BT (British Telecom) Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Canterbury, Whitstable and Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Internet | |
| Whitstable |
Internet | |
| Deal |
||
| Deal |
Internet | |
| Margate |
Internet | |
| Faversham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
-
suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
-
St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
-
JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
-
St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
-
JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
-
Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
-
Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
candice
(@candiemac) reported
@bt_uk i have an @EE data hub while i wait for you to install broadband but there is no service in my area. What do i do? i believe you have a guarantee for broadband and some kind of refund if this is not fulfilled?
-
Jack Scully
(@JackScully11) reported
@bt_uk Hi, I’ve downloaded the PPV app. Whenever I sign in it says authentication error. Do I need to purchase it first for it to sign in?
-
emma sword
(@emmasword1) reported
@bt_uk Maybe invest in rural areas for real though instead of chucking fibre into houses which get 10times the amount we get. 3.5 down is not worth what I pay every month.
-
Brandon Dow
(@Brandon56034073) reported
@bt_uk Sort your broadband out, how many times in 1 year does it go down for hours with you lot? Get lost will you, totally hopeless.
-
Steven Strachan
(@CrackinStrachan) reported
@KyleAFC7 @bt_uk 0800 876 6980 - we've to contact Box Office themselves tomorrow after 8am and ask what ******** is going on.
-
wes
(@superblink1) reported
@bt_uk @El_Loco_Jo That is not how contracts work Sharon an existing customer early into a contract will be offered upgrades only plus you can't rewind the clock for them. No wonder it takes 50 mins to get through to BT
-
Karen Miller
(@Elsie_Tasker) reported
@bt_uk I need your help urgently! Your text message service isn’t working, Mum who is 94 has no phone and no care link please respond can’t get hold of anyone at BT
-
Katie Bennett
(@katie_bennett7) reported
@bt_uk What a surprise my October bill didn’t include the automatic compensation I’ve been promised multiple times for 3 weeks of no service. How do I get this sorted?!
-
Steven Strachan
(@CrackinStrachan) reported
@jiraiya642 @bt_uk There is a BT box office app you use but it's currently not working for me and a few others. I logged in today to buy the event and all it says is "No content available". Got told my BT I have to contact the BT Box Office team.
-
Steven Strachan
(@CrackinStrachan) reported
@KyleAFC7 @bt_uk I only tried this morning and had a major fuckabout with live chat trying to sort it to no avail. Never had a problem with ordering previous UFC PPV's through the app