BT (British Telecom)

BT (British Telecom) Outage Report in Chilham, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chilham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chilham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chilham, Kent, England 03/28/2024 10:05

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chilham, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Canterbury, Folkestone, Ashford, Sittingbourne and Faversham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Internet
United KingdomFolkestone E-mail
United KingdomFolkestone E-mail
United KingdomAshford Internet
United KingdomCanterbury Internet
United KingdomSittingbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chilham, England

Latest outage, problems and issue reports in Chilham and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • leelangford66 Lee Langford (@leelangford66) reported from Herne Bay, England

    The chap presenting @btsport Ashes coverage appears a little bored by the slow-moving nature of test cricket.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • M4XW3LL Craig Maxwell (@M4XW3LL) reported from Alkham, England

    @btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂

  • james_gregory88 James Gregory (@james_gregory88) reported from Folkestone, England

    @kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • SohoPRGirl Fiona Hughes (@SohoPRGirl) reported from Folkestone, England

    Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lord_of_funk Matthew Hill (@Lord_of_funk) reported

    @bt_uk hi, I’ve had no internet for 5 weeks. You’ve sent 4 engineers. 2 have shown up and both have been internal engineers that say it’s an external problem. This is my account number GB 2609 8469 please give me internet.

  • shellabellar Shelley (@shellabellar) reported

    @bt_uk is fibre down in PE30? Doesn’t seem to be our end

  • NatbTweets Natalie (@NatbTweets) reported

    @bt_uk hello! Local builders have damaged to bt line and were without internet over Xmas - the baby monitor won’t work without it, is there anything you can do to help sort asap?

  • Sillytees Mike Bealing (@Sillytees) reported

    Over a week now my 92 yr old mum has been in her new flat and @BT_uk have still to get her landline (Digital Voice bollox) working. Nice she’s been left in the lurch, without a phone. I’ve now called them 3 times to chase. They’ve never called me back once, let alone apologise.

  • Bunny_Longstock The_Bunny🌦️🌞 (@Bunny_Longstock) reported

    @bt_uk Hi I signed up for Broadband Fibre 1 via Top Cashback. As a new customer incentive was promised £60 cashback. This has been declined by BT and the account shows I only spent £4!! Well how come I’ve had a £4 transaction acknowledgment when it’s actually a contract? 😣

  • stellaowenphill stella owen (@stellaowenphill) reported

    @btbusinesscare I have direct messaged regarding a clients overdue invoice. Please help !!

  • themrs21 the Mrs (@themrs21) reported

    @bt_uk Yes and also via chat. Currently trying to sort a phone fault using your messaging service but it’s saying it’s fine - it’s not. My new Broadband was meant to start 16th, it hasn’t and my next bill should be 29.99 but is showing £67 😡

  • jempuk Michael Turnbull (@jempuk) reported

    @bt_uk is there an issue today. I know I’m with @plusnethelp @Plusnet but their not answering. Seems that my connection was up for a short period of time and then dropped. Any chance you can advise network status?

  • PompeyDetroit @K333 (@PompeyDetroit) reported

    @bt_uk And if there is a problem, why when input in my number does it say " No Issue " ?

  • maryfranklin07 Mary Franklin (@maryfranklin07) reported

    @bt_uk They have now been without a phone signal or wifi for THREE MONTHS which leaves them extremely isolated. All they want is for their old copper connection to be restored but BT are refusing to do this.