BT (British Telecom) Outage Report in St Austell, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Austell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Austell, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Bodmin.
| City | Problem Type | Report Time |
|---|---|---|
 Bodmin |
||
| St Austell |
Internet | |
| St Austell |
Wi-fi | |
| St Austell |
Wi-fi | |
| St Austell |
Internet | |
| Bodmin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Austell, England
Latest outage, problems and issue reports in St Austell and nearby locations:
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DJ
(@KernowDeej) reported
from
Bugle, England
@thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club
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Claire Stevens
(@claireandethel) reported
from
The Coombes, England
@bt_uk OK now frurious! Customer service promise to sort out - put on HOLD forever then put through to wrong team who put me back through to Openreach who say you need to contact BT!!!
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Shane
(@ShaneMeehan_83) reported
from
St Austell, England
Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk can I have some help with an issue please
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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xavier blackler
(@blackler1998) reported
from
St Austell, England
Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport
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john hutchens
(@mrbluelights) reported
from
Bodmin, England
@bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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john hutchens
(@mrbluelights) reported
from
Bodmin, England
@bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!
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Polgooth Inn
(@Polgooth_inn) reported
from
St Mewan, England
@btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Sam
(@sambrown96) reported
from
Saint Blazey, England
@bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.
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Sally Bourton
(@SalBourton) reported
from
St. Mewan, England
@GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk I have sent you a message in dms to help with a WiFi issue
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anne De'Ath
(@AnneDeAth) reported
What's up with @bt_uk ? Service in our area has been unstable for over a week. Unreliable. If I needed it for work I'd be most unhappy (and it's annoying even though I don't).
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Ian Robson
(@GFX2001) reported
@bt_uk A Comment on the Mini Hub User Guide. This only references the Hub as a Wi-Fi device used by a Laptop with Wi-Fi Support. Wired Network users can't use this in that Mode. But you can connect the Hub via the USB Cable so it appears as a Network Card with Internet Access.
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jimmy
(@jimmysunny85) reported
@bt_uk your workers who had dug up my street left tiny little cones across my driveway,which has resulted it damage to my back car door the sill area and my alloy wheel,it always snapped my exhaust off!
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Alex Tunnicliffe
(@iowrunningmum) reported
@bt_uk No that’s our problem.. zero and it’s a real inconvenience. @UKAirband seem to think they can do it so why not @bt_uk … rubbish for the 21st century and to bodge repair the line is just shoddy
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B
(@BDPRRL) reported
@bt_uk can I please get some help with booking in an engineer as today I missed the engineer as nobody said he was coming and I am at work today, but I also work to do from home also which I have not been able to do 😵💫😵💫
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☆~becca ~★🌹
(@rainbowz85) reported
@bt_uk really disappointed with the way I have just been spoken to when I rang up to cancel my broadband, I dont expect to be interrogated. I think your staff need to learn some customer service!!!
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One Man And His Doom
(@one_doom) reported
@bt_uk Don't worry your call team were so argumentative I think I'll just leave. 1 day guys and your call centres and Web chats were so poor I'm already done. Good job 👍
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Daniel Gilbert
(@DanielG44912793) reported
@bt_uk hi BT can you please help - ongoing FTTP problems, openreach seem to think i need fibre fitted, its already all fitted. your team can't seem to tell them this - just need it activated. i can give ONT number and address. been given an install a month away...
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☆~becca ~★🌹
(@rainbowz85) reported
@bt_uk I did yes, the guy was just extremely rude, I suffer with anxiety and bpd, so phones are difficult as it is.
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Kam 💀🦇 aka Nosferatu
(@kam_stephens) reported
I’d like to understand why @OpenreachHelp @WeAreOpenreach haven’t been able to install my internet via @bt_uk for three months. Every week I get brushed off with “we will update you more next week” The service is a joke. You won’t speak to customers directly either.