BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 03/29/2024 07:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Northwich, Liverpool, Warrington, Ellesmere Port, Chester, Queensferry, Neston, Widnes, Winsford, Birkenhead, Runcorn, Frodsham, Sandycroft, Prescot and Prenton.

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City Problem Type Report Time
United KingdomNorthwich Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWarrington Internet
United KingdomEllesmere Port Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • jm0rr1s Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • Pat_Wisedale46 Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England

    @bt_uk Hello, nope still experiencing issues.

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • dylanh7389 dylan (@dylanh7389) reported from Warrington, England

    @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiestephen43 Jamie (@jamiestephen43) reported

    Ally McCoist gone right down in my estimations tonight, dragged down to the level of Alex Rae and the main commentator, it’s like Rangers TV, had to mute the sound it’s that’s bad! @btsportfootball @btsport

  • dylan_sm1th_ DJ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@dylan_sm1th_) reported

    Awful commentating but ally mcoist today normally rate him but soo biased and is clearly supporting rangers @btsport sort it out

  • Hootgnarl CookieOwlbear 💛💙 (@Hootgnarl) reported

    @bt_uk Parents have had no phone line or internet in Chelfham, Barnstaple since storm Eunice. Next to a care home with same problem - promised it would be fixed within 2 days but still not. There is no mobile signal so can't call an ambulance if they needed.

  • LisaTarrant1 Lisa Tarrant (@LisaTarrant1) reported

    @bt_uk Yes it’s been a week now and still not working. I am presuming compensation will be paid. I will call BT again

  • AshleyG2790 Ashley G (@AshleyG2790) reported

    Listening to these 2 commentating on this Rangers game is awful. Never heard such Bias @btsport #RANDOR

  • surfpunkian Ian Daniels (@surfpunkian) reported

    @bt_uk Well my BT broadband is down for 13 hours now and no engineer until tomrorw so this advert in my timeline feels offensive 😟

  • AzharHu55281948 Azhar Hussain (@AzharHu55281948) reported

    @bt_uk Hi BT, have you resolved the problem at LE19 postcode? I was due to exchange on a property today but my solicitors firm (based in Leicester) cancelled it due to BT server issues!

  • 18Aron78 Raggedy Man 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🌈🏳️‍🌈 (@18Aron78) reported

    Wash your goddam mouth out Owen Hargreaves!!! Ibrox is **** all like that kopite shitehole!! Ibrox is far far superior, and always ******* will be!! @btsport

  • TheMagical_One Pete Owen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TheMagical_One) reported

    @CYMROPORT Btsport just said the ref didn’t get to see all the angles but it’s rangers so **** em😎

  • vincemarsters Vince Marsters (@vincemarsters) reported

    Why are @bt_uk so infuriating with contract renewals on mobiles. Get a letter offering options and a link to go to - that says I have no EE contract (well no its BTMobile). Go online to check anyway and it says there are no offers available. Why send the damn letter then?!