BT (British Telecom)

BT (British Telecom) Outage Report in New Romney, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Romney, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Romney, Kent, England 08/05/2025 06:45

August 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Romney, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford, Folkestone and Tenterden.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Phone
United KingdomAshford Internet
United KingdomAshford Internet
United KingdomAshford Wi-fi
United KingdomFolkestone E-mail
United KingdomTenterden Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Romney, England

Latest outage, problems and issue reports in New Romney and nearby locations:

  • WillWillnewman Will Newman (@WillWillnewman) reported from Stanford, England

    @btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • james_gregory88 James Gregory (@james_gregory88) reported from Folkestone, England

    @kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!

  • SohoPRGirl Fiona Hughes (@SohoPRGirl) reported from Folkestone, England

    Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool

  • M4XW3LL Craig Maxwell (@M4XW3LL) reported from Alkham, England

    @btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport really is the worst service on this planet

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyAllmark Dan Allmark (@DannyAllmark) reported

    @bt_uk Hi there, no I haven’t and I was told my issue would be resolved by tomorrow and there’s no sight of this being resolved or fixed. I am highly frustrated by this!

  • LiToast Princess Space Catt 💙 (@LiToast) reported

    @bt_uk I have not been told there is a service outtage, and we have not been given a fix date - was told the soonest an engineer could come look at it was the 5th September (a two week wait) and we work from home relying on internet for calls and file shares so incredibly not ok.

  • ShaunCatt Shaun (@ShaunCatt) reported

    Why the @btsport pundits walking round the pitch like the slow beginning of a Westlife song?

  • lucylipscakes Lisa (@lucylipscakes) reported

    @bt_uk I spent an hour on the phone last week trying to sort an issue with my broadband. There was a problem with your system so someone PROMISED they would phone me this morning but no one has. I can’t possibly spend another hour on the phone. What can I do?

  • NadiaRinaa Rina (@NadiaRinaa) reported

    @btbusinesscare line in my name as I was taking over an existing company. They've bullied their way to getting 350/month for 5 years. Such a disgraceful company. Bt times are changing and this cruel culture company you've got going on is sure to fail.

  • SoundSkynet skynet_sound (@SoundSkynet) reported

    .@bt_uk broadband has been down all day. It says won’t be fixed for 4 days. What’s going on? I live in the centre of London it’s 2022 how is this acceptable?

  • macca291170 Ellis Mclucas (@macca291170) reported

    Robbie Savage dressed like he’s popping down Bargain Booze for 6 pack of Stella #LEIMUN #btsport

  • Ridgewell_Tech Ridgewell Hawkes Technology (@Ridgewell_Tech) reported

    @btbusinesscare Absolutely horrendous service from BT 3 weeks no business broadband nor updates on when it will be installed. Pushed to every department with no answers! Shocking service!

  • SoundSkynet skynet_sound (@SoundSkynet) reported

    @bt_uk broadband has been down all day. It says won’t be fixed for 4 days. What’s going on? I live in the centre of London it’s 2022 how is this acceptable?

  • NIrishPaul Paul (@NIrishPaul) reported

    @bt_uk It's an archaic experience loading up a separate desktop player in order to only have access to a tiny amount of the content paid for on the service. It's slow, clunky. limited and entirely unecessary. I don't want to use a TV when I'm at the computer.