BT (British Telecom) Outage Report in St Austell, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in St Austell come from postal codes PL25.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Austell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near St Austell, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: St Austell.
| City | Problem Type | Report Time |
|---|---|---|
 St Austell |
Internet | |
| St Austell |
Internet | |
| Bodmin |
||
| St Austell |
Internet | |
| St Austell |
Wi-fi | |
| St Austell |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Austell, England
Latest outage, problems and issue reports in St Austell and nearby locations:
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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john hutchens
(@mrbluelights) reported
from
Bodmin, England
@bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Sam
(@sambrown96) reported
from
Saint Blazey, England
@bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Shane
(@ShaneMeehan_83) reported
from
St Austell, England
Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month
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john hutchens
(@mrbluelights) reported
from
Bodmin, England
@bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!
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Sally Bourton
(@SalBourton) reported
from
St. Mewan, England
@GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.
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DJ
(@KernowDeej) reported
from
Bugle, England
@thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Claire Stevens
(@claireandethel) reported
from
The Coombes, England
@bt_uk OK now frurious! Customer service promise to sort out - put on HOLD forever then put through to wrong team who put me back through to Openreach who say you need to contact BT!!!
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk I have sent you a message in dms to help with a WiFi issue
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xavier blackler
(@blackler1998) reported
from
St Austell, England
Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk can I have some help with an issue please
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Polgooth Inn
(@Polgooth_inn) reported
from
St Mewan, England
@btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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The Gables Berwick Luxury B+B
(@TheGablesDuddo) reported
@bt_uk Fault on my line now for 2 days have DM d 3 time now.... Can someone help please no phone or Internet....
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SpicyJackamo
(@SpicyJackamo) reported
If BT could sort there audio issues out, that would be great🙄 #TOTLIV #BTSport
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The Gables Berwick Luxury B+B
(@TheGablesDuddo) reported
@bt_uk hello BT customer with Internet or landline for 2 days is there anyway you can contact me PLEASE.
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Joanne
(@joannetravel) reported
Hello @bt_uk I have tried to DM you, but I am getting an auto reply, you clearly don't want to address my issues BUT the promised manager phone call never happened, the promised engineer today never arrived. Complaint to Ofcom on it's way.
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SoullaStylianou
(@SoullaStylianou) reported
@bt_uk Dear Janet it appears I’ve reached as far as I can go trying to help the estate get some support from BT. I am a halo customer and receive my mini hub today (48hrs rather than 24) others who are on BT but not halo have been told tough. I have made countless calls trying to 1/2
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secure-working
(@SecureWorking) reported
@bt_uk is your broadband down in ashford Kent?
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Neil Evo 🤪
(@naevo78) reported
@btsport some glitchy issue this evening with the Spurs Liverpool game ?
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Nigel Cheshire
(@colonelmustard) reported
@gellythebelly @bt_uk @ThreeUK Ugh. Worst customer service ever. Good luck!
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Daniel Craft
(@DanielCraft94) reported
@bt_uk I have and to be honest I have no confidence in the people I spoke with today in knowing the full extent on my issues, I had spoke with a Nathan part of the connections team and was due to call me but hasn’t so far, I need one single person to work on this
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Lyndsay
(@Lyndsay51951323) reported
@bt_uk Yet today I was informed that I have to yet again wait for ooen reach to fix the issue. And that the fact this is endangering the safety of two vulnerable people. One a shielder and on 12 year old. Is apparently irrelevant. I have had tomadd an extra sim to my mobile account.