BT (British Telecom)

BT (British Telecom) Outage Report in New Romney, Kent, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Romney, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Romney, Kent, England 08/29/2025 11:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Romney, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: New Romney, Ashford, Folkestone and Tenterden.

Loading map, please wait...
City Problem Type Report Time
United KingdomNew Romney Phone
United KingdomAshford Internet
United KingdomAshford Phone
United KingdomAshford Internet
United KingdomAshford Internet
United KingdomAshford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Romney, England

Latest outage, problems and issue reports in New Romney and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • laurenjean23 Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    Ok so what’s the best way to watch a match on @btsport if I don’t have it st home? Help #ManCityArsenal

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • SohoPRGirl Fiona Hughes (@SohoPRGirl) reported from Folkestone, England

    Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool

  • james_gregory88 James Gregory (@james_gregory88) reported from Folkestone, England

    @kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • WillWillnewman Will Newman (@WillWillnewman) reported from Stanford, England

    @btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.

  • M4XW3LL Craig Maxwell (@M4XW3LL) reported from Alkham, England

    @btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mrlondon_ncb Mr London (@mrlondon_ncb) reported

    @bt_uk hi, my internet keeps dropping off again and again over the past two days and texting 61998 isn’t working either. Why is your service seemingly completely down? Sigh, can you offer any help? I’m in N8.

  • Rachelb105 Rachel Beck (@Rachelb105) reported

    @MikeMaddox10 @bt_uk @virginmedia Sorry you had this experience too; ‘entirely unsatisfactory’ is a description I recognise well. Awful customer service.

  • kevincookdevon Kevin Cook (@kevincookdevon) reported

    @bt_uk Turned up today couldn't fix it told wife he was going outside to check the lines disappeared and closed the fault down i called him and said where did you go he left to do other jobs came back after i moaned looked again fault still not fixed

  • bobslott Bob Slott🖤 (@bobslott) reported

    Bad news is no more @BristolBears games on @btsportrugby for the rest of the season. Surely @btsport need to change that

  • Rachelb105 Rachel Beck (@Rachelb105) reported

    So good to talk to @bt_uk customer relations after a very stressful experience with @virginmedia BT advisor listened carefully and really tried to help, unlike Virgin which felt like a cycle of frustration via online chat, WhatsApp chat & on the phone #stayingwithBT #dayoff

  • paulwilliammonk Paul William Monks (@paulwilliammonk) reported

    @Martin911 @EE @bt_uk Its awful isnt it?! Especially when sky has cheaper contracts and isnt raising prices.

  • Tomahol1 Tom Holland (@Tomahol1) reported

    Day 59 without internet @bt_uk. My internet bill has just been taken, and I've received no service at all for the billed period. You aren't upholding your contract that I pay for. I'm not allowed to speak to @WeAreOpenreach to get this fixed, that's your job. Do it. #stilloffline

  • PAULMONK MONK (@PAULMONK) reported

    @bt_uk That just takes me in a big loop back to the above page with the broken link.

  • Tonyblaney Tony Blaney (@Tonyblaney) reported

    @bt_uk @EE my network download speed is 6.21 mbps. Yet the costs are rising. This is not good.

  • RealWilde Emma Wilde Hale 🇺🇦 (@RealWilde) reported

    @bt_uk @BTSopenreach help ! My hub has stopped working again - had BT then openreach engineer out to it recently and couldn’t find anything & contacted someone to rest remotely and it solved it - can this be done again.