BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 03/01/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Canterbury, Whitstable and Deal.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Internet
United KingdomWhitstable Internet
United KingdomDeal E-mail
United KingdomDeal Internet
United KingdomMargate Internet
United KingdomFaversham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • leelangford66 Lee Langford (@leelangford66) reported from Herne Bay, England

    The chap presenting @btsport Ashes coverage appears a little bored by the slow-moving nature of test cricket.

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

  • GaryAllen4470 Gary Allen (@GaryAllen4470) reported from Margate, England

    @bt_uk thank you. After 2 hours on the phone,speaking to EIGHT different people,you have finally agreed to free me from POOR BROADBAND!! BT mobile has been perfect. BT broadband,worse than SKY!! Yeah,that bad. But thankfully,in a week, GOODBYE BT BROADBAND!!!

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • EpicEm Emily Groves 🇪🇺 🌱 🌎 🎙 (@EpicEm) reported from Deal, England

    @bt_uk we are struggling with our internet this morning and can’t find any way of reporting it. 45mins going round in circles on your website. Pls help.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • imabudgieatlast Mark Galea (@imabudgieatlast) reported from Margate, England

    @SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE

  • Bannerman62 Bannerman62 ✈️✈️ (@Bannerman62) reported from Margate, England

    @bt_uk 24 years service with BT now a pensioner. Why can't I get any discount on BT Sport? Really think we get a raw deal with any perks.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • voreppeprincess Lou (@voreppeprincess) reported from Canterbury, England

    @bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MissKG86 KG (@MissKG86) reported

    @FLWN_ @bt_uk Never stop 🙏🏽🙏🏽

  • matt_mobbs matt mobbs (@matt_mobbs) reported

    @OpenreachHelp @bt_uk - openreach THE worst business I’ve had to deal with. Internet supposed to be on on 28th May, zero communication, blame games, no sign of today and no communication as to whether they are even going to come! Shocking service. Massive inconvenience caused.

  • RyanJMeek ✧˚Ryan˚✧ (@RyanJMeek) reported

    @michael91510009 @bt_uk Yeah Marc was really concerned about my situation and got someone to reach out to me. Nothing came of it by the way. Wouldn’t trust anything they say. They’re full of ****. They’ll just keep blaming open reach and won’t take any fault for the issue your getting trust me.

  • iamshaunhudson Shaun_Red5 (@iamshaunhudson) reported

    @England @bt_uk @JackGrealish This is on mute as im at work but I assume he is saying ''why ******** isnt James Ward-Prowse in the squad''?

  • CjnJayne1964 cjn (@CjnJayne1964) reported

    @bt_uk thank you for the help today but unfortunately my phone line has gone again.

  • dezfowler Derek Fowler (@dezfowler) reported

    So sick of @bt_uk. Months waiting for a service to be installed, two missed appointments, all while paying over the odds... only to find out it was mis-sold. Then weeks more waiting for them to cancel it so they can give me a better price. Absolute farce.

  • tpea101 Tracey (@tpea101) reported

    Day 25 still no fibre optic broadband. Customer service appalling @BTCare

  • Katalutt Caroline Pradier (@Katalutt) reported

    @bt_uk That is not going to work Rita given that wifi is down in our entire area, but nice try

  • Victoriaahx vh (@Victoriaahx) reported

    @bt_uk If I had communication problems how am I cancelling?

  • alexfromlondon Alex Gillespie (@alexfromlondon) reported

    @bt_uk Sorry, as the customer, that’s your job to provide that information. @bt_uk This is already enough of an inconvenience