BT (British Telecom)

BT (British Telecom) Outage Report in Canterbury, Kent, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canterbury, Kent, England 09/18/2025 14:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canterbury, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Whitstable, Ashford, Canterbury, Dover and Herne Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomWhitstable Internet
United KingdomAshford Internet
United KingdomAshford Phone
United KingdomAshford Internet
United KingdomAshford Internet
United KingdomAshford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • roystbag90 Michael▪️ (@roystbag90) reported from Dover, England

    @btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please

  • mcewan_don don (@mcewan_don) reported from Dover, England

    @RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • M4XW3LL Craig Maxwell (@M4XW3LL) reported from Alkham, England

    @btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • W59Sharon Dame Shaz59 #backto60 #waspi #IStandWithUkraine (@W59Sharon) reported

    @bt_uk BT Full Fibre giving me 6.78mbps. Are you having a laugh? Been hanging on your chat line. Expected response time 20 minutes. I've been waiting 40 now. DON'T GET BT FULL FIBRE! IT'S **** #BTfullfibre

  • W59Sharon Dame Shaz59 #backto60 #waspi #IStandWithUkraine (@W59Sharon) reported

    @bt_uk So this morning we have an email from you saying we've closed your complaint. Just that. No explanation. No improvement. BT IS TOTALLY USELESS AND UNHELPFUL #BTfullfibre

  • duncanbudd Duncan ダンカン (@duncanbudd) reported

    could someone from @bt_uk support pls contact me regarding return of broadband kit at end of contract. I posted it 5 weeks ago and have proof of posting but i am still getting messages that you haven't received it

  • Ekeai1 Tony (@Ekeai1) reported

    @bt_uk broadband is the worst broadband I have ever seen. The worst mistake anybody can do is to switch to BT broadband service provider. You can never have steady connection for solid 5 hours in a day

  • JJgoalsandgains JJ (@JJgoalsandgains) reported

    @richupton1970 @itsmayonaishe @bt_uk Hi Richard, I got it on Friday! Fingers crossed yours comes thought asap. Very bad service that you have had to wait so long for your money back !

  • donnaibrahim6 donna ibrahim (@donnaibrahim6) reported

    @bt_uk WORST WIFI provider 3 month of problems, everytime they send an engineer who says wait and see!!! they are beyond unreliable. Virgin was so much better and consisitent . BT are a complete joke and more expensive !!!!

  • EleriBuck EleriBuck (@EleriBuck) reported

    @bt_uk When I signed up to have wifi with you I got a landline phone sent in the post aswell as the router. The phone is something ill never setup or use. 1. How do I dispose of it? 2. Am I being charged for a landline I don’t use?

  • ElaineE21412119 Elaine Edwards (@ElaineE21412119) reported

    @bt_uk My mother is 85 and partially sighted her broadband has been down all day so we cannot reach her by phone or mobile as both rely on internet connection I cannot get to speak to anyone at BT to discuss it. #verypoorservice

  • tonyrolls TTony Rolls (@tonyrolls) reported

    @bt_uk Hi I'm having trouble with your my bt app, it has let me create an account put in passwords etc, but when I actually try to log in it says there is a problem and try later. I've had this for a few days now. Any help or thoughts. Thanks

  • bekka141 Bekka (@bekka141) reported

    @bt_uk what is going on - no Internet for 3 days. You said it would be fixed by 15.31 today and it’s still down - such awful service. No communication from your end unless I call you 😡😡