BT (British Telecom)

BT (British Telecom) Outage Report in Burton upon Trent, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Burton upon Trent come from postal codes DE14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burton upon Trent, Staffordshire, England 03/28/2025 17:00

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (8%)

    Phone (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Derby, Burton upon Trent, Lichfield, Swadlincote, Uttoxeter, Tamworth, Coalville and Burntwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby E-mail
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomBurton upon Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • susanhoneykeogh ben (@susanhoneykeogh) reported

    @bt_uk please contact @WeAreOpenreach re no service in my area RG40 4AA, have been told that it would be resolved by 10pm last night, no more updates!!

  • Paddy_McHugh_67 Patrick Joseph McHugh (@Paddy_McHugh_67) reported

    @bt_uk may i request someone to check if there is an outage in my area?

  • mpr147 Michael Rogers (@mpr147) reported

    @bt_uk We will leave and look for another provider when our contract is up. We have had issues from day 1 and feel let down by the customer service received. We aren’t even able to watch tv as it’s all dependent on a wifi connection. Shame on you for treating people like this.

  • IMBezza Iain (@IMBezza) reported

    @bt_uk my router disconnected 4x pday, so you send me a faulty hub which fails to provide wifi (54downstram, 3.5mb over wifi) Cost me £150 mesh to resolve as you fail to. Now nobody is answering my calls? ALSO I returned my kit 26/09 but you are still going to charge me? UNHAPPY

  • dylnlittle Dyln 🍀 (@dylnlittle) reported from Paisley, Scotland

    BT is honestly the worst company to have your internet with @bt_uk

  • LyndseyJMarr Lyndsey Jane Marriot (@LyndseyJMarr) reported

    @bt_uk I’m waiting for a callback from customer services tomorrow

  • GregoryTKint GregoryTKint #SafeEdForAll #RejoinEU (@GregoryTKint) reported

    @bt_uk Has your customer care changed? That's another hour wasted being pinged from Broadband to TV to Shop and now Tech... but without a solution 🤨 And that is for something very simple.

  • deancf1 UTD we stand (@deancf1) reported

    @bt_uk Rubbish can’t even fix an internet outage my home internet has been down for 4 days now sent out an EE hub and that is worse than rubbish nearly out of my monthly 4g on my contract awful service

  • _Princesscaz Caris (@_Princesscaz) reported

    @btbusinesscare We are still without internet been told on chat we ‘have a fault’ yet we have had TWO engineers unable to fix it.. how long is this saga going to go on? We have only just upgraded our contract so thinking to use our cooling period and cancel.

  • johndurant63 john durant (@johndurant63) reported

    @bt_uk @stealthdonkey Thanks for making me wait 5 hours for you engineer to install broadband cancel my order ASAP ans send me a bag for returning hub Terrible customer service Last point without customers you don't have a buisness