BT (British Telecom) Outage Report in Canterbury, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Canterbury, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Ashford, Faversham, Canterbury and Dover.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Internet | |
| Faversham |
Internet | |
| Ashford |
Total Blackout | |
| Canterbury |
Internet | |
| Dover |
Internet | |
| Ashford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Craig Maxwell
(@M4XW3LL) reported
from
Alkham, England
@btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Lee Langford
(@leelangford66) reported
from
Herne Bay, England
The chap presenting @btsport Ashes coverage appears a little bored by the slow-moving nature of test cricket.
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Lou
(@voreppeprincess) reported
from
Canterbury, England
@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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Michael▪️
(@roystbag90) reported
from
Dover, England
@btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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don
(@mcewan_don) reported
from
Dover, England
@RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Francesca Plimmer
(@FranPlimmer) reported
@btbusinesscare @WeAreOpenreach please push for a full resolution today. This can’t carry on. 4 weeks is a joke.
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Andrew Farrow
(@Farrowmagic) reported
@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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Andrew Farrow
(@Farrowmagic) reported
@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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arthurbikemad
(@arthurbikemad) reported
@btbusinesscare Still not resolved and I've had to pay a bill for a service that does not work.
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Andrew Farrow
(@Farrowmagic) reported
@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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Sian Rumble
(@SianyRum) reported
@btbusinesscare I am so disappointed with the lack of service I have received. We moved premises on 31/07/25 and to date still no broadband or landline. Disgusting, and you are still charging me monthly which should have been refunded. Your admin is disgraceful also.
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Zahid K
(@zahidk) reported
@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
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Shaun Burnett
(@shaunburnett) reported
@btbusinesscare Once again I find myself wasting valuable time trying to sort an issue. Your advisers won't talk to me because they say my account name is wrong - it isn't I'm looking at a bill! I want to take all our lines services somewhere else!!!!
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Andrew Farrow
(@Farrowmagic) reported
@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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Andrew Farrow
(@Farrowmagic) reported
@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…