BT (British Telecom)

BT (British Telecom) Outage Report in New Romney, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Romney, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Romney, Kent, England 11/19/2025 04:15

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Romney, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Total Blackout
United KingdomAshford E-mail
United KingdomAshford Internet
United KingdomRye Internet
United KingdomNew Romney Phone
United KingdomAshford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Romney, England

Latest outage, problems and issue reports in New Romney and nearby locations:

  • M4XW3LL Craig Maxwell (@M4XW3LL) reported from Alkham, England

    @btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport really is the worst service on this planet

  • WillWillnewman Will Newman (@WillWillnewman) reported from Stanford, England

    @btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • james_gregory88 James Gregory (@james_gregory88) reported from Folkestone, England

    @kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • SohoPRGirl Fiona Hughes (@SohoPRGirl) reported from Folkestone, England

    Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dawn_Burford Dawn Burford (@Dawn_Burford) reported

    @bt_uk you were so helpful earlier this week but to no avail . No service AGAIN. As I only have part time service I think I should only pay part time rental!!!!!

  • leelloyd1289 lee lloyd (@leelloyd1289) reported

    @LazerSpart @GAMEdigital The best place to sell this is BT by far. Already had 2 major sell outs and every other retailers ruined it for everyone. Bt introduced a code per customer solved all the problems. The que was genuine customers of bt @bt_uk

  • Deeeej1 Deeeej (@Deeeej1) reported

    @bt_uk Thanks for following up. Yes all sorted when I got through. Just frustrating to have to wait for 45 mins and it be the only way to cancel a subscription (but you can upgrade / take a new sub online easy enough)

  • BeccaFCampbell Rebecca (@BeccaFCampbell) reported

    @btsport fix the sound on bt sport 3!!

  • darrentacker darren bonwick (@darrentacker) reported

    @bt_uk Hi it’s not my account it’s my girlfriends I made her change from sky to bt and you’ve all made me look so bad she works from home some days and now has no internet fir 7 days this is truly disgusting service I am looking at contacting someone in legal services

  • NeilPrior Neil Prior (@NeilPrior) reported

    Even my complaint has been closed without notifying me of the resolution @bt_uk

  • NeilPrior Neil Prior (@NeilPrior) reported

    Moving house with us is easy say @bt_uk give us at least 2 weeks notice they say. I gave you 6 weeks and I have nothing. I complained, and that was closed without a resolution!

  • darrentacker darren bonwick (@darrentacker) reported

    @bt_uk Ok so now day 7 of no internet no phone calls back as promised again no reply to emails / really bt must now have the worst customer service out there

  • FcSthelensU11R Fc St Helens U12 Rangers (@FcSthelensU11R) reported

    @bt_uk I've spent over 2 hours on the phone, dealing with people on online chats. I want someone to contact me now, so I can get these issues resolved.

  • CraggsViv Viv Craggs (@CraggsViv) reported

    @bt_uk So I sent a message with the complaint information and my phone number asking @bt_uk to call between noon and 2pm. It’s no surprise that they failed to do so. Totally lacking in #CustomerService