BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Helsby, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Northwich, Runcorn, Queensferry, and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
 Chester
|
Phone | 1 day ago |
|
Birkenhead
|
Phone | 4 days ago |
|
Liverpool
|
Internet | 5 days ago |
|
Warrington
|
TV | 7 days ago |
|
Liverpool
|
Total Blackout | 13 days ago |
|
Liverpool
|
Internet | 15 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Tony Hall-Turner (@TonyHT) reported from Bold Heath, England@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Sharon Fisher (@SharonFisher6) reported from Birkenhead, England@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Jamie Grace (@JamieJew590) reported from Lymm, England@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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Lisa Brown (@lisamarieb2010) reported from Runcorn, England@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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brewsterera (@AndrewScouse) reported from Roby, EnglandWtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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Gary CPOS (@Garycpos) reported from Liverpool, England@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Kevin Main (@KevMain) reported from Northwich, England@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Rick Owen (@RickVNasties) reported from Liverpool, England@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Jamie Dixon (@redwitterer) reported from Birkenhead, England@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Jamie Grace (@JamieJew590) reported from Lymm, England@bt_uk Service is still running just the cables and poles damaged
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Jon H (@jonh64) reported from Garston, England@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Kevin Main (@KevMain) reported from Northwich, EnglandPerfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Tony Hall-Turner (@TonyHT) reported from Bold Heath, England@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, EnglandHi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Mark Clays (@5napper) reported from Northwich, England@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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Kevin Main (@KevMain) reported from Northwich, England@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, EnglandAngelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Zahid noor (@dr_zahidnoor) reported@bt_uk @MoneyTelegraph awaiting transfer of phone line to digital service since 22/4/21. No service since. Contacted customer service on numerous occasions. Very kind and helpful staff but unable to resolve the issue. Without land line for more than a month.
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Stephen Gatfield-Holmes (@sgatfieldholmes) reportedI give up with @bt_uk We’ve had so many problems with the #BTTV service, 1 engineer visit, 2 boxes & I’ve lost count with how many times we’ve had to reset the TV Box. I’ll just go back to watching everything on catchup on my AppleTV. It’s much easier and FREE #wasteofmoney #fail
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Kostas Stathoulopoulos (@kstathou) reported@bt_uk what's up with the Internet in London, E2? It's down every 5 minutes since 10am.
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Lucy Chiswell (@lucychiswellx) reported@bt_uk Last update was around two weeks ago. Nothing since. And regarding the debt collectors I hadn’t realised it had got that far! Only after receiving a letter, text and email from the debt collectors. I will be raising a complaint as this has caused a huge amount of stress!
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Man_United (@United_Rules) reported@AshSteHol @btsport @btsportfootball Damn was hoping to get it on the tv
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Xenophon Law (@TheXentertainer) reported@bt_uk Just a thought: my box is a T2100...wouod that have any reason for the recent upgrade issue?
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Zoe Gammie (@ZoeGammie) reported@bt_uk 1/ My elderly mother in law has just phoned in tears. You cancelled her services in error over 10 days ago, and despite promising a swift resolution, have now told her there has been an 'integrity problem' and to wait 2-3 working days for a callback for further info.
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Neither a Brexitear nor a #COVIDIOT be (@HelenMaryPike) reportedI fail, yet again, to understand what I pay @BTCare for?
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Hannah Shuker💙 (@HanShuker30) reported from Witney, England@btsport can anyone help did I read that BT are showing the game free for non subscribers?
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Rachel Nowak (@Reed_Seriously) reported@bt_uk i need help immediately my grandparents line is down AGAIN and they have no means of contacting us or emergency services and their fall line to the carers. The phone number keeps cutting me off can someone call me now!!!!