BT (British Telecom) Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Herne Bay come from postal codes CT6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
E-mail (12%)
-
Phone (9%)
-
Total Blackout (5%)
-
TV (2%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Whitstable, Herne Bay, Canterbury, Deal, Margate and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Whitstable |
Internet | |
| Whitstable |
Wi-fi | |
| Herne Bay |
||
| Herne Bay |
||
| Canterbury |
||
| Canterbury |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
-
St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
-
Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
-
suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
-
Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
-
St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Greg Felix
(@GregFelix1) reported
@btbusinesscare As your embarrassingly poor levels of service continue to cripple small businesses, you give us a WhatsApp number!! How about giving us what we order on time? Too obvious?
-
Justin
(@justinhart113) reported
@bt_uk I'm kind of curious as to why I randomly am unable to "connect" to any of your support teams, when I've been having issues for over a month. Seems as if BT has blocked a paying customers access, pretty shady don't you think?
-
Laura Thomas
(@lauramannion88) reported
@bt_uk A router was never sent before fibre was installed straight to the house. Sent next day delivery apparently on Tuesday after we complained but still no sign! It’s been nothing but problems since we placed the order. Very frustrating
-
DanTaylor🔰🔰🔰
(@Haruce11) reported
@England @bt_uk @sterling7 ****, worst player on the pitch last night!! Only in cause he scores tap ins!
-
Wendy Davis #FBPE
(@2ndwaver) reported
@bt_uk That is what was offered yes! So refunding last payment ... obvious I would have thought! shouldnt have to pay for no service! £20 for mobile data ... ditto obvious. £30 for all the distress & aggravation seems a bit underwhelming!!!
-
Alex Brown
(@alexiabbbbrown) reported
@bt_uk No improvement on the customer service then- still getting nowhere!
-
Lucinda
(@FREETOEXPRESSME) reported
@bt_uk I was promised a telephone call today from someone called Tara at BT, this is the sixth time someone was supposed to call me & haven’t. Any chance anyone at BT could do their job properly & fix my broadband? 😡
-
Bob Bailey 💙
(@bobthearchitect) reported
@bt_uk forced to make the switch to digital voice and guess what - nuisance calls gone up dramatically! Seems you reset our long-curated call protect blacklist so now all the scammers can get through again!! Useless 'customer service'😠😠
-
Justin
(@justinhart113) reported
@Ofcom Hi all, Question regarding a contract with @bt_uk , Am I able to exit without penalty in the event BT has constantly provided poor and unsatisfactory customer service, been irresponsible for issues, had one for over a month now and they still have failed to act.
-
loz
(@loz71033091) reported
@Joel29865325 @bt_uk There plenty of examples you are just being stupid