BT (British Telecom)

BT (British Telecom) Outage Report in Shadoxhurst, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shadoxhurst, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shadoxhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shadoxhurst, Kent, England 08/05/2025 06:45

August 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shadoxhurst, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford and Tenterden.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Phone
United KingdomAshford Internet
United KingdomAshford Internet
United KingdomAshford Wi-fi
United KingdomTenterden Phone
United KingdomAshford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Shadoxhurst, England

Latest outage, problems and issue reports in Shadoxhurst and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • WillWillnewman Will Newman (@WillWillnewman) reported from Stanford, England

    @btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ads9742 Adam Gregory (@ads9742) reported

    @bt_uk Why have I reach day 100 with Internet dropping out constantly.......? Love to see BTs resolution SLAs

  • chaptersofmayy Anika | Chapters of May (@chaptersofmayy) reported

    @bt_uk My internet has been down for two days. I have a Smart Hub 2 and it shows a solid orange light which it stays the same no matter how many times I reset. Can you help?

  • chloillustrates Chloe Douglass (@chloillustrates) reported

    @bt_uk Would be handy if there's someone I could DM? I get this message when I enter my email address, and correct password... You're not currently logged in to email - to login, click here. which then sends me back to the login and its in a loop

  • i3comm i3Comm (@i3comm) reported

    @MowerOfTheLawn_ @bt_uk Sorry you’re dealing with that mower. That is ridiculous. Hang in there dude!

  • fabnewlous Sarah Bolitho (@fabnewlous) reported

    Couldn’t make it up, after getting my @bt_uk fibre after 16 months of issues, workmen from giga something have now cut through the cable and I’m disconnected again. Apparently BT have to come out to fix it. Please hurry!

  • gar_wills G.wills9741 (@gar_wills) reported

    @bt_uk BT then opened a complaint on my behalf and offered me credit on my account which you guys didn't have to so I appreciate that. They also said if it doesn't happen to come by Saturday it's more than likely lost in transit and the phone back and get another one sent out!

  • FoxResurrected Sarcastix The Gall (@FoxResurrected) reported

    How good of @bt_uk to write to me asking how I’m enjoying the new Halo benefits that I’m not actually getting, including the fancy-*** home hub that I definitely don’t own. Clearly they learned nothing the last time I pulled down their pants legally and gave them a spanking.

  • quinny265 Liam Faulkner (@quinny265) reported

    @bt_uk How can an agent talk to me about a fault I've raised if our landline doesn't work and I live in a very poor mobile signal area? Think agent has been trying to contact me ... but obviously can't.

  • MelNti Melissa (@MelNti) reported

    @bt_uk I am extremely disappointed, not only was new date not arranged i also have to wait 48 hours to be told another date. I waited in all day for an engineer who was never going to arrive.

  • workspaceman Mark Haynes (@workspaceman) reported

    .@bt_uk Can somebody check the pulse of your Mr. G. Grimes - - I suspect he's MIA as he is ignoring our emails - still not fixed our issues - many months on - total rubbish service as usual. M R Haynes. Utterly pissed off.