BT (British Telecom) Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Whitstable and Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Whitstable |
Internet | |
| Deal |
||
| Deal |
Internet | |
| Margate |
Internet | |
| Faversham |
Internet | |
| Margate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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Lou
(@voreppeprincess) reported
from
Canterbury, England
@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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Mark Galea
(@imabudgieatlast) reported
from
Margate, England
@SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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Bannerman62 ✈️✈️
(@Bannerman62) reported
from
Margate, England
@bt_uk 24 years service with BT now a pensioner. Why can't I get any discount on BT Sport? Really think we get a raw deal with any perks.
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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Emily Groves 🇪🇺 🌱 🌎 🎙
(@EpicEm) reported
from
Deal, England
@bt_uk we are struggling with our internet this morning and can’t find any way of reporting it. 45mins going round in circles on your website. Pls help.
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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Gary Allen
(@GaryAllen4470) reported
from
Margate, England
@bt_uk thank you. After 2 hours on the phone,speaking to EIGHT different people,you have finally agreed to free me from POOR BROADBAND!! BT mobile has been perfect. BT broadband,worse than SKY!! Yeah,that bad. But thankfully,in a week, GOODBYE BT BROADBAND!!!
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Lee Langford
(@leelangford66) reported
from
Herne Bay, England
The chap presenting @btsport Ashes coverage appears a little bored by the slow-moving nature of test cricket.
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Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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Bannerman62 ✈️✈️
(@Bannerman62) reported
from
Margate, England
@btsport Why do BT pensioners get nothing in the way of perks? Just a couple of free match passes a season would cost nothing. We are still overlooked as ambassadors for the brand. Times are hard. Please help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LeahCowan
(@LeahMCowan) reported
@bt_uk I have tried this twice already and I get the same problem occur!
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David
(@ShemlockJ) reported
@bt_uk hi. Confused over this digital voice switchover. I'm a BT fibre customer with a home hub 5 I don't have a hub 2 or something. Will you send me one
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G
(@G678uk) reported
A presenter and two ex players can’t identify Sambi. They think it’s Saka and then Tavares.. @btsport sort this **** out. Players have numbers and names on shirts to help the brain dead. @martinkeown5 @EmileHeskeyUK
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Russ toms
(@RussToms) reported
@bt_uk Hi, I now just have a blank screen. I’ve had nothing but issues over the last couple of months and it isn’t good enough at all. If I was able to I be thinking of leaving right now.
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Mister C 🇬🇧 #StaySubservient #StayMuzzled
(@Hughcampx) reported
Honestly.. @btsportfootball @btsport .. this @anton_ferdinand sounds like a total imbecile. And probably is.. #PositiveDiscrimination isn't always a good solution..
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Bill Love
(@billrlove) reported
@bt_uk So, when you said it would be dealt with ‘shortly’ that was just a platitude. Curious version of customer service.
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Russ toms
(@RussToms) reported
@bt_uk And now my internets down. This is beyond a joke.
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ChillVillan 🦁
(@TheChillVillan) reported
@SkySports what's the point in having the broadcasting rights to the @Bundesliga_EN if you're not going to show the games? Last season @btsport showed every Bundesliga game. Far superior service
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Jodie
(@Jod1e1992) reported
@bt_uk Now TV. Just checked Northern Power grid and there is an unexpected power cut in the area - not affecting me - so I imagine Engineer has switched Internet off to fix it.
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Gareth Wilmott
(@GarethWilmott) reported
Anyone else having terrible picture quality watching the game on @btsport atm? Hard to watch the quality is that poor and blurry around the players?