BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 06/06/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Prescot, Winsford, Chester, Warrington, Liverpool, Birkenhead, Neston, Runcorn, Bromborough, Queensferry, Widnes and Prenton.

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City Problem Type Report Time
United KingdomPrescot E-mail
United KingdomWinsford E-mail
United KingdomChester E-mail
United KingdomChester E-mail
United KingdomWarrington E-mail
United KingdomLiverpool E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • trevor_p_malco Trevor P Malco (@trevor_p_malco) reported from Wallasey, England

    Steve McManaman is truly awful #btsport

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • noicarmes Com (@noicarmes) reported

    @bt_uk Please can you help with my BT customer service issues? I am a new BT Wifi Fibre 1 customer and I keep being sent the wrong Wifi items and then being misunderstood by customer services, and it's been 3 months of this!

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @btbusinesscare is your customer service as poor as the regular service you provide domestic customers? I’ve been without a phone line for 6 months and nobody can fix it ?…

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk But you haven’t fixed the problem just moving the repair date on a month ….

  • tobylovesbeer Toby Grattidge (@tobylovesbeer) reported

    Oi! @btsport I've paid to watch the Liverpool game but you've decided from out of nowhere you need to confirm my email address. Which won't work because of your technical error! Why have you blocked me? 30 minutes on hold then cut off. Cancel and refund please!

  • seagerdeluxe Blank (@seagerdeluxe) reported

    @bt_uk We have everything FTTP installed in our house, just a red light on the new white box, the engineers said it would just start working when it had been connected up down the road at the exchange or whatever the fibre equivalent is! He said the light wasn't on that sends the signal

  • LudwigLedbury Ludwig Ledbury* (@LudwigLedbury) reported

    Will you **** off with that box in the corner of the screen advertising boxing @btsport, it's ******* annoying.

  • Rantogethernow RANTO 💙 is boosted (@Rantogethernow) reported

    @Trepe @bt_uk Oh no, nightmare. Hope they fix it sooner than Monday 🤞🤞🤞

  • b18mpc MarkPhillippeCallan (@b18mpc) reported

    Steve Mcmanaman is a bad Manc #drivel #LFC #btsport

  • DrFerdy Chris Ferdinand (@DrFerdy) reported

    @btsport @EE BTSport App not casting from iPhone using large screen ad on - error code VC565. Can cast pre-recorded content, but nothing live. Nothing in your help sections on this error code.

  • mehigghh Mehigh (@mehigghh) reported

    @biggerDRIPfc @MadridXtra @btsport cuz they were **** today