BT (British Telecom) Outage in Herne Bay, Kent, England

@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

@BTCare please stop charging me and handle my complaint VOL013-364174698584

Sorry @btbusinesscare can't deal with the awful wifi any longer-been trying for 5 yrs. Going to defect to hopefully better service and cheaper contract. #aurevoir

@charlesarthur @BTCare I know the feeling. I physically had to walk the engineer down to the building site and show him the large hole, two severed cables and two guilty-looking labourers.

@BTCare Thanks for a very professional response to what I realise was a very rude tweet. Yeah, hub dropped to orange then flashing and back to Blue....and then repeated a couple of times. Not the best timing as was end of the Bath\Quins match!

@btsport As your service is getting worse, with losing the #UFC - will be adjusting your costs to reflect a lesser service? #BTSport

@scotbaston @Mrs_Bob_Here @bt_uk All fixed line broadband services run off the same Openreach network unless you are a Virgin customer. The only difference is the price and the customer service you receive.

@skybluesam @btsportufc @btsport I never paid...be careful who u call a fool until u know the facts 👍🏻

Still wondering @BTCare @bt_uk I have been a customer of yours for almost 6 years now. And I have always complained about my internet connection just recently it has dropped so much that we can't even use Netflix... been told an engineer is going to fix the issue by friday

@RiemaBelam @bt_uk Don't trust them they told me that I'm on day 6 with no internet or phone service. #nothappy

@bt_uk so 1 week after I was supposed to have bt broadband connected I'm now told it will be wednesday. Not impressed as a new customer. Looking at some tweets on here maybe should have stayed with sky. #badcustomerservice

@energywnl @bt_uk Internet just cut out I. My area thank god it’s back up so I don’t miss tourney lmfao

@bt_uk utter crap, don’t do it

@kitcudi1 @bt_uk ikik i get 20 ping min but it spikes so often id rather have 50 consistent than randomly spike from 20 to 150 like wtf

@bt_uk have cancelled the direct debit, let me know when you can provide the service you promised and I will reinstate it minus the disrupted days #crapservice @BBCWatchdog @WhichTraders

Also blamed @WeAreOpenreach for an upgrade that’s “obviously” gone south and as such is not a @bt_uk problem. It’s an @OpenreachHelp and the clients problem. On a bank holiday weekend.