BT (British Telecom) Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Faversham, Margate and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Faversham |
Internet | |
| Margate |
Internet | |
| Canterbury |
Internet | |
| Margate |
Internet | |
| Margate |
Internet | |
| Canterbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Novak
(@novakg11) reported
@bt_uk @BTCare I need some help. The broadband at my house which I also use for business is continuously dropping which cannot continue. Please could someone call me ASAP to arrange and engineer to visit to resolve the matter?
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Prattle
(@Prattle16) reported
from
Woodley, England
@btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩
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William C Powell (@WillCamPowell@mastodon.world)
(@WillCamPowell) reported
@bt_uk Is full fibre broadband broken in high Wycombe? Specifically hp10
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Sam
(@Sam06075627) reported
@btsportrugby @btsport I am trying to watch Saracens vs Ospreys and yet again BT Sport Ultimate is unwatchable due to signal….this isn’t the first time
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Ben Piner
(@Benjiminnn) reported
@bt_uk We do not unfortunately just moving into the property, sky have taken nearly 3 weeks to resolve the issue. We are without board band still just trying get a provider that can do fibre to the cabinet
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Malcs Caiger
(@MalcsCaiger) reported
@bt_uk no internet and hybrid connect fails to do “what it says on the tin” thanks BT, oh and Sky Stream is just a paper weight without internet… absolute garbage FEA! FML!
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Lee Scott
(@Lee_Scott4) reported
@bt_uk How about sending someone out. I’m paying £50+ a month to have have a poor broadband connection, Down to 31/32mbps I have 3 halos it’s shocking. #BT #Sortitout
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Neil Ballingall
(@NeilWBallingall) reported
@hhysted @bt_uk The cut off has been pushed back till October for the two trial sites. But ISPs have to migrate you over by then at the latest. You will start to see degradation of your service ie slow speeds and no use of landline. Until your are migrated or you miss the date and cut off
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Gemma Hall
(@gemmmmmx) reported
@bt_uk I did, I sent the text in. And people on our housing estate have had texts from BT saying there is an issue.
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Malcs Caiger
(@MalcsCaiger) reported
@bt_uk Spent the morning on the phone with a helpful guy -Richard, just couldn’t get it back working. My kids think we’re in 1960. Disappointed as supposed to have a business line with same day repair and back up from the hybrid. Never trust companies with two letters in their name