BT (British Telecom)

BT (British Telecom) Outage Report in Madeley, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Madeley, Staffordshire, England 02/23/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Madeley, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Sandbach, Market Drayton, Congleton, Crewe and Stoke-on-Trent.

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City Problem Type Report Time
United KingdomSandbach Internet
United KingdomMarket Drayton E-mail
United KingdomCongleton E-mail
United KingdomCrewe Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • Tam_the_Bam Tom Irvine (@Tam_the_Bam) reported from Stone, England

    @btsport get this @stephencraigan to ****. Biased or what?

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • tmjcan Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chip_phat ChipPhat (@chip_phat) reported

    @btbusinesscare No point I'm afraid Lauren, been on the phone to @bt_uk twice tonight, they still give me no date. I will not be returning once this contract is up. Absolute shocking service. To anybody reading, avoid BT at all costs. #terribleservice #btsuck

  • Nathan02944834 Nathan (@Nathan02944834) reported

    @bt_uk nice one no internet for 2 days because your engineers can’t fix a simple fault. Joke of a company somebody else should run it because all u get is faults from by openshite

  • Suzy_McGill Suzy McGill (@Suzy_McGill) reported

    @bt_uk Customer service said I had to wait 24 hours to let systems catch up with the cancellation before trying to place a ‘new’ order, so if there’s a way to fast track it let me know! Netflix sent me an email about the cancellation within about 5 mins …

  • freebsdeeznuts FreeBSDeezNuts (@freebsdeeznuts) reported

    @Nathan02944834 @bt_uk @Plusnet It's the BT wholesale network maintained by OpenReach. This isn't provider specific.

  • Janekelly25 Jane kelly (@Janekelly25) reported

    @bt_uk Switched last March only now do I discover that I have to set up a new email domain, with no help whatever to do it.

  • jlagrue John Lagrue 💙 (@jlagrue) reported

    @bt_uk That's the number where I started, but it's impossible to talk to anyone. If I report any kind of problem it starts an automated bot that tests the line then sends an engineer. I *just* *need* *to* *talk* *to* *someone*!

  • twinmum21 Claire C (@twinmum21) reported

    @bt_uk *promise to fix it

  • minisandfords Andrew (@minisandfords) reported

    @BTCare I’ve bought a new Panasonic TV but I can’t programme the remote from my YouView box to make it work. Do you know a code which would help?

  • Bethany15787286 Bethany Jordan (@Bethany15787286) reported

    Absolutely dreadful customer service from BT these past few days. Error on their end and no communication from them and now I’m without WiFi which is needed to work from home😡😤😤 @bt_uk

  • jenaschofield Jen Schofield (@jenaschofield) reported

    @bt_uk I was supposed to have an engineer come today between 1pm and 6pm and no one turned up. I appreciate it's bad weather but a courtesy call wouldn't have hurt would it. When will they be coming?