BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Helsby, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Northwich, Runcorn, Queensferry, and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
 Chester
|
Phone | 2 days ago |
|
Birkenhead
|
Phone | 5 days ago |
|
Liverpool
|
Internet | 6 days ago |
|
Warrington
|
TV | 8 days ago |
|
Liverpool
|
Total Blackout | 14 days ago |
|
Liverpool
|
Internet | 16 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Rebecca π (@Miss_Boxy) reported from Chester, England@bt_uk weβve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?
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Amelia (@acmaerldiya) reported from Warrington, England@bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.
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Dezzy (@Dezzy_Dezzy_80) reported from Liverpool, England@btsportfootball can you do me a favor and ask Steve McManaman why the hell does he talk like sombodys put a mop up his arse ive never once in my life heard somebody from bootle sound like that π€ #ChampionsLeague #btsport #weirdo
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Lee π€π (@Crosby71) reported from Liverpool, EnglandI know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one
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Matt Lintill π (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England@bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...
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John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
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Gary Kilroy (@Gary_Kilroy) reported from Liverpool, EnglandHaving the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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K Champaneria (@KChampaneria1) reported from Rossett, Wales@VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.
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Name Cannot Be Blank (@bdpscouse) reported from Liverpool, England@Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.
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This is me π§Ά (@Margymoo) reported from Birkenhead, England@bt_uk My girl has had the text but still not working ?
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Thomas Booth (@tboothy) reported from Liverpool, England@davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport
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John Slater (@melonforecstasy) reported from Liverpool, England@bt_uk I live in Liverpool and broadband not working. Is there an outage problem?
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π«Carla π« (@CJW1986) reported from Northwich, England@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....
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clarkee. (@cl6rkee) reported from Prenton, EnglandAnd while Iβm moaning, @bt_uk broadband is dogshit. 10 years with @SkyUK and not one issue. 6 weeks of poor or no connection with BT since it was installed.
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James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales@bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!
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Reg white (@Rockraj31) reported from Birkenhead, England@bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm
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mark williams (@markagamax) reported from Chester, England@bt_uk hit by serious HARD SEARCH when just upgrading phone!never happened in 20 years lost chunk of points on my credit score complaints getting me no where no having to go to ombudsm for something so SIMPLE!
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π«Carla π« (@CJW1986) reported from Northwich, England@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Will93 (@TTVWill93) reported@bt_uk spoke to a advisor 2 days ago about a network issue on our line and a engineer would be out, yet when I check on my account there is no fault raised and no engineer has turned up
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Andy E (@andyes1984) reported@bt_uk Shocking service, no escalation of a complaint allowed as your at home, leaving my vulnerable parents unconnected since early January. Almost an hour on hold every time we call to be fobbed off, not happy!!
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Kay Hunt ππ (@Mnorthernmonkey) reported@bt_uk My mum is being totally messed about by your installation team! She had an engineer round Monday, he seems to have cancelled her order now and her old number doesn't work and neither does the broadband! She was supposed to move over to you on the 15th! She can't get help
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BritBox_UK (@BritBox_UK) reported@RealDuaneSmith @BTCare Did you manage to sort this with BT, Duane? Looping in @BritBoxHelpUK in case you need support. #BritBox
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πππ€π₯ πΉπ£π π ππ (@albi0naces) reported@bt_uk I have been trying to help my father in law with a home move and we keep getting an error saying to ring you which we have.. thereβs a block on the line and should have been sorted in 24 hours.. we are 4 days down the line and still no further along!!!!
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πRichard Slack (@xRichardSlack) reported@bt_uk Could you set up a system where a customer could press a specific key sequence immediately after hanging up on a call to report it as a scam call? Once I have picked up the phone, my day is already interrupted, I donβt want to then have to find a website to report it.
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Trieah (@Trieah1) reported@bt_uk Spent an hour on the phone with BT yesterday. I was assured that I will get a call today to get an update from the supplier (openreach). Unless I'm getting a ring after 5pm, I doubt I'll hear back. WILL BT EVER, PLEASE, FOLLOW UP ON YOUR ACTIONS? Oh, I mean your actual service.
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David Hopkins (@explainer_dave) reported@domjoly @bt_uk 1st world problems?
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Calvin (@CalvinXCI) reported@domjoly @bt_uk I had crazy fluctuating speeds for ages, ended up being a software problem with our fibre port in the box on the street! BT customer service is decent though tbf
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Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, EnglandI check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??