BT (British Telecom) Outage Report in Canterbury, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Canterbury come from postal codes CT1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Canterbury, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Canterbury, Ashford and Whitstable.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Wi-fi | |
| Ashford |
Internet | |
| Whitstable |
Internet | |
| Ashford |
Internet | |
| Ashford |
Phone | |
| Ashford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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Lou
(@voreppeprincess) reported
from
Canterbury, England
@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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Craig Maxwell
(@M4XW3LL) reported
from
Alkham, England
@btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂
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Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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Michael▪️
(@roystbag90) reported
from
Dover, England
@btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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don
(@mcewan_don) reported
from
Dover, England
@RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jim
(@jimi43) reported
@hollyseddon @BTCare Down since noon @BTCare any idea how long....getting on for 12 hours and counting
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Holly Seddon
(@hollyseddon) reported
@jimi43 @BTCare My tweet was from 2009 so I’m pleased to say this isn’t an ongoing problem! Hope yours gets fixed soon though!
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Braders77UK
(@Braders77UK) reported
.@bt_uk I have 150 down - 28 up. Can connect and run most sites easily, however, it's slow to connect to gmail (inc app) / twitter / youtube on all devices. Have restarted all devices, did a router reset, and checked for any intrusive programs (which I do frequently). Advise?
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Lind
(@LaCapelle) reported
@btbusinesscare Now we have digital phones. How do we communicate when no electricity and little signal?
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Annie Day
(@anniekday1) reported
@bt_uk hi, my in-laws are having problems with their phone/WIFI in RG9 5NS. Is it the whole area or just them?
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snowflakecannon
(@snowflakecannon) reported
@bt_uk I do not have a landline anymore just my mobile an Wi-fi I am a fibre 2 plan customer
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S T E - M C G R E A L
(@SteMcgreal) reported
@DoctorBenjy @bt_uk Hated BT, price was too much, had so many problems and never offered us a updated hub. just glad we switched to Sky, never had a problem and money is fair
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Steven Reader 🌍
(@Reader_Mr) reported
@bt_uk Cheers Jamie, I'll remember that excellent piece of customer service at renewal time for our phone, broadband, TV and mobile phone contract.
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Daniel Witter
(@DanielWitter6) reported
@bt_uk @EE Since yesterday my bt fibre back up hybrid has been flashing red with no signal and both our mobile have had no service. Yet the EE website suggested no signal issues? Please advise. 🥺
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Steve Ball
(@SteveBall1959) reported
@bt_uk I've this morning received a call from 01782 257357, it was a heavily accented man claiming to be from BT open reach, I put the phone down but do you recognize the telephone number?