BT (British Telecom) Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Margate, Canterbury, Whitstable and Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
Internet | |
| Canterbury |
Internet | |
| Whitstable |
Internet | |
| Deal |
||
| Deal |
Internet | |
| Margate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
-
St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
-
Lou
(@voreppeprincess) reported
from
Canterbury, England
@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
-
Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
-
suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
-
Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
-
St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
-
Mark Galea
(@imabudgieatlast) reported
from
Margate, England
@SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE
-
JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
-
Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
-
whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
-
JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
-
Lee Langford
(@leelangford66) reported
from
Herne Bay, England
The chap presenting @btsport Ashes coverage appears a little bored by the slow-moving nature of test cricket.
-
JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Yasmin
(@yasminandrew108) reported
@bt_uk I can’t speak or chat with a human to fix the problem . How can you provide such terrible service?
-
Luke Weafer
(@PowerofWeafe) reported
@bt_uk Good evening. My Internet has been down for 4 hours and I urgently need it for meetings tomorrow from Noon (UK time). Please can you advise what the fault is? From Google, that looks to be the case. I don't think there's an issue at my end as everything else is working.
-
David Zborowski
(@davidzborowski) reported
@bt_uk Hey BT, it's really strange and a bit unfair that you offer a lower price to new customers and are not able to offer attractive offers for renewing customers. My quoted price to renew is 15.4% higher than a new customer. Don't you think it should be a bit equal?
-
Matt
(@MattFUTTrading) reported
No stream today folks due to internet issues, no internet at all now Phoned @bt_uk, engineer coming out on Wednesday Hopefully sourcing another router for tomorrow, will keep you posted. 200 PPs for tomorrow, another 100 on Wednesday if we can’t get on. The send shall happen.
-
Scott Large
(@scott_large) reported
I've given up on #football, the poor refereeing, the poor handling of #VAR, the ****** players who think they can do anything they like, the poor owners, the cost of @SkySports & @btsport, the rule changes. I'd rather spend the money on #music & artists who deserve my money more.
-
Yasmin
(@yasminandrew108) reported
@bt_uk my broadband is not working ! You say it will be fixed by Friday. You have asked me to use the mini hub you sent ,
-
Sue Rae
(@Sue_Rae44) reported
@bt_uk today a man from loyalty said he had moved my £137 credit for no service to my bank account. It’s not showing in BT account but not in bank either and no confirmation it’s happened. Please can you help?
-
Rog
(@rog_w) reported
My btconnect email gets hacked yesterday. So far spent 50 minutes holding and talking to people who can’t help @BT first I’m told it’s a business email, but business department can’t find it. Just been given yet another number. Why’s it so tricky?? @bt_uk
-
DaBoss4123
(@reece_awan) reported
@bt_uk Why has your internet been down for over a week now
-
F F
(@FF80856895) reported
@bt_uk Hi. I had some very strange man knock on the door and first thing he said " don't worry you're not in trouble we're just come to check your Internet" he claimed there had been issues with the internet in the local area that he was from BT I assumed it was a scam?