BT (British Telecom) Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Whitstable and Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Whitstable |
Internet | |
| Deal |
||
| Deal |
Internet | |
| Margate |
Internet | |
| Faversham |
Internet | |
| Margate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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St
(@St_MargateUk) reported
from
Margate, England
@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gem
(@GemLou686) reported
@bt_uk I did that ages ago and nothing has been done. The school down the road where my daughter attends are really struggling due to the broadband also! It needs sorting even if just for them.
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Ov
(@master_ov) reported
@btbusinesscare 1 hour in and it’s been the slowest service and nothing has been sorted... very disappointed by BT
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Nicola Mc Cann
(@CannNicola) reported
@bt_uk is there any possibility that the credit I am meant to have on my account is actually applied. 3rd bill and 3 customer representatives later all with the guarantee that it will be sorted.... it hasn’t
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Emma
(@DrChemistryEmz) reported
@bt_uk Contract has started or not even when the service hasn’t been fully connected. Nobody minds the delay, I definitely don’t, but the poor engineers having to tell me 25 minutes before my appointment isn’t fair on them.
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Paul Harte
(@theharte) reported
@janexwaldorf @MarcAllera @bt_uk ... and they call themselves a ‘communications’ company !? They are absolutely awful to deal with.
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Dave 🏳️🌈
(@Desirodave) reported
@bt_uk No - iv removed the service Will try again in a month or so
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Jason Elliott
(@spanishboat) reported
@bt_uk Update: When did BT looss thier way? Not remotely customer centric. I've cancelled the order as BT will not simply turn on the copper Broadband as requested. They have goverment quota's to fill at the expense of the consumer.
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Simon McDonald
(@Laird_McDonald) reported
@bt_uk @MarcAllera absolutely appalling service from @bt_uk a broadband & tv package that should have been cancelled in August last year and another direct debit just taken Do you ever listen to your customers?
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PolkawNHS
(@PolkawNHS) reported
@bt_uk Hi . To be honest @virginmedia picked up the phone first so we have now booked in the service with them. Let’s see how this one will go...
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Jane Mackenzie
(@JaneJjmack) reported
@virginmedia still waiting for info on how to cancel my service you’re ignoring me. Customer service appalling. Transferring to @bt_uk at end of month. You need to support me to cancel with you