BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Chester, Northwich, Runcorn, Queensferry, and Winsford.

City	Problem Type	Report Time
Birkenhead	Phone	2 days ago
Liverpool	Internet	3 days ago
Warrington	TV	5 days ago
Liverpool	Total Blackout	11 days ago
Liverpool	Internet	13 days ago
Liverpool	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

• 
  Lisa & Millie (@LisaHewitt67) reported 2 minutes ago from Ellesmere Port, England

  @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

• 
  Sarah (@TeamSJDay) reported 7 minutes ago from Warrington, England

  @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

• 
  dylan (@dylanh7389) reported 8 minutes ago from Warrington, England

  @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

• 
  Ed Manning (@Ed_Manning) reported 9 minutes ago from Birkenhead, England

  As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

• 
  Lisa Jones (@ljones1986) reported 11 minutes ago from Ellesmere Port, England

  @bt_uk Is the worst Customer Service ever!

• 
  JB - 🔴 (@AnfieldMan1996) reported 13 minutes ago from Liverpool, England

  By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

• 
  Lisa & Millie (@LisaHewitt67) reported 14 minutes ago from Ellesmere Port, England

  @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

• 
  andrew moss (@andrewmoss76) reported 15 minutes ago from Liverpool, England

  @virginmedia btsport 2 no signal missing the match here get it sorted

• 
  Chris Peach (@peachy_80) reported 16 minutes ago from Winsford, England

  @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

• 
  In Motion (Medical) Clinics (@InMotionClinics) reported 20 minutes ago from Chester, England

  @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

• 
  Jay B - 🔴 (@AnfieldMan1996) reported 27 minutes ago from Liverpool, England

  Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

• 
  Phil Hamlett (@hamlett_phil) reported 34 minutes ago from Birkenhead, England

  @btsport HD channel on Sky Q not working but SD channel 867 is

• 
  Chief Mechanic (@jm0rr1s) reported 37 minutes ago from Northwich, England

  @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

• 
  Darren Thomas (@DagsJT) reported 42 minutes ago from Warrington, England

  @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

• 
  Scott Davies (@FinNoggin) reported 44 minutes ago from Moston, England

  @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

• 
  Keith Jones (@Kjones1892) reported 46 minutes ago from Halewood, England

  @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

• 
  Sarah (@TeamSJDay) reported 47 minutes ago from Warrington, England

  @bt_uk There’s an open complaint now! Still no internet x

• 
  Matt Jones (@mattjones41194) reported 50 minutes ago from Huntington, England

  @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

• 
  Alan JG Butterworth🇨🇰 (@AljButterworth) reported 51 minutes ago from Birkenhead, England

  @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

• 
  Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported 58 minutes ago from Liverpool, England

  @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Cheshire (@colonelmustard) reported 6 minutes ago

  @bt_uk Yes, after 50 mins on hold (that’s not a typo). However “systems are down” so no engineer could be booked. Still waiting for a call back this morning :(

• 
  Bruce Mitchell (@highlandbruce) reported 11 minutes ago

  @bt_uk Your engineers have tried many many times, nothing wrong with the line etc... it’s just a rubbish service in rural highlands.

• 
  Christopher Morant (@ItsMorant) reported 12 minutes ago

  @bt_uk @Hendon77 No i think the issue is them playing fifa

• 
  Tim Dixon (@ItsTimDixon) reported 13 minutes ago

  @allanoldfield1 @bt_uk @ThomasDuecke Thanks!!! Sending another engineer round on Tuesday. Thursday's one did everything that could be done, but to tick a box, another one is coming. But the actual problem is 2miles away at the exchange! Neither great customer service, nor a great way to run a business!!!!

• 
  Clare botterman (@clarebotterman) reported 17 minutes ago

  @bt_uk Yep, and I shall look forward to another 45 minute wait for the phone to be answered and a 45 min conversation to order what I had already ordered on the 8/12! Just what you need when you are moving house! Really disappointed at the level of service.

• 
  Roseate Feline♦️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Cat49Pink) reported 18 minutes ago

  @bt_uk No internet here in DD2 since yesterday... any idea when service might be restored?

• 
  Laura Draper (@lcdraper) reported 24 minutes ago

  @bt_uk mobile signal issues?! Can someone help

• 
  Donna Beamish (@DonnaBeamish) reported 24 minutes ago

  Still problems with an open order . Posted back equipment, called Connections team 3 times, Spoke to Loyalty department 4 times. Broadband speed now significantly dropping making it impossible to watch TV. TBH the worst experience! Moving to Sky ASAP @BTCare

• 
  Haz (@HazzWhite) reported 24 minutes ago

  @bt_uk Hi BT, any news on this problem you had with shipment of smart hubs? My order still says delayed placed back on 5th Dec?

• 
  Hi I'm OneX (@OneXonline) reported 33 minutes ago

  I love my Internet being with @bt_uk. Its only cut out like 7 times over the last two days, and there's no issues apparently. That's a quality service. #sarcastictweet #useless