BT (British Telecom) Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Faversham, Margate and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Faversham |
Internet | |
| Margate |
Internet | |
| Canterbury |
Internet | |
| Margate |
Internet | |
| Margate |
Internet | |
| Canterbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jill Hayward
(@frdragonspouse) reported
Letter from @bt_uk today, advising a 14% increase on my account after only 4 months. I wanted to keep our old account and just change the name (as I had with every other utility bill) but was told I had to have a new account. Nice way to treat the bereaved...
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Destini whitson
(@WhitsonDestini) reported
@bt_uk absolutely sham I didn’t enter a contract and started it a year ago feb with tv and broadband to be told in may I app called and started a contract when I infact didn’t what a absolute scam when the wifi has been broken for 6+ months always slow and dnt watch telly
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Lee B
(@leeinengland) reported
@RingCentralUK is the worst telephone system I have ever come across. Budled as @bt_uk CloudPhone, support calls get answered - and ignored - in Singapore. 26 calls for support in 2023 so far. #abysmal
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Jen ❤️
(@Jeni1985) reported
Hi @btsportfootball @btsport can you advise how I escalate a formal complaint regarding the sound delay when streaming in Ultimate? Cant watch pre/post match interviews. Now gone up to £29.99pcm! Need to log formal complaint before I can involve @Ofcom
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LaverockHallBirdFood
(@LaverokBirdFood) reported
@btbusinesscare Please help New system installed yesterday & I can’t access cloud portal - been on hold for 40 mins then cut off
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dovtrams
(@dovtrams) reported
@btsport in the week you announce disgusting price rises, there is no premier league football today. Bad and sad
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Kris
(@Kris08860201) reported
@bt_uk BT A quick update Hello, Your reference: VOL013-752386245116 my complaint closed without any resolution, explanation or allowing me to reply! Very strange behaviour by the personal - not happy about 14% increase applied on the whole amount when 12 line rental paid in advance!
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LQ5
(@leequick5) reported
This has the fingerprints of @bt_uk all over it too. Been promised a fix 3 times without success
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xiaotingia
(@Xiaotingia) reported
@bt_uk Today was supposed to be the day I was reconnected. A call at 8, by someone not knowing what was going on. Call was transferred, which cut me off. No one rang back - rude. I rang BT. I have to re-order the TV service from scratch. No, just no.
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Andy Baird
(@clueso69) reported
@bt_uk - why does BT make it so difficult to complain. Im suffering we severe broadband issues - raise a complaint - you try & call me once & that’s it. Surely you should try harder to reach to address my situation!