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BT (British Telecom)

BT (British Telecom) outages and service status in Herne Bay, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Herne Bay, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Herne Bay, England

The most recent BT (British Telecom) outage reports came from the following cities: Canterbury.

CityProblem TypeReport Time
Canterbury Total Blackout 9 days ago
Canterbury Internet 25 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • davegow1
    whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • woods_suzanne
    suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • St_MargateUk
    St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

  • Bannerman62
    Bannerman62 ✈️✈️ (@Bannerman62) reported from Margate, England

    @bt_uk 24 years service with BT now a pensioner. Why can't I get any discount on BT Sport? Really think we get a raw deal with any perks.

  • imabudgieatlast
    Mark Galea (@imabudgieatlast) reported from Margate, England

    @SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE

  • leelangford66
    Lee Langford (@leelangford66) reported from Herne Bay, England

    The chap presenting @btsport Ashes coverage appears a little bored by the slow-moving nature of test cricket.

  • JoTreharne
    JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • EpicEm
    Emily Groves 🇪🇺 🌱 🌎 🎙 (@EpicEm) reported from Deal, England

    @bt_uk we are struggling with our internet this morning and can’t find any way of reporting it. 45mins going round in circles on your website. Pls help.

  • GaryAllen4470
    Gary Allen (@GaryAllen4470) reported from Margate, England

    @bt_uk thank you. After 2 hours on the phone,speaking to EIGHT different people,you have finally agreed to free me from POOR BROADBAND!! BT mobile has been perfect. BT broadband,worse than SKY!! Yeah,that bad. But thankfully,in a week, GOODBYE BT BROADBAND!!!

  • DomJMoore
    Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • Bannerman62
    Bannerman62 ✈️✈️ (@Bannerman62) reported from Margate, England

    @btsport Why do BT pensioners get nothing in the way of perks? Just a couple of free match passes a season would cost nothing. We are still overlooked as ambassadors for the brand. Times are hard. Please help.

  • spart1cus
    Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • Xantiriad
    Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • St_MargateUk
    St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • voreppeprincess
    Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • JoTreharne
    JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • JoTreharne
    JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AHende1006
    ANDREW HENDERSON (@AHende1006) reported

    @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

  • jueandgaz
    Julie Chrimes (@jueandgaz) reported

    @btbusinesscare I’m sick to death of trying to get my issue solved, 6 months and you still haven’t sorted it, shame on BT Business 😡

  • SemiEssessi
    Sem Essessi (@SemiEssessi) reported

    @bt_uk learn how to manage an account database. not being able to change the e-mail address back when you changed it in error... thats some high school level computer problem, not a real one in the real world for a megacorp.

  • AmaiChong_ninja
    Amai Chong Memes business (@AmaiChong_ninja) reported

    @bt_uk Our thoughts are with the people who used BT’s service and found out: •Hidden charges are everywhere. •The app is useless and has no interaction with the company. I’ve messaged you 6 times now with no reply. Scammers

  • _BudeBee
    BudeBee (@_BudeBee) reported

    @bt_uk Terrible service from BT. - No broadband service for 4 days - Broadband speed was less than 10Mbps since I moved in - Not been able to get compensation for either issue

  • ChemTeachCGO
    Craig Goddard (@ChemTeachCGO) reported

    @bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.

  • thempstead
    Tim Hempstead (@thempstead) reported

    @bt_uk And that's the problem, it never does change ... for years and years "If you go with Halo 3 + when you get fttp then you should get a free upgrade. That should happen in 12 months" Yeah, didn't happen

  • messalinahooper
    grace hooper (@messalinahooper) reported

    Spent an hour with a really gentle lady from @bt_uk got the comp network set up and now can't watch any tv, at all. Not anything! Outstanding!. Your colleague was lovely though

  • mongrelcelt
    duncan (@mongrelcelt) reported

    @TupperwareNFT @bt_uk Problem is both sides claim innocence. But onus is on BT to prove they made the request (community fibre can't prove an absence of something). It'll take an ombudsman to demand evidence from BT, so they've forced my hand. So pathetic for a massive corp to hide behind call centre

  • SaffyBun
    Karla (@SaffyBun) reported

    @bt_uk Hello, I can only find phone numbers to contact customer services. I cannot call, I need written communication. How can I contact someone in writing about TV? It's ridiculous how difficult it's become to manage my account online now.