BT (British Telecom) Outage Report in Winsford, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Winsford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (12%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Winsford, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Runcorn, Crewe, Widnes, Northwich and Frodsham.
City | Problem Type | Report Time |
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Phone | ||
Wi-fi | ||
Wi-fi | ||
Internet | ||
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Community Discussion
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BT (British Telecom) Issues Reports Near Winsford, England
Latest outage, problems and issue reports in Winsford and nearby locations:
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Ged McCann (@GMcC74) reported from Widnes, England
@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
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Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England
@bt_uk No thanks, I solved the problem.
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Gary Lister (@gaz_lister) reported from Moulton, England
@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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Nigel Hay (@nigelhay) reported from Winsford, England
@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, England
We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!
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💫Carla 💫 (@CJW1986) reported from Northwich, England
@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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I.Am.Emmanuel (@draneni) reported from Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Gary Lister (@gaz_lister) reported from Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Sarah (@threexhorses) reported from Chelford, England
@bt_uk what is the phone number for customer services please.
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Gary Lister (@gaz_lister) reported from Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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alan cartwright (@bencartwright69) reported from Helsby, England
@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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Teresa (@_ladyfairfax) reported from Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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Matthew Burrow (@matt_burrow) reported from Frodsham, England
@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
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💫Carla 💫 (@CJW1986) reported from Northwich, England
@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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sarahbirdsey (@sarahbirdsey) reported from Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Andy B 💙 (@m7leicauser) reported from Comberbach, England
Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Sturgess (@ISturgess) reported
@artsmithdrums @bt_uk Imagine paying the line rental in advance, being given a £6 per month discount to stay as a customer but the 14.4% price increase includes the line rental already paid and the £6 monthly discount!!!!!! Total RIPOFF Company.
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DanRowley mr Everton 2015 (@rowleydan) reported
@FreyaWoods8 @btsport If they don’t get back to you your bank can cancel it .
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andy whyte (@whyteuk) reported
according to the @ombudservices it is acceptable for @bt_uk to: -advertise a service that doesn’t exist. -promise an install on service -roll installation date back with no communication for months -eventually respond to the complaint and put a 7mo delay on useless fools.
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DanRowley mr Everton 2015 (@rowleydan) reported
@FreyaWoods8 @btsport No more cricket on BT = cancel .
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Sam (@samsamsamsam92) reported from Leeds, England
@aliogg_77 @btsport The Saturday blackout was brought in 50 years ago and doesn’t show any benefit these days - in fact the EFL themselves have been campaigning to get it scrapped. On the FA cup point, little old Manchester United the live game tonight, sure the 900k in TV money will do them good.
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Gary (@GWitcons) reported
@bt_uk Your sales staff talk me into moving my mobile sims (3 phones) to EE, there’s a pac code problem, Your staff admit somethings gone wrong, then transfer me to EE whom won’t speak to me unless I tell them the amount on my last EE bill, WTH. Fancy helping me out here???
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Gary (@GWitcons) reported
@bt_uk James, a somewhat patronising reply after a request for help, it did occur to me to seek alternative validation but not possible. BT sold me a product, messed it up and yet you don’t even offer me a call back from someone who might help?. Shocking service #buyerbeware
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Rob Dymond (@robdymond) reported
Bad times in Internet land.. 1 <1 ms 1 ms <1 ms bthub.home [192.168.1.254] 2 54 ms 54 ms 54 ms 172.16.17.42 3 * * * Request timed out.... @bt_uk your status page isn't showing problems, but there's a routing issue in Derby
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Jeff Hume (@jmhume) reported
@bt_uk @BTGroup Exterior work I was advised would be completed within 48hr has not happened. I am now on my 5th installation date. My complaint was also ignored. You a disgrace of an organisation.
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Anita Curran (@neatzneatz) reported
@bt_uk my broadband is £29.99 per month. Yet from April it will be going up £4.97 more. THIS IS A CRAZY HUGE AMOUNT. DISGUSTING BY BT - blaming inflation is very bad practice.