BT (British Telecom) outages and service status in Ashford, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Ashford, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ashford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ashford, England
The most recent BT (British Telecom) outage reports came from the following cities: Canterbury, and Tenterden.
Community Discussion
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BT (British Telecom) Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Daniel Shade (@shade306) reported from Ashford, England@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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JannerJo (@JoTreharne) reported from Canterbury, England@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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JannerJo (@JoTreharne) reported from Canterbury, England@bt_uk Yes had some online chat help and there is an external fault.
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Daniel Shade (@shade306) reported from Ashford, England@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Pezza (@pezza1) reported from Ashford, England@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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JannerJo (@JoTreharne) reported from Canterbury, England@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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Dominic moore (@DomJMoore) reported from Canterbury, England@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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Xantiriad (@Xantiriad) reported from Canterbury, England@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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Andréa Avena (@andrea_avena) reported from Tenterden, England@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Stuart Smith (@sahara_marathon) reported from Leeds, England@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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George (@ChunkDyer) reported from Kennington, EnglandWhy do the commentators never talk about the actual game being played? #btsport #RBLATM
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Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, EnglandOk so what’s the best way to watch a match on @btsport if I don’t have it st home? Help #ManCityArsenal
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JW CPFC 🦅 🏴 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England@btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology
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Daniel Shade (@shade306) reported from Ashford, England@btsport you really are ridiculous. No wonder no one leaves sky for your joke of a service 😒
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Will Newman (@WillWillnewman) reported from Stanford, England@btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.
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Nick Parnell (@headcornweather) reported from Headcorn, England@btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.
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Drew Morgan (@Drewstoopher) reported from Ashford, England@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Daniel Shade (@shade306) reported from Ashford, England@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
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Lou (@voreppeprincess) reported from Canterbury, England@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
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Daniel Shade (@shade306) reported from Ashford, England@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Keight (@dkeight) reported@bt_uk We are currently leaving BT business contract after being a customer for decades. The last straw was a botched order for fibre broadband ending with a case via Ofcom, and our move to another supplier. BT then closed our account and appear to have blocked our online a/c
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Steve Taylor (@stevetaylor10) reportedI have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.
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Welsh1 (@D1Bluebird) reported@bt_uk Yes, BT is the service provider. BT need to exclude faults in the area and to be honest you should run tests. I've just tried to ring the Restaurant and the line is still constantly engaged. Ring the number yourself Come on BT go the extra mile. Support local businesses.
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedI think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly
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Chris Dawson (@ChrisCharlesD1) reported@bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the
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Seán (@mylastsatoshi) reported@bt_uk Hello. A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. I trust you will retain call recordings from June 7th, 2026, I know I will. Good evening to you and yours.
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Michael E (@Michael35427696) reported@bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!
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Alan Swanson (@Haggisguy) reported@bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.
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steven 🏴🇨🇱🇮🇪 (@weblivz) reported@bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.