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BT (British Telecom)

BT (British Telecom) outages and service status in St Austell, England

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around St Austell, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Austell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near St Austell, England

The most recent BT (British Telecom) outage reports came from the following cities: Bodmin.

Community Discussion

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BT (British Telecom) Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • mrbluelights
    john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!

  • mrbluelights
    john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!

  • claireandethel
    Claire Stevens (@claireandethel) reported from The Coombes, England

    @bt_uk OK now frurious! Customer service promise to sort out - put on HOLD forever then put through to wrong team who put me back through to Openreach who say you need to contact BT!!!

  • SalBourton
    Sally Bourton (@SalBourton) reported from St. Mewan, England

    @GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • DomKent
    Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • KernowDeej
    DJ (@KernowDeej) reported from Bugle, England

    @thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club

  • ShaneMeehan_83
    Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • dave_dental
    Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • Knight_0189
    Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • Omodon
    Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • blackler1998
    xavier blackler (@blackler1998) reported from St Austell, England

    Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • Polgooth_inn
    Polgooth Inn (@Polgooth_inn) reported from St Mewan, England

    @btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • Knight_0189
    Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • sambrown96
    Sam (@sambrown96) reported from Saint Blazey, England

    @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrownEyedGirlGB
    Trina S 💙 (@BrownEyedGirlGB) reported

    @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    i’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk are you not contractually supposed to prove a bill? if you won’t let me log in to my account or let me reset passwords etc to get access and still can’t fix this issue after a week surely that’s breach? i will cancel my direct debit until i can access my bills

  • garv25mittal
    Garv Mittal (@garv25mittal) reported

    @bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately

  • HounslowParking
    Asif Rana (@HounslowParking) reported

    @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

  • M300bt3
    Mo B (@M300bt3) reported

    @palmersears @bt_uk I have the same issue, on going for several weeks. When will this be resolved. Can't see bills or any products, requested a paper bill over a week ago and still haven't received that either. @bt_uk

  • MissSatanism
    DemonicSuccubus (@MissSatanism) reported

    Nah @bt_uk you’re having a laugh. They finally turn up nearly 3 hours LATE! Why is it so difficult for you to have HUMANS answer a phone? Stop automating your **** with AI voices and options. It’s a piss take.

  • stockport871
    Stockport871 (@stockport871) reported

    @bt_uk Been over 7 days since team manager Dan promised me a same day call back due to multiple huge errors on your part, any idea what’s happening?

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

  • VicJohnson04
    Vicky Johnson (@VicJohnson04) reported

    @skytv £39.95 to send me a new box and I have to install it myself! when I’m already with you! Daylight bloody robbery @bt_uk I think you’ve got yourself a new customer!!!!