BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 10/15/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Canterbury, Margate and Whitstable.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Wi-fi
United KingdomMargate Internet
United KingdomWhitstable Internet
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomCanterbury Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrandonHamber Brandon Hamber (@BrandonHamber) reported

    Really kicking myself after agreeing to stay with @bt_uk for my broadband. Two no-show appointments for setup after I cancelled and moved meetings. Really, really frustrating. How do these companies get away with such poor service?

  • ammxn17 Ammxn (@ammxn17) reported

    @bt_uk please fix your the internet before i try to unfix myself :(

  • ChloeWatkinsG Chloe 🌟 (@ChloeWatkinsG) reported

    @bt_uk paying nearly £60 per month to have WiFi in one room. After 1.5 hours on the phone, the best your employees could offer was for us to pay MORE money (£25 extra per month) to get WiFi that we are already paying for? We are paying a premium to get substandard service.

  • CurranJonny Jonny Curran (@CurranJonny) reported

    @bt_uk BT internet down in the whole block in our building in Hove BN3

  • ANA2RVN Catherine the ANA (@ANA2RVN) reported

    @CPD_Solutions @wendyjnevins @bt_uk Really sorry you’re having all this trouble Wendy 😞

  • Jodiewilcock123 Jodie wilcock (@Jodiewilcock123) reported

    @bt_uk tell me why I have been without internet for almost 3 weeks now. You have given me MULTIPLE completion dates, all of which you have FAILED to meet, your customer service team is absolutely useless. I have called, emailed countless times. I cannot run my business #BT

  • amandaleehull Dr Amanda Lee (@amandaleehull) reported from Bonby, England

    @BTCare terrible signal today - since our ‘whole home Wi-fi’ account was botched by my EE mobile switch - (didn’t request it - but I ended up on a lesser account) - the Wi-fi speeds are far slower ..

  • SwaledaleMutton Swaledale Mutton Co. (@SwaledaleMutton) reported

    @EE service checker still saying "We are aware of a problem with this site" after 5 days. They cannot tell me more because I am a @bt_uk mobile customer, even though it uses their mast. BT cannot answer as it is an EE mast. I just want to make phone calls...

  • AjFOH Adrian Nolan (@AjFOH) reported

    @btbusinesscare Still no help with a problem over 2 weeks…… no phone line no broadband still . Very poor service . @BTSopenreach

  • Sparkles_Susie Magic&Mischief (@Sparkles_Susie) reported

    @bt_uk our Internet has been down since lunchtime in LS8 is it just us or is there a bigger problem?