BT (British Telecom)

BT (British Telecom) Outage Report in Bold Heath, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bold Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bold Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bold Heath, St. Helens, England 12/04/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bold Heath, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Wigan, Lymm, Skelmersdale, Warrington, Widnes and St Helens.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomNorthwich Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Bold Heath, England

Latest outage, problems and issue reports in Bold Heath and nearby locations:

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    @stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔

  • bencartwright69 alan cartwright (@bencartwright69) reported from Helsby, England

    @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • m7leicauser Andy B 💙 (@m7leicauser) reported from Comberbach, England

    Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

  • c_pitchford Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

  • matt_burrow Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • Smithy523 Paul Smith 🦁 (@Smithy523) reported from Warrington, England

    @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    @btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • timfernando Tim Fernando (@timfernando) reported

    @bt_uk I was promised a call back from a manager between 12 and 1pm. Still nothing. What’s going on @bt_uk aren’t I paying extra for your “Halo” support?

  • jamesbanks James Banks (@jamesbanks) reported

    Loss of service on the broadband open reach modem. Just in time for Christmas. @bt_uk

  • ShbCounsellor Community.Counsellor (@ShbCounsellor) reported

    @bt_uk I have used this link, still you haven’t messaged me to sort this issue out ???

  • ClaphamPingu David Joseph Brady (@ClaphamPingu) reported

    @bt_uk hey guys, my ol' man's BT Broadband and digital services appear to be down in the SW12 area. Are there any problems we should be aware of? He's elderly and can get a bit panicky

  • hazedesun Hazedesunna (@hazedesun) reported

    @bt_uk Task 1 doesn't work well on phone at all - once you put down the first piece of the toy, you are not able to drag anything else and have to quit

  • Blooms_Ghost Jeffrey Stringer (@Blooms_Ghost) reported

    ..saying it had been resolved. The targeted fix date had been 23/12. A new fault was opened immediately after with a new date of 24/12. (Sneaky.) So I rang back. This time a get a Geordie who tells me the fault is "stuck" between @bt_uk and @OpenreachHelp. 3/11

  • AntonMFC Andy Taylor-Jones (@AntonMFC) reported

    @bt_uk Firstly a big Thank-you to Laura (Enniskillen) who has tried very hard to sort our problem. Unfortunately still no Internet, since 1st Dec. Not acceptable!!

  • JuFitJuJu Julian (@JuFitJuJu) reported

    @bt_uk Thanks, had an email to say my mini hub is to be switched off as the main HUB is working, I can confirm it IS NOT working so please don’t turn the mini hub off !!

  • CallumHeinrich CALLUM HEINRICH (@CallumHeinrich) reported

    I’m sure you’ve all seen the beef now, but @bt_uk are unbelievable. Switched off our internet and landline with no communication, and have not fixed it, and even tried to charge us for “breaking contract” when they switched us off. And now are ignoring us, with no help at all.

  • DebKnibbs Deborah Knibbs (@DebKnibbs) reported

    @james7baker @bt_uk I had the same issue a couple of years ago! Have since moved to Sky for phone and broadband much better service