BT (British Telecom)

BT (British Telecom) Outage Report in Bold Heath, St. Helens, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bold Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bold Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bold Heath, St. Helens, England 01/14/2026 03:10

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bold Heath, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Warrington, Northwich, Skelmersdale, Runcorn, Wigan and Bromborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWarrington E-mail
United KingdomNorthwich Wi-fi
United KingdomLiverpool Phone
United KingdomSkelmersdale Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bold Heath, England

Latest outage, problems and issue reports in Bold Heath and nearby locations:

  • dylanh7389 dylan (@dylanh7389) reported from Warrington, England

    @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • Emma_Kearl Emma Kearl (@Emma_Kearl) reported from Wigan, England

    @Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.

  • sarahsuttonx sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • FinNoggin Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • adamf72 Adam (@adamf72) reported

    @bt_uk Yes I have and that doesn't work either. The pin isn't being sebt

  • spinnersue Sue Watson (@spinnersue) reported

    @bt_uk can someone help with My BT app please

  • ShilpaPennieP shilpa pennie p (@ShilpaPennieP) reported

    @bt_uk not good - I am currently looking at alternative providers in my area. It’s ridiculous for #BT to expect customers to pay for a service which is so unstable and nothing to the standards promised

  • Top_Gooner68 keith (@Top_Gooner68) reported

    @bt_uk pleased can you assist urgently as email is not working

  • Nicoleseelig Nicole Seelig (@Nicoleseelig) reported

    @bt_uk Hi, is the BT wi-fi via the phone unlimited if I log in with my BT broadband login (email address and password)? We won't have any WiFi from Tuesday otherwise. And can you tell me how big the mini router is?

  • hovemonkey NukaUK (@hovemonkey) reported

    @bt_uk @Ofcom website says I should be getting 80 down and 20 up so why am i getting 6.5 down and 0.3 down

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @bt_uk I never asked for a bag. I cancelled yesterday morning, so you dispatched a router after i cancelled?

  • R_Autumn_Young Rhiannon Young (She/her) Funging all your NFTs (@R_Autumn_Young) reported

    this is ridiculous. @TalkTalk have blocked my landline number from being released to my new service provider @bt_uk seemingly out of spite that I had the nerve to change provider. This was supposed to be sorted out a week ago.

  • markdcolyer1 Mark Colyer (@markdcolyer1) reported

    @bt_uk is there a problem with your service today ?as unable to log onto My BT..

  • Decointeriorsuk 𝔻𝕖𝕔𝕠 𝕚𝕟𝕥𝕖𝕣𝕚𝕠𝕣𝕤 (@Decointeriorsuk) reported

    @bt_uk Hi, my email inbox is totally empty (all emails gone) and problems logging in. Is there a problem?