BT (British Telecom)

BT (British Telecom) Outage Report in Kelsall, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kelsall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kelsall, Cheshire West and Chester, England 01/13/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kelsall, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Runcorn, Chester, Bromborough, Crewe and Lymm.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomNorthwich Wi-fi
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomLiverpool TV

Community Discussion

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BT (British Telecom) Issues Reports Near Kelsall, England

Latest outage, problems and issue reports in Kelsall and nearby locations:

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • c_pitchford Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • bencartwright69 alan cartwright (@bencartwright69) reported from Helsby, England

    @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

  • jakeadamson99 Jake Adamson (@jakeadamson99) reported from Ellesmere Port, England

    Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Chester, England

    Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

  • sarahbirdsey sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • m7leicauser Andy B 💙 (@m7leicauser) reported from Comberbach, England

    Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    @btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    @stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • matt_burrow Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GBGoodwin Geoff Goodwin (@GBGoodwin) reported

    @bt_uk What I want is a reliable service i.e. so I don't have to call up every week or two to fix the internet. Who knows when the internet will drop again. It's totally unreliable.

  • mariale54 Maria A Acosta (@mariale54) reported

    @bt_uk no BBC1 or BBC2 signal since this morning. We restarted our BT box but channel didn’t returned. Is this a general issue? Thanks

  • HomelessVets24 Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@HomelessVets24) reported

    Have been downloading MW2 all day and still have 4 hours to go... my @bt_uk internet is so slow I'm using my mini mobile wifi router.... I think it's time for a change....

  • JonesiOnTwittah Gareth Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JonesiOnTwittah) reported

    @bt_uk Yeah right, you keep promising me these call backs and they never happen, why should I believe you now? You're not even keeping to your complaints procedure, this is going to look good when this inevitably goes to the ombudsman.

  • challi1545 Stephen chall (@challi1545) reported

    @bt_uk I'm moving in with my girlfriend who's in contract with her own broadband provider. So unless you can somehow provide me with mine then the contract should be voided from both parties. It's not my fault if you are unable to provide me a service

  • FanDebbieDozy FanDebbieDozy (@FanDebbieDozy) reported

    @bt_uk Hang your head in shame. You’re refunding us money from an account that was cancelled from which you continued taking money. You sent a cheque that bounced!!! Never apologised or said why? Now waiting forever for a bank transfer!

  • bradleyclarke86 Bradley Clarke (@bradleyclarke86) reported

    For the last two days my Internet keeps dropping out for no reason @bt_uk please sort this out as there no point in paying for a service that I can't use

  • WilliamMackrell William Mackrell (@WilliamMackrell) reported

    I hope @btbusinesscare can help sorting out my issue as promised after a #1starreview on @Trustpilot

  • Motorheid72 Scottie C (@Motorheid72) reported

    @bt_uk No. I've been through Customer Services and complained to your managers. You've done hee-haw.

  • BroughtToBook Ruth...Running on Empty (@BroughtToBook) reported

    @bt_uk Still no service. What's the problem? I work from home. This is a major problem.