BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 11/22/2024 05:55

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Canterbury, Margate, Whitstable, Deal and Herne Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Phone
United KingdomMargate Internet
United KingdomCanterbury Phone
United KingdomWhitstable Phone
United KingdomWhitstable Phone
United KingdomCanterbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • Bannerman62 Bannerman62 ✈️✈️ (@Bannerman62) reported from Margate, England

    @bt_uk 24 years service with BT now a pensioner. Why can't I get any discount on BT Sport? Really think we get a raw deal with any perks.

  • GaryAllen4470 Gary Allen (@GaryAllen4470) reported from Margate, England

    @bt_uk thank you. After 2 hours on the phone,speaking to EIGHT different people,you have finally agreed to free me from POOR BROADBAND!! BT mobile has been perfect. BT broadband,worse than SKY!! Yeah,that bad. But thankfully,in a week, GOODBYE BT BROADBAND!!!

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • leelangford66 Lee Langford (@leelangford66) reported from Herne Bay, England

    The chap presenting @btsport Ashes coverage appears a little bored by the slow-moving nature of test cricket.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • imabudgieatlast Mark Galea (@imabudgieatlast) reported from Margate, England

    @SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • EpicEm Emily Groves 🇪🇺 🌱 🌎 🎙 (@EpicEm) reported from Deal, England

    @bt_uk we are struggling with our internet this morning and can’t find any way of reporting it. 45mins going round in circles on your website. Pls help.

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FactOrDixon Chris Dixon (@FactOrDixon) reported

    @Joe_Henegan @bt_uk Why don’t you change the password to the date you login and then tweet about it on that date… then just look back at your old tweets to remember your password

  • AdvantureTimeUK AdvantureTimeUK (@AdvantureTimeUK) reported

    @bt_uk @ASUSUK @TPLINKHelp BT are blaming my boosters made by yourselves that are plugged into their home hub ethernet ports as the reason I have DNS connection issues. Is this possible? They said your equipment is unauthorised by them. If so, should you not have a disclaimer?

  • bridgetto1 bridget toomey (@bridgetto1) reported

    @bt_uk Very bad service installing fibre into my home - well not installed as the cherry picker engineer would do his job and go up a tree. So partly installed and engineer didn’t get paid which is not acceptable

  • AdvantureTimeUK AdvantureTimeUK (@AdvantureTimeUK) reported

    @bt_uk @financialombuds if BT close an unresolved issue each time I called but the same problem persists, surely I'm entitled to compensation from the first complaint and not the latest of 5?

  • AdvantureTimeUK AdvantureTimeUK (@AdvantureTimeUK) reported

    @bt_uk Need help with compensation from July to now. Just because you closed the complaints after your incompetent "experts" said it was OK when it clearly wasn't doesn't mean my complaint was resolved.

  • burgndyonaplate Burgundy on a Plate (@burgndyonaplate) reported

    @bt_uk Funny you should ask.I pay a premium price for a below average email service & I am about to make a claim against BT for years of inconvenience including non existent spam filter, loss of important historic emails, constant locking out of my account on my iMac.The list goes on.

  • gwyndra Jen (@gwyndra) reported

    @bt_uk has got to be the worst internet provider in the UK. I ordered in October and now I am being told I won’t have broadband until February. Constantly getting excuses and pointing fingers at OpenReach - how is this okay? 4 months!?

  • gordonbrown505 Gordon (@gordonbrown505) reported

    @bt_uk I have now been waiting three weeks for a reply or even acknowledgement to my complaint. You told me my case was closed without giving a reason. ref VOLO13-742607848987

  • kimtella_187 Kimberly (@kimtella_187) reported

    Imagine, BT sent me x3 SIM cards and said they were free and that I would not be charged until they were activated (which I never activated). To then find out 18 months later they had charged me £30 a month for them!!!!! £500 later 🥺😔 @BTGroup @bt_uk

  • iamonabeach -on a beach- (@iamonabeach) reported

    @bt_uk ...or, as you said you were looking to help, you could contact the PCS team on behalf of all of the disgruntled residents of Edinburgh who are fed up with BT's lack of action in removing their delapidated public phone boxes. Thanks. cc @cllrcammyday