BT (British Telecom)

BT (British Telecom) Outage Report in Ashford, Kent, England

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The latest reports from users having issues in Ashford come from postal codes TN24.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashford, Kent, England 03/10/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Tenterden, Canterbury and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTenterden Wi-fi
United KingdomCanterbury Internet
United KingdomAshford TV
United KingdomAshford Internet
United KingdomAshford E-mail
United KingdomAshford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • waarrenball Warren Ball (@waarrenball) reported

    @bt_uk No only a text a day ago saying I will receive a estimated fix time within 48 hours but haven’t heard anything other than that

  • GeorgiaShantel Georgia (@GeorgiaShantel) reported

    @bt_uk I’m surprised that I’ve been given an estimated fix date of 10Nov without any alternatives.Basically I’ll have no internet,no hotspot,but I should be grateful that they can do it “hopefully” by the 10th.

  • YorkshireToon G Toon (@YorkshireToon) reported

    @btsport hi, we've just had #skyglass installed this week and missed Monday night's @wwe and was looking forward to catching up. Did you know that they have limited my service from you? I can watch live but you can't watch previous episodes of any of your shows, they tell me

  • JoeyOMalley Joe O'Malley (@JoeyOMalley) reported

    @bt_uk Hi BT are there issues in M27 Pendlebury area?if so what is eta for resolution plse

  • EricABlair01 Paul Johnson (@EricABlair01) reported

    @bt_uk My elderly uncle who has Parkinsons has had his landline erroneously re-allocated to another BT customer. His security necklace is connected to his landline which no longer works. Please can someone at BT address this issue with some urgency?

  • seagerdeluxe Blank (@seagerdeluxe) reported

    @bt_uk Thanks for checking in Dee. I spoke to a helpful chap at BT last night who got us a 4g hub sent out so that's good. It arrived today. Looks like we have another issue somewhere else on our line now but engineer booked for Tuesday so fingers crossed.

  • DeclanS_Byrne Declan Byrne (@DeclanS_Byrne) reported

    @bt_uk our phone has gone down with no warning, no dial tone. Smart Hub is flashing purple. This has never happened before. But you say no fix until 10th November. Terrible service!

  • JCBiggs James Biggs (@JCBiggs) reported

    @bt_uk The issue has returned, however only terrestrial channels. Our signal strength shows as weak, but it has never done so before. We only had the aerial installed a few months ago as our property is a new build.

  • ItIschewy Matthew welburn (@ItIschewy) reported

    @bt_uk cheers. No broadband, no WiFi, no TV all weekend. I'm not able to do my job and my kids are going mad already. Nice one. Not a happy customer.

  • LiesleyWiesley Liesl (@LiesleyWiesley) reported

    So @bt_uk, I DM’d yesterday and you arranged a 3rd broadband Engineer visit after 2 previous no shows! Guess what’s happened with the 3rd? 😡 Is it time to cancel my 20+year account and move to @SkyUK