BT (British Telecom)

BT (British Telecom) Outage Report in Haslington, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haslington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haslington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haslington, Cheshire East, England 02/23/2025 04:00

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Haslington, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Macclesfield, Crewe, Congleton, Northwich, Winsford, Newcastle under Lyme and Whitchurch.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomMacclesfield Wi-fi
United KingdomStoke-on-Trent E-mail
United KingdomCrewe Wi-fi
United KingdomCrewe Wi-fi
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Haslington, England

Latest outage, problems and issue reports in Haslington and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • cswbertie Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

  • tom_hiles Tom Hiles (@tom_hiles) reported from Macclesfield, England

    @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

  • Catheri93331915 Catherine Johnson (@Catheri93331915) reported from Macclesfield, England

    @samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

  • draneni I.Am.Emmanuel (@draneni) reported from Crewe, England

    Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • nigelhay Nigel Hay (@nigelhay) reported from Winsford, England

    @bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog

  • Catheri93331915 Catherine Johnson (@Catheri93331915) reported from Macclesfield, England

    @bt_uk Openreach chat unusable - keeps looping to error - how can I get help please

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • cswbertie Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England

    @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • sarahbirdsey sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • HaddrellPaul Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • midchesmufc Paul Williams (@midchesmufc) reported

    @btsport How can you justify £19.95 for a fight that doesn't involve at least one top tier boxer? It's not exatly Fury v Usyk is it? You must think people are stupid?

  • JonnyCoughlan1 Jonny (@JonnyCoughlan1) reported

    @bt_uk Thanks for doing nothing to solve the problem and charging me for the privilege!

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @btcare hi, if its not too much trouble can we please have some internet, i know its far too greedy of me to expect some internet even tho i pay a rediculous amount for it but a little bit this week would be nice as so far we have had next to **** all

  • BodyTaskforce TurtleHead (@BodyTaskforce) reported

    @bt_uk 4 days no internet after Openreach stripped out my copper and attempted to run fibre into a broken duct! Where is my engineer, why am I living on 4g cards! GB26816757

  • UtterlyRekt Harry Gateaux (@UtterlyRekt) reported

    @bt_uk @swainson09 Just had a lazy engineer call and say he isn’t coming because the whole area is down and won’t be fixed until 30/9. You’re website reports no such faults. 😡

  • georgiaemma98 Georgia Miller (@georgiaemma98) reported

    @OpenreachHelp @bt_uk absolutely shocking service, have requested on 3 separate occasions for Wi-Fi to be installed in our home, only to be told an hour before no one from Openreach can attend & they can’t do anything to rectify any issues. Please can you help?

  • saikitsten ً (@saikitsten) reported

    @bt_uk hello I have received an email about the latest bill however I am not able to login to my account in order to view and pay the bill

  • JamieWicks95 jamiewicks (@JamieWicks95) reported

    @bt_uk please explain why your internet is down again….

  • chandy68 andy (@chandy68) reported

    @bt_uk another week. Another period of chasing down why the promised broadband is not delivered.

  • EQuinnEcolab Elaine Quinn (@EQuinnEcolab) reported

    @bt_uk still awaiting our TV to be connected to BT sport - days waiting for the tech team to fix! We can get it on our handheld devices but your team cannot connect our TV- bored and disappointed with this