BT (British Telecom)

BT (British Telecom) Outage Report in Ashford, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashford, Kent, England 11/21/2024 21:05

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ashford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Canterbury, Tenterden and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Phone
United KingdomCanterbury Phone
United KingdomCanterbury Internet
United KingdomTenterden Internet
United KingdomAshford Phone
United KingdomAshford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TadpoleSun Tadpole Sun (@TadpoleSun) reported

    @englandcricket Can someone tell BTSport/Windies Cricket that the scorecard for WI Women has been covering the screen since the drinks break? …or is the video frozen but the commentary ploughing on? #btsportcricket Worst live stream ever!

  • TheGamerChann12 CNN place (@TheGamerChann12) reported

    @ClareMWilkins @bt_uk @OpenreachHelp Hope you get an answer because my WiFi went down shout 3 week ago and they're still not giving out sorting any interest in fixing it. So they do is ask you to "pop your details for DPA" and your forgotten about. Lost my job because they can't send a trained engineer for the job

  • CardyFreddie Freddie Cardy (@CardyFreddie) reported

    Don't know if it's the host broadcaster @windiescricket or problems with @btsport but the coverage of this England Women series there is an absolute joke #englandcricket

  • KarlosW Karl Wardlaw (@KarlosW) reported

    @bt_uk Hi on some channels which should be freeview we're getting v poor signal. Have restarted box,retuned channels and checked aerial connection properly all to no avail

  • Tra8219 Tra la la (@Tra8219) reported

    @bt_uk Hi, In the past two days my internet has dropped out at least 10 times. Is there a problem in the CT9 area?

  • weymouthwoman Jane Golby (@weymouthwoman) reported

    @bt_uk Appalling service again from BT as you send the wrong engineer for the second time on the same job! I’m told I have to wait till 21 Dec for broadband now despite having booked well ahead of my house move. Total failure of systems and simple listening

  • Priddeons Anne-marie Walker (@Priddeons) reported

    @bt_uk fibre to premises been down since yesterday. Thought this didn’t happen with fibre? What is the problem and when will it be fixed? EN5

  • Blondie_Gem Gemma Knight (@Blondie_Gem) reported

    @bt_uk are there issues going on in Didcot today? Internet is down for both us and next door, I WFH and we can't get hold of you via phone.

  • ClareMWilkins Clare Wilkins (@ClareMWilkins) reported

    Yellow card to @bt_uk for no show of promised mini hub meant to arrive in advance of tomorrow day 22 of no service when @OpenreachHelp skilled exchange engineers are apparently booked to fix our problem. Does any of this ever work?

  • CatriRose Rosie (@CatriRose) reported

    @BTCare I spent 1hr 20 on the phone last night to your colleagues who were trying to fix the Now TV package I have paid for. I was told I would receive a text today confirming it was fixed but have heard nothing. Pls can you help?