BT (British Telecom)

BT (British Telecom) Outage Report in Bold Heath, St. Helens, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bold Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bold Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bold Heath, St. Helens, England 10/25/2025 02:45

October 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bold Heath, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, St Helens, Warrington, Skelmersdale, Wigan, Runcorn and Newton-le-Willows.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bold Heath, England

Latest outage, problems and issue reports in Bold Heath and nearby locations:

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mikecavaye Mike Cavaye (@mikecavaye) reported

    @bt_uk we’ve been having issues in the village with your Full Fibre service across multiple houses. Your engineers look but don’t resolve - can you recognise there’s a collective issue please - 🚨 we have had at least 22 outages of over an hour since august 😱 #StroudVillage

  • OliB10 OliB (@OliB10) reported

    @btsport And now after being on hold for 30 mins they simply hang up on me. Absolute disgrace for a supposedly legit company. I am now going to cancel all my other BT products just to make a point.

  • ndrewtjames Andrew Thomas James (@ndrewtjames) reported

    @bt_uk I literally just sent you a screenshot of this help page. It doesn’t help. The only way I can return equipment is with a return bag, which I didn’t receive and can’t request a replacement as I don’t have the option in myBT that this help page claims.

  • ArjNaik Arj Naik (@ArjNaik) reported

    @bt_uk hi my internet has cut off since this morning, I'm on full fibre and I need to get It working asap, can you help?

  • TWIDSTA Gamer Twid (@TWIDSTA) reported

    @Joel1468 @bt_uk That number is crap you either get automated stuff or it just hangs up the phone

  • edward036 Duncan Smith (@edward036) reported

    @bt_uk @virginmedia Do you advertise on national tv that your service is unreliable?!?

  • ppaigeyx P (@ppaigeyx) reported

    @ChloFlem_ @bt_uk What ******** 😭 evidently they are a bunch of absolute idiots

  • SketchLisa Lisa Harding (@SketchLisa) reported

    @bt_uk I got a friend to fix it for me. Needless to say I’m less than impressed with BT. When contract is up I’ll move elsewhere

  • DeeLovesCakes Dee Sharpe (@DeeLovesCakes) reported

    @bt_uk please help! We've no internet since last night and your website is saying we may not till Wednesday!! What's happened? This is the second time in a week...

  • edward036 Duncan Smith (@edward036) reported

    @bt_uk Is BT broadband that unreliable that it has had to team up with EE to use cellular data when it goes down? Shocking!!!!