BT (British Telecom) Outage Report in Saint Erme, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Erme, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Erme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Saint Erme, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Truro, Newquay, St Austell, Camborne and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
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| Newquay |
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| St Austell |
Wi-fi | |
| St Austell |
Internet | |
| Truro |
Phone | |
| Truro |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Saint Erme, England
Latest outage, problems and issue reports in Saint Erme and nearby locations:
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Shane
(@ShaneMeehan_83) reported
from
St Austell, England
Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Naked Solar
(@naked_solar) reported
from
Newquay, England
@bt_uk If you could fix the fault on the local exchange that would be great!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Jake Kimpton
(@jakekimpton) reported
from
Penryn, England
@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Naked Solar
(@naked_solar) reported
from
Newquay, England
Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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♛💜Mel❀☈oberts💜♛
(@Kringeldec) reported
@bt_uk I had my broadband connected on 2nd December, however my online account still says I can’t claim my £120 reward card, as I have no rewards to claim. Can you help please?
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Andrew Goodlad
(@GoodladAndrew) reported
@bt_uk You will just give me a phone number to call. Currently on to them. But sounding more and more like the notes of the last 6 months have been deleted. "Dm and we will help" no you'll tell me the phone number. All companies do.
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BogusBuster
(@Bogus_Busters) reported
🕙 Top Tips at Ten 🕙 Some telecoms providers such as @SkyUK, @bt_uk and @TalkTalk have free of charge features to stop scam calls. This could help you from staying away from scammers.
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Bryan Hayes
(@hayesbryan) reported
@bt_uk asked for an explanation why I have to wait 7 weeks for you to switch from one broadband customer to another, why I’ve spent over 25 hours on calls with you, with no resolution - all I got was a text saying “open reach are doing something or other”. Terrible cust. service
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Red Daz
(@Mozza1304) reported
@bt_uk All, you are better looking at 4g broadband. Had poor service from BT on my broadband receiving just 4mbs. I'm now receiving between 30-40mbs on 4g broad and only £20 a month, less than half the price of BT!
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⚜️J ⚜️ 🇫🇷
(@Global_Nomad72) reported
@bt_uk I’ve been sitting in a queue for over an hour now. What on earth is happening with your so called, Customer Service centre #bt #CustomerService
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Chris Johnson
(@chrisbenjohnson) reported
@bt_uk My wifi is really slow and I have poor 4g so struggling to get it sorted. Tried connecting to the master socket, resetting hub etc. Been getting flashing orange on hub daily for last week.
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Louise Powell
(@louisethomas82) reported
@bt_uk I contacted your ‘help desk’ which was a complete waste of time as the person was rude and not at all helpful!
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Rathika C
(@rathika27) reported
@btbusinesscare @BTBusiness @bt_uk 1 hour 30 mins and counting (that’s over 2 hours on hold in total). Seriously, what sort of service provision is this? I’ve done Live Chat and been told I have to ring the number or make a complaint and then you will help cancel it. So complaint formally made! FFS.
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Ken Chisholm
(@tighabhinn) reported
@bt_uk YES in July and December - so there has been a problem for a LONG time.