BT (British Telecom) outages and service status in St Austell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around St Austell, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Austell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Austell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near St Austell, England
The most recent BT (British Telecom) outage reports came from the following cities: St Austell, Par, and Bodmin.
Community Discussion
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BT (British Telecom) Issues Reports Near St Austell, England
Latest outage, problems and issue reports in St Austell and nearby locations:
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Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Allen Horrod (@AllenXL) reported from Probus, England@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Uggs (@dave_dental) reported from Saint Erme, England@bt_uk so much for superfast I’m down to dial up speeds!
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Polgooth Inn (@Polgooth_inn) reported from St Mewan, England@btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix
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DJ (@KernowDeej) reported from Bugle, England@thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club
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xavier blackler (@blackler1998) reported from St Austell, EnglandRobbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport
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Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Sam (@sambrown96) reported from Saint Blazey, England@bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.
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Sally Bourton (@SalBourton) reported from St. Mewan, England@GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.
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john hutchens (@mrbluelights) reported from Bodmin, England@bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!
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Alex Knight (@Knight_0189) reported from St Austell, England@bt_uk can I have some help with an issue please
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Claire Stevens (@claireandethel) reported from The Coombes, England@bt_uk OK now frurious! Customer service promise to sort out - put on HOLD forever then put through to wrong team who put me back through to Openreach who say you need to contact BT!!!
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Allen Horrod (@AllenXL) reported from Probus, England@bt_uk when the customer emails, just ignore them !
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john hutchens (@mrbluelights) reported from Bodmin, England@bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!
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Alex Knight (@Knight_0189) reported from St Austell, England@bt_uk I have sent you a message in dms to help with a WiFi issue
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Allen Horrod (@AllenXL) reported from Probus, England@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Allen Horrod (@AllenXL) reported from Probus, England@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Shane (@ShaneMeehan_83) reported from St Austell, EnglandDam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Small (@keithdsmall) reported@uniteandserve @bt_uk @Ofcom Just get Starlink, and reduce your blood pressure. I know it’s frustrating to have to go to a foreign provider to get decent internet, but it’s been the best internet service I’ve ever had. Recommend the rental service. It’s zero risk. Just cancel if it doesn’t work for you.
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Tablet Science (@TabletScience) reported@bt_uk I can't get access to my btinternet email account and there is absolutely no way to contact BT. Every way they give to contact them doesn't work. Can't phone, can't text, can't email. How can I force BT to pay attention? Offer to buy something from them?
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Dustfuch (@Dustfuch1) reported@bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough
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grace hooper (@messalinahooper) reportedSpent an hour with a really gentle lady from @bt_uk got the comp network set up and now can't watch any tv, at all. Not anything! Outstanding!. Your colleague was lovely though
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Tom Tolkien (@tomtolkien) reported@bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.
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Alan Swanson (@Haggisguy) reported@bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.
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Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported@riprap1 Haha! The worst thing was you can no longer talk to anyone @bt_uk How they expect you to log on with no internet….Had to use my phone as a hotspot! Remember the good old days of it’s good to talk!
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This Brown Geek (@thisbrowngeek) reportedStaying in an AirBNB and the place has an @EE TV box. Even if you record something, you CAN’T fast forward adverts on the recording. Why would ANYONE pay for this absolute bullshit?! Typical nonsense from @bt_uk I see you haven’t become less **** since I quit working for you clowns.