BT (British Telecom) Outage Report in Falmouth, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Falmouth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Falmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (61%)
-
Wi-fi (14%)
-
Phone (12%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Falmouth, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Internet | |
| Truro |
||
| Helston |
Internet | |
| Helston |
Internet | |
| Helston |
Phone | |
| Truro |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Falmouth, England
Latest outage, problems and issue reports in Falmouth and nearby locations:
-
David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
-
Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
-
Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
-
Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
-
Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
-
Jake Kimpton
(@jakekimpton) reported
from
Penryn, England
@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
-
Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
-
Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
-
Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
-
CousinJackCameHome 〓〓
(@FalmouthSeaside) reported
from
Falmouth, England
Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.
-
Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
-
Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
-
Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
-
Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
-
Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Denis
(@DenisDraia) reported
@SkySportsPL and @btsport are worst than the superleague and you cannot change my mind.
-
Kuntal
(@theravenousbong) reported
Have needed frequent hub restarts of late, and now an outage out of nowhere. Got informed it might be back up on Tuesday - that's five days to recover. How's that acceptable @bt_uk ?
-
PakesBakesCakes
(@PakesBakesCakes) reported
@bt_uk hi, can you help please. My mum reported a landline fault yesterday, engineer was booked, then BT cancelled this morning because network fault but with no information on when to expect resolution and no contact details. Status checker says fix expected Thurs next week??!
-
Fish
(@Bill_63) reported
@bt_uk I want you to know that I stopped my DD for BT Sport and a BT Openworld email to cancel them. I tried to email you to tell you but you - a communications company - have no email address! You send me emails but they're 'no reply' which is crazy. I'm not calling you.
-
Joe Fae Glesga
(@joe_yer99) reported
@HalenVyas @bt_uk I've had zero problems with BT up until this point. Its things like this that makes me leave. And I am.
-
Mark Gray
(@MarkGra08400134) reported
@bt_uk A qube engineer was due between 4pm-6pm. I called your help and was put on hold for 10 mins then the call was cancelled!
-
Wez Saunders
(@WezSaunders) reported
@bt_uk can you please let me know how to return my kit? I am going round in circles via your customer service / online. No link in my account to return equipment. Not received a returns package either (due 'couple of days' from 4th May according to the email - yet nothing)
-
Lily
(@YouKnowLily_) reported
@bt_uk But charging people preemptively when you know there’s a delay is as shabby as the past 4 years service
-
Beela
(@Beela26726061) reported
@bt_uk BT not to be trusted. Still without internet/landline. Messaged BT on 4th and no response. Customers should get a free upgrade or a dongle if it's taking this long. Awful seevice
-
Life As We Know It
(@badass8177) reported
I actually need to raise a complaint with @bt_uk I'm not interested in speaking to a 'customer advisor' because the job is NEVER DONE I want to talk to somebody higher than them