BT (British Telecom) Outage in Haslington, Cheshire East, England

Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

@btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

@Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

@ljo_87 @hunter_mufc @ManUtdWomenFans @btsport @FAWSL @F1 @FAWC_ Oh yeah I agee about the @FAWC_, it was bad enough trying to find non MUTV highlights of games when we were in it, but now we are not, it seems as if that league has sadly been forgotten about somewhat. I would love to see matches in that league shown, even Justin highlight form.

Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

@petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

@btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

@TomMarsy @btsport He certainly chatted some shit

@BTCare Yes it is. It was my 3rd call today. I have previously been told that our poor TV picture was likely to be due to our Ariel not BT equipment. But guess what, it works better with the Ariel directly in the TV

Hi @OpenreachHelp and @BTCare. I’ve been without a phone line now for 6+ hours, and subsequently no internet. 2 @WeAreOpenreach vans seen in the area without resolution. Reported to @SkyHelpTeam who have escalated to you. Any chance of an update?

@BTCare Not great is it, 2 weeks without a service ??

@bt_uk not happy. Internet has been dropping for weeks now. All the money I pay and still not rectified. Promised a new hub. Still not delivered. Might as Well throw money down the drain. @BTCare

Hi @BTCare Just switched to #btmobile but finding poor signal issues locally. The BT app automatically connects to hot spots. Is it secure?

@AdamMorgan33 @BTCare That’s why I moved to another provider....BT’s customer service is nonexistent

@MotoGP It may be, but you allowed the cancellation instead of reschedule for the next day, very poor on you and the teams who blocked the reschedule to Monday it’s not even like you are racing next weekend!!!! I think @btsport should get a refund

@BTCare We were told there was a technical problem...still waiting!

@BTCare are there any broadband issues in CW8? Seems very on and off today and normally get 60mb and been down to 12mb max for the last few days!

@BTCare hi, I need help in resolving an ongoing issue following a house move back in April - please help

@BTCare Could have forwarded on! Customer shouldn’t have to keep chasing.

@BTCare Thanks for replying Dee. Chat should have got someone to ring me. Service is getting worse. The visit was for a broadband fault. The fibre service I’m getting is the worst I have ever had - shocking. Even an appliance that is hard wired in is failing. Really disappointed.

It feels wrong for me to pay £70+ for Fibre internet, which is the standard speeds surely in 2019, with basic freeview except for BT Sport. That is so basic in my view but these companies don't give a flying ****. @bt_uk

@bt_uk Btw @bt_uk - no engineer arrived Friday. No phone call explaining or updating. Still no dial tone. No dial tone next door either. App still says service is fine.

I waste so much time arguing about Kate Middleton why we never wrote UK economic plan or the UN economic plan. @UKMissionGeneva it’s comes every day I can’t think or work @bt_uk remove all your internet companies from international offices it blamed AI today

I waste so much time arguing about Kate Middleton why we never wrote UK economic plan or the UN economic plan. @UKMissionGeneva it’s comes every day I can’t think or work @bt_uk

IMAGINE YOU HAVE A SHORT POWERCUT AND AS A RESULT YOUR BT 'SMARTBOX' BREAKS. THEN IMAGINE HAVING TO WAIT THREE DAYS FOR SOMEONE TO COME FIX IT. GREAT JOB @bt_uk

@bt_uk Take this as formal notification that I wish to terminate my services with your company on the 28th October 2019. No charges are applicable because I am not legally bound by contract as I am not getting a reliable service. I have cancelled the direct debit. Contact me asap

@bt_uk That was my partner, he was trying to figure out what's going on but they've said they cant help any further

@bt_uk I am losing patience with your telephone staff. Persistent internet issues since being with you for just a few weeks. Confirmed they would cancel without charges, now being told I can't! I want to leave as I am not paying your company for poor unreliable services! :(

Well I give up, trying to report a tree blocking B class road, highways you need council, council you need BT,can't get hold of anyone at BT,BTCARE Twitter account closed .what a waste of time I hope the rescue service don't need to use it because I have wasted too much time

@bt_uk @BTGroup @OpenreachHelp @WeAreOpenreach Re: order BT7652W3 and complaint IMP-105003863, our Infinity FTTP line was installed 2 weeks ago and incorrectly cancelled last Friday (BT mistake). Over 24hrs later and the remedial order has still not been committed by Openreach 🤯