BT (British Telecom) Outage Report in Cannock Chase, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cannock Chase, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cannock Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cannock Chase, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Burntwood, Walsall, Wolverhampton, Lichfield, Sutton Coldfield and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood |
Total Blackout | |
| Burntwood |
Internet | |
| Walsall |
Internet | |
| Wolverhampton |
Phone | |
| Walsall |
Total Blackout | |
| Burntwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cannock Chase, England
Latest outage, problems and issue reports in Cannock Chase and nearby locations:
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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AmuroWhiteDemon
(@AmuroWhiteDemon) reported
from
Wednesfield, England
@bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Debbie Ward 🌍
(@debbieward2000) reported
from
Albrighton, England
@bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.
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Nick
(@PercyWimbledon) reported
from
Rugeley, England
@bt_uk If you ever try this again i'll pop down to your HQ
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Carole Hiscock
(@wildseawitch) reported
from
Cannock Wood, England
@bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT
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Sian Rowles
(@88Sian) reported
from
Wolverhampton, England
@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
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wayne harrison
(@goldback) reported
from
Wednesfield, England
@btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho
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Nick
(@PercyWimbledon) reported
from
Rugeley, England
@bt_uk **** you. I'm leaving when the contract is up.
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RICH BAGGIES
(@ATID69) reported
from
Walsall Wood, England
@England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor
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James Levett
(@iamjameslevett) reported
from
Wolverhampton, England
@OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil
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Nigel Quinn
(@quinny71) reported
from
Hamstall Ridware, England
@bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪
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Vinny Banks
(@Vinny_Banks) reported
from
Wolverhampton, England
@Kevin_Paycare @btsport They are terrible
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Neil
(@njhcricket) reported
from
Willenhall, England
@handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.
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Craig Bowker
(@bowker1984) reported
from
Wolverhampton, England
@bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish
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Jmanor
(@jmanormusic) reported
from
Wolverhampton, England
Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Selby
(@MatthewSelby3) reported
@bt_uk we have had an ongoing issues with our Broadband for 2 months! Engineer visits weekly, tickets closed with absolutely zero resolution or compensation. Only one person working who cannot even join a video call - customer service great everything else absolutely pathetic!
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Nickynackynoo
(@nicnacnoopixs) reported
@bt_uk third time today my router has gone down for more than 15mins each time, working from home is stressful enough without having to jump through hoops with a service that states it’s super fast and super reliable as well as costly !
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Spike
(@tenbus_uk) reported
@bt_uk To clarify - it's not my connection to the router that is dropping out but the connection from the router (BT Smart Hub) & the BT network (VDSL). I get the pretty flashing pink, $ purple light show :) It is normally rock solid but it's dropped out at least 3 times in last week :(
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Bryan Hayes
(@hayesbryan) reported
@bt_uk @WeAreOpenreach We have been waiting 7 weeks to get any kind of internet service. My wife and I work from home and have 3 primary aged children who cannot home school. Always told “tomorrow” (as was last night), now again it’s “give it a few days”. Please resolve this, now
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MarceyBardot
(@MarceyBardot) reported
@bt_uk Been waiting since 14 Dec for delivery of Wi-fi 600 kit. Have made 3 very long phone calls to chase, including one yesterday where I was on for over 2 hours! Left my number with Manager in Sales who promised someone would call me back. So far, nothing. Help. Please.
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baz
(@baz82921815) reported
@bt_uk hi bt we are on bt one. Our broadband as got slow means we are at home- home schooling with devices running to do school work. Is there anyway we could get more speed? Thanks
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Kemal Hassan
(@iamkhass) reported
@bt_uk need help! My hub is on its way to the wrong address(new property even though we have not moved in yet) the correct address was specified to the advisor when placing the booking. Sent a dm with the relevant details!
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matt tyers
(@matt_tyers) reported
@bt_uk why is it impossible to get any support over the phone? Been calling morning and no one has been able to answer the phonem
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Alia 💁🏽♀️
(@type1trouble) reported
@bt_uk Is there a known outage in London? We are having trouble connecting to the Wifi and it seems as though others are too. However, your website says no faults. Please confirm.
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Damo
(@DamoTweetsStuff) reported
@bt_uk Are you able to provide an update for me? Engineer came out but went again. Just looking for a time he will be back today but the number I got sent in a text by BT doesnt work