BT (British Telecom)

BT (British Telecom) Outage Report in Ashford, Kent, England

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The latest reports from users having issues in Ashford come from postal codes TN23.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashford, Kent, England 05/02/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Kent, Canterbury and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomKent Wi-fi
United KingdomCanterbury Internet
United KingdomAshford Internet
United KingdomCanterbury Internet
United KingdomAshford Internet
United KingdomKent Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • YorksHillbilly William Hancock (@YorksHillbilly) reported

    Ey up @BTCare, if I sign up to a 24 month contract then in a year I decide to move home and the now area doesn't support Full Fibre Broadband, what happens then? *thanks in advance

  • Bethkerrrr Bethany 💚 (@Bethkerrrr) reported

    @bt_uk hi, I was meant to receive a bag to send my router back as I've cancelled my account. I never received it and I've now moved house, what should I do with the router?

  • bart_borchardt Bart Borchardt (@bart_borchardt) reported

    @bt_uk @MarcAllera could you please add call back to your queues. I have been on hold for >2.5 hours in the past week trying to upgrade a phone line to your fibre service. Having not been a BT customer for 10 years it has been a shocking experience/reminder why I left 💩💩💩

  • CaptainMetal666 Tam Tam (@CaptainMetal666) reported

    @bt_uk It seems to be back to "normal" now. By which I mean on mobile it boots me out almost every time I get a new email and/or switch back to it from another tab, and the search function doesn't work!

  • JakeReynoldsB Jake Austin Reynolds (@JakeReynoldsB) reported

    Been trying to have @bt_uk installed since the middle of December. Between them and @WeAreOpenreach and a multitude of errors their end, thinking the Salisbury Fibre Project is complete have a date for the 18 May. Far too long and not good enough...

  • nayi_sochkikhoj Nayi soch ki Khoj (@nayi_sochkikhoj) reported

    @bt_uk After chatting on messages on twitter with the customer support lady(won't mention the name) telling the whole problem with the initiation of the BT WiFi. She suddenly disappeared. No reply.

  • nayi_sochkikhoj Nayi soch ki Khoj (@nayi_sochkikhoj) reported

    @bt_uk no one is taking the responsibility to provide solid solution. So called Customer support is merely giving rote learned answers and trying to pacify the troubled customer. Thumbs down👎

  • HunningsRyan Ryan Hunnings (@HunningsRyan) reported

    @bt_uk terrible customer service! I've been on hold chasing an order you said would be going live today for over an hour!!

  • MullaBaby3 OnAMillChase™️ (@MullaBaby3) reported

    @btsport @btsportfootball do you think I’m paying you guys so you can have broadcasting issues? Kmt fix up!

  • JohnDRoch John Roch (@JohnDRoch) reported

    @Schroedinger99 @bt_uk @OpenreachHelp 18.25 Just checked my 4G speeds Down 40.84 Mb/s