BT (British Telecom) outages and service status in Helsby, England

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, and Northwich.

City	Problem Type	Report Time
Liverpool	Internet	1 day ago
Liverpool	Phone	3 days ago
Liverpool	Internet	6 days ago
Liverpool	Wi-fi	12 days ago
Liverpool	Internet	13 days ago
Liverpool	Phone	18 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

• 
  burnzcarping (@scouser_burnzy) reported 5 minutes ago from Roby, England

  @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

• 
  John Slater (@melonforecstasy) reported 9 minutes ago from Liverpool, England

  @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

• 
  Paul Simpson (@psimpson13) reported 9 minutes ago from Northwich, England

  Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

• 
  clarkee. (@cl6rkee) reported 18 minutes ago from Prenton, England

  And while I’m moaning, @bt_uk broadband is dogshit. 10 years with @SkyUK and not one issue. 6 weeks of poor or no connection with BT since it was installed.

• 
  Lee 🖤💛 (@Crosby71) reported 19 minutes ago from Liverpool, England

  I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

• 
  Teresa (@_ladyfairfax) reported 20 minutes ago from Tarvin, England

  @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

• 
  Chris (@chriscol6765) reported 20 minutes ago from Garston, England

  @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

• 
  Pete Shaw (@Fireypop) reported 31 minutes ago from Garston, England

  @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

• 
  Stephen Grumpy (@steve_goulden) reported 34 minutes ago from Garston, England

  Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

• 
  Gary Lister (@gaz_lister) reported 36 minutes ago from Moulton, England

  @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

• 
  alan cartwright (@bencartwright69) reported 39 minutes ago from Helsby, England

  @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

• 
  Cheyvonne Bower (@femaledec) reported 41 minutes ago from Croft, England

  @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

• 
  Pete Shaw (@Fireypop) reported 42 minutes ago from Garston, England

  @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

• 
  Ed Manning (@Ed_Manning) reported 49 minutes ago from Birkenhead, England

  As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

• 
  Andy Leggott (@andyleg66) reported 50 minutes ago from Lymm, England

  @btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity

• 
  deborah (@DebMacc) reported 51 minutes ago from Prescot, England

  @ladylittler @bt_uk Have you got phone signal? X

• 
  James Crossley (@CLETUSVANDAM12) reported 54 minutes ago from Shotton, Wales

  @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

• 
  The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported 54 minutes ago from Chester, England

  . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

• 
  jo m b (@joanreece) reported 56 minutes ago from Liverpool, England

  Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

• 
  Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported 57 minutes ago from Liverpool, England

  @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 1 minute ago

  @BritishGas @HefinR @BTCare What authority do you have to act on customer service issues ? Answer that and maybe I’ll DM you.

• 
  Josh (@_JoshDenham) reported 6 minutes ago

  Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk

• 
  @CyberHusky (@PetecoleO) reported 6 minutes ago

  @bt_uk Given up waiting to discuss issue you have caused! Will remember this at contract renewal time.

• 
  Ed Thomson (@ThomsonEdwint) reported 7 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk We are waiting for Open Reach contractors to repair road surfaces after installing 1 service to a neighbouring property 🙈

• 
  Phillip Thompson (@Phillip16484278) reported 8 minutes ago

  @bt_uk I’ve been a BT customer for many years. It would appear you value new customers rather than retaining new ones. There’s a monthly difference of £5. Rather lose a customer I would think that you would match the price. Apparently not. Crazy business model.

• 
  Simon Caffrey (@caffrey_simon) reported 9 minutes ago

  @bt_uk fault is on the openreach copper network.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 10 minutes ago

  @Walesguy2 @bt_uk Mark, it's been a known issue for months.

• 
  huw (@jonsie) reported 13 minutes ago

  Messaging BT Customer Service over web chat is akin to NASA communicating with Voyager .... send a message, waiting ... waiting ... waiting @bt_uk

• 
  World of Wonder (@brazenchart) reported 18 minutes ago

  @bt_uk Ridiculous , 0330 123 4150 rings and then just cuts off. Switching due to being overcharged and slow network but cannot get hold of anyone.

• 
  Miss🐧Magellanic🐧 (@Magellanic80) reported 20 minutes ago

  Hi @bt_uk Need a bit of help please. I've been send 5 emergency backup line telephones, when I only need one. I'm regrestered as a vulnerable customer. How do I go about sending them back and stopping further deliveries. Thanks