BT (British Telecom)

BT (British Telecom) Outage Report in Ashford, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Ashford come from postal codes TN25 and TN24.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashford, Kent, England 02/12/2026 06:40

February 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Internet
United KingdomAshford E-mail
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomAshford Total Blackout
United KingdomCanterbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport really is the worst service on this planet

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KathHarney Kath Harney (@KathHarney) reported

    @RobCalvert16 @Nitromanuk No they didn’t. Lineker had contracts with the BBC and BTSport. Holmes was working the IR35 (off payroll working) and there the issue lies.

  • ChrisWill2631 Chris Williams (@ChrisWill2631) reported

    @ian80barwick @bt_uk Mine has been terrible from start to finish and they just put customer “service” staff on who lie constantly or are so incompetent it’s just what comes naturally!!

  • ChrisWill2631 Chris Williams (@ChrisWill2631) reported

    @bt_uk How are you justifying not having my phone sorted after almost 70 days ? Lie after lie from customer services who promises to call but never do! Cancelling a service without informing customers, cancelling my complaint on a whim

  • traceydisco Tracey (@traceydisco) reported

    @bt_uk I was speaking to Connor in Newcastle and he cut me off. Why is it so hard to get decent customer service from you? You’ve been overcharging for 3 months and there’ll be another bill tomorrow. You can’t keep taking this money.

  • SaraBarrett67 Sara Barrett (@SaraBarrett67) reported

    @Mfearnley94 @bt_uk Unfortunately it’s the lines that are the issue, not that BT or Openreach seem to be able to work that out 😴

  • spraytransfer Jack 💫🌧️🔮 (@spraytransfer) reported

    BT internet is so slow man @bt_uk FIX YOUR SH!T!

  • YarnscombeVill1 Yarnscombe Village (@YarnscombeVill1) reported

    Here we go again. A rural north devon community without broadband over the weekend. @bt_uk and @BTSopenreach giving different residents different dates and times for getting the issue fixed. Frustrating and ridiculous 😡😤

  • ian80barwick ian barwick (@ian80barwick) reported

    @ChrisWill2631 @bt_uk It was all handled well but like why send me an ee hot spot thing when I don’t have a phone signal lol. That came within 24 hours.

  • VincentSharple3 Vincent Sharples (@VincentSharple3) reported

    @bt_uk They’ll send a text but then charge you. Shameful. I notified them yesterday about loss of service, but they replied this morning saying it’s fixed. It isn’t. Their digital/chatbot/made-up responses are shocking. Try finding someone to speak to! No chance. 3rd time in a year!

  • danmm27 Dan Grott (@danmm27) reported

    @bt_uk I keep getting an error message on my BT TV Box saying I can’t watch any channels in HD because it’s not a part of my package but I’m paying for HD? Any advice on how to fix the problem 🤔