BT (British Telecom)

BT (British Telecom) Outage Report in Shadoxhurst, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shadoxhurst, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shadoxhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shadoxhurst, Kent, England 02/23/2025 04:30

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shadoxhurst, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford and Rye.

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City Problem Type Report Time
United KingdomAshford E-mail
United KingdomAshford E-mail
United KingdomAshford E-mail
United KingdomAshford E-mail
United KingdomAshford E-mail
United KingdomAshford Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Shadoxhurst, England

Latest outage, problems and issue reports in Shadoxhurst and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport really is the worst service on this planet

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport you really are ridiculous. No wonder no one leaves sky for your joke of a service 😒

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DrewMerson DrewMerson (@DrewMerson) reported

    @bt_uk The line test detected a fault (again). It’s due to be fixed by Thursday, apparently, but now, rather than cutting out, the internet is completely down. And despite your guarantees and promises, and the generally slow/patchy service, you’ve still never sent me a mobile hotspot.

  • integraps Michael Stephen Day (@integraps) reported

    Annoyed with @bt_uk who have put back the installation of fibre to Integra Towers until 16th April from today. The fibre has been installed to the property but now weeks before they can apparently connect it. #FAIL

  • GeoffRamm Geoff Ramm (@GeoffRamm) reported

    Does anyone at @btbusinesscare @bt_uk care enough to contact me as I am currently right in the middle of some shocking cx customer service right now. 19 years in business today - you always know how to screw things up

  • gtrowb1 Gemma T (@gtrowb1) reported

    @bt_uk I’m a new customer starting from scratch. Ideally I’d like to have my router delivered to my current address to take to my new one. Is that possible? Will need internet ASAP after move-in to WFH

  • LtdUnitec Unitec Communications Ltd. (@LtdUnitec) reported

    @btbusinesscare Been trying to get a refund on a Bband overpayment for nearly 3 weeks. Spoke to an advisor yesterday who said he would ring back this afternoon and he rang at 09:30 and then again at 17:56 for one ring. Can someone help as the refund would come in handy right now

  • motherbear101 Kelly Abraham (@motherbear101) reported

    @bt_uk They plead ignorance but it can’t just be a coincidence that every time they are up a pole round here our internet starts going up and down like a yo yo

  • waynechivers1 Wayne (Wazza) Chivers (@waynechivers1) reported

    @bt_uk Part 2. I ring back and the system says it will be at least half an hour, as they are busy. Nice way to treat a new customer, I think this could be dead in the water before it starts.

  • JordanH66637331 Jamal🇲🇦 (@JordanH66637331) reported

    @bt_uk I just got off the phone to your customer service as I just signed up for your broadband and having problems with the connection and received the worse service

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--