BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wallasey, Warrington, Widnes, Birkenhead, Frodsham, Chester, Northwich, Runcorn, Queensferry, Winsford and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wallasey |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Stephen Grumpy
(@steve_goulden) reported
from
Garston, England
Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
@bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste
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Jamie Dixon
(@redwitterer) reported
from
Birkenhead, England
@bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.
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Michelle Daltry
(@MichelleDaltry) reported
from
Birkenhead, England
@btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca
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Paul Simpson
(@psimpson13) reported
from
Northwich, England
Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
**** @bt_uk off people. Rob you blind.
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ciara xox
(@ciarafoy3) reported
@bt_uk I lag and get terrible ping when playing games I also only get 2 bars on my phone.
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Malcolm Knight
(@BonkersBexley) reported
@bt_uk Telephone by BT. Internet by small business provider over a managed Cisco router. Something has disturbed the internal wiring but BT stuff all working OK. Off to fix it with all the test gear, fittings and cable now. Thank you. Together we fixed it. But Openreach broke it. :)
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Simon Gozzard
(@sgozzard) reported
@jamespriceglos @bt_uk Cheers. Hope they give you a refund for doing their customer service for them too! Thanks.
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John Charles-Jones
(@woodboroughpark) reported
@Longwool @WeAreOpenreach @bt_uk Yes I believe they are. There has to be a commercial opportunity like no other for a commercial competitor to rise up out of the shadows, where customer service is forefront
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Alexey
(@resoai) reported
Funny how @bt_uk HomeHub 5 has a setting to switch off WiFi Radio which only stops broadcasting your SSID and keeps broadcasting their own BT Wifi/FON SSID. What the actual f*ck? Using any third party router causes connection drops and slows down connection by 3mbps. #bthomehub
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Rebirth of Cool Blogger
(@Mobytanner) reported
@bt_uk is there a twitter for BT Help on WiFi discs? I'm existing customer and have a technical question regarding devices connecting to the discs. Thanks.
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Carl Boswell
(@carlbos) reported
@bt_uk It’s still a huge percentage. Public sector salaries don’t go up by anywhere near that if at all. Us NHS workers are already in pay poverty and that sends us even deeper into it. Talk about kicking a country when it’s down. #disgusting
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Peter
(@petegiro) reported
@bt_uk got a home move order on with you at moment. its been a catalogue of problems which I can’t progress via the contacts I have had with your team. In brief 8 weeks lead time to install, incorrect pricing , hub sent to wrong address I have no mobile signal, no internet, etc
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Ak Goyal
(@Ak_Dark_Lord) reported
@bt_uk i bought the whole home wifi mini which claims to support upto 867mbps download speeds whereas mine doesn't go above 150mbps, my broadband supports 350mbps. What is going on?
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Michael Morgan
(@MichaelMorgan10) reported
@bt_uk what is the point of sending me a ‘Brilliant Broadband Brilliant Proce’ flyer in the post only for me to ring up and be told I don’t qualify as I’m an existing customer ?? What a waste of postage costs !