BT (British Telecom) outages and service status in Helsby, England

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Deeside, Prenton, Neston, Chester, Birkenhead, Warrington, and Widnes.

City	Problem Type	Report Time
Liverpool	Internet	1 day ago
Deeside	Internet	1 day ago
Liverpool	Internet	4 days ago
Liverpool	Internet	4 days ago
Liverpool	Internet	7 days ago
Prenton	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

• 
  Lisa Brown (@lisamarieb2010) reported 39 seconds ago from Runcorn, England

  @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

• 
  jo m b (@joanreece) reported 2 minutes ago from Liverpool, England

  Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

• 
  Jamie Grace (@JamieJew590) reported 3 minutes ago from Lymm, England

  @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

• 
  This is me 🧶 (@Margymoo) reported 6 minutes ago from Birkenhead, England

  @bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported 8 minutes ago from Liverpool, England

  @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

• 
  Lisa & Millie (@LisaHewitt67) reported 8 minutes ago from Ellesmere Port, England

  @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

• 
  Teresa (@_ladyfairfax) reported 11 minutes ago from Tarvin, England

  @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

• 
  Reg white (@Rockraj31) reported 17 minutes ago from Birkenhead, England

  @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

• 
  Mike Gibbons (@Gibbo28) reported 27 minutes ago from Prescot, England

  @WatchedToffee @btsport He truly is awful isn’t he.

• 
  Andy Leggott (@andyleg66) reported 36 minutes ago from Lymm, England

  We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

• 
  Kevin Main (@KevMain) reported 38 minutes ago from Northwich, England

  @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

• 
  Ste the H ⚽️🥊 (@StetheH) reported 40 minutes ago from Liverpool, England

  @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

• 
  Alan JG Butterworth🇨🇰 (@AljButterworth) reported 41 minutes ago from Birkenhead, England

  @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

• 
  Matthew Burrow (@matt_burrow) reported 42 minutes ago from Frodsham, England

  @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

• 
  Chief Mechanic (@jm0rr1s) reported 42 minutes ago from Northwich, England

  @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

• 
  Ged McCann (@GMcC74) reported 43 minutes ago from Widnes, England

  @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

• 
  Brilliant Tours (@brilliant_tours) reported 44 minutes ago from Liverpool, England

  @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

• 
  💫Carla 💫 (@CJW1986) reported 46 minutes ago from Northwich, England

  @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

• 
  Tony Hall-Turner (@TonyHT) reported 50 minutes ago from Bold Heath, England

  @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

• 
  Nigel Hay (@nigelhay) reported 54 minutes ago from Winsford, England

  @bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Apex Signs (@apex_signs1) reported 6 minutes ago

  @btbusinesscare I’ve just tried WhatsApp and the same issue. No response. Is there a phone number to actually speak to a human ??? 🤬🤷🏻. I’m being threatened with legal action over an account I closed months ago and I cannot speak to someone ??? Your robot doesn’t understand!! 😱😱

• 
  Trevor Chenery (@Krisp06) reported 11 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Literate Cynic (@LiterateCynic) reported 20 minutes ago

  Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!

• 
  John O'Connor (@thereal_JOC) reported 21 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  Archi (@ArchiToolkit) reported 21 minutes ago

  @bt_uk This issue is not specific to my account. It's a bug on your website.

• 
  Tracy Kydd (@injuredcyclist_) reported 23 minutes ago

  @bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that

• 
  AlecH (@Alec0475) reported 24 minutes ago

  @bt_uk Good afternoon. Am having problems with my router. Can you help please?

• 
  Rachel (@rachelleese84) reported 27 minutes ago

  @bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.

• 
  Kevin Flanagan (@KflanaganKevin) reported 29 minutes ago

  Now May 5th still no connection !! Despite endless calls and attempts to get help !’ @bt_uk cut off again transferred then told no information on their screen , started details again now cut off again as lines close at 6pm this is a business account !!! We don’t close at 6 !!

• 
  BARRY (@XBAZAER) reported 30 minutes ago

  @bt_uk been having non stop issues with your Internet an when i do Internet tests always comes back saying no issues was fond constantly lagging everyday