BT (British Telecom) outages and service status in Helsby, England

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Winsford, Deeside, Prenton, Neston, and Chester.

City	Problem Type	Report Time
Liverpool	E-mail	3 days ago
Winsford	E-mail	3 days ago
Liverpool	E-mail	3 days ago
Liverpool	Wi-fi	11 days ago
Liverpool	Internet	11 days ago
Liverpool	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

• 
  Andy B 💙 (@m7leicauser) reported 4 minutes ago from Comberbach, England

  Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

• 
  SMA (@SMA_FN_) reported 6 minutes ago from Huntington, England

  Nice one @btsport no signal for the Liverpool match

• 
  Cheyvonne Bower (@femaledec) reported 7 minutes ago from Croft, England

  My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

• 
  Cheyvonne Bower (@femaledec) reported 7 minutes ago from Croft, England

  @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

• 
  sarahbirdsey (@sarahbirdsey) reported 12 minutes ago from Moulton, England

  @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

• 
  Kelly 🐧🤘 (@purplepenguin81) reported 17 minutes ago from Chester, England

  Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

• 
  John Vanderwerff+ (@jvblueboy) reported 20 minutes ago from Birkenhead, England

  @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

• 
  Dezzy (@Dezzy_Dezzy_80) reported 23 minutes ago from Liverpool, England

  @btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo

• 
  Pete Shaw (@Fireypop) reported 27 minutes ago from Garston, England

  @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

• 
  Jesus Pablo (@amijesuspablo) reported 30 minutes ago from Liverpool, England

  Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

• 
  Amelia (@acmaerldiya) reported 32 minutes ago from Warrington, England

  @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

• 
  Andi Jarvis (@andijarvis) reported 33 minutes ago from Liverpool, England

  Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

• 
  Pete Shaw (@Fireypop) reported 35 minutes ago from Garston, England

  @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

• 
  Steve Mc (@LeedsViking) reported 38 minutes ago from Warrington, England

  @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

• 
  Gary Lister (@gaz_lister) reported 39 minutes ago from Moulton, England

  @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

• 
  Alridge Prior (@redams66) reported 45 minutes ago from Liverpool, England

  @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

• 
  helen parker (@helly_welly_woo) reported 45 minutes ago from Garston, England

  @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

• 
  jo m b (@joanreece) reported 51 minutes ago from Liverpool, England

  Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

• 
  Ross is TheGuyWhoSaw (@theguywhosaw1) reported 52 minutes ago from Tarvin, England

  @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

• 
  Gary Lister (@gaz_lister) reported 59 minutes ago from Moulton, England

  @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  uılʞuɐɹℲ (@puddles46) reported 4 minutes ago

  @bt_uk I'm not phoning again. I've had two complaints open both closed with no contact. Genuinely what is the point of calling. You will log a complaint again and then ignore me again. Genuinely the worst company I've ever dealt with

• 
  Mr Blue (@LNielinger) reported 7 minutes ago

  @bt_uk Hi currently need and engineer visit but your website is stuck in 'LOADING' and thats it! HELP

• 
  Kevin Gallagher (@Kevin9Gallagher) reported 12 minutes ago

  @bt_uk terrible service, internet down for 2 days, they said an engineer would come out, engineer rang me tells me he will be out Weds 9am never showed up. Awaiting a new router now. At least keep me updated BT. Thinks it's a new provider time.

• 
  joanne turner (@joanneturner76) reported 12 minutes ago

  @bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!

• 
  john littler (@jonboy_103) reported 14 minutes ago

  @bt_uk hi , I’m having problems logging into my BT webmail at the moment? It was ok earlier this morning ?

• 
  Tom Chapman 🐀 (@TomChap) reported 15 minutes ago

  @bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?

• 
  read steel ball run (@booker213) reported 22 minutes ago

  @bt_uk The website I mentioned in the first post that doesn't let me view or report anything without a login?

• 
  Amanda Eastwood (@eastwap) reported 24 minutes ago

  @puddles46 @bt_uk So agree @bt_uk constantly closing complaints down without speak to customers. When they do speak to them, very uneducated in the situation. Just want to speak to a normal person 🤯

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 26 minutes ago

  @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

• 
  Dean Gray (@iamdg755) reported 26 minutes ago

  @bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.