BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 03/19/2026 09:40

March 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Warrington, Widnes, Wallasey, Birkenhead, Frodsham, Chester, Northwich, Runcorn, Queensferry, Winsford and Prenton.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • CLETUSVANDAM12 James Crossley (@CLETUSVANDAM12) reported from Shotton, Wales

    @bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!

  • nigelhay Nigel Hay (@nigelhay) reported from Winsford, England

    @bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • jakeadamson99 Jake Adamson (@jakeadamson99) reported from Ellesmere Port, England

    Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • b11oma billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • keithrumpire Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ANDREWBRUCE1962 Andie..... (@ANDREWBRUCE1962) reported

    Is it any wonder people are saying goodbye to @bt_uk such a pity to see them deteriorate poor service high charges . It’s a days work to talk to them .

  • jayCfraser Jay. (@jayCfraser) reported

    Also really absolutely **** to mute the tribute to his dad there @btsport @btsportufc for the big price this production is terrible.

  • edddawbz Edd Dawber (@edddawbz) reported

    I wish Too Good To Go Down was back on @btsport @WayneSBarton

  • DJXRAY77 DJ X-RAY (@DJXRAY77) reported

    I called out Martin Keown about 5 years back Terrible pundit 👎🏻 @btsportfootball @btsport

  • t_thxlxnge Tej Thalange 🕉 (@t_thxlxnge) reported

    Why does cromecast never work on btsport box office??? @btsport

  • CaravanMatters Caravan matters (@CaravanMatters) reported

    So before I shoot my self in the foot I’m currently with both @bt_uk and @virginmedia made the decision to get rid of virgin however I can’t lie their broadband has been great one gig1 service but part of me thinks I should stay stop BT however virgin CS shocking BT speed is 350

  • moonraker_13 Moonraker_13 (@moonraker_13) reported

    What the hell @btsport ! Watching a great ladies singles badminton match at the All England and you cut to an advert. We missed the end of the match. Unbelievably ****!

  • Who__me moi (@Who__me) reported

    Pay @btsport a small fortune every month, switch on the UFC and get looong adverts that anyone can pay them MORE money to watch live…. WTF am I paying for now then? 😡

  • ToxicAngel84 Nicki not Nikki  (@ToxicAngel84) reported

    Guys I need some advice regarding the bullies @bt_uk I had a contract with them that ran out, they persuaded me to keep them even though the broadband speed was very slow and very 💩 During the 30 days on my new contract I had to contact them loads of time regarding

  • sickpatton sick. (@sickpatton) reported

    another great example of biased agendas/opinions from DC, Bisping Jon Anik…done minimal research on the Casey and Maia, so constantly pushing Maia…******* awful to listen to @btsport just call the fight, no one cares about your advice or opinions #UFC286