BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 03/25/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Sandwich, Margate, Canterbury and Whitstable.

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City Problem Type Report Time
United KingdomSandwich Internet
United KingdomMargate Internet
United KingdomCanterbury Internet
United KingdomWhitstable Internet
United KingdomDeal E-mail
United KingdomDeal Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • imabudgieatlast Mark Galea (@imabudgieatlast) reported from Margate, England

    @SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBlackSmudge Otherwise, Squid Incoming... (@TheBlackSmudge) reported

    @bt_uk these companies don't respect you, they certainly think you're an idiot, in fact they probably hate you. the longer you stay out of their contracts the better.

  • Katy03062668 Katy (@Katy03062668) reported

    @bt_uk 4 weeks with no internet, work from home with son with severe behavioural problems who uses YouTube to relax and focus. A single cable broken but 6 fix dates not delivered on by BT, and giving contradictory and misleading information. Not happy with BT customer service!

  • Ourvey Alan (@Ourvey) reported from Moira, Northern Ireland

    Settled down to watch Leinster v Racing on btsport. I need an alternative as the commentary team never stop talking. Is it on elsewhere?

  • stevegaughan1 Christmas StEve (@stevegaughan1) reported

    @bt_uk My service with you was PERFECT for 2 years, the deal expired and I set up a new one for a lower cost a month ago and it’s been truly awful. Same address, same equipment, totally different level of service.

  • harrier17 patsycarol (@harrier17) reported

    @bt_uk my internet has been down since Thursday. Mixed messages from BT. Now told down until 16th Dec. Totally unacceptable. Elderly and housebound and need internet for shopping, banking and staying in touch with family. Much earlier resolution needed.

  • dorianjogon frank white (@dorianjogon) reported

    @bt_uk Help please

  • CyclingEurope Andrew P. Sykes (@CyclingEurope) reported

    The @VodafoneUK advert says their broadband is “5 times as reliable…”. When I changed to Vodafone broadband (because it was cheaper) it regularly stopped working. I went back to @BT_UK, paid more and got a great service.

  • JulieAnnMulvey Julie Ann Mulvey (@JulieAnnMulvey) reported

    Managed to sort new account with our former providers @bt_uk - if only they'd made the same offer to renew as they just did to return we'd never have left! However we are no nearer to getting reconnected 😔 - but should have access to hotspots 🙏

  • designeramit24 AMIT BHATT (@designeramit24) reported

    @btbusinesscare I have already shared it & shared it today again. And as from October it was not working but still my company have paid it's monthly bills. Please check & try to solve it ASAP. And please send the new corporate sim till comming Monday on my office address. Thanks

  • dexdent Dell Red Devil (@dexdent) reported

    @chris_sutton73 Going to get in trouble with @btsport with your anti Man Utd comments.