BT (British Telecom) Outage Report in Herne Bay, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Margate, Faversham and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
Internet | |
| Faversham |
Internet | |
| Margate |
Internet | |
| Canterbury |
Internet | |
| Margate |
Internet | |
| Margate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Henderson
(@hendofifa1) reported
@bt_uk the WORST broadband service out there. Avoid at all costs. We’re paying £100+ a month for the broadband to drop out every 4-6 minutes, and having 2 engineers no showing on us. Awful service.
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Nick
(@nickbruff) reported
@bt_uk How arrogant do you have to be to just rebook yet another appointment and assume the complaint is done!
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Simon Vargeson
(@Si_Vargeson) reported
@nickbruff @bt_uk Very similar experience here too. Shockingly poor service from BT
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Liam
(@Liam18961519) reported
@Shann_day @bt_uk They called me childish and threatened to hang the phone up on me for asking for proof to agreeing to the contract I never agreed to. They scam you!
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Nick
(@nickbruff) reported
@bt_uk I still want the complaint about the appointment open! You’ve wasted two days of mine! That complaint isn’t bloody closed either!
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Daniel Emmison
(@DanielEmmison) reported
@bt_uk I’ve had no response to my complaint that was opened on the 24th October any reason you’re ignoring it?
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Simon Vargeson
(@Si_Vargeson) reported
@bt_uk what is wrong with your customer service org? Shockingly poor service in the last week trying to get a fault fixed. No shows. Fault confirmed as fixed (apparently by me - it wasn’t), continue to get cut off when waiting on the phone to try and talk to someone….
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Nicola Russell
(@NicolaR1210) reported
@bt_uk @mdshamilton Mark I would strongly encourage you not to upgrade with BT to Fibre go elsewhere! I was meant to upgraded on Tuesday and have had no broadband since then, multiple calls since and still no further forward! Everyone i speak to gives me a different solution but still no broadband!
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Liam
(@Liam18961519) reported
@bt_uk @Shann_day When we tried to call the person called me childish and threaten to hang up the phone because I asked for proof to agreeing to the contract I know I didn't agree to
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Mark Hamilton
(@mdshamilton) reported
@bt_uk I won’t hold my breath. Why does it take 3 weeks and 4 attempts to even get close to getting an appointment for full fibre? Is BT retaining customers? How do your shareholders feel about this continuing poor level of service? BT used to own Openreach.