BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Helsby, England
The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Chester, Northwich, Runcorn, Queensferry, and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 2 days ago |
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Internet | 3 days ago |
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TV | 5 days ago |
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Total Blackout | 11 days ago |
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Internet | 13 days ago |
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Internet | 13 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Sarah (@TeamSJDay) reported from Warrington, England@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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dylan (@dylanh7389) reported from Warrington, England@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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Ed Manning (@Ed_Manning) reported from Birkenhead, EnglandAs for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Lisa Jones (@ljones1986) reported from Ellesmere Port, England@bt_uk Is the worst Customer Service ever!
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JB - 🔴 (@AnfieldMan1996) reported from Liverpool, EnglandBy the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
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Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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andrew moss (@andrewmoss76) reported from Liverpool, England@virginmedia btsport 2 no signal missing the match here get it sorted
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Chris Peach (@peachy_80) reported from Winsford, England@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, EnglandHi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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Phil Hamlett (@hamlett_phil) reported from Birkenhead, England@btsport HD channel on Sky Q not working but SD channel 867 is
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Chief Mechanic (@jm0rr1s) reported from Northwich, England@DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.
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Darren Thomas (@DagsJT) reported from Warrington, England@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Scott Davies (@FinNoggin) reported from Moston, England@bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this
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Keith Jones (@Kjones1892) reported from Halewood, England@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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Sarah (@TeamSJDay) reported from Warrington, England@bt_uk There’s an open complaint now! Still no internet x
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Matt Jones (@mattjones41194) reported from Huntington, England@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
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Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Cheshire (@colonelmustard) reported@bt_uk Yes, after 50 mins on hold (that’s not a typo). However “systems are down” so no engineer could be booked. Still waiting for a call back this morning :(
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Bruce Mitchell (@highlandbruce) reported@bt_uk Your engineers have tried many many times, nothing wrong with the line etc... it’s just a rubbish service in rural highlands.
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Christopher Morant (@ItsMorant) reported@bt_uk @Hendon77 No i think the issue is them playing fifa
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Tim Dixon (@ItsTimDixon) reported@allanoldfield1 @bt_uk @ThomasDuecke Thanks!!! Sending another engineer round on Tuesday. Thursday's one did everything that could be done, but to tick a box, another one is coming. But the actual problem is 2miles away at the exchange! Neither great customer service, nor a great way to run a business!!!!
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Clare botterman (@clarebotterman) reported@bt_uk Yep, and I shall look forward to another 45 minute wait for the phone to be answered and a 45 min conversation to order what I had already ordered on the 8/12! Just what you need when you are moving house! Really disappointed at the level of service.
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Roseate Feline♦️🏴 (@Cat49Pink) reported@bt_uk No internet here in DD2 since yesterday... any idea when service might be restored?
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Laura Draper (@lcdraper) reported@bt_uk mobile signal issues?! Can someone help
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Donna Beamish (@DonnaBeamish) reportedStill problems with an open order . Posted back equipment, called Connections team 3 times, Spoke to Loyalty department 4 times. Broadband speed now significantly dropping making it impossible to watch TV. TBH the worst experience! Moving to Sky ASAP @BTCare
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Haz (@HazzWhite) reported@bt_uk Hi BT, any news on this problem you had with shipment of smart hubs? My order still says delayed placed back on 5th Dec?
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Hi I'm OneX (@OneXonline) reportedI love my Internet being with @bt_uk. Its only cut out like 7 times over the last two days, and there's no issues apparently. That's a quality service. #sarcastictweet #useless