BT (British Telecom) Outage in Lutterworth, Leicestershire, England

Almost 2 years since I requested a home move from @BTCare and still not sorted....but now they want payment on a bill for services which never been installed! Sort it out @BTCare!

@bt_uk Im trying with the 5ghz disabled completely at the moment. Seems a popular fix

@bt_uk Morning. The speeds are generally ok but really slow at the moment. Connection drops at random.

@bt_uk I suppose that's one way to pass the nick on to some other poor call centre operative.

@eurosport @btsport why can I not watch the cycling on Eurosport 1 channel 435 , Eurosport 2 436 is not working either. Is is available in non hd.

First day of new @bt_uk fibre and we suffer a loss of signal. Luckily BT are sending a WiFi Mini Hub and an engineer tomorrow. One day we'll have fully functioning WiFi at a good speed 🙄

This game is not a good advert for European football both teams look knackered and the pictures from @btsport is very poor, not coverage to make you want to pay for their coverage of football next season #ChampionsLeageFinal2019

@btsport sort out your YouTube stream!’ Biggest game, all English final terrible service!! #standardbt #itv #skysports

1) @btsport YouTube stream is ******* awful. 2) it’s a ******* disgrace the Champions League final isn’t on proper free TV for everyone. 3) they couldn’t have picked two more annoying commentators.

@btsport the coverage on @YouTube is pretty poor why not just put it free to view on all your channels

@btsport why do i bother subscribing for your service when I can get better free streams. Currently 3sec of picture then freeze for 30secs before playing another 3secs and freezing again. Normally it's a 30sec sound package on loop. Every #ucl game. Your service isn't worth it.

As if being battered by Ajax isn’t bad enough we have to listen to @jjenas8 and his dire commentary. Please @btsport turn him off 😳🙉🙊

@btsport Sutton incredibly rude to the visit on the sofa then, made for uncomfortable viewing, glad the young lad kept going trying to get his point across

@bt_uk @BTCare 2 phones recorded message from your technical department, heavy accented voice saying they going to cut our internet etc off, just put phone down on them

@bt_uk announce a new package 'complete wifi'. Yet at my house they haven't even installed fibre optic lines. Internet is horrendously slow, always has faults. WiFi in every room, you must be joking @BTCare

Awaiting new TV hub from @BTCare but now there’s a delay thanks to @parcelforce. Promised a service which neither has delivered on, or taking responsibility for. We have been without services since Saturday. Don’t make promises you can’t keep and don’t blame the Christmas period!

@BTCare Call with BT agent uses less and cut out after 39 mins, he did not ring back. I am leaving. We have to use mobile phone 4G at home👎👎

@BTCare poor broadband service, engineer has not arrived for today. Contact centre do not have record of my call last week. 1/2

@iamcodyscott @CageWarriors @btsport @UFCFightPass At a guess, possibly the hammer fists coming down by the dozen.

@sbarnes00 @bt_uk @BTCare Nothing but constant problems ever since I’ve been with them. Took me 8 weeks to prove initial speed issues weren’t due to my equipment but due to there cabling, since then bills never correct 😡

Yet again @bt_uk have overcharged me after promising to refund me from the previous month. I don’t think I’ve ever received such poor customer service as I have from @BTCare !

Yet again @bt_uk have overcharged me after promising to refund me from the previous month. I don’t think I’ve never received such poor customer service as I have from @BTCare !

**** off McManaman!!! Does my bloody head in!! @btsport #ARSLIV

@BTCare twice in 24 hours I’ve lost my “superfast” by infinity service, 1st time rang customer service, engineer due Monday the following morning fine worked all day so cancelled engineer visit until about 10 mins ago and total blackout! No fibre at all. Awful! And for tons of £!

@BTCare We got told of an ‘IT issue’ on the 5th October, but every other time we’ve been told there’s just a delay. The text today said, we’re really sorry about your delay installing broadband and we’ve booked a new engineer for 13th November. Our order was Superfast fibre unlimited

Fan TV on @btsport is complete and utter garbage. Couldn’t they find fans who actually knew something about the teams they supposedly support! Unsurprisingly the RS team have never been near Merseyside in their life!

How do @BTCare always f*ck up? Dec 2017 - I request a home move Apr 2018 - They f*ck up home move & create new account Aug 2018 - They remove new account and issues. Sept 18th 2018 - Told @btsport will be working again in up to 24 hours. Today - still no BT Sport.

@BTCare your customer service is HORRENDOUS... feel like you’ve never dealt with anyone moving in to a new build before because no one seems to know what to advise us?!?! So much conflicting information - so poor!

@btsport Oh Jesus Christ!!! Robbie f-ing Savage has buggered my night up already! Can’t stand the idiot!! #ARSVOR @Arsenal

@Iainodonnell18 @btsport Should never be allowed to race again.

Not sure I’ve made the right decision taking broadband out with @bt_uk just spent the last 20 mins going in circles on the phone @BTCare. Very disappointed about customer service so far.

@BTCare did you know a phone line has come down from a telegraph pole on the a45 Fletchamstead Highway outside the Esso Petrol Station?

@BTCare I am so peed off with BT!! You’ve closed my main email address, couldn’t reactivate with a pin while I was on the phone for an hour, now you send me a password which is of no use to me at all!! WTF?!! I NEED ACCESS TO MY EMAIL NOW!!! Can you sort this?!!!!!

I am going to flip why has my internet been so slow the past couple of days !!!!!! @bt_uk

@SkySports @btsport .. why ******** do I wanna watch best premier league goals from 1993 or Man U v Galatasaray from 93/94.. when there’s live football on... Sort this shit out #whatamipayingfor #fuckintrashTV I want a refund

@bt_uk Thank you!! Due to my rural location, we’ve only ever had 1mb Broadband and poor wifi connection due to shape of house! Today the Hub 2 arrived with a Disc....OMG we have internet in every room, no drop outs either. #GameChanger

@BTCare appalled at the level of customer service. Suspended email acct and need urgent access since this morning. This needs fixed

@bt_uk Hi BT - account number MR71678453. called on Tuesday great service by Helen. Renewed our package. She was absolutely brilliant, there was no guilt tripping and I didn't feel pressured at all. If you have any bonus/gift voucher scheme it'd be great if you gave her something.

@VikingDanTV @bt_uk @virginmedia Still, 3 damn weeks, they are gonna drag 😂

@bt_uk No local service issues detected, I listed a fault nearly a week and a half ago and still no improvements or updates

@BTCare how come my 80 year old mother can't be protected from scan callers by BT protect; your Indian help desk were less than helpful and I get the impression you're happy to provide a basic service but not happy to help the elderly. #BTisAgeist #btcare #blockscammers

@suziperry @btsportmotogp @SilverstoneUK @btsport Normal service is resumed for 2019 GP 😊

Well looks like my broadband swap over is going well 🙄 Meant to start 8th August with @Plusnet then told 23rd August. Come home today to find my current provider @bt_uk has obviously disconnected me as I can't connect and it's asking me to reset as if I'm a new customer 😠