Is BT (British Telecom) having an outage in Herne Bay, Kent, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Herne Bay, Kent, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Herne Bay, Kent, England

September 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:30 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (57.65%)
  • Phone (20.47%)
  • E-mail (9.41%)
  • Wi-fi (5.41%)
  • Total Blackout (4.00%)
  • TV (3.06%)

BT (British Telecom) Outage Map Near Herne Bay, Kent, England

The most recent outage reports and issues originated from Whitstable, Sturry, and Deal.

BT (British Telecom) in Herne Bay, Kent, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Herne Bay, Kent, England

Latest outage, problems and issue reports in Herne Bay, Kent, England and nearby locations:
  • MrRV
    RV (@MrRV) reported from Sturry, England

    @BTCare Thanks for a very professional response to what I realise was a very rude tweet. Yeah, hub dropped to orange then flashing and back to Blue....and then repeated a couple of times. Not the best timing as was end of the Bath\Quins match!

  • James_Pr0
    James 🧙🏻‍♂️ (@James_Pr0) reported from Deal, England

    @btsport As your service is getting worse, with losing the #UFC - will be adjusting your costs to reflect a lesser service? #BTSport

  • magfan
    David Parker (@magfan) reported from Monkton, England

    @btsport Just need the broadband speed now to watch it! BT help me!

  • stephdebeauvoir
    stephaniegriffiths (@stephdebeauvoir) reported from Deal, England

    @BTCare Outreach have told me BT are responsible for this. Outreach are just the service

  • SimonMoores
    Simon Moores (@SimonMoores) reported from Margate, England

    @btbusinesscare @BTCare It’s a big problem and he needs help apparently

  • SimonMoores
    Simon Moores (@SimonMoores) reported from Margate, England

    .@btbusinesscare That’s a mystery solved. Shocked BT engineer just walked me into a neighbouring building site past two sheepish EU workmen and showed me a large hole with a neatly severed cable. BT completely unaware of severity and of the local outage problem.

  • denisejknights
    Denise Knights (@denisejknights) reported from Faversham, England

    @BTCare are your email servers down ? Only I can’t send and I haven’t received emails since 10.30am

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • bobmanuk
    Matt Gilbert-Warsop (@bobmanuk) reported

    @BTCare I ordered a BT line and BB when i moved house, 2 months later we actually get a line, but it doesnt work, needs dig work on the road near the property. Openreach repeatedly give excuse that dig work has been arranged but never gets done.

  • Vivienne17
    Mitsouko (@Vivienne17) reported

    @BTCare This has not worked as you might expect and I have been told to await a call tomorrow from 11. I think you should update everyone nationally and acknowledge the problem. I am awaiting an urgent email and I am sure others are too. This is not acceptable service

  • J3ddN3r0
    Kris Hodge (@J3ddN3r0) reported

    @BTCare @caymsortweeted @BTCare any news on the timescale of outage. Losing business like crazy! #unemployedifthiscontinues

  • bobmanuk
    Matt Gilbert-Warsop (@bobmanuk) reported

    @BTCare @OpenreachHelp 4 months waiting for you to organise a working phone line, it is STILL not working, Tried talking to BT staff and get hung up on. Im sick of the weekly promises just to get let down repeatedly

  • jadeskilling_
    Jade Skilling (@jadeskilling_) reported

    @BTCare I understand a lot of people on the site have had the same problem, so I don’t understand why it seems like this is the first time BT have heard about this site & the fact it’s a fibre connection?

  • renico_ltd
    Renico Nameplates Ltd (@renico_ltd) reported

    @btbusinesscare help???

  • jadeskilling_
    Jade Skilling (@jadeskilling_) reported from Coventry, England

    @BTCare your customer service is HORRENDOUS... feel like you’ve never dealt with anyone moving in to a new build before because no one seems to know what to advise us?!?! So much conflicting information - so poor!

  • oldsnotter
    Barnesy (@oldsnotter) reported

    Catastrophic experience with @bt_uk @BTCare Happy to have switched immediately back to @SkyUK Never again BT, never again! #MASSIVEFAIL

  • renico_ltd
    Renico Nameplates Ltd (@renico_ltd) reported

    @BTCare @bt_uk we had a lovely engineer Craig, who has had to ask for a cable replacement. But...4 days to change a cable? Our business has no phone or internet access? #help #nouse

  • Chris181266
    Chris Chilton (@Chris181266) reported

    @BTCare If this is any help these are the numbers they used to call me 01639676590 & 01639678450