BT (British Telecom) Outage Report in St Austell, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Austell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Austell, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: St Austell.
| City | Problem Type | Report Time |
|---|---|---|
 St Austell |
Internet | |
| St Austell |
Wi-fi | |
| St Austell |
Wi-fi | |
| St Austell |
Internet | |
| Bodmin |
Total Blackout | |
| St Austell |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Austell, England
Latest outage, problems and issue reports in St Austell and nearby locations:
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DJ
(@KernowDeej) reported
from
Bugle, England
@thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Shane
(@ShaneMeehan_83) reported
from
St Austell, England
Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month
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Sam
(@sambrown96) reported
from
Saint Blazey, England
@bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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xavier blackler
(@blackler1998) reported
from
St Austell, England
Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Polgooth Inn
(@Polgooth_inn) reported
from
St Mewan, England
@btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk I have sent you a message in dms to help with a WiFi issue
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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john hutchens
(@mrbluelights) reported
from
Bodmin, England
@bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Sally Bourton
(@SalBourton) reported
from
St. Mewan, England
@GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.
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john hutchens
(@mrbluelights) reported
from
Bodmin, England
@bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk can I have some help with an issue please
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Claire Stevens
(@claireandethel) reported
from
The Coombes, England
@bt_uk OK now frurious! Customer service promise to sort out - put on HOLD forever then put through to wrong team who put me back through to Openreach who say you need to contact BT!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Hall
(@HallPjh7) reported
@BTCare why am I unable to speak to someone in customer services? My mother is 92 and has a phone fault. BT cannot repair for 5 days. In all this time she is without a phone and most importantly her care line emergency unit because it is connected to a phone line.
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matt whitthread
(@mattwhitthread) reported
@bt_uk I don't need to report it, I reported it on the day I lost service on 21 Sept, you have resolved nothing
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mark littlejohn
(@mark_lj) reported
Neighbours internet went down for 2 weeks due to @bt_uk now ours is down and the helpful freephone number it gives out via the router just results in a recorded message from the 5th saying there are issues in Kensington. A real confidence booster that they’ll sort it before Xmas
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Gotty
(@richardgott23) reported
@bt_uk not been getting my subscribed channels since moving in June. IPC6023 error. 3 different ENG visits - No fix. Same convos on phone over & over. Lots of promises of call backs - rarely delivered upon… I wait some more!
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Miss MacDonell
(@miss_macdonell) reported
@bt_uk I am forced to move home but being told I’ll incur a £280 fee to cancel the line even though my new property has one! This is obscene and frustrating in the midst of a pandemic.
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Noel Martin
(@NoelMar79286349) reported
@call_claims @bt_uk @Mishcon_de_Reya Thank you for contacting me, but because I'm not a resident of the UK I will be unable to avail of what appears to be a much needed service.🙏
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Hero
(@mintyfresher) reported
@bt_uk Hi Kevin, we have put in a number of complaints but nothing gets resolved. We are getting about 300-900kbps which is disgusting. Minimum should be 14mbps and when I talk to your service people they tell me that's what I'm getting and that I'm wrong yet I'm the one living with it!
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Hero
(@mintyfresher) reported
@bt_uk My mother is self employed and can't connect to the internet so losing money on that, I stream gaming and can't even connect to a game server because of the terrible connection! When I do I have 1100 ping and ridiculous packet loss which makes anything unplayable.
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Leah Warriss
(@Leah_Warriss_) reported
I’m really disappointed with @bt_uk who are unable to provide any leeway with their cancellation fee for service personnel being posted overseas outside of their control. Poor customer service and discrimination to military personnel. Even after being with them for a years.
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Paul Gilpin
(@paulgilpin) reported
@easyJet @bt_uk Actually it looks like it is a browser issue. Firefox accesses the site fine whereas Chrome does not. Time to clear the cache.