BT (British Telecom)

BT (British Telecom) Outage Report in Falmouth, Cornwall, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Falmouth come from postal codes TR11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Falmouth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Falmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Falmouth, Cornwall, England 04/28/2025 05:00

April 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Falmouth, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Truro, Helston, Falmouth, Camborne and Redruth.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Internet
United KingdomHelston Phone
United KingdomHelston Phone
United KingdomFalmouth Internet
United KingdomCamborne Internet
United KingdomFalmouth Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Falmouth, England

Latest outage, problems and issue reports in Falmouth and nearby locations:

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • FalmouthSeaside CousinJackCameHome 〓〓 (@FalmouthSeaside) reported from Falmouth, England

    Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • jakekimpton Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • ruthpwasb Ruth Pudney (@ruthpwasb) reported from Porthtowan, England

    Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

  • falmouthmarc Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MelJD46 Mel D (@MelJD46) reported

    @btbusinesscare Ah but infrastructure .. thats down to you ... no help guide can improve that. And installation fees in public buildings, no help guide to make that economically viable

  • simonebowen Simone Bowen (@simonebowen) reported

    @bt_uk I have used the website, customer service line, text service and now started a formal complaint. Not good enough mis leading customers regard EE hub service and we have to pay for this!

  • Thyrsis_ Thyrsis (@Thyrsis_) reported

    @bt_uk Internet is down. Problem?

  • suziqvk Sue Vallente-Kerr (@suziqvk) reported

    @bt_uk I’ve got it in the only place it will get a signal

  • Mother_Of_Seven Laura Matthews (@Mother_Of_Seven) reported

    @bt_uk So the one solution you could offer me to solve the issue, I have to pay for because of YOUR failure!

  • xNathz Nathan (@xNathz) reported

    @bt_uk Help pls I’m mid Escape from Tarkov raid and my internet won’t work

  • BenP_97 Ben "oMaGicZ" Pearson (@BenP_97) reported

    @bt_uk Internet keeps resetting itself every 5 minutes. Could you DM and help?

  • BeckyMayHowarth Becky 🌸 (@BeckyMayHowarth) reported

    Left home for work about 1pm, WiFi fine. Come home 10 hours later, @bt_uk box solid orange, switched off and flashing purple - wires all plugged in properly, switch off flashing orange for 10 minutes and nothing. Used their online service and apparently no faults. At a loss now🙃

  • AWilliamsPrice Anna Williams Price (@AWilliamsPrice) reported

    @TheDaiLlew @virginmedia @bt_uk I've had a similar issue with BT. 3 engineers who all said my router was too old to deliver the service I was paying for. BT insisted I had the right router for my package. Took ages to get any substantial improvement and I can't use zoom at the back of the house.

  • Mitchx0161 Mitch (@Mitchx0161) reported from Manchester, England

    @BenP_97 @TheFreddyCairns @bt_uk Mine was working fine then just went off said no service when logging into the hub, reset it twice checked cables and just staying orange mate saying no service