BT (British Telecom) Outage Report in Herne Bay, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Canterbury, Whitstable and Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Internet | |
| Whitstable |
Internet | |
| Deal |
||
| Deal |
Internet | |
| Margate |
Internet | |
| Faversham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Shoebridge
(@Jo_digger) reported
So disappointed with the service received by @bt_uk this afternoon, left this morning without internet or landline (no notice) which has been discussed, but now I have raised a further issue but as it's an open reach issue they wont help :(
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KatzPavlov
(@KatzPavlov) reported
@bt_uk are there internet issues in NE Scotland right now it should I log a call?
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Amazing Guy
(@Gavin19340404) reported
@bt_uk shocking service from BT should of had an installation on Wednesday but engineer didn't turm up been told Monday now then got a text saying i needed to book another appointment otherwise you would cancel my account your waiting times for the call centre are shocking also
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Leanne Capstick
(@LeanneM155cap) reported
@btsport @BTCare I’ve phoned twice and held for 60 minutes both times. I just want to cancel my subscription with you please for BT Sports. I am at the end of contract.
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Kirsty Nunn
(@kirstyrosenunn) reported
Forever frustrated by the awful connection provided by @bt_uk, I’m sat right next to my router and still can’t get a strong enough connection for a zoom call without it cutting out every five seconds 😢
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Paul Coster
(@costerlotta) reported
@bt_uk Hi I have spent the past 2 hours trying to log a fault for my mum in law who has dementia, you keep asking for her password but she doesn’t know it, I spent 45 mins on hold only to be spoken to by someone who was rude beyond words. How can I get a meaningful response from you?
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Down my local
(@downmylocal) reported
I want to say a huge thank you to @bt_uk for sorting out my broadband issue so quickly. I reported a fault with my hub on Wednesday at 3pm and by 11am Thursday a new hub was delivered and working. Very impressed by your customer service. Take note @SkyUK, this is how it's done.
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Gordon Clifford
(@GCClifford) reported
@bt_uk I don’t use BT as a service provider but I have bought a Premium Wholehouse Wi-Fi mesh system for home, it is amazing, no black holes, speed is consistent throughout the house and is faster than my old router. Recommended!
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Adam Smyth
(@adamsmyth1986) reported
@virginmedia You have staff to reply to tweets yet technical help lines are poorly resourced.... @bt_uk what deals do you have to rival @virginmedia that I can point my in-laws to? Any recommend a fiend bonus I can cash in on? Never had a BT issue in 7 years.
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Mr R - RQT (MCCT)
(@NqtThe) reported
@bt_uk I appreciate the help. You can imagine my frustration when a problem returns despite changes to eradicate it. Doubly so with a GCSE group on the line!