BT (British Telecom)

BT (British Telecom) Outage Report in Burton upon Trent, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Burton upon Trent come from postal codes DE15, DE14 and DE13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burton upon Trent, Staffordshire, England 11/18/2025 14:50

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Burntwood, Burton upon Trent, Lichfield, Coalville, Tamworth, Swadlincote and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurntwood Total Blackout
United KingdomBurntwood Internet
United KingdomBurton upon Trent Internet
United KingdomBurton upon Trent Total Blackout
United KingdomBurntwood Internet
United KingdomLichfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • L14OLA Lia Roguszka (@L14OLA) reported from Chellaston, England

    @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • quinny71 Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Martin76x Martin - (@Martin76x) reported

    @bt_uk Got a txt saying you have fixed the issues in my area ?? What was the issue #Inverness

  • jgorman257 scotsman (@jgorman257) reported

    @bt_uk 22mbs is a joke, I can't stream nor game properly, I pay for full fibre for a reason. I'm not getting what I'm paying for and I've lost money due to the poor connections. I will send the details over, however I've called more than enough times regarding this I will be leaving

  • jennyc14 Jenny Cockett (@jennyc14) reported

    @bt_uk hi, my mums phone landline has another fault. 2nd in 3 days. She is dependent on the line as she has an emergency alarm pendant connected. No reply from your bot on 61998 this time. Please help!

  • jamclarkey James (@jamclarkey) reported

    @jkdarchy @bt_uk Ok so they've now enabled a phone service on the account? Just that rather than using the traditional PSTN network like you had a while back it's now a phone service delivered over the internet? In that case back to my original statement about plugging into back of smart hub 2

  • jkdarchy Janie (@jkdarchy) reported

    @bt_uk Promised by midnight last night … there’s a massive storm coming in and a vulnerable man with no phone line for calling for help or any care alarm how can u switch off without permission and not reinstate as quickly ….

  • jkdarchy Janie (@jkdarchy) reported

    @bt_uk We weren’t even told the phone line was down when engineer left the property …how can u leave customers like this ??? And no sense of urgency or compassion of an extremely vulnerable situation

  • PurrinReginald Reginald Purrin (@PurrinReginald) reported

    @bt_uk Your automated form does not let me describe the damage caused to my property.

  • Dety0 Dety (@Dety0) reported

    @bt_uk i know one of your customers live in a no man land, with 50Mbit download and 20Mbit upload ((BT smart hub 2)) , i wondered if he dm'ed you or called customer support, would it be possible to locate the nearest fiber node?, he could be lucky its near the road or something?

  • JohnMcg67516147 John Mcginley (@JohnMcg67516147) reported

    @PrentonTommy @btsport @lucyjward_ Woke crap

  • jkdarchy Janie (@jkdarchy) reported

    @bt_uk This is since Tuesday an hour is too long without a line let alone three days three nights this is a massive safeguarding issue with a vulnerable adult