BT (British Telecom)

BT (British Telecom) Outage Report in Cannock Chase, Staffordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cannock Chase, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cannock Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cannock Chase, Staffordshire, England 01/23/2026 04:25

January 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cannock Chase, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Walsall, Wolverhampton, Burntwood, Bilston, Sutton Coldfield, Cannock, Uttoxeter and Stone.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Wi-fi
United KingdomWalsall Internet
United KingdomWalsall Internet
United KingdomWolverhampton Internet
United KingdomBurntwood Wi-fi
United KingdomBilston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cannock Chase, England

Latest outage, problems and issue reports in Cannock Chase and nearby locations:

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • jjbaggies1 John Jones (@jjbaggies1) reported from Mavesyn Ridware, England

    @bt_uk Over 2 weeks now , your Internet has been more than ****, when you live in remote village you rely on the Internet, when it keeps on not connected is no clever, GET IT SORTED

  • goldback wayne harrison (@goldback) reported from Wednesfield, England

    @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • PercyWimbledon Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk **** you. I'm leaving when the contract is up.

  • Tam_the_Bam Tom Irvine (@Tam_the_Bam) reported from Stone, England

    @btsport get this @stephencraigan to ****. Biased or what?

  • ATID69 RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • quinny71 Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

  • PercyWimbledon Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk If you ever try this again i'll pop down to your HQ

  • LionsMan71 Ian (@LionsMan71) reported from Cannock Chase, England

    @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dumpydollop dumpydip (@dumpydollop) reported

    @IamAustinHealey Austin, as you speak your mind regardless of previous allegiance (thank you), please call out on btsport the awful officiating of bris v bath 1. missed knock on by bristol prior to try 2. a knock on that wasnt, ref blew before play completed, voiding TMO check

  • KirkyKartoonz 🏴󠁧󠁢󠁷󠁬󠁳󠁿Kirsty🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KirkyKartoonz) reported

    @bt_uk 'No known issues in your area' It can't load a Web page!

  • ItsTimDixon Tim Dixon (@ItsTimDixon) reported

    @btbusinesscare Not at any time did I get a call saying 'this is what we are doing to resolve the problem' and 3 engineers came round and all apologised humbly, identified the issue at the exchange but another team was to sort that. Jusycfeels a very disjointed non customer focused approach.

  • GuruOfMattitude A Demon Quiche (@GuruOfMattitude) reported

    @btsport @EE who do I talk to about getting a refund on this service for this month? Since it doesn’t actually work on the PS5, hasn’t since at least Tuesday and BT seem to have zero interest in fixing the service so it can actually be watched. This is a joke now.

  • IanPumphrey Ian P (@IanPumphrey) reported

    @bt_uk hi BT, in Ukraine and you've turned my data off. I have increased my cap online (wifi) but you are still blocking me joining another network "because my data limit has been exceeded" . My BT app offers no human and because I've no data I cannot call you even on wifi cheers

  • ABRACKENBURY ALISON BRACKENBURY (@ABRACKENBURY) reported

    @bt_uk Very glad you have an online form for reporting scam calls. The current form seems to have new features e.g.asking if I'm a BT customer. But the box for the scammer's number, which I have, will not let me enter all the digits! Please report this to BT!

  • Spen92 Spenny (@Spen92) reported

    @bt_uk I’ve asked before about why your service doesn’t work on PS5 and was just fobbed off with a link that didn’t help at all. Could you actually try resolving my query?

  • ItsTimDixon Tim Dixon (@ItsTimDixon) reported

    @btbusinesscare It's all sorted now Kirsty but went 10 days without broadband when had to work from home due to covid. The real issue is that it feels no one 'owns' the problem and when you eventually get to speak to someone, they have no background and have to start from scratch each time...

  • KirkyKartoonz 🏴󠁧󠁢󠁷󠁬󠁳󠁿Kirsty🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KirkyKartoonz) reported

    @bt_uk Internet in the LL14 area is shockingly bad 👎 Speeds are dreadful

  • Queenantifalove Antifa Queen 3.5% BLM 💙✊🏼🌈🕊💗🍁🌹 (@Queenantifalove) reported

    @TWIDSTA @bt_uk Thanks Twidsta, It isn't a fault, this is how they treat a new customer... not sure there is signal for a hub, the cell service is intermittent at best, calls have to be taken outside!