BT (British Telecom) outages and service status in Helsby, England

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Neston, Liverpool, Chester, Birkenhead, Warrington, Widnes, and Frodsham.

City	Problem Type	Report Time
Neston	Internet	2 days ago
Liverpool	E-mail	4 days ago
Chester	Internet	7 days ago
Chester	Phone	15 days ago
Birkenhead	Phone	18 days ago
Liverpool	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

• 
  Rebecca 💙 (@Miss_Boxy) reported 4 minutes ago from Chester, England

  @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

• 
  Cheyvonne Bower (@femaledec) reported 8 minutes ago from Croft, England

  Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

• 
  burnzcarping (@scouser_burnzy) reported 10 minutes ago from Roby, England

  @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

• 
  Jesus Pablo (@amijesuspablo) reported 13 minutes ago from Liverpool, England

  Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

• 
  Ross is TheGuyWhoSaw (@theguywhosaw1) reported 14 minutes ago from Kelsall, England

  Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

• 
  Chief Mechanic (@jm0rr1s) reported 16 minutes ago from Northwich, England

  @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

• 
  Stephen Grumpy (@steve_goulden) reported 23 minutes ago from Garston, England

  Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

• 
  Thomas Booth (@tboothy) reported 25 minutes ago from Liverpool, England

  @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

• 
  Pat Wisedale (@Pat_Wisedale46) reported 26 minutes ago from Warrington, England

  @bt_uk Hello, nope still experiencing issues.

• 
  Name Cannot Be Blank (@bdpscouse) reported 26 minutes ago from Liverpool, England

  @Luke__W__ @btsport BT is a shocking company lad. Daily threats of losing your job if targets arnt met, no real support other than shouting team leaders and pushed to oversell to people who don't need it and can't afford it. Plus they would take your commission off you for anything.

• 
  Keith (@keithrumpire) reported 37 minutes ago from Chester, England

  @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

• 
  Gary Kilroy (@Gary_Kilroy) reported 37 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  dylan (@dylanh7389) reported 40 minutes ago from Warrington, England

  @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

• 
  lozza (@othemightyi) reported 47 minutes ago from Liverpool, England

  @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

• 
  K Champaneria (@KChampaneria1) reported 52 minutes ago from Rossett, Wales

  @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

• 
  Paul Simpson (@psimpson13) reported 52 minutes ago from Northwich, England

  Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

• 
  Jamie Grace (@JamieJew590) reported 55 minutes ago from Lymm, England

  @bt_uk Service is still running just the cables and poles damaged

• 
  Nigel Hay (@nigelhay) reported 55 minutes ago from Winsford, England

  @bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog

• 
  Mike Gibbons (@Gibbo28) reported 56 minutes ago from Prescot, England

  @WatchedToffee @btsport He truly is awful isn’t he.

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 60 minutes ago from Liverpool, England

  @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zahid K (@zahidk) reported 8 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  Zahid K (@zahidk) reported 10 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  Paul Dilger (@paulidilge) reported 11 minutes ago

  @bt_uk Accessed from another browser, 'something went wrong'. Site simply doesn't work and is not fit for purpose #useless

• 
  Aaron Bayley🇮🇹🇯🇲🇧🇧 (@iBayleybeats) reported 14 minutes ago

  @Physio_InABox @bt_uk @btbusinesscare If they haven't sorted it, I could probably help you out mate

• 
  John O'Connor (@thereal_JOC) reported 14 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  Bill Scott (@BillSco747) reported 16 minutes ago

  @KeoghsLaw @bt_uk @WeAreOpenreach BT invited me to take up fibre Broadband. Openreach damaged my property, this happened over a month ago and BT palmed me off to Openreach who palmed me off to Keoghs. None of them take responsibilty I am an OAP with Heart failure please help.

• 
  matt (@budge90msb) reported 16 minutes ago

  @StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since

• 
  Apex Signs (@apex_signs1) reported 21 minutes ago

  @btbusinesscare I’ve just tried WhatsApp and the same issue. No response. Is there a phone number to actually speak to a human ??? 🤬🤷🏻. I’m being threatened with legal action over an account I closed months ago and I cannot speak to someone ??? Your robot doesn’t understand!! 😱😱

• 
  Dr Craig Johnston (@DrCEJohnston) reported 27 minutes ago

  @bt_uk just moved in to a property which you assured us had broadband - it doesn't. An engineer can't come out until the 7th. So, a week with no Internet or TV. Complaint incoming

• 
  Richard (@iceman500000) reported 29 minutes ago

  @btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home