BT (British Telecom)

BT (British Telecom) Outage Report in Frodsham, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Frodsham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Frodsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Frodsham, Cheshire West and Chester, England 12/05/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frodsham, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Northwich, Chester, Lymm, Warrington, Widnes, Birkenhead, St Helens and Seaforth.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomNorthwich Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Frodsham, England

Latest outage, problems and issue reports in Frodsham and nearby locations:

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • b11oma billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email

  • LizWoodbridge Liz (@LizWoodbridge) reported from Chester, England

    @bt_uk It was a second no show from the home tech expert to assess my elderly Mum’s needs. We’ve given up…I took Friday off to be there and no show today either. Disappointing service, I’m afraid.

  • nigelhay Nigel Hay (@nigelhay) reported from Winsford, England

    @bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!

  • plattyphoto Bernard Platt (@plattyphoto) reported from St Helens, England

    @BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • andijarvis Andi Jarvis (@andijarvis) reported from Liverpool, England

    Do you think anyone @bt_uk has ever used their TV box? Have just switched from Sky. The BT TV remote and responsiveness of the interface is so, so bad.

  • SMA_FN_ SMA (@SMA_FN_) reported from Huntington, England

    Nice one @btsport no signal for the Liverpool match

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • m7leicauser Andy B 💙 (@m7leicauser) reported from Comberbach, England

    Now had three calls this morning on our @bt_uk landline from scammers telling us that we have a problem with our internet service. Seems nothing can be done. Getting sick of this. Time to ditch the land line altogether

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • jakeadamson99 Jake Adamson (@jakeadamson99) reported from Ellesmere Port, England

    Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • keithrumpire Keith (@keithrumpire) reported from Chester, England

    @btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    @bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBigOP Paul Hardy (@TheBigOP) reported

    @bt_uk Hi BT I can still access my old BT cloud account and I want to retrieve the images within but I can't seem to access it on any other device or move the images anywhere else and I would hate to lose them, can you help???

  • whoamidoyouknow Dave (@whoamidoyouknow) reported

    @bt_uk You tell me? As stated on numerous previous occasions, I’ve been told that my issue has been escalated and I’ll be called back. It never happens. After complaining via Twitter, I got a call this morning. However, this was from yet another 1st line suppport person who was clueless

  • SueDuris Sue Duris (@SueDuris) reported

    @bt_uk You’re missing the point I am out 3 days without service. Perhaps longer. Bad service.

  • rachcoasters rachnrollercoasters (@rachcoasters) reported

    @bt_uk I am in regular contact with your customer services, its an ongoing issue, but you really need to work on your communication links and how you keep your customers updated as there is no consistency between the texts I am receiving and what I am being informed of over the phone.

  • sarahLporter76 Sarah Porter (@sarahLporter76) reported

    @bt_uk cable down in the road outside my house, engineer gleefully took it down and said we would not be back online anytime soon. Took 3 months to get online after moving here, only been online for a few weeks. This is rubbish

  • lesleymcdonald Lesley McDonald (@lesleymcdonald) reported

    @MattHancock @robertlargan @bt_uk Only because Dido & Serco were nowhere near it & public sector NHS made it happen. Private sector obsession of complete idiots. You value money & power over anything that actually matters. Life, service, community, kindness to those who can offer you with nothing in return.

  • Bigiheart frankfurt (@Bigiheart) reported

    @ChelseaFC I can't view this.. @btsport **** off..

  • kerrieh12 Kerrie (@kerrieh12) reported

    @bt_uk 29th March... *Apparently* 2 days holiday I've wasted off work now, @OpenreachHelp haven't even text to confirm appt on 29/3. If no-one shows or open reach cancel 29th, I will move everything to Sky.

  • SueDuris Sue Duris (@SueDuris) reported

    Boy everyone in the village said get @bt_uk - 3 days still with no service. I’m so thrilled that #CX and #CustomerService mean something in the #UK, she said sarcastically.

  • UKPoliticsLive UK Politics Live (@UKPoliticsLive) reported

    @MrsAgbag @bt_uk Thanks! Problem with changing provider is that BT are the only ones who seem to be able to service my flat for some wildly anti-competitive reason. So I’m stuck waiting and waiting. Otherwise I’d be with literally any other provider on earth by now