BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 01/31/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Deal.

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City Problem Type Report Time
United KingdomDeal E-mail
United KingdomDeal Internet
United KingdomMargate Internet
United KingdomFaversham Internet
United KingdomMargate Internet
United KingdomCanterbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ihatejammie Jamie (@Ihatejammie) reported

    @AlissonBecks @bt_uk Ahhh fgs. I already sprained my ankle for work tomorrow and now the internet has gone down 🥲. This is gonna go down well.

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @bt_uk i reported a fault with my phone line 05/1/23 that was due to be fixed 09/01/23 - its still not working, cant get through to a human being to discuss, no updates given... fault tracker just keeps saying will be fixed that day but hasnt been, its been over a week now?

  • TracyEllingham1 Tracy Ellingham (@TracyEllingham1) reported

    @bt_uk how rubbish are you I’m moving house and you can’t install my WiFi for 7 weeks !!!! I’ve given you 3 week’s notice!!! I work from home !!! Contract cancellation will be happening with no penalties as you can’t provide me a service !!!

  • tommy66788 Tommobara (@tommy66788) reported

    @bt_uk I cant find netflix through BT - Have cancelled my previous account but not sure how to use my new bt netflix login. Grateful for help

  • Celestebrightt9 Celeste Bright❤️ (@Celestebrightt9) reported

    @tommy66788 @bt_uk Talk to @keldrip1 they helped me when support services wouldn’t help me🥺..

  • fabnewlous Sarah Bolitho (@fabnewlous) reported

    @bt_uk Apparently not raring to help me as I keep getting conflicting advice from every BT person I speak to or message. Been told my lack of internet is an area wide issue yet no one else in my town seems to be affected. Inefficient

  • AtherleyChris chris atherley (@AtherleyChris) reported

    @bt_uk Close my account down so I can go with a decent provider

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @monk3ybarz @bt_uk @OpenreachHelp Just out of interest what you going to do after you cancel?

  • Nagra81 rob nafzger (@Nagra81) reported

    @bt_uk could you please advise when the 5.1 surround sound issue will be fixed on the pro box. It's been over a year now and the box is of no use to me without it

  • Ihatejammie Jamie (@Ihatejammie) reported

    @bt_uk has the internet gone down around Leicestershire? Hub is a pink/purple colour and I have no connectivity what so ever? Restarted hub and still saying it