BT (British Telecom) Outage Report in St Austell, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Austell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near St Austell, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: St Austell.
| City | Problem Type | Report Time |
|---|---|---|
 St Austell |
Internet | |
| St Austell |
Wi-fi | |
| St Austell |
Wi-fi | |
| St Austell |
Internet | |
| Bodmin |
Total Blackout | |
| St Austell |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Austell, England
Latest outage, problems and issue reports in St Austell and nearby locations:
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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john hutchens
(@mrbluelights) reported
from
Bodmin, England
@bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!
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Claire Stevens
(@claireandethel) reported
from
The Coombes, England
@bt_uk OK now frurious! Customer service promise to sort out - put on HOLD forever then put through to wrong team who put me back through to Openreach who say you need to contact BT!!!
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Polgooth Inn
(@Polgooth_inn) reported
from
St Mewan, England
@btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix
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Sam
(@sambrown96) reported
from
Saint Blazey, England
@bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk can I have some help with an issue please
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DJ
(@KernowDeej) reported
from
Bugle, England
@thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club
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Sally Bourton
(@SalBourton) reported
from
St. Mewan, England
@GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk I have sent you a message in dms to help with a WiFi issue
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xavier blackler
(@blackler1998) reported
from
St Austell, England
Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport
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john hutchens
(@mrbluelights) reported
from
Bodmin, England
@bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Shane
(@ShaneMeehan_83) reported
from
St Austell, England
Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charl Edwards
(@charledwards4) reported
@bt_uk Is that why none of you have been able to answer calls? Without Wi-Fi for 6 days with family in the Ukraine. DISGUSTING service.
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Rup (Fast as Funk)
(@RupGeneva) reported
@Chris66092274 @bt_uk Bloody hell fire. Does it include their own dedicated satellite constellation in low earth orbit in case the line goes down ?
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Charl Edwards
(@charledwards4) reported
@bt_uk cut our broadband off because of an order that THEY messed up. We have been without broadband in our house for 6 days with 2 people working from home losing income - not to mention the family in Ukraine we cannot reach. 46 calls and still no sign of a solution.
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Moira McInnes
(@mcinnemo) reported
@bt_uk Can’t watch anything as we have had no broadband since 18.2.22 and the only communication in this time was a letter about price increases. Can you help? Got a 15 yo trying to study for his GCSEs. You sent a data hub but we have no coverage on that network.
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affordable kitchen solutions
(@tds_decorating) reported
@Chris66092274 @HarrisonDec5 @bt_uk That's awful Chris. Are the still in the cooling off period?
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Childish Jambino
(@PainterJimb0) reported
@bt_uk @Chris66092274 My parents were sold the same thing during lockdown over a year ago. They didn’t want to ‘be a trouble’ so I couldn’t get involved. It’s disgraceful. They have been with BT for 50 years!!! How can I sort this out ?
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Childish Jambino
(@PainterJimb0) reported
@Chris66092274 @bt_uk THIS happened to my folks too. Shame on you BT!!! Taking advantage of the very customers who have stayed with them for nearly 50 years! What a way to treat them. Hope managed to unravel this. My folks wouldn’t let me get involved.
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Esther Rutter
(@esthercate) reported
@bt_uk we have been without broadband now since 18th Feb. With two parents who work from home and two children on half term it’s been really hard. @bt_uk haven’t been able to give us a time to fix. Please help!
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affordable kitchen solutions
(@tds_decorating) reported
@Chris66092274 If @bt_uk don't listen to reason. Best thing they can do is switch to sky or something and just cancel the DD very much doubt they ate worried about there credit at there age