BT (British Telecom) Outage Report in Dover, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Dover, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Folkestone, Dover, Canterbury and Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Internet | |
| Dover |
TV | |
| Canterbury |
||
| Canterbury |
Total Blackout | |
| Folkestone |
Internet | |
| Deal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Dover, England
Latest outage, problems and issue reports in Dover and nearby locations:
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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Michael Smith
(@revdmesmith) reported
from
Kingsdown, England
@bt_uk although currently with no signal@it’s very frustrating as I’d like to watch the Grand Prix.
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Michael Smith
(@revdmesmith) reported
from
Kingsdown, England
@bt_uk although currently with no signal@it’s very frustrating as I’d like to watch the Grand Orix.
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Craig Maxwell
(@M4XW3LL) reported
from
Alkham, England
@btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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James Gregory
(@james_gregory88) reported
from
Folkestone, England
@kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!
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don
(@mcewan_don) reported
from
Dover, England
@RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators
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Tim Shufflebotham
(@spart1cus) reported
from
Canterbury, England
What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk Yes had some online chat help and there is an external fault.
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JannerJo
(@JoTreharne) reported
from
Canterbury, England
@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas bell
(@sickboynick) reported
@bt_uk Done that and it says no issue. But no broadband or phone service.
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G
(@alexsuprtramp) reported
@samj0606 @btsport @sky I looked on the bt forum and they’ve been aware since May or earlier and they said themselves they’ve no idea what the problem is or how to fix it but know it is a problem
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Ambrose Henderson
(@AmbroseHenders5) reported
@Lee_Holt_1989 @bt_uk @btsport Had same issue but got no help from them thanks to a friend of mine who referred me to #smart_tools08 on instagram he got it fixed for me I suggest you message him I’m sure he’ll help you fix it
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Human
(@ShiftedisOP) reported
@bt_uk No. We called you on Sunday "Were working on it as hard as we can." FIVE DAYS LATER "We have no updates." Like, what the actual ****!?
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Sean
(@CptSean24) reported
@bt_uk are the worst Internet provider in the world. Past few days our speeds have been going mega slow, but today they are at the all time low. Barely above 1Mbps and upload is below 1Mbps. Its almost impossible to do anything. If Virgin would actually turn up we'd have (1/2)
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Clive
(@Clive99662336) reported
@bt_uk Engineer failed to turn up yesterday and connect my FTP. My current IP has ceased today and I’m without internet. This is a ridiculous service from BT
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Gemma 🙈🦄
(@GemmaWilson1995) reported
@bt_uk Yes she spoke yesterday on chat to cancel and spoke to one of your colleagues. He wasn't very helpful at all.
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Kev
(@Random_Oddness) reported
@bt_uk Seems like it's easy to find a way to complain but for a change, any way to leave feedback on a customer service rep who went above and beyond to help with an issue?
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David Neal
(@ozric42) reported
@JamesStant @bt_uk I used Plusnet since they took over Metronet in 2005 and although under the BT brand once again they operated as a separate company, I never had any issues with them. Customer Service on the few times I needed it was excellent. I only left because I ca only have fibre from Virgin
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sAzBrO
(@NoraPops) reported
@bt_uk BT. I am now without broadband for 6 days. The mini hub sent is no longer working. I have waited in 2 days in a row for an engineer to visit - no visit, no phone call, no apology. Your helpline has a call wait of 30 minutes. I am beyond furious at the poor service this week.