BT (British Telecom)

BT (British Telecom) Outage Report in Canterbury, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Canterbury come from postal codes CT1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canterbury, Kent, England 12/23/2024 07:25

December 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canterbury, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Herne Bay, Canterbury, Ashford and Whitstable.

Loading map, please wait...
City Problem Type Report Time
United KingdomHerne Bay Internet
United KingdomCanterbury Internet
United KingdomCanterbury E-mail
United KingdomCanterbury Wi-fi
United KingdomAshford Internet
United KingdomAshford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • roystbag90 Michael▪️ (@roystbag90) reported from Dover, England

    @btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • mcewan_don don (@mcewan_don) reported from Dover, England

    @RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • M4XW3LL Craig Maxwell (@M4XW3LL) reported from Alkham, England

    @btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Npelliottny NPE (@Npelliottny) reported

    @bt_uk As expected you can't help me, BT is totally useless, and the companies practices are ineffectual. Embarrassing. #btisuseless

  • SwissKnee roger prodlington 💛❤️ (@SwissKnee) reported

    @bt_uk router keeps losing internet connection every couple of hours. can I DM you the technical log from the smart hub manager so you can tell me how to fix it? thanks

  • GoodNeapolitan Elena (@GoodNeapolitan) reported

    @BTCare Brackley broadband has been extremely slow to the point of completely timing out for the last three days! Please can you sort the issue. Thank you.

  • ramman00 ramman (@ramman00) reported

    @bt_uk We want to leave, which we're well within our rights to do without being penalized given 1) we've been lied to by the website/app about our minimum guaranteed speed and 2) this issue was reported over 70 days ago and wasn't resolved.

  • rugbytomc Tom (@rugbytomc) reported

    @bt_uk you just emailed to close my complaint without resolving it. You didn’t contact me on Thursday as promised. Instead you have tried to contact me on Easter weekend. Please reopen and resolve my complaint

  • morganjp_ Morgan (@morganjp_) reported

    Why tf do I even pay for @btsport if there’s never anything on it? Official sponsor my arse

  • denny Denny (@denny) reported

    @bt_uk My details are totally irrelevant here. You have a bad feature implementation on your website, it will affect _everybody_ who is using a password vault to keep their passwords more secure. Tell your web development team, that's all you can do about it for now - thanks!

  • seadaisy81 seadaisy (@seadaisy81) reported

    @ConsumrRightsUK @bt_uk (2/2) no landline, internet channels. two important meetings missed yesterday, religious service being missed this morning. £££’s of extra data added to devices to try and run things. be there soon response “we don’t know how to fix it it’s technical” ??

  • Tr1ckyTree red tinted glasses 🌳 (@Tr1ckyTree) reported

    F'ing so ck of the site of Jeremy Alcoba in #Moto3 . Poor wee John @johnmcp17 #MotoGP #btsport

  • craigdaniels82 Craig Daniels (@craigdaniels82) reported

    In November (!) I changed broadband from Sky to @BTCare so I could get FTTP. It still hasn’t been installed by @OpenreachHelp I signed up for the £40p/m package, which BT are now advertising for £30. I’m getting zero response on changing my contract. Awful company so far.