BT (British Telecom)

BT (British Telecom) Outage Report in St Austell, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Austell, Cornwall, England 01/07/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Austell, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Bodmin.

Loading map, please wait...
City Problem Type Report Time
United KingdomBodmin E-mail
United KingdomSt Austell Internet
United KingdomSt Austell Wi-fi
United KingdomSt Austell Wi-fi
United KingdomSt Austell Internet
United KingdomBodmin Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • blackler1998 xavier blackler (@blackler1998) reported from St Austell, England

    Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • claireandethel Claire Stevens (@claireandethel) reported from The Coombes, England

    @bt_uk OK now frurious! Customer service promise to sort out - put on HOLD forever then put through to wrong team who put me back through to Openreach who say you need to contact BT!!!

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • mrbluelights john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!

  • sambrown96 Sam (@sambrown96) reported from Saint Blazey, England

    @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

  • Polgooth_inn Polgooth Inn (@Polgooth_inn) reported from St Mewan, England

    @btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • mrbluelights john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!

  • SalBourton Sally Bourton (@SalBourton) reported from St. Mewan, England

    @GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

  • KernowDeej DJ (@KernowDeej) reported from Bugle, England

    @thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • richardbudden Richard Budden (@richardbudden) reported

    So @BTCare hold music includes ‘I won’t give up on you’ - well I will soon if you don’t sort the issue of leaving a nearly 98yr old without any phone for over 4 months in her new @Jewish_Care care home #sortitout #badcustomercare

  • JoyLynne4 Joy (@JoyLynne4) reported

    @chris_gallarus @bt_uk @chris_gallarus ...I’m sorry you have been having such dire service from #BT #BritishTelecom. When I moved home it took them 8 weeks to sort, it was an absolute nightmare. I do hope they see this tweet and reach out to you to get this matter resolved.

  • CharlieTangoFM CT (@CharlieTangoFM) reported

    Suddenly my @btsport account with @EE has stopped working. Reset my password. Ring this number for help. Office closed. No French football for me tonight 😡

  • glassortwo andrea ashcroft (@glassortwo) reported

    @bt_uk No service as house empty since 1960’s. The Heads

  • Devilishdan Danielle edwards (@Devilishdan) reported

    @bt_uk still waiting for refund, still waiting for email about new contract, still waiting for £75 giftcard. Can't believe I fell for your crap

  • jaisullivan Jai Sullivan (@jaisullivan) reported

    @bt_uk Thanks John. A 4G minihub is not a sufficient replacement. I've gone from a working FTTC service & paying for a premium FTTP upgrade that is not working at all. Providing hybrid connect as a gesture would at least allow me to have something that resembles normal service.

  • GazzaMorgan1 Gareth Morgan (@GazzaMorgan1) reported

    @bt_uk Thanks Catherine, I will. There is no problem with my machine.The landline is a lot more aggravation than its worth, costs a fortune, seems to be a portal for these people. How many vulnerable people get scammed & its not great dealing with them 5 times a day. Could you do more?

  • jaisullivan Jai Sullivan (@jaisullivan) reported

    @bt_uk Hi John, unfortunately not. Openreach have just left, BT have confirmed it's a problem with the cable link in the exchange. Where does this leave me now, how do I get updated or a timescale for resolution?

  • jamiefrasmotic Frasmotic (@jamiefrasmotic) reported

    @bt_uk Hey, I ordered my broadband internet back in March and it's still not installed. Why do my orders keep getting cancelled and engineers fail to turn up and then lie about it? Is this company policy?

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported

    @bt_uk hey guys I activated my BT ID at the weekend but saying I need to do it again on the BT app any help?