BT (British Telecom)

BT (British Telecom) Outage Report in Canterbury, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Canterbury come from postal codes CT1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canterbury, Kent, England 02/23/2025 04:45

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canterbury, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Whitstable, Ashford, Herne Bay, Canterbury, Dover and Faversham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWhitstable Internet
United KingdomWhitstable Wi-fi
United KingdomAshford E-mail
United KingdomAshford E-mail
United KingdomAshford E-mail
United KingdomAshford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • leelangford66 Lee Langford (@leelangford66) reported from Herne Bay, England

    The chap presenting @btsport Ashes coverage appears a little bored by the slow-moving nature of test cricket.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • roystbag90 Michael▪️ (@roystbag90) reported from Dover, England

    @btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • dweller82 Weller (@dweller82) reported from Dover, England

    Can we get a relay of the handball incident???? @btsport #LIVNEW #LFC

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • laurenjean23 Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    Ok so what’s the best way to watch a match on @btsport if I don’t have it st home? Help #ManCityArsenal

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mairead04 Mairead McGroggan (@Mairead04) reported

    @bt_uk trying to get help phoning is a waste of time on hold forever was moving to BT from sky then sky tried to get me to stay but decided to go to BT now order cancelled 2 days before it goes live please help

  • DanWhitehead2 Dan Whitehead (@DanWhitehead2) reported

    @Carra23 @SkySportsPL Time for a change! You & Souness poor at best! @btsport excellent this season & need more fixtures

  • SaltyHQ Chris Reilly 🌎⚽️ (@SaltyHQ) reported

    @bt_uk Thanks Brian. There were no issues locally. Reset the Hub a couple of times and uninstalled and reinstalled the app. Still a few buffering issues but managed to watch what I wanted. Just can’t believe my internet is the issue at over 300mbps?

  • lizziecom Liz Common (@lizziecom) reported

    @bt_uk Your Live Chat service is down.

  • HawkeyeIan Ian (@HawkeyeIan) reported

    @bt_uk price increase, service decrease. Well Done BT! WHAT AN ABSOLUTE SHAMBLES. Nearly 2 years with this service and can't wait to leave and go to #Sky Lost all the freeview channels today! What a joke!

  • thesteviesmith Stevie Smith 🌱 (@thesteviesmith) reported

    A FINE - £300 fine!! It’s not my choice to not be moving into my own home straight away and I asked if I could just have a 6 month break until I have a new home but @bt_uk computer said No! Loyalty means nothing these days it seems! Not good customer service really #bt

  • funkybootz marie (@funkybootz) reported

    @bt_uk Just registers and Says no.service.someone put it in as a fault.its a rreeaalllly long story...🙄

  • Tomahol1 Tom Holland (@Tomahol1) reported

    @bathnes I've been battling with @bt_uk and @WeAreOpenreach for 61 days as a fault has totally severed my internet connection. I'm being told the resolution is waiting on planning permission. Is there any way I can speed this up? I've been offline for more than 2 months.

  • EmRosePull Emmss (@EmRosePull) reported

    @bt_uk Potentially we’ve been trying to ask for help for weeks and not getting anywhere! So frustrating… we’d be grateful for any help tbh!

  • eathanadams Eathan_Adams (@eathanadams) reported

    I mean who books an eng. appt then cancels it without telling the customer. Will you cover my loss of earning and fix my broadband. I can’t afford to lose 1/4 of my rent in a cost of living crisis waiting round for eng that don’t turn up @bt_uk @OpenreachHelp #CostOfLiving