BT (British Telecom)

BT (British Telecom) Outage Report in Burton upon Trent, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burton upon Trent, Staffordshire, England 01/15/2025 07:50

January 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Derby, Coalville, Tamworth, Swadlincote and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomCoalville Total Blackout
United KingdomDerby TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • quinny71 Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • L14OLA Lia Roguszka (@L14OLA) reported from Chellaston, England

    @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanNocher Jordan Nocher (@JordanNocher) reported

    @bt_uk can I get some help? Every other night between 12-3am my internet switches from blue light to orange light, my broadband is 900mbps why is this happening??

  • D_P_Palmer1 Daniel (@D_P_Palmer1) reported

    @bt_uk I've asked for a temporary hub from you to cover the outage but you say I'm not on the right tarriff. I'm paying for a service that you are not providing for the second time since getting it. So far I've been without service for at total of 2 months of the 14 months I've had BT

  • p_vorn Paul Vaughan (@p_vorn) reported

    @bt_uk Hi, is there currently an issue in the E16 area ? The internet cut off and I’m now getting a red light on the LOS

  • bethanyg27 Beth G (@bethanyg27) reported

    @bt_uk Oh and I won't receive compensation because it's not all day every day. Just many hours every day. But it COMES BACK. Not enough to consistently use. But enough to satisfy BT that they won't actually have to stop charging us for the privilege of awful service.

  • fred_barwell Frederick Barwell (@fred_barwell) reported

    @bt_uk why can't BT management and sky management get in touch with each other to sort my problem out

  • fred_barwell Frederick Barwell (@fred_barwell) reported

    @bt_uk this is an absolute disgrace BT and sky are both saying that they can't help me to fix my problem so is there any person on the planet that can help me to fix my problem or am going to be forced to suffer that I will never ever be able to watch BT

  • bethanyg27 Beth G (@bethanyg27) reported

    @bt_uk The wifi has been intermittently down in our town for almost two weeks since someone crashed into the exchange. Despite multiple complaints from most of the town you have still failed to fix this.

  • s_m_gill Stephen Gill (@s_m_gill) reported

    @bt_uk So I have an open fault for no broadband and you send me a mini-hub that gives me no more than 25kbps internet access! How is this supposed to address my loss of service?!?!?

  • pommykiwi Geoff (@pommykiwi) reported

    @bt_uk is there a general issue with BT Internet in Port Talbot this evening? Or is it just my hub that’s stopped working?

  • fred_barwell Frederick Barwell (@fred_barwell) reported

    @bt_uk BT and sky are useless and crap I keep contacting them both to help me fix a problem but they are both saying that they are unable to help me to fix my problem