BT (British Telecom) Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Whitstable and Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Whitstable |
Internet | |
| Deal |
||
| Deal |
Internet | |
| Margate |
Internet | |
| Faversham |
Internet | |
| Margate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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H
(@applebiryani) reported
@bt_uk ur mocking it with my wifi man fix it ASAP
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Tom Saye
(@TomSaye) reported
@bt_uk An engineer is booked to come and fix it
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JP WHU TV
(@jpwhutv) reported
Sorry guys! @bt_uk service is a poor tonight. I'll be back as soon as possible
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Kaz
(@LindfordHedgies) reported
@bt_uk Something I have never been able to clarify, will turning off marketing emails also effect operational emails? Afterall it is useful to get notice that my contract is about to run out.
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Andrew Nicholson
(@Andy_nic4490) reported
@bt_uk I can't because when I get the error message I cant access the app, it closes the app automatically until a random unspecified time that I can gain access again. Considering how big a company BT is you have the worst apps around and you specialise in telecoms!
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Mark Hine
(@markhoundhine) reported
Let down again today by @bt_uk another no show for an engineers visit and another days annual leave wasted.... 🤬 #bt #thirdtime
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Iain King
(@Iainbking) reported
@bt_uk My elderly father has a btinternet email address which keeps causing problems. It's caused yet more this weekend. To fix it, he's got to take the computer in (again!) to a computer shop, which could expose him to COVID. Is there a way BT can fix it which reduces the COVID risks?
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Craig Fews
(@craigfews) reported
@plusnethelp I was a @bt_uk for 3 years, had no issues with speed. Other than a few hours outage over that period, 💯 at 70+Mbps. I switch to @Plusnet under a recommendation from a friend, a week into a new service, avg of 20Mbps and high ping for the past day or 2. Sort your 💩
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WIE 🏐📖
(@WIEfanzine) reported
Watching the Canvey vs Boreham Wood game. Why has @btsport felt the need to add a sound bed of a small but overexcited crowd? It’s awful and plainly unnecessary. #FACup
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Bex L
(@bexieLiss) reported
@bt_uk Your customer service following my brother's death is atrocious! The estate can't be settled because you won't honour your promise to drop the cancellation charges and send a final bill. #grievingfamilyneedsclosure