BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 11/24/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Faversham, Margate and Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomFaversham Internet
United KingdomMargate Internet
United KingdomCanterbury Internet
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomCanterbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jensamuel2 Jen samuel (@Jensamuel2) reported

    @bt_uk No, not sorted at all. A patronizing employee is telling me all the wrong details even though I paid my bill. I’m a new customer, nice treatment.

  • rainbowz85 ☆~becca ~★🌹 (@rainbowz85) reported

    @bt_uk really disappointed with the way I have just been spoken to when I rang up to cancel my broadband, I dont expect to be interrogated. I think your staff need to learn some customer service!!!

  • avituk James (@avituk) reported

    @bt_uk how do I report that some phone lines have become slack and are lower than they used to be as I am nit a customer and can't use customer services to report them.

  • AmyKNewport Amy (@AmyKNewport) reported

    @bt_uk But that doesn't help now?? The internet has been down all day.

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported

    What's up with @bt_uk ? Service in our area has been unstable for over a week. Unreliable. If I needed it for work I'd be most unhappy (and it's annoying even though I don't).

  • kimbers00 kim harris (@kimbers00) reported

    @bt_uk what's going on. My Internet is always crap but tonight it's non existent, not even your website Is working

  • DanielG44912793 Daniel Gilbert (@DanielG44912793) reported

    @bt_uk hi BT can you please help - ongoing FTTP problems, openreach seem to think i need fibre fitted, its already all fitted. your team can't seem to tell them this - just need it activated. i can give ONT number and address. been given an install a month away...

  • rainbowz85 ☆~becca ~★🌹 (@rainbowz85) reported

    @bt_uk I did yes, the guy was just extremely rude, I suffer with anxiety and bpd, so phones are difficult as it is.

  • AmyKNewport Amy (@AmyKNewport) reported

    @bt_uk If the internet is down will you pay for the mobile data that has to be used? The football is on...

  • JackMcShane1 Jack McShane (@JackMcShane1) reported

    @jackh1990 @bt_uk Should really give BT credit where it’s due. Kevin / whoever runs the BT admin sorted the £120 an hour after this tweet and cash was with me today. Sadly no sign of Phil down at Sutton. How are you at picking up Christmas trees? @Merton_Council certainly aren’t very good.