BT (British Telecom) Outage Report in Kelsall, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kelsall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Kelsall, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wrexham, Crewe, Ellesmere Port, Chester, Northwich, Winsford, Runcorn and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Wrexham |
Internet | |
| Liverpool |
Internet | |
| Crewe |
Internet | |
| Crewe |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kelsall, England
Latest outage, problems and issue reports in Kelsall and nearby locations:
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻
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helen parker
(@helly_welly_woo) reported
from
Garston, England
@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
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Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Nigel Hay
(@nigelhay) reported
from
Winsford, England
@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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sarahbirdsey
(@sarahbirdsey) reported
from
Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Keith
(@keithrumpire) reported
from
Chester, England
@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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Jake Adamson
(@jakeadamson99) reported
from
Ellesmere Port, England
Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
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Liz
(@LizWoodbridge) reported
from
Chester, England
@bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.
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SMA
(@SMA_FN_) reported
from
Huntington, England
Nice one @btsport no signal for the Liverpool match
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alan cartwright
(@bencartwright69) reported
from
Helsby, England
@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Ged McCann
(@GMcC74) reported
from
Widnes, England
@btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Andi Jarvis
(@andijarvis) reported
from
Liverpool, England
Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.
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Andy B 💙
(@m7leicauser) reported
from
Comberbach, England
Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Martin Charlton
(@jmc_fire) reported
@bt_uk Is there an issue logging into mybt? It immediately logs me out or pushes me to email, and keeps on saying my password is incorrect when it isn't.
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John Appleby
(@hammers2468) reported
@BTCare hi. I am trying to get through to someone to help with a query on my account. Is there anybody there ?
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Matty
(@MrBasicx) reported
@bt_uk wondering if the broadband is down in my area, my internet has gone off even though it’s been paid
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Danielle ❤️
(@DanniLongx) reported
@bt_uk When can you fix a problem you’ve caused for two businesses with no phone line or broadband anymore, which is massively effecting our business!
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vfx.zeal
(@VfxZeal) reported
@TortoiseMendez @bt_uk Hey there, I’m currently experiencing the same issue with the purple/pink flashing light. Do you know the reason as to why it was flashing?
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Holly James
(@hollyj_writer) reported
@bt_uk Hi Colleen, we have managed to sort it thankfully. However, my upset remains at the poor consideration of the elderly and vulnerable by BT, which was my main point. It isn't acceptable.
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Danielle ❤️
(@DanniLongx) reported
@bt_uk been trying to sort an issue out at my business for 2 days since you’ve disconnected the wrong phone line and now we have no broadband! Nobody seems to know what they’re doing or can solve the problem!
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Claire
(@SpinkyBolante) reported
@bt_uk Why is my contract renewal so much more as a long time existing customer than the deal I'd get as a new one? I thought that sharp practice had stopped?
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Dewi Roberts
(@DewiRob22) reported
@bt_uk So no job yet waiting to see if she gets benefits and child support she was made to get a mobile contact for £ 50 a month for her ex partner but she pays for that as well from bt
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Sebastian Tombs 🏴🇬🇧🏴☠️
(@SimonTemplarGB) reported
After 'literally' spending hours with my ex-BT mate checking my wiring it turns out there was a line fault. I am now inordinately pleased to confirm the landline I never use, but is required for my Internet @bt_uk is working perfectly 🙄