BT (British Telecom)

BT (British Telecom) Outage Report in Saint Erme, Cornwall, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Saint Erme, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Erme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Saint Erme, Cornwall, England 10/25/2025 08:10

October 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saint Erme, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: St Austell, Redruth and Camborne.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Austell Internet
United KingdomRedruth Internet
United KingdomSt Austell Wi-fi
United KingdomCamborne Internet
United KingdomTruro E-mail
United KingdomNewquay E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Saint Erme, England

Latest outage, problems and issue reports in Saint Erme and nearby locations:

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nahthenmardy rachel (@nahthenmardy) reported

    @bt_uk Fab sorted thanks. My only concern was if the internet didn’t teach every room but as I can add complete after if that happens it’s not an issue.

  • LordACarter Lord Carter (@LordACarter) reported

    @bt_uk what awful lack of care no one answers calls YOU SIMPLY DONT CARE. I don’t care if you are busy SO AM I get more staff Simply the worst You really are appalling

  • JohnnoHickson8 Johnno8 (@JohnnoHickson8) reported

    @bt_uk Holyrood Bute House i think it's called to claim the Money back from the S.N.P because it was thier fault,unless in a couple if the S.N.P arn't there 🙏everything will be wrote off as a terrible mistake

  • RobSpring01 RobRoy 💙 (@RobSpring01) reported

    @bt_uk So EVERY potential customer HAS to go through your 'loyalty' team?

  • BexMiddlehurst Be❎0⃣ (@BexMiddlehurst) reported

    Take time off work to get your broadband sorted with @SkyUK and @BTOpenreach1 @BTCare and no one turns up, calls or let’s you know anything and it’s now passed the time slot allocated, day off work wasted and caused work issues

  • JasonRoss91 Jay Rossi (@JasonRoss91) reported

    @bt_uk Switching over from Virgin Media as they were terrible and need a new line to get me connected. Nobody has been in contact with me to confirm any appointment for tomorrow.

  • C05730624 🇺🇦 (@C05730624) reported

    @mobinfiltrator @bt_uk Hope the bandwidth isn’t as slow 🐌

  • LordACarter Lord Carter (@LordACarter) reported

    @bt_uk usual appalling lack of care and no one cares Cannot get through to you so I have closed my account you are simply the worst no one cares in #bt_uk I suppose no one will care enough to answer we are simply a number to you

  • chiefcrewboss patches o’reilly (@chiefcrewboss) reported

    @bt_uk just got an addressed advertisement for Full Fibre to my home. Is this an indication that such a service will be available in my area soon, or are you being cruel?

  • Kandolaks suman kandola (@Kandolaks) reported

    @bt_uk Horrendous service once again digital voice needs to die a death