BT (British Telecom)

BT (British Telecom) Outage Report in Dover, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dover, Kent, England 11/19/2025 04:15

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dover, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Canterbury and Dover.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Internet
United KingdomDover Internet
United KingdomCanterbury Wi-fi
United KingdomCanterbury Phone
United KingdomDover Total Blackout
United KingdomFolkestone E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dover, England

Latest outage, problems and issue reports in Dover and nearby locations:

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dawn_Burford Dawn Burford (@Dawn_Burford) reported

    @bt_uk you were so helpful earlier this week but to no avail . No service AGAIN. As I only have part time service I think I should only pay part time rental!!!!!

  • leelloyd1289 lee lloyd (@leelloyd1289) reported

    @LazerSpart @GAMEdigital The best place to sell this is BT by far. Already had 2 major sell outs and every other retailers ruined it for everyone. Bt introduced a code per customer solved all the problems. The que was genuine customers of bt @bt_uk

  • Deeeej1 Deeeej (@Deeeej1) reported

    @bt_uk Thanks for following up. Yes all sorted when I got through. Just frustrating to have to wait for 45 mins and it be the only way to cancel a subscription (but you can upgrade / take a new sub online easy enough)

  • BeccaFCampbell Rebecca (@BeccaFCampbell) reported

    @btsport fix the sound on bt sport 3!!

  • darrentacker darren bonwick (@darrentacker) reported

    @bt_uk Hi it’s not my account it’s my girlfriends I made her change from sky to bt and you’ve all made me look so bad she works from home some days and now has no internet fir 7 days this is truly disgusting service I am looking at contacting someone in legal services

  • NeilPrior Neil Prior (@NeilPrior) reported

    Even my complaint has been closed without notifying me of the resolution @bt_uk

  • NeilPrior Neil Prior (@NeilPrior) reported

    Moving house with us is easy say @bt_uk give us at least 2 weeks notice they say. I gave you 6 weeks and I have nothing. I complained, and that was closed without a resolution!

  • darrentacker darren bonwick (@darrentacker) reported

    @bt_uk Ok so now day 7 of no internet no phone calls back as promised again no reply to emails / really bt must now have the worst customer service out there

  • FcSthelensU11R Fc St Helens U12 Rangers (@FcSthelensU11R) reported

    @bt_uk I've spent over 2 hours on the phone, dealing with people on online chats. I want someone to contact me now, so I can get these issues resolved.

  • CraggsViv Viv Craggs (@CraggsViv) reported

    @bt_uk So I sent a message with the complaint information and my phone number asking @bt_uk to call between noon and 2pm. It’s no surprise that they failed to do so. Totally lacking in #CustomerService