BT (British Telecom) outages and service status in Helsby, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Helsby, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Apr 12, 3:13 PM GMT+1.
- Internet (71%)
- Phone (14%)
- Total Blackout (7%)
- TV (7%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Helsby, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Northwich, Runcorn, and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Chester
|
Internet | 2 days ago |
|
Chester
|
Phone | 10 days ago |
|
Birkenhead
|
Phone | 13 days ago |
|
Liverpool
|
Internet | 14 days ago |
|
Warrington
|
TV | 16 days ago |
|
Liverpool
|
Total Blackout | 22 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Jesus Pablo (@amijesuspablo) reported from Liverpool, EnglandMad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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BoundinForward (@BoundinForward) reported from Liverpool, England@btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.
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burnzcarping (@scouser_burnzy) reported from Roby, England@bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.
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This is me 🧶 (@Margymoo) reported from Birkenhead, England@bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have
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Dezzy (@Dezzy_Dezzy_80) reported from Liverpool, England@btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that 🤔 #ChampionsLeague #btsport #weirdo
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Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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K Champaneria (@KChampaneria1) reported from Rossett, Wales@VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.
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Jon H (@jonh64) reported from Garston, England@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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💫Carla 💫 (@CJW1986) reported from Northwich, England@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....
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Kevin Main (@KevMain) reported from Northwich, EnglandPerfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Gary Lister (@gaz_lister) reported from Moulton, England@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England@bt_uk Hello, nope still experiencing issues.
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Paul Smith 🦁 (@Smithy523) reported from Warrington, England@bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom
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John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
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Alridge Prior (@redams66) reported from Liverpool, England@DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻
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Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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mark williams (@markagamax) reported from Chester, England@bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!
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dylan (@dylanh7389) reported from Warrington, England@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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Matthew Burrow (@matt_burrow) reported from Frodsham, England@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Man Savings (@man_savings) reported@btbusinesscare Currently 2 hours and 13 minutes on the online chat. Now having to wait for another agent. It's shocking service @btbusinesscare
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Andrew Farrow (@Farrowmagic) reported@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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Zahid K (@zahidk) reported@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
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Asif Rana (@HounslowParking) reported@bt_uk Please can you tell me why your service is so useless? You've forced us to switch over from copper to fibre, but then you haven't made the actual switch and just thought its easier to charge us for both services. Your staff are utterly clueless and inept. #btareuseless
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Trainstation Fitness (@tsfitness2) reported@bt_uk I’ve just tried that generic phone number, after being passed on several times I finally got told that they are experiencing technical outage and to phone back.
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Phil Robinson (@phillyboy1962) reported@BTCare We are on holiday in Switzerland unable to neither make nor receive any mobile calls. BT is our mobile provider. We urgently need to phone insurance provider for healthcare. Please can you help? We cannot make any calls to the UK
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D&M Leigh and Son (@DMLeighandSon) reported@btbusinesscare It’s ok ,no problem,I’ve managed to sort it .Can get into account now on iPad .Thanks for your help
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Sian Rumble (@SianyRum) reported@btbusinesscare I am so disappointed with the lack of service I have received. We moved premises on 31/07/25 and to date still no broadband or landline. Disgusting, and you are still charging me monthly which should have been refunded. Your admin is disgraceful also.
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Rainbow Highlands (@Rainbow_Int) reported@btbusinesscare what does it take to get to speak to a person for business support. Can’t get online and report a fault but unable to speak to a person to get help. Shocking service 🤬🤬🤬
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Quinny (@Quinny306) reported@btbusinesscare now coming into the 3rd day with no business line internet access. No updates provided. Not great customer service at all - disappointing.