BT (British Telecom)

BT (British Telecom) Outage Report in Canterbury, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canterbury, Kent, England 01/23/2026 04:20

January 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canterbury, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomAshford Total Blackout
United KingdomCanterbury Internet
United KingdomDover Internet
United KingdomAshford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport really is the worst service on this planet

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • mcewan_don don (@mcewan_don) reported from Dover, England

    @RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • M4XW3LL Craig Maxwell (@M4XW3LL) reported from Alkham, England

    @btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HesterMerrett Hester Merrett (@HesterMerrett) reported

    @bt_uk I need to cancel engineer on Monday, not home as I told Open Reach engineer onThurs so need to rearrange.

  • JustMe31972856 Just Me (@JustMe31972856) reported

    @gunnersonwheels @btsport @SkySportsPL using football to force the Vegan agenda. Meanwhile we sit freezing & staring at an empty fridge. When all the crops fail due to fires, wind, floods, drought or war the world will starve, the rich will survive & the poorest culled through famine & man made viruses,#depopulation

  • RamsGoat2 🔴⚪️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RamsGoat2) reported

    @Daren0109 @btsport Forcing these crap pundits down our throats in the name of “inclusivity”

  • Andyc32 AndyC32 🇬🇧 🇺🇦 (@Andyc32) reported

    @gunnersonwheels @btsport @SkySportsPL Why not just cancel all Games no power for stadia no heating for hospitality rooms, no fans travelling in cars no flood lights no hot meat pies Have a green weekend Cancel every game !!!

  • WeAreOpenreach Openreach (@WeAreOpenreach) reported

    @SarahAuty @bt_uk Openreach is responsible to maintain and repair the network. Your provider is responsible to manage any fault issues on your behalf. This means that they must contact Openreach for you. Your provier is our direct customer so we have a team who they can contact.

  • PaulCollard8 Paul Collard (@PaulCollard8) reported

    @daveynelson @bt_uk Believe it or not Dave when we had a problem eventually it was traced to a loose wire in the main BT exchange!

  • nattynats1 lovelife21 (@nattynats1) reported

    @bt_uk I will be cancelling my service with you. This is so out of order

  • Javi707512235 Javi (@Javi707512235) reported

    @bt_uk 10 days without internet, would have never expected this from @bt_uk shocking!

  • D4ve0 Daveo (@D4ve0) reported

    Looks like the apprentice stuck the camera up what ******** is this #btsport #EvertonFC #arsenal

  • MedicareCos Medicare Cosmetics (@MedicareCos) reported

    @bt_uk Why do you make it so difficult to make a proper complaint BT … the advisors don’t take it seriously … all I want is an email address to send the complaint to someone in my own words them for someone to read it, take in the facts then do something about the situation