BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 01/25/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Deal and Margate.

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City Problem Type Report Time
United KingdomDeal E-mail
United KingdomDeal Internet
United KingdomMargate Internet
United KingdomFaversham Internet
United KingdomMargate Internet
United KingdomCanterbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • imabudgieatlast Mark Galea (@imabudgieatlast) reported from Margate, England

    @SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Wehavetogobkjak Wehavetogobackjack (@Wehavetogobkjak) reported

    @bt_uk If you don't tell me specifically the amount of compensation coming off of my next bill then there is a high chance it will be the last bill I have with you. I don't want a link. I want a personal customer experience from you, who I have paid for 2 years my money to.

  • Gwawr_and_Siwan Lady Gwawr Williams (@Gwawr_and_Siwan) reported

    @bt_uk Please can someone sort this out for my elderly mum! Ongoing since June. Changed from copper to fibre broadband but has been told she can't keep her old number (had it for 65 years). She lives in a very rural area and mobile signal is awful - landline is essential!

  • sunsayshi11 j (@sunsayshi11) reported

    @bt_uk Is there a problem with the WiFi in Chelsea/Belgravia area?

  • steve_msn steve (@steve_msn) reported

    @bt_uk DO NOT GO FOR HALO IF POOR / NO EE SERVICE! Over sell you something that’s a complete waste of time! Disgusting customer service - 5 hours on phone calls & more messages. Took 6 days to plug us back into cabinet that some engineer removed!!

  • gemscottRVN Gemma (@gemscottRVN) reported

    @fmworldbyamanda @bt_uk Ours is down as well. We’re in Hertfordshire

  • underarm_ace Lee S (@underarm_ace) reported

    @MariePercival4 @btsport It depends who picks up the rights so too early to say. Prime have ATP to end of 2023 and WTA to end of 2024 so another year before it's a problem.

  • EvLenz Keep away from the madding ***** (@EvLenz) reported

    Ah. There's never a day without problems. Now @bt_uk isn't working.

  • SnapsOfScotland Chris Snaps of Scotland Thomson (@SnapsOfScotland) reported

    Internet down in Dumbarton @bt_uk ? #Internet #bt #Scotland

  • AdvantureTimeUK AdvantureTimeUK (@AdvantureTimeUK) reported

    @bt_uk @OpenreachHelp so it's acceptable to come onto private property but when we try to actually speak to someone about it get a load of unrelated automated options, hung up on and told to fill out a form that doesn't work. Just how I like spending my day

  • Maya_s_n Maya Sollen-Norrlin (@Maya_s_n) reported

    @WeAreOpenreach No I did not. I was driving behind them. They had the "working on behalf of openreach" on the side of the van. Perhaps @bt_uk can help? A "sorry we don't know who this is" is not good enough.