BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Neston, Northwich, Chester, Wallasey, Lymm, Queensferry, Warrington, Prenton, Widnes and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Neston |
Internet | |
| Liverpool |
Internet | |
| Northwich |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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STICKY
(@StickyWalnut) reported
from
Chester, England
@btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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Gill Nedelcu
(@gill_nedelcu) reported
from
Birkenhead, England
@bt_uk @btsport WTF load of rubbish!
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James Rowland
(@retired_replica) reported
from
Liverpool, England
Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chester, England
@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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KJD ⚽️1️⃣0️⃣0️⃣ Centurions
(@kevdkev77) reported
from
Lymm, England
@btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.
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Cashmere Sound
(@keenan_v) reported
from
Chester, England
Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing
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John Charles
(@Johncharlesart1) reported
from
Roby, England
Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide
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Lisa Jones
(@ljones1986) reported
from
Ellesmere Port, England
@bt_uk Is the worst Customer Service ever!
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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Dean Mackenzie
(@DeanMackenzie2) reported
from
Warrington, England
@JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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Kellie Thomas
(@chuckles_xx) reported
from
Ellesmere Port, England
@MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts
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Andy Murphy
(@andymurphy79) reported
from
Roby, England
@btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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JB - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
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Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Aimi Hewitt
(@AimiHewitt) reported
@Barbaramarks_13 @bt_uk It's also worth mentioning that BT offers call screening so auto diallers never get through to you
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Good pet names xx
(@Better_than_Rex) reported
@bt_uk is broadband down in se23 please? I can't check via the service checker as it asks for a landline and IDK what mine is 😭
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Desi Mourinho
(@Cold_Apple_Pie) reported
@GaryLineker @btsport Thats all fine but why the hell Football still being played in UK? Amid covid crises and so many deaths who in their right sense would want to play football. Must shut down PL .
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Liam D Powell
(@mailowl) reported
@bt_uk Further phone calls. Further claims of escalation. No solution. Waiting again now for further phone calls. Having to carry my phone with me 24/7 for contact from BT - a communications company
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Clare McNally
(@claremcnally781) reported
@bt_uk @OpenreachHelp shocking customer service! Been waiting for an engineer who was due to come 8-1. When I contacted the number of the text I’ve just been told he’s not coming, with no explanation as to why???? 😡
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Pedro Oliveira
(@PedroVOliveira) reported
@bt_uk 1. So let me get this straight. From your point of view, the complaint is open From my point of view All I have is an email saying my complaint is closed and 0 reference numbers, ids, or anything that I can refer to officially. Let me paint a better picture
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DanSouthward
(@SouthwardDan) reported
How come @btsport never show a midweek @TheVanaramaNL game? How come they only show a Saturday one?
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James
(@K1N3RGY) reported
@bt_uk Are an absolute joke. Slow speeds (from 60+ down to -15) since 31/3. 5 engineers, all if which said WiFi interference, don't use speed checkers, fault within house. No communication between fault team and engineers, fobbed off and lied to several times from the fault team,
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deano
(@deanobaby89) reported
@SkyHelpTeam So the ' help 'I got was for me to ring @bt_uk to see if there was an issue with their Internet connection. Which there isn't as everything else been ok bar sky! Just admit sky your boxes are cack and we can move on! Always trying to blame others for your own failings.
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Allan GB
(@blackadder1st) reported
Changing broadband and TV? Don't get duped and trapped into a @NOW contract that can't be cancelled only upgraded with @bt_uk . Take independently so there is no contract and can cancel at any time.