BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Neston, Northwich, Chester, Wallasey, Lymm, Queensferry, Warrington, Prenton, Widnes and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Neston |
Internet | |
| Liverpool |
Internet | |
| Northwich |
Internet | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Paul Simpson
(@psimpson13) reported
from
Northwich, England
Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola
(@littlenix79) reported
@bt_uk any issues on phone lines in the CM2 Area? Website says none but my elderly neighbours lost her dialling tone and her internet seems to have cut off momentarily
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Alan Murphy
(@casanunda100) reported
@bt_uk How ironic. As I scrolled past this post my BT Wi-Fi dropped out. It's been awful the last few days. I'm on Kindle fire HD and fibre broadband.
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matt rogers
(@todgesock27) reported
@bt_uk your customer service is disgusting. You have mis-sold my elderly mother in law and now are totally useless in helping her solve the problems that have come as a result. Disgraceful.
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Chris Brain
(@ChrisBrainUX) reported
@bt_uk An engineer came on the 7th to install Full Fibre. They told us that our service would start working within 2 days, but it hasn’t. I tried using the text support but doesn’t recognise our landline number. Order ref VOL013-539139545318.
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Bring home the Quadrhebel
(@halpy40) reported
@bt_uk @EE I stay less than half a mile from a BT Exchange and still have not got fibre installed in our street shocking. Also my existing BT broadband is no good for streaming less than 1 Meg download speed and signal keep dropping extecially at peak times unacceptable in this day ang age.
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Christopher Button 💙 🏳️🌈
(@buttoncj) reported
@bt_uk The automated/remote diagnostic had highlighted a slow broadband connection. We can’t correct that to say NO Internet connection - although not sure that would make a difference to response time.
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Andy Turner
(@turnersplumbing) reported
@louise_rogerson @bt_uk Hi louise we Been Waiting Since November to try and get our set up, but from what you are saying maybe we should cancel it. Could you message me and let me know what’s not working Thanks Andy
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Avi Wag
(@avi_wag) reported
How is 50 of 134 not being spoken about by the idiot Mark Waugh- he was on n on about how slow Pujara batted . @FoxCricket has hired idiots and shame we need to tolerate them and also pay for @BTsport #AUSvIND
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Wayne Kerr
(@AngryMS) reported
@bt_uk are you having issues at the Gosforth, Newcastle upon Tyne exchange?
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🅿🅷🅸🅻 🅷🆄🆃🆃🆈 🔶
(@philhutty) reported
@bt_uk Don’t believe this advert it’s complete rubbish, we haven’t had reliable internet since August, now on are 10th engineer ( although to be fair 3 didn’t turn up 1 came twice to say he wasn’t trained to fix it) and my zoom meetings regularly freeze