BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Prenton, Chester, Winsford, Warrington, Northwich, Birkenhead, Runcorn and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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Cashmere Sound
(@keenan_v) reported
from
Chester, England
Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing
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Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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JB - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
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Andy Murphy
(@andymurphy79) reported
from
Roby, England
@btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎
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STICKY
(@StickyWalnut) reported
from
Chester, England
@btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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Kellie Thomas
(@chuckles_xx) reported
from
Ellesmere Port, England
@MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts
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Dean Mackenzie
(@DeanMackenzie2) reported
from
Warrington, England
@JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Gill Nedelcu
(@gill_nedelcu) reported
from
Birkenhead, England
@bt_uk @btsport WTF load of rubbish!
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John Charles
(@Johncharlesart1) reported
from
Roby, England
Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide
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James Rowland
(@retired_replica) reported
from
Liverpool, England
Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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Lisa Jones
(@ljones1986) reported
from
Ellesmere Port, England
@bt_uk Is the worst Customer Service ever!
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chester, England
@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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KJD ⚽️1️⃣0️⃣0️⃣ Centurions
(@kevdkev77) reported
from
Lymm, England
@btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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Thomas Farrelly
(@cecilbumfluff83) reported
from
Liverpool, England
@Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Max Kinnings
(@maxkinnings) reported
@bt_uk Status update re: cancelled broadband by @bt_uk. Feeling quietly optimistic that after all the thousands of pounds I’ve spent with BT over the years as a supremely loyal customer, the company will move heaven and earth to connect my new line imminently.
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Abigail
(@xfxck_abix) reported
@bt_uk is there problems currently? Had no Internet since 12:30am on the 20th
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💜🔥 𝓗𝓮𝓵𝓵𝔃𝓑𝓮𝓵𝓵𝔃 🔥💜
(@HelenUpsher) reported
Why is the #spurs game not on tv - ffs it’s not on @SkySports or @btsport but it’s on #FiveLiveRadio who wants to poxy hear 👂🏼 it I wanna watch it with out looking for dodgy links that **** up my laptop 💻
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Adele Hartley
(@adele_hartley) reported
@BTCare why have you closed our complaint without confirming with us that the issue has been resolved? It hasn’t! Could it be a coincidence that we can cancel the contract ‘without charges’ if the issue isn’t resolved within 30 days? Why hasn’t anyone been in touch to check?
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Recepin Sag Kolu
(@Kazraa_) reported
@bt_uk I do not know how to message that, it brings me straight to DMing Bt_uk and it dosen't let me deliver my messages i need help asap
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Astronut
(@followthenut) reported
@bt_uk Hi... could you help please ... I've just got a new phone ( samsung a22 5g ) and I have a BT home hub ...but while I'm using the WiFi on my phone the WiFi keeps dropping out ...one minute it's connected but the next I'm getting the circle of death, any ideas ?
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j a x o n ✧
(@jaxon6661_) reported
Hey @bt_uk when I’m signing up to get your broadband package my apartment address comes up on your website but then when I click on it it says my address can’t be found / doesn’t exist? 🥲 please help!
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Will Currie
(@WillCurrie_) reported
@bt_uk Engineer called to say he would vist site and call me from there. No call and issue still unchanged. When the line snaps and 20 homes are without broadband how mad are they going to be knowing Openreach could have dealt with it before it was an issue. Saddened by the outcome TBH
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Life Is What You Make It
(@LifeIsWhatYou11) reported
@HelenUpsher @SkySports @btsport Maybe because there **** and realise nobody really wants to watch it.......🙊🙊🙊
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I_b_sally_b
(@Ibsallyb1) reported
@bt_uk #bt_uk broadband went down Friday 4 am and despite calls and resetting no one can come to me until Monday! Now fault says it will be fixed by 25th. I work from home will you compensate me for having to cancel work? £550 for the day