BT (British Telecom) Outage Report in Ashford, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Ashford come from postal codes TN26.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Ashford, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Ashford, Faversham and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Internet | |
| Faversham |
Internet | |
| Ashford |
Total Blackout | |
| Canterbury |
Internet | |
| Ashford |
||
| Canterbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
-
whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
-
JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
-
Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
-
JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
-
Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
-
Chris McWilliams
(@berbamcwillyz) reported
from
New Romney, England
@btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard
-
Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
-
Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
-
Lou
(@voreppeprincess) reported
from
Canterbury, England
@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
-
George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
-
Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
-
Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
-
Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
-
Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Wiredguytv
(@wiredguytv) reported
@bt_uk They refuse to acknowledge the problem. You know that. You're saying this because it looks bad on social media that BT is not listening to elected Councillors. If you give me the details of someone who will seriously listen I can help my elected officials.
-
Danny Ord
(@danord77) reported
@btsport Box office ?? Really. This is never a box office fight ?? Titanic….. Eh, how ? This is absolute bonkers and the reason why we have so many dodgy fire sticks and bent streaming channels doing the rounds. If this is box office, boxing is in a sad sad state of affairs. 🥊❌
-
Me
(@cchonguk) reported
@bt_uk I have followed your instructions and it is still not working.
-
Martyn Johnson
(@martynejohnson) reported
@bt_uk Why cant I just cancel my service via MyBT? Why do I have to call you according to your virtual assist? This is 2022!
-
John McPhee Fans
(@JohnMcPheeFans) reported
Cal talking to BTSport Weekend going well so far, tested here in July though totally different situation. Can't believe the times yesterday. 0.6 off but out of top ten. Feel consistent and fast. Had bad rear tyre on second run yesterday.
-
John
(@Johnmachackk) reported
@Justdreamingof @bt_uk Hello... I have gone through your post, I wouldn't convince you that I'm the best here but I want you to give me just one try regarding the recovery or your hacked or disabled account i can help you fixed it perfectly. Inbox me here or on Instagram as:- johnmac_hackk
-
Sharon Thompson🌹😷 🇰🇳
(@Ms_SThompson) reported
We have told @bt_uk that we will be writing to their CEO #PhilipJansen. The response "that's fine, it will be passed on and land on my desk to respond." Several BT officers on a call and only ONE was trying to help find a resolution. Genuinely staggered at the attitude.
-
John McPhee Fans
(@JohnMcPheeFans) reported
Jack Miller talking to BTSport Radar doesn't look great. Also got issue of sunset. I feel gutted for the fans, hopefully we can get out and ride for them. We'll see if can get out. Conditions hopefully be better tomorrow and will have chance for podium.
-
Epicaricacy
(@Epicaricacy_1) reported
@bt_uk Engineer came today - blamed the internet problems on sky apparently. Never caused a problem before so don’t know why it would now. But thank you for checking in at least.
-
Chris HC
(@funkydudechris) reported
@bt_uk two men just knocked on our door asking questions about our internet connection. They had your logo on their jackets and claimed to be from you, but also didn’t know if we were actually a customer of yours or not. So… scammers?