BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 03/10/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (7%)

    Phone (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wallasey, Birkenhead, Frodsham, Chester, Northwich, Runcorn, Queensferry, Warrington, Winsford and Prenton.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWallasey TV
United KingdomBirkenhead E-mail
United KingdomFrodsham Internet
United KingdomChester E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • KChampaneria1 K Champaneria (@KChampaneria1) reported from Rossett, Wales

    @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • greenshortsjase Jason Evans (@greenshortsjase) reported

    @Scotty1554 @bt_uk Not just BT, my sky broadband has been off for past day and a half and apparently a problem in Yapton exchange.

  • ZigWard1 Zig Ward (@ZigWard1) reported

    @btsport really why do you never show wasps rugby! Leave the football to sky and concentrate on the rugby please the last 3 wasps games where they have won in fantastic fashion you miss them! For football or other teams sort it out or people will stop paying!

  • RosalindinKent Rosalind Riley (@RosalindinKent) reported

    @bt_uk Yes we intend to get one when they're back in stock. Our mobile company insists we have a good signal here, just not true, I worry Digital Voice is being rolled out on the presumption that their figures are correct. Would much rather have a reliable non-digital phone.

  • thegreatgar davegarland (@thegreatgar) reported

    @bt_uk Yet I'm still supposed to pay for no service. What a smug reply , thanks for support

  • Huge_Gorilla Spencer (@Huge_Gorilla) reported

    @AdamCarter92 @btsport For me it just came down to experience, I don't take it personally anymore

  • Mustard655 graham anderson (@Mustard655) reported

    @bt_uk @jacquep Can you still land a plane from somebodies living room in weather like this and the unbreakable Wi-Fi is broken?

  • LozzyPurry Loz Perugini (@LozzyPurry) reported

    @bt_uk hey, I am having some trouble at my nans house regarding her internet. Is there an outage in Ruislip HA4?

  • MzNyonjo VeryBrownSukali (@MzNyonjo) reported

    Big up @bt_uk cos dusty @skytv could never withstand this wind

  • BCCletts Dave H 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Invoke Clause 8 (1320) (@BCCletts) reported

    Brilliant service from @edfenergy (expect they'll be very busy over next few weeks) Wind made #TrinityTower dangerous & area evacuated 29/01/22 Simple exchange with a person (not a bot) & reduced DD to reflect near zero use of energy for empty house Pity that @bt_uk not as good

  • wazzajbird Warren Bird 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇪🇸 🇪🇺 (@wazzajbird) reported

    @jacquep @bt_uk @EE The wifi isn’t down (unless you have no power). It has nothing to connect to if your internet supplier is down