BT (British Telecom) Outage Report in Herne Bay, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Whitstable and Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Whitstable |
Internet | |
| Deal |
||
| Deal |
Internet | |
| Margate |
Internet | |
| Faversham |
Internet | |
| Margate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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suzanne29
(@woods_suzanne) reported
from
Margate, England
@BTCare please stop charging me and handle my complaint VOL013-364174698584
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St
(@St_MargateUk) reported
from
Margate, England
Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jai Sullivan
(@jaisullivan) reported
@bt_uk Hi Alannah OK - thanks for the quick response. Why doesn't it say this in any of your email comms so that people can prepare? It just says 'there might be a short break in service'. My definition of short isn't hours or most of the day?
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Dave
(@DaveKarikas) reported
@bt_uk Hi I have wifi calling enabled but it's so poor I keep dropping out. I'm sitting right beside the router (new router) and I'm on a FTTP connection. Does something on my BT account need to be activated so wifi calling works?
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Craig Arthur 🏴
(@craiginscotland) reported
So @bt_uk have a link in my account to renew my contract, still 6 months left, but had a look. I can get 900mb as a new customer for £46. An upgrade through “my account” was best part of £30 more. Every single package cost way, way more. Guess I’ll be leaving in February.
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Jai Sullivan
(@jaisullivan) reported
@bt_uk It’s still not activated. That means unable to work from home, unable to use TV, CCTV down— the list goes on & all on a Friday night. What are we waiting until midnight for exactly? Surely it’s something that can be manually activated? Really need to get better at this.
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Kevin Lockyer
(@KevinLockyer3) reported
Never fear, says @bt_uk, we will reschedule and send out a full team to do everything. So at 0830 today, a single engineer arrives, briefed to do a simple install from the nearest pole. He scratches his head, makes some calls and gives us the bad (but not unexpected) news...
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Jplph
(@JasonL_PH) reported
@bt_uk hi BT, can you please advise? Not a customer but believe contractors may have scratched my car. Customer services ask for acc no. Manage to get through to accounts(?) Who put me on hold then get cut off
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Craig Arthur 🏴
(@craiginscotland) reported
So @bt_uk have a link in my account to renew my contract, still 6 months left, but had a look. I can get 900mb as a new customer for £46 to upgrade through my account was £30 more. Every single package cost way, way more. Guess I’ll be leaving in February.
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Jai Sullivan
(@jaisullivan) reported
@bt_uk Hi, FTTP was installed early this morning, I'm still waiting for it to be activated. Not great given I am working from home. Is there anything you can do to speed this up please? An hour loss of service is acceptable when changing products, but not all day.
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Jill Collier 🟥
(@JillCollier16) reported
@btbusinesscare Our hi speed fibre optic business broadband went down this morning after an openreach engineer (who has now left) was seen in the underground box in the street. We are advised to be at the premises and available to fix it for 20 mins before ringing. We have a …
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Kevin Lockyer
(@KevinLockyer3) reported
Never fear, reply @bt_uk, it's just a system error. Everything's fine and you can order away. So we do. An engineer attends on 30 July to install. He cannot because the connection point is 100m away and he has not enough fibre, no hoist and there is only one of him...