BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 12/12/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Margate, Faversham and Canterbury.

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City Problem Type Report Time
United KingdomMargate Internet
United KingdomFaversham Internet
United KingdomMargate Internet
United KingdomCanterbury Internet
United KingdomMargate Internet
United KingdomMargate Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • Xantiriad Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • creamfilledonut i like spaceships (@creamfilledonut) reported

    @bt_uk What is going on with the Internet in Bridgend CF31? Been down since Wednesday, I check the fault checker every time it's due to be fixed and the date keeps getting pushed back! Now it's saying the fault won't be fixed until Monday! Poor service.

  • OatsInTheDark Jake 🏎 (@OatsInTheDark) reported

    @bt_uk why does it take you 2 weeks to activate a new line when no engineer is needed? Now have signal issues so the mini hub is useless! Please activate now!!

  • adamantine_lady Michaela Deas 🇪🇺 (@adamantine_lady) reported

    No internet since 8am this morning and @bt_uk have been terrible at providing updates on when the issue might be resolved

  • JoeSpiv86537164 Joe Spivey (@JoeSpiv86537164) reported

    @England @bt_uk @JacobRamsey28 Cheer up kid might never happen.

  • rammtrash Jeff Hardy Is All Elite ✨ (@rammtrash) reported

    Having @bt_uk wifi is literally the most painful thing ever. We’ve had no wifi since midday, estimated fix 8pm! It can’t take you this long to fix something, can it really

  • Bensedits Ben Holmes (@Bensedits) reported

    @laura_woodsy @btsport Never listen to producers. Did I teach you nothing? Don’t answer that.

  • Paul__Harris__ Paul Harris (@Paul__Harris__) reported

    @CpbJab @bt_uk We are in the same are and have the same issues as so do many others in this area yet the status checker says there is no problem @bt_uk we have been without internet since approx 5pm yesterday

  • CjLakin Clare (@CjLakin) reported

    @bt_uk Can you cancel the free upgrade she done please. She didn’t tell me there was going to be any charges, I want to stay with just Halo 3 please

  • victorialstokes Victoria Stokes (@victorialstokes) reported

    @bt_uk Hello, engineer was out today to fit new full fibre broadband. He said there was an issue and had to call his boss. Engineer then went to a different Job and was to call me back. Can you find out what the story is? Have sent DM. I'm now sitting out of contract also

  • DanCrompton2 Dan Crompton (@DanCrompton2) reported

    Why is @bt_uk TV so constantly rubbish! On demand programs crash, apps are slow to work, user menu's sluggish, and that's with the quickest BT WiFi going!! Soooooo bad 🙄🙄