BT (British Telecom) Outage Report in Herne Bay, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Canterbury, Whitstable and Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Internet | |
| Whitstable |
Internet | |
| Deal |
||
| Deal |
Internet | |
| Margate |
Internet | |
| Faversham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Edwards
(@ChrisEders) reported
@bt_uk @BTGroup Question how is it acceptable for a 90-year-old lady who lives on her own to be 4x days without her landline? What happens if she has a fall and needs to call for help! The lack of empathy is shocking. Get it sorted NOW.
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Kelvin
(@Lord_Kelvin_) reported
@bt_uk This was a move connection to new property over a week ago and now the 4th engineer has failed to turn up. Now I have to phone BT to be met with poor customer service and no results
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Bridget James
(@Hello_its_Bee) reported
@OpenreachHelp We have tried to raise with @bt_uk who tell us that there is no one available to sort this out until 1st June. We have tried to escalate this, raise complaints and we are getting nowhere! HELP!
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Lauren Stephenson 🦜🦜😇😇 ♥️♥️
(@ssnjimb) reported
@bt_uk I go to log into "MYBT" to view my telephone and broadband settings. and it sends me to my email account. i manually click bt and try again and it keeps forwarding me back to my email. is there a problem ?
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Pj Malone
(@pjmalone1990) reported
@bt_uk Your saying the order won’t be cancelled if not set up by the 25th of May and your colleague yesterday said it WOULD be cancelled. So which is it? Also I never got the requested call back from the connections team as requested.
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Caspington
(@caspington) reported
@bt_uk Hi, Reported a Landline fault online 2 days ago. Not heard a word about it. Fault tracking says 'Engineers are working on it'? But the 'aim to fix' date just keeps moving on a day, each day. Now Tuesday 25 May (really??).How am I supposed to know whats actually going on?
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Tamwar
(@Dhalboy91) reported
@litlowtow @btsportfootball @btsport ******* hell a bit harsh, hes not that bad
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Ley Smith
(@ley_leysmith) reported
@bt_uk Yes this has been checked. Broadband engineer is due tomorrow but this is the fixed line coming into the house which is the issue.
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Nic
(@Dawg123Dawg) reported
@bt_uk Please arrange for all calls and communications re my complaint, going on for months to be sent to me. These illustrate all failures and I wish to pass on to watchdog and your regulator
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Ley Smith
(@ley_leysmith) reported
@bt_uk My mum’s BT Broadband and Fixed Line stopping working since @CityFibre has been digging outside her house in Reading. Can this issue be investigated ASAP?