BT (British Telecom) Outage Report in Haslington, Cheshire East, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Haslington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haslington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Haslington, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Crewe and Congleton.
City | Problem Type | Report Time |
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Internet | ||
TV | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Haslington, England
Latest outage, problems and issue reports in Haslington and nearby locations:
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Iain Hughes (@F1Hughsey87) reported from Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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sarahbirdsey (@sarahbirdsey) reported from Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Gary Lister (@gaz_lister) reported from Moulton, England
@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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Sarah (@threexhorses) reported from Chelford, England
@bt_uk what is the phone number for customer services please.
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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Matt Western* (@westie0808) reported from Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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I.Am.Emmanuel (@draneni) reported from Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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James Goggin (@tasted_flight) reported from Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England
@bt_uk No thanks, I solved the problem.
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Nigel Hay (@nigelhay) reported from Winsford, England
@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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Gary Lister (@gaz_lister) reported from Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Gary Lister (@gaz_lister) reported from Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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mark keogh (@keogh01) reported from Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sheena Davies (@SouthZeal) reported
@bt_uk Still not fixed but at least I now have someone investigating properly rather than putting the problem back into the too hard box.
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Georgia Miller (@georgiaemma98) reported
@OpenreachHelp @bt_uk absolutely shocking service, have requested on 3 separate occasions for Wi-Fi to be installed in our home, only to be told an hour before no one from Openreach can attend & they can’t do anything to rectify any issues. Please can you help?
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Jodie Preece (@JodieHedger) reported
@bt_uk 6 days now of no service for my elderly parent. This is so bad and I have told everyone to steer clear of this company
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Life untravelled (@MercyMaeLyn1) reported
@bt_uk can you explain to me why I'm being billed almost double the amount I agreed to? I cannot access the chat and I tried to open a complaint and have effectively been ignored.
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James Turner (@jamestestarossa) reported
@bt_uk Not a freeview issue. Picture is currently doing it and the Home menu is not viewable due to the distortion so unable to check signal strength. Plugged aerial in direct to TV and absolutely fine.
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Jonny (@JonnyCoughlan1) reported
@bt_uk Really appreciate you doing absolutely nothing to fix my fault and billing me for a service l can't use, then being ignored on here.
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David (@consumer_active) reported
@bt_uk I'm going to have a nervous breakdown if i have to deal with your 'chat support' for another minute. going round and round in circles. please can i get some human help for 96-yr-old ww2 veteran loyal BT account holder with serious disabilities getting run around by BT
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justice4mogous (@justice4mogous1) reported
@btsport The coroners' inquest returned an open verdict, meaning that the cause of death was inconclusive. Why are some people involved in the cover-up? I think people in public service should be impartial and colour blind. Maybe it is their nature and can not change.
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JOHNSON RACHEL (@RAE75) reported
@bt_uk 2 weeks no WiFi…I tweet my complaint…They respond…privately message us they say, we will look into it they say…Each person responds with a different load of twaddle! Utter rubbish!
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Lee Shields (@LS110192) reported
@bt_uk hi there, I was wondering if anyone could help? My broadband contract is due to end on Oct 30th with another provider. I have learning disabilities and was wondering if I chose to switch to BT Broadband, could I get help with that and also get a better deal? (1/2)