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BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Chester, Northwich, Runcorn, Queensferry, Winsford, and Prenton.

CityProblem TypeReport Time
Birkenhead Phone 15 hours ago
Liverpool Internet 2 days ago
Warrington TV 4 days ago
Liverpool Total Blackout 9 days ago
Liverpool Internet 11 days ago
Liverpool Internet 12 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • LizWoodbridge
    Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • andijarvis
    Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • CLETUSVANDAM12
    James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • CJW1986
    💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....

  • chriscol6765
    Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • helly_welly_woo
    helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • b11oma
    billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email

  • Crosby71
    Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • GMcC74
    Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • CJW1986
    💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

  • chriscol6765
    Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • Rockraj31
    Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • femaledec
    Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • keithrumpire
    Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • Miss_Boxy
    Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • Margymoo
    This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • SMA_FN_
    SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • femaledec
    Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • siris10
    Jon wardle (@siris10) reported

    @bt_uk I’m having issues with my GFast - spoke to an adviser on Saturday and my mini hub was meant to be activated but it’s still not, can you activate it for me if I DM you my details?

  • thebrettnoonan
    Brett Noonan (@thebrettnoonan) reported

    @SkyHelpTeam Hi, I tried too remove @btsport using My Sky app and it won’t uncheck, tried calling Sky and wouldn’t connect, can you help please

  • applebiryani
    H (@applebiryani) reported

    @bt_uk ur mocking it with my wifi man fix it ASAP

  • LuntPaul
    Paul Lunt (@LuntPaul) reported

    @bt_uk I've logged in to my account and raised a formal complaint so it should now be dealt with via your website complaints procedure

  • gckearney
    G Kearney (@gckearney) reported

    @bt_uk was promised a call by a manager at 6pm re bt advisor conduct. On hold for 30mins have given up. Poor show BT after 7years it might have to be the end. A call please

  • WIEfanzine
    WIE 🏐📖 (@WIEfanzine) reported

    Watching the Canvey vs Boreham Wood game. Why has @btsport felt the need to add a sound bed of a small but overexcited crowd? It’s awful and plainly unnecessary. #FACup

  • Damowan91
    Damian Whiteley (@Damowan91) reported

    @bt_uk So we made the order, 2 days later the price dropped. I asked your live chat if I can have the offer price, they kindly informed me to phone the Value team and they placed a note on the order and they'll reduce it (screenshot it too) but they told they can't. Can you help on this

  • roastedcacti
    Dino (@roastedcacti) reported

    @bt_uk hello, Im on wifi and when tbis happens it appears as blue but shows up as no connection 🙃 but I will try that fix thing

  • garageowns
    Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • footycrazy13
    Footycrazy (@footycrazy13) reported

    @markhoundhine @bt_uk By are ****