BT (British Telecom) Outage Report in Biddulph, Staffordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Biddulph, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Biddulph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Biddulph, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Buxton, Crewe, Stoke-on-Trent, Congleton, Newcastle under Lyme, Macclesfield and Leek.
| City | Problem Type | Report Time |
|---|---|---|
 Buxton |
Internet | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
Internet | |
| Congleton |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Newcastle under Lyme |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Biddulph, England
Latest outage, problems and issue reports in Biddulph and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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Catherine Johnson
(@Catheri93331915) reported
from
Macclesfield, England
@bt_uk Openreach chat unusable - keeps looping to error - how can I get help please
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
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Tom Hiles
(@tom_hiles) reported
from
Macclesfield, England
@bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Aileen 🇪🇺
(@aillynnbee) reported
@bt_uk Many thanks BT for helping me with this, not sure why it is easier to resolve by DM on twitter than phoning customer services? It would be really great if BT had a policy specifically for moves to Care Homes. Looking on forums, I am not the only one who has had problems with this
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Snah Bhatti
(@SnahBhatti) reported
@bt_uk Thanks @bt_uk better service in one tweet than 6 phone calls with @Plusnet
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Revd Paul A. Carr (revPACman)
(@revPACman) reported
@bt_uk My bill has no concession for the abysmal service you've provided.
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arbz
(@arbzx2) reported
@bt_uk fix up ur ting acc nvm as i’m typing dis it’s come back up x
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Marie Lindley
(@marie_lindley) reported
@bt_uk called to try to reduce our bill which agent agreed with no contract. Received digital voice phone, current line cut off, not reduced price and a new 24 month contract we never agreed to. In 14 day cool off period. Tried to call endless times and finally got though...
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Mrs KF
(@keogh_foy) reported
Today will be a good day because @bt_uk will fix our school phone lines .
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Prof Stephen Boyd Davis
(@StepBD) reported
@bt_uk Thank you. I’m impressed that you came back to me. I had no time to do this yesterday. (I’ll switch to DMs after I’ve spoken with the value team. And maybe switch back to public tweets if they don’t solve the problem!).
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Liesl
(@LiesleyWiesley) reported
@bt_uk please explain why your engineer didn’t turn up yesterday to fix my broadband issues and then after arranging another appointment for this morning it is once again cancelled by you! I’m sick of talking to robots and need this resolved ASAP!
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NWR Birchy7
(@NWR_Birchy7) reported
@bt_uk @ripinmypants I also have issues on ll13 cannot connect to the internet at all
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tom adlam
(@adders89) reported
@bt_uk Hi, yes I have 2 adapters I have tried swapping them both over and resetting/relinking them but still getting slow speeds from them. Being on the full fibre 100 plan I wouldn’t have thought the speeds should be dropping so much using the mini connectors