BT (British Telecom) Outage Report in Herne Bay, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Deal, Whitstable, Herne Bay, Canterbury and Margate.
| City | Problem Type | Report Time |
|---|---|---|
 Deal |
Internet | |
| Whitstable |
Internet | |
| Herne Bay |
Internet | |
| Herne Bay |
Internet | |
| Canterbury |
Phone | |
| Canterbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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Gary Allen
(@GaryAllen4470) reported
from
Margate, England
@bt_uk thank you. After 2 hours on the phone,speaking to EIGHT different people,you have finally agreed to free me from POOR BROADBAND!! BT mobile has been perfect. BT broadband,worse than SKY!! Yeah,that bad. But thankfully,in a week, GOODBYE BT BROADBAND!!!
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Mark Galea
(@imabudgieatlast) reported
from
Margate, England
@SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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Bannerman62 ✈️✈️
(@Bannerman62) reported
from
Margate, England
@bt_uk 24 years service with BT now a pensioner. Why can't I get any discount on BT Sport? Really think we get a raw deal with any perks.
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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Emily Groves 🇪🇺 🌱 🌎 🎙
(@EpicEm) reported
from
Deal, England
@bt_uk we are struggling with our internet this morning and can’t find any way of reporting it. 45mins going round in circles on your website. Pls help.
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Lee Langford
(@leelangford66) reported
from
Herne Bay, England
The chap presenting @btsport Ashes coverage appears a little bored by the slow-moving nature of test cricket.
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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Bannerman62 ✈️✈️
(@Bannerman62) reported
from
Margate, England
@btsport Why do BT pensioners get nothing in the way of perks? Just a couple of free match passes a season would cost nothing. We are still overlooked as ambassadors for the brand. Times are hard. Please help.
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Lou
(@voreppeprincess) reported
from
Canterbury, England
@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit
(@romeo8800) reported
@bt_uk Rohit khanna 55 petworth gardens UB109HH Bt sport ultimate had the issue. Picture went green and pixelated and no sound. By sport HD channels were okay.
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Curtisdude123
(@curtisdude123) reported
@btsportrugby @btsport Excited for this but can’t help this will be hugely bias. Not 1 Scot on the panel which means huge English Irish and Welsh bias. Should of had 1 of each nation on the panel.
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Gary Scott
(@StretfordEndG) reported
@bt_uk why am i being charged when you cannot offer me a service ? and then i ring up for help and advised its going to be over 30 mins but i bet you will still charge me for the service of not HAVING TV... #cancel
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Smiley
(@S829567) reported
@VodafoneGroup @O2 how 2 do customer service by @bt_uk - I miss a payment & am disconnected cos their app fails, they agree they’re at fault. After 40mins on phone they ‘compensate’ me by not charging a late payment fee or a reconnection fee! Ooh I feel special # CustomerService
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clare whyte
(@clare_whyte) reported
@bt_uk after chatting to you about a new router, you suggested we move from a business to a resi account. however, we have lost access to our btconnect email of 20+ years😞. Is there a way this can be kept active? Can we pay or can we switch back to business & cancel new package?
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💜 IDI 💚 Steph 💜
(@Cib0t) reported
@bt_uk It's always blue, only the boosters go red. Also our main issue is latency. Which every technician ignores. The latency is so bad it can range 20-3000 in seconds. It does this all day. But none of your technicians know what to do about it or spot it.
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Rob Ormsby
(@gardenvespa) reported
@suziperry @btsport @btsportmotogp Twitter seems by far to be the worst place for it.
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Darren
(@darrenhealy_) reported
@bt_uk Hi, is this account able to provide customer service? I have DM'd.
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Caroline Baker
(@carolinecbaker) reported
@bt_uk is there any point in having a landline ? Every call I get now are thieves trying to get my bank details ! This week : fake calls from BT my wifi is about to fail, TAX office I am about to be arrested, accident claim & D&G renewal of appliances cover, POST OFFICE parcel
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Jason
(@Janso95) reported
@bt_uk I was expecting to have an engineer visit today but I have no idea if anything was done. I didn't even receive a text confirmation of my appointment booking. So now I'm going to be without service for even longer.