BT (British Telecom)

BT (British Telecom) Outage Report in Falmouth, Cornwall, England

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The latest reports from users having issues in Falmouth come from postal codes TR11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Falmouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Falmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Falmouth, Cornwall, England 05/19/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Falmouth, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Falmouth, Helston and Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamborne Internet
United KingdomFalmouth E-mail
United KingdomHelston Internet
United KingdomHelston Internet
United KingdomTruro Phone
United KingdomTruro Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Falmouth, England

Latest outage, problems and issue reports in Falmouth and nearby locations:

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • ruthpwasb Ruth Pudney (@ruthpwasb) reported from Porthtowan, England

    Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • jakekimpton Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • falmouthmarc Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • FalmouthSeaside CousinJackCameHome 〓〓 (@FalmouthSeaside) reported from Falmouth, England

    Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SaumenPanda Saumen Panda (@SaumenPanda) reported

    @bt_uk Please pay me compensation and let me move out of this mess called BT. It’s more than enough. I will never be a BT customer in my life.

  • hovemonkey Katie Humphreys (@hovemonkey) reported

    @bt_uk Hardly. It's just " nothing is happening, we will chase up next week". I mean if we knew what the issue was ...

  • alicejridgway Alice Ridgway (@alicejridgway) reported

    Just had my now almost daily call with @bt_uk. On hold for ages to find out the address on my account has not been updated and it's basically like the conversation I had yesterday (and Friday...) never happened. Waiting for a call back (we will see if this actually happens). Eugh

  • _JonathanStreet Johnny Street (@_JonathanStreet) reported

    @bt_uk, I'm having broadband issues at the moment. I have a mini hub, can I just turn it on and use it - or will I be charged or is any other setup required?

  • anthonyhall1987 Anthony Hall (@anthonyhall1987) reported

    Who knew trying to get a home move was so difficult @SkyHelpTeam ?! 1 week after being told someone would contact me in the next 24-48hrs, nothing, radio silence What a way to treat your ‘valued Gold member(s)’ 👏🏼 Now going to be without TV and broadband when we move @bt_uk 👀

  • Aurelthom Aurelien Thomas (@Aurelthom) reported

    @iamthemunro @SkyHelpTeam I live nearby (Stanstead Road) and my broadband is down as well (I am with @bt_uk ). Is the broadband down in all of SE23?

  • carlhendy Carl Hendy (@carlhendy) reported

    @bt_uk I'm not a new customer. My contract was not correctly ported from my old address, therefore, I was already unceasingly on a longer contract than I should have been. If I wanted to upgrade I don't understand why it needs to be a whole new contract.

  • Jozinho645 Hello ... my name is Joe (@Jozinho645) reported

    @bt_uk Hi Claire. It arrived this morning ! Honestly, it's ridiculously poor .

  • jamesboag jamesboag (@jamesboag) reported

    @bt_uk Adam Crozier REALLY ! Will we now be prosecuted for using our phones. a leader like Crozier should never be in a position of power ever again #BASTARDS

  • bi_george_ Georgia (@bi_george_) reported

    @bt_uk Your telecoms customer service staff are very rude. My partner has had 8 phone calls relating to a prior workplace and has asked each time for his details to be removed from the system. This time the lady put the phone down on him when he was saying it was frustrating. 😡