BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 03/25/2026 16:35

March 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Sandwich, Margate, Canterbury and Whitstable.

Loading map, please wait...
City Problem Type Report Time
United KingdomSandwich Internet
United KingdomMargate Internet
United KingdomCanterbury Internet
United KingdomWhitstable Internet
United KingdomDeal E-mail
United KingdomDeal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • thedevilatplay xx (@thedevilatplay) reported

    @bt_uk But they can’t help, the accounts created wrong - bt passed me over and i still have bt number so poor response

  • Its_RossyP Ross Padget (@Its_RossyP) reported

    @bt_uk sort your dog **** Internet out. What am I even paying for here?

  • ChippyGlory chippy/glory (@ChippyGlory) reported

    @sharoncanavar @bt_uk @bt_uk please reconsider the response above. It is never acceptable to play corporate pass the parcel. The customer should not be rerouted by this musical chairs approach. Dig out the corporate directory and provide Sharon with direct details of a manager of appropriate level to

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported

    @mrjakehumphrey Sorry mate. Had to cancel me @btsport sub . As times are hard now.

  • overflowingklc Kirsty at The Overflowing Library (@overflowingklc) reported

    @bt_uk I’m trying to log into my emails via desktop but getting a security warning saying that your security certificate run out 6 days ago. Is there an issue at your end?

  • SarahLFarrant Sarah Farrant (@SarahLFarrant) reported

    @btbusinesscare I am sad to say you cut off my entire small business phone system and internet supply last Friday and have still not sorted it out. How do small businesses survive with your lack of support……?

  • Gio1851 Giovanni Battista (@Gio1851) reported

    @bt_uk until one month ago I had a perfectly reliable if a little slow broadband over copper. I moved to fibre at an increased cost. I have a grossly unreliable service now that no one at BT seems interested in resolving

  • ChrisJ_Pusey Chris Jewell (@ChrisJ_Pusey) reported

    @BTCare Had the new service installed today, Wi-Fi is fine and the phone makes outgoing calls but there is no incoming traffic on it! Tel no is 01367870594 - any ideas?

  • Sandgronian JohnS (@Sandgronian) reported

    @bt_uk Great news just 10 days to fix a fault

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫