BT (British Telecom)

BT (British Telecom) Outage Report in Shadoxhurst, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shadoxhurst, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shadoxhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shadoxhurst, Kent, England 01/09/2026 06:25

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shadoxhurst, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Internet
United KingdomAshford Total Blackout
United KingdomAshford E-mail
United KingdomAshford Internet
United KingdomRye Internet
United KingdomNew Romney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Shadoxhurst, England

Latest outage, problems and issue reports in Shadoxhurst and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • laurenjean23 Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    Ok so what’s the best way to watch a match on @btsport if I don’t have it st home? Help #ManCityArsenal

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • WillWillnewman Will Newman (@WillWillnewman) reported from Stanford, England

    @btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisHolloway47 holloway (@ChrisHolloway47) reported

    @GavinWilliamson @bt_uk @bbcbitesize Oh dear GW, it is really going from bad to worse for you... WAKE UP. Do the right thing and move 2022 exams to teacher assessed. Millions of us have secondary school children whom are sobbing on a daily basis and a lot of it all comes back to you and your lack of action.

  • Desmocorsenet Desmocorse (@Desmocorsenet) reported

    @bt_uk Is this what I'm in for ? Had a text to call regarding new connection. Was on hold 20 mins then disconnected. Second time exactly the same. If you don't want my business I'll just ring my other provider and change my mind. Not impressed as a new customer.

  • AaronEdkins Aaron Edkins (@AaronEdkins) reported

    @bt_uk Hi no sorry had no way of checking as the Internet is down, it started working last night then all of a sudden has stopped again?

  • SimonDenton2 Simon Denton (@SimonDenton2) reported

    @bt_uk you have only partially fixed our fault after 4 engineers visits and our scheduled call from customer service person Sam was not made today. You really don’t care for your customers do you?

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    @bt_uk But don't worry, I'm sure in a few more days you'll SMS my O2 network phone telling me my phone is due for an upgrade, or my contract is running out, and I'll get to put in yet another complaint about where you'll tell me you can't do anything as I'm not your customer.

  • mattpoll3781 mattpoll (@mattpoll3781) reported

    @bt_uk Went with bt because I wanted bt sport. Bt said because of poor signal I could only get it as app on my phone so I left for sky and now have bt sport in HD on my tv

  • ChardyAlan theonlyalanchard (@ChardyAlan) reported

    @btsport @btsportfootball I believe the fireworks are in support of a 15 year old manchester lad who plays football locally who was hit by a police car #stockportcounty #WestHam #FACup

  • owenmawatkins Owen Watkins (@owenmawatkins) reported

    @virginmedia Noted, thanks. Chat is down and I assume the community forum will be able to give me a price reduction or cancel the service? @bt_uk could you please manage the switch from your end?

  • RupertChandler Are you the Farmer? 🤬 白左🇭🇰 (@RupertChandler) reported

    @SkyNews About time @bt_uk lazy shoddy greedy BT pulled its finger out of its hole and actually got fibre to every UK address.. They should have been forced by legislation years ago.. No more of their cities only profit first crap! 1Gbe now!!!!

  • sblakeborough Steve Blakeborough (@sblakeborough) reported

    Hi @bt_uk The fibre installation engineer hasn't shown up. Your tracking site is rubbish and keeps my in a loop with no answers. Your phone service has 20-30 min est wait time. I need to know what's going on :(