BT (British Telecom) Outage in Herne Bay, Kent, England

@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

@bt_uk Yes had some online chat help and there is an external fault.

@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

@BTCare please stop charging me and handle my complaint VOL013-364174698584

Sorry @btbusinesscare can't deal with the awful wifi any longer-been trying for 5 yrs. Going to defect to hopefully better service and cheaper contract. #aurevoir

@charlesarthur @BTCare I know the feeling. I physically had to walk the engineer down to the building site and show him the large hole, two severed cables and two guilty-looking labourers.

@BTCare Thanks for a very professional response to what I realise was a very rude tweet. Yeah, hub dropped to orange then flashing and back to Blue....and then repeated a couple of times. Not the best timing as was end of the Bath\Quins match!

@btsport As your service is getting worse, with losing the #UFC - will be adjusting your costs to reflect a lesser service? #BTSport

@bt_uk sort your shit out

@bt_uk I did, I have contacted your consumer help god knows how many times but I get the same crap. Your equipment is trash, and your upload speeds are a joke!

@HannahB4LiviMP @bt_uk It’s all about the money for @bt_uk . Personally got shocking treatment from them when I tried to get phone/tv from them. Long story but suffice to say they don’t give a shit as long as 💰 comes their way.

@btsport You admitted your wrongness. Stephanie admitted as much as. Best you lot **** off and die. @Humberbeat Cops, they said they were wrong.

@bt_uk Well I guess I’m going to bed now. Deeply unsatisfied customer.

@bt_uk might just be the worst wifi provider I have ever had! Every time it rains or there’s a strong gust of wind it cuts the wifi! Stupid design, absolutely ****. Currently wouldn’t recommend!

@NicDakinMP Please thank whomever it was from your office, that gave me her phone number recently. I know your heart's in the right place. Doesn't really help me, mind you. @Scun_Samaritans Still, I'm okay, at the moment. @btsport

@bt_uk Well this looked like promising customer service with a prompt reply but nothing for over 2 hrs makes it pretty unhelpful in fact. Also, problem persists.

@btsport Terrible advert. And new logo is an embarrassment.

@bt_uk is the broadband not working. Can’t connect have restarted several times