BT (British Telecom)

BT (British Telecom) Outage Report in Ashford, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Ashford come from postal codes TN26.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashford, Kent, England 12/25/2025 12:30

December 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford, Faversham and Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomAshford Total Blackout
United KingdomCanterbury Internet
United KingdomAshford E-mail
United KingdomCanterbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Foden47Era Jack🤥 (@Foden47Era) reported

    @niallmcgirr1 @England @bt_uk The guy you rep let every single person in the nation down????

  • Gunstrikes cam (@Gunstrikes) reported

    Bridge Tap Bridge Tap Bridge Tap, what a terrible fault that still hasn’t been fixed! Coming up to 2 whole weeks without broadband and internet @bt_uk @OpenreachHelp @WeAreOpenreach

  • TheBlueSanity CFC-Champions Of Europe, We Know What We Are⚽️💙 (@TheBlueSanity) reported

    @bt_uk would be great to know why I'm paying £50, for top end 900mbps with a granteed minimum of 450mbps and my speeds are more up and down than a Yo-Yo and not even breaking 200mbps...

  • shaunle61197008 shaun lewis (@shaunle61197008) reported

    @virdzsH @England @bt_uk Someone missed commentary also saying he’d lookd quite poor and miss placed lots of passes …maybe trying to hard

  • Gunstrikes cam (@Gunstrikes) reported

    @bt_uk Should apply as an engineer came and couldn’t fix it, been down since 4th November and still not had compensation I don’t think lmao scammed

  • stuffyfizzler Rozza (@stuffyfizzler) reported

    @bt_uk Just bin your ‘quick and easy chat’ service they were useless. Had no idea what was being asked of them. Eventually spoke to a lovely fella in Liverpool who resolved the issue in ten minutes as opposed to the hour forty five minutes getting bumped from agent to agent in chat

  • DanFranklin90 Dan Franklin (@DanFranklin90) reported

    @EE @bt_uk Hey. If my Dad upgrades to the new BT Halo 3 + broadband & I decide to switch my phone network, would I be entitled to a 10% discount if I bought a sim only plan? Regards, Dan

  • ElBurcho Burch's Books and Beer (@ElBurcho) reported

    @England @bt_uk Lol, as if TAA is even in the running. He was the only standout England player in that he was the only one not playing well. He only turned up after they were knackered and down to 10 men. Also needed Stones and James on the pitch to make up for his lack of defensive ability.

  • yannodrog G 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@yannodrog) reported

    @virginmedia so disappointed, called to discuss my package for broadband,noticed you have a deal for new customers £31 a month, but as an existing customer my offer price £38! Your agent said this was a loyalty discount and couldn’t offer £31! @bt_uk here I come!

  • toffeetom Thomas Davies (@toffeetom) reported

    @bt_uk hi my broadband speeds are well below what I am supposed to be guaranteed but I cant get access to your online chat for help. Is there anyone available to help please?