BT (British Telecom) Outage Report in Herne Bay, Kent, England
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The latest reports from users having issues in Herne Bay come from postal codes CT6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Herne Bay, Margate, Canterbury, Aylesham and Whitstable.
| City | Problem Type | Report Time |
|---|---|---|
 Herne Bay |
Internet | |
| Margate |
Internet | |
| Canterbury |
Internet | |
| Aylesham |
Internet | |
| Canterbury |
Internet | |
| Herne Bay |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mert
(@Mert81873785) reported
@HectorMarimo @martinkeown5 @bt_uk I borrowed money to buy a house for my kids but a thief killed my wife and stole all my money....everyone wants her money..they say they will hurt my kids if i don't give it..please help I'm begging you. If I don't pay the money they will kill my childrens😔😔
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Amanda Boyle OBE
(@nowaffle) reported
A lesson somewhere... BT contract with @OpenreachHelp who contract with Kelly’s, whose engineers are self employed. Today’s @bt_uk saga involved more than a dozen messages and emails, 9+ people, 5 hours waiting, 1.5 hours on the phone... and still no service.
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Mike Reed
(@mikereedwords) reported
@bt_uk It's not a line fault, it's been like this for months. But I rarely work for this long in the kitchen, and hadn't appreciated quite how dreadful it is. (My partner worked in the kitchen for a few weeks and reported it as terrible. I should have paid more attention.)
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Ian Millin
(@IanMillin2) reported
3 of 5 The Charities contact BT @bt_uk again and asked why their Broadband was cut off. BT say because Ms X cancelled it the tenant in the flat. The charities reply but this is our phone line and Broadband and that the tenant does not have the authority to cancel.
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The Tweeting Pie
(@TheTweetingPie) reported
@bt_uk Predictably, more people complaining about a message that is basically saying “treat as you wish to be treated” than agreeing with it.
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Pj Malone
(@pjmalone1990) reported
@ZoemMcbride @bt_uk I’m not gonna hold my breath, I don’t know who is worse BT or @OpenreachHelp the customer service and excuses and lies are the worst I have ever encountered
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Carweekly
(@carweeklymag) reported
@btbusinesscare after 14 years I cancelled my business broadband for a number of reasons. The absolutely horrendous customer service that I experienced. Now that I have cancelled I phone to get a refund for money owed to me. My old account no longer exists 😠
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J Semper
(@JSemper1) reported
@bt_uk Yes, will do that. The problem first showed was when I was checking e-mails I had flagged as I needed them for sign ins for various events, so total disaster. I’ll leave it and check in a couple of hours.
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Zoe McBride
(@ZoemMcbride) reported
@bt_uk for two weeks you told my elderly grandparents there was an issue with the landline somewhere in the area, they rely on that landline for emergencies, you told them to use a mobile, they are late 80’s - they don’t know how!
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jennev
(@vickyjenner1) reported
@bt_uk Why the hell am I paying so much money a month for my phone and broadband to BT (a reputable company) when their workmen go to fix someone else’s line and leaves yours off! An engineer has been down the road all morning, and now our phone and internet won’t work.