BT (British Telecom)

BT (British Telecom) Outage Report in Ashford, Kent, England

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The latest reports from users having issues in Ashford come from postal codes TN24.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashford, Kent, England 03/06/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Tenterden, Canterbury and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTenterden Wi-fi
United KingdomCanterbury Internet
United KingdomAshford TV
United KingdomAshford Internet
United KingdomAshford E-mail
United KingdomAshford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • WillWillnewman Will Newman (@WillWillnewman) reported from Stanford, England

    @btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • laurenjean23 Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    Ok so what’s the best way to watch a match on @btsport if I don’t have it st home? Help #ManCityArsenal

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SAsbefor Sam Asbefor (@SAsbefor) reported

    @MSportLtd @GreensmithGus Love to have rallying on Sky or even FoC somewhere rather than be #HeldToRansom by yet another "service" that is @btsport

  • sarahanneb123 Sarah Howard (@sarahanneb123) reported

    @bt_uk shocking customer service. Switched from another provider last week and now been without internet for a week with lots of false information and failed promises! How can we work from home with no internet with no option to return to an office!

  • nicolehoskin6 nicole (@nicolehoskin6) reported

    @bt_uk I’ve had a text saying the issue is resolved (which isn’t) can you check if the engineer is still coming?

  • NigelFoan Nigel Foan (@NigelFoan) reported

    Told by @BT_UK my landline was moving to digital voice. At no point was it clear that my existing phone wouldn't work in the Hub2 without an adaptor. Very poor migration information. Now left without a landline for days

  • IggsterB Allison Brandes (@IggsterB) reported

    @bt_uk phone scammers have access to your customer account information. They knew all ours and had changed our password but we absolutely have not given any information. You have a problem that needs addressing.

  • smichail89 S Michail (@smichail89) reported

    @btbusinesscare Is Ann Devine still working for you? She’s ignored my emails for days and I’m incorrectly being charged after she told me she was resolving our problem...

  • HighlanderToby Toby Michaels (@HighlanderToby) reported

    @bt_uk @TolhurstRob Hey BT. My internet has gone down at 1am two nights in a row now. Please advise. I need my internet at that time and it's like my provider is preventing me access for 2 hours each time

  • oakshavings Mike Whittall (@oakshavings) reported

    @bt_uk BT service in our area has been consistently diabolical for last 15 years and we have now moved to a local microwave service which is genuinely high speed and provides proper customer care by people who actually listen and fix any issues which arise.

  • Dhalboy91 Tamwar (@Dhalboy91) reported

    @litlowtow @btsportfootball @btsport ******* hell a bit harsh, hes not that bad

  • ER67RL19 E (@ER67RL19) reported

    @bt_uk when is our internet going to be back on? Area has been down for two days which is absolutely ridiculous. We pay more than enough for it and didn’t even have a notification that it was going to be off 🙃🙃🙃🙃