BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 03/18/2026 18:55

March 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Sandwich, Margate, Canterbury, Whitstable and Deal.

Loading map, please wait...
City Problem Type Report Time
United KingdomSandwich Internet
United KingdomMargate Internet
United KingdomCanterbury Internet
United KingdomWhitstable Internet
United KingdomDeal E-mail
United KingdomDeal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • memarkbyford Mark Byford (@memarkbyford) reported

    @virginmedia your customer services are useless. 48 mins, 3 people abs then got cut off. Cancel my order. I will go with @BTCare

  • InterviewRyan Ryan (@InterviewRyan) reported

    @btsport Please fix your bt sport 1 swansea match camera it keeps jumping in and out and pausing abit Please fix

  • LizB13 Liz Blake 💙 (@LizB13) reported

    Just received a bill for £0.00 from @bt_uk for an unspecified service. Can't find out what it is online because I do not have a BT "ID" & I can't get one because I'm not a BT customer. Online chat apparently not being staffed today. Having one of those days I wish would be over!

  • GKaygreen KayG (@GKaygreen) reported

    @bt_uk what time do your engineers work till? Mine was due between 8am and 1pm today and still no sign of them, no contact from them either! Not a happy customer!!

  • dunning9 Adam Dunning (@dunning9) reported

    Keown is about the worst co-commentator ever. Literally never heard anyone as bad #btsport

  • SarahWokeman Sarah Jane wokeman (@SarahWokeman) reported

    @bt_uk how is it that there is a Bt place next to my street but the whole village has terrible internet speeds #sortitoutmate #whalleylancshasshitinternet

  • TLewo98 Tom (@TLewo98) reported

    @bt_uk Ello, some guy came to fix someone’s WiFi over the road, went up the pole sorted some wires - our internet went off for 5 minutes and we’ve gone from 65 down and 20 upload to 6 down 6 up... 😒 whats happening.

  • _weemike Mike Andrews (@_weemike) reported

    @btsport @martinkeown5 is the worst co-commentator on TV. First 15 minutes of @ManCity v Swansea and he has drivelled so many inaccuracies it’s untrue. Volume now off.

  • charliemuss Charles Musselwhite (@charliemuss) reported

    I feel Swansea biggest opponent today has been the awful @btsport @btsportfootball commentary. #onesided #therearetwoteams

  • Ehlan22 Elly (@Ehlan22) reported

    @bt_uk He replaced the cover of the socket and our broadband is now blue but landline is not working properly, he didn’t believe me it was blue so came back in to have a look for himself , its still not functioning like it use to though