BT (British Telecom)

BT (British Telecom) Outage Report in Ashford, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashford, Kent, England 01/22/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomAshford Total Blackout
United KingdomCanterbury Internet
United KingdomAshford E-mail
United KingdomCanterbury Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported

    @bt_uk @BTCare the proble has not been resolved. How can you ask for money to get out of contract, WHEN, BT are not supplying the product. Not sure how you will resolve unless you fix the Degraded Mast which is causing signal issues. Meaning, no signal to use the phone!

  • joegs JoeG_Trident Fitness (@joegs) reported

    @bt_uk @WeAreOpenreach I guess when you have monopoly and let engineers pick and choose jobs with no management or accountability treating customers like **** is just part and parcel of the whole shitshow

  • Permanentlypis1 ALittleLessPissedOff (@Permanentlypis1) reported

    And actually thinking about it, it's not that you don't care, it's that you really don't give a **** about disibility, there's a @bt_uk van parked/dumped in a disabled bay for 3 weeks now using someone else's badge, reported 2x causing issues for others and you've done sweet fa!

  • illusiveSmoove illusive Man (@illusiveSmoove) reported

    @bt_uk It’s connected to the hub. The box is not responding to the remote. I have nothing but bad experience with your service. Every month

  • peterhuwfarmer Peter Huw Farmer (@peterhuwfarmer) reported

    @bt_uk @MeNyrbie Don’t do it! I switched from VM to BT and the service is appalling. Internet cut off daily over past month. Going back to VM as BT keep fobbing me off with long drawn out conversations that resolve nothing

  • JonnyMKUK Jonny Wilson (@JonnyMKUK) reported

    @NOW Just a delay with @OpenreachHelp (BT) @bt_uk ironically as that’s who I’m with now so no reason for there to be a problem. NOW keep saying it’s openreach and I will be updated in 24 hours, this has now been over a week

  • Permanentlypis1 ALittleLessPissedOff (@Permanentlypis1) reported

    @bt_uk Hi it's @lambeth_council issue to sort out, they fail to police blue badges and being disabled myself it tends to annoy when local authorities ignore blue bladge abuse and misuse. Which is why I've reported it to them. But honestly thank you for responding I really appreciate it.

  • Rudi82596806 Rudi (@Rudi82596806) reported

    @bt_uk Hi David. No problem is still the same. I need to click on 'credentials required' which then goes to the BT hotspot site. If I then click ' use network as it is' it will login. Thanks, Rudi

  • emmaadie emma adie (@emmaadie) reported

    @bt_uk How do you escalate complaints which are being dismissed even though issues aren't being resolved and engineers just don't show up? And if that isn't an option, how do I end my contract with you when you're aren't maintaining your side of the agreement?

  • bazzeroony Bazzeroony (@bazzeroony) reported

    @diamcl18 @bt_uk Well here I am months on from the initial problem. It still doesn't work. I still have Word files on one machine that refuse to sync through the Cloud folder.#btcloud