BT (British Telecom)

BT (British Telecom) Outage Report in Ashford, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Ashford come from postal codes TN25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashford, Kent, England 02/02/2026 13:55

February 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomAshford Internet
United KingdomFaversham Internet
United KingdomAshford Total Blackout
United KingdomCanterbury Internet
United KingdomAshford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from New Romney, England

    @btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Virtual_Vince Vince 🇬🇧 (@Virtual_Vince) reported

    @bt_uk BT have closed the fault now with no explanation as to why an engineer didn’t turn up to check the Fibre cable inside my home. I’ll just carry on until my contract is up. Never had a problem with BT until now.

  • thepogmoth wat (@thepogmoth) reported

    @Memeulous @bt_uk Grrrrrrrr stupid bt

  • jaitchy jaitchy (@jaitchy) reported

    @bt_uk Are they likely to help me - I don't pay for Premium email?

  • DilbertsD dilberts dad (@DilbertsD) reported

    @BTCare what does it take to get my fault repaired...paying for a service that is absolutely useless...Broadland and landline...grrrrrrrrr😡

  • tracycambo tracy cameron (@tracycambo) reported

    @bt_uk every time I run a speed test I’m told it’s poor, follow the link to then be told we found nothing wrong. I just need a disc in another room but can’t order one anywhere. Please sort it out for me

  • CFCArran Arran (@CFCArran) reported

    @bt_uk your broadband service is getting worse by the day 😳🔫 #broadband #wifi #internet

  • DilbertsD dilberts dad (@DilbertsD) reported

    @bt_uk what does it take to get my fault repaired...paying for a service that is absolutely useless...Broadland and landline..😡

  • aidanfraser789 Aidan Fraser (@aidanfraser789) reported

    @Arjun_Singh3 Get @bt_uk to raise a job into @OpenreachHelp for a REIN engineer to attend. Shouldn’t be dropping daily and they’ll see that on the service layer data if there’s an issue

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @LastSingleGirI @bt_uk @SkyUK If it's just the sky box that is having the issue then it's an issue with the sky box.

  • LitmusPho Paul Hodson🧐 (@LitmusPho) reported

    @Justsum32062003 @bt_uk I've worked in called centres... I can almost guarantee they're not... They're probably manic with grumpy people like me, but if it takes them so long to answer the call then they need to employ more peoplr to do so, both to improve customer service & support the staff they have