1. Home
  2. Companies
  3. BT (British Telecom)
  4. Helsby
BT (British Telecom)

BT (British Telecom) outages and service status in Helsby, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Helsby, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Jul 26, 8:24 PM GMT+1.
  • 44% Internet (44%)
  • 33% Total Blackout (33%)
  • 11% E-mail (11%)
  • 11% Wi-fi (11%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Chester, and Winsford.

CityProblem TypeReport Time
Liverpool Total Blackout 20 hours ago
Northwich Internet 8 days ago
Liverpool Internet 10 days ago
Liverpool Total Blackout 22 days ago
Liverpool Total Blackout 24 days ago
Liverpool Internet 24 days ago

Nearby cities with recent reports

Liverpool

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • CJW1986
    💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

  • jakeadamson99
    Jake Adamson (@jakeadamson99) reported from Ellesmere Port, England

    Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

  • moshirisboys
    F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • bdpscouse
    Name Cannot Be Blank (@bdpscouse) reported from Liverpool, England

    @Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.

  • KevMain
    Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • LeedsViking
    Steve Mc (@LeedsViking) reported from Warrington, England

    @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

  • amijesuspablo
    Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • sarahbirdsey
    sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • matt_burrow
    Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • steve_goulden
    Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • Gary_Kilroy
    Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • mattjones41194
    Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • psimpson13
    Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • Dezzy_Dezzy_80
    Dezzy (@Dezzy_Dezzy_80) reported from Liverpool, England

    @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo

  • b11oma
    billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email

  • femaledec
    Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • jm0rr1s
    Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

  • tweetJumpy
    W (@tweetJumpy) reported from Birkenhead, England

    @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • BoundinForward
    BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @bt_uk @MickCondon ******, someone in BT's PR Team are having a bad day.

  • rodrrobson
    Rod Robson (@rodrrobson) reported

    @bt_uk the hub is on orange. Can't report the fault as page not working

  • vinc3h4ll
    Vince (@vinc3h4ll) reported

    @keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help

  • Haggisguy
    Alan Swanson (@Haggisguy) reported

    @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

  • Ministryofmess
    Andy250 (@Ministryofmess) reported

    @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

  • MarkJohnpotter
    Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported

    @bt_uk what a useless company this is. They can be as rude as they like to customers. Dreadful company

  • marksy316
    Marks (@marksy316) reported

    @FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time

  • JustClembo
    Justine Clement (@JustClembo) reported

    @bt_uk They’ve spent hours and hours doing that and even your team say it’s a complete mess and a shambles. It’s a disgrace, being the worst, most stressful aspect of moving house. How can you be proud of that as a business and service?

  • bt_vicky
    Vicky Fraser (@bt_vicky) reported

    @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

  • brassbubs
    Barbara Starkey (@brassbubs) reported

    @bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares