BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 01/22/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Deal and Margate.

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City Problem Type Report Time
United KingdomDeal E-mail
United KingdomDeal Internet
United KingdomMargate Internet
United KingdomFaversham Internet
United KingdomMargate Internet
United KingdomCanterbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • Bannerman62 Bannerman62 ✈️✈️ (@Bannerman62) reported from Margate, England

    @bt_uk 24 years service with BT now a pensioner. Why can't I get any discount on BT Sport? Really think we get a raw deal with any perks.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • leelangford66 Lee Langford (@leelangford66) reported from Herne Bay, England

    The chap presenting @btsport Ashes coverage appears a little bored by the slow-moving nature of test cricket.

  • imabudgieatlast Mark Galea (@imabudgieatlast) reported from Margate, England

    @SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tabsfraser88 Tabitha Fraser (@tabsfraser88) reported

    @bt_uk can someone please sort your app out! You are supposed to be able to control the settings to all your devices and yet it never works! Every morning I have to fight with it because it doesn't work correctly.

  • Ahnubyss Ahnubyss Commissions Open (@Ahnubyss) reported

    Shouts to Ash @bt_uk for the amazing customer service 😤👌🏿

  • Gillyhbean Gillian (@Gillyhbean) reported

    @bt_uk Is there a way of contacting someone directly? I'm caught on a never ending loop of retesting.

  • karl_simpson68 Karl simpson (@karl_simpson68) reported

    @bt_uk Hi I've just signed up for bt sport through ee,I've tried to set it up but it's just saying error code & not doing anything,can you help please ?

  • scottahaddow Scott Haddow (@scottahaddow) reported

    @bt_uk Worst customer service I’ve experienced in a long time

  • charlx95x Char 💕 (@charlx95x) reported

    @bt_uk hi, my dads phone isn’t working properly. Every time someone tries to ring him, it goes quiet then says this person isn’t available. He doesn’t get the calls, just texts to say he has missed a call. Please help as this is causing issues with work? Many thanks

  • scottahaddow Scott Haddow (@scottahaddow) reported

    @bt_uk absolute WORST customer service.

  • dylanjfarrell dylan farrell (@dylanjfarrell) reported

    @bt_uk any known issues with ITV2? Just seem to have a blank screen and the recording says cannot play due to no audio or visual

  • LukeWilliams22 Luke 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LukeWilliams22) reported

    Any chance your of your network not going down every ten minutes @bt_uk?

  • timralph30 TC (@timralph30) reported

    @bt_uk @ShellEnergyHome firstly it was a “minor problem their end”, then it was no no Open reach can fix externally in 2 days .... then it was mahbe problem with router ... then it was we do not know then it was some muppet had mistakenly connected you to a dead line!!!! Unreal🤪