BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Helsby, England
The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Chester, Northwich, Runcorn, Queensferry, and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead
|
Phone | 23 hours ago |
|
Liverpool
|
Internet | 2 days ago |
|
Warrington
|
TV | 4 days ago |
|
Liverpool
|
Total Blackout | 10 days ago |
|
Liverpool
|
Internet | 12 days ago |
|
Liverpool
|
Internet | 12 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Andy Leggott (@andyleg66) reported from Lymm, England@btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity
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Andy B 💙 (@m7leicauser) reported from Comberbach, EnglandNow had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Paul Smith 🦁 (@Smithy523) reported from Warrington, England@bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom
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Matthew Burrow (@matt_burrow) reported from Frodsham, England@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
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Jesus Pablo (@amijesuspablo) reported from Liverpool, England@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
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Brilliant Tours (@brilliant_tours) reported from Liverpool, England@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Dianne Coughlin (@ChickiD) reported from Birkenhead, EnglandWhy are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
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Chris (@chriscol6765) reported from Garston, EnglandHey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Jake Adamson (@jakeadamson99) reported from Ellesmere Port, EnglandJust let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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Andy Leggott (@andyleg66) reported from Lymm, England@stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔
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sarahbirdsey (@sarahbirdsey) reported from Moulton, England@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Andy Leggott (@andyleg66) reported from Lymm, EnglandWhy's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity
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Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
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Jesus Pablo (@amijesuspablo) reported from Liverpool, EnglandMad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Nigel Hay (@nigelhay) reported from Winsford, England@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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Gary Lister (@gaz_lister) reported from Moulton, England@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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Mike Gibbons (@Gibbo28) reported from Prescot, England@WatchedToffee @btsport He truly is awful isn’t he.
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alan cartwright (@bencartwright69) reported from Helsby, England@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Al Gibson (@alexgib5on) reported@btsport problem with btsport3?
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Paul W (@pilsonwilson) reported@Switchy83 @btsport Same issue here. @btsportfootball
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Nax (@SKNAX81) reported@Switchy83 @btsport Same mate. Switched it off and on again didn't fix it
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Shahed Ali (@_ShahedAli) reported@bt_uk Can they call me immediately as I am left without a line and when I’m calling customer service it’s cutting me off? Is your business line down?
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aaron (@aaronmjenks) reported@bt_uk Honestly it’s a joke for a communication company bt are the worst company I’ve ever had to deal with . I get fobbed off every time I ring now 12months is just a joke.
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Michael Elias (@1968Pixie) reportedWhy do @btsport pander to that crap rendition from that lot. Not a patch on @CelticFC singing it. Betting the atmosphere dies off soon as game kicks off
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John (@John36621762) reported@bt_uk This is bollocks.. I am an elderly, disabled customer of BT. I use my own equipment, and said so before joining, meaning I can not use digital voice. BT have cut my landline off, and refuse to reinstate it. They do not care, and are sending a deadlock letter for the Ombudsman
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Joe (@Thegingerkidz) reported**** off @btsport really !?!?!?!?! The biggest turn coat bastard in football is on the game tonight. you really struggling that much you had to bring ****** Kenny Miller, I'll tune back in at 8pm again when the game starts man is a stain on society
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Matt Moss (@Mosside3554) reported@bt_uk Promised a phone call this evening - never happened. Still no internet or phone line.......
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Chris W (@ChrisInSilk) reported@O2 Your network in Manchester city centre is SO bad even your network checker app won’t work. I had to connect to @bt_uk WiFi to use the O2 network checker app, which is the only advice you’ve given. I want to cancel my contract for failure to provide the service I pay for.