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BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Herne Bay, England

The most recent BT (British Telecom) outage reports came from the following cities: Whitstable, Sandwich, Margate, and Canterbury.

CityProblem TypeReport Time
Whitstable Phone 6 hours ago
Sandwich Internet 25 days ago
Margate Internet 1 month ago
Canterbury Internet 2 months ago
Whitstable Internet 2 months ago
Deal E-mail 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • DomJMoore
    Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • woods_suzanne
    suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • St_MargateUk
    St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • St_MargateUk
    St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

  • JoTreharne
    JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • JoTreharne
    JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • Xantiriad
    Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • spart1cus
    Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • JoTreharne
    JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SalsRobbo
    Sally Robinson (@SalsRobbo) reported

    @bt_uk Is the MyBT app down at the moment? I've installed it on 2 different devices and after entering login details it's coming up with an error saying to retry

  • wmo1190
    Michael (@wmo1190) reported

    @CalvinnnnG @btsportcricket It’s very poor especially with @btsport charging so much

  • mptracey1970
    @mptracey1970 (@mptracey1970) reported

    I have recently called @bt_uk @AskNationwide to name a couple, why do they always start with we are really busy we apologise you are a valued customer blah blah. What a load of old codswallop. It's always at least a 10 minutes wait. 12 mins now!

  • cmpilkington1
    Mark Pilkington (@cmpilkington1) reported

    @bt_uk Broadband appears down Account number GB 2349 2908 M002 2C.

  • BradSK
    Brad (@BradSK) reported

    @bt_uk Hi - can you please confirm what my cancellation fee (if any) applies if I wished to cancel my broadband contract with you? Thanks

  • SpAM_CAN
    Cay 🏳️‍🌈🐱🏳️‍⚧️ (@SpAM_CAN) reported

    @bt_uk Hi, just a follow-up to say that the fault tracker online now shows no issues, but everything is still *definitely* broken. (We've rebooted everything, it hasn't helped.) The fault on the tracker vanished at midnight exactly, so I assume some automatic expiry occured.

  • CottageHotel2
    The Cottage Hotel (@CottageHotel2) reported

    @btbusinesscare I'm not unhappy. I am incandescent. Has been an absolute catalogue of errors. Please confirm your policy is to treat customers with older accounts differently. Or I can screenshot your reps email here? That would probably be helpful

  • mch2010uk
    Mike Halton (@mch2010uk) reported

    @bt_uk Hello. I registered to buy a ps5, you have them in stock but i have no code. Can you please help.

  • Bambography
    Chris Bamber (@Bambography) reported

    @bt_uk Are there any known problems in the Basingstoke area? My broadband had been dropping out regularly for the last few days! It’s starting to get rather frustrating!!

  • chevresage
    Chevre Sage (@chevresage) reported

    @jamo_0 @bt_uk It's network line fault, and they told me it affects many customers in the area. I'm on the Stenalees exchange. Are you?