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BT (British Telecom)

BT (British Telecom) Outage Report in Shavington cum Gresty, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Shavington cum Gresty, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shavington cum Gresty, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Shavington cum Gresty, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, Crewe, Sandbach, Whitchurch, Market Drayton, Winsford, and Congleton.

CityProblem TypeReport Time
Stoke-on-Trent Phone 14 hours ago
Newcastle under Lyme Internet 6 days ago
Crewe Phone 10 days ago
Stoke-on-Trent Internet 17 days ago
Crewe E-mail 1 month ago
Newcastle under Lyme E-mail 1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Shavington cum Gresty, England

Latest outage, problems and issue reports in Shavington cum Gresty and nearby locations:

  • WhiteCandy
    Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😑😑😑

  • theguywhosaw1
    Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • HaddrellPaul
    Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😑

  • westie0808
    Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • gaz_lister
    Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😑😑

  • sarahbirdsey
    sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • draneni
    I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • parkerface1960
    Martin 🐝 πŸ†πŸ†πŸ†πŸ† (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • gaz_lister
    Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

  • BarcelonaSzcze1
    Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement πŸ–•πŸ–•πŸ–•

  • DebsRWalton
    Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • DebsRWalton
    Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • nigelhay
    Nigel Hay (@nigelhay) reported from Winsford, England

    @bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • gaz_lister
    Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

  • Mhcrewe81Martin
    Martin H. #FBCoalition2024 3.5% 🟨πŸŸ₯ (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mumto3teens
    2maddogs (@mumto3teens) reported

    @bt_uk Can’t follow those. No mobile network tab for starters

  • CFArtTherapy
    Jayne βš–βœŠπŸ’™πŸ‡΅πŸ‡ΈPJPπŸŽ—πŸŽ¨πŸ³οΈβ€πŸŒˆBLM (@CFArtTherapy) reported

    @bt_uk we switched to Daisy and saved over 80% off our bills. Maybe if your customer services worked people wouldn't leave?

  • HarryGotTaken
    Harry (@HarryGotTaken) reported

    @bt_uk I could have probably worded it a little better, I'm not pointing the fault at anybody here. We've been getting ΒΌ of the speeds we were promised at the start of the contract and I was looking for some help to see if there's any that can be done to fix it.

  • MichaelHavis
    Michael Havis (@MichaelHavis) reported

    Classic @bt_uk I get an email to say I’m losing dozens of channels on my package. Apparently I get to keep *some* if I upgrade. And yet somehow they forgot to put how much my monthly fee is going down by since they’re no longer providing the same service.

  • cortina
    John Nevill (@cortina) reported

    @bt_uk I've had a an email about my BT TV service. Apparently, you're get getting rid of several channels. I can keep a limited few if I want to pay an extra Β£12 per month. But I can't see anything about a reduction for taking channels away. Am I missing something?

  • PeteHarrison90
    Peter Harrison (@PeteHarrison90) reported

    @bt_uk I'm tryin to change the DD details on my account and it doemst seem to be working? Can anyone help

  • PeteHarrison90
    Peter Harrison (@PeteHarrison90) reported

    @bt_uk I'm tryin to change my DD details but it doemst seem to be working? Can anyone help

  • Will_t442
    Ringleader of cancelling Complete Maths 🀬 (@Will_t442) reported

    @jaygee28038712 @England @bt_uk i mean if you need to comment on twitter about how terrible the knee is then you need to revaluate life pal.

  • CFArtTherapy
    Jayne βš–βœŠπŸ’™πŸ‡΅πŸ‡ΈPJPπŸŽ—πŸŽ¨πŸ³οΈβ€πŸŒˆBLM (@CFArtTherapy) reported

    @clarebotterman @bt_uk How come you get a reply. I've sent 3 queries been trying to talk to someone since July and nothing. Customer services at @bt_uk suck.

  • DebbieBennettPR
    Debbie Bennett (@DebbieBennettPR) reported

    @BTCare @BTOpenreach the comedy show of BT continues I had a call at 8.00 am saying that because they cannot fix my broadband after 6 months of saying they will they were going to offer me a discount - I held on for 10 minutes only to be told oh sorry we can't #notfitforpurpose