BT (British Telecom) Outage Report in Herne Bay, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Margate, Faversham and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
Internet | |
| Faversham |
Internet | |
| Margate |
Internet | |
| Canterbury |
Internet | |
| Margate |
Internet | |
| Margate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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Lou
(@voreppeprincess) reported
from
Canterbury, England
@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
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Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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Mark Galea
(@imabudgieatlast) reported
from
Margate, England
@SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Den Brimmell 🇺🇦💙 The NHS
(@BrimmellDen) reported
@bt_uk any idea when phone/internet service will be restored in WV11 area please? City Fibre have been working at the end of our street the last few days & it looks like some clown cut/shorted out the cable yesterday!
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Carl Barton
(@capt_carl) reported
@bt_uk I'm super excited my bill is going up £4.85 for no additional benefits! And I get the pleasure of your contracts keeping me tied in with punitive charges if I want to leave! Merry March! Counting down the days till I can leave!
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Caron
(@CaronCarongould) reported
@bt_uk 2 Fault texts and 45 min on hold yesterday, 1 text and 30 min on hold this morning to report boardband fault for vulnerable parents. Can’t get through and none of the promised callbacks. Help required!!!!
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spursmanrich
(@richardajwilson) reported
**** customer service from @virginmedia. Now with @bt_uk so all is good.
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MJ🏴
(@mjwaIes) reported
@bt_uk Why have you materialised a final bill out of nowhere when will was paid off? Only showing us the bill when the threat of debt collection arises. Absolutely awful, liars.
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Richard Wigley
(@richwigley) reported
@bt_uk Can you let us know in advance if you intend to pull down a telegraph pole meaning we lose internet please. No notification given at all.
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wattery filth
(@watteryfilth) reported
@bt_uk Dear CEO Philip Jansen, A) It is not up and running, the line is still in pieces in the garden B) The mini hub is vital so that my mother’s carer can order food etc C) who made the decision that it was fixed when no one has been anywhere near the problem?
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Chris/shortforChristian😁❤
(@ChristianJW1968) reported
Good news today that BT prices are increasing by over 10%. Nothing added to the service. Just one of those things. Billions of pounds of profit - just not quite enough. Thanks @bt_uk
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wattery filth
(@watteryfilth) reported
@bt_uk And why can't messaging support book a call back?
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Snkz Snkz
(@SnkzSnkz1) reported
@bt_uk You may get want to pull the radio advert boasting about how your broadband reaches the basement so you can head down there for some peace. Tad insensitive at the mo.