BT (British Telecom)

BT (British Telecom) Outage Report in St Austell, Cornwall, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Austell, Cornwall, England 01/05/2026 00:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Austell, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Bodmin.

Loading map, please wait...
City Problem Type Report Time
United KingdomBodmin E-mail
United KingdomSt Austell Internet
United KingdomSt Austell Wi-fi
United KingdomSt Austell Wi-fi
United KingdomSt Austell Internet
United KingdomBodmin Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • Polgooth_inn Polgooth Inn (@Polgooth_inn) reported from St Mewan, England

    @btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • mrbluelights john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • mrbluelights john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!

  • claireandethel Claire Stevens (@claireandethel) reported from The Coombes, England

    @bt_uk OK now frurious! Customer service promise to sort out - put on HOLD forever then put through to wrong team who put me back through to Openreach who say you need to contact BT!!!

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • SalBourton Sally Bourton (@SalBourton) reported from St. Mewan, England

    @GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.

  • KernowDeej DJ (@KernowDeej) reported from Bugle, England

    @thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club

  • sambrown96 Sam (@sambrown96) reported from Saint Blazey, England

    @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

  • blackler1998 xavier blackler (@blackler1998) reported from St Austell, England

    Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NatTheHuntress Nat (@NatTheHuntress) reported

    @MoneyTelegraph @MartinSLewis @bt_uk BT are 7 weeks late installing our broadband connection. We have had 4 missed appointments, have tried escalating our complaints & even emailed the CEOs of Openreach and BT with no luck! Can anyone help us I’m desperate!?!

  • Aaron_lfc28 Aaron Wilkinson (@Aaron_lfc28) reported

    @du_ismagilov @EE @btsport Any of you guys get this sorted , same issue since Saturday, tech team are useless, states I need to upgrade my subscription, which I have, highly frustrating.

  • joshchngs Josh Channings (@joshchngs) reported

    Out of the blue email from @bt_uk. “We're stopping your services“ (Broadband, BT Sport). Don't reply, we can't read. Phone us instead. No signal on BT mobile. Second time this has happened - piss poor management.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @DalaiPalmerMCR @btsport That’s true but I guess you can’t make a stupid person intelligent in such a short space of time. Enjoy being on the bandwagon again this season! Cya 👍🏻

  • UKWrestlingTom Tom Fryer (@UKWrestlingTom) reported

    @btsport how do i cancel pls?

  • steppenjiff Geoff Hickman (@steppenjiff) reported

    @OSSA350 @btsport Wtf does his pay have to do with anything?

  • JamieGlennon jamie glennon (@JamieGlennon) reported

    Shocking service from @EE 😡 Took out a contract with the @btsport add-on and been waiting months for my login to be sorted. Paid out the money for a service I’m not receiving. Not good enough! Oh but don’t worry your complaint will be looked at within 2 weeks 😳

  • energyUK Simon Gibbs (@energyUK) reported

    @bt_uk Hi, our connection seems have become very poor this afternoon. Supposedly no issues in the local area and the My Bt app seems unable to speak to our hub. We’ve reset it. Can I have a line check please? :)

  • noww2229 Nicholas (@noww2229) reported

    @bt_uk The person at the store said the old hub could support 50 MBPS but the new hub was needed for the 150 MBPS upgrade. The question is why should I principally be covering the costs of delivery of the hubs when they are BT's assets?

  • Kym_inx Kym (Nonie) Mann (@Kym_inx) reported

    @bt_uk I've complained once about then cancelling my original order and they started a new order and closed the case. THEN they sent my new hub to my old address, so I complained AGAIN and they marked the complaint and closed the case again. It's supposed to come on today... it hasn't!