BT (British Telecom) Outage Report in Herne Bay, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Margate, Faversham and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
Internet | |
| Faversham |
Internet | |
| Margate |
Internet | |
| Canterbury |
Internet | |
| Margate |
Internet | |
| Margate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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Mark Galea
(@imabudgieatlast) reported
from
Margate, England
@SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE
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Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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Bannerman62 ✈️✈️
(@Bannerman62) reported
from
Margate, England
@bt_uk 24 years service with BT now a pensioner. Why can't I get any discount on BT Sport? Really think we get a raw deal with any perks.
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Lee Langford
(@leelangford66) reported
from
Herne Bay, England
The chap presenting @btsport Ashes coverage appears a little bored by the slow-moving nature of test cricket.
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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Lou
(@voreppeprincess) reported
from
Canterbury, England
@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Sherratt
(@Lisasherratt) reported
@bt_uk I'm not gonna lie, the app you sent me to didn't make it clear there was more to the message.... I'm at home with two small children, I don't really have the capacity to run around turning all devices off, we haven't changed anything but our connection is now slow and keeps....
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Carole Hawkins
(@hawkins_carole) reported
@bt_uk You are going to take away all land lines thus making everyone rely on the internet - the internet only works with electricity being on - the past week with the carnage that Storm Arwen created makes this removal of landlines a very stupid decision.
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Simon Blundell
(@SimonBlundell) reported
@bt_uk My Broadband has been down for a WEEK !!!!! You keep giving fix dates and keep changing them now you state that there is no predicted fix date FFS when are you going to bring back my broadband ? Oh by the way your customer service is non existent !! My postcode is DL14 0TN
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Josh
(@JoshCorley14) reported
@bt_uk Hello, our complete wifi is not reaching all rooms like advertised. Please can I get some support? Thanks
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Roz Kay 🌳📚🌞💙
(@_RozKay) reported
@bt_uk Thanks - nothing's working, just haven't had time to deal with it. Planning to call customer service this afternoon.
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Adam
(@AdzWhitcombe) reported
@bt_uk saved quite a bit of money switching to BT TV. Got a deal that saved about £10 on the broadband itself but speed doubled. Now on 307Mbps from 35 a few weeks ago. 35-49-150-307. Not bad at all.
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Ruth Grindey
(@RuthGrindey) reported
@bt_uk Remember rural areas have no mobile signal, therefore no way to raise the alarm in an emergency! Having a working telephone line is essential and without it, it puts people at risk.
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Matt Jones
(@MattJones91) reported
@bt_uk Hi guys, have had no service all day and trying to work from home. Tried calling but no answer. Any idea when this issue will be resolved?
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Mark Greaves
(@DynamicAscents) reported
@bt_uk Hi since latest firmware update to smart hub 2. My Hybrid Connect now doesn’t work. Flashing red signal bars constantly. Can you help please.
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Antoinette Sandbach
(@Sandbach) reported
So @bt_uk says I have to sign up to a 24 month contract for wireless broadband provided by @EE which has no signal to prove there is no signal when it’s completely bonkers as @Ofcom identifies it already as a site which doesn’t support voice calls! The definition of #insanity