BT (British Telecom)

BT (British Telecom) Outage Report in Madeley, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Madeley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Madeley, Staffordshire, England 05/14/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Madeley, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Newcastle under Lyme, Stoke-on-Trent and Market Drayton.

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City Problem Type Report Time
United KingdomCrewe Wi-fi
United KingdomCrewe Internet
United KingdomNewcastle under Lyme Phone
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Madeley, England

Latest outage, problems and issue reports in Madeley and nearby locations:

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • cswbertie Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • Tam_the_Bam Tom Irvine (@Tam_the_Bam) reported from Stone, England

    @btsport get this @stephencraigan to ****. Biased or what?

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • samj0606 Sam Jones (@samj0606) reported

    @btsport every week there is trouble watching football on the app on playstation 5. @sky works fine every week on the same device. Internet signal is fine. Your app is absolute garbage and I’m paying extra for it

  • SE0NA SMM (@SE0NA) reported

    @bt_uk absolutely appalled by the dreadful service in trying to move home. Left WFH full time with no Internet and you cancelled our TV package. Absolutely no help from customer services despite multiple calls and a complaint. Had to cancel and find a new provider. Awful.

  • TPuckett17 TPuckett (@TPuckett17) reported

    @btsport what are the commentators on about ‘being up for it’ what the hell does that mean….. Messi is ‘up for it tonight’ when is he not ‘up for it’ stupid comment….. Stupid

  • sam27067336 Sam (@sam27067336) reported

    @bt_uk i have waited for an engineer to call and you have not . I am paying you for very poor broadband !!!!

  • HughGoFirst Hugo First (@HughGoFirst) reported

    @BTSport why is it disappointing that players who have a free choice don't #takeaknee. You are now causing division between players. The crown have the choice to make too whether they support #taketheknee or not.

  • jbtfarmer X Æ James-12 (@jbtfarmer) reported

    @bt_uk is there problems with the internet your end?? Can’t connect on anything!

  • Storm360ayr Storm360 (@Storm360ayr) reported

    @bt_uk Shame on you BT! You’ve left my elderly Mother with not phones or internet! Tried to con her her out of additional charges and installed fibre without he asking! Tied her in knots on the support lines! I’ve just had her on the phone in tears!! Your disgusting!

  • Yaro_Harwood Yaroslav Khromyak (@Yaro_Harwood) reported

    @bt_uk I placed an order back in August and none of the services are live almost 2 months later with no resolution in sight. Complaint reference: vol013-617136656007

  • MOMXW Rugby Unicorn ✊🏿✊🏾✊🏽✊🏼✊🏻 (@MOMXW) reported

    @Briz_SK @RuckinRugby @btsport No one said their original intent was to do something harmful. The problem now is they know it's a problem. Everyone knows they know but they're still trying to defend it. You can do something harmful in ignorance but when you know it's harmful & you still do it, that's a problem

  • cedarmaster Sean Geraghty (@cedarmaster) reported

    @bt_uk I've had horrendous service from a so called advisor this evening who was abrupt and cockyand hung up on me mid conversation with the issue unresolved. I've had no internet for a week.