BT (British Telecom) outages and service status in Helsby, England

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester, Northwich, Liverpool, Winsford, Deeside, Prenton, and Neston.

City	Problem Type	Report Time
Chester	Wi-fi	12 hours ago
Northwich	Phone	1 day ago
Chester	E-mail	3 days ago
Liverpool	E-mail	6 days ago
Winsford	E-mail	6 days ago
Liverpool	E-mail	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

• 
  Andy Leggott (@andyleg66) reported 49 seconds ago from Lymm, England

  @stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔

• 
  Cheyvonne Bower (@femaledec) reported 4 minutes ago from Croft, England

  My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

• 
  Chris (@chriscol6765) reported 6 minutes ago from Garston, England

  Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

• 
  Gary Lister (@gaz_lister) reported 9 minutes ago from Moulton, England

  @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

• 
  Paul (@Bumpydogo) reported 17 minutes ago from Liverpool, England

  TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

• 
  Teresa (@_ladyfairfax) reported 19 minutes ago from Tarvin, England

  @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

• 
  Cheyvonne Bower (@femaledec) reported 19 minutes ago from Croft, England

  @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

• 
  Amelia (@acmaerldiya) reported 21 minutes ago from Warrington, England

  @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

• 
  Steve Mc (@LeedsViking) reported 36 minutes ago from Warrington, England

  Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

• 
  Kelly 🐧🤘 (@purplepenguin81) reported 37 minutes ago from Chester, England

  Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing

• 
  Gary Kilroy (@Gary_Kilroy) reported 38 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Tony Hall-Turner (@TonyHT) reported 39 minutes ago from Bold Heath, England

  @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

• 
  burnzcarping (@scouser_burnzy) reported 48 minutes ago from Roby, England

  @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

• 
  Lee 🖤💛 (@Crosby71) reported 51 minutes ago from Liverpool, England

  I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

• 
  💫Carla 💫 (@CJW1986) reported 52 minutes ago from Northwich, England

  @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

• 
  James Crossley (@CLETUSVANDAM12) reported 52 minutes ago from Shotton, Wales

  @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

• 
  Cheyvonne Bower (@femaledec) reported 53 minutes ago from Croft, England

  Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

• 
  Stephen Grumpy (@steve_goulden) reported 54 minutes ago from Garston, England

  Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

• 
  James Goggin (@tasted_flight) reported 55 minutes ago from Northwich, England

  @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

• 
  Andi Jarvis (@andijarvis) reported 59 minutes ago from Liverpool, England

  Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ed Walsh (@Farmerwalsh) reported 3 minutes ago

  Getting better booked engineer did turn up Engineer visit to other 2 houses with issues. 3 hours on the phone @bt_uk so I can book another engineer visit for Monday just because of Poor Bt workmanship Best bit they closed the issue as the no visit

• 
  MFK (@Kelly316M) reported 5 minutes ago

  @BTGroup @bt_uk Come on #BT with your email service. You said it might not be back until tomorrow morning. NOT GOOD ENOUGH!!

• 
  Scott Game (@scottie_game) reported 5 minutes ago

  @bt_uk is there currently an issue with broadband in MK7 8HF?

• 
  Gavin 277 (@gavin277) reported 8 minutes ago

  @bt_uk Is there a fault on your network in the LE17 area as there is no broadband

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 9 minutes ago

  Well the @bt_uk saga continues! Emailed the ELC team on Friday about the issues, someone called first thing this morning and had escalated things with @WeAreOpenreach to have an engineer out this afternoon…. And surprise surprise, OpenReach failed to turn up again (3rd failure)

• 
  TINA MOORE (@Sassytrip88) reported 11 minutes ago

  @NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck

• 
  💫Adam👀 (@The_Change_666) reported 12 minutes ago

  @bt_uk Internet seems to be back on now, this is the 4th outage in 2 weeks! Something is going on!

• 
  DomJo (@DomusCaligari) reported 13 minutes ago

  @RichardLatto @bt_uk Ah, I'm glad it's not just me, here's hoping for a fix soon.

• 
  welshshez (@welshshez81) reported 14 minutes ago

  @bt_uk why am I still waiting for an adviser to help me via your chat option on website. It's been an hour and 10 minutes so far. A bit ridiculous don't you think?

• 
  Chris Pugh (@chpugh1) reported 17 minutes ago

  @bt_uk I’m having issues logging in to my BT emails, is there a fault