BT (British Telecom)

BT (British Telecom) Outage Report in Dover, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dover, Kent, England 01/22/2025 17:05

January 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Dover, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Folkestone and Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomFolkestone Internet
United KingdomFolkestone Phone
United KingdomCanterbury Internet
United KingdomCanterbury E-mail
United KingdomCanterbury Wi-fi
United KingdomCanterbury TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dover, England

Latest outage, problems and issue reports in Dover and nearby locations:

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk Yes had some online chat help and there is an external fault.

  • spart1cus Tim Shufflebotham (@spart1cus) reported from Canterbury, England

    What BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.

  • M4XW3LL Craig Maxwell (@M4XW3LL) reported from Alkham, England

    @btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂

  • JoTreharne JannerJo (@JoTreharne) reported from Canterbury, England

    @bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hannah78272528 hannah (@hannah78272528) reported

    @bt_uk @BTGroup I have been waiting nearly 6 weeks for my WiFi to be installed by BT. I am a teacher, trying to teach A-Level students from home using my Mobile Data hotspot thanks to this appalling service.

  • AnniePShoreham Ann Palmer (@AnniePShoreham) reported

    @bt_uk my 93 year old father’s phone line is down and apparently nobody can come out until Tuesday. He lives alone, 30 miles from family and we’re especially concerned that his alertline alarm isn’t working now. Is there anything you can do to prioritise this please?

  • GCClifford Gordon Clifford (@GCClifford) reported

    @bt_uk I even had a bit of a techy problem setting it up (which ended up my fault) I emailed BT support and got a one to one phone call from a BT engineer who sorted it out 👏🏻👏🏻

  • JulesKilham Jules Kilham (@JulesKilham) reported

    @JohnBrassey1 @bt_uk I hope they do. I hate to hear stories like that! You’re wonderful to have helped her sort the problem out. xx

  • ianmjones1981 Ian Jones (@ianmjones1981) reported

    @bt_uk 😡 Does any1 at BT no what they are doin. It dont seem like it. 6yrs I gav u lot to fix my internet upgrade it to 80mb to 100mb. Yet u kept promising bs. So i left u. To virgin who got me 220mbs but BT said my area couldn't hav above 60mbs. I would never of left otherwise.

  • ellie_meadx ellie (@ellie_meadx) reported

    @bt_uk shocking service. New WiFi cancelled without any communication, now having to wait ANOTHER two weeks for activation. A whole month without WiFi whilst having to work from home!

  • TonyCarty7 tony (@TonyCarty7) reported

    @bt_uk I've got stuff to do can you help??

  • kkfitmachines Kel (@kkfitmachines) reported

    @bt_uk no help when I call. Promised broadband connection today - nothing! Ever tried working from home & home schooling kids without the net?!? Come on BT. Why go direct when you get this? I booked this appointment weeks ago and your engineer doesn’t bother to turn up!

  • RhodriOwen Rhodri Owen (@RhodriOwen) reported

    Hi @bt_uk any issues with Broadband in NP16 Chepstow? Fibre has just crashed? Hub ok so maybe local issue?

  • martinjones1010 Martin Jones (@martinjones1010) reported

    @bt_uk My Goodness, good to see I’m not the only one suffering an appalling service! No broadband for a week, BT have booked an Open Reach engineer for next Monday but they are not sure if he be will the right engineer. No connection for a week, two businesses dependent on connection!