BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 02/20/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Runcorn, Queensferry, Warrington, Winsford, Prenton, Chester, Birkenhead and Bromborough.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomNorthwich Phone
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomQueensferry Internet
United KingdomWarrington Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • StickyWalnut STICKY (@StickyWalnut) reported from Chester, England

    @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

  • kevdkev77 KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England

    @btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • peachy_80 Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SouthsideRacksi Lord of Chaol Ghleann ⚔️ (@SouthsideRacksi) reported

    Come on @btsport are gonna have to wait till you put the fights for free youtube before we can see them on your dog **** app ? If your gonna charge a premium for service, then offer a premium service. On top of the cheek of having to pay extra when the even is based on the UK

  • MikkaQPR Michael (@MikkaQPR) reported

    @btsportufc @btsport why is your coverage of the UFC so poor? Once again it’s Sunday morning and the event replays are not working on any apps. And BT box failed to record. Makes it impossible to watch before seeing the results. Sort it out, third event in a row this happened

  • GFPRETTYBOY Giulio F Milan (@GFPRETTYBOY) reported

    @btsportufc may I know why the UFC replay on @btsport never works as of late? You are ruining my Easter!

  • realnametaken32 chris (@realnametaken32) reported

    @btsport 26 seconds of fast forwarding and it crashes. 26 ******* seconds. The UFC app works fine. SORT YOUR ******* **** OUT. I’d ask for my money back but all I want is to watch the fights. 🖕

  • jobbycharlton JOBLINTON (@jobbycharlton) reported

    @btsport why can't I ever watch UFC replays on your dogshit platform? As soon as I try to skip any parts I get "this video is not working or not available in your region". Happened last time when I was trying to watch Edwards v Usman as well you frauds.

  • alexmiller94 Alex (@alexmiller94) reported

    @NikitaSaysStuff @btsport It happened on the last ufc as well pathetic paying money for something that doesn't work

  • grumpybrains John (@grumpybrains) reported

    @btsport @btsportufc who do I need to contact to formally complain about the service? It’s beyond ridiculous today. Please provide details.

  • Roidy69 Rory (@Roidy69) reported

    @btsport absolutely livid at how horrible your service is. I have not been able to watch last night's UFC replay due how shoddy your video player app is. Can't believe how inconsistent it is and how badly it performs. I will be looking for a refund for the weeks it is broken.

  • JakeOverland Jake Overland (NUFC) (@JakeOverland) reported

    @btsport your coverage of the UFC is terrible!! Everytime it’s a big card it comes up with a error VC019 and not just me other people I speak to have the same issues so it’s not my end!! Sort it out!!

  • gamigameszz GamiGames (@gamigameszz) reported

    @btsport @btsportufc I'd love to know why I should continue paying for your subscription when I can't watch the UFC fights in the morning. Every event its the same thing, a crashed app. Please get back to me with a solution!