Is BT (British Telecom) having an outage in Coalville, Leicestershire, England?

@BTCare The speed test to hub was ok, it was hub to device that was around 4, all the devices in the house are really slow

@btsport if you're gonna show the champions league at least show it properly, loading screen freezing on most of your games on the match choice, really shoddy service #SortItOut

Not even transferred properly and already had the worst service from @bt_uk @BTCare

@BTCare I am already in a queue on my mobile, I think it’s time to move to @SkyUK... been a loyal customer for years but the simple customer retaintion from yourself is terrible.

@BTCare Nope no issues, my line is is plugged in to the main socket and my phone can make and receive calls. I would normally call your contact centre but the absolute shocking customer service I have had in the past, I would rather not.

@BTCare am I meant to believe that it’s a conisedence that I rang up to complain about the price of broadband and now it doesn’t freaking work? Been out for a hour?!? Absolutely terrible. Someone needs to call me back right now!!

@BTCare hey. I was trying to pay my bill last night and the payment kept declining. Rung my bank and the problem is your end. Any help.

@jamieson_alan @SkySports @btsport Never seen any that kind of chat

@BTCare 001125878520. Impersonating BT with a so called Problem on my line. Just hung up after questioning them

@CaroleInnes0 @stephencraigan @ScotlandSky @btsport Actually quite a stupid comment that

@BTCare I will take that chance. Your service has been shambolic and I don’t have the time to sort out your mess

@BTCare They’ve confirmed receipt of it so that’s down to them. There’s not really much point asking have they/have I. The request had been made and BT have not adhered to the timeframes set by the ICO.

@BTCare Sure someone will cancel it when I don’t pay bill

@Stefan34558766 @bt_uk To be fair, @SkyUK have good customer service. And are MUCH cheaper than @BTCare @bt_uk

@BTCare I cant so you better cancel the appointment and Broadband order. I had day off yesterday and can’t do another one because you decide to cancel appointment on a whim

@BTCare I renewed my broadband contract on 02.11 & was told smart hub was on its way. Called again on 12.11 to be told it hasn’t been sent & they would send that day...it still hasn’t arrived. Can you help! Disappointed that I am having to chase this up again! 😒

@BTCare @bt_uk Considering I've tweeted you twice in the last few months with the same issue and had no response I would suggest that you're not happy to help and you actually don't give a shit