BT (British Telecom)

BT (British Telecom) Outage Report in Ashford, Kent, England

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The latest reports from users having issues in Ashford come from postal codes TN24 and TN25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashford, Kent, England 02/20/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Canterbury and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Internet
United KingdomAshford TV
United KingdomAshford Internet
United KingdomAshford E-mail
United KingdomAshford Internet
United KingdomFaversham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport really is the worst service on this planet

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport you really are ridiculous. No wonder no one leaves sky for your joke of a service 😒

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • samuel_waite samuel waite (@samuel_waite) reported

    @bt_uk I’ve been on hold on that phone number for 2 hours and 23 minutes now it’s no help, no one answer

  • onlinedesignuk 🖥 Online Design (@onlinedesignuk) reported

    @OpenreachHelp Well that will be @BTCare but is it not your team that should have turned up to fix but didn’t even notify of not arriving?

  • 14Loxie loxie-14 (@14Loxie) reported

    Once again my @bt_uk internet has gone down for nearly 48hrs. An once again no communication from them. Definitely leaving wen its time to go. Sky have by bt sport packages again and sky internet was better from wat I remember. ******* joke bet they charge me still tho.

  • samuel_waite samuel waite (@samuel_waite) reported

    @bt_uk @47AEH Spent 2 hours each day on for the past week trying to get through to speak to someone about the wifi, the customer service is absolutely shocking wouldnt recommend if you want fast replies and good customer service, especially from the first blue chip company

  • MajinYogiBear Yogesh Depala (@MajinYogiBear) reported

    @btsport hi i can’t log into the bt sports app! I’ve tried many times and also changed my password twice. I’m an EE customer so have the package through them.

  • scottbarlow88 Scott Barlow (@scottbarlow88) reported

    @btsportfootball ******* @btsport get rid of Martin keown!! He talks some absolute shite!!

  • MMA_Einar Einar 💎 (@MMA_Einar) reported

    @UFCEurope @btsport All European main event.. on a card that's at the worst time possible for Europeans.. You have to change this, it's horrific to watch at 2am-8am

  • KarenADeighton Karen Deighton (@KarenADeighton) reported

    @btbusinesscare @bt_uk Yes we keep getting told it’s being dealt with but it never gets resolved! Appalling customer service! I have no faith in anything you say anymore 🤬

  • sjphalp Sarah (@sjphalp) reported

    @bt_uk hi BT we’ve been without WiFi for 2wks, had an engineer app today, no one showed, no contact, on hold for 45 mins, got through to someone who then hung up on us - sure you can imagine our frustration, any way you can help please as it’s becoming a joke (not a funny one)

  • samuel_waite samuel waite (@samuel_waite) reported

    @bt_uk Spent 2 hours each day on for the past week trying to get through to speak to someone about the wifi, the customer service is absolutely shocking wouldnt recommend if you want fast replies and good customer service, especially from the first blue chip company