BT (British Telecom)

BT (British Telecom) Outage Report in Bold Heath, St. Helens, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bold Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bold Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bold Heath, St. Helens, England 10/03/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bold Heath, St. Helens, England

The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Liverpool, Warrington, Runcorn and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomWarrington Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Bold Heath, England

Latest outage, problems and issue reports in Bold Heath and nearby locations:

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • BoundinForward BoundinForward (@BoundinForward) reported from Liverpool, England

    @btsport why don't you interview the referee and see what he has to say about the decision to give a penalty against Liverpool player Andy Robertson. Now that would be interesting, instead we get Jurgen ranting saying it was a terrible decision. Of course he will say that.

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

  • Smithy523 Paul Smith 🦁 (@Smithy523) reported from Warrington, England

    @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • LeedsViking Steve Mc (@LeedsViking) reported from Warrington, England

    Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • AndrewScouse brewsterera (@AndrewScouse) reported from Roby, England

    Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • NiccyRich Niccy Rich 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇰🇳 (@NiccyRich) reported from Liverpool, England

    @btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual

  • matt_burrow Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • freshold_uk Freshold (@freshold_uk) reported

    @bt_uk No it’s still a problem. The download is fairly slow by today’s standards, but the upload is so bad it’s stifling.

  • nick_feather Nick Feather (@nick_feather) reported

    @bt_uk I have DM'd details as requested. I ordered broadband package on 25 July, nearly 4 weeks ago. This is amongst the worst customer service I've experienced. You are not the only provider.

  • stimpakman Stimpakman (@stimpakman) reported

    @bt_uk I think its a problem with openreach. I'm with @Plusnet. I can DM you my postcode if that's any good?

  • ceejaypompey Chris Jones (@ceejaypompey) reported

    @bt_uk having trouble with my mobile signal, keeps dropping out and losing signal completely in the Portsmouth area

  • theletterbxd Brandon (@theletterbxd) reported

    @bt_uk No known problems in area and good coverage.. 4G hub is currently sat on my window sill in my office upstairs in the house so all of those things have been considered

  • theletterbxd Brandon (@theletterbxd) reported

    @bt_uk Yeah problem your end not mine. Currently in limbo for 5 working days to see if I’m going to get the package or not. Also 4G hub provided is intermittent and faulty but can’t provide a new one until the package is confirmed so left with sometimes working internet when wfh.

  • Skillary96 James (@Skillary96) reported

    @kandinskyboy @bt_uk Poor customer service is that. I've just got BT at my new house and I'm already regretting.

  • Bladerunner954 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿Andy Weaver🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Bladerunner954) reported

    @bt_uk my 90yo mother had BB installed over a week ago and still her phone is not working properly & she’s on a temporary number that none of her friends know. How difficult can it be to get it right first time?

  • riceyTEFF peter rice (@riceyTEFF) reported

    @btsport @JoeJoyceBoxing This is why Sam Jones has to be at joes side 20/4/7 cos Joyce Carnt even put a sentence together never mind sell a fight 🙈. Fellas punch drunk

  • MelinaKakoulid7 Melina Kakoulidis (@MelinaKakoulid7) reported

    @EE Actually #EE your customer service is rubbish both instore and on the phone.Your prices are even worse. I went in the @VodafoneUK store on Saturday and I bought #ulimitedbroadband and the lady was so nice to me she even set the box up for me in the #Vodafone store. I left @bt_uk