BT (British Telecom) outages and service status in St Austell, England

Problems in the last 24 hours in St Austell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Austell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Austell, England

The most recent BT (British Telecom) outage reports came from the following cities: Bodmin.

City	Problem Type	Report Time
Bodmin	Internet	21 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

• 
  Allen Horrod (@AllenXL) reported 23 seconds ago from Probus, England

  @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

• 
  xavier blackler (@blackler1998) reported 38 seconds ago from St Austell, England

  Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport

• 
  john hutchens (@mrbluelights) reported 10 minutes ago from Bodmin, England

  @bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!

• 
  Allen Horrod (@AllenXL) reported 25 minutes ago from Probus, England

  @bt_uk no customer service as usual !

• 
  Claire Stevens (@claireandethel) reported 28 minutes ago from The Coombes, England

  @bt_uk OK now frurious! Customer service promise to sort out - put on HOLD forever then put through to wrong team who put me back through to Openreach who say you need to contact BT!!!

• 
  Allen Horrod (@AllenXL) reported 35 minutes ago from Probus, England

  @bt_uk when the customer emails, just ignore them !

• 
  Shane (@ShaneMeehan_83) reported 36 minutes ago from St Austell, England

  Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

• 
  Uggs (@dave_dental) reported 36 minutes ago from Saint Erme, England

  @bt_uk so much for superfast I’m down to dial up speeds!

• 
  DJ (@KernowDeej) reported 40 minutes ago from Bugle, England

  @thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club

• 
  Polgooth Inn (@Polgooth_inn) reported 44 minutes ago from St Mewan, England

  @btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix

• 
  Alex Knight (@Knight_0189) reported 48 minutes ago from St Austell, England

  @bt_uk can I have some help with an issue please

• 
  Sam (@sambrown96) reported 53 minutes ago from Saint Blazey, England

  @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

• 
  Allen Horrod (@AllenXL) reported 53 minutes ago from Probus, England

  @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

• 
  Allen Horrod (@AllenXL) reported 54 minutes ago from Probus, England

  @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

• 
  Dermot O Callaghan (@Omodon) reported 55 minutes ago from Quintrell Downs, England

  @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

• 
  Alex Knight (@Knight_0189) reported 55 minutes ago from St Austell, England

  @bt_uk I have sent you a message in dms to help with a WiFi issue

• 
  Sally Bourton (@SalBourton) reported 57 minutes ago from St. Mewan, England

  @GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.

• 
  john hutchens (@mrbluelights) reported 58 minutes ago from Bodmin, England

  @bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!

• 
  Dominic Kent 💻📱 📝 (@DomKent) reported 59 minutes ago from Saint Columb Major, England

  @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Bowler (@simonjbowler) reported 13 minutes ago

  @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

• 
  Archi (@ArchiToolkit) reported 15 minutes ago

  @bt_uk This issue is not specific to my account. It's a bug on your website.

• 
  Eaters (@eaters2009) reported 18 minutes ago

  @bt_uk what is your problem. You are a communications company. But I can’t call you in the phone because your “system is busy”!!!

• 
  Jenny (@Sherbie001) reported 18 minutes ago

  @bt_uk our cordless handset is showing a message ,check landline, we have completed every check online and no problem with landline. We have phoned you and messaged you and just go around in circles with no one to speak to. We just want you to come out. Please help!

• 
  Dean Hazell (@Deano01973) reported 22 minutes ago

  @bt_uk my phone line been down a weekend due to BT and poor customer service.

• 
  Lesley Rubenstein-Pessok (@QuoSpera) reported 23 minutes ago

  @Somerset01 @BTGroup @bt_uk These structures should have something on them to determine ownership and wouldn’t it be great if there was some form of contact info to report vandalism or any damage easily, say, a QR code.

• 
  Andy Mich (@MrAndyMich) reported 24 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  John O'Connor (@thereal_JOC) reported 25 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  fuey (@hongkongfu3y) reported 27 minutes ago

  @bt_uk hello BT. I was a BT customer for years but was shifted onto EE. I have a broadband package with them and 2 sim only deals (originated as BT sims) If I change back to BT would I still get the mobile discount with EE being the same as BT or would that change??

• 
  Asif Rana (@HounslowParking) reported 28 minutes ago

  @bt_uk Please can you tell me why your service is so useless? You've forced us to switch over from copper to fibre, but then you haven't made the actual switch and just thought its easier to charge us for both services. Your staff are utterly clueless and inept. #btareuseless