BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Bromborough, Runcorn, Neston, Northwich, Chester, Wallasey, Lymm, Queensferry, Warrington, Prenton and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Bromborough |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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Trevor P Malco
(@trevor_p_malco) reported
from
Wallasey, England
Steve McManaman is truly awful #btsport
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BoundinForward
(@BoundinForward) reported
from
Liverpool, England
@btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
@bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻
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jo m b
(@joanreece) reported
from
Liverpool, England
Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@bt_uk for the love of god, I’ve been trying to report a fault for days, I’m not paying for a service I don’t have
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Teresa
(@_ladyfairfax) reported
from
Tarvin, England
@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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Niccy Rich 🏴🇰🇳
(@NiccyRich) reported
from
Liverpool, England
@btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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Mike Kivi
(@mikekivi) reported
from
Garston, England
@bt_uk can you offer a better service for Broadband than Sky?
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Bateson
(@BatesonNicholas) reported
@bt_uk @KieHooper Yes. I had great satisfaction of canceling my bt broadband today with 14 days as it never worked from day 1. Have gone over to 3 mobile 5g which is only £10/month. Box came next day and just plus in
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Adele Hartley
(@adele_hartley) reported
from
York, England
@MartinSLewis we’ve had problems with our @bt_uk broadband since 16th April as in slow broadband speed and dropping connection. After at least 8 engineer visits (inc 2 no shows) we’re still in the same position. They won’t terminate our contract without fees!
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Mat Ong*
(@mattang) reported
the grass is not always greener. day 4 of @bt_uk internet and it’s died. trouble shooter when you login is a loop of the same question over and over. terrible experience so far. @virginmedia all is forgiven ps the box on the wall is literally screaming like an injured animal.
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greg cooper
(@Greg26cooper) reported
@bt_uk Doesn’t really matter what colour the hub lights are have a look at the amount of times it loses signal. On Sunday I was told it was a fault on the line a 803 or something like that, I constantly lose signal and at £90 a month I expect better service.
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Killian Donnelly
(@killiandonnelly) reported
@bt_uk incredibly rude agent came to my door offering info on switching. I said “no thank, I’m ok” to which he laughed in my face before scoffing as he walked off. I’ll be sticking with #virgin
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Shaun Taylor
(@wickwarwolf) reported
@CGary70 @SpeedwayGP @btsport It’s not Eurosport or BTsport that causes the problem, it’s speedway and where it sells itself to. Shortermism at its best
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London #GSBOUT
(@MrHammer10) reported
@bt_uk Shocking level of service. Was promised a separate business account at home but BT couldn't do this and now want a cancellation fee!!
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Shy Keenan
(@ShyKeenan) reported
@bt_uk ..I waited all week and they never came back to fix it :o( ythey said today (am) no one came ..this is not ok
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RedRoseRugby
(@RedRoseRFU) reported
@bt_uk @btsport JUST A HEADS UP. IVE BEEN CHARGED DOUBLE FOR BT SPORT FOR 18 MONTHS AS TOOK SKY PACKAGE AND DIDNT REALISE I HAD TO CANCEL BT MYSELF (MY BAD) HOWEVER HAVING ADVISED BT OF DOUBLE PAYMENT WITH BILLING PROOF, THEY'VE BINNED ME OFF. GREAT CUSTOMER CARE BT, KEEPING THE 100% OVERPAYMENT
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drrob
(@wookieeMD) reported
@bt_uk is broadband service down in fy5 region. Suddenly Internet went off, flashing purple light sat router since 8.30pm. Power off on done nothing.