BT (British Telecom)

BT (British Telecom) Outage Report in Herne Bay, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herne Bay, Kent, England 01/31/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Deal.

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City Problem Type Report Time
United KingdomDeal E-mail
United KingdomDeal Internet
United KingdomMargate Internet
United KingdomFaversham Internet
United KingdomMargate Internet
United KingdomCanterbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

  • woods_suzanne suzanne29 (@woods_suzanne) reported from Margate, England

    @BTCare please stop charging me and handle my complaint VOL013-364174698584

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • St_MargateUk St (@St_MargateUk) reported from Margate, England

    @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kathieirwin0 kathie Irwin (@kathieirwin0) reported

    @bt_uk is wi-fi down in my area bt6

  • rachel_fulton9 Rachel Fulton (@rachel_fulton9) reported

    How many complaints does it take for you @bt_uk to ring a customer back?

  • DrChemistryEmz Emma (@DrChemistryEmz) reported

    @bt_uk Contract has started or not even when the service hasn’t been fully connected. Nobody minds the delay, I definitely don’t, but the poor engineers having to tell me 25 minutes before my appointment isn’t fair on them.

  • meloniec_90 melonie clarke (@meloniec_90) reported

    @bt_uk If you could look into it ASAP. This is been so stressful constantly being let down on top of everything else we’re all having to deal with currently. Thanks

  • MichaelCade1 Michael Cade (@MichaelCade1) reported

    @bt_uk yes upload speed is so low, download is still 50Mb+ but upload is terrible. I checked the service site and there is no problem in my location.

  • lott_1986 👇 (@lott_1986) reported

    @bt_uk hi I want to join broadband. We were with you before, left and want to come back but as an existing customer we are charged £10 a month! Can you help?

  • Antiantifaists Tightheadtyke (@Antiantifaists) reported

    @bt_uk Well you’re becoming greener by not providing services due to incompetent customer services

  • MichaelCade1 Michael Cade (@MichaelCade1) reported

    Seems to be some upload issues with my internet connection today.... @bt_uk

  • sophb66 soph v. 6.8 (@sophb66) reported

    @s4ddique @bt_uk Yeah I totally agree, I didn’t expect flowers either, but the fact I got a call updating me on what they would do to train the advisor further and it was being dealt with offered me reassurance, and as a customer you also deserve that from this company. more interested in profits

  • EE EE (@EE) reported

    @VikPercival Hi Victoria, I hope you’re having a nice day. I'm sorry for the delayed reply we're really busy at the moment. We’ve launched our ‘Lockdown Learning’ support scheme, giving disadvantaged school children connectivity support across @BT_UK and @EE’s (1/2) -Jo