BT (British Telecom)

BT (British Telecom) Outage Report in Ashford, Kent, England

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The latest reports from users having issues in Ashford come from postal codes TN25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashford, Kent, England 02/01/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford.

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City Problem Type Report Time
United KingdomAshford E-mail
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomAshford Total Blackout
United KingdomCanterbury Internet
United KingdomAshford E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rwlpalmer Rob Palmer (@Rwlpalmer) reported

    @RugbyBath Wasn't the correct call at all. Agree with @btsport clearly got the tip down on the roll over. Shouldn't have needed a second attempt

  • Nicoleseelig Nicole Seelig (@Nicoleseelig) reported

    @bt_uk Hi, is the BT wi-fi via the phone unlimited if I log in with my BT broadband login (email address and password)? We won't have any WiFi from Tuesday otherwise. And can you tell me how big the mini router is?

  • AndreWa64662722 Andre Walker (@AndreWa64662722) reported

    @bt_uk hello can you help. Wondering if BT use a company called Money Expert to sell your services? We currently have someone doing the rounds in our area claiming to work for them on behalf of BT/EE and seems very suspect

  • gellman_rebecca Rebecca, with 🤗🤓🏳️‍⚧️ 🦖🦕BLM | ACAB even UK 1ₛ (@gellman_rebecca) reported

    @bt_uk In the last 12 months, the worst uptime I had was 99.21%. Must suck to have such an unreliable service that it needs backup.....

  • GrammarGirl1991 Laura McIntosh (@GrammarGirl1991) reported

    @bt_uk Hi Dee, thanks for your reply. So you’re not even able to tell me whether there are any service issues?

  • LynchKelly Kelly Lynch (@LynchKelly) reported

    @bt_uk Thanks, I still have a query ref my account billing, whenever I try instant chat it’s unavailable. Try phoning the helpline and go through an automated service not actually answering my query so still unresolved

  • jamclarkey James (@jamclarkey) reported

    @untruenorth @bt_uk @Ofcom So BT provides a battery backup but would have to pay unless classes as vulnerable. Also remember that emergency calls over mobile network can work even if your provider doesn't offer coverage as it will use any available network it can get.

  • booklovergogo Laura (@booklovergogo) reported

    @bt_uk Are there any problems with BT email today? I can't seem to access it today. Thank you.

  • KateWritesBooks Eva Carter aka Kate Harrison/Helm: 3 authors in 1! (@KateWritesBooks) reported

    Grief is bad enough without having to deal with @bt_uk - yes, funnily enough, I am a third party as my dad is dead. Honestly. And their on hold music, which I've now suffered for nearly an hour, is the WORST.

  • Annepop01 Anne Davies ☘️🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@Annepop01) reported

    @bt_uk Definitely not, the replacement BT box we were promised would arrive today will now not be here until Monday. Appalling customer service!