BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Queensferry, Warrington, Liverpool, Winsford, Prenton, Chester, Northwich, Birkenhead, Runcorn and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Queensferry |
Internet | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Winsford |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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STICKY
(@StickyWalnut) reported
from
Chester, England
@btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap
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Kellie Thomas
(@chuckles_xx) reported
from
Ellesmere Port, England
@MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts
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Chris Peach
(@peachy_80) reported
from
Winsford, England
@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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Andy Murphy
(@andymurphy79) reported
from
Roby, England
@btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎
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Scott Davies
(@FinNoggin) reported
from
Moston, England
@bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this
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Phil Hamlett
(@hamlett_phil) reported
from
Birkenhead, England
@btsport HD channel on Sky Q not working but SD channel 867 is
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JB - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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John Charles
(@Johncharlesart1) reported
from
Roby, England
Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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Lisa Jones
(@ljones1986) reported
from
Ellesmere Port, England
@bt_uk Is the worst Customer Service ever!
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Cashmere Sound
(@keenan_v) reported
from
Chester, England
Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing
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KJD ⚽️1️⃣0️⃣0️⃣ Centurions
(@kevdkev77) reported
from
Lymm, England
@btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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Dean Mackenzie
(@DeanMackenzie2) reported
from
Warrington, England
@JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔
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In Motion (Medical) Clinics
(@InMotionClinics) reported
from
Chester, England
@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Smart
(@PhillSmart) reported
@bt_uk just cancelled my service, forgot to ask on the phone what am I to do with my spare boxes? Cheers
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Anthony W Hague
(@WarrenHagueF1) reported
@bt_uk No its fine it was a virgin issue with their Go app
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Matthew Marley👨🏻💻
(@matthewmarley) reported
@bt_uk I am working from home full time so need a boroadband connection. I have also lost all my other services such as Sky due to not having the phoneline. I need an engineer out here ASAP to fix this!
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explainingthesituation
(@explainingthes1) reported
@bt_uk @mitchy1878 At what point did Mitch ask you for help
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benjaminBizarro
(@cashinvest7) reported
@England @bt_uk @_DeclanRice You guys are trying to sell him, overhyped, he was terrible
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Ellie Mackay
(@EllieWorldwide) reported
@bt_uk @EE @SkyUK do you need a new customer? Looking for a new internet provider asap...
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Jackeh
(@MajorJackeh) reported
@GaChunYau Been using EE for broadband since I've been here. I get an extra 5gb of data on my contract with them as well as a few other benefits if I wanted (i.e. Btsport or apple music) I used talktalk before I moved and the customer support wasn't great... No idea on vodaphone/plusnet
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Jo Perry
(@Dancer_J0) reported
@bt_uk Nearly an hour now waiting for someone to answer your phones. How urgent has this got to get? I could have driven to Mom's in the time I've been waiting. Not good enough!! Please, can someone help me?? 🤬🤬😭😭
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Adam Southward 🔶🇪🇺
(@Adam_Southward) reported
Hi @bt_uk It's been ten days since I raised an issue with you and I've heard nothing back, other than an acknowledgement of the complaint, saying you're "looking into it" and will "contact me soon." As a long term customer of yours, is this really acceptable customer service?
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Georgia
(@Georgia10121) reported
@bt_uk when I text Fix it constantly says a BT engineer is coming out and then they dont show. Weve had multiple engineer visits. We'll be changing providers in the next 2 weeks.