BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 11/18/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Faversham, Margate and Canterbury.

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City Problem Type Report Time
United KingdomFaversham Internet
United KingdomMargate Internet
United KingdomCanterbury Internet
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomCanterbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hibsnibs Lynne H (@hibsnibs) reported

    @bt_uk I'm not having another broadband free week because of your broken promises. Will it get sorted today - 5 days late - or am I signing up elsewhere?

  • imsuegilbey Sue Gilbey (@imsuegilbey) reported

    @bt_uk Hello, I have a question about my recent order with BT I was hoping you could help me with please.

  • bored_barney Bored Barney (@bored_barney) reported

    I want to stream... but @bt_uk are having issues. I don't trust that it won't just cut out randomly between everything.

  • stevebone1 Steve Bone (@stevebone1) reported

    @bt_uk Hi BT - just sent you a DM and got an automatic reply which doesn't really help. Does this mean I won't get an actual reply on there?

  • hibsnibs Lynne H (@hibsnibs) reported

    @bt_uk you never visit.. you never write... you never call... not even a DM. Why would I trust my communications with a company that doesn't communicate? @SkyUK @virginmedia timescale & best price for superfast broadband in #Holnfirth please?

  • NqtThe Mr R - RQT (MCCT) (@NqtThe) reported

    @bt_uk Jules, I have fibre to the premises at almost 300mbs and yet cannot maintain a reliable bandwidth in order to teach from home. An engineer of yours has been incredibly helpful with sending equipment to manage the issue but it has not improved. #teacherontheedge

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • rach_jones20 Rachael (@rach_jones20) reported

    @bt_uk hey BT. Had fibre installed few days ago but have had no Internet since it was installed. Try to phone customer service and just get put in a queue which never seems to end? Help please.

  • JasonDoig Jason Doig (@JasonDoig) reported

    @bt_uk That was implied, but doesn't help. I was sent multiple confirmations that the appt. would go ahead, plus a video showing how to prep for it, which I had to confirm I watched. I don't now know what is going on, and the tracker says I will move to the new (more exp.) pkg today.

  • hibsnibs Lynne H (@hibsnibs) reported

    @bt_uk where are you? Broadband delivered Monday and immediately not working, engineer promised Wed didn't show, rearranged today and same again. All your phone lines are down. I am losing work through your lack of service.