BT (British Telecom)

BT (British Telecom) Outage Report in Cannock Chase, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cannock Chase, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cannock Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cannock Chase, Staffordshire, England 03/28/2024 04:30

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cannock Chase, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Lichfield, Wolverhampton, Walsall, Stafford, Cannock, Sutton Coldfield, Stone, Bilston, Hixon and Willenhall.

Loading map, please wait...
City Problem Type Report Time
United KingdomLichfield Internet
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet
United KingdomWalsall Internet
United KingdomWalsall Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cannock Chase, England

Latest outage, problems and issue reports in Cannock Chase and nearby locations:

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @KateCopestake @BTGroup @bt_uk @btbusinesscare Had a spate of these calls a couple of months back. Said my bband speed slow so played along for a while. (I'm xBT). Their objective to get access to your device via IP address. I blocked their number then the cheeky b**gers rang me again on 3 separate days using diff numbers.

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • AmuroWhiteDemon AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England

    @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @Roxiemusic2018 @KateCopestake @BTGroup @bt_uk @btbusinesscare I was referring to my landline. BT now offers a blocking service and unblocking if you change your mind.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • Sam_F_Botham Sam Fullwood Botham (@Sam_F_Botham) reported from Stafford, England

    @bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • Grace2081 Grace (@Grace2081) reported from Stafford, England

    @bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • Grace2081 Grace (@Grace2081) reported from Penkridge, England

    @bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed

  • Grace2081 Grace (@Grace2081) reported from Penkridge, England

    @bt_uk absolutely disgusted in service-25th June was promised “loyalty package” stop going to sky bb/talk. Activation due today, received hub yesterday-still no broadband. Call & ask why told someone went in account 2nd July and canx it & left no reason. Still without BB &no date

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • crochetsezzy Sara Michelle (@crochetsezzy) reported

    No club rugby on the TV on sat because of the autumn internationals?! Very poor from @btsportrugby I pay for BTsport to watch club rugby! We have this amazing thing called streaming now where we can watch things back if we miss it....

  • richard_fortune Richard Fortune (@richard_fortune) reported

    @bt_uk I was using the internet absolutely fine and then things just stopped. Nothing has changed in or around my property. If you have substation issues you need to sort them asap

  • seagerdeluxe Blank (@seagerdeluxe) reported

    @bt_uk After all this I've just been told that it's up to me to call AGAIN and repeat myself AGAIN to try and find out what's going on. Unacceptable @bt_uk @OpenreachHelp . How about you find out what's going on and call me to let me know what's happening? It's called customer service.

  • LiesleyWiesley Liesl (@LiesleyWiesley) reported

    @bt_uk please explain why your engineer didn’t turn up yesterday to fix my broadband issues and then after arranging another appointment for this morning it is once again cancelled by you! I’m sick of talking to robots and need this resolved ASAP!

  • mstarmatt M (@mstarmatt) reported

    @bt_uk I wish you’d take action with our broadband issues. The service just randomly drops almost daily

  • b3nthom4s Ben Thomas (@b3nthom4s) reported

    Having to work which means I have to battle with the ridiculous Internet ... really wish we hadn't gone with @bt_uk never had such a bad service. Between constant drops of speed mixed with complete outages this is a soul crushing uphill struggle. Not in the mood at all.

  • revPACman Revd Paul A. Carr (revPACman) (@revPACman) reported

    @bt_uk My bill has no concession for the abysmal service you've provided.

  • Symingtonjason Jason Symington (@Symingtonjason) reported

    @bt_uk I spoke to them, useless really!!! As I am not a current BT Sport customer I just get a std offer and BT class me as separate customers one for broadband and one for Sport, so my Broadband loyalty counts for nothing!!! Don’t worry my contract expires in Jan, I will go elsewhere

  • callum96_ Callum (@callum96_) reported

    My 3G is actually better than my Fibre broadband from @bt_uk #Slow #DropOut

  • TikkaTemple Richard Temple (@TikkaTemple) reported

    @bt_uk hi how do I get to the online chat option on your website please so I can discuss a problem I’ve got with my mobile package? Thanks