BT (British Telecom) Outage Report in Bold Heath, St. Helens, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bold Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bold Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Bold Heath, St. Helens, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Runcorn, Warrington, Wigan and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Northwich |
Phone | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Warrington |
Internet | |
| Warrington |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Bold Heath, England
Latest outage, problems and issue reports in Bold Heath and nearby locations:
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jo m b
(@joanreece) reported
from
Liverpool, England
Game is crap but cant even watch it now thanks to the **** @btsport its buffered no less than 50 times and now gone off completely!! £25 down the drain 😡😡😡😡
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Gary CPOS
(@Garycpos) reported
from
Liverpool, England
@bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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brewsterera
(@AndrewScouse) reported
from
Roby, England
Wtf going on with Darren fletchers voice on this commentary? #FULARS #Btsport
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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Rick Owen
(@RickVNasties) reported
from
Liverpool, England
@bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Jon H
(@jonh64) reported
from
Garston, England
@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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WorldFarmer: Mark Reader - Let's #SolveProblems?
(@World_Farmer) reported
@bt_uk Dear BT, I have a complaint. Regarding BT 118500 (it felt like I was being robbed, by the 118500 service, which is not quite the usual for that). Please tell me the phone number to call to make the complaint? Thanks cc @MoneyTelegraph
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Lea
(@leam1985) reported
@bt_uk haven’t been able to get any mobile signal all morning. Turned phone off and on, reset mobile data, what else can I do?
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R J T
(@offtheequipment) reported
@bt_uk broadband installed yest. Hub on orange (no connection). Engineer thinks it's due to 'upgrade to the head unit'. Called up. Guy has booked engineer... for Tuesday. I need to know what the issue is and exactly what compensation I'm due before cool off period ends
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Jane Barker🍃💚🍃🌻🌻🌻
(@ecojaney) reported
@bt_uk I’ve been contacting your Full Fibre team/Complaints/Early Life team/Advisors since last Friday 31/3 - it’s like a game of pass the parcel. Nobody wants to deal with it or sort out getting me reconnected. It’s the most appalling customer service EVER!
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TSLG1962
(@tslg1962) reported
@bt_uk BT engineer did not bother to turn up for an appointment you arranged and nobody had the decency to let us know. Typical BT appalling customer experience
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Chris Merritt
(@LordHippos) reported
@bt_uk Not yet I'll try and call them tomorrow (assuming I remember) It's only mobile contract sub £10/month SIMO so not a major problem! P.S. I wish you didn't increase my Broadband contract that I only took out a couple of months ago by 14-15%!
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Fran pickard
(@PickardFran) reported
@alickie66 @bt_uk I know the feeling have spent 30+ hours on the phone to BT and no further forward, no way to treat people in their 80s with health issues
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GavGav
(@ShrewsGav) reported
Onto the 4th attempt now for @bt_uk to connect my digital voice service, 6 months after the order was initially placed for the new package. #Shambles #BT
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Jane
(@janie07) reported
@JeniWren @bt_uk We had BT fibre installed on 14th February - line went down last Friday!! No phone and no internet!! Been told no fault on line?! #rubbishservice
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Alex Giles
(@clumsyhector) reported
The most stunningly bad customer service from @gigaclear home broadband. Due to have internet on Jan 3rd….still no connection. Several calls, emails and escalation and still nothing but unkept promises to respond at a later date. Come back @bt_uk all is forgiven…