BT (British Telecom)

BT (British Telecom) Outage Report in Ashford, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashford, Kent, England 03/17/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Tenterden, Canterbury and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTenterden Wi-fi
United KingdomCanterbury Internet
United KingdomAshford TV
United KingdomAshford Internet
United KingdomAshford E-mail
United KingdomAshford Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KatherineBlackx Katherine Saunders (@KatherineBlackx) reported

    @bt_uk We rebooted our router and it seems to have sorted the issue 👍🏼 thanks for checking in though!

  • TheGunnerNick Nick 🐺 (@TheGunnerNick) reported

    @Markafc87 @bt_uk Bastards. I hope they sort you out mate. That’s disgraceful. I know **** happens, but with todays tech, you should be able to stay connected. It was Vodafone that does the whole dongle thing if their home broadband goes down. Maybe worth looking at once contract is up. 👌🏻

  • Sarahkyle83 Sarah kyle (@Sarahkyle83) reported

    @SkyHelpTeam Our sky fibre isn't working due to trees bringing down cable with it in the storm, who do we contact to be fixed is it @bt_uk @OpenreachHelp or sky?

  • mgsevs sevs66 (@mgsevs) reported

    @NottsCounty1991 @sampacey1 @btsport I remember at least one on one. No matter, you have an opinion and it differs to mine. I pride myself on being unbiased despite my support. In my opinion Dagenham were controlling possession, territory and opportunities before we scored. All this BT Sports stuff is embarrassing

  • TheGunnerNick Nick 🐺 (@TheGunnerNick) reported

    @Markafc87 @bt_uk That’s ******* poor mate. Surely they should send out a Wi-Fi dongle?!

  • neillev86 Neil Levers (@neillev86) reported

    @bt_uk I only have the bt sport subscription can I not sign in to the BTTV app with that?

  • shaftoflame Roger Proud to be Snowflake Woke. (@shaftoflame) reported

    @btsport changes in eligibility. Should be different going T2 to T1 than T1 to T2? Allowing players seek to play for T1 nations is good but excluding those who drop away is not so great? Any changes should be seeking more T 1 nations so support T2 to grow (ditto T3/T2)

  • Johnroy1984 Johnroy (@Johnroy1984) reported

    @bt_uk And now it’s showing on your site as no known issues but it’s still not working? So basically your way of assisting me was to change my password and then get rid of the service issue notice? Great… except it still doesn’t work. And I still have to go upstairs for signal to tweet

  • mooramana Karen (@mooramana) reported

    @bt_uk Currently awaiting a call back from one of your advisers as the bt bot says there’s not a problem! Even though when reported on app it says that broadband not working & I have pink flashing light - shocking customer experience so far. Jus want a 4g hub until repaired

  • JordanW11578960 Jordan W. (@JordanW11578960) reported

    @bt_uk Hello, Wifi has been down in since last wednesday, was told that it was a 'major' outage but there is no known issues in my area (Via your website). Is there any update on the issue? (SW15 PC)