BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Helsby, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Northwich, Runcorn, Queensferry, and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
 Chester
|
Phone | 2 days ago |
|
Birkenhead
|
Phone | 4 days ago |
|
Liverpool
|
Internet | 5 days ago |
|
Warrington
|
TV | 8 days ago |
|
Liverpool
|
Total Blackout | 13 days ago |
|
Liverpool
|
Internet | 15 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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lozza (@othemightyi) reported from Liverpool, England@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Stephen Grumpy (@steve_goulden) reported from Garston, EnglandMacca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Paul Simpson (@psimpson13) reported from Northwich, EnglandCall @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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F.W. Woolworth (@moshirisboys) reported from Liverpool, England@mrjakehumphrey @btsport Never watched before,and not starting now.
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BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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scousenatalie 😘 (@scousenatalie) reported from Liverpool, England@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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burnzcarping (@scouser_burnzy) reported from Roby, England@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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matthew bradley (@mb1984) reported from Roby, England@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Keith Jones (@Kjones1892) reported from Halewood, England@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Craig Pedder (@Pedder_YT) reported from Sandymoor, EnglandNow that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, EnglandHi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Ray Waring (@RayWaring) reported from Liverpool, England@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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burnzcarping (@scouser_burnzy) reported from Roby, England@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Harland Sanders (@MattyBP7) reported@bt_uk I’m not sure who at your company is responsible for marketing but offering me a “Black Friday” deal for the same service I already have with you only at a HIGHER cost is not encouraging me to stick with you going forward
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jaşon.eth (@JasonRoss91) reported@Chadimaus_eth @bt_uk I had a similar issue not long ago, was able to get some help through DMs. Hopefully you get this sorted soon, @bt_uk has a reputation to uphold. 🙏🏻
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Emily Lloyd (@em_____6) reported from Brymbo, WalesIs anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble
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MM (@mediaismax) reported@bt_uk can you help regarding an order on BT Shop?
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100%Union (@Uniteanation) reported@bt_uk Only one other thing - NEVER TRUST A TORY 👌
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thomas birch (@birch210) reported@bt_uk Possibly refund me the £700 that was taken that would be a start! Due to the lack of customer service I will be cancelling all my contracts with @bt_uk and using a different supplier which are there to help the customer not just see them as a cash flow.
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Em Shaw (@PikaEm773) reported@bt_uk Been without internet since saturday due to a box being damaged. Only seen workmen come out once... and they left after doing nothing. Any update on when/if it will get fixed? And why you wont call back regarding this issue? Thanks.
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Elaine Muir (@Laneycakes) reported@bt_uk seriously getting annoyed now. What should’ve been a pretty simple upgrade for my parents broadband has led to me having to contact you multiple times and we’re getting nowhere. Customer service is shocking and communication is very poor. Really unimpressed
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The Stevenson Way (@StevensonWay) reported@bt_uk Telephone line not working but FTC broadband is OK. Lenzie G66 4NY
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Undercover director (@undercoverdir) reported@EvLenz @bt_uk Where are you in the UK? I'm trying to convince @bt_uk this is a NATIONAL issue. Not one turning my router off and on again will fix. Do a little research, seems half the UK is off.