BT (British Telecom) outages and service status in Dover, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Dover, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Phone.
- E-mail (50%)
- Internet (25%)
- Phone (25%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Dover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dover, England
The most recent BT (British Telecom) outage reports came from the following cities: Folkestone, and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone
|
Phone | 14 days ago |
|
Canterbury
|
Internet | 19 days ago |
|
Canterbury
|
19 days ago | |
|
Folkestone
|
19 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Dover, England
Latest outage, problems and issue reports in Dover and nearby locations:
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Weller (@dweller82) reported from Dover, EnglandCan we get a relay of the handball incident???? @btsport #LIVNEW #LFC
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Fiona Hughes (@SohoPRGirl) reported from Folkestone, EnglandSuch terrible service from @bt_uk. Broadband in new home supposed to be switched on Weds 8th. Fault found. Fault promised to be fixed by Fri 17th. It wasn’t. Engineer due today between 1 and 6pm. S/he wasn’t. Utterly awful, disrespectful service that’s impacting my work. Not cool
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Emily Groves 🇪🇺 🌱 🌎 🎙 (@EpicEm) reported from Deal, England@bt_uk we are struggling with our internet this morning and can’t find any way of reporting it. 45mins going round in circles on your website. Pls help.
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Michael Smith (@revdmesmith) reported from Kingsdown, England@bt_uk although currently with no signal@it’s very frustrating as I’d like to watch the Grand Orix.
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JannerJo (@JoTreharne) reported from Canterbury, England@bt_uk @AlexCanterbury Trying to 'track the fault' but even that doesn't work 🤬🤬🤬I am working at home tethered to my mobile on 4G (don't get me started on useless 'Bt-FON') and have used all my data.
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Lou (@voreppeprincess) reported from Canterbury, England@bt_uk hi bt, having problems with your BT sport channel on sky q platform. Was meant to have someone from your tier 2 team contact me and it still hasn’t been sorted? Please can someone deal with this? I am vulnerable. Thank you
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Dominic moore (@DomJMoore) reported from Canterbury, England@bt_uk actually disgusted with You guys, re contracted on 27/6 with a free Alexa, it’s now 3/9 and still nothing has arrived have called multiple times and keep getting fobbed off, is this how you treat a customer of 20 years 😡😡😡, I want this sorted NOW!!!!!
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Michael Smith (@revdmesmith) reported from Kingsdown, England@bt_uk although currently with no signal@it’s very frustrating as I’d like to watch the Grand Prix.
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Will Newman (@WillWillnewman) reported from Stanford, England@btsport I wish I loved anything as much as you love providing awful customer service, glitchy websites and corrupted video streaming services during the biggest @ufc event of the year. Sort the Gane Vs Jones video out.
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Michael▪️ (@roystbag90) reported from Dover, England@btsport hi guys, got an issue with my subscription and I can’t access BT sport on my Xbox, need help ASAP please
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Craig Maxwell (@M4XW3LL) reported from Alkham, England@btsport & @SkyFootball @SkyUK @sky sort BT sport 1 out! All this dough we pay and we get this shit half hour before the match!! #BRITOT (although probably doing us spurs fans a favour) 😂
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JannerJo (@JoTreharne) reported from Canterbury, England@bt_uk help! Big match tonight and broadband not working... flashing pink light... helllllppppp
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Xantiriad (@Xantiriad) reported from Canterbury, England@btsport four crashes on 2 different PS4s today. I see from twitter I’m not the only one. Urgent fix needed please.
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don (@mcewan_don) reported from Dover, England@RangersSparess @btsport Never buy bt sport until him and andy Waller gets the boot . Pish commentators
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Emma Dixon RRR x (@pinkfairy79) reported from Dover, England@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Tim Shufflebotham (@spart1cus) reported from Canterbury, EnglandWhat BBC pay for #Liniker is nothing to what #BTsport pay him & you can see difference in class on BT as the studio is field with talent around him because they pay more than #BBC now if want compare #Winkleman pay fo celeb on down talent show then yes licence fee is questionable
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James Gregory (@james_gregory88) reported from Folkestone, England@kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!
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JannerJo (@JoTreharne) reported from Canterbury, England@bt_uk Yes had some online chat help and there is an external fault.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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thisissaffers (@ThisisSaffers) reported@bt_uk when should I expect a call back with regards to a complaint I have raised? I have been extremely unimpressed with your customer service.
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom
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Vicki (@vcotton21) reported@bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?
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Amanda Eastwood (@eastwap) reported@puddles46 @bt_uk So agree @bt_uk constantly closing complaints down without speak to customers. When they do speak to them, very uneducated in the situation. Just want to speak to a normal person 🤯
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M.C. (@MCarvill180) reported@bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..
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Richard Latto (@RichardLatto) reported@DomusCaligari @bt_uk Still broken - come on BT!
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Paul Williams (@DonPauleone1987) reported@bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.
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alunvaughan (@alunvaughan) reported@bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/
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Mert (@mertisbrilliant) reported@bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?