BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 12/16/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Margate, Faversham and Canterbury.

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City Problem Type Report Time
United KingdomMargate Internet
United KingdomFaversham Internet
United KingdomMargate Internet
United KingdomCanterbury Internet
United KingdomMargate Internet
United KingdomMargate Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • reltubmas Sam (@reltubmas) reported

    @bt_uk Like I said, it’s connecting to 1 of the 4 discs with no problems. That just happens to be the furthest away though and so no use. I can’t get a workable connection

  • KevinMuldoon Kevin Muldoon (@KevinMuldoon) reported

    Another ombudsman complaint against @bt_uk as two months ago they created a second internet contract for me out of thin air and started charging me double. Complained many times, open complaints have been closed, requests for deadlock letters have been ignored. Awful company.

  • rogers_darren Darren Rogers (@rogers_darren) reported

    @bt_uk thanks for your great customer service today BT. Absolute appalling service. Your engineer can make the slot but you don’t tell us! We only find out by ring BT. Now we have to rebook with over a month wait. Where is your customer service?

  • stvnormansays Steve Norman (@stvnormansays) reported

    @bt_uk Is this the same mobile network your Mini Hub uses that we’ve had to suffer for the last week? Barely a signal and all queue up to use it because if can only handle one thing at a time? Oh well, 15 minutes until it’s finally fixed. Just like last week. Just like yesterday…

  • ejoftheweb Edward Barrow, Londoner en asile (@ejoftheweb) reported

    @hendopolis @bt_uk looks just like the pole outside our house in Brixton and when our broadband is down it's at the top of it that the engineer has to fix it.

  • golferaob Andy O'Brien (@golferaob) reported

    @bt_uk Just spoke with someone who said can’t provide it, no reason, that’s it he said, we can’t provide.Appalling disgusting customer service. Why send all bloody equipment out, surely checks should be done first. I will be showing you up as an organisation for what your worth.

  • Phillipjfry2021 Kevin Johnson (@Phillipjfry2021) reported

    @btbusinesscare I have been calling for 2 days (over 4 hours) on the phone and can't speak to a UK call center about why its taking 3 months to fit FTTP to my property. I cant even get through to cancel? I am now paying for a service I haven't got? I received my HUB the next day

  • golferaob Andy O'Brien (@golferaob) reported

    @bt_uk Unfortunately for you, I record all the calls I’ve made. You’ll be on rogue traders in 3 weeks and will make for good viewing as they have the customer service experience customers receive.

  • Natnotanumber Natasha (@Natnotanumber) reported

    @bt_uk Why can't @bt_uk keep appointments. Have failed to keep 2 appointments to install fibre at my property and send me messages to say sorry we missed you....cheek of this week . However one thing I'm sure of, they won't fail to call for the payment they surely have not earned 🙄

  • ViviennePay Vivienne Pay (@ViviennePay) reported

    @hendopolis @bt_uk BT engineers couldn’t climb the pole to fix our broadband because it hadn’t been inspected for many years.