BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 02/01/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Chester, Winsford, Warrington, Northwich, Birkenhead, Runcorn, Bromborough and Neston.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomChester Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • cecilbumfluff83 Thomas Farrelly (@cecilbumfluff83) reported from Liverpool, England

    @Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal

  • StickyWalnut STICKY (@StickyWalnut) reported from Chester, England

    @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • kevdkev77 KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England

    @btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • peachy_80 Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonBardwell Simon Bardwell (@SimonBardwell) reported

    @BTCare not sure who was answering your calls yesterday but would love to inform you how rude she was. Horrendous attitude for a customer service worker.

  • paulgibbo67 Paul Gibney (@paulgibbo67) reported

    I know Robbie Savage talks **** but tonight he’s exceeding himself coz it’s absolute verbal diarrhoea he’s spouting out. #BTSport #FULMUN #PremierLeague

  • anthonysmithmcr Anthony Smith (@anthonysmithmcr) reported

    @BenIsOnTheRoof @ManCity @btsport Audible groan from him when a Villa attack broke down.

  • condee21 Condee (@condee21) reported

    @BTBusiness @btsport you need to sort out your services it’s awful 😡😡😡

  • Balabalaban2 Balabalaban🕙 (@Balabalaban2) reported

    Robbie Savage is an absolute prick Must be the worst pundit on TV Surely has the job to keep up the quota of wankers on the panel #btsport @btsport

  • LFCNHS LFCNHS (@LFCNHS) reported

    Walton chatting ****. Mings is blindsided, so how the hell is Rodri not gaining an advantage. Jesus, even the studio refs can't be objective. Cowards #btsport #MCIAVL

  • ajetshehu24 Ajet Shehu (@ajetshehu24) reported

    Robbie Savage forever chatting **** @btsport how many times have i told you i will cancel if you keep putting that donkey on my screen!

  • damoA8375 Damian Atkins ⚽️ (@damoA8375) reported

    That’s awful!!! Peter Walton trying to tell us that’s onside!! Absolute disgrace!! Offside by a mile #MCIAVL @btsportfootball @btsport the laws are so f***ed up

  • Brianengfixit Brian English (@Brianengfixit) reported

    @FansAgainstVAR_ Bad decision - unbelievable!! And Peter Walton on @btsport unintelligibly attempting to justify and defend it! Varmageddon!!

  • FionnHayes3 FPL_Berlin (@FionnHayes3) reported

    @btsportfootball @btsport have a word with them 2 commentators. Naming wrong players all game, called the penalty hit with “ferocious power” but it was tapped in the middle. Constantly misinformed, speaking tripe and terrible to listen to made it a tough watch!! #MCIAVL