BT (British Telecom)

BT (British Telecom) Outage Report in Kelsall, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kelsall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kelsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kelsall, Cheshire West and Chester, England 05/14/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kelsall, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Widnes, Chester, Crewe, Runcorn, Wrexham, Ellesmere Port and Northwich.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Kelsall, England

Latest outage, problems and issue reports in Kelsall and nearby locations:

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mashead_2000 🥳 Mashead 🎉 Happy 2021! (@mashead_2000) reported

    Broadband not working with @BTCare @bt_uk atm Had to take Mon, Wed and now Friday off work for an engineer to sort (They didn’t turn up at the house Mon/Wed) Not holding out hope for today either...

  • timbhoy1 Mr Green (@timbhoy1) reported

    @bt_uk Rita are you pulling my leg here. Don’t you think with all the problems I’ve had with your broadband I would have gone through all the scenarios put to me. Your broadband is unreliable & doesn’t work for a family with Wi-fi required in every room. Unless you have cardboard walls.

  • geordiecrawf Liam Crawford CRÄWF™ (@geordiecrawf) reported

    @EAHelp hi guys getting poor connection to online games wondering if there is any further help i can try, my ping is fluctuating and with ful bars and down to 3 bars connection any help would be greatly appreciated... Xbox One, Wired, @bt_uk

  • BoydonMolly Molly Boydon (@BoydonMolly) reported

    @bt_uk phone advisor said I would get a text and BT would make sure it was sorted before Monday. just checked my BT and it says I reported my fault as fixed. Have now been sat in phone queue for 20 mins trying to speak to someone about this! Really bad service!

  • Tharindu__ Tharindu (@Tharindu__) reported

    @bt_uk Yes it’s reported already. Without BB we can’t work and children can’t join homeschooling online Teams sessions. What is the estimated resolution time? Do we get compensation not being able to work?

  • MichaelaHapgood Michaela Hapgood (@MichaelaHapgood) reported

    @bt_uk Two phone calls and two engineers and we still have an unstable broadband connection! The hub is either disconnecting or it’s so slow you can’t do anything.

  • DanTheMan_709 Dan Foster (@DanTheMan_709) reported

    @bt_uk is Mountsorrel experiencing issues? My internet is ludicrously slow this morning not happy...

  • UnlimitedBagels 𝕊𝕥𝕖𝕡𝕙𝕖𝕟! (@UnlimitedBagels) reported

    @Jas0nV00rh3s @btsport Yeah or I've seen incidents where they will show a game on Freesports only, and it never gets shown because something else has run over. So you've got no way to watch it. Even though you pay for Premier Sports.

  • Joshua_Heather texas red (@Joshua_Heather) reported

    @bt_uk outage in SN1 area? (SWINDON)?

  • scarimor scarimor 🏳️‍🌈🕷💙♀️ (@scarimor) reported

    @bt_uk You really must roll out fibre to the premises NOW and everywhere. Our speed and reliability with you has gone down because you're not keeping up with modern demand. You've fallen far behind other countries.