BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Winsford, Prenton, Chester, Warrington, Northwich, Birkenhead, Runcorn and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Winsford |
||
| Liverpool |
Internet | |
| Prenton |
Internet | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Paul Simpson
(@psimpson13) reported
from
Northwich, England
Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Dow
(@Brandon56034073) reported
@bt_uk Sort your broadband out, how many times in 1 year does it go down for hours with you lot? Get lost will you, totally hopeless.
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emma sword
(@emmasword1) reported
@bt_uk Maybe invest in rural areas for real though instead of chucking fibre into houses which get 10times the amount we get. 3.5 down is not worth what I pay every month.
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Steven Strachan
(@CrackinStrachan) reported
@KyleAFC7 @bt_uk I only tried this morning and had a major fuckabout with live chat trying to sort it to no avail. Never had a problem with ordering previous UFC PPV's through the app
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Steven Strachan
(@CrackinStrachan) reported
@jiraiya642 @bt_uk There is a BT box office app you use but it's currently not working for me and a few others. I logged in today to buy the event and all it says is "No content available". Got told my BT I have to contact the BT Box Office team.
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David Diaz Tomasson 🇨🇱🇩🇰
(@SpitfireMKXII) reported
As if @bt_uk would actually try to help. Avoid these charlatans at all costs, they simply do not about customer service. Move your provider.
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Brandon Dow
(@Brandon56034073) reported
@bt_uk I don't know the landline so I can't check the status. Not that I need to, when the wifi goes down it's always on you. Down detector 90% of people are having trouble with BT Internet now. Can't hide from the fact
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HappyLife 🇵🇹
(@50isthenew20) reported
@btsport if you show a game like Por vs Ben please be less bias. No one talks about what happened in 91. Minto was one of the worst players ever to play in Portugal but even worse as a commentator, can't take the red shirt of him. Shamefull
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Joe
(@_spooney) reported
@Nat_19830 @btsport If you haven’t got this sorted yet mate, do it on the website, login and buy it there. Then it’ll update on the box office app
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Steven Strachan
(@CrackinStrachan) reported
@KyleAFC7 @bt_uk 0800 876 6980 - we've to contact Box Office themselves tomorrow after 8am and ask what ******** is going on.
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Anthony Armstrong
(@antharmstron9) reported
@CrackinStrachan @jiraiya642 @bt_uk Same issue here. Can you update if you get any resolve