BT (British Telecom) Outage Report in Herne Bay, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Faversham, Margate and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Faversham |
Internet | |
| Margate |
Internet | |
| Canterbury |
Internet | |
| Margate |
Internet | |
| Margate |
Internet | |
| Canterbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ricardo
(@RicardowithT) reported
from
Hardwicke, England
@TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk
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someone random
(@Andyfizz69) reported
from
Coatbridge, Scotland
@RealChrisMurphy Pipe down child, I'll watch wtf I want, unless you want to pay for my BTsport subscription
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Grumpy Ageing Gamer PSVR
(@GamerPsvr) reported
from
Southampton, England
@bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆
(@JohnEtheridge79) reported
from
Old Colwyn, Wales
@bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET
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🌷Claire Fenella E 🌷
(@ClaireFenella) reported
from
Long Ashton, England
@bt_uk I am not wasting any more time on hold trying to speak to someone about a billing error you have made. You will now need to contact me to sort it out and stop sending demanding letters Completely fed up with your awful customer service.
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@RobbieSavage8 VAR does not work perfectly well when there are only fractions involved as the frame speeds being used are to slow. So let’s stop the nonsense it’s always correct, it just isn’t @btsport #Ajaxchelsea
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Mandy Mellor 🕷
(@mellor824) reported
from
Nottinghamshire, England
@bt_uk Thank you for the update Michaela. These e-mail outages are far too frequent and do not reflect well on BT. I hope the service returns promptly but, if not, would appreciate further updates on progress.