BT (British Telecom)

BT (British Telecom) Outage Report in Shavington cum Gresty, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shavington cum Gresty, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shavington cum Gresty and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shavington cum Gresty, Cheshire East, England 02/18/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shavington cum Gresty, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Sandbach, Whitchurch, Market Drayton, Winsford, Congleton, Crewe and Stoke-on-Trent.

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City Problem Type Report Time
United KingdomSandbach Internet
United KingdomWhitchurch E-mail
United KingdomMarket Drayton E-mail
United KingdomWinsford E-mail
United KingdomCongleton E-mail
United KingdomCrewe Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shavington cum Gresty, England

Latest outage, problems and issue reports in Shavington cum Gresty and nearby locations:

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

  • sarahbirdsey sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RebeccaAnneByr1 Rebecca Anne Byrne (@RebeccaAnneByr1) reported

    @bt_uk I was supposed to be having my new BT broadband line installed. The main issue it seems was that his ladder was not long enough to reach wherever he needed to go. And maximum capacity reached in the BT Street box. This should have been made aware to me when I registered for BT.

  • othermixed othermixed (@othermixed) reported

    @OpenreachHelp Long story short. 4 orders from @bt_uk and each time there has been an issue. Each order since the 1st keeps getting timed out. BT have escalated this at least twice and still no solution and they say they have to wait 48 hrs each time for answer which has happened 4 times

  • Catherinejourno Catherine Cocklin (@Catherinejourno) reported

    @bt_uk Why did it take you so long to say that and why do other utilities allow end of contract on a house move but BT doesn't. Why are you so specialties? There is no service in the house from BT at the moment. Surely that should allow her to leave penalty free???

  • nearney_glenn Glenn Nearney (@nearney_glenn) reported

    @bt_uk terrible customer service. Promised a call this morning and NOTHING. Key workers without a phone line. #philipjansen

  • hathawaj John Hathaway (@hathawaj) reported

    @BTCare Can you help with Bband fault/engineer visit booked for today? I had thought someone was coming to the house but track a fault system says visit complete. Can you see if that is correct?

  • RebeccaAnneByr1 Rebecca Anne Byrne (@RebeccaAnneByr1) reported

    @bt_uk No it's to do with external work. The engineer checked if any of our household had displayed covid symptoms and came in wearing his mask. I have now been on hold for 10 minutes trying to speak to someone. This isn't the excellent customer service I was led to believe you provided

  • TriquetraEHSLtd Triquetra EHS (@TriquetraEHSLtd) reported

    @bt_uk pulling my hair out at such appalling service re our recent house move. Your processes seem designed to frustrate, now looking at going to TalkTalk.

  • Catherinejourno Catherine Cocklin (@Catherinejourno) reported

    @bt_uk I did, he had a bad attitude which is why I have asked the question here.

  • GiuBello Giuseppe Bello (@GiuBello) reported

    @bt_uk disappointed to find out your press releases is incorrect as your new Cordless Phone with Alexa is only free for new customers and not "all Digital Voice Customers" as stated. I would be happy to be told I am wrong and call back customer services to arrange one.

  • IanGough75 Iain Gough 💙 🇬🇧🇮🇪🇪🇺 (@IanGough75) reported

    @bt_uk Question? Do you have any kind of Service Level for your refer a friend team?