BT (British Telecom)

BT (British Telecom) Outage Report in Helsby, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helsby, Cheshire West and Chester, England 12/21/2025 06:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Runcorn, Neston, Northwich, Chester, Wallasey, Lymm, Queensferry, Warrington, Prenton and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomRuncorn Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomNeston Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • _ladyfairfax Teresa (@_ladyfairfax) reported from Tarvin, England

    @btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • trevor_p_malco Trevor P Malco (@trevor_p_malco) reported from Wallasey, England

    Steve McManaman is truly awful #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MadMaxCronicles Chelsea FC ⭐️⭐️ (@MadMaxCronicles) reported

    Listening to Potter I can’t help but get the feeling he’s not enjoying the challenge. Two times being asked by @btsport pundits he looked at Cahill & Cole & said “you would know better than me at the big clubs”. Can’t help but feel he’s out of his depth.

  • DavidFinnan2 David Finnan (@DavidFinnan2) reported

    @btsport if Peter Walton found his wife in bed with another man he would think of a excuse for him being there terrible pundit

  • matthewteller Matthew Teller (@matthewteller) reported

    @bt_uk hello, am I right you’re having broadband outages today in OX16? Our fibre suddenly dropped an hour ago. Wifi in the house is fine, the hub is fine. The problem is upstream, and I’m seeing user reports of outages today in our area OX16. Any idea what’s up?

  • vaughanje101 Vaughanje101 (@vaughanje101) reported

    Oh ffs @btsport why oh why do you have that annoying Lucy Ward as co-commentator? She talks utter crap, irrelevant or obvious garbage. Darren Fletcher keeps asking for her opinion as he wants rid of her by emphasising her stupidity.#FULCHE

  • CFC_REC REC (@CFC_REC) reported

    @Itz_Manny01 @CFCPys @btsport I never abused him. He came with 100# every game which is what I expect.

  • dylan_ewart PapaaDylan (@dylan_ewart) reported

    This camera angle is ****. @btsport

  • Kokori Katja Obring (@Kokori) reported

    @bt_uk Today I had an engineer scheduled to connect my internet. They didn't show up, and your support can't get me a new date until the 25. January. Is that really the best you can do???

  • car559 Caroline (@car559) reported

    @VKWoodbridge @bt_uk Unacceptable. Anyone who has to go beyond changing an address will know it's crap!

  • salfordLFC71 Anthony Hughes (@salfordLFC71) reported

    @bt_uk Slow broadband AND the digital phones are down but according to @bt_uk I'm getting all services. Absolute joke. Stay well clear because customer service is this kind of useless tweet helpline nothing more, and you will have problems once you've signed up

  • josh_engleman Josh Engleman (@josh_engleman) reported

    @bt_uk having trouble with my BT TV box and the recordings. I’ve been on hold twice and each time after 15 mins the call has ended, not by me. How can I get through to someone?