BT (British Telecom)

BT (British Telecom) Outage Report in St Austell, Cornwall, England

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The latest reports from users having issues in St Austell come from postal codes PL25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Austell, Cornwall, England 10/16/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Austell, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: St Austell.

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City Problem Type Report Time
United KingdomSt Austell Wi-fi
United KingdomSt Austell Wi-fi
United KingdomSt Austell Internet
United KingdomBodmin Total Blackout
United KingdomSt Austell Internet
United KingdomSt Austell Phone

Community Discussion

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BT (British Telecom) Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • Polgooth_inn Polgooth Inn (@Polgooth_inn) reported from St Mewan, England

    @btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • blackler1998 xavier blackler (@blackler1998) reported from St Austell, England

    Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • sambrown96 Sam (@sambrown96) reported from Saint Blazey, England

    @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

  • mrbluelights john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!

  • mrbluelights john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!

  • SalBourton Sally Bourton (@SalBourton) reported from St. Mewan, England

    @GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • KernowDeej DJ (@KernowDeej) reported from Bugle, England

    @thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club

  • claireandethel Claire Stevens (@claireandethel) reported from The Coombes, England

    @bt_uk OK now frurious! Customer service promise to sort out - put on HOLD forever then put through to wrong team who put me back through to Openreach who say you need to contact BT!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markwilsonit Mark Wilson 👨🏻‍💻 (@markwilsonit) reported from Olney, England

    Received today from @VodafoneUK: "Your monthly cost will go up by 4.5%. This reflects the UK Consumer Price Index (CPI) at 0.6% (as published in January 2021), plus an additional 3.9% to cover the increasing costs of operating our network.". @BT_UK have similar in their terms...

  • LiamBhatti Liam Bhatti (@LiamBhatti) reported

    @bt_uk Really poor customer service bt and not having a automated call back service for a big firm like bt is mind boggling

  • bigmoffs Stuart Moffatt (@bigmoffs) reported

    This is getting old now @bt_uk 4th time my broadband has gone down this week. TWO complaints raised on your website & once again we have the orange ring of death on the modem. I am growing increasingly tired of this issue being a continuous defect on a service I pay £480py for!!

  • alexdmullen Alex Mullen (@alexdmullen) reported

    @bt_uk Yep. Weird how I was never asked what day I'd actually want it setup and delivered. If I changed the activation date would the delivery date change automatically?

  • Centre13_larry Larry Alaka (@Centre13_larry) reported

    Stop wasting time with this poor excuse of a joker. Get the ol boy François Trinh-Duc on!! #HeinekenChampionsCup #UBBvR92 #BtSport

  • JudoSamuraiGBR Simon Wickham (@JudoSamuraiGBR) reported

    @bt_uk My wife has text to say you are coming to install fibre optic on the 21st March, Now the issue is we gave not enquired or requested Internet with you? A check on our credit report shows you searched! Why we do not want it, nor do we want to move fro @virginmedia

  • WillMK5 Will MK (@WillMK5) reported

    @sarahlizsalter @btsport Just pay for it on the WWE network, £9.99

  • Trouserdeagle Sleve McDichael (@Trouserdeagle) reported

    @bt_uk It's been fine thanks. The engineer couldn't find any fault but recommended I be sent a new hub which has yet to arrive. Would be better if I wasn't left £100 out of pocket thanks to a fault with your service but what can I do.

  • PaulHolder Paul Holder (@PaulHolder) reported

    I'm losing patience with @btsport refusing to play the channel I want to watch just as the match starts and only suggesting log out and back in again as a totally useless solution.

  • bekblayton Rebecca Stacey (@bekblayton) reported

    @bt_uk any broadband issues in CA6? The website says no, but it's on and off all morning and there was an engineer at the box this week?! 🤔