BT (British Telecom)

BT (British Telecom) Outage Report in Ashford, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashford, Kent, England 03/23/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Tenterden, Canterbury and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTenterden Wi-fi
United KingdomCanterbury Internet
United KingdomAshford TV
United KingdomAshford Internet
United KingdomAshford E-mail
United KingdomAshford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lfckevom Kev ⚓️ (@Lfckevom) reported

    @bt_uk u came to fit broadband then your cause damaged to my property and you don’t even have the manners to respond to the complaint form. If it rains bad and water leaks into my property you will be facing a massive claim.😡

  • ange_lane Angela Lane (@ange_lane) reported

    When @bt_uk close your complaint without actually giving you a response to acknowledge your points or offer any solution. Absolutely sums up the complete lack of customer care they’ve given me #disgrace #ombudsmannext

  • jaysta1979 J (@jaysta1979) reported

    @bt_uk shocking service from you this evening. Been with you for years and you have literally just tried to do me over. Email to CEO sent. Shocking company

  • TrikkyDikky99 Richard Whitehouse he/him 🇺🇦 (@TrikkyDikky99) reported

    @rmperry1978 @bt_uk But I can get a new customer deal

  • _kayleyax 🌙 (@_kayleyax) reported

    @bt_uk is there issues with broadband in the Kent area? Or is mine just a pile of 💩

  • AaronReynoldsUK Aaron 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 (@AaronReynoldsUK) reported

    @btsport FAO website team. The monthly pass sign-up fails on step 4 when loading the payment service. Page just says "Sorry, this service is unavailable." Under-the-hood there's a few errors including CORS and jQuery.

  • Dmitrij17983550 Dimitri (@Dmitrij17983550) reported

    @smooyacs @virginmedia @bt_uk I’m sorry to hear that, have you tried calling our customer support line? Please check if your wife cable is plugged in !

  • KatrielleBun KatrielleBun (@KatrielleBun) reported

    @JoeR247 @bt_uk Virgin were really fair with me for my last contract and gave me a great deal on gigabit to save the paperwork of business contracts just for higher upload. 50Mbit up 1 Gbit down.

  • Fokmisterutd Alan Mörris (@Fokmisterutd) reported

    @Tonysmini @bt_uk Hi, I'm told that the main box can't be moved due to the fibre optic comming in but I've moved to router via a extended cat 6 cable so router is in the open, signal still poor so bought 2 TP link boosters and they have done the job, Thanks

  • kumaraguru27 Kumaraguru Kumar (@kumaraguru27) reported

    Are we on doomsday? We lost internet connection in our area on 18th Feb and BT is still fixing the issue with no clear dates for resolution (estimated dates keep changing everyday!) nor no clarity where the problem is! @bt_uk I wasn’t expecting such poor service. #btfibrefails