1. Home
  2. Companies
  3. BT (British Telecom)
  4. Herne Bay, England
BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Herne Bay, England

The most recent BT (British Telecom) outage reports came from the following cities: Sandwich, Margate, Canterbury, and Whitstable.

CityProblem TypeReport Time
Sandwich Internet 21 days ago
Margate Internet 28 days ago
Canterbury Internet 1 month ago
Whitstable Internet 2 months ago
Deal E-mail 2 months ago
Deal Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • JoTreharne
    JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • JoTreharne
    JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • JoTreharne
    JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • imabudgieatlast
    Mark Galea (@imabudgieatlast) reported from Margate, England

    @SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE

  • Xantiriad
    Xantiriad (@Xantiriad) reported from Canterbury, England

    @btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

  • spart1cus
    Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • St_MargateUk
    St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

  • DomJMoore
    Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • St_MargateUk
    St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • woods_suzanne
    suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • davegow1
    whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamBarlow1664
    Adam Barlow (@AdamBarlow1664) reported

    @bt_uk hi we have a 4ktv youview box thats approx 4 years old. Over past few weeks it has started buzzing quite loudly whether on or off. I have ensured to clean it of dust and it is in an aired area. Any advice on what to do to fix?

  • ATID69
    KICK THE 6 OUT (@ATID69) reported

    Chris Sutton is the worst pundit in the world no wonder no ****** buys @btsport

  • apolo_milton
    Apolo Olalobo (@apolo_milton) reported

    @btsport the best league in the world we’ve sacrificed any control we had. The ESL is an awful concept, however, corrupt institutions (UEFA and FIFA) are just as much, if not more, culpable for creating a landscape that allowed the ESL to be conceived #PLTonight

  • RobLoasby
    Rob Loasby (@RobLoasby) reported

    @danielcox194 It is annoying. Can but hope @btsport / @btsportfootball fix it at half time.

  • battyberd
    Angela Rawlins (@battyberd) reported

    @bt_uk we have been having problems with your services for weeks, now fir sone reason you have changed our telephone number and today topped the lot with NO internet😡 My mobile relies on the wifi because your lack of masts. NO INTERNET NO LAND LINE VIRTUALLY NO MOBILE CHAT

  • cantankerousred
    ENOUGH IS ENOUGH 💙 (@cantankerousred) reported

    @Bifters1920 @btsport Happens all the time I've had goal notifications come on my phone before the ***** gone in the net they are a piss poor provider

  • CafeOlive4
    Cafe Olive kendal (@CafeOlive4) reported

    @bt_uk I can connect with Ethernet cable and it works. Wireless is the problem.

  • DavidJSmale
    Dave Smale (@DavidJSmale) reported

    @bt_uk 70 minutes being passed between chat agents again tonight trying to get an answer to a simple question about the move to Digital Voice.. all I got was “i’ll be right with you...” Poor customer service.

  • cleary885
    Steve Cleary885 (@cleary885) reported

    @bt_uk Hello, BT here. Sorry we can't yet tell you when your service (order VOL013-571367868688) will be ready, but we're working with the Openreach engineering team to figure out the fastest way to get it up and running. We'll contact you again within 3 working days' of sending this

  • rachelscott
    r a c h e l 🌸 (@rachelscott) reported

    @bt_uk could you confirm there is a major outage in my area? This is what the team has told me however I don’t know anyone else that is having this problem and finding it a bit weird