BT (British Telecom)

BT (British Telecom) Outage Report in Burton upon Trent, Staffordshire, England

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The latest reports from users having issues in Burton upon Trent come from postal codes DE14 and DE15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burton upon Trent, Staffordshire, England 12/28/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Burton upon Trent, Derby, Barlestone, Tamworth, Swadlincote, Uttoxeter, Coalville, Burntwood and Lichfield.

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City Problem Type Report Time
United KingdomBurton upon Trent Total Blackout
United KingdomBurton upon Trent Internet
United KingdomDerby Internet
United KingdomBarlestone Wi-fi
United KingdomTamworth E-mail
United KingdomSwadlincote Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • quinny71 Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatCantBeRigh2 ThatCantBeRight (@ThatCantBeRigh2) reported

    @bt_uk Yes despite 78mbps its awful and we're having problems on multiple devices even in the same room as the router! You're claiming your WiFi is easy plug and play and frankly its not!

  • GKaygreen KayG (@GKaygreen) reported

    @bt_uk what time do your engineers work till? Mine was due between 8am and 1pm today and still no sign of them, no contact from them either! Not a happy customer!!

  • othermixed othermixed (@othermixed) reported

    @Azrael808 @bt_uk @OpenreachHelp The problem is that all fixed line stuff where I live is ultimately handled by Openreach. We are using a mobile hotspot but the signal in the house isn't great. I tested a 5G connection and that works reasonably well although but of course a lot less stable

  • LiLNinjaHamster Bree (@LiLNinjaHamster) reported

    @bt_uk Please have the person in charge of our issue check the DM’s as we’re waiting for a callback about our month-long WIFI issue.

  • Ehlan22 Elly (@Ehlan22) reported

    @bt_uk all my wires work in the test socket but it doesn’t once the cover is back on master socket 5c engineer is complaining it’s the wires not the socket therefore not his problems which is not right

  • kamcrystal White Wine Spritzer - Lemonade - Large (@kamcrystal) reported

    Goodbye @virginmedia. After 10+ years, I've had enough of not getting the speeds promised and your godawful self help app and RUDE call center staff. Over to you @bt_uk

  • kimmynicole1 Kim (@kimmynicole1) reported

    Hi @bt_uk I’d love it if you could sort out how **** the Wi-fi is in Tebay please ***. I just wanna be able to watch tik tok and Netflix without it taking 2 years to load... is that too much to ask? What else am I menna do as a single gal on furlough in lockdown 😩 many thanks xo

  • Ehlan22 Elly (@Ehlan22) reported

    @bt_uk He replaced the cover of the socket and our broadband is now blue but landline is not working properly, he didn’t believe me it was blue so came back in to have a look for himself , its still not functioning like it use to though

  • benjog88 Ben O'Loughlin (@benjog88) reported

    @bt_uk any word on when the Internet issue will be resolved in Oldham?

  • BidwellSZN BidwellSZN (@BidwellSZN) reported

    @bt_uk It’s more a website issue it looks than EE side of things they text a link and I put in the 2 details I need to do first and I submit it and that message pops up every time I try