BT (British Telecom)

BT (British Telecom) Outage Report in Cannock Chase, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cannock Chase, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cannock Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cannock Chase, Staffordshire, England 01/02/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cannock Chase, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Sutton Coldfield, Wolverhampton, Cannock, Uttoxeter, Stone, Burntwood, Walsall and Lichfield.

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City Problem Type Report Time
United KingdomSutton Coldfield Phone
United KingdomWolverhampton Internet
United KingdomCannock Total Blackout
United KingdomWolverhampton Internet
United KingdomUttoxeter E-mail
United KingdomSutton Coldfield Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Cannock Chase, England

Latest outage, problems and issue reports in Cannock Chase and nearby locations:

  • AmuroWhiteDemon AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England

    @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

  • Grace2081 Grace (@Grace2081) reported from Stafford, England

    @bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • Grace2081 Grace (@Grace2081) reported from Penkridge, England

    @bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

  • Sam_F_Botham Sam Fullwood Botham (@Sam_F_Botham) reported from Stafford, England

    @bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • z_herer zherer (@z_herer) reported

    @bt_uk @ree_bec_kahh_ here's your notification. It's down.

  • PedroDans1 Pedro Dans (@PedroDans1) reported

    @damiendavis @bt_uk Adding Google's DNS 8.8.8.8 to your connection seems to workaround the problem.

  • MOZMAN Chris Morris (@MOZMAN) reported

    @af_tout @bt_uk I have the exact same issue

  • greg9rovers Greg Wallace (@greg9rovers) reported

    @bt_uk @ree_bec_kahh_ Hi Trevor, there are hundreds, maybe thousands that are having issues. Rebecca texting fix isn't going to solve the problem is it? Why not investigate before responding with your cookie cutter response?

  • ree_bec_kahh_ Rebecca/Roo (@ree_bec_kahh_) reported

    @bt_uk It's a DNS issue, about 50 people have tweeted that. If we can figure it out why can't you? (Sorry to be rude but when something isn't working and you straight up say there's no issues people will be angry)

  • MrAlanPThompson Alan P Thompson (@MrAlanPThompson) reported

    @bt_uk Yes alot people with bt Internet are having issues as I've spoken to many with the same issues on twitter. . My WiFi connection working fine but but the line connection is not working. Coming up with NAT failure.

  • James_Erskine_ Ag3ntjames (@James_Erskine_) reported

    @callum38 @bt_uk Epic seems to be down at the moment. more than likely a DDOS attack.

  • SamKeyse Samantha Keyse (@SamKeyse) reported

    @bt_uk looks like there is an issue with BT broadband and zoom. Works fine if I disconnect from Wi-Fi

  • Billy_5722 bawl-sac (@Billy_5722) reported

    @bt_uk @ree_bec_kahh_ @bt_uk Trevor are you insane. Nothing on my BT fibre is working. All ring cameras are offline but the router is Blue. I can’t even open your help info without flicking onto 4G - sort it out

  • AJDeeganTV AJDeeganTV (@AJDeeganTV) reported

    @bt_uk Been working 8am till 8pm last 10 days aswell and today was 1st day I didn’t have to go into work until 3pm and I spend nearly an 2 hours trying reconnect and speak to customer services #typical