BT (British Telecom) outages and service status in Helsby, England

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Helsby, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Deeside, Prenton, Neston, Chester, Birkenhead, and Warrington.

City	Problem Type	Report Time
Liverpool	Internet	4 days ago
Liverpool	E-mail	5 days ago
Liverpool	Internet	5 days ago
Liverpool	Internet	8 days ago
Liverpool	Internet	9 days ago
Deeside	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

• 
  burnzcarping (@scouser_burnzy) reported 46 seconds ago from Roby, England

  @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

• 
  Jamie Grace (@JamieJew590) reported 1 minute ago from Lymm, England

  @bt_uk Service is still running just the cables and poles damaged

• 
  Stephen Grumpy (@steve_goulden) reported 3 minutes ago from Garston, England

  Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

• 
  clarkee. (@cl6rkee) reported 3 minutes ago from Prenton, England

  And while I’m moaning, @bt_uk broadband is dogshit. 10 years with @SkyUK and not one issue. 6 weeks of poor or no connection with BT since it was installed.

• 
  Chris (@chriscol6765) reported 6 minutes ago from Garston, England

  @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

• 
  Ed Manning (@Ed_Manning) reported 8 minutes ago from Birkenhead, England

  As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

• 
  Lee 🖤💛 (@Crosby71) reported 10 minutes ago from Liverpool, England

  I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

• 
  Liz (@LizWoodbridge) reported 12 minutes ago from Chester, England

  @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

• 
  Kevin Main (@KevMain) reported 16 minutes ago from Northwich, England

  Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

• 
  Jake Adamson (@jakeadamson99) reported 17 minutes ago from Ellesmere Port, England

  Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

• 
  Gfunk_in3D (@Gfunk_in3D) reported 20 minutes ago from Runcorn, England

  @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

• 
  Andy Leggott (@andyleg66) reported 28 minutes ago from Lymm, England

  We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

• 
  W (@tweetJumpy) reported 36 minutes ago from Birkenhead, England

  @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

• 
  Brilliant Tours (@brilliant_tours) reported 45 minutes ago from Liverpool, England

  @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

• 
  Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported 46 minutes ago from Liverpool, England

  @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

• 
  matthew bradley (@mb1984) reported 46 minutes ago from Roby, England

  @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

• 
  James Goggin (@tasted_flight) reported 55 minutes ago from Northwich, England

  @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

• 
  Matthew Burrow (@matt_burrow) reported 57 minutes ago from Frodsham, England

  @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

• 
  Lisa & Millie (@LisaHewitt67) reported 57 minutes ago from Ellesmere Port, England

  @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

• 
  Jamie Dixon (@redwitterer) reported 59 minutes ago from Birkenhead, England

  @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stockport871 (@stockport871) reported 4 minutes ago

  @bt_uk Hello, yesterday I highlighted I needed some extra support and the reasons why are on my account. I had a message to direct message you and you’d get back to me but you haven’t, any chance of hearing anything back? I’m now 8 days over the promised call back from a serious issue.

• 
  Trevor Chenery (@Krisp06) reported 6 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Brian McBride (@brian_mcbride1) reported 7 minutes ago

  @bt_uk @simboman The BT Guides are telling me that this problem, logging into account, is a known issue and @BT_UK are working to resolve it. I note Allison Kirkby is going to retrieve the battered BT brand. Good luck Allison.

• 
  Larissa Collins🇱🇹🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CollinsLarissa) reported 13 minutes ago

  @bt_uk So you’re making an upgrade I never asked for and it’s still cost me over an hour on the phone because you can’t get your appointments in the right order. I don’t care about your rigid systems - I’m the customer. I care even less that ‘AI did it’ - you trained it.

• 
  Ann Merrigan (@MerriganAnn) reported 14 minutes ago

  @bt_uk Phoned to cancel BT TVpackage, had ONE box since 2018. Guy said to send back TWO! I explained I don’t have two, he said I was complicating things and to phone when I get the pack to return them. Your website says it doesn’t need returned as had it since 2018???? Clarify??

• 
  Mo B (@M300bt3) reported 16 minutes ago

  @palmersears @bt_uk I have the same issue, on going for several weeks. When will this be resolved. Can't see bills or any products, requested a paper bill over a week ago and still haven't received that either. @bt_uk

• 
  Sam R (@maz558) reported 17 minutes ago

  @bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!

• 
  markdann. (@mrkdnnx) reported 19 minutes ago

  @bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!

• 
  Stockport871 (@stockport871) reported 22 minutes ago

  @bt_uk Been over 7 days since team manager Dan promised me a same day call back due to multiple huge errors on your part, any idea what’s happening?

• 
  Graeme Davis (@GraemeDavis) reported 25 minutes ago

  @bt_uk That doesn’t work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?