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BT (British Telecom)

BT (British Telecom) Outage Report in Madeley, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Madeley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Madeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Madeley, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle under Lyme, Crewe, Stoke-on-Trent, Sandbach, Market Drayton, and Congleton.

CityProblem TypeReport Time
Newcastle under Lyme Internet 4 days ago
Crewe Phone 8 days ago
Stoke-on-Trent Internet 15 days ago
Crewe E-mail 1 month ago
Newcastle under Lyme E-mail 1 month ago
Sandbach Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • BrysonTube
    Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • rustyp29
    russ phillips (@rustyp29) reported from Crewe, England

    @TomMarsy @btsport He certainly chatted some shit

  • JulieAnn1972
    Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England

    @petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • WhiteCandy
    Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • SmithCat73
    Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • Davetimo127
    Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • calBradke
    Callum Bradke (@calBradke) reported from Crewe, England

    @btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

  • tmjcan
    Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • lpatz80
    Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • JasonBFB
    Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • BoxyBate
    Adam Bateman (@BoxyBate) reported from Nantwich, England

    @ljo_87 @hunter_mufc @ManUtdWomenFans @btsport @FAWSL @F1 @FAWC_ Oh yeah I agee about the @FAWC_, it was bad enough trying to find non MUTV highlights of games when we were in it, but now we are not, it seems as if that league has sadly been forgotten about somewhat. I would love to see matches in that league shown, even Justin highlight form.

  • crewealex7
    Phil Bedford (@crewealex7) reported from Crewe, England

    Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

  • toms_matt
    Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Woowoo1975
    Wendy (@Woowoo1975) reported

    @bt_uk I have now cancelled our direct debit! I am not paying a single penny until this problem is sorted. Take me to court or chase me for money, I don't care anymore!

  • Kirit_Virdee
    🎩the_magician 🪄 (@Kirit_Virdee) reported

    @bt_uk You are billing me - I don't even have a bloody connection to my house. What an absolute joke. Your business department is awful. When the desktop survey came back and you realised you couldn't make any money you didnt bother to help

  • moscow77
    Andrew Moscow (@moscow77) reported

    @bt_uk This is useless. How do they escalate this to a manager to call them today? You are threatening them with deleting their email address if they want to switch back to a lesser service.

  • SimetimeB
    Simon Barnes (@SimetimeB) reported

    @bt_uk It's apparently in hand - however, after four days of two hour phonically and a lack of honesty I'm very frustrated that i'm still without service.

  • DanielO09122123
    Daniel O'Brien (@DanielO09122123) reported

    Yo @bt_uk can you tell your customer service guy who has left us on hold for the past 15 mins to hurry up. Has he gone to lunch FFS

  • JamesSuitsVox
    James W (@JamesSuitsVox) reported

    @bt_uk Thx Martin - 7 weeks for activation date, 12 hrs on the phone, BT attempted to send an emergency 4g mini hub out not 1, not 2, but 3! times and all I’ve received is a sim that doesn’t work, BS and lies from your customer ‘service’ team. I’ll not hold my breath for a call back.

  • josiecreates
    J Armand Smith (@josiecreates) reported

    @bt_uk 4th engineer said he fixed internet. Our complaint was closed and we accepted some compensation. Now it’s down again. Booked yet another engineer.

  • JessssPalmer
    Jess (@JessssPalmer) reported

    @bt_uk imagine your engineer turning up to install our broadband instead drills through our electricity cable cutting it all off and leaving us without electricity I’m the one ringing round to your companies DWF & TBRN yet no one is coming to fix YOUR MESS

  • moscow77
    Andrew Moscow (@moscow77) reported

    @bt_uk hi, my elderly parents have been with you over 15years for their internet. They have just moved house. You upsold them onto Halo 2 fibre optic. It can’t be fitted at their bungalow. They want to move back to their Halo 1 contract and you are refusing. Appalling service.

  • Kirit_Virdee
    🎩the_magician 🪄 (@Kirit_Virdee) reported

    @bt_uk And you supposed to help me? This is the worse customer experience I have ever experienced. Why the hell does it take 7 bloody months. I've had 8 openreach engineers who come and smoke drugs outside my property and then walk off as they are contractors and can't be bothered.