BT (British Telecom) Outage Report in Herne Bay, Kent, England
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The latest reports from users having issues in Herne Bay come from postal codes CT6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Herne Bay, Canterbury, Margate, Whitstable and Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Herne Bay |
Internet | |
| Canterbury |
Internet | |
| Canterbury |
||
| Canterbury |
Wi-fi | |
| Canterbury |
TV | |
| Herne Bay |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Rafferty
(@Tony_Rafferty) reported
@bt_uk hi, I joined Plusnet for BB and phone line on the 6th December. Today though I've had an email from BT saying my new 12 month contract for phone line starts today at £23.05 a month. My BT account says the same. Could you check this out for me please and cancel this. Thanks
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M Morad
(@moradmun) reported
@bt_uk BT customer: GB 2722 6214 Nov/Dec complaint ref VOL013-732046072278
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Michael Wilson 🏳️🌈
(@mremw1991) reported
back on my hater grind because found out that my service that was due on today was cancelled by @OpenreachHelp due to a B2B validation failure. Didnt tell me it just @bt_uk . Openreach I want an explanation because I am really not pleased with that (BT you're fine)
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Clare Wilkins
(@ClareMWilkins) reported
Day 24 of no service @bt_uk executive complaints team due to call within 24 hours. Tick tock @OpenreachHelp skilled engineers nowhere to be seen with next update from them expected on day 28. A month after fault reported. Jaw dropping incompetence
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𝘼𝙧𝙞𝙖𝙣𝙖 𝙀𝙡𝙞𝙨𝙖𝙗𝙚𝙩𝙝
(@ms_aribeth) reported
@virginmedia Hey @bt_uk do you fancy a new Customer what do you have to offer, I currently pay £27 a month for 125mbps fibre from Virgin, could you match them, if so i’d happily consider jumping ship
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the_magician
(@kiritmagic) reported
@bt_uk Too little too late... @SwishFibre are 90 times better in terms if download speed. Their engineers are part of their company and not outsourced to @BTSopenreach. They were in fact ex BT employees and knew how poor the company was and therefore left.
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Wayne
(@Wayne57171415) reported
@markroper23 @bt_uk Ours too a week of inconsistant supply down 24hrs then working 1/2 a day now down again since midnight
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Patricia Young
(@FreakyPatty) reported
@bt_uk I just spoken to customer services who were initially shocked but on looking into it, they say it’s an area wide outage caused by damage to one of the exchange boxes when upgrading the network. A very big job 😒
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stinky man
(@stinkyman74) reported
@bt_uk your new fibre service is shocking we keep losing signal and when we speak to your tech guys they say it's fine but it's not working ! should never of gone to full fibre grrrr will think twice when contacts due up about going with bt been a customer for 18 years plus
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Ian Fenn
(@ifenn) reported
And then a @btbusinesscare employee send me an email with a different customer’s address details in and none of the information I requested. Seriously, WTH?