BT (British Telecom)

BT (British Telecom) Outage Report in Chelford, Cheshire East, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chelford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chelford, Cheshire East, England 01/19/2026 08:20

January 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chelford, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Warrington, Northwich, Stockport, Knutsford, Leek, Sandbach, Sale and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester E-mail
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chelford, England

Latest outage, problems and issue reports in Chelford and nearby locations:

  • govinddhankhar G kumar (@govinddhankhar) reported from Manchester, England

    @bt_uk my complaint VOL013-623045051740 closed without any resolution and without my consent by your worst customer service . You are violating Omdurman

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.

  • Darrenmiller87 Darren Miller (@Darrenmiller87) reported from Cheadle Hulme, England

    @bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.

  • ManCityPal MCFC OK (@ManCityPal) reported from Wilmslow, England

    Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.

  • govinddhankhar G kumar (@govinddhankhar) reported from Manchester, England

    @bt_uk Dear BT , it’s been 7 days … no response of your request to call me ASAP …???? Can you listen the call as one of your advisor first refused me to open complaint and tried to misguide me and another advisor open the complaint and closed without my consent …..

  • forgedbyfiree Forged By Fire (@forgedbyfiree) reported from Manchester, England

    Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again

  • Juevans70A Julie Evans (@Juevans70A) reported from Sale, England

    So annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....

  • willisclarkie Will (@willisclarkie) reported from Manchester, England

    pretty good of Root, Malan and Pope to spare @btsport’s blushes by making 90% of the audience turn off the telly, leaving the technical issues to go unnoticed

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk @commuter_girl Why do we have to pay for these? I don't understand why you're allowed to sell inferior service for higher prices.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • Nickbr1001 Nick Broughall (@Nickbr1001) reported from Sale, England

    If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GhaderiShirin Shirin Ghaderi (@GhaderiShirin) reported

    @bt_uk Both myself and my sister are Doctors working from home & we depend on a functioning & fast internet. We’ve been waiting for WEEKS for a BT engineer to fix our FO line. After hours of hanging on the phone line and a clueless Customer Service, we are still nowhere #BT

  • CD_Strickland Chris Strickland (@CD_Strickland) reported

    @primevideosport et al, Fake Fan noise is crap, it spoils the atmosphere - please follow @btsport and have an in stadium atmosphere choice (no commentary would also help)

  • JeffCMRT Jeff Carroll (@JeffCMRT) reported

    @BTCare are you having Broadband issues in LA21 area please? Ours has been iffy for a week or so!

  • gmhX__ georgia x (@gmhX__) reported

    @bt_uk need help with BT! But you never answer the phone! Customer service is just as bad as the wifi connection...!!!

  • JeffCMRT Jeff Carroll (@JeffCMRT) reported

    @bt_uk Hi, are you having some Broadband issues in LA21 area please? Our service has been iffy for about a week, losing connectivity, having to reboot router etc...

  • ezekiels_tomb Debororororororora (@ezekiels_tomb) reported

    @bt_uk my mum near Evesham has been without internet and landline since 25 Dec - that's Xmas day. She's 75 and lives alone. Around 10 houses are in total blackout since a car drove into a pole. They've been told nothing except BT will sort it. When?

  • wiIlparkinson Will Parkinson (@wiIlparkinson) reported

    @bt_uk I've tried your online chat but they just say: "However Will please understand that I would not be able to give you much information about the mobile issue since we are not trained, and I would not give you any false information"

  • Andy131B Andy (@Andy131B) reported

    @bt_uk No Chris they're a sky customer... However the point still stands. Why on earth is a BT engineer ignoring a fault clearly created while he was up the pole? I've used the @SkyUK account to run a line test and book an engineer visit but it's 2-5 days...

  • wiIlparkinson Will Parkinson (@wiIlparkinson) reported

    @bt_uk I upgraded my plan this morning and now my phone is showing as no service I can’t make even make a call. I need this fixed immediately. It’s been showing as no service for over an hour

  • tarchappell85 Tom (@tarchappell85) reported

    @bt_uk It says everything is OK but my broadband and phoneline are both down