BT (British Telecom) Outage in Deal, Kent, England

@bt_uk 5GG ha! Yet again U let us down. 3 yrs ago took 3mnths 2 set up & connect..now wr moving round corner U message 2 say no engineer avail for month later than agreed. Why would anyone stick with BT when Sky can offer better

@bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

@BTCare please stop charging me and handle my complaint VOL013-364174698584

So it's ok @btsport for Blackpool to protest about there owners , but not @SpursOfficial supporters to protest about kick off times at stupid times #COYS

@BTCare I have been trying two days to sort broadband speed my speed is about 10 instead of minimum 20 customer service absolutely useless been told twice today would be called back but nothing waited in since 1200 and no calls

@charlesarthur @BTCare I know the feeling. I physically had to walk the engineer down to the building site and show him the large hole, two severed cables and two guilty-looking labourers.

@btsport As your service is getting worse, with losing the #UFC - will be adjusting your costs to reflect a lesser service? #BTSport

@bt_uk hi, I set up broadband, landline and mobile. first 2 are fine. Iv got the sim card for the mobile but am waiting for the free phone, was sent 2 weeks ago. can you help here if I DM as I can't get the pac code to swap over till I get the phone

@bt_uk #goingviral with extremely bad customer service. Frustration is the word that well describes being a customer at @bt_uk

@Seanc206 @bt_uk @Sean206 you can have ours. It has screwed up our home network and about to pull it all out after no answer at 'customer services' for days.

@bt_uk ignoring us will not fix our broadband issue. #dreadfulservice @bt_uk contacting us and fixing our broadband connection is the correct answer that of course we do not have #ignoringtheissue

@virginmedia btsport 2 no signal missing the match here get it sorted

@bt_uk 2 days of trying to get through to Bt. Need to make a serious complaint. Since installing smart hub I can't print or connect to remote desktop. So I can't work. I want out of this contract. I don't care how fast my network is, it's now useless.

@bt_uk = #disappointedcustomers seriously not only our issue is not fixed, when we call we stay on the line for hours until the battery of our landline phone dies #apalingcustomerservice

@bt_uk Once again we are being ignored and the issues still happen. @bt_uk doesn’t take care of their customers. We have contacted them a billion times and nothing is done or fixed #worstservice

@bt_uk In this modern world where everything we do is mobile, why would I tie myself to my home. Nearly everywhere on the high street, pubs, library etc have free wifi. Pay as you go doesn't require notice periods or contracts. Why tie yourself down! And rural communities still lack BB.

@foodyphil @btsport @bt_uk I’m having the same problem using Apple TV, the app keep crashing and coming up with errors