BT (British Telecom) outages and service status in Herne Bay, England

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Herne Bay, England

The most recent BT (British Telecom) outage reports came from the following cities: Canterbury.

City	Problem Type	Report Time
Canterbury	Total Blackout	16 days ago
Canterbury	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

• 
  Bannerman62 ✈️✈️ (@Bannerman62) reported 1 minute ago from Margate, England

  @bt_uk 24 years service with BT now a pensioner. Why can't I get any discount on BT Sport? Really think we get a raw deal with any perks.

• 
  JannerJo (@JoTreharne) reported 12 minutes ago from Canterbury, England

  @bt_uk Yes had some online chat help and there is an external fault.

• 
  Mark Galea (@imabudgieatlast) reported 15 minutes ago from Margate, England

  @SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE

• 
  Dominic moore (@DomJMoore) reported 22 minutes ago from Canterbury, England

  @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

• 
  St (@St_MargateUk) reported 26 minutes ago from Margate, England

  @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

• 
  Bannerman62 ✈️✈️ (@Bannerman62) reported 32 minutes ago from Margate, England

  @btsport Why do BT pensioners get nothing in the way of perks? Just a couple of free match passes a season would cost nothing. We are still overlooked as ambassadors for the brand. Times are hard. Please help.

• 
  JannerJo (@JoTreharne) reported 34 minutes ago from Canterbury, England

  @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

• 
  suzanne29 (@woods_suzanne) reported 36 minutes ago from Margate, England

  @BTCare please stop charging me and handle my complaint VOL013-364174698584

• 
  whenpateswentup (@davegow1) reported 39 minutes ago from Chilham, England

  @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

• 
  Xantiriad (@Xantiriad) reported 43 minutes ago from Canterbury, England

  @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

• 
  Gary Allen (@GaryAllen4470) reported 48 minutes ago from Margate, England

  @bt_uk thank you. After 2 hours on the phone,speaking to EIGHT different people,you have finally agreed to free me from POOR BROADBAND!! BT mobile has been perfect. BT broadband,worse than SKY!! Yeah,that bad. But thankfully,in a week, GOODBYE BT BROADBAND!!!

• 
  Emily Groves 🇪🇺 🌱 🌎 🎙 (@EpicEm) reported 50 minutes ago from Deal, England

  @bt_uk we are struggling with our internet this morning and can’t find any way of reporting it. 45mins going round in circles on your website. Pls help.

• 
  Lee Langford (@leelangford66) reported 53 minutes ago from Herne Bay, England

  The chap presenting @btsport Ashes coverage appears a little bored by the slow-moving nature of test cricket.

• 
  Tim Shufflebotham (@spart1cus) reported 53 minutes ago from Canterbury, England

  What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

• 
  Lou (@voreppeprincess) reported 53 minutes ago from Canterbury, England

  @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

• 
  JannerJo (@JoTreharne) reported 54 minutes ago from Canterbury, England

  @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

• 
  St (@St_MargateUk) reported 55 minutes ago from Margate, England

  Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 6 minutes ago

  @bt_uk As a matter of interest, do you know how many @bt_uk customers have been customers for the entire length of the company’s existence? Can’t be many. For the sake of £73 (which the next customer is going to pay anyway), you’ve turned good news into a bad story. Strange.

• 
  Sev (@Sevka_T) reported 9 minutes ago

  Hi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿🫡 🇬🇧 (@glasgoRFC1872) reported 10 minutes ago

  @bt_uk can’t access my account either by app or website. Called customer services 5/6 times still not working .

• 
  boomshanka🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@boomshanka2u) reported 20 minutes ago

  @bt_uk @bt_uk shocking customer service by you, my elderly in-laws should have had new fibre installed on 24th July. Still waiting!!!!!

• 
  Stephen Sharples (@sharpysharps) reported 22 minutes ago

  @WeAreOpenreach And then there is @bt_uk who are just beyond useless and unable to get any info at all on the problem after being kept on hold for an hour. Absolutely tinpot from both companies.

• 
  BostonRabbit🇬🇧🇪🇺🇺🇦 (@Boston_Rabbit) reported 22 minutes ago

  So @bt_uk how long should a vulnerable elderly man (92) living alone wait for an engineer to fix his landline? Told one would be round yesterday as an urgent case. But as yet phone still out of order.

• 
  Carol Lord (@CarolLo58903853) reported 26 minutes ago

  @bt_uk Have finally spoken to someone this am. Despite it being a similar fault rectified by openreach in the past somewhere down the track, was told nothing BT could do & suggested I try a different b/b provider!! Only after making a massive fuss I now have an open reach appt on Mon

• 
  Macro Bielsa (@Forex_trader_4u) reported 26 minutes ago

  @bt_uk why do you make it so hard to cancel your products. It’s a disgrace and should be investigated by the CMA. Spent nearly an hour trying to find and then cancel my internet. Scum

• 
  Et0nRifle (@TheEtonRifle) reported 27 minutes ago

  @bt_uk Hi BT, 2 days of issues and I can't report on the site or app becasue that service is down! What are we supposed to do?

• 
  RichNotRich (@sideangleballs) reported 28 minutes ago

  @bt_uk @btbusinesscare My business broadband has been down all morning and in my efforts to log in to fault check you've now locked me out of my account! Help please!!