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BT (British Telecom)

BT (British Telecom) outages and service status in Helsby, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Helsby, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Northwich, Runcorn, Queensferry, and Winsford.

CityProblem TypeReport Time
Chester Phone 5 days ago
Birkenhead Phone 8 days ago
Liverpool Internet 9 days ago
Warrington TV 11 days ago
Liverpool Total Blackout 16 days ago
Liverpool Internet 18 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • SteveyAsp
    Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • StetheH
    Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • mb1984
    matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • psimpson13
    Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • Kjones1892
    Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • moshirisboys
    F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • StetheH
    Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • scouser_burnzy
    burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • Fireypop
    Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • scouser_burnzy
    burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • BeerGuzzler1878
    BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • scousenatalie
    scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • Pedder_YT
    Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • steve_goulden
    Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • othemightyi
    lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • Bumpydogo
    Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterDutton81
    Peter Dutton (@PeterDutton81) reported

    @bt_uk Internet is down in Hastings TN37 (again). It has been very slow and glitchy for a while now, which doesn't make working from home any easier. Any idea when it will be fixed?

  • WellingsMatt
    Matthew Wellings (@WellingsMatt) reported

    Looks like telephone scammers are using information @bt_uk are openly leaking about their customers to convince those customers that they work for @bt_uk. They use the "Forgotten your login details?" page to get information about the customer's email address.

  • melaniefarmer84
    Melanie Farmer (@melaniefarmer84) reported

    Update in the @btbusinesscare saga…firstly our broadband is back! However, despite an open complaint now running for THREE WEEKS we have still not received a telephone call from a manager, despite regular assurances we will get one. The compensation offer is also a joke!!

  • Tidey_
    Alex Tidey (@Tidey_) reported

    @STEM_Orkney @bt_uk @alanabanana116 The issue is their server is down so anything you do to the app won't make a difference. I rang the helpdesk and they said it would be fixed today so fingers crossed it is.

  • Sabbas0000
    S4884S (@Sabbas0000) reported

    @bt_uk No unfortunately, there is no know. Service outage, however, all the SIM cards on my account are having the same problem, calls cutting off after a few seconds of being connected, data going slow and unable to connect.

  • SCDave86
    Davide T 🇮🇹 (@SCDave86) reported

    @TamzinSwann @bt_uk Oh no, you went with BT. Good luck. Left them specifically because of their customer service, or lack thereof.

  • bolehillbilly
    ʙᴇɴ ᴄᴏᴛᴛᴇяɪʟʟ 💙 (@bolehillbilly) reported

    @SusanEveWhite @BTCare Check the “helpful” links they sent. 1) is obvious and why I asked them for help 2) is a link back to my tweet!

  • enidwager
    Samantha Wood (@enidwager) reported

    @bt_uk absolutely awful service for a new customer stay connected guarantee just a lie. Two hours on the phone and still no closer.

  • marshyboy91
    Benjamin Marsh (@marshyboy91) reported

    @drl @bt_uk Beware they’ll have you paying £20 a month more than new customers if you’re lucky enough to get a working service. Mines been off since an engineer came to upgrade me at 8am yesterday morning. Support is horrendous to get hold of

  • Lauranice544
    Laura Patrick (@Lauranice544) reported

    @NLIgbinedion @bt_uk I had a similar hack/hacked problem with my account until Hackwizards1 on Instagram helped me recovered my account