BT (British Telecom)

BT (British Telecom) Outage Report in Frodsham, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frodsham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frodsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frodsham, Cheshire West and Chester, England 04/01/2025 07:50

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Frodsham, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Ellesmere Port, Warrington, St Helens, Northwich, Chester, Widnes, Runcorn, Winsford, Birkenhead, Seaforth and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomEllesmere Port Internet
United KingdomWarrington Wi-fi
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomEllesmere Port TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Frodsham, England

Latest outage, problems and issue reports in Frodsham and nearby locations:

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • RleEllis ♿Rachel Ellis♿ (@RleEllis) reported from Risley, England

    @KyleFutbol @btsportfootball @btsport @ChampionsLeague @SpursOfficial @AFCAjax_EN @LFC @FCBarcelona @GaryLineker @mrjakehumphrey @rioferdy5 @DFletcherSport A point I've just made as well, it's stupid and unfair.

  • Johncharlesart1 John Charles (@Johncharlesart1) reported from Roby, England

    Almost impossible to watch @MTKGlobal on @YouTube with the absolute dog shit internet service that @bt_uk provide

  • kevdkev77 KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England

    @btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

  • andymurphy79 Andy Murphy (@andymurphy79) reported from Roby, England

    @btsport love your channels but it’s a bad bad idea to put American @ufc ppvs ppv over here in the Uk..I watch up to watch every ufc event but will cancell if you do this👎

  • chuckles_xx Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England

    @MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts

  • ljones1986 Lisa Jones (@ljones1986) reported from Ellesmere Port, England

    @bt_uk Is the worst Customer Service ever!

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • StickyWalnut STICKY (@StickyWalnut) reported from Chester, England

    @btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap

  • AnfieldMan1996 JB - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    By the way, Steve McManaman voice goes through me and he’s a proper shit commentator @btsport

  • cecilbumfluff83 Thomas Farrelly (@cecilbumfluff83) reported from Liverpool, England

    @Productmusic @btsport Libpool fans for you. Just to clarify pepe they have got Messi so tough shit pal

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • gill_nedelcu Gill Nedelcu (@gill_nedelcu) reported from Birkenhead, England

    @bt_uk @btsport WTF load of rubbish!

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • AnthonyMalone_ Anthony Malone (@AnthonyMalone_) reported from Roby, England

    @btsportfootball @ChampionsLeague @btsport Vermaelen and Can were never pretenders...

  • awesome_walls Steve Wall (@awesome_walls) reported from Seaforth, England

    @virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!

  • retired_replica James Rowland (@retired_replica) reported from Liverpool, England

    Bad game, @btsport stream was abysmal but I'm glad Liverpool one. See you at the parade tomorrow! #UCLfinal #Liverpool #Tottenham

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • peterkelk90 2 (@peterkelk90) reported

    @FredCoolbreeze @bt_uk Exactly, absolutely boils my blood. Been a BT customer all my life, don't even get a PS5 stock email reminder that I signed up for. @bt_uk You need to investigate your orders because theres no way they are legit purchases, they're bot scalpers, ruining christmas for all the kids.

  • StirFried14 StirFried (@StirFried14) reported

    @bt_uk To even seriously suggest my Wifi wasn’t being logged in with the correct password is utterly insulting and shows a complete lack of understanding of my issue. I had 4 other devices connected to that WiFi which were working fine FFS. Just give me a refund please.

  • lukelallier Luke Lallier (@lukelallier) reported

    @whunter22 @bt_uk You’re an idiot. You’d obviously need a plan with them + it’s not even US plug. Moronic ****

  • no92strahan Mark (@no92strahan) reported

    @bt_uk Mine has been stuck on security check since yesterday evening. Please can you help?

  • StirFried14 StirFried (@StirFried14) reported

    @bt_uk To even seriously suggest my Wifi wasn’t logged in with the correct password is utterly insulting and shows a complete lack of understanding of my issue. As if my Wifi logged out and changed passwords during the game, FFS. Just give me a refund please.

  • dannysmith54 Danny (@dannysmith54) reported

    @bt_uk @btsport @bt_uk please help me!!? I've just paid my bill and noticed i for some strange reason have 2 accounts but one isn't active/being used and i paid my bill to the one that aint active i need to cancel get the ££ back n pay it to the right account please help?

  • niravhathi_ Nirav Hathi (@niravhathi_) reported

    @bt_uk Still no fix on Big Sur. Frankly ridiculous. The product is called BT Virus Protect although it is supplied by McAfee. @bt_uk needs to step up and take action and communicate better

  • ollycrouch Oliver (@ollycrouch) reported

    @peterkelk90 @FredCoolbreeze @bt_uk You never know, they will drop lots more before Christmas. Good luck!

  • wareing1974 CHAMPIONS 19/20 🏆#19 (@wareing1974) reported

    @bt_uk I’ve had a low speed fault on my home broadband that has now been open for 7 days with no update. It is consistently below my supposed guaranteed speed. Surely it can’t take so long to fix something I’m paying you for?

  • garethmiers Gareth Miers (@garethmiers) reported

    @BTCare why do I need to ring someone to cancel my contract with you? Why can't I do it online?