BT (British Telecom)

BT (British Telecom) Outage Report in Burton upon Trent, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Burton upon Trent come from postal codes DE14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burton upon Trent, Staffordshire, England 04/18/2025 06:50

April 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Tamworth, Swadlincote, Derby, Burton upon Trent and Lichfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomTamworth Internet
United KingdomSwadlincote Internet
United KingdomDerby E-mail
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

  • L14OLA Lia Roguszka (@L14OLA) reported from Chellaston, England

    @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • Atheist_Tomdog Thomas (@Atheist_Tomdog) reported from Moira, England

    @Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?

  • quinny71 Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ferringferret Vandelay industries (@ferringferret) reported

    @bt_uk Hey! there's global known issues with your Smart Hub 2 recent firmware update (version V0.26.03.01286) which stops @Sonos working. Are you going to fix this so that I can use my speakers again? Regards

  • DrAndyLangdon DrAndyLangdon (@DrAndyLangdon) reported

    @bt_uk We were supposed to get super fast broadband installed on 23rd March. Our Sky BB was disconnected. We are still waiting for various cable issues to be resolved. Spoke to BT on Thursday and received condescending generic update the next day. Now left with download speeds of 3mbs.

  • JaqckTTV Jack (@JaqckTTV) reported

    If I could make any suggestion for people in the UK it's simple - Always join Virgin Media - Never use BT @virginmedia @bt_uk

  • John_Bingham John Bingham (@John_Bingham) reported

    @montie To be fair @bt_uk managed to cut our internet off by mistake three weeks ago without the help of any specially reintroduced species

  • jordan98655429 jordan (@jordan98655429) reported

    @taylorh57226577 @bt_uk They’ve refreshed my WiFi opened up some new gates or something, and have said they are going to send someone out to help with my problem if it consists. It might be that It’s the disc not the hub but I’m not 100 on that but it’s really annoying when everything else is perfect 🥲

  • Gavin_F_Brewis GfB 📚 (@Gavin_F_Brewis) reported

    @ahdamnsoper @bt_uk Honestly, frightening. Poor girl felt the need to defend them I said don't worry I know you need to, it's these scumbags making the rules who need to answer though, not you.

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported

    Hello, @bt_uk I have a problem with the phone line where it says I am in credit for a bill on my account, I have had no bills in the post about this? Please can you look into this for me ASAP?

  • timmysoft Timmy Soft (@timmysoft) reported

    Hey @bt_uk I’ve had terrible internet, terrible customer service and now I actually have no broadband. I’ve reported you to the ombudsman for repeated failures, deception and repeatedly closing my unresolved case. I’m looking forward to my big refund and compensation

  • _zoitsa Zoe Dddds (@_zoitsa) reported

    @bt_uk Hi Luke! Umm, I don't know - basically our BT Wifi box is by the front door, and there's no way we can get a cable to the TV (two rooms away) We came across this solution but they're no longer available - so not sure what our options are? Thanks! Zoe

  • jimbie84 James Mckenna (@jimbie84) reported

    @bt_uk Will I be without a service for a period of time ??