BT (British Telecom) Outage Report in Ashford, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Ashford come from postal codes TN24.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Ashford, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Tenterden, Canterbury and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Tenterden |
Wi-fi | |
| Canterbury |
Internet | |
| Ashford |
TV | |
| Ashford |
Internet | |
| Ashford |
||
| Ashford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Chris McWilliams
(@berbamcwillyz) reported
from
New Romney, England
@btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Lou
(@voreppeprincess) reported
from
Canterbury, England
@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ness
(@TheReverendNess) reported
@bt_uk It's just happening now...I've only had the service for 2 weeks.
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Jhan Jhan
(@Janet4tlc) reported
@bt_uk Wasted another day with extremely poor Internet connection that your engineers cannot fix, I am honestly disappointed that BT expect me to pay £7 more per month for a satisfactory connection, so what have I been paying £30.99 for? You should have upgraded for free!
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jazz cellist
(@jazzcellist) reported
@bt_uk Hi David, Hants police are involved due to serious nature of my situation, I have been left in by your company. BT has left me in a dangerous position. This an appalling way to treat vulnerable women in 2022
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Jonathan Cross
(@jdc27) reported
@bt_uk my internet has been disconnected. I was told last month someone had attempted to move the services on my account, I phoned up and this request was cancelled and I told I would stay connected. Please can you fix as I urgently require my services to work from home today.
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Ben Saunders
(@BSaundersSport) reported
So this time, recording @btsport's College Football Final on @virginmedia, it didn't record the first half an hour! BT Sport doesn't allow you to complain via its website, it takes you on a merry-go-round back to where you started. Can you PLEASE fix this guys!
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KDB
(@KDB_UK) reported
@bt_uk You installed my service last week, but I'm yet to receive anything close to even my minimum guaranteed speeds. I've had an engineer attempt to fix it, but only make it worse. Now to top it off, one of your staff has failed to book an engineer that was due to day. Help.
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Sally
(@Sally33903769) reported
@bt_uk I know it's late but please check DM. My internet's gone down for the first time ever and I have no landline so cannot check if it's an area problem.
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Sall Baker
(@Sall_Baker) reported
@bt_uk I'm looking for some help, is there a reason my internet keeps disconnecting?
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Jay
(@JS52ONE) reported
@bt_uk morning, our internet has been really slow for over 2 weeks. Speed tests averaging 0.5-1 Mbps yet your website says that everything is fine in the area. (B62 postcode) Our neighbours are having the same issues Any help?
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Brian Patrick 🍀
(@PaddyMoretti) reported
@bt_uk first time I've ever been disappointed in years as a customer. 3 mobile contracts, TV w. sport & broadband. Culling bills I rang to query the broadband. 51.99 seems excessive just to have internet at home. Locked in. Can get me more speed for same money), or £800 to go.