BT (British Telecom) Outage Report in Shavington cum Gresty, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shavington cum Gresty, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shavington cum Gresty and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Shavington cum Gresty, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Whitchurch, Market Drayton, Winsford, Congleton, Crewe, Stoke-on-Trent and Sandbach.
| City | Problem Type | Report Time |
|---|---|---|
 Whitchurch |
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| Market Drayton |
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| Winsford |
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| Congleton |
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| Crewe |
Internet | |
| Winsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Shavington cum Gresty, England
Latest outage, problems and issue reports in Shavington cum Gresty and nearby locations:
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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sarahbirdsey
(@sarahbirdsey) reported
from
Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Nigel Hay
(@nigelhay) reported
from
Winsford, England
@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bethany 💚
(@Bethkerrrr) reported
@bt_uk hi, I was meant to receive a bag to send my router back as I've cancelled my account. I never received it and I've now moved house, what should I do with the router?
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Lesley 💙💙💙
(@Sphynxthinker) reported
@bt_uk hi, what seems to be the problem with your email service? I can’t login to my email account. Thanks for your help
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Henry Beer
(@HenryBeer5) reported
@bt_uk Are your phone lines not open, every time I call about my internet you send me a text and the phone ends. In the contract J signed up to speak to a British person not a SMS service!
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Jonny Bananas
(@GoJonnyBananas) reported
@bt_uk Been there, done that. Spent days in call centre hell and you still won’t cancel a contract. Service has been very poor.
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B Okenla
(@bokenla) reported
@bt_uk gesture of £30 does not cover our household needs and there is no pay as you go service without further investment. Too late to keep my service going with sky without entering into a new contract unfortunately. BT didn’t communicate appropriately with SKy regarding switch.
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B Okenla
(@bokenla) reported
@Melusinna @bt_uk I’ve been able to speak to 2 nice ladies but problems still exist. I’m left with no wi-fi after BT delayed the installation and BT informed sky they were taking over! I am working at home with no access. I supposedly have access to hotspots but we’re in a lockdown!
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Jake Austin Reynolds
(@JakeReynoldsB) reported
Been trying to have @bt_uk installed since the middle of December. Between them and @WeAreOpenreach and a multitude of errors their end, thinking the Salisbury Fibre Project is complete have a date for the 18 May. Far too long and not good enough...
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Abi
(@TehBlackParade) reported
@btbusinesscare Can I do this even without all the account holder details? Boss isn’t available to do it and I don’t want to download WhatsApp if they won’t be able to help without his email etc. Thank you
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Jessica Fletcher 💙 #ZeroCovid
(@Melusinna) reported
@bt_uk I have spoken to someone, again after being in a queue for nearly an hour, but I honestly don't have any faith in the assurances that the problem is now sorted, because I'm told that every time I phone, and yet it - so far - hasn't been.
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Jonny Bananas
(@GoJonnyBananas) reported
@Hopkins_Alison @bt_uk We tried to change a broken mobile, changed our minds on the contract and we have spent weeks chasing up incorrect payments they keep taking!