BT (British Telecom)

BT (British Telecom) Outage Report in Frodsham, Cheshire West and Chester, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frodsham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frodsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frodsham, Cheshire West and Chester, England 01/15/2026 10:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frodsham, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Warrington, Northwich, Birkenhead, Runcorn, Chester and Bromborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWarrington E-mail
United KingdomNorthwich Wi-fi
United KingdomLiverpool Phone
United KingdomBirkenhead Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Frodsham, England

Latest outage, problems and issue reports in Frodsham and nearby locations:

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • Rockraj31 Reg white (@Rockraj31) reported from Birkenhead, England

    @bt_uk are their still issues in Twickenham drive leasowe Merseyside ch46 been no Internet since yesterday @4pm

  • Miss_Boxy Rebecca 💙 (@Miss_Boxy) reported from Chester, England

    @bt_uk we’ve been without internet for the past month due to port damage/ network outage. Despite numerous escalation calls via Sky, we are still waiting for a specialist engineer to sort the issue and no further updates. Can this be flagged ASAP?

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    I know Delph was given MOTM by @btsport but I can't get away from the fact Iwobi was immense out there today, ran everywhere and never stopped from minute one

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @bt_uk My girl has had the text but still not working ?

  • MJADodd Michael Dodd (@MJADodd) reported from Seaforth, England

    @julesspaceman @bt_uk @Tesco Companies like bt etc, it literally makes the world of difference who you speak to... One person. Will be great, the next will not... Shows that their current training isn't working as it should as there is a massive difference between customer service from person to person

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

  • jvblueboy John Vanderwerff+ (@jvblueboy) reported from Birkenhead, England

    @bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?

  • tboothy Thomas Booth (@tboothy) reported from Liverpool, England

    @davieslfc I noticed he was overly critical yesterday. He was criticising someone for taking a poor corner, like he never took a bad corner in his career. He was a pretty good player in his time but not without fault... #LIVVIL #btsport

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MaidenWatford 🤘𝕸𝖆𝖙 𝖙𝖍𝖊 𝕯𝖆𝖒𝖓𝖊𝖉🤘 (@MaidenWatford) reported

    @bt_uk sitting on a phone nearly an hour so far. That's after 25 mins and then getting cutting off. Your DM is a stupid automated message. I would text my landline on sms but its not installed! Just a total joke

  • MrAndyMich Andy Mich (@MrAndyMich) reported

    @bt_uk is there a problem with by call protect 1572? I’m trying to block a number and it just says sorry we can’t continue.

  • Abbie_SK A B S (@Abbie_SK) reported

    @bt_uk can u send me a returns package please? Cancelled broadband at my old address 3/12 and cust service said they’d send returns package to my new address. Get emails daily telling me to return hub but yet to receive returns info!!

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • iTraderInvest i Trader Invest (@iTraderInvest) reported

    @bt_uk BT look at your bloody personal messages! I’ve been on hold for over 30 minutes of my life that I won’t get back! For a communication company your a joke. I need to cancel my appointment on Monday DM me know as won’t call you again, time is to precious to waste on you.

  • Lisaowen1983 Lisa (@Lisaowen1983) reported

    @bt_uk No it’s not sorted. It’s horrendous. Wifi constantly going off and signal so poor. I have put in to switch providers now however I don’t know why I’m still paying for a terrible service!

  • RobK41777792 Rob K (@RobK41777792) reported

    @bt_uk internet not working all morning, only had it installed last month. Please help, how am I supposed to work?

  • ressjie shaolin soul (@ressjie) reported

    @bt_uk been without telephone line or internet for two weeks now, your engineer never came on the day we were told he would. there’s an 88 yr old stroke victim who needs phone for emergencies and people working from home who need internet

  • mattsaunders89 Matt (@mattsaunders89) reported

    8 days now without @bt_uk broadband! 30 minute queue when calling to speak to customer services! Really poor service!

  • KloppKlueless Klueless Klopp (@KloppKlueless) reported

    Anyone else having trouble with their @bt_uk internel? Connection keeps dropping out when I’m on a cod. #fuming