BT (British Telecom) Outage Report in Alkham, Kent, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alkham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alkham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Alkham, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Canterbury, Dover, Folkestone and Aylesham.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Internet | |
| Dover |
Internet | |
| Dover |
Internet | |
| Folkestone |
||
| Folkestone |
||
| Canterbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Alkham, England
Latest outage, problems and issue reports in Alkham and nearby locations:
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Michael▪️
(@roystbag90) reported
from
Dover, England
@btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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James Gregory
(@james_gregory88) reported
from
Folkestone, England
@kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!
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Michael Smith
(@revdmesmith) reported
from
Kingsdown, England
@bt_uk although currently with no signal@it’s very frustrating as I’d like to watch the Grand Prix.
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Will Newman
(@WillWillnewman) reported
from
Stanford, England
@btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.
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Michael Smith
(@revdmesmith) reported
from
Kingsdown, England
@bt_uk although currently with no signal@it’s very frustrating as I’d like to watch the Grand Orix.
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Craig Maxwell
(@M4XW3LL) reported
from
Alkham, England
@btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂
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Lou
(@voreppeprincess) reported
from
Canterbury, England
@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
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Emily Groves 🇪🇺 🌱 🌎 🎙
(@EpicEm) reported
from
Deal, England
@bt_uk we are struggling with our internet this morning and can’t find any way of reporting it. 45mins going round in circles on your website. Pls help.
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Weller
(@dweller82) reported
from
Dover, England
Can we get a relay of the handball incident???? @btsport #LIVNEW #LFC
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don
(@mcewan_don) reported
from
Dover, England
@RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators
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Chris McWilliams
(@berbamcwillyz) reported
from
New Romney, England
@btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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Fiona Hughes
(@SohoPRGirl) reported
from
Folkestone, England
Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Eilidh Donaldson
(@ImGingerMidget) reported
@bt_uk Address: Pennycross Cottage, Pennyghael, Isle of Mull PA706HE Have spoken to the person dealing with our account today (after 2 calls to chase him up). No fix date
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Samuel Carroll
(@SamuelJCarroll) reported
@bt_uk This happened today at 8am down cemetery junction in Reading he didn't even care about nearly hitting me
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Bell98
(@Bell98) reported
@bt_uk We're with Virgin and if we got a BT sim it works with EE who don't work here either. Already tried EE. But thanks with your help.
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Bobby Cott
(@bobski2410) reported
@bt_uk Terribly! Issue appears to have been resolved temporarily, internet was on from Saturday afternoon, TV stopped working Sunday, tried to resolved today and now internet is down again, Eng cannot come out until Wed. Internet needed for my business so pretty stressed and annoyed…
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Coco666
(@Coco66619) reported
@bt_uk I was happy at BT but you have now increased the bill by almost 10%. Worst is that you don't allow clients to get out of their contract without a penalty... Is that the right thing to do? As a matter of principle I will get out asap. This is corporate bullying!
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Rachel Waite
(@RachelWaite) reported
@bt_uk A request please to urgently provide a working phone line and broadband service after 2.5 weeks without both, following Storm Eunice. Households of vulnerable people. No mobile reception. Still cut off. No information or help from BT. Disgraceful
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Thom Kelly
(@thomkelly_) reported
@OpenreachHelp Wow, @bt_uk @OpenreachHelp you have a full house today - is that any good? The DSO needs to contact Aaron Toor with an update on B94 5JU - so your engineer turned up yesterday with no job details, but had traffic mgt, but no cherry picker - how inept! 13 days and this is crap👎👎
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Mark Nixon
(@fatbadger442) reported
@bt_uk We haven't had any landline for weeks. We've reported the fault three times. We have never had so much as a phonecall from anyone. Landline still not working. Any chance that you could actually do something about this?
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Only one
(@onlyoneyoungman) reported
@bt_uk No but why wait for it to pull someone’s line down before taking action, as mentioned 2 engineers have looked up at it and driven away! If an old person needs to call 999 and the line is dead for BT / Openreach incompetence I will make it very public
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Vickie
(@trippyvickie) reported
@bt_uk haven’t had internet since 18.2.22- I work from home and have used all my phone data (have mini hub which doesn’t work as we don’t get EE where we are) was told 4 different fix dates, today being the most recent but no one has been