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BT (British Telecom)

BT (British Telecom) Outage Report in Shavington cum Gresty, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Shavington cum Gresty, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shavington cum Gresty, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Shavington cum Gresty, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle under Lyme, Crewe, Stoke-on-Trent, Sandbach, Whitchurch, Market Drayton, Winsford, and Congleton.

CityProblem TypeReport Time
Newcastle under Lyme Internet 5 days ago
Crewe Phone 9 days ago
Stoke-on-Trent Internet 16 days ago
Crewe E-mail 1 month ago
Newcastle under Lyme E-mail 1 month ago
Sandbach Internet 2 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Shavington cum Gresty, England

Latest outage, problems and issue reports in Shavington cum Gresty and nearby locations:

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. ๐Ÿ˜ก

  • SmithCat73
    Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You donโ€™t take any notice when people do report a fault. St Anthonyโ€™s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. ๐Ÿ‘ ๐Ÿ‘ ๐Ÿ‘ Appreciated. Letโ€™s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • Davetimo127
    Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • westie0808
    Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • Mhcrewe81Martin
    Martin H. #FBCoalition2024 3.5% ๐ŸŸจ๐ŸŸฅ (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • parkerface1960
    Martin ๐Ÿ ๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ† (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport heโ€™s Spanish not Brazilian. #amateurs

  • DebsRWalton
    Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - itโ€™s certainly a positive start to the working week.

  • theguywhosaw1
    Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • BrysonTube
    Bryson Bee ๐Ÿ๐Ÿดโ€โ˜ ๏ธ๐Ÿโš“โ˜  (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it ๐Ÿคฌ๐Ÿ™„

  • BarcelonaSzcze1
    Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement ๐Ÿ–•๐Ÿ–•๐Ÿ–•

  • DebsRWalton
    Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Itโ€™s residential but I work from home, Iโ€™m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and Iโ€™m not an engineer so donโ€™t know precisely! We placed the order at end of July.

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. ๐Ÿ‘ ๐Ÿ‘ ๐Ÿ‘ Appreciated. Letโ€™s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • paulrezult
    Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • WhiteCandy
    Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. ๐Ÿ‘ ๐Ÿ‘ ๐Ÿ‘ Appreciated. Letโ€™s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • gaz_lister
    Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable ๐Ÿ˜ก๐Ÿ˜ก

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • staggphoto
    Andrew Stagg (@staggphoto) reported

    @bt_uk My parents have been without a telephone for 5 weeks now - One with cancer, one with MS and Dementia, constantly fobbed off with lame excuses. They had an emergency this morning and luckily came to use my phone. What are you going to do about it??? @Ofcom

  • juliandc
    Julian Clarke (@juliandc) reported

    @bt_uk As a BT customer, I redeemed my PS5 offer code 6 weeks ago. It says so under โ€œmy offersโ€ at bottom of the page. So should work for other customers. Thus using an MS Windows laptop

  • Em_Hands
    Emma Hands (@Em_Hands) reported

    Went into the @EE store in Richmond on 7.09.2021 to order broadband, @bt_uk was recommended...order was placed yet I have heard nothing from you. Call today and told no order was placed... great, thank you for the excellent customer service #customerexperience

  • LynnAll05747988
    Lynn Allen (@LynnAll05747988) reported

    @bt_uk in all my years of running a business I have never come across such horrendous customer service as I have with BT Cloud Voice. New phones have now been in place for 4 weeks, and my BT โ€œproject managerโ€ continues to duck my calls ๐Ÿคฌ

  • ldaviesmusic
    Lawrence Davies (@ldaviesmusic) reported

    @bt_uk We've had no broadband since moving house on 10th Sep, despite following all the moving instructions and have had a text to say our new service is now available. Tried to use the faults text support but it says it can't find an acc. associated with our landline no.

  • twilightbabe439
    Odie (@twilightbabe439) reported

    @NOWHelpTeam this has been down since 11:30 am. This is the second big outage and many smaller outages that has happened in the last 2 weeks. Do we get compensated for it? In any case I'm done with the sub par service and have signed up to @bt_uk. Hopefully better service.

  • SophieW81344765
    Sophie Williamson (@SophieW81344765) reported

    @bt_uk Terrible service from BT home broadband. A week after the connection was booked to go live and daily calls to chase now been told it will be another week before an engineer can look at the problem. WFH without wifi = ๐Ÿคฏ What is going on BT? #sheffieldissuper

  • Christy03526652
    ChristyS (@Christy03526652) reported

    @bt_uk Still very poor service when I am paying over ยฃ70 p month for guaranteed speed. Not a quality service.

  • KlarenbachUK
    Clearbrook (@KlarenbachUK) reported

    @bt_uk I'm sending this over 4g, because my WiFi has dropped,for the seventh day in a row. Is there an issue, ub6 area?

  • dkj101
    David Jeffery (@dkj101) reported

    @bt_uk So when will the service be fixed. And how do I get a refund for all of the down time Iโ€™ve had due to your failure to resolve this issue in a timely manner?