BT (British Telecom) Outage Report in Falmouth, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Falmouth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Falmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Falmouth, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Helston, Redruth, Truro, Camborne and Falmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
||
| Redruth |
Internet | |
| Truro |
Internet | |
| Camborne |
||
| Camborne |
Phone | |
| Camborne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Falmouth, England
Latest outage, problems and issue reports in Falmouth and nearby locations:
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Jake Kimpton
(@jakekimpton) reported
from
Penryn, England
@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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CousinJackCameHome 〓〓
(@FalmouthSeaside) reported
from
Falmouth, England
Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Day-Robinson
(@dandayrob) reported
from
Lynton, England
Terrible customer service from @BT @btbusinesscare billing. When you tell them something they find annoying they put you on hold forever. Just a shoddy outfit - a disorganised monopoly that should never have been privatised
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Algar Goredema-Braid
(@AILAHT0909) reported
BT Broadband @bt_uk I remain without internet since Saturday 15th. You now speculate that it maybe the 20th. You have given £10 compensation- got to be a joke given the great inconvenience and cost I’m experiencing. Unbelievable Please deal with my complaint meaningfully
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Antronics Ltd
(@antronicsltd) reported
@andysc @alister_ware @bt_uk Indeed. IIRC, they were saying that the problem was the data pathways (loads of things go through just 1 USB link?) - not the computation.
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Jimmy
(@Jimmycambs) reported
@btsportufc @btsport Can’t even order the damn thing , I’m a bt sport customer, not sky but still have the box , normally I could order the boxing on bt box office through that and it gets added to your bill , wtf isn’t available to orderon the bt sport app if your a customer like it has in the past
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Bhavya Tyagi
(@bhavyatyagi) reported
Hry @bt_uk raised a fault last week and still haven't got any update .. it's been 4 days without WiFi .. and the customer service call does not get connected for .. just keeps in queue.. Any updates would be useful.
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Class Act
(@ClassAc43020999) reported
@bt_uk hi BT, still no answer to my 2 previous tweets or to our ongoing 14 day phone issue, we won't go away! Please respond
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Adam Rides Again
(@adamridesagain) reported
@bt_uk After I've skipped the "I'm going to cancel" options (because I'm not going to cancel), I'm back to the same menu I get on 150.
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PaigeC.Photography
(@PcPhotography0) reported
@bt_uk No Broadband in WA16 since last night. Help!
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Adam Rides Again
(@adamridesagain) reported
@bt_uk Do you mean some lines are able to support 900 but not 500? That seems strange. When I look as an existing customer it's not showing me any other options than the one I already have, but as a new customer I can see the 500 is available. Which suggests it's not about the line.
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David Whale (micro:bit wizard)
(@whaleygeek) reported
@andysc @JamesBulpin @bt_uk It just shows, nobody cares about saving energy as a first class problem. But everyone cares if they suddenly can't afford it. A good way to force innovation and behaviour change, is to constrain resources.