BT (British Telecom)

BT (British Telecom) Outage Report in New Romney, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Romney, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Romney, Kent, England 02/23/2025 04:50

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near New Romney, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford, Folkestone and Rye.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomFolkestone E-mail
United KingdomAshford E-mail
United KingdomAshford E-mail
United KingdomFolkestone E-mail
United KingdomAshford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Romney, England

Latest outage, problems and issue reports in New Romney and nearby locations:

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport you really are ridiculous. No wonder no one leaves sky for your joke of a service 😒

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport really is the worst service on this planet

  • M4XW3LL Craig Maxwell (@M4XW3LL) reported from Alkham, England

    @btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • james_gregory88 James Gregory (@james_gregory88) reported from Folkestone, England

    @kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!

  • SohoPRGirl Fiona Hughes (@SohoPRGirl) reported from Folkestone, England

    Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chadSTERjohn John Chadwick (@chadSTERjohn) reported

    @bt_uk Really need some help with my account

  • OldTup DrewWalker (@OldTup) reported

    @btsport as a bt broadband&landline customer what options do I have to view my efl team FA Cup game on BT tomorrow other than full btsports subscription I don't want? I've searched for game&matchday passes but not found anything?

  • tamdolan Tam Dolan 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@tamdolan) reported

    @bt_uk Problem is not WiFi drop it us Internet drop. WiFi signal is OK but loses Internet connection

  • Louise_tweets_ Louise (@Louise_tweets_) reported

    @bt_uk Yes thanks. Someone going to fix the exchange box!

  • SZUllah Sohail Ullah (@SZUllah) reported

    @PhilCavell @bt_uk @EE Same here - it’s currently not working and the kids are using mobile phones to study.

  • Wright7Chris chris wright (@Wright7Chris) reported

    @bt_uk Jenny it doesn’t tell me when , others in the village can get it, my neighbours and I can’t . In this lock down working from home and kids now off school, BT should be doing more , it’s not acceptable that it’s a postcode lottery in 2021. Been waiting years!!

  • MelJD46 Mel D (@MelJD46) reported

    @btbusinesscare Just received a recorded message threatening to terminate our phone account - assume this is a scam call ? #hopesoanyway

  • katyroseblogs Katy (@katyroseblogs) reported

    @bt_uk once again letting me down when I need it the most. Download speed is currently 2.17mbps when it should be over 30. Fantastic seeing as I am meant to be online teaching my class and now can’t.

  • willsagnew William Agnew (@willsagnew) reported

    @virginmedia So I take it by your total silence and disregard for customer service that you no longer wish to support a paying customer? When it comes time for my DD to leave I’m thinking I might just cancel it and ignore you! Wonder if @SkyUK or @bt_uk fancy a new customer?

  • ShaunieMcMaster Shaunie McMaster (@ShaunieMcMaster) reported

    Is anyone else having issue with @bt_uk internet, the past week has been awful and I’m expected to do home learning but keep getting kicked out of zoom due to internet connection??