BT (British Telecom) Outage Report in Herne Bay, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Whitstable and Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Whitstable |
Internet | |
| Deal |
||
| Deal |
Internet | |
| Margate |
Internet | |
| Faversham |
Internet | |
| Margate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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Xantiriad
(@Xantiriad) reported
from
Canterbury, England
@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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whenpateswentup
(@davegow1) reported
from
Chilham, England
@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Toner
(@scoobyhugh8) reported
from
Lanarkshire, Scotland
@BTCare can someone please help. Having major issues with the WiFi disconnecting from all devices
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co5design
(@co5design) reported
@bt_uk hi folks, I'm still waiting on a letter of deadlock from a complaint closed on 09/09 - can you advise please
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Katie Humphreys
(@hovemonkey) reported
@WeAreOpenreach @bt_uk Now the order placed in June is sounding like I cannot have my fibre broadband put in until December and all i get time after time is sorry sorry sorry its openreach we (bt) cant help it. But the problem is is that i cannot go to anyone else at all
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Fiddler & the Cat
(@Violinbeau) reported
@SketchLisa @BTCare BT should supply you with a halo to connect to broadband via 4g in meantime, @bt_uk they didn’t tell me that until the second outage in 3 weeks. Arrived next day.
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Jack
(@Jack97539183) reported
@bt_uk Worst service error charge me for engineer visit even thou fault was outside house. Piss take. Definitely leaving when contract ends.
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manksbanks
(@manksbanks1) reported
@bt_uk @MarcAllera Please could someone help me avoid having my BT internet email account deleted? It’s still active and has very important emails relating to my life-limited son’s medical care. Have had a BT account for over 20 years.
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Ian P
(@IanPsDarkCorner) reported
@SketchLisa @BTCare It'll take them a month for someone to go "oops" and press the right option on a dropdown menu. Welcome to broadband "support". :\
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Sharon Sutcliffe
(@Suts10) reported
@Ofcom @bt_uk Thank you, the problem appears to be that I am stuck in the middle, BT are saying that I need to speak to my alarm company and my alarm company are saying speak to BT. Please can I request an escalation within BT to help me? Thanks
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Just Julie 🐏 💙
(@Julie_Cotters) reported
@SketchLisa @BTCare My son had a BT broadband problem that went on for months, countless days taken off working waiting for engineers etc. Terrible! He eventually moved and swapped supplier 🙄
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Opinion ≠ Truth
(@ChoZanWan) reported
@bt_uk top guys are here now fixing my month old problem. Next step, compensation for lack of service!