BT (British Telecom) Outage in Lutterworth, Leicestershire, England

@bt_uk announce a new package 'complete wifi'. Yet at my house they haven't even installed fibre optic lines. Internet is horrendously slow, always has faults. WiFi in every room, you must be joking @BTCare

Awaiting new TV hub from @BTCare but now there’s a delay thanks to @parcelforce. Promised a service which neither has delivered on, or taking responsibility for. We have been without services since Saturday. Don’t make promises you can’t keep and don’t blame the Christmas period!

@BTCare Call with BT agent uses less and cut out after 39 mins, he did not ring back. I am leaving. We have to use mobile phone 4G at home👎👎

@BTCare poor broadband service, engineer has not arrived for today. Contact centre do not have record of my call last week. 1/2

@iamcodyscott @CageWarriors @btsport @UFCFightPass At a guess, possibly the hammer fists coming down by the dozen.

@sbarnes00 @bt_uk @BTCare Nothing but constant problems ever since I’ve been with them. Took me 8 weeks to prove initial speed issues weren’t due to my equipment but due to there cabling, since then bills never correct 😡

Yet again @bt_uk have overcharged me after promising to refund me from the previous month. I don’t think I’ve ever received such poor customer service as I have from @BTCare !

Yet again @bt_uk have overcharged me after promising to refund me from the previous month. I don’t think I’ve never received such poor customer service as I have from @BTCare !

**** off McManaman!!! Does my bloody head in!! @btsport #ARSLIV

@BTCare twice in 24 hours I’ve lost my “superfast” by infinity service, 1st time rang customer service, engineer due Monday the following morning fine worked all day so cancelled engineer visit until about 10 mins ago and total blackout! No fibre at all. Awful! And for tons of £!

@BTCare We got told of an ‘IT issue’ on the 5th October, but every other time we’ve been told there’s just a delay. The text today said, we’re really sorry about your delay installing broadband and we’ve booked a new engineer for 13th November. Our order was Superfast fibre unlimited

Fan TV on @btsport is complete and utter garbage. Couldn’t they find fans who actually knew something about the teams they supposedly support! Unsurprisingly the RS team have never been near Merseyside in their life!

How do @BTCare always f*ck up? Dec 2017 - I request a home move Apr 2018 - They f*ck up home move & create new account Aug 2018 - They remove new account and issues. Sept 18th 2018 - Told @btsport will be working again in up to 24 hours. Today - still no BT Sport.

@BTCare your customer service is HORRENDOUS... feel like you’ve never dealt with anyone moving in to a new build before because no one seems to know what to advise us?!?! So much conflicting information - so poor!

@btsport Oh Jesus Christ!!! Robbie f-ing Savage has buggered my night up already! Can’t stand the idiot!! #ARSVOR @Arsenal

@Iainodonnell18 @btsport Should never be allowed to race again.

Not sure I’ve made the right decision taking broadband out with @bt_uk just spent the last 20 mins going in circles on the phone @BTCare. Very disappointed about customer service so far.

@BTCare did you know a phone line has come down from a telegraph pole on the a45 Fletchamstead Highway outside the Esso Petrol Station?

@BTCare I am so peed off with BT!! You’ve closed my main email address, couldn’t reactivate with a pin while I was on the phone for an hour, now you send me a password which is of no use to me at all!! WTF?!! I NEED ACCESS TO MY EMAIL NOW!!! Can you sort this?!!!!!

@MRossi_UK Haha what better way to pass the time , I’d love to spend more time, yet since my internet speeds are back down to barely 2mbps I can’t do fxxk all on there mate unless I play at like 3am when I can get 4mbps FML @BTCare

@suttonunited support coming over loud and clear on @btsport 👏👏👏

@petermayboys @barneyronay @btsport Down to 99.8k now. Clearly a few objections to IPL or BT sport

@btsportcricket @IPL @btsport Star Gold UK and BT .... Damn

@andNickMullins Genuinely never thought as a tigers fan I would see a premiership table like this. Something needs to change and fast or the unthinkable could happen. #btsport

Turned off your coverage of the #MiamiOpen #Tennis. Your commentators are appallingly bad @btsport #btsport2

Love speaking to @bt_uk and then being disconnected twice... Brilliant customer service.. @BTCare

@charliewasp @AllezWasps @premrugby @btsport Was thinking that. Never gonna moan about defence again lol

@BTCare one of your employees told me they were checking the status of internet and phone connection in my area and I’ve heard nothing back. I hope I’m going to be reimbursed for the fact that I have had no internet for over 3 hours. Bad service.

@premrugby @LeicesterTigers @SaintsRugby @btsport Wish I could catch it on the box. @btsport don’t show games on a fri night if you haven’t got the capacity on your network!!!