BT (British Telecom) Outage Report in St Austell, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in St Austell come from postal codes PL25.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Austell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Austell, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: St Austell.
| City | Problem Type | Report Time |
|---|---|---|
 St Austell |
Internet | |
| St Austell |
Wi-fi | |
| St Austell |
Wi-fi | |
| St Austell |
Internet | |
| Bodmin |
Total Blackout | |
| St Austell |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Austell, England
Latest outage, problems and issue reports in St Austell and nearby locations:
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Claire Stevens
(@claireandethel) reported
from
The Coombes, England
@bt_uk OK now frurious! Customer service promise to sort out - put on HOLD forever then put through to wrong team who put me back through to Openreach who say you need to contact BT!!!
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk can I have some help with an issue please
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john hutchens
(@mrbluelights) reported
from
Bodmin, England
@bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!
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Sam
(@sambrown96) reported
from
Saint Blazey, England
@bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Sally Bourton
(@SalBourton) reported
from
St. Mewan, England
@GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk I have sent you a message in dms to help with a WiFi issue
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Shane
(@ShaneMeehan_83) reported
from
St Austell, England
Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month
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xavier blackler
(@blackler1998) reported
from
St Austell, England
Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport
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Polgooth Inn
(@Polgooth_inn) reported
from
St Mewan, England
@btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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DJ
(@KernowDeej) reported
from
Bugle, England
@thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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john hutchens
(@mrbluelights) reported
from
Bodmin, England
@bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shelt
(@sheltonjb) reported
On a chat to @BritishGas trying to actually set up an account. The guy is so slow. Been chatting for an hour now and hes asked about 3 questions. @bt_uk is great customer service. Thats who you wanna be like.
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♆ 𝕵𝖆𝖒𝖎𝖊 ♆
(@EvilSynths) reported
@bounder @bt_uk Your issue there was using the Samsung TV app. Not a BT fault.
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Daniel Clarke
(@DubStepDan88) reported
@bt_uk Happy 3 week anniversary, that's 3 weeks I have been waiting for you to install my Internet, 2 cancelled engineer appointments, 2 promised callbacks that never happened and one incredibly annoyed customer. If someone doesn't come today I'm going elsewhere. Useless.
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niamh🐞
(@rosyjinkx) reported
@bt_uk When trying to pair my disk to my main hub by the app when i unplug the Ethernet cable it never goes back to solid blue it flashes blue and some red
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Donna Rainey
(@donnarainey4) reported
@bt_uk I have already complained & I'm waiting on a call back. Very little hope of sorting it apparently as @WeAreOpenreach working in the area & their phones not working!!!
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Iain Mc Guinness
(@iainmac75) reported
from
Crossmaglen, Northern Ireland
@bt_uk what is the email address for complaints, I want to make a complaint about our account manager
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Sunderland Fan
(@FulwellEnderFTM) reported
@bt_uk Hi, my wifi is down. Wont connect me to the router saying the password is incorrect and it isnt. Ive checked the link and says everything in the area is fine.
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Chanin Lloyd
(@clloyd3003) reported
@bt_uk Hello, I have compensation due on my account for disruption to service. Are you able to tell me (via DM) what the final amount is?
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Pete's Tweets
(@pete_mccullagh) reported
@bt_uk Thanks for reply, service provider vodaphone and apologies they gave misinformation to us about openreach visit. So issue is more with them
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Rob K
(@RobK41777792) reported
@bt_uk internet cutting out again, are there problems in Sutton? This keeps happening, please let me know if it's going to continue so I can try my luck with a different provider. Literally impossible to do my job