BT (British Telecom) Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Faversham, Margate and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Faversham |
Internet | |
| Margate |
Internet | |
| Canterbury |
Internet | |
| Margate |
Internet | |
| Margate |
Internet | |
| Canterbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsea Waterman
(@chelseadianex) reported
@bt_uk @kandi79503974 I cannot provide you the details nor can my sister - can you magically fix it over Twitter but not over the phone despite mum having to call every day?
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.
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RGH
(@RichardHeaton8) reported
@bt_uk how do I make a complaint without being fobbed off and lied to by every single operator I speak to ?
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Emma Cater
(@emmacater) reported
@OpenreachHelp Hi. I've had an engineer visit the property last week and installed the fibre to the property. The modem has green lights and @bt_uk has sent a router however I've been told the activation date won't be till January. I've been waiting since 4th December. Please help.
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pamela connelly
(@pammy0205) reported
@bt_uk Contacted BT today to sort out mums mobile after death of my dad. After being passed to 4 different depts (who don’t talk to each other so you start all over again) still no solution. Eventually told them to cancel and we will go elsewhere. Very poor show BT
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Maggie
(@mags4tigers) reported
@bt_uk Hi we have broadband but slow connection. 0-2 megabytes¬ upgraded until 2025 as only 15 houses on our road.Our connection is coagh, Co Tyrone 2 miles away. I’ve lost connection on work meetings, open uni tutorials etc. We got new hub helped connect but not speed.
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Mark Exley
(@markexley) reported
@SkyHelpTeam As I thought @SkyHelpTeam I called - no help, no understanding, no responsibility. Utterly useless. Thanks for nothing. @bt_uk what broadband and TV deals do you have right now?
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MoFlo
(@DrFeelgood6666) reported
Had the PS5 2 weeks bought from BT...It's just crashed and now won't turn on :( Any help @PlayStation @PlayStationUK @bt_uk #PS5 #PS5crash #Sony
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Harry
(@Leeashman007) reported
@bt_uk 2.5 months and still no broadband. Got a phone call today. I asked them to escalate this issue and told there is no escalation process. #btfail #terriblecustomerservice
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mark duckett
(@markduc80750750) reported
Why is it @OpenreachHelp are saying full FTTP but @bt_uk are saying the infrastructure is in place but not connected or available it’s an absolute joke been living with .8 and 2 mb for 2 years poor customer service again