BT (British Telecom) outages and service status in Broadstairs, England

Problems in the last 24 hours in Broadstairs, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Broadstairs, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Broadstairs, England

Latest outage, problems and issue reports in Broadstairs and nearby locations:

• 
  Lorraine Williams (@_LorraineW) reported 51 seconds ago from Broadstairs and St. Peters, England

  Hi @HMRCgovuk someone is making threatening scam calls from this number 02039000688. Please pursue and shut them down @bt_uk

• 
  Gary Allen (@GaryAllen4470) reported 56 seconds ago from Margate, England

  @bt_uk thank you. After 2 hours on the phone,speaking to EIGHT different people,you have finally agreed to free me from POOR BROADBAND!! BT mobile has been perfect. BT broadband,worse than SKY!! Yeah,that bad. But thankfully,in a week, GOODBYE BT BROADBAND!!!

• 
  Bannerman62 ✈️✈️ (@Bannerman62) reported 5 minutes ago from Margate, England

  @btsport Why do BT pensioners get nothing in the way of perks? Just a couple of free match passes a season would cost nothing. We are still overlooked as ambassadors for the brand. Times are hard. Please help.

• 
  Donna James (@DonnaJa21212926) reported 6 minutes ago from Broadstairs and St. Peters, England

  @bt_uk 5GG ha! Yet again U let us down. 3 yrs ago took 3mnths 2 set up & connect..now wr moving round corner U message 2 say no engineer avail for month later than agreed. Why would anyone stick with BT when Sky can offer better

• 
  Emily Groves 🇪🇺 🌱 🌎 🎙 (@EpicEm) reported 12 minutes ago from Deal, England

  @bt_uk we are struggling with our internet this morning and can’t find any way of reporting it. 45mins going round in circles on your website. Pls help.

• 
  Bannerman62 ✈️✈️ (@Bannerman62) reported 20 minutes ago from Margate, England

  @bt_uk 24 years service with BT now a pensioner. Why can't I get any discount on BT Sport? Really think we get a raw deal with any perks.

• 
  suzanne29 (@woods_suzanne) reported 26 minutes ago from Margate, England

  @BTCare please stop charging me and handle my complaint VOL013-364174698584

• 
  Mark Galea (@imabudgieatlast) reported 42 minutes ago from Margate, England

  @SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE

• 
  St (@St_MargateUk) reported 46 minutes ago from Margate, England

  Not only has the broadband service been bad, your mobile service is rubbish and you mislead customers when taking out contracts. @Ofcom @bt_uk @Capt_Hastings

• 
  St (@St_MargateUk) reported 49 minutes ago from Margate, England

  @bt_uk you keep on promising to call and don’t! I keep on dming you to remind you and still you don’t call to sort out this fiasco. Bb Service dropsout constantly, mobile on h+, customer service is nonexistent and you are charging more than quoted when contract taken out. @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Reardon (@DanReardon76) reported 7 minutes ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

• 
  Graeme Davis (@GraemeDavis) reported 8 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 13 minutes ago

  @bt_uk I've never set foot in Cyprus, I just used a free service on the internet that gives you free access to texts for random numbers all over the world. And it worked.

• 
  Andrew Potts (@ah_potts) reported 13 minutes ago

  @bt_uk @cakey12 Broadband gone down, try logging into the app, do the 2 step verification, then select manage my account and it tries to load then goes back to the login screen. (s there a general issue?

• 
  Paul stagg (@Staggly) reported 13 minutes ago

  @bt_uk @NRManc they’ve messed up everyone’s account - it be worried they are taking money from old customers so check your bank - they aren’t acknowledging the issue

• 
  Garv Mittal (@garv25mittal) reported 17 minutes ago

  @bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately

• 
  Dean Hazell (@Deano01973) reported 17 minutes ago

  @bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.

• 
  Caroline (@snowlingc) reported 21 minutes ago

  @bt_uk Your missing the point, your engineer installed full fibre today but it is still not working after 7 hours of flashing pink

• 
  natasha (@Miss_Tasha_26) reported 22 minutes ago

  @bt_uk I need help and you are telling me to use my app which the issue I’m having as the login isn’t working. I do not have time to call so unless I get help on here I will be cancelling my direct debit with you

• 
  Tracy Kydd (@injuredcyclist_) reported 23 minutes ago

  @bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that