BT (British Telecom)

BT (British Telecom) Outage Report in St Austell, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Austell, Cornwall, England 11/29/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Austell, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: St Austell.

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City Problem Type Report Time
United KingdomSt Austell Internet
United KingdomSt Austell Wi-fi
United KingdomSt Austell Wi-fi
United KingdomSt Austell Internet
United KingdomBodmin Total Blackout
United KingdomSt Austell Internet

Community Discussion

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BT (British Telecom) Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • claireandethel Claire Stevens (@claireandethel) reported from The Coombes, England

    @bt_uk OK now frurious! Customer service promise to sort out - put on HOLD forever then put through to wrong team who put me back through to Openreach who say you need to contact BT!!!

  • mrbluelights john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • SalBourton Sally Bourton (@SalBourton) reported from St. Mewan, England

    @GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.

  • KernowDeej DJ (@KernowDeej) reported from Bugle, England

    @thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

  • sambrown96 Sam (@sambrown96) reported from Saint Blazey, England

    @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • mrbluelights john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!

  • Polgooth_inn Polgooth Inn (@Polgooth_inn) reported from St Mewan, England

    @btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • blackler1998 xavier blackler (@blackler1998) reported from St Austell, England

    Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MRidzBh MRB (@MRidzBh) reported

    Another day another issue with my broadband with @bt_uk

  • butnothin Mark butler (@butnothin) reported

    @bt_uk hello, please can someone help me.. I have been 9n hold for over 30 minutes 🤦🏻

  • NicholasSuchy1 Nicholas Suchy (@NicholasSuchy1) reported

    @SkySports @SkySportsNews Why are you not showing tonight’s Bundesliga game? You bought the rights off BT and your coverage so far has been awful. What was the point, give it back to @btsport

  • silentlybroken silentlybroken (@silentlybroken) reported

    @bt_uk wondering if there are broadband issues in London? Mine went off about 6pm, no troubleshooting brought it back and cables are all fine.

  • twitta_charlie Charlotte (@twitta_charlie) reported

    @bt_uk Waited over half an hour on the phone. You can’t cancel my contract today, has to be tomorrow. So tomorrow I am expected to yet again probably hold for an age. Great customer service @bt_uk

  • InGameCamping The Resident (@InGameCamping) reported

    @bt_uk Been trying since 9am to get someone to answer the phone. Disgusting service so my next step will be to cancel everything and go elsewhere and just so you know, I have all the evidence of the nightmare you've put me through for the last 3 months so i won't be paying exit fees.

  • twitta_charlie Charlotte (@twitta_charlie) reported

    @bt_uk They knew what they were coming here for and everyone knows what time it gets dark. If they weren’t going to turn up in time to do the job before it got dark then that’s poor planning. I am not rearranging the appointment, I have cancelled my contract as it’s not been activated.

  • lummy316 lummy316 (@lummy316) reported

    @bt_uk Is there a major outage at the moment, because I don’t seem to be the only one in the area with issues?

  • debbiecohen21 debbie cohen (@debbiecohen21) reported

    @bt_uk NEARLY 7 hours of calls today with BT!!!!!!!!!! Passed around to every department with bad connections and then back to the start on hold! After BT have incorrectly cancelled my account 7 HOURS!!!!!b

  • bazmatti Richard (@bazmatti) reported

    @bt_uk internet down for whole neighborhood since Thursday 9am, not getting anywhere with support. Can you help?