BT (British Telecom) outages and service status in Shavington cum Gresty, England

Problems in the last 24 hours in Shavington cum Gresty, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shavington cum Gresty, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shavington cum Gresty, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, and Crewe.

City	Problem Type	Report Time
Stoke-on-Trent	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Shavington cum Gresty, England

Latest outage, problems and issue reports in Shavington cum Gresty and nearby locations:

• 
  Paul Haddrell (@HaddrellPaul) reported 1 minute ago from Stoke-on-Trent, England

  @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

• 
  Ross is TheGuyWhoSaw (@theguywhosaw1) reported 3 minutes ago from Kelsall, England

  Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

• 
  Dave (@Davetimo127) reported 11 minutes ago from Stoke-on-Trent, England

  @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

• 
  Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported 12 minutes ago from Crewe, England

  @bt_uk No thanks, I solved the problem.

• 
  Gary Lister (@gaz_lister) reported 23 minutes ago from Moulton, England

  @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

• 
  Adam Bateman (@BoxyBate) reported 23 minutes ago from Nantwich, England

  @ljo_87 @hunter_mufc @ManUtdWomenFans @btsport @FAWSL @F1 @FAWC_ Oh yeah I agee about the @FAWC_, it was bad enough trying to find non MUTV highlights of games when we were in it, but now we are not, it seems as if that league has sadly been forgotten about somewhat. I would love to see matches in that league shown, even Justin highlight form.

• 
  Jason (@JasonBFB) reported 24 minutes ago from Madeley, England

  @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

• 
  The Tollgate (@TollgateStoke) reported 28 minutes ago from Newcastle-under-Lyme District, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 30 minutes ago from Haslington, England

  @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

• 
  Matt Toms (@toms_matt) reported 31 minutes ago from Crewe, England

  @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

• 
  Matt Western* (@westie0808) reported 33 minutes ago from Shavington cum Gresty, England

  @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 34 minutes ago from Haslington, England

  @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 36 minutes ago from Haslington, England

  @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

• 
  Gary Lister (@gaz_lister) reported 38 minutes ago from Moulton, England

  @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

• 
  Tom Cannings (@tmjcan) reported 38 minutes ago from Newcastle-under-Lyme District, England

  This may be the worst commentary I've ever listened to @btsport

• 
  The Tollgate (@TollgateStoke) reported 40 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

• 
  Gary Lister (@gaz_lister) reported 46 minutes ago from Moulton, England

  @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 46 minutes ago from Haslington, England

  @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

• 
  Nigel Hay (@nigelhay) reported 51 minutes ago from Winsford, England

  @bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog

• 
  The Tollgate (@TollgateStoke) reported 58 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Darke (@adarkelimited) reported 8 minutes ago

  Another 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.

• 
  Mo B (@M300bt3) reported 9 minutes ago

  @palmersears @bt_uk I have the same issue, on going for several weeks. When will this be resolved. Can't see bills or any products, requested a paper bill over a week ago and still haven't received that either. @bt_uk

• 
  Jon Chadwick (@JonD_Chadwick) reported 10 minutes ago

  @bt_uk BT email not working. Two phone calls, two completely different answers. Still not working

• 
  JanetM. (Monarchist) (@Cilvrnum) reported 12 minutes ago

  @bt_uk No la ndline for 12 hrs and Busy message on mobile device. Id BT rolling out a new service. Hub has a yellow dot.

• 
  Ethan Keating (@TheParagram) reported 13 minutes ago

  So the cheapest to renew my @bt_uk contract is £57 a month but a new customer can get it for £38 a month? I've already phoned and they can't knock anything off the price... Switching to @EE is no cheaper either... make it make sense

• 
  Rhonda 💙 🇺🇦 🏳️‍🌈🏳️‍⚧️ (@rhondawainman) reported 14 minutes ago

  @bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.

• 
  Grub Street Publishing (@grub_street) reported 15 minutes ago

  @bt_uk We've already raised a complaint. But nothing has happened and your billing department hasn't done a thing. Your incompetence is breathtaking. Glad we've moved elsewhere. Just get our bill cancelled or next step Ofcom

• 
  Mark Haynes (@IQuitMuskspace) reported 16 minutes ago

  @bt_uk Why am I always chasing you lot up? Service is in the weeds. Pathetic.

• 
  joanne taylor (@Joannetay1808) reported 17 minutes ago

  @bt_uk my youview box has broken - power light not on

• 
  Simon Smith (@Simoncitizen) reported 21 minutes ago

  @Rainmaker1973 This is how it used to be. Honestly we are going backwards. The #digital age is #buckling. I have a problem with my landline. The digital service on #X can not solve it so I have to write a snail mail letter to @bt_uk