BT (British Telecom)

BT (British Telecom) Outage Report in Cannock Chase, Staffordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cannock Chase, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cannock Chase and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cannock Chase, Staffordshire, England 09/18/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cannock Chase, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wolverhampton, Walsall, Uttoxeter, Sutton Coldfield, Burntwood, Cannock, Willenhall, Stafford and Stone.

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City Problem Type Report Time
United KingdomWolverhampton E-mail
United KingdomWalsall Wi-fi
United KingdomWalsall Internet
United KingdomWalsall Internet
United KingdomUttoxeter Internet
United KingdomSutton Coldfield Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cannock Chase, England

Latest outage, problems and issue reports in Cannock Chase and nearby locations:

  • AmuroWhiteDemon AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England

    @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

  • Tam_the_Bam Tom Irvine (@Tam_the_Bam) reported from Stone, England

    @btsport get this @stephencraigan to ****. Biased or what?

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • goldback wayne harrison (@goldback) reported from Wednesfield, England

    @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • quinny71 Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • Sam_F_Botham Sam Fullwood Botham (@Sam_F_Botham) reported from Stafford, England

    @bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sj_robinson Stephen Robinson - greener, fairer Chelmsford (@sj_robinson) reported

    @bt_uk Well, I would have been doing video meetings at home but I couldn't as the network in Chelmsford has been unavailable for almost 24 hours!!

  • Rma13Fiona fiona grant (@Rma13Fiona) reported

    @bt_uk I am currently still waiting on a call back from BT which was supposed to happen at 7pm, excellent Customer Service 👀

  • Penny_Photopit Pvnny Bvnnvtt (@Penny_Photopit) reported

    @bt_uk They’ve been raising faults since they movies in 5months ago… so not sure what good this will do. Why their temporary set up worked and the permanent one doesn’t is stupid

  • Sandgronian JohnS (@Sandgronian) reported

    @bt_uk 2 telephone calls and still no solution to my issues. Website says write a letter to complain. Surely you have an email link? Or is it designed to put me off complaining

  • fernleyj Joe Fernley (@fernleyj) reported

    @bt_uk No. Problem is either first or second network hop so I’m the exchange. Engineer today closed the fault apparently without a fix. The image I attached to the first tweet demonstrates the issue clearly

  • strolltoitaly Mike Higgins no DMs (@strolltoitaly) reported from Bishop's Castle, England

    @bt_uk You keep asking me to send my stuff back. I did it a week ago. Fix it.

  • alancat07 Al Cat (@alancat07) reported

    @bt_uk Absolutely sick of this. An hour on chat the other week going through all my router/service, to be told it needs an engineer to come out, to then get a message to say nothings wrong. Then a week after someone from BT knocks on my door saying lots of people in area..

  • Prim3tim33 Matt Wheeler (@Prim3tim33) reported

    @bt_uk fix your internet your one of the most expensive I went for by because of reliability but it will disconnect every evening ???

  • Dalus93 Dale (@Dalus93) reported

    Content has been extremely difficult lately, my @bt_uk internet has been god awful, getting 3-4 internet drops an hour. Pissed off is an understatement but I'm locked with them because almost nobody offers internet in my block of flats cause they are new builds.

  • fernleyj Joe Fernley (@fernleyj) reported

    @bt_uk No, ongoing. New fault and complaint raised. They cannot see the image I posted. Need BT or Openreach to actually fix the issue rather than say speed is fine and close. It’s been two months. Terrible.