BT (British Telecom) Outage Report in Ashford, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Ashford, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Internet | |
| Faversham |
Internet | |
| Ashford |
Total Blackout | |
| Canterbury |
Internet | |
| Ashford |
||
| Canterbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
-
Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
-
Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
-
Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
-
JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
-
Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
-
Chris McWilliams
(@berbamcwillyz) reported
from
New Romney, England
@btsport trying to put down @StJohnstone for giving celtic the 3 stands backfired get it together stupid questions and that fat orange bastard
-
JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
-
whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
-
Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
-
Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
-
George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
-
Lou
(@voreppeprincess) reported
from
Canterbury, England
@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
-
Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
-
Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan Adam
(@RyanAdam55) reported
@bt_uk again a clown service told twice today engineers would be here between 1-6pm and no show?? People wasting there time waiting for the engineer again!! Inept service disgraceful customer service and have the audacity to ask for a cancellation fee to get out of contract!
-
Regan James
(@reganjames1985) reported
@Thegeordiefaith @bt_uk Mine is the same 20mbs thought I’d come on and see if anyone else was having issues. Its been happening all afternoon/evening 😩
-
Blakey73
(@davidblakedb) reported
@btsport @Plusnet @PlayStationUK Can between the three of you please sort out the BT Sport app stability. For a subscription service you should not have to restart the stream every few minutes due to buffering. No issues in any other apps or wi-fi and this is historical PS5/ATV
-
Louise Hainsworth
(@LouHainsworth) reported
@btsport Is anyone else having a problem with BT Sport not showing the right things ?
-
Citrinitas
(@BookOfGates) reported
@Thegeordiefaith @bt_uk I contacted them today after Downdetector showed scores of people affected in my area, while the BT site (as usual) reported no problems. The company are fundamentally dishonest. Quick enough to take our money but unwilling to acknowledge problems or fix them
-
sheps
(@Kimberl78166237) reported
@bt_uk received my router today - set it up correctly and still not activated. Working from home tomorrow… help.
-
Kat
(@keepongoing_kat) reported
Been 5 months since @bt_uk came to "fix"my digital phone problem and couldn't. Still can only get a signal in my landline in one room. Not helpful when I have multiple sclerosis and can't run when the phone rings. £64 pm for a landline that's ****
-
Rob Gilbert-Ovens
(@Thegeordiefaith) reported
@BookOfGates @bt_uk Mines down to friggin 5mbs tonight.
-
Jamie Adams
(@Jaybyname) reported
@bt_uk Been a bit of a shocking experience as a new customer to be honest with you
-
Citrinitas
(@BookOfGates) reported
@Thegeordiefaith @bt_uk I contacted them today after Downdetector showed scores of people affected in my area, while the BT site (as usual) reported no problems. They company are fundamentally dishonest. Quick enough to take our money but unwilling to acknowledge problems or fix them