BT (British Telecom) outages and service status in Ashford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Ashford, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (67%)
- Internet (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ashford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ashford, England
The most recent BT (British Telecom) outage reports came from the following cities: Canterbury, and Tenterden.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury
|
Internet | 18 days ago |
|
Canterbury
|
18 days ago | |
|
Tenterden
|
23 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Daniel Shade (@shade306) reported from Ashford, England@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Richard Locke (@RLocke1984) reported from Tenterden, EnglandWhat the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Drew Morgan (@Drewstoopher) reported from Ashford, England@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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George (@ChunkDyer) reported from Kennington, EnglandWhy do the commentators never talk about the actual game being played? #btsport #RBLATM
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Daniel Shade (@shade306) reported from Ashford, England@btsport you really are ridiculous. No wonder no one leaves sky for your joke of a service 😒
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Pezza (@pezza1) reported from Ashford, England@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Daniel Shade (@shade306) reported from Ashford, England@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Lou (@voreppeprincess) reported from Canterbury, England@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
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Daniel Shade (@shade306) reported from Ashford, England@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Chris McWilliams (@berbamcwillyz) reported from New Romney, England@btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard
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Daniel Shade (@shade306) reported from Ashford, EnglandIs there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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JannerJo (@JoTreharne) reported from Canterbury, England@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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Stuart Smith (@sahara_marathon) reported from Leeds, England@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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JannerJo (@JoTreharne) reported from Canterbury, England@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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JW CPFC 🦅 🏴 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England@btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology
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Andréa Avena (@andrea_avena) reported from Tenterden, England@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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whenpateswentup (@davegow1) reported from Chilham, England@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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Daniel Shade (@shade306) reported from Ashford, England@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
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JannerJo (@JoTreharne) reported from Canterbury, England@bt_uk Yes had some online chat help and there is an external fault.
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Daniel Shade (@shade306) reported from Ashford, England@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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liam (@liamsimo95) reported@SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity
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Andy (@bigdaddymills1) reportedHaving an absolute nightmare with @btbusinesscare Had problems since yesterday none of them been without Sevices for 36 hours and been told I’ve just got to wait #dm
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alunvaughan (@alunvaughan) reported@bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/
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GM Mark Howitt (@MarkHowitt) reportedSlighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!
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Tom Tolkien (@tomtolkien) reported@bt_uk There’s no broadband in TR7 and you’ve turned off chat support, phone support and SMS support (that’s all support and contact options) for the next 12 hours.
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Chris Pugh (@chpugh1) reported@bt_uk I’m having issues logging in to my BT emails, is there a fault
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IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported@bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.
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Michael E (@Michael35427696) reported@bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!
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Robbie Swanson (@Robswanney) reported@btbusinesscare I need someone to get in touch please. Really not happy with the customer service we have received. Our broadband has been off now for over 2 weeks. You have closed the fault off as complete, when nobody attended despite you promising to come to the premises.
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Marks (@marksy316) reported@FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time