BT (British Telecom)

BT (British Telecom) Outage Report in Ashford, Kent, England

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The latest reports from users having issues in Ashford come from postal codes TN26.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashford, Kent, England 12/16/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford, Faversham and Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomAshford Total Blackout
United KingdomCanterbury Internet
United KingdomAshford E-mail
United KingdomCanterbury Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _leannie87 Leanne (@_leannie87) reported

    @bt_uk there’s a service outage in my area that’s going to take a few days to fix, I’m on Halo how do I get a mini hub?

  • AlexLockey4 Alex Lockey (@AlexLockey4) reported

    @bt_uk I raised a complaint on 16 March, no one has looked at it yet, is anyone home? Ref VOL013-572829629695

  • GeorgiLeaf georgeHL (@GeorgiLeaf) reported

    @bt_uk I appreciate the work you are doing. But, disingenuous and un-surprising that the public facing Twitter side of the company is leaps and bounds more communicative than the actual practicalities, i.e installing internet. I'll update with the cancellation or new issue on the 6th.

  • Golden_bhoy Golden Bhoy (@Golden_bhoy) reported

    @bt_uk Hi, no my wife called your support line and the problem has been fixed. Thanks very much for chasing this up.

  • seadaisy81 seadaisy (@seadaisy81) reported

    @bt_uk oh BT WE ARE NOW IN URGENT NEED OF HELP!! 10 DAYS NO BROADBAND STILL BEEN TRYING TO SURVIVE IN THE MINI HUB. WORKING FROM HOME AND THE MINI HUB HAS STOPPED WORKING HELP!!!!

  • EliseS1303 Elise (@EliseS1303) reported

    @bt_uk So you can’t even chase the promised phone call I never received?

  • EstelleHitchon Estelle Hitchon (@EstelleHitchon) reported

    Hey @bt_uk. I pay you a fortune for full fibre. You muck up billing, don't fix your deal costs & I'm still getting regular "your connection is unstable" messages. Why? No such issue with sister company @plusnethelp (sadly don't do fttp).Should have stuck wth @VodafoneUK mobile BB

  • chrisrothwell26 Chris Rothwell (@chrisrothwell26) reported

    @bt_uk very disappointed with BT and their promise of rewards for referring friends. Having done just that they have failed to reward as promised. Quick to take slow to deliver

  • jayhawkins97 Jay (@jayhawkins97) reported

    @bt_uk your app on Xbox keeps stopping and loading then saying there is a problem playing this content! Please fix this!

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!