BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Helsby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Helsby, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Birkenhead, Liverpool, Warrington, Widnes, Frodsham, Northwich, Runcorn, Queensferry, and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
 Chester
|
Phone | 3 days ago |
|
Birkenhead
|
Phone | 6 days ago |
|
Liverpool
|
Internet | 7 days ago |
|
Warrington
|
TV | 10 days ago |
|
Liverpool
|
Total Blackout | 15 days ago |
|
Liverpool
|
Internet | 17 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England@MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts
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Sarah (@TeamSJDay) reported from Warrington, England@bt_uk There’s an open complaint now! Still no internet x
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In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England@bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063
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John Charles (@Johncharlesart1) reported from Roby, EnglandAlmost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide
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Lisa Jones (@ljones1986) reported from Ellesmere Port, England@bt_uk Is the worst Customer Service ever!
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Phil Hamlett (@hamlett_phil) reported from Birkenhead, England@btsport HD channel on Sky Q not working but SD channel 867 is
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STICKY (@StickyWalnut) reported from Chester, England@btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap
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Chris Peach (@peachy_80) reported from Winsford, England@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.
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Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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JB - 🔴 (@AnfieldMan1996) reported from Liverpool, EnglandBy the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport
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Sarah (@TeamSJDay) reported from Warrington, England@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Darren Thomas (@DagsJT) reported from Warrington, England@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Scott Davies (@FinNoggin) reported from Moston, England@bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this
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Andy Murphy (@andymurphy79) reported from Roby, England@btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎
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andrew moss (@andrewmoss76) reported from Liverpool, England@virginmedia btsport 2 no signal missing the match here get it sorted
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Keith Jones (@Kjones1892) reported from Halewood, England@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, EnglandHi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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Kenno1805 (@BraggKenny) reported from Sandycroft, Wales@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Cashmere Sound (@keenan_v) reported from Chester, EnglandGet onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing
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Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England@JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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i Trader Invest (@iTraderInvest) reported@bt_uk BT look at your bloody personal messages! I’ve been on hold for over 30 minutes of my life that I won’t get back! For a communication company your a joke. I need to cancel my appointment on Monday DM me know as won’t call you again, time is to precious to waste on you.
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Linda Sgoluppi 🕷 (@Linda_Sgoluppi) reported@MrRobertBob1 @bt_uk Getting concerned about Gmail as they sent email to say things are changing. I'm never sure it isn't a scam so don't do anything. Might be my Gmail will stop working too!
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David Meurig Rees (@ycymrocymraeg) reported@bt_uk Unable to login to my BT account, service unavailable, try again later. Any suggestions?
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John Chadwick (@chadSTERjohn) reported@bt_uk I need some help with my account can’t get through to anyone by phone
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Jennie Bloomfield (@Jbloomfield25) reported@bt_uk praise due to Stacey in the billing department. Just finished a call and hopefully she has resolved a long standing issue. Great customer service skills and a credit to your team
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Jemma Woodhouse 💋 (@Jemzielou) reported@bt_uk is there an issue with your website today???
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Rev Scott (@revsw) reported@HebdenDown @bt_uk @Ofcom Disgusting. If you ran your business like that, you’d soon be out of business. If I vicar-ed like that, the Bishop would be wanting a word. The truth is, these people get away with this sorting of thing because they can. Words fail me.
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Matt (@mattsaunders89) reported8 days now without @bt_uk broadband! 30 minute queue when calling to speak to customer services! Really poor service!
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@Binmore (@ginabinmore) reported@bt_uk my daughter and family's BT TV box has broken and you say you can't get an engineer there until the 28th, leaving them without a service over Christmas, making a bad year even worse, this is shocking,
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Rob K (@RobK41777792) reported@bt_uk internet not working all morning, only had it installed last month. Please help, how am I supposed to work?