BT (British Telecom) Outage Report in New Romney, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in New Romney, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Romney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near New Romney, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Folkestone, Rye, Ashford and Tenterden.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Phone | |
| Rye |
Wi-fi | |
| Ashford |
Internet | |
| Ashford |
Internet | |
| Ashford |
Internet | |
| Tenterden |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near New Romney, England
Latest outage, problems and issue reports in New Romney and nearby locations:
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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JW CPFC 🦅 🏴 🇺🇦
(@cpfc_jw19) reported
from
Shadoxhurst, England
@btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology
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Daniel Shade
(@shade306) reported
from
Ashford, England
@btsport really is the worst service on this planet
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Craig Maxwell
(@M4XW3LL) reported
from
Alkham, England
@btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂
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Chris McWilliams
(@berbamcwillyz) reported
from
New Romney, England
@btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Fiona Hughes
(@SohoPRGirl) reported
from
Folkestone, England
Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Jan Arriola
(@jcarriolaRN) reported
from
Camber, England
@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Daniel Shade
(@shade306) reported
from
Ashford, England
@btsport you really are ridiculous. No wonder no one leaves sky for your joke of a service 😒
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James Gregory
(@james_gregory88) reported
from
Folkestone, England
@kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Aimee Young
(@aimeejayneyoung) reported
... we're on day 3 of no Internet. Makes life wfh & with a toddler really difficult & there's literally been no update or communication direct from @bt_uk It's such a disappointing way to handle customer care. I get its more complex than flicking a switch but comms would be 👍🏻
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Sam Cross 18
(@SamCross14) reported
@bt_uk hello I have switched over to digital voice and received the handset but I was supposed to get a email but haven't had one, I have no voice service on my smart hub 2
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Stuart Lauchlan
(@WhoStu) reported
@SKellyCEO This is to be encouraged, but it does nothing to help those of us in towns who can't get decent broadband. It's a myth that it's just rural areas who are in need. I'm in the very centre of Brighton and @btcare will only guarantee 1mps download and refuse to upgrade to fibre.
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The Dashwood Studios
(@MrJDashwood) reported
@bt_uk @BTGroup @btbusinesscare so give yourselves a Pat on the back, 10 months to get my Fibre turned on, it lasted a week and it’s off. SERIOUSLY !! Do you have any idea of the damage you have caused to my work, Financially & let’s not even start mentally, can’t take any more!
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CaptainAntMan 🇬🇧 🍀🇺🇸 🇬🇧🍀 🇺🇸 🇬🇧🍀
(@CAnt70) reported
@bt_uk And why is your WiFi so bad tonight then. Answer that? Lots of comments on here too. It's definitely you. Not us.
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Zulqe
(@ZulqeUK) reported
@bt_uk fix my ping
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☆Andy ☆
(@HANNIGRAMARIES) reported
@bt_uk hi my mum got new internet put in and it was supposed to be active from the 17th but its not working
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Nïgel Bennet 😇
(@nige4) reported
@btsportrugby @btsport Please please please turn that awful background drone off.
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Chris Hill
(@dochill82) reported
@bt_uk really poor customer service today. Was told I needed to modify change of address order, did so, was promised confirmation of order and email contact. No email yet, no confirmation on app and tried phoning 3 times but got no answer.
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Sarah Porter
(@sarahLporter76) reported
@bt_uk How long should I have to wait to get an engineer to the property as the line has come down happened at midday on Wednesday, and nobody has even looked at it yet. The line only went in on the 1st Feb, no trees are down, yet the line is snapped in two. #shoddy