BT (British Telecom) Outage Report in St Austell, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Austell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Austell, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Bodmin.
| City | Problem Type | Report Time |
|---|---|---|
 Bodmin |
||
| St Austell |
Internet | |
| St Austell |
Wi-fi | |
| St Austell |
Wi-fi | |
| St Austell |
Internet | |
| Bodmin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Austell, England
Latest outage, problems and issue reports in St Austell and nearby locations:
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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john hutchens
(@mrbluelights) reported
from
Bodmin, England
@bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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john hutchens
(@mrbluelights) reported
from
Bodmin, England
@bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk I have sent you a message in dms to help with a WiFi issue
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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DJ
(@KernowDeej) reported
from
Bugle, England
@thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk can I have some help with an issue please
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Sally Bourton
(@SalBourton) reported
from
St. Mewan, England
@GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Sam
(@sambrown96) reported
from
Saint Blazey, England
@bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.
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Claire Stevens
(@claireandethel) reported
from
The Coombes, England
@bt_uk OK now frurious! Customer service promise to sort out - put on HOLD forever then put through to wrong team who put me back through to Openreach who say you need to contact BT!!!
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Polgooth Inn
(@Polgooth_inn) reported
from
St Mewan, England
@btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix
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xavier blackler
(@blackler1998) reported
from
St Austell, England
Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Shane
(@ShaneMeehan_83) reported
from
St Austell, England
Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Debenham
(@Debbo74) reported
@bt_uk Upgraded about a month or two ago, issue with channels noticed last two days
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Jim Brodie
(@Jim_Brodie) reported
@btsport Can you sort your streams out! Every race this season the audio has been behind the video, but this week it’s ridiculous. It’s about 1 minute out. Terrible quality of service.
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Trudie
(@g13rty) reported
@bt_uk It’s not as I can play the app in my phone it’s via BT player it’s not working so via a BT device
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Mark jarman
(@Jarmanmark79) reported
Aaaaaand another day with no ******* internet. Waste of money those discs u advised us to buy. @btcare you really need to change your name to @btdontcare. Maybe help your customers rather than just rob them. #shitcompany #btdontcare #betterinternetinthe90s
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Red Phoenix Rising
(@ThisRedPhoenix) reported
@bt_uk @kur5ed Resolution time is 5pm in our area. I have a feeling it wont be resolved even by then. Cant even a find a clear answer on how much of the country is affected by this.
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Edd Sirr
(@eddsirr) reported
New look to the red button service on @btsport - very similar to the Sky Sports service
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Alice fisher
(@AliceAlice4u121) reported
@bt_uk My very elderly grandparents have not had a working phone line for over 2 weeks. Keep being told its being looked into. Not only are they paying for a service they are not getting but more importantly should there be an emergency they wouldn't be able to contact anyone.
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Neil D
(@NDDuffy) reported
@bt_uk Thanks David, but i don't think it is my ps4 works fine with BT Sport has I've had to use that for the time being. My ps5 works fine with sky and netflix. It would appear it is a BT Sports issue/ app issue. As i said it appears a number of othef ps5 users are experiencing this
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neil ****
(@stuferthecat) reported
What idiot picks the games to show on BT Sport, Chelsea v Norwich! Ridiculous #btsport
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Red Phoenix Rising
(@ThisRedPhoenix) reported
@bt_uk why is your service checker so poor. How am I supposed to put a landline number in when i only have an internet package and no landline. And its not on the bill either.