BT (British Telecom) Outage Report in Falmouth, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Falmouth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Falmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Falmouth, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth and Camborne.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Internet | |
| Camborne |
Internet | |
| Truro |
||
| Helston |
Internet | |
| Helston |
Internet | |
| Helston |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Falmouth, England
Latest outage, problems and issue reports in Falmouth and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Jake Kimpton
(@jakekimpton) reported
from
Penryn, England
@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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CousinJackCameHome 〓〓
(@FalmouthSeaside) reported
from
Falmouth, England
Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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~~~
(@upsidedownpeas) reported
£30 a month for @btsport and it doesn’t even work 🥲 god I hate this network. Bunch of thieves
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carlt 💙 💛 🇺🇦
(@carlt_61) reported
@bt_uk Problems due to address being different on openreach system but slightly more complicated than that but openreach are totally stubborn and won’t help
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🤔
(@AmusedApee) reported
@carlt_61 @bt_uk Agree they’re the worst. One of their guys were in KT area this morning and now internet is not working. This issue has been going on since 11th of January:(
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Buster Street
(@buzzy13) reported
@bt_uk hoping you can assist with a current complaint that your phone operatives cannot help with?
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Bri
(@britheblue1979) reported
@blackbrookfc1 @MrChrisFoy @btsport Talking shite though…that’s never a pen but he’s towing the line
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carlt 💙 💛 🇺🇦
(@carlt_61) reported
@bt_uk Thanks, but after many calls, I know what’s going on but it’s the resolution of the issue I need, rather than openreach refusing to deal with the matter. BT & openreach are more bothered about blaming each other rather than dealing with the issue for the customer
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carlt 💙 💛 🇺🇦
(@carlt_61) reported
@bt_uk worst customer services ever. Without broadband, landline and TV for 3 weeks and counting and I’m in the middle of argument between BT and openreach. Totally shocking
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steveo
(@essexredE10) reported
@bt_uk smart hub 2 doesn't work with skyQ so it's no good for us. skyQ incompatible with your new hubs has been confirmed by you. so we will get another supplier which we were told to do by your salesman
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Tom Holland
(@Tomahol1) reported
Day 43 since @bt_uk broadband connection dropped. 5 missed fault resolution dates. £42.37 spent on no internet service. £344.40 owed in compensation. @WeAreOpenreach SSKMD Major Service Outage active for 97 days. #stilloffline
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Kyle Gibbon
(@GibbonWorld) reported
@btbusinesscare do you make a habit of overcharging people for products they dont use? You have been billing me for months for a product I NEVER agreed to. Have it all in writing. Absolute crooks