BT (British Telecom) Outage Report in Canterbury, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Canterbury, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Whitstable, Ashford, Herne Bay, Canterbury and Dover.
| City | Problem Type | Report Time |
|---|---|---|
 Whitstable |
Internet | |
| Ashford |
Phone | |
| Ashford |
Internet | |
| Herne Bay |
Internet | |
| Herne Bay |
Internet | |
| Canterbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Lou
(@voreppeprincess) reported
from
Canterbury, England
@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Craig Maxwell
(@M4XW3LL) reported
from
Alkham, England
@btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂
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Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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don
(@mcewan_don) reported
from
Dover, England
@RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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Michael▪️
(@roystbag90) reported
from
Dover, England
@btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lois Riches
(@RichesLois) reported
@bt_uk The free connection underground (I’m no engineer) is broken so they have to use one further away which will require road closure. In a suburb with tonnes of other options (or maybe just fix the one 4 doors down from me). Writing to consumer pages of everyone I can think of now
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Mel Morris
(@MelMorr68492121) reported
@bt_uk no internet for 5 days every person I’ve spoken to at BT shocked with the lack of connection but still can’t help heading to the ombudsman as you won’t let me out of my contact ... happy to take my cash but fail to provide a service Should have stayed with virgin !!
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SivW
(@SivW18) reported
@yogivedd24 @bt_uk My EE is rubbish, they even tried to deny a problem existed, the finally BT said they registered no service at all for us for long periods. We have fibre optic Torbay
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Ann Graves
(@AnnGrav04192626) reported
@bt_uk 7 days with no service and still counting. So much for BT supporting U.K. industry #ticktock #wheresthecustomerservice #disappointed
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Janet Midega
(@tjmidega) reported
@virginmedia I called and whoever I spoke to still insists that it has to be paid. Unfair. I was a @bt_uk customer for 11 years. Never had to deal with this type of nonsense. As soon as this contract Is over I will be back to my @bt_uk
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gavlar
(@TheNotoriousGAV) reported
@bt_uk If BT need an EE back up. Why wouldn’t I just go for an entire EE broadband service?
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Danny Costa
(@dannoutt) reported
@melodiouscode @bt_uk Nothing special needed apart from the login settings for the connection (link to follow). Bear in mind you only get 1 IP address so you probably need to do the switch after your router. Yeah, I've been there trying to get answers out of providers... Geeks must stick together lol
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Robert Mellor
(@thebobbetto) reported
@bt_uk says as a BT broadband customer you can access bt WiFi anywhere - utter rubbish! Hasn't worked at 5 places...
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Goose
(@gdkilkenny) reported
@bt_uk and now I’m told that there is nothing that can be done and I have to wait until next Wednesday 12th in the hope it’s May be resolved. Through no fault of my own, this is really poor service. Mixed messages, conflicting explanations and no customer satisfaction.
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SP
(@NEWSKIN2018) reported
@btsportfootball saying "we couldn't care less about what you want" to subscribers by foisting the abysmal Paul Dempsey on game tonight. Take note @btsport of the damage this sort if ignorance has done to the Labour Party! The world has changed: don't get left behind.