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BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Herne Bay, England

The most recent BT (British Telecom) outage reports came from the following cities: Sandwich, Margate, Canterbury, and Whitstable.

CityProblem TypeReport Time
Sandwich Internet 20 days ago
Margate Internet 27 days ago
Canterbury Internet 1 month ago
Whitstable Internet 2 months ago
Deal E-mail 2 months ago
Deal Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • davegow1
    whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • woods_suzanne
    suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • imabudgieatlast
    Mark Galea (@imabudgieatlast) reported from Margate, England

    @SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE

  • voreppeprincess
    Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • JoTreharne
    JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • JoTreharne
    JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • spart1cus
    Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • St_MargateUk
    St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • Xantiriad
    Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • DomJMoore
    Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • JoTreharne
    JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • leelangford66
    Lee Langford (@leelangford66) reported from Herne Bay, England

    The chap presenting @btsport Ashes coverage appears a little bored by the slow-moving nature of test cricket.

  • St_MargateUk
    St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CEB97783359
    Tripping Gauntlet (@CEB97783359) reported

    @bt_uk Exact same problem I had three months ago....can I be bothered to get on the fault roundabout again...you denying there's an issue, me saying there is, you we'll send an engineer, me not internal don't want to waste more hours, you tough

  • KernowJordan81
    Jordan (@KernowJordan81) reported

    @bt_uk Thanks for the copy and paste response. If you'd bothered to actually read my post, you'd know I already have ongoing complaints. I wasn't posting for assistance, I already know the issue, and I also know how unlikely it is that it will be fixed IF your engineer arrives tomorrow.

  • birdeye16003035
    Ayse Bilgen A. (@birdeye16003035) reported

    @btsport sw20 9dx area is down! We do not have wi-fi. Please solve the problem immediately. We are working at home!

  • exiledswede89
    Jas Isaksson (@exiledswede89) reported

    @bt_uk Hi BT! My ex has his broadband account in my name. I am outside the UK and your CS team will not help me because I am not using the phone number attached to the account. I am a domestic abuse survivor & would rather not have to deal with my abuser directly.

  • stephen2876
    Stephen H (@stephen2876) reported

    @bt_uk Maybe. I think this is a general problem and you certainly need someone to look into it. At the moment I can add incoming calls to my Call Protect blacklist, but when I try to listen to junk voicemail messages, I get a few seconds of silence then it disconnects.

  • birdeye16003035
    Ayse Bilgen A. (@birdeye16003035) reported

    @btsport sw20 9dx area is down! We do not have wi-fi. Please solve the problem immediately. We are working at home!

  • GGZiiSocial
    GGZii (@GGZiiSocial) reported

    Sadly after a month @bt_uk fixed the internet. I'm left with 25 down and 4.5 Up for £60 a month. Their mini hub they provided gives 38/20 for £50 a month. I can't stream on that sadly. Why can't BT just install FTTP even the engineer said the cabinet is overloaded.

  • jesterwri007
    Jez Wright (@jesterwri007) reported

    @bt_uk How can you cut me off for none payment of an invoice that is not overdue and reminders going to someone else’s address and an incorrect email address! No broadband no outgoing service and no one at BT wants to help! #complaint

  • MaryMacinnes
    Mary MacInnes (@MaryMacinnes) reported

    @bt_uk Fix 01876540253 . I would like to divert calls to my mobile

  • lircinema
    LadyinRed (@lircinema) reported

    @bt_uk morning seems we have been disconnected on DM before the problem was resolved, I’m not sure giving me a fix you think will work and then closing the problem down before I reply works? Or are you still trying to resolve the problem?