BT (British Telecom) Outage in Whitstable, Kent, England

@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you

@bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.

@bt_uk It’s crap I have lost 5 BBC and itv channels

@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

@bt_uk Yes had some online chat help and there is an external fault.

@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

@EE Trying to move to you but you don't want my business by telling me my bank details are incorrect. As a shareholder in @BTGroup @bt_uk this is totally unacceptable way to treat potential new customers.

@bt_uk It’s like a carbon copy of before. It is now back on again. Whatever it is that’s going wrong needs to be fixed / stopped from happening again. If it is just my connection that’s the problem then that needs looking at. If it is at the exchange then that needs sorting out.

@bt_uk Amazing, just about to message you as trying to use this terrible interface that you lot have imposed on us!

@bt_uk who should I contact to request pay phone box removal that is not working and damaged, thanks

@bt_uk hi BT. I've been trying to switch phone, broadband and TV to you since 29th May. Placed the order 4 times, each time it got cancelled. Spoken to 7 of your colleagues in the last 10 days but still no closer to a solution. Don't get why this is so difficult.

@bt_uk I’ve ordered a 4G hub and booked another engineer appointment. Please don’t cancel them this time

@bt_uk It’s ridiculous. What was it that caused the problem last week? Why is it off again less than a week later? What is going on?!

@bt_uk Please, why won’t you help my parents like you repeatedly say you will? My father has dementia, my mother has no idea what to do. You’re charging them £60-80 per month for a rip off tariff. You say you’ll send them account and tariff info so we can sort it, you never do.

@bt_uk Still having issues just been at work past few days

@bt_uk Do you have a phone number I can call? Internet is very poor