BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Runcorn, Liverpool, Warrington, Chester, Bromborough, Neston, Northwich, Wallasey and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Internet | |
| Liverpool |
TV | |
| Warrington |
Internet | |
| Chester |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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Sharon Fisher
(@SharonFisher6) reported
from
Birkenhead, England
@Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Trevor P Malco
(@trevor_p_malco) reported
from
Wallasey, England
Steve McManaman is truly awful #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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keet.
(@keetmufc) reported
I can't even begin to tell you how much I hate @bt_uk By far the worst broadband company I've ever experienced. Imagine paying £46 a month and getting buffering on a youtube video.
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Christine Jones
(@ChristineEvans7) reported
@bt_uk Absolutely, shocking service. Been told now that I have to wait another 48 hours to have my problem resolved but it’s too late. I’m off to another provider…
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Peter Stuyvesant
(@EatTom01) reported
@DJJ246 @bt_uk They’re shitbags them mate. They sent us a tv box cos the sports app wouldn’t work. Then Extended the contract for another 18 months without telling us. Had us paying £90 for the top internet they couldn’t meet and said it was our fault. Virgin can. **** them off as soon as
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Crypto noob
(@Benjiweb89) reported
@btsport can we please remove Tobbie savage from all manchester united game. He's such a bitter reject. He's a terrible commentator. Constantly hating on united. Gey him off there games.
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Daren67 🇬🇧🏴🇬🇧
(@Daren0109) reported
As @BBCRadio2 join’s @SkySportsPL @btsport amongst others in going totally woke it begs the Q, Do they understand who their audiences are? They are alienating their hard core audience whilst trying to pursue younger viewers/listeners they’ll never get. Absolutely baffling.
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Lalit Nainawat
(@LalitNainawat2) reported
@bt_uk this has been very frustrating as everyone is going through difficult times and nobody told me at the time of buying that there is a discount and it’ll end in 5 months and that my total bill is £54.99. I can’t pay this and I’ve not received any comms for it. Need help
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Daniel
(@TheSKYNDicate) reported
@bt_uk TalkTalk are still billing me for my old service because apparently according to them you didn't contact them to take over my line... Can this be looked into?
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Paul Taylor
(@jugglingeek) reported
Bought the BT Sports for the test match. The online app is terrible. Can’t screencast to the big telly, can only watch replay on my phone phone. No explanations @btsportcricket @btsport
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Emma Louise
(@scallyjosh) reported
@bt_uk just called to discuss renewing my BT broadband contract and instead come away cancelling as they won’t offer a loyal existing customer the same deals as new customer. Can anyone recommend a Broadband provider 😬
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John Leahy
(@johnleahy66) reported
@ExtremeFootbal4 @btsport The Red Devils prevail! And so, we turn to Man U 'Gainst Barca, they eventually pulled through They went one-nil down Caused the fanbase to frown But they came back and put away two!