BT (British Telecom) outages and service status in Herne Bay, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Herne Bay, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Herne Bay, England
The most recent BT (British Telecom) outage reports came from the following cities: Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury
|
Internet | 11 days ago |
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BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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JannerJo (@JoTreharne) reported from Canterbury, England@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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Lee Langford (@leelangford66) reported from Herne Bay, EnglandThe chap presenting @btsport Ashes coverage appears a little bored by the slow-moving nature of test cricket.
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JannerJo (@JoTreharne) reported from Canterbury, England@bt_uk Yes had some online chat help and there is an external fault.
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St (@St_MargateUk) reported from Margate, England@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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Dominic moore (@DomJMoore) reported from Canterbury, England@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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Lou (@voreppeprincess) reported from Canterbury, England@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
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suzanne29 (@woods_suzanne) reported from Margate, England@BTCare please stop charging me and handle my complaint VOL013-364174698584
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Gary Allen (@GaryAllen4470) reported from Margate, England@bt_uk thank you. After 2 hours on the phone,speaking to EIGHT different people,you have finally agreed to free me from POOR BROADBAND!! BT mobile has been perfect. BT broadband,worse than SKY!! Yeah,that bad. But thankfully,in a week, GOODBYE BT BROADBAND!!!
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Emily Groves 🇪🇺 🌱 🌎 🎙 (@EpicEm) reported from Deal, England@bt_uk we are struggling with our internet this morning and can’t find any way of reporting it. 45mins going round in circles on your website. Pls help.
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Bannerman62 ✈️✈️ (@Bannerman62) reported from Margate, England@btsport Why do BT pensioners get nothing in the way of perks? Just a couple of free match passes a season would cost nothing. We are still overlooked as ambassadors for the brand. Times are hard. Please help.
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whenpateswentup (@davegow1) reported from Chilham, England@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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Xantiriad (@Xantiriad) reported from Canterbury, England@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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Tim Shufflebotham (@spart1cus) reported from Canterbury, EnglandWhat BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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Mark Galea (@imabudgieatlast) reported from Margate, England@SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE
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Bannerman62 ✈️✈️ (@Bannerman62) reported from Margate, England@bt_uk 24 years service with BT now a pensioner. Why can't I get any discount on BT Sport? Really think we get a raw deal with any perks.
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JannerJo (@JoTreharne) reported from Canterbury, England@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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St (@St_MargateUk) reported from Margate, EnglandNot only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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eelemsti (@eelemsti) reportedAnd another one @bt_uk I cancelled my service with you in MARCH! Why are you still billing me??
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Mini67!x (@jellywellys99) reported@bt_uk charging a partially sighted customer £3 for a large print paper bill after telling customer it's a free service for visually disabled customers #DISGRACEFUL then when customer calls up to query call cut short because they can't see a code in text and can't read bank card
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎
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Mini67!x (@jellywellys99) reported@bt_uk I've spoken to them and like I said they ended the call because I can't see txt message or read bank card due to being partially sighted-please get a manager to call me or I'm happy to cancel my contract I was told by would be simple so far its been very stressful
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Daniel Factor (@DanielFactor79) reportedWHY IS MY INTERNET SO SLOW YOU ******* **** EATING *****? @bt_uk
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John (@palacejohn) reported@bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.
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Dean (@thekaratesuit) reported@ofcom you need a word with @BTCare … they mis-sold me a tariff on sep23 and have hung up, lied to me, misled me and just been outright wastes of ***** with me every time i try to fix it - literally impossible to fix their errors… BT = big tossers
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Seán (@mylastsatoshi) reported@bt_uk Hello. A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. I trust you will retain call recordings from June 7th, 2026, I know I will. Good evening to you and yours.
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Craig Goddard (@ChemTeachCGO) reported@bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.
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pst (@sliverlodeone) reported@bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.