BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 03/03/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Canterbury, Whitstable and Deal.

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City Problem Type Report Time
United KingdomCanterbury Internet
United KingdomWhitstable Internet
United KingdomDeal E-mail
United KingdomDeal Internet
United KingdomMargate Internet
United KingdomFaversham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamMWoodgate Adam Woodgate (@AdamMWoodgate) reported

    @bt_uk - when are you going to do something about #SCAM phone calls pretending to be BT saying "someone is using your internet, so we are going to have to suspend your service?"

  • PeterMaggs5 Peter Maggs (@PeterMaggs5) reported

    @bt_uk Formal complaint raised on 13 March. Multiple confirmations via Twitter that I was given incorrect information—as of today, no action on complaint. What do I have to do to get something done?

  • markloveridge Mark Loveridge (@markloveridge) reported

    @bt_uk My parents internet and phone lines have been down for a week. They have no mobile reception at home and you cannot give a date to fix other than weeks or months? Do you think this is acceptable?

  • BSBSoundLtd B.S.B. (Sound) Ltd (@BSBSoundLtd) reported

    @bt_uk Business - 01630652454 Have had a number of problems recently... keep losing the phone line but the broadband keeps working.

  • kerrieh12 Kerrie (@kerrieh12) reported

    @bt_uk 29th March... *Apparently* 2 days holiday I've wasted off work now, @OpenreachHelp haven't even text to confirm appt on 29/3. If no-one shows or open reach cancel 29th, I will move everything to Sky.

  • scope_views ScopeViews (@scope_views) reported

    @VodafoneUK What’s the point? I’ve been at war with you for 2 years. You’re never going to provide me with a decent service. But when I can get Starlink it’s goodbye to fixed BB forever @bt_uk #BK

  • 000mood000 mood (@000mood000) reported

    @bt_uk Annel you’re gonna have to help me here what does BT stand for

  • markloveridge Mark Loveridge (@markloveridge) reported

    @bt_uk my parents have their internet and phone down with no mobile signal and could take weeks or months? Not really acceptable?

  • guycwatson67 Guy Clifton Watson (@guycwatson67) reported

    @bt_uk I have had no internet or landline for 10 days now in Bristol BS9 ... Sky have advise me ments a BT Openreach outage... no one seems to be able@to tel me what this problem is and when it will be fixed? Please can someone help. It’s totally unacceptable

  • simonfgmiller Simon Miller (@simonfgmiller) reported

    @bt_uk Yes, but it’s not fixed - that’s the problem. You guys do your best, as do the call centre folk, we’ve had repeat visits from Openreach engineers - but the problem is never solved.