BT (British Telecom) Outage in Deal, Kent, England

@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Such terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool

@RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators

@bt_uk although currently with no signal@it’s very frustrating as I’d like to watch the Grand Prix.

@bt_uk although currently with no signal@it’s very frustrating as I’d like to watch the Grand Orix.

@kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!

@btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂

@bt_uk 5GG ha! Yet again U let us down. 3 yrs ago took 3mnths 2 set up & connect..now wr moving round corner U message 2 say no engineer avail for month later than agreed. Why would anyone stick with BT when Sky can offer better

@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

@BTCare please stop charging me and handle my complaint VOL013-364174698584

So it's ok @btsport for Blackpool to protest about there owners , but not @SpursOfficial supporters to protest about kick off times at stupid times #COYS

@BTCare I have been trying two days to sort broadband speed my speed is about 10 instead of minimum 20 customer service absolutely useless been told twice today would be called back but nothing waited in since 1200 and no calls

@charlesarthur @BTCare I know the feeling. I physically had to walk the engineer down to the building site and show him the large hole, two severed cables and two guilty-looking labourers.

@btsport As your service is getting worse, with losing the #UFC - will be adjusting your costs to reflect a lesser service? #BTSport

@bt_uk Hi I’m not sure as my mum set it up and she gone out but it was working great but the past month it’s gone slow

@bt_uk I just think that with reduced service during the current crisis, it would have been worth pausing major upgrades until you are fully staffed to back it up properly. Essentially, you have taken something that worked perfectly and broken it whilst telling me how good it will be.

@dan1elfn @FI3RCEPlays @bt_uk Mine on a BT hub network is 21 Mb per second according to the Speedtest app.

@bt_uk Plusnet Comedian Cowboys. Breaking news, A shortage of Cowboy hats has developed in Sheffield as the twin providers has been panic buying due 2 virus. 2wks No service=No compensation=No reply from Bandit CEO's=No customer service. Waiting 38 months, they wont pay up. Avoid

@bt_uk morning guys my question is I’m a bt sport customer , I have been issued with a Sky sport “ Pass” by my club - Wolves - to watch the match for free today - can I access this via now tv on the Bt app?

Worst customer service ever from @bt_uk nearly 1 month without internet and absolutely no idea what’s going on. Do NOT use BT as your internet provider.

@bt_uk I’m going crazy with my @bt_uk internet. Something’s corrupting my hardware; my most reliable iPhone 7+ rings but I can’t accept calls. It’s driving me crazy! Download speed is terrible; downloading The Times taking forever @thetimes. BT sends engineers to no avail; help!

@MartinSLewis Daughter (a Police officer) is homeless because Plusnet didn't order telegraph pole needed to install service in new house - despite me providing Openreach ref no when ordered. No mobile reception at her house. She has to be contactable. 3 mths to install. @bt_uk

@bt_uk - I need to speak to someone about cancelling my TV package as the service is rubbish and a total waste of money

@bt_uk absolutely the worst service I’ve ever experienced.