BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Neston, Northwich, Chester, Wallasey, Lymm, Queensferry, Warrington, Prenton, Widnes and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Neston |
Internet | |
| Liverpool |
Internet | |
| Northwich |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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Scott Davies
(@FinNoggin) reported
from
Moston, England
@bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chester, England
@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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John Charles
(@Johncharlesart1) reported
from
Roby, England
Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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Lisa Jones
(@ljones1986) reported
from
Ellesmere Port, England
@bt_uk Is the worst Customer Service ever!
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JB - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
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KJD ⚽️1️⃣0️⃣0️⃣ Centurions
(@kevdkev77) reported
from
Lymm, England
@btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.
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STICKY
(@StickyWalnut) reported
from
Chester, England
@btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap
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Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Dean Mackenzie
(@DeanMackenzie2) reported
from
Warrington, England
@JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Cashmere Sound
(@keenan_v) reported
from
Chester, England
Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing
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Andy Murphy
(@andymurphy79) reported
from
Roby, England
@btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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Kellie Thomas
(@chuckles_xx) reported
from
Ellesmere Port, England
@MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MistaB_Tweetz
(@MistabTweetz) reported
Cancelled @skytv cancelled @btsport I no longer support @ManUtd feels so liberating. When you realise what this is all about it will be too late. Your medical status should always be private! It should always be your choice and no one whom you don’t trust, should tell you diff!
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Faruk
(@MrFahrenheit200) reported
@bt_uk For more than 2 days,there is a fault with my broadband connection(without landline) and I don’t have a connection in my house.Reported the fault and even created a complaint about it, and NOBODY returned me back. As a worker who works from HOME,I regret for choosing you!
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Claire Innes
(@Innes1690) reported
@bt_uk still waiting on broadband to kick in, been out all day guy said on the phone it’s open reach trying to fix it any updates?
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Vyvyan Toms
(@VyvToms) reported
@bt_uk Does the EE unit come with an external antenna? We have a femtocell for our BT mobile service so unless the EE unit has a much higher gain than a normal mobile it is unlikely to function. No broadband also means no mobile service.
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Tom Wilson
(@TommWilsonn) reported
@bt_uk Has the worst customer service I've ever had to deal with. They have caused me and my partner so much stress it's un real. Extremely unhappy customer
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Kristina
(@kristina_jelley) reported
@bt_uk you are constantly letting me down, how on earth can you take my monthly DD and not be providing a service for nearly three weeks. I was told today at 9.30am I would be back on and surprise surprise I’m not. Time to move to @SkyUK
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Faruk
(@MrFahrenheit200) reported
@bt_uk So,you think this is a good customer service practice: Customer raises the fault, two days of silence and zero feedback from you, while only displaying “There are no faults to display for this account.” message.And when you’re accessed via live chat, saying it’s 19/07 now.Thanks.
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HayleyTabasso
(@HTabasso) reported
Trying to contact @BTBusiness for 2 weeks! Emails, phone calls! No answer!!! Absolute joke. Worst customer ’service’ I’ve ever experienced. Overcharging us again! Never responding, line now working, internet not working! Do NOT use BT @bt_uk @BTGroup
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Ashley.
(@GersGirl20) reported
@Innes1690 @bt_uk There shocking x got someone coming tmoz coz of how bad the broadband is
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Billy ‘Speed’King
(@Redfive05ive) reported
from
Grangemouth, Scotland
@Lee__White__ @bt_uk 1. It’s ‘fibre’ and 2. You’re probably an idiot.