BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Chester, Winsford, Warrington, Northwich, Birkenhead, Runcorn, Bromborough and Neston.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Chester |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@Poppyblew) reported
@bt_uk Yes I know. We never made the call but coincidentally we had an O/reach engineer here that morning. If he used it to test the line, why should we pay. We've multiple clocks so no need to call the time line. We have mobile phones to make outgoing calls which also have the time.
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B.Y.2015
(@Andrew85823) reported
Is the service of BT mobile @bt_uk down today in Teddington (TW11) area? No internet since 11am
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Chris
(@Poppyblew) reported
@bt_uk Hi. Received bill this morning and confused to be charged for a call on 13 September to 123 which we never made.
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Ranbir Rai
(@RanbirRai87) reported
@bt_uk No fix to date from connections team @bt_uk. Still waiting for fibre to be set live. Not good.
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Machiavelli
(@EwanMetcalf) reported
Got out of the most unsatisfactory & toxic customer relationships I’ve ever had with @virginmedia felt liberated and excited to move over to @bt_uk …turns out they’re all the same, tell lies to sign you up, can’t deliver, why can’t anyone provide reliable broadband in #Leeds? 🤬
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Orchid Foxy 🦊
(@orchidfoxy) reported
Internet has gone down for no reason @bt_uk
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PJMosely
(@PhillipJMosely) reported
@bt_uk Well it should be - you were told not to move my line even your fraud team was involved! I’ve written to @anthonybrowne my MP it’s a disgrace how you treat disabled & sick people we’re not stupid I rang 5 times to stop it! You will get a complaint & ive written to ombudsman!
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Drew Spencer
(@kayperbeats) reported
But @btsport needs to figure out how to never ever put fans in a place where they can't watch their team because another game is in extra innings.
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Joe Fernley
(@fernleyj) reported
@bt_uk No. Problem is either first or second network hop so I’m the exchange. Engineer today closed the fault apparently without a fix. The image I attached to the first tweet demonstrates the issue clearly
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Machiavelli
(@EwanMetcalf) reported
Apparently it’s the house I live in fault? @bt_uk engineers tell you one thing customer service tell you something else I’ve had 6 complaints in 2 weeks engineers not turn up & now telling me I need to double my package price to resolve things…2 weeks in Pure Robbery