BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Chester, Wallasey, Lymm, Queensferry, Warrington, Prenton, Widnes, Birkenhead and Tarporley.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Chester |
||
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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Steve Aspinall
(@SteveyAsp) reported
from
Queensferry, Wales
Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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matthew bradley
(@mb1984) reported
from
Roby, England
@vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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BeerGuzzler
(@BeerGuzzler1878) reported
from
Liverpool, England
@gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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Matt Jones
(@mattjones41194) reported
from
Huntington, England
@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
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burnzcarping
(@scouser_burnzy) reported
from
Roby, England
@bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn Caitlin
(@RCaitlin) reported
Haven’t had internet since Thursday because @bt_uk didn’t actually process our house move. Was told on Thursday it would be 24hrs. On Friday was told 48hrs. This morning we’re told the order hasn’t even been placed yet and will be at least another 48hrs. What a **** show.
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Karen O
(@4candles4) reported
unbelievable poor service from @TalkTalk set up a new contract for my elderly in laws... rang up this morning - NOTHING on the account! #NotElderlyFriendly #ScamCompany #RipOff Back to @bt_uk we go. Dont bother ringing I'm not interested in your empty promises
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Sue MARKLEY
(@SueMARKLEY9) reported
@FreeviewAdvice @bt_uk Thanks Dylan, but have found a broken aerial cable, hence the problem. Being fixed today.
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Camilla's Bookshop
(@Camillas_Books) reported
@bt_uk @phi_jan Our home internet has been offline for about a month. We have had several automated messages telling us when it would be repaired. It isn't, and you are still charging for your "service". Any plans to fix it?
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Robyn Caitlin
(@RCaitlin) reported
@bt_uk My partner has already spent over 5 hours on the phone to you across Thurs, Fri and today so unless you can bypass everything else and process the order instantly I don’t think DMing any details is going to fix this. Definitely want to cancel our contract as soon as possible.
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pokiscot
(@pokiscot) reported
@bt_uk Hello, no I don't think you can fix the problem with looking at my order. Your colleague already did, and @bt_uk and @WeAreOpenreach knew of the issues for over a month, and you guys took on a customer knowing there's an issue. Fun times.
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
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pokiscot
(@pokiscot) reported
@bt_uk you say you provide internet to my address,knowing that @WeAreOpenreach has a problem with the supply line to the property. Today was supposed to be my installation, now I must wait for thier 'review' by this friday? What does that even mean?it's been 2 weeks!
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Mike Beeson
(@MikeBeeson4) reported
@walkinglamppost @bt_uk Same problem - there needs to be another way to check the internet connection than landline @bt_uk
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Jane Fallon
(@JaneFallon) reported
@btsport is there a problem with the ufc 272 download? I’m just getting ‘scheduled ‘ every time I try to download it