BT (British Telecom) Outage Report in Polesworth, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Polesworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Polesworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Polesworth, Warwickshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Sutton Coldfield, Nuneaton, Hinckley, Lichfield, Tamworth, Coalville and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Polesworth, England
Latest outage, problems and issue reports in Polesworth and nearby locations:
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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ShawnAVFC
(@Avfcsc) reported
from
Nuneaton, England
@bt_uk thanks for the call back tonight 👍🏻. Shocking customer service which is why I don’t and thousands more have a contract with you. and that’s why I’m with @skytv
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Cj Joiner
(@Cj_covblaze) reported
from
Keresley, England
@CraigWood_ @btsport Ah bad luck. A lot of their plans include it on small screen with an £8 upgrade to use it on your TV. Most don’t know it though
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Tim Ellis
(@OHspecialist) reported
from
Market Bosworth, England
@BTCare so I move home on Friday but can’t have my service connected for a few days; I’ve been sent a BTMinihub but it’s not connected; do I assume it starts working on Friday?
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Jane Bell
(@eBayAnorak) reported
from
Swadlincote, England
. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Scott Logan
(@slogan1980) reported
from
Birmingham, England
@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
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Jamz
(@Jamz121) reported
from
Birmingham, England
@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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carolann warrender
(@carolannw1) reported
@bt_uk no internet or broadband connection. My partner was the person who was responsible for this account but passed away last month. Not sure if we have an issue with direct debit payment as the bank account is frozen until estate is sorted out but I would make payment asap
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Sally Washburn
(@pembox17) reported
@bt_uk Hi Laura, for some reason I am unable to hang up & break a call the caller has to hang up on me. Even on record at the bank. If I hang up call remains connected & I can hear the comments of the caller who thinks I have hung up.i don't mind this so not an issue for me.Form of ID
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Sian Thompson
(@mrspnut) reported
@bt_uk Why have we had intermittent broadband for the last 2 weeks? Our phone line is also crackling and yet you repeatedly claim there is no problem. Trying to work from home when your connection drops every 10m is impossible. Thankfully we are having Virgin installed on Thurs.
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Monicacaca
(@billywitches) reported
@bt_uk Hello BT, despite your website telling me there are no problems with the internet in my area, I am still unable to connect...
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Andrew Corton 🇺🇦🇪🇺
(@AndyC360_) reported
So bad wanna watch @LFC next 3 games but there on flipping @btsport 🙁
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Shareen Meah
(@ShareenMeah) reported
@bt_uk It's fine it literally came back on 5 mins ago. I have 2 young kids here and if it was still down when they woke up it wouldn't have been good!
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Mandy Collins
(@spiderlegs1982) reported
@bt_uk due to renew my contract with you. I see new customers get broadband deals at £17-£28. I've been a customer since 2015. My new offer for broadband starts at £67. If that's for customer loyalty, there maybe customer walkies!
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BobaBaéee🧋♡
(@tahinaaa_x_) reported
@bt_uk why has your service become so cr*p over the years😤 WHY AM I HAVING TO USE MY DATA 24/7 BECAUSE THE WIFI ISN'T WORKING AS ITS SUPPOSED TO.
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Ruth Brownlow
(@flossydaydream) reported
@bt_uk @WeAreOpenreach @OpenreachHelp does it help to get things done by publicly calling out rubbish service? Openreach have been coming to survey our property for BT fibre since 2nd March. 2nd March!!!! Even BT customer services are 😱 every time I ring now...how long 🤬🤯
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Dawn Kelly 🇪🇺🕷💙
(@dawnspacca) reported
@bt_uk someone from the loyalty team was supposed to call me at 2pm. Im still waiting. This set experience has been terrible