dunn
(@AstonPat) reported
@bt_uk When will the outage in Wellesbourne in Warwickshire be fixed please ? I urgently need to make an appointment with my Dr there and nothing can be done as their internet is down. This is less than ideal
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Outside Lives Ltd
(@outside_lives) reported
@BT_uk @BTOpenreach1 customer service is appalling. On hold, 40 minutes, transerred from department to department. Waiting 2 years for a line, over 30 calls, STILL NO LINE. Now billed for someone elses line! Told 'engineer has installed the line'... not here they haven't!
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Dawn Shearing
(@DawnMJones1) reported
@bt_uk we were told they wouldn't provide any better, so we stayed, but this also was a lie as SKY hooked us up to the fibre....sometimes the broadband was so bad I couldn't even run a speed test...I made complaints and when we finally had enough we are STILL being penalised
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Anne Graham
(@AnnaGra65143872) reported
@bt_uk @MarcAllera Day 78 since you severed my service. No refund. Still paying. No apology. Still to find anyone competent at their job in BT to deal with this.
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Dawn Shearing
(@DawnMJones1) reported
@bt_uk contract and ur threatening us with debt collectors if we don't pay £250. We paid for years for a rubbish service b/c we were told it was the best u had but that was a lie, there was fibre in the area for 2 years and we were never offered it, when we said we were leaving for SKY
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K
(@LakesAndMore) reported
from
Appleby-in-Westmorland, England
I think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.
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bricks at my window
(@chelsea_oliver) reported
@bt_uk What is the GB account number? I’m not a BT customer!
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Outside Lives Ltd
(@outside_lives) reported
@bt_uk STILL NOTHING SHARON! This is appalling service from BT - wasting my life trying to get you to do soemthing abut this! Your departments have no idea what each are doing.... WORST SERVICE I HAVE EVER HAD FROM A COMPANY. Please get my line installed and then you can charge me!!!
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Chris Dawson-Morris
(@reelbigdawson) reported
@bt_uk I had an email yesterday saying my broadband service was to be ceased not initiated by me, I was told on a call yesterday it could only be resolved by a team today who would call me at 8. Also digital voice not worked for a month now!