BT (British Telecom)

BT (British Telecom) Outage Report in Ashford, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashford, Kent, England 01/17/2026 08:40

January 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomAshford Total Blackout
United KingdomCanterbury Internet
United KingdomAshford E-mail
United KingdomCanterbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • iamdeadbird Wayne | DZ (@iamdeadbird) reported

    @Slothiii @bt_uk The internet speeds are great. Service and installation speeds suck ***!

  • MarkGz11 Gilly 2.0 (@MarkGz11) reported

    @btsport @virginmedia my bt sport ultimate channel has had a noise interference the last 2 times I have tried to watch. Any ideas how I can fix this? Thanks

  • egorf38 Solly Lazar || Lazarus Leatherworks (@egorf38) reported

    @iamdeadbird @bt_uk if there is an existing line to your house/apartment building it should be a simple flick of the switch on their end and then you plug in your router. I had a similar issue with one company because they didnt have any lines to my building so i went to the other company that did

  • IanM63428715 Ian M (@IanM63428715) reported

    @bt_uk Such robbing idiots, want to Charge me £400 because I need to cancel. Not my fault you can't supply Internet at my new home. What will I be getting for my £400 @MartinSLewis @piersmorgan

  • JamesPrescott77 James Prescott created The Sanctuary (@JamesPrescott77) reported

    Hey @btsport I just tried to cancel my monthly pass and followed your instructions, and there's nowhere to cancel it. Please stop trying to con me and swindle me, I want a response immediately. DM me.

  • iamdeadbird Wayne | DZ (@iamdeadbird) reported

    @Yilmaister @bt_uk WTF is that?

  • AKHAY1000 Yasmin A (@AKHAY1000) reported

    Might have to ask @btsport to cancel & refund. Bloody waste of money! Thanks #SteveBruce & @NUFC . #BruceOut #NUFC

  • Matt27Lawson Matt 🏆 💛💙 (@Matt27Lawson) reported

    Jesus how bad are @btsport with names of players, stats and general information. I honestly don't think they have got anything right yet during commentary apart from the correct score in the top left corner. @SkySports 100% better!

  • _LittleJon_ Jon (@_LittleJon_) reported

    @bt_uk broadband keeps going down in Horsham, have any faults been reported?

  • ClarkRidgewell clark ridgewell (@ClarkRidgewell) reported

    The commentators on the palace westham game on Bt sport absolutely awful and that putting is politely #dire #pony #btsport