BT (British Telecom) Outage Report in Frodsham, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Frodsham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frodsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Frodsham, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Birkenhead, Liverpool, Seaforth, Newton-le-Willows, Widnes, St Helens, Warrington, Chester, Northwich, Ellesmere Port, Winsford and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Total Blackout | |
| Liverpool |
Internet | |
| Seaforth |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Frodsham, England
Latest outage, problems and issue reports in Frodsham and nearby locations:
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Paul Smith 🦁
(@Smithy523) reported
from
Warrington, England
@bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔
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Dianne Coughlin
(@ChickiD) reported
from
Birkenhead, England
Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
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Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆
(@drowen44) reported
from
Seaforth, England
Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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TheBigRedFella
(@CarlV_B) reported
from
Seaforth, England
@bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
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Chloe Pitchford Music
(@c_pitchford) reported
from
Liverpool, England
@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity
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Mike Kivi
(@mikekivi) reported
from
Garston, England
@bt_uk can you offer a better service for Broadband than Sky?
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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sarahbirdsey
(@sarahbirdsey) reported
from
Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Chester, England
Never thought I would say this but the commentary on @primevideouk is so much better than @btsport and @SkySportsPL There has been no boring/biased/unfunny/hatred. Commentators genuinely enjoying watching football and saying what is happening. #LIVTOT #Refreshing
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alan cartwright
(@bencartwright69) reported
from
Helsby, England
@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
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W
(@tweetJumpy) reported
from
Birkenhead, England
@Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
@bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻
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Niccy Rich 🏴🇰🇳
(@NiccyRich) reported
from
Liverpool, England
@btsport PSG 5 Basaksehir 1, and the highlights package is 124 seconds long? Really poor broadcasting from BT Sport, as usual
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Matthew Burrow
(@matt_burrow) reported
from
Frodsham, England
@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Williams
(@shabrynco1) reported
@bt_uk Is that right, so no service after a home move for 44 days is classed as unacceptable and over a week to hear something back about a complaint is not right? Who can I actually contact without being passed through half a dozen departments and having to tell my story over and over
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Jordan Lee Collins
(@JordanLeeSounds) reported
@VerityWendon @bt_uk Thanks @VerityWendon I think it’s about time I contacted the ombudsman. Never had anything like it!
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Super spark 🇬🇧
(@TheRealEnergyCo) reported
@bt_uk your customer service is non-existent. Is anybody in your joke of a company able to take ownership of a customer problem? Absolutely shocking service, never again. #poorservice #customerservice #broadband
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Donna Tilston
(@dibba69) reported
@bt_uk really disappointed with the current service from you. Not resolving the issue within 24 hours as promised and nobody telephoned me back with an update. Poor customer service xDx
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Alan Macleod
(@AlanMacleod14) reported
Does anyone have any advice on how to get a serious response from @bt_uk ? 10 weeks since ordered broadband and several phone calls and complaints I’m just being bounced around speaking to people who can’t help. It’s frightening that customers can be treated this way. #BT
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Alan Macleod
(@AlanMacleod14) reported
@shabrynco1 @bt_uk I’m over 70 days without connection and after multiple calls and complaints still have no idea what is going on. Shambolic customer service. Hope you have more luck than me Sharon.
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Cathy Clamp
(@cathy_clamp) reported
@bt_uk waiting to be called back about our internet being down again
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Daniel
(@D_P_Palmer1) reported
@bt_uk Do you think this is good service BT. Is this how you think you should treat customers? You won't send me a temporary data hub to use because you want me to upgrade, for a service that you're not providing. 16 months in a contract and 2 separate outages lasting 2 months combined
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_jess_.e
(@Julie66161579) reported
@bt_uk NOT HAPPY with bt, elderly, vulnerable, disabled parents left without phoneline after upgrading their bt two weeks ago, can't receive or make calls,bt say they will try to fix by next Wednesday but can't guarantee this!?@
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🏴 Rich John 🏴
(@theboyrichjohn) reported
I blame @btsport for the TV deal and @MLBTV for agreeing to sell subscribers down the river for a few extra $. BT show how many games a week? Did they show the Chisox at all? You always have to find a way of spoiling everything. You can both go f*** yourselves.