BT (British Telecom) Outage Report in Herne Bay, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Margate and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
Internet | |
| Faversham |
Internet | |
| Margate |
Internet | |
| Canterbury |
Internet | |
| Margate |
Internet | |
| Margate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rosa🌸
(@rosachanelx) reported
@bt_uk I need to send my hub back but haven’t received any packaging, when I log in to my account I also can’t request any to be sent. Please can you help?
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ⵙⵉⵀⴰⵎ
(@DindaMok) reported
@bt_uk I was told to wait for the cooling off period and I will receive an email. I didn’t think BT would scam people. It went from -we never had this offer -this offer is not available from 3rd party -it’s gone over 3 months (after I’ve provided proof you do this offer).
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Julie Fletcher
(@JulFletch) reported
@bt_uk Thanks for the reply Janet, but it seems management must clock off early on a Friday, or they are trying my home number, which being digital voice has also been offline for 2 weeks! 🙈 I’ve called and sorted another appointment but waiting for a manager to call re my complaint
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Jeremy L
(@FerrariCharlie) reported
@PaulCowland_ @BTBusiness @btbusinesscare I have similar issues with just my home system and the router is sat there flashing orange quite often! Also have a sound problem with my BT-TV where the sounds mutes about every 20 seconds.. a so called rep sent by BT experienced the fault then said he’s never had it before!
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ⵙⵉⵀⴰⵎ
(@DindaMok) reported
@bt_uk When I took out the contract with BT this was the offer at the time. That I would be sent an email after cooling off period and then I had 90 days from the email to redeem. The email was never sent and when I questioned it today apparently it never existed? So Am I making it up?
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HelpHK
(@deerHwai) reported
@bt_uk The engineer who was supposed to come today has let me know that other engineer had came yesterday, there is a bigger issue that have to be resolved by another team and he doesn’t know when that would be done. Please may I have an update on when this problem can be resolved?
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emily hayward
(@emilylovesmcfly) reported
@BTCare hi where do you find when you want to cancel sport monthly pass as I can’t find it on the website
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James
(@welcometojamesm) reported
@UTDBailey_ @btsportfootball @btsport Nope. They never got back to me and seems to be a common problem with ps5 users. Is this the same for you?
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Julie Fletcher
(@JulFletch) reported
@bt_uk No one has called me since the fault was first reported on 23/4. I’m doing all the phoning/chasing and just getting a load of broken promises from your advisors. My custom does not appear appreciated or valued!
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Juan Manuel
(@jmlp1973) reported
@bt_uk I will stay with Virgin, BT itself before and today's Sky failed to give us service, and nobody has fixed the problem with the line, I am a remote worker my job depends on the internet, utterly useless and unfair that only Virgin can provide a stable and suitable service