BT (British Telecom) outages and service status in Alveley, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Alveley, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Alveley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alveley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Alveley, England
The most recent BT (British Telecom) outage reports came from the following cities: Kidderminster, Wolverhampton, Dudley, Bilston, and Bridgnorth.
| City | Problem Type | Report Time |
|---|---|---|
 Kidderminster
|
Internet | 7 days ago |
|
Wolverhampton
|
Wi-fi | 18 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Alveley, England
Latest outage, problems and issue reports in Alveley and nearby locations:
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Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England@bt_uk shocking service today from your telephone team! Fobbed off!
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H (@NearLegalJones) reported from Dudley, England@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.
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Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England@bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!
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Adam Matthews (@AdsMatthews) reported from Kidderminster, EnglandI know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌
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Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England@Kevin_Paycare @btsport They are terrible
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Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, EnglandAnyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
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john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
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john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England@bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish
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Carol Gainham (@CGainham) reported from Dudley, England@BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem
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Dave Fullwood (@tyrewulf) reported from Wolverhampton, England@Roxiemusic2018 @KateCopestake @BTGroup @bt_uk @btbusinesscare I was referring to my landline. BT now offers a blocking service and unblocking if you change your mind.
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Leanne (@lensawag1) reported from Dudley, EnglandI'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
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Old and Gold (@Joninwhite) reported from Wolverhampton, England@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Sian Rowles (@88Sian) reported from Wolverhampton, England@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
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Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England@bt_uk I need to report elderly persons landline not working. Please help
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Mark Sidaway (@sidmj27) reported from Dudley, England@btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney
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Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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Hackwood Electrical (@ajhackwood) reported from Dudley, EnglandBloody hell @btsport who let this guy ask the stupid questions?
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David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Lian Cole 🧚🏻♂️ (@MsLianC) reported from Wednesfield, England@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release
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Jmanor (@jmanormusic) reported from Wolverhampton, EnglandWhy the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Swanson (@Haggisguy) reported@bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??
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IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported@bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.
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Ian Robson (@GFX2001) reported@Ofcom @bt_uk I do not understand why it is so difficult to report Nuisance Calls / Hang-ups. You have to complete a very lengthy form for a Call. And each Call you have to re-enter all the details again. And then to get to the "I Am Not Robot" pictures that don't work.
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Mark Walder 🇺🇸⚛️🇬🇧🇬🇧⚛️🇺🇸 (@MarkWalder2) reported@bt_uk One of your exchange buildings has an alarm going off (BN6 9SR) there is no way to contact you about this by phone, it is annoying everyone is up at their windows and doors, could you please deal thing this issue!
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Billy Kelly (@billykellyWWK) reported@HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒
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Shelley Squire (@badshelley) reported@bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?
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Ernesto (@ernestohegi) reported@bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?
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Leigh Jamieson (@jaimo19) reported@bt_uk It’s a waste time nothing gets sorted just keep getting past to so many departments and the issue never gets resolved.He has had over 50 phones since start June.
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David Gray (@davidgraywrites) reported@btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?
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Shoshanah Cohen (@sc2987) reported@bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).