BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Runcorn, Warrington, Chester, Bromborough, Neston, Northwich, Wallasey and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
TV | |
| Warrington |
Internet | |
| Chester |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Andy B 💙
(@m7leicauser) reported
from
Comberbach, England
Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
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Chloe Pitchford Music
(@c_pitchford) reported
from
Liverpool, England
@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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Jake Adamson
(@jakeadamson99) reported
from
Ellesmere Port, England
Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
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W
(@tweetJumpy) reported
from
Birkenhead, England
@Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.
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alan cartwright
(@bencartwright69) reported
from
Helsby, England
@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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Paul Smith 🦁
(@Smithy523) reported
from
Warrington, England
@bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom
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Mike Gibbons
(@Gibbo28) reported
from
Prescot, England
@WatchedToffee @btsport He truly is awful isn’t he.
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sarahbirdsey
(@sarahbirdsey) reported
from
Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
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Matthew Burrow
(@matt_burrow) reported
from
Frodsham, England
@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
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Dianne Coughlin
(@ChickiD) reported
from
Birkenhead, England
Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Harley
(@meaden_harley) reported
@bt_uk Your WiFi is crap mate
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Paul O’Reilly
(@submarinebloke) reported
@bt_uk Hi, I’ve been trying to cancel my BT cloud subscription for a few months now, every time I call, your staff say they will do it, refund me that month but then I get a charge the next month! How on earth do I cancel?
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Beth Thomas
(@bt184) reported
@bt_uk 2. To your advisor they were rude and hung up when I asked for their name. Is this really how you treat new customers?
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Lorna Holland
(@themaxdog) reported
@bt_uk It's the same number calling, I've blocked it using your service but it still keeps calling.
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Chris Close
(@CloseTurkey) reported
@bt_uk It really shows to with the terrible customer service. Passed through to 3 different call handlers and told I cannot downgrade my package to reduce monthly outgoings. You snapped my hand off when I wanted to increase
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fastlanejb
(@fastlanejb) reported
@btbusinesscare Bit of a delay as been busy but spoke to your sales support and they know nothing about this. Suggests that this isn't coming soon and I'll have to change providers, that's a shame but won't keep waiting on this.
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caroline sterry
(@cazsj) reported
@bt_uk I’m not a Bt Customer yet and I bought a day pass to connect to hotspot which £7.99 was taken twice! And I’m not even near a hotspot!
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Elly Cornforth
(@EllyCornforthx) reported
@bt_uk @Gemlovers Hi, we have been assured that this ongoing issue has been fixed, however still having major issues. The hub works briefly every now and again but is still mostly on the flashing purple light. Its been about 10 days now.
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Darran wall
(@Darranwall1) reported
still awaiting a call, told on Friday openreach were coming today to fix broadband told line would complete today neither have happened again this was supposed to have happened on the 18th Jan we have had no business calls since then . @btbusinesscare @BTGroup @btbusinesscare
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David Dowling
(@DavidDowling76) reported
@btsport can you advise who best to speak to about my BT sport subscription, not working on my second room sky Q mini box, @SkyHelpTeam advise I need to contact you to discuss my subscription.